Group items tagged

Module 8: "Everything in the business world is about the bottom line, and the accounting department of an organization is the keeper of that bottom line's flame." The following article, Accounting and Bookkeeping For The Tourism Industry gives and inside look and new perspective into the accounting and bookkeeping within the hospitality and tourism industry. The following are a few topics that are required in order to successfully run financial aspects within the travel industry; cash-flow, operation & cost budget, pensions, foreign currency, accounting system integrity and accounting & reporting standards. I was interested to read all of the possible job opportunities that are available in accounting and booking sides of the travel industry; for example - opportunities to travel to exotic locations, work/live abroad, possible events, etc. It is clear to read that employees in both accounting and booking are vital today and their role continues to play a major role in the overall success of the industry. "Just as the history of the tourism and hotel industry has grown and evolved into the mega economic force it is today, so has the bookkeeping necessary grown into a mega accounting career that the tourism business could not live without."

virtual events provider ON24, which announced today that it has teamed up with Veteran Recruiting Services - the market leader in virtual career fairs for the military community - to host the first-ever virtual career fair for veterans with service-related disabilities. The career fair gives disabled veterans the opportunity to benefit from the advantages that virtual meetings offer, not the least of which is having equal access to the event, with no physical travel required.

This article is inviting you into an event planners world and how they network to get the event set up. Its letting you know that you should know what type of event your attending and who is on your guest list. Knowing both of these can help you better to interact a make a party you attend or host a successful. This article gave me tips on how to socialize with anyone better and make the most out of the event you attend.

In this article, it talks about the importance of human resources management for hotel industry. First, one of the human resources manager 's job is to find those kind of people who are willing to work in hotel environment. Second, a lot of people  is not plan to work in one place as their career goal so that they are not stay in a company for a long time. But this will have a negative impact on hotel management and customers service. So HR manager should curb the desire and likelihood that employees will move to other jobs quickly by providing incentive programs. Those programs could contains of the English lessons for employees who are come from foreign countries and do not speak English well or offer ways for employees to advance in position. If employees can see a good prospects of their career in this hotel, they will work harder and try their best to make a promotion. Good employees benefit satisfactory customers and reflect on hotels revenue. Satisfactory customer is the best marketing tool for lodging industry. 

This article is how to be successful in entering the event planning industry. It has tips from insiders on things they did to become successful. It states that networking is key. Volunteer and get to know people in all types of events from school functions to jazz festivals. People interested in the event planning field should join one or more associations in this field. Research should be done, for example read books, articles and learn what you can. If you want to be an event planner in the hotel industry then you should also learn the terminology, sales concepts, and gain a basic understanding into the the hotel/convention business. Last be realistic, this is not a 9 - 5, it is hectic and your schedule will fluctuate from event to event.

This article is very interesting because it shines light on the importance of using technology for HR purpose. It discusses the issues being faced that need to be resolved. It is important to note the generational differences and the social responsibility aspect.

I liked this article, but thought that it could have been more detailed. It offered many suggestions, but not that much intel into the systems that have been created or are in use to actually connect with candidates. For example, video interviewing. The best fit for the job might not always live close enough to travel for an interview. Skype interviews have become increasingly popular with hotels allowing them to quickly interview candidates without a person having to carve out a large portion of their day. The article did touch on the importance of following up very quickly which I agreed with, my property specifically is down 42% of our management due to hiring processes that are often drawn out.

MIS is becoming an important part of any organization, helping collect and analyse data that is relevant to business will facilitate planing and decision making.

This article went into explaining how businesses in Palm Springs have experienced a large labor shortage since the pandemic. They have tried advertising, high wages, benefits, etc. however people who left the industry do not have intentions of returning, looking for different career paths. Because of this, business owners have turned to using robots in their facilities. There is a rise of the use of robots and technology in restaurants and hotels, such as delivery food.

