The Cybersecurity 202: Facebook disclosed a major hack very quickly. But the alert was short on details.
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The Cybersecurity 202: Facebook disclosed a major hack very quickly. But the alert was ... - 0 views
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It took just three days for Facebook to notify authorities and the public that hackers had compromised as many as 50 million user accounts on the social media platform.
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Facebook leaders did not have enough information to paint a clear picture of the hack and the risk to its users during the announcement.
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Europe’s new privacy law, the General Data Protection Regulation, imposes massive fines on companies if they don’t notify privacy regulators about a data breach within 72 hours. The rule took effect in May and applies to any company with E.U. customers. U.S. lawmakers have proposed similar a 72-hour rule to replace the patchwork of state data breach laws that exist here
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The company said Friday it had notified European data privacy regulators of the breach, in accordance with GDPR. Shortly after doing so, Ireland’s Data Protection Commission, the watchdog that monitors Facebook’s GDPR compliance, said Facebook’s disclosure “lacks detail” and criticized the company for being “unable to clarify the nature of the breach and the risk for users at this point.”
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Equifax waited six weeks to reveal that the Social Security numbers and other sensitive information on 143 million Americans had been exposed in a data breach. Uber waited a year to reveal a hack affecting tens of millions of drivers — and just last week paid a $148 million settlement in connection with the incident. Yahoo also paid a fine earlier this year for waiting two years to tell investors that Russian hackers stole information on 500 million users.
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Wray stressed that cyberattacks and theft of intellectual property can inflict long-term damage on American companies,
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The Energy Department on Monday announced awards of up to $28 million to help fund 11 cybersecurity research projects to strengthen the defenses of America's critical energy infrastructure,
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Karen Evans, the assistant secretary for the department's Office of Cybersecurity, Energy Security, and Emergency Response, said “energy cybersecurity and resilience” is one of the “most important security challenges” that the United States faces.
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“The frequency, scale, and sophistication of cyber threats have increased and attacks can be much easier to launch,”
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“Cyber incidents have the potential to interrupt energy services, damage highly specialized equipment and threaten human health and safety.”
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The Senate Commerce Committee should hear from consumer privacy experts as lawmakers consider whether to develop data privacy legislation, a coalition of consumer and privacy groups said Monday
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And while civilian agencies generally face the most lopsided age disparities, the importance departments place on building a long-term talent pipeline varies greatly
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That means federal technologists at or approaching retirement age outnumbered their 20-something counterparts roughly 4.6 to 1.”
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This article highlights the importance of announcing a security breach quickly, and explains the argument on whether it needs to be carefully analyzed before releasing the breach. It explains the importance of releasing the understanding of a hack as quickly as possible to maintain people's information (i.e. bank information) safe.
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40% of corporate negotiated rates are not visible on the GDS | News | Hospitality Magaz... - 0 views
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a hospitality e-commerce and e-distribution provider, has conducted research on more than 200 hotels worldwide. The findings demonstrate that 40% of corporate negotiated rates are not visible on the hotel global distribution system (GDS), highlighting that this sector is poorly serviced by suppliers. The corporate sector evolution is referring to are those independent hotels who receive a large proportion of their corporate customers via the GDS.
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Hotel companies can use its advantages. The system allows measuring the number of visitors, or the reservations that have been made. In this manner, a hotel's efficiency in marketing and other activities can be estimated faster and at lower costs Alongside the system's advantages, there are also disadvantages. One of the most important disadvantages is its dependence on new technologies, and the high entry costs evidenced by high membership fees. And the article also mention a very significant problem that almost half of the corporate negotiated rates are not visible on the GDS, so it not perfect , still need correction and improvement.
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shared by Ryan Jove on 08 Nov 12
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Innovations in Hospitality: Hotel Technology, Restaurant Text Message Marketing, Mobile... - 1 views
www.mosio.com/...sage-marketing-mobile-services
innovations hospitality hotel technology restaurant text text message text message marketing message marketing mobile services messaging software
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A hotel’s primary reason in investing in technology is to boost revenues, increase guest satisfaction and improve operating efficiencies.
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Restaurants marketing through text messaging offer competitive advantages on the mobile channel most used by guests: text messaging.
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Guest can make reservations, search for nearby restaurants, be informed of important events in the hotel and also they can use it to purchase via the help of m-commerce solutions.
