Skip to main content

Home/ Hospitality Technology/ Group items matching "automatic" in title, tags, annotations or url

Group items matching
in title, tags, annotations or url

Sort By: Relevance | Date Filter: All | Bookmarks | Topics Simple Middle
16More

Technology Could Help Enhance Security At Hotels | By Suresh John - 0 views

www.hospitalitynet.org/...4038969.html hospitality IT security
shared by Panpan Xie on 18 Feb 12 - No Cached
  • In a day and age of increasing insecurities, it is time that we take proactive measures to protect our guests, our own selves, our industry and our world. Technology comes to the rescue, yet again.
  • There are simple ways in which each one of us can ensure that our surroundings are secure.
  • Upon entry into the property, it is vital that a guest’s baggage is scanned and the baggage count is added to his data for cross verification during the check-out,
  • ...9 more annotations...
  • Guest history modules
  • a special report
  • The House Keeping module
  • In addition, all employees must be allowed access only into their areas of work.
  • The next step would be to have a stringent recruitment procedure in place.
  • CCTV surveillance
  • an online central passport and ID card verification mechanism must be introduced,
  • A communication engine can be further used to send out pre-defined messages,
  • simple technology put to effective use,
  • Jingyi Wen on 18 Feb 12
     
    Terrorism attacks on international hotels have turned the industry's focus on security issues. No doubt about it, both government and hospitality entrepreneur pay more attentions on security after September 11, 2001. It is important for hotels enhance security by using technology. Hotels use Vehicle Management System to tab all vehicles entering the property. This VMS also can be tagged with the guest information, drivers' information and vehicle number. Hotel should use the guest history modules to store the information about every guest especially for those 'first time guest'. The information includes the copy of passport detail of the international guests, guests' flight detail, an emergency contact number and copy of photo registration cards. The house keeping module makes report of Sleep-out guest. This system can share the occupancy reports and nationality wise occupancy report automatically with local police. Also the incoming call can be tracked. Hotel should have a stringent recruitment procedure in place. Hotel can use biometric access to restrict employees only allowed access their working place. The gate-pass system, vehicle management system and biometric access control system ensure only authorized staff and vehicles are allowed into the property. The online central passport and ID card verification mechanism can automatically verify the document against data available with the security agencies. The communication engine can send message to stuff, supervisors, in house guests and authorized external security bodies about the emergency like suspicious guest, fake passport and so on. Effective use these technology can save the hotels from the worse that can happened.
  • ...1 more comment...
  • YUCHEN TI on 29 Mar 12
     
    Hospitality industry was affected by terror attacks. This article pointed out how new technology increased security in a property. For instance, having an able Vehicle Management System can keep a tab on all vehicles entering the property. This can also be tagged with your Guest History data, enabling tagging of vehicles with in-house guests. The Vehicle Management systems also have room for adding Driver and Vehicle number details to the database. Upon entry into the property, it is vital that a guest's baggage is scanned and the baggage count is added to his data for cross verification during the check-out, in order to ensure that no undesired material is left behind. Guest history modules in a property management system would also prompt for extra information to be noted for a first-time guest. On check-in, a photo registration card must be printed and handed over to the guest. The photo can be stored in the database and also compared with the central list of criminals / suspects identified by the authorities through an online module that should be made available to all the hotels by the central bodies. a biometric access control can be interfaced with the property management system, restricting a front office executive from entering into the Kitchen area. Also, only authorized supplier staff and vehicles must be allowed into the property.
  • Xu Wang on 04 Nov 12
     
    This article gives us some tips on how technology could help enhance security at hotels. By summary the article, we can find out that the technology can help enhance security at hotels in maintaining copy of passport or ID card of all guests, noting an emergency contact number always, storing data at an off-site location for easy access in case of mishap, installing a biometric access control system for in-house and supplier staff, scanning baggage and maintaining baggage count of each guest and cross-verify on check-out, and monitoring sleep-out guest report closely. By using these simple technology, hotels can save a lot, and make hotels secure.
  • Panpan Xie on 20 Mar 13
     
    The hospitality industry is hassled by the terror attacks at luxury properties, so it is important to use technology to protect the guests. A Vehicle Management System can be used to keep watch on all vehicles entering the property. The property management system is used from check-in to check out to verify the baggage and guests. A stringent recruitment such as biometric access can prevent unauthorized staff or guests step into the specific area. Also, there is an online central passport and ID card verification can verify the guests' identification and give an alert on a fake ID or passport. All these measures can help to prevent worst things from happening.
2More

