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The July/August edition of Electricity Today Magazine includes the following article highlighting how utilities can handle information to better serve customers. The article includes results from the Oracle Utilities' "Big Data, Bigger Opportunities" report which examined how utilities use information generated by smart grid deployments to drive organizational efficiency, increase reliability and strengthen customer relationships. The article addresses how access to new data will change the way utilities drive their businesses and how predictive analytics could spur operational change.

The Nov. 28 edition of CIO Today includes the follow article announcing Oracle's Enterprise Taxation and Policy Management Self Service solution. The article notes that the Oracle solution provides governments with a cost-effective way to become more interactive with and more responsive to the citizens. The article includes comments from Oracle's Mark Johnson, noting that the solution will ultimately strengthen the tax and revenue authority or taxpayer relationship.

"The rules are being rewritten," says Mike Webster, senior vice president and general manager of Oracle Retail. "At the core, it's all about how do retailers provide their customers with a seamless experience regardless of channel?" That's an excellent question-in fact, it's an urgent question for retail execs today.

"The rules are being rewritten," says Mike Webster, senior vice president and general manager of Oracle Retail. "At the core, it's all about how do retailers provide their customers with a seamless experience regardless of channel?" That's an excellent question-in fact, it's an urgent question for retail execs today.

How can retailers meet the needs of distinctly different fashion consumers? It takes more than the traditional "arts" of planning and merchandising, though these are still vital to any successful strategy. Today there's also a pressing need to apply science to multiple aspects of fashion retailing and solutions are readily available.

How can retailers meet the needs of distinctly different fashion consumers? It takes more than the traditional "arts" of planning and merchandising, though these are still vital to any successful strategy. Today there's also a pressing need to apply science to multiple aspects of fashion retailing and solutions are readily available.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Mast Mobile launched today with an MVNO service that enables customers to use two numbers -- one for work and another for personal use -- on a single phone. The New York-based company uses Sprint's network and allows customers to port an existing number and get a new one, or launch service with two new numbers.

Mast Mobile launched today with an MVNO service that enables customers to use two numbers -- one for work and another for personal use -- on a single phone. The New York-based company uses Sprint's network and allows customers to port an existing number and get a new one, or launch service with two new numbers.

Oracle today announced a solution to increase the coverage and quality of mobile networks in view of the increased use of mobile devices.

Oracle today announced a solution to increase the coverage and quality of mobile networks in view of the increased use of mobile devices.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.

"Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.

Doug Suriano, senior vice president and general manager, Oracle Communications, discusses the ERA I research released today with Don Witt of The Channel Daily News by TelecomReseller.  With input f…

Doug Suriano, senior vice president and general manager, Oracle Communications, discusses the ERA I research released today with Don Witt of The Channel Daily News by TelecomReseller.  With input f…

To help retailers improve customer service and increase efficiency, Oracle today introduced Oracle Retail Mobile Point-of-Service

Study of Oracle Retail in Russia: rules dictate consumers today

Japanese findings delivered by research were unveiled in Japan today by Steve Ouzounian, Group Vice President of Oracle Retail.

Japanese findings delivered by research were unveiled in Japan today by Steve Ouzounian, Group Vice President of Oracle Retail.

Oracle today announced enhancements to Oracle Retail Category Management, which helps grocers, big box retailers, hardlines and department stores tailor assortments, pricing and promotions to specific customer segments

Article highlighting how Oracle is positioning itself as a leading cloud service provider to federal government clients tasked with major IT initiatives that include moving to the cloud with tight or declining budgets. The article includes comments from Oracle Public Sector's Peter Doolan's keynote address at a government IT conference, suggesting that service-oriented model Oracle is trying to bring to its database offerings could resonate with federal clients who are being asked to undertake major IT initiatives while seeing their budgets decline. Oracle's holistic cloud offering would eliminate the multiple vendors commonly involved in cloud deployments today, a streamlining that should translate into lower costs for customers, which might particularly resonate with federal CIOs. The article also notes that Oracle announced its cloud advancements at the recent Oracle OpenWorld conference.

...To create more compelling marketing campaigns, best-in-class retailers are focusing on collecting psychographic data that will complement demographic information, resulting in more in-depth segmentation, according to David Dorf, Senior Director of Technology Strategy for Oracle. Mobile and social media, he revealed, are two breeding grounds for this psychographic data. "Instead of just collecting information about age, gender and income, retailers today are starting to get information from social sites around interests and opinions to obtain a better picture of consumers," Dorf told Retail TouchPoints. While this more granular approach enables retailers to target consumers and refine marketing strategies to create more relevant campaigns, messaging and offers across channels, a lot of infrastructure is required to collect and manage all of this information. "Retailers need a full-time staff that creates the marketing messages and really engages people so that they'll give up that information," Dorf noted. "Then, of course, technology is required to process the structured and non-structured data and make something of those insights."