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Surveys say the business traveler is more interested in mobile services offered by hotels when it comes to guest check-in and check-out.
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Restaurant Message Marketing is growing extremely quickly. It is increasing revenues for restaurants. By opting-in, clients can receive coupons from the restaurants automatically. With the added use in smartphone technology, this is a e-marketing strategy that many hospitality firms will look to implore in the near future.
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5R's of Digital Marketing and Social Media Engagement: Renew, Review, Repute, Replace a... - 0 views
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"Hotel companies that will be the most successful in 2014 are those who are refocusing on their websites and mobile platforms, and they will be vigilantly monitoring review sites in real time to ensure that their reputations are impeccable," said DJ Vallauri, Lodging Interactive founder and president. "In light of Google's recent algorithm changes (Hummingbird), successful hoteliers also will be augmenting traditional display advertising with relevant content marketing on blogs, social channels, e-newsletters and webinars, and they will marry their mobile and social media strategies to be more responsive -- again, in real time and with fluid design. Millennials or Generation Y travelers don't go anywhere without multiple mobile devices including smartphones, tablets, laptops and even smart wristbands; they share their hotel experiences on Facebook, Twitter, and Google+; they post videos of themselves in various hotel environments -- from lobbies and pools to restaurants and rooms; and they tag friends in photos and then post them for the world to see.
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E-Marketing and the Hotel Industry: Calculating Web Presence Index (WPI) for the Hospit... - 0 views
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This article goes in depth on what emarketing is and how it's used. Emarketing is used for business to market and their business online. E-commerce goes hand in hand with Emarketing as it is also an internet venue where people can process their transactions from a business. But Emarketing does go beyond just the internet.
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The Hospitality Industry Welcomes Chatbots With Open Arms | BCW - 2 views
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reduce the stress of travel.
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see a way to differentiate their business in a very competitive industry
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The industry has moved on from just a room to using bots to help make the travel, dining and tourist experience as good as possible.
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Most of these bots operate on Facebook for maximum exposure, but there are plenty of other chatbot destinations, solutions and vendors willing to provide them.
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European giant KLM’s bot shows how they can extend beyond flight finding and booking by offering a smart way to receive flight documentation. Booking confirmation, check-in notifications, boarding passes and flight status updates can all be delivered by Messenger.
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This is where chatbots step in, as they’re able to mix conversational interfaces, with product images, descriptions and calls to action. The best conversational commerce bots are also social, allowing friends to share the online shopping experience.”
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They can help build, connect and publish intelligent bots to interact with customers on Messenger, Skype and other platforms.
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they won’t think twice before spending money with a bot,
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benefits, bonuses and instant, reliable customer service.
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The topic of the article is about the use of Chatbot within the industry and how it could be valuable to e business. Chatbot is a messenger tool that allows for customers to communicate with someone to provide a more personalized and better customer experience when booking online. The article mentions that Chatbot is used on a variety of hotels, airlines and even booking agents to provide a different way of booking trips and experiences. It focuses on providing images, prices and descriptions to enhance the "online shopping experience." (Knight, 2018) The way Chatbot seems to operate through different partners by providing the guest with requests, transportation, last minute reservations and up to date information regarding hotels, airlines, etc. Knight takes into account the potential that Chatbot has in the future to help the hospitality industry grow earnings while positive service. Although, Chatbot seems like the newest way to appeal to those guests that are within the technology wave, i feel like apps like these are already implemented. It is convenient to have the information coming from one source, but hotels brands like Marriott have the mobile app and GXI where you can communicate with someone in assist with creating reservations, add requests and also create a profile that gives the hotel an idea of what someone expects at the hotel. The same goes for those airline apps such as American and Delta, providing similar services. What i do take into consideration is that bots like these where it be a direct bot or Chatbot are being used more and more daily to enhance the experience a customer receives which helps to increase sales for the industry.
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Best POS Systems for 2020 - 1 views
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it comes with back-end features like reports, built-in CRM software, a timeclock with payroll exporting, offline mode and web orders.
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cloud-based POS system for independent retailers as well as those with multiple locations, such as chains, franchises and buying groups
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accounting programs, property management systems, gaming and casino systems, and liquor dispensing systems
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s, Cake has table and guest management features such as reservation and waitlist management as well as a mobile solution, OrderPad, that helps your staff take orders and payments quickly. Cake is cloud-based and provides 24/7 support.