RezExchange Launches Direct Integration With Social Marketing Platform Flip.to - 0 views

www.hospitalitynet.org/...4054708.html social marketing Flip.to PMS RezExchange
shared by Emily Bova on 18 Feb 12 - No Cached
  • Approximately 15 to 25 percent of guests who book rooms at participating hotels engage with Flip.to, and for every 100 engaged guests, an average of 10 to 20 additional room nights are booked within six months.
  • Emily Bova on 18 Feb 12
     
    Hotel Concepts- Brilliant, a leading global provider of advanced PMS, recently announced its integration of Flip.to into RezExchange. For a small monthly subscription, Flip.to acts as marketing platform for hotels, restaurants, and airports. Customers can use it to comment, post feedback, and recommend the establishment to friends who in turn can get discounts. It also allows loyal guests and customers incentives to spread the word. RezExchange allows customers to manage their sales channels directly from the hotel management system and will receive all reservations from these channels directly into their own database. With this integration customers don't have to present printed coupons and any earned incentives are automatically credited to their hotel profiles. Hotels, restaurants, and airports that already use RezExchange and integrate Flip.to into their system will become more streamlined making it that much easier for customers and guests to build up and use their incentives.   L'Auberge Carmel hotel in California is the first property to go live with this integration and thus far, this integration has proved successful. Approximately 15 to 25 percent of guests who book rooms at participating hotels engage with Flip.to, and for every 100 engaged guests, an average of 10 to 20 additional room nights are booked within six months. 
7More

POS Systems Proven to Increase Profitability by Streamlining Operations - 0 views

ezinearticles.com/?POS-Systems-Proven-to-Increase-Profitability-by-Streamlining-Operations&id=7127999
shared by Avril Emmanuel on 25 Jun 12 - No Cached
  • A retail business needs to analyse every aspect of their operations in order to improve efficiency and thus reduce costs.
  • POS Systems Enhance Efficiency and Reduce Overheads
  • A retail store entails a massive number of operations on a daily basis and the more you can streamline and automate these operations, the lower your costs will be
  • ...3 more annotations...
  • POS Systems Help Retail Operations Optimise Their Inventory
  • POS systems make these problems obsolete because they are designed to show you the sales trends in your own store.
  • POS systems are designed to help retail operations streamline their processes and enhance their profitability by automating many operations and allowing staff to focus on the customer.
  • Avril Emmanuel on 25 Jun 12
     
    This article talks about how a POS system is designed to help a business reduce cost and increase profit. As the article states a POS system would 'Enhance Efficiency and Reduce Overheads and help Optimize Inventory." Instead of relying on employees to keep track of what inventory is in stock and what isnt, the POS system would do this automatically and also show which products sell more than others. "Some will perform better than others and you can see this at any time, allowing you to maintain better control over your inventory to maximize sales."
9More

Taking Network Security to the Cloud - 1 views

hospitalitytechnology.edgl.com/...ork-Security-to-the-Cloud79643
shared by Hanqing Yang on 06 Sep 12 - No Cached
  • The biggest threat to network security at the hotel property level isn’t a lack of technology – it is the lack of resources to manage it.  A strong network security solution should combine cloud-based security configuration with plug and play installation of a firewall and IPS appliances.
  • The impact of a mass security approach is significant to hotel network operations. It could eliminate the need for on-site IT resources to configure and deploy security appliances. It could also provide much-needed network visibility across an entire portfolio of properties. Lastly, it would be instrumental in expediting large-scale security deployments and updates.
  • They expect ironclad security that protects their entire “online” experience in the hotel, from online booking and iPad-enabled check-in to the wireless connectivity in their rooms.
  • ...3 more annotations...
  • The challenge is that many hotels lack the IT resources to adequately stay on top of security.
  • The biggest threat to network security at the hotel property level isn’t a lack of technology – it is the lack of resources to manage it.
  • Ideally the firewall or IPS device should be shipped directly to the property where anyone (e.g. GM) can simply plug the device into the network
  • Yookyung Kim on 06 Sep 12
     
