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Oracle Utilities

Customer Service: 2020 - Public Utilities Fortnightly - 0 views

www.fortnightly.com/article.cfm

oracleutilities smartgrid customerservice renewableresources guerrywaters

shared by Oracle Utilities on 06 Apr 11 - No Cached
  • Oracle Utilities on 06 Apr 11
     
    Highlights the future of smart grid technology customer service and includes input from an expert roundtable including Guerry Waters, vice president of industry strategy, Oracle Utilities.
Oracle Utilities

Oracle Utilities Network Management System 1.10.0 Hits Marketplace - Renew Grid Magazine - 0 views

www.renewgridmag.com/...content.php

oracleutilities networkmanagementsystem smargrid stephanscholl cybersecurity customerservice

shared by Oracle Utilities on 06 Apr 11 - No Cached
  • Oracle Utilities on 06 Apr 11
     
    Highlighting that Oracle release Oracle Utilities Network Management System 1.10.0 with new smart grid and cybersecurity enhancements. The release includes comments from Stephan Scholl, senior vice president and general manager, Oracle Utilities, noting
Oracle Utilities

Green Mountain Power Selects Oracle Solutions for Smart Grid Initiatives - Public Works - 0 views

www.pwmag.com/industry-news.asp

oracleutilities greenmountainpower customerservice smartgrid metering

shared by Oracle Utilities on 06 Apr 11 - No Cached
  • Oracle Utilities on 06 Apr 11
     
    Highlighting that Green Mountain Power selected Oracle applications and technology solutions to enhance customer service, streamline billing processes, integrate work processes and support smart grid initiatives. The article notes that Green Mountain Pow
Oracle Utilities

Green Mountain Power Selects Oracle Utilities Solutions to Improve Customer Service and... - 0 views

www.oracle.com/...297474

oracleutilities greenmountainpower customerservice smartgrid meterdatamanagement MobileWorkforceManagement billvellante

shared by Oracle Utilities on 06 Apr 11 - No Cached
  • Oracle Utilities on 06 Apr 11
     
    Highlighting that Green Mountain Power has selected a broad footprint of Oracle applications and technology solutions to enhance customer service, streamline billing processes, integrate work processes and support smart grid initiatives. The release note
Oracle Retail

Ready for online | Commerce Manager - 0 views

www.commercemanager.de/...artikel_2589.html

ecommerce atg technology customerservice

shared by Oracle Retail on 06 Apr 11 - No Cached
  • Oracle Retail on 06 Apr 11
     
    Frank Lord, Vice President EMEA at Art Technology Group (ATG), offers his view on the online experience and how optimising live help brings staff closer to the customer
Oracle Retail

Technology for customer optimisation | Puromarketing - 0 views

www.puromarketing.com/...mizacion-atencion-cliente.html

technology optimization customerservice ecommerce

shared by Oracle Retail on 06 Apr 11 - No Cached
  • Oracle Retail on 06 Apr 11
     
    ATG influenced piece on the online experience and encouraging better interaction between the website and customer
Oracle Utilities

Oracle and Infosys Bring Call Center Reps Out of the Dark - Call Center Solutions TMC.net - 0 views

callcenterinfo.tmcnet.com/...g-call-center-reps-out-the.htm

oracleutilities infosystechnologies networkmanagementsystem efficiency customerservice outage

shared by Oracle Utilities on 27 Jun 11 - No Cached
  • Oracle Utilities on 27 Jun 11
     
    Highlighting that Oracle and Infosys Technologies announced the completion of a successful business transformation program incorporating the implementation of Oracle Utilities Network Management System at Seattle City Light. The article notes that the ne
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