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It has a built-in timeclock and accounting system. Its restaurant-specific features include reservations, table and delivery management tools, and a kitchen display system.
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employee management, inventory, and reporting tools. It also has an app marketplace and its own API, giving you plenty of options to fully customize the software. The company offers 24/7 phone support.
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It supports omnichannel sales and has tools for inventory management, tiered pricing, purchase ordering, analytics, and email marketing and customer loyalty programs.
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he company partners with software vendors, system integrators and value-added resellers in many industries, including retail, healthcare, hospitality, kiosk, gaming and manufacturing.
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Features include appointment scheduling, employee management, inventory tracking, integrated payment processing, and gift card and loyalty programs.
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It also has multiple customer support resources, including free 24/7 phone and email support, live chat, and community forums.
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ERP company that offers both retail and restaurant POS software that you can use as an on-premises system or as a web-based platform that you can access from a browser on any computer, tablet, or phone.
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This article presents suggestions on POS selection for companies sized from small to large. I found this article really interesting and reiterates that the selection of the POS is going to be based on company needs/culture. Their research was extensive and conducted market research repeatedly, before suggestions were made. It also touched on the different pricing options, in addition to any special features the POS may offer.
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This article talks about the best POS systems for 2020. What I found interesting is that the majority of these systems are cloud-based and offer integrated information services for a variety of industries, not just hospitality. A lot of the systems also are ipad based and work well with third-party POS hardware. They also have automated payment options integrated, for people who like to process payments electronically (i.e. Apple Pay). I think its important to know about these POS systems and what they can accomplish for hospitality companies.
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In this article, they talk about the best pos systems to use for 2020. They list each pos system name and then summarize the benefits and give a full review. The first system they talk about is lightspeed, which Ipad pos system has solutions for retail stores, restaurants, and online businesses. It's fully mobile, so you can check inventory from anywhere in the store, show customers product images and descriptions, and ring up orders and accept payments on the sales floor or, for restaurants, tableside. The next system is Vend that has real-time reports, inventory management features, and access to various integrations that can help you run your business, save time, and boost sales. This POS software is suitable for nearly every type of retailer. Whether you run a clothing store, a sporting goods store, or a specialty service-based business such as a car wash or computer shop, Vend has the features you need. Touch Bistro is a simple and affordable POS system that focuses on the unique needs of restaurant owners, with tables, reservations, and delivery management features. It's suitable for all types of food establishments - fine dining, casual eateries, cafes, pubs, food trucks, and more. Lastly, there is eposnow has both retail and hospitality versions of the software are available, each with a robust selection of features to help you run your business. It also has more than 80 integrations, so you can add extra capabilities and connect to the business programs you already use.
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https://www.tandfonline.com/doi/pdf/10.1300/J150v09n03_11?needAccess=true - 0 views
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Despite the Mobile Hype, Fixed POS Continues to Grow | News | Apparel Magazine(AM) - 0 views
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Much has been made about the replacement of traditional point-of-sale terminal devices by mobile phones and tablets, but the overall penetration of POS devices continued to expand 3.9 percent in North America and 4.6 percent around the globe in 2012,
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The company released the latest results of its POS Vendor Shipments Database, showing growth in all four major worldwide regions
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Despite challenges from mobile devices and e-commerce growth, new store concepts and greater penetration of PC-based POS continue to offset those challenges as the point-of-sale remains the center of the customer interaction
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We are seeing the greatest changes occur not between the technologies but between the vendor composition and market share positions
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HP is now the second largest supplier of POS Systems worldwide, rising from the #20 position just 10 years ago. Add to HP's share standard PCs purchased and repurposed by small businesses for POS and the company would have the #1 position.
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The value of the North American POS Market topped $7.8 Billion for the first time in 2012 Brazil, Mexico, China, India and certain Middle Eastern countries are driving POS adoption at the fastest clips. The POS Vendor Shipments Database and other research reports on the POS industry are available immediately from the company website. Rate this Content (5 Being the Best) RatingRatingRatingRatingRating 12345 Current rating: 0 (0 ratings)
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This article shows how despite the trend into mobile devices and tablets, the industry growth of fixed POS system is still ahead. it is very interesting to see these findings, since nowadays all one seems to see or read about is this addiction to mobile devices and tablets. The article found growth in all the major regions of the world, which clearly states that this is not a random occurrence.
