I heard once (Clayton Christensen, maybe?) that a leader needs to say things 7 times before the message is heard, understood and internalized. Never assume that the message you shared once, 3 months ago, was heard in the first place, or that it’s still a driving motivation for people now. Ask questions. Share success stories. Be hyper focused and, when in doubt, communicate it again. Other people don’t live in your head.
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