The future of e-commerce in the hospitality industry is guaranteed to be a bright one. And the savvy hotel emarketer has a lot to gain, including room to grow, experiment and "wow" (from SEO to SEM, blogging to social networking, there's plenty to keep the eager hotel eMarketer busy experimenting). But what about those in the industry just climbing on-board, especially employees in hotel operations and those struggling to make sense of the opportunities and challenges presented by the Internet? What can hotel eMarketers do to ensure interest and support at hotels? How do you create a culture of understanding and mutual growth? The answer is simple…create interest, excitement and buy-in at your hotels. 

An Event planner has an interesting, fun and time consuming Job. The main tasks of event planners are to coordinate and manage conferences, meetings and parties. Some planners work exclusively organizing a specific type of event, such as those who specialize in wedding planning. Others may work with large corporate clients or smaller private groups. Many planners run their own businesses, while others may work for event planning agencies. Due to the nature of the work, many planners work long and irregular hours. As far as for Education requirements, The U.S. Bureau of Labor Statistics (BLS) reported that there are no universal educational requirements needed to start a career as an event planner. Nevertheless, they need a certain set of skills, and one way they may be developed is by completing a bachelor's degree program in hospitality, communications or public relations. Common core classes in these programs include risk management, event coordination and professional ethics. Some programs allow students to specialize their education through courses specifically intended for wedding planning while other programs may feature courses for students interested in careers organizing sports and entertainment events. Furthermore, it is very important that event planners have phenomenal communication and organizational skills.

This article introduces the requirements to be an event planner. For the education requirement, although the BLS reported that an event planner does not need the universal education, event planner needs some skills from the bachelor's degree program. As a professional event planner, they should get many skills from the special program in the hospitality university. On the other hand, event planner should at good at communication. As they always communicate with clients that need good ability of oral and writing. And the event planner should have excellent organization skills to handle different clients simultaneously. In addition, more experiences the event planner have that will attract more clients or events.

We can learn from this article that guests had some problems using WiFi service during their stay in the hotels. These problems include signal stability, speed of the Internet, how to save their wi-fi payment and the download limitations in the hotel. As we will pursue our career in hospitality industry, it is important for us to identify these problems in the hotel we work. On the other hand, the engineering department and managers should pay attention to upgrade the internet system to ensure that our guests get considerable internet service.

This article talked about the importance of travel agents. Before the pandemic people often thought that travel agencies weren't necessary was a dying career, however since this past year they have really proven their worth and won't be going away any time soon. Travel agents were able to cancel trips and get their customers money refunded or switched gears and planned a different trip for the future. Using the internet to cut out the middleman and save money isn't always the best way to plan a trip and the pandemic proved this.

Cornell gathered a few industry design and green tech experts to discuss the future of sustainable technology in hotels. Modular hotel buildouts can save construction waste and shorten build times, but developers can rarely afford the investment in sustainability practices that exceed code requirements. I see this daily in my career. The benefits are more long-term and if developers are not holding onto the asset long-term, they will not really see an ROI on LEED certifications, etc. CRMs can be used to track guests' digital breadcrumbs and build guest preferences in its database. Building data collection systems into the infrastructure of the hotel will give owners an overall view of where it can improve its sustainability practices.

This article is a research paper did by Amir and Beer-Sheva. The purpose of this paper is to discuss the impact of technology on the human resources function in organizations, in general, and in hospitality firms, in particular. At the beginning, it introduced the role of human resources department in organizations for decades. And the trend or changes in contemporary human resources. Then it came out that we cannot skipped the effect of technology on the HR function, especially in tourism and hospitality industry. So, next it gave the definitions of HRIS by introducing technology. And list some advantages and challenges of using HRIS. In the end, it listed how technology put infusion across HR function, including recruitment, selection, training, performance evaluation and compensation, payroll, benefits and pension administration, labor relations and outplacement.