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Illasi Valleys created to promote hospitality in Verona - 0 views
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Illasi Valleys, which is composed of 52 companies, has been created in Verona, Italy. Even though the area in the Province of Verona is not that well-known, many popular brands of wine and olive oil are exported from there. The purpose of this network is to "promote local hospitality, increase visitors to the area, and to share the benefits between all members". Illasi Valleys is a network made up of companies from the wine and olive oil, hospitality, and manufacturing sectors of Verona. Illasi Valleys is expecting an ambitious budget of 1,200,000 euros. Part of this budget will fund the activation of an E-Commerce website. Important partnerships and collaborations are forming to implement this project. According to the article, "a network of international brand ambassadors located in various countries has also been created and a contract with US tour operator TourCrafters has been signed". The focus of Illasi Valleys is to increase the numbers of Northern European and US visitors.
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eCommerce in Independent Hotels - New Report From MICROS - The Snow Patrol - the ecomme... - 0 views
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The findings of this research make very interesting reading. We were impressed to see so many independent hotels using social media – 85% had a Facebook page and 74% were on Twitter, although only 35% actually responded to our tweet. The fact that 37% of the hotels take the time to respond to every review on TripAdvisor was also very positive.
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However, there is still a lot that can be achieved, especially where revenue generation is concerned. 62% of the hotels weren’t offering any additional extras during the online booking process and that’s a missed opportunity
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The findings of this research make very interesting reading. We were impressed to see so many independent hotels using social media - 85% had a Facebook page and 74% were on Twitter, although only 35% actually responded to our tweet. The fact that 37% of the hotels take the time to respond to every review on TripAdvisor was also very positive
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shared by Ganna Gorbachuk on 09 Apr 12
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E-Commerce News: Publishing: Your Company, Your Product, Your Book - 0 views
www.ecommercetimes.com/...74781.html
book career advertising approach publishing tech business solution
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In this article a very interesting way of advertising is discussed from the side of a writer - Jeff Kagan. In times of tech revolution you don't need to wait for years to write, publish and sell your book, you don't even need to print it, everything can be done online! Book can be a great marketing tool for many businesses, as it adds prestige, respect and tells your story to millions of potential customers! Of course not everyone can tell a story which would attract people, but you can take a famous co-writer or pay for somebody unknown to write instead of you. What you need is to tell others some tips of your success and how you become who you are now. The websites are changing everyday, but your book is forever. This non-aggressive approach can be very useful and now it is much more real then few years ago.
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shared by Marla Baldomero on 07 Apr 12
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Grand Millennium Kuala Lumpur Debuts Integrated Facebook Hotel Booking System - MarketW... - 0 views
www.marketwatch.com/...otel-booking-system-2012-03-15
grand millennium kuala lumpur facebook hotel booking system technology solution
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Fans can now book comfortably within the Facebook environment with Sabre Hospitality Solutions' innovative social network technology
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What sets us apart is the Sabre Hospitality Solutions' technology that allows users to book directly and safely without leaving the Facebook environment."
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provide us a good e-commerce platform that provides a reward for their loyalty to our brand on one of the most popular social networks."
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Facebook is becoming more and more popular around the world and it is becoming a social media requirement for companies to utilize for their customers. Grand Millennium Kuula Lumpur realized this and became the first hotel in Malaysia to use Facebook as a booking engine, allowing its 30,000+ followers to book hotel accommodations comfortably and in a secure environment with a special fans only rate. Friends of the hotel's Facebook page feel confident when booking through this mechanism because the page links directly to the hotel's real-time reservations system, allowing customers to check availability and book rooms instantly. This is all done without ever leaving the Facebook page. Sabre Hospitality Solutions understands the growth of social media and is helping hotels engage guests through this new technology by providing the most comprehensive social media optimization solution available. They are helping hotels build loyalty, tap into new market segments, build buzz and grow their business through online communities. This is a very important and relevant marketing tool for Malaysia because their total number of Facebook users at the end of 2011 grew to over 12 million.
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Starwood's 9 Hotel Brands Come to Life Through an Exclusive Series of Worldwide Music E... - 1 views
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bringing together social media components like Foursquare check-ins, with exclusive offline experiences and concerts to reach SPG members in new, interesting ways."