This article brings to light the fact that hotels in Dubai are struggling to find the right staff to work for their hotels. As the industry grows, including rooms, airport arrivals, occupancy, revenue, etc., hotels are having a difficult time finding employees to meet the demand of the increasing hotel industry in Dubai, especially since the industry is known for low pay and long hours. Experts are now advising that more programs be made available for students in the hospitality industry in order to attract the right employees who are willing to work the long hours for low pay and still want to do the job because they love the field work. This rings true with any career because it's important to have employees who are dedicated and love what they do because they're attitude towards the industry and that particular job will ultimately reflect on their work and on the company's image.

For travelers on the go, one frequently encountered frustration is the poor quality of WiFi signal in international destinations. This is especially true for business travelers.This frustration can be remedied however. by providing travelers with WiFi range extenders such as the TP-Link N300 Wifi Antenna. They can plug right into a laptops Ethernet port to extend its WiFi range by 200 yards or more! This represents an easy fix to a common problem for travelers and one that hotels should be looking into providing to guests. (It should be noted however, that more powerful AC technology is now available, replacing older N version network tech.) Providing this to guests would greatly enhance their quality of stay. Nicholas Reynolds- Hospitality Enterprise Technology Online

I agree that a good wireless connection is vital to reaching customers and can really effect their stay. Connectivity has become such a big issue that it is in most hotel's customer satisfaction surveys as a metric for how the hotel is doing.

This would definitely be beneficial for those whose job requires them to travel and to be constantly connected to the internet. Unfortunately in the world we live in not only is this important to business travelers but can also be important to families that are traveling on vacation where parents can not fully disconnect from their jobs. We all know the importance of receiving emails and txts from work that can be vital to your career.

This article touch bases on the special events industry and the how it grew enormously in the past decade. There are so many special events planning companies out there I never thought about how much money companies had to spend on the supplies for the event. According to recent research by Dr. Joe Goldblatt, (Certified Special Events Professional), the spending for special events worldwide is $500 billion annually. working in the hospitality industry for many years I always meet that one person who's interested starting their own event planning service. One of the biggest challenges for them is the money they will need to put events together. After reading this article Goldblatt makes it clear by saying "The marketplace is large enough to support and sustain your endeavor there are many directions you can expand.

This article is great! I love event planning and I think there is a huge market for it. Event planning is definitely the route Id like to take with this career so learning more about the different possibilities is a must. Thanks for sharing.

In this article a very interesting way of advertising is discussed from the side of a writer - Jeff Kagan. In times of tech revolution you don't need to wait for years to write, publish and sell your book, you don't even need to print it, everything can be done online! Book can be a great marketing tool for many businesses, as it adds prestige, respect and tells your story to millions of potential customers! Of course not everyone can tell a story which would attract people, but you can take a famous co-writer or pay for somebody unknown to write instead of you. What you need is to tell others some tips of your success and how you become who you are now. The websites are changing everyday, but your book is forever. This non-aggressive approach can be very useful and now it is much more real then few years ago.

This article talks about important lessons hotels can use in their website to improve their traffic and amount of sales in the e-commerce world. E-commerce was meant for the hospitality market, nevertheless, it is an extremely competitive industry and there are countless of other hotels haunting for new ways to attract more customers (with the purpose of increasing sales and revenue), and provide an unforgettable guest experience. E-commerce literally forces hotels' websites and other hospitality related businesses to be improved and present the best internet marketing strategies for future customers. Within this article, one can expect different aspects of marketing strategies that can definitely increase the quality of any hotel's web site. These are as follow, focus on the landing page, focus on the content, have a strong call to action, provide live help, include real guest review, and so much more. Feel free to read and analyze the content and use it toward your career.

the website designing is important to the company. There are some important lessons hotel internet marketers can learn from their colleagues in ecommerce. In many ways ecommerce is more competitive than hospitality - with more focus on price and less flexibility to differentiate your offering with an exceptional guest experience. some tips are needed to be pay attention, like the landing pages, content, list and so on.