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Nine artists will be carefully selected to represent the essence of each brand
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SPG is launching a first-of-its-kind global program On Tour with SPG: Hear the Music, See the World which will allow SPG members to experience exclusive music events in incredible destinations such as Dubai, Macau, Santiago, Paris, Miami and more
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Also, members who reside in the US and "check-in" on Foursquare at a Starwood hotel or resort during the promotion will unlock a $15 Live Nation concert cash code to be used towards amphitheater show tickets or for artist merchandise.
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partnership with Live Nation, the world's leading live entertainment and e-commerce company. In partnership with Live Nation, SPG is launching a first-of-its-kind global program On Tour with SPG: Hear the Music, See the World which will allow SPG members to experience exclusive music events in incredible destinations such as Dubai, Macau, Santiago, Paris, Miami and more
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Members of the SPG program, which is free to join, can register for their chance to attend their choice of one of the nine Hear the Music, See the World events – including airfare and hotel stay – by visiting SPG.com/HearTheMusic
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iPad POS use rising among restaurants | Nation's Restaurant News - 1 views
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Wishart said the most appealing aspect of the iPad is how it speeds up the ordering process in the restaurant. “The orders are in the kitchen or bar while the server is still at the table,” he said.
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He said food and beverage notes can quickly be called up from the tablets’ built-in applications or third-party software by the wait staff to answer guest inquiries.
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Wishart said he spent about $3,000 on the hardware — including around $500-plus for each of four iPads and another $900 or so for four wireless printers, two of which are in the kitchen, while the third and fourth are in the bar and dining room. That compares with the $12,000 to $20,000 upfront costs of some conventional POS systems, he said.
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Wishart said Trio has yet to suffer any significant snafus with the cloud service. He expressed confidence in the reliability of, and redundancy of systems in, the data centers operated by e-commerce giant Amazon.com, from which Lecere contracts for support.
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He added that the cloud-based model’s elimination of store-level software maintenance further sweetened the deal for him
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Lappert is among the iPad POS users or vendors that have adapted magnetic stripe readers for credit and debit cards for use with the iPads. Others, such as Wishart, are processing card payments with one or more free-standing readers, such as the one behind the bar at Trio.
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“You don’t have to worry about servers coming back into the kitchen 10 or 15 times a night asking questions, and the recipes for all the bar drinks are there, too,” Wishart said.
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Wishart said he spent about $3,000 on the hardware — including around $500-plus for each of four iPads and another $900 or so for four wireless printers, two of which are in the kitchen, while the third and fourth are in the bar and dining room. That compares with the $12,000 to $20,000 upfront costs of some conventional POS systems, he said.
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The article, iPad POS Use Rising Among Restaurants, reflects the evolution and implementation of both hardware and POS software within the restaurant industry. The iPad is revolutionizing POS systems, helping to increase the efficiency for the restaurants. According to Chris Wishart, restaurateur of the Trio Restaurant & Bar, "You don't have to worry about servers coming back into the kitchen 10 or 15 times a night asking questions". This allows for the quicker and more efficient placing of orders that contribute to higher customer satisfaction, which is to an extent difficult to measure. As well, Wishart comments about the hardware cost an estimated $3,000, in comparison to the typical upfront POS system costs of $12,000 to $20,000. Including, the use of the cloud base technology has eliminated the need for store software upkeep. The iPad is a versatile hardware that has allowed POS software companies to benefit mutually along with restaurants.
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This article introduces using ipad as a POS in restaurants. Customers liking ipad, this is a big advantage of using ipad to take the order. What's more, ipad can improve the efficiency for the restaurant and decrease the workload of servers. "You don't have to worry about servers coming back into the kitchen 10 or 15 times a night asking questions, and the recipes for all the bar drinks are there, too," And ipad POS can bring the benefit for the cost of the restaurants. In addition, it also has the reliability to assure users.
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It is a revolution that tablet brings to restaurant industry. Taking orders, reservation, planning and inventory, all things are possible with iOS platform devices. Both restaurants and guests like new tablet POS because it improve experience and time efficient. Both servers and restaurant owners like it because it is cheaper to set up comparing with traditional POS.
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Tourism Wikis: The World According to the Crowd - 0 views
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This article speaks to how the travel experience has changed due to e-commerce. Instead of relying on printed travel guides, there are many apps and website available that one could interact with people who have actually been to the destination you are interested in. Photos and experiences can be shared and also the best places to go in a particular area.