    Today's travelers expect a strong network security. The challenge is that many hotels lack the IT resources because of budget. As a result, IT functions are limited to making sure security patches are up to date and services are running rather than proactively identifying security threats and preventing. This article introduces cloud-based security system as a solution. With the network security system, IT headquarters can monitor and manage the entire network. Also, hotels can save the cost for on-site IT resources and security appliances. It was interesting that cloud-based security is a solution for network security when there are many opinions that cloud computing is not safe. 
  • wei xie on 05 Nov 12
     
    This article talks about the limitation of hotel network security issue, then introduce one solution to it. First of all, it mentions since the usage of Internet is growing big more than ever, customers has more attention and requirement on Network Security. Actually, staff of IT department spend most of their time on updating system and other mid-level support, while they should spend more time on proactively identifying security threats and preventing attacks. This happens due to finance and human source constraints. Lucky for us, there is already one effective solution, keyword, cloud computing. Buy applying cloud computing, IT staff only need set up firewall, configure security system on headquarter. After then configuration is done, they send out these IPS device to branch companies. The security system will automatically update through these devices, no more traveling between properties.
  • Hanqing Yang on 28 May 13
     
    While many hotels right now are keeping and tracking down their valued customers' information, lots of those hotels are facing security problems also. Customers expect ironclad security that protects their entire "online" experience in the hotel, from online booking and iPad-enabled check-in to the wireless connectivity in their rooms. In today's cyber threat environment, that makes the hospitality industry a desirable and lucrative target for attacks. This article mainly talked about how to strength hotel network security.It suggested that a strong network security solution should combine cloud-based security configuration with plug and play installation of a firewall and IPS appliances. Which can be described as Taking Network Security to the Cloud.The IPS device will automatically contact and authenticate to the installation cloud, retrieve its configuration, and then reboot into the hotel's network ready to protect.
29More

Reservation Software system by Michael Anthony - 0 views

www.resortdata.com/...ReservationsOverview.htm
shared by Michael Anthony on 07 Sep 12 - No Cached
  • The RDP system is designed for short term and long term reservations for hotel rooms, condominiums, homes, campsites, boat slips, parking places,
  • The system displays availability up to four years in the future, checks the past guest file, and calculates rates and packages, all within
  • is also possible to sell and reserve other additional items that are in time periods shorter than one day using the activity scheduling module
  • ...22 more annotations...
  • Long Term Reservation Features Long term reservations can be created for guests staying between 30 days - 4 years. The long term reservations can calculate monthly rent with the ability to override and pro-rate rent. Each property can define rules for which reservations constitute as long term based on the length of stay or tax status.
  • The system can calculate various additional charges, such as a booking fee, resort fee, gratuity, pet charge, housekeeping fee, etc.  Many customers have used this ability to increase the total revenue.  These charges can be calculated as a flat fee, a percentage of total room charges, or based on the room type or room number.  A sample screen is below:
  • Up to 52 unique seasonal rates are possible for each room type or room number.
  • up to 99 unique components
  • A reservationist only enters the arrival date, departure date, and number of guests.  The system calculates the correct package charge for all possible seasons, unit types, and components
  • Rate plan patterns can be used to offer a free night periodically during the stay, or a discounted rate after a number of days.
  • several customers in the Myrtle Beach area have reservation packages that include golf at over 100 golf courses in the area.  The package includes one round per person per day at any medium quality golf course in the area
    • Michael Anthony
      Michael Anthony on 07 Sep 12
       
      With this system you not only can you tailor a package to specifically meet a guests needs, but you can have all the charges appear one bill with one flat rate. This would eliminate human errors such as double billing, tand he need to have 10 seperate bills. This would also make the night auditors life easier because they would have less charges to track. It would all be on one sheet of paper.
  • Most hotel customers assign a room type during the reservation process, and then assign the room number closer to or at check-in, based on which rooms are clean and available.  However, customers using the owner accounting system often assign the room number during the reservation process.  You can assign room numbers during the reservation process, anytime prior to arrival, or upon arrival.  Guests can also switch rooms after arrival, and the owner accounting module will pay the owner of each unit the correct amount.
    • Michael Anthony
      Michael Anthony on 07 Sep 12
       
      I think this would confuse things.
  • The RDP system guarantees availability of adjoining rooms.  For example, assume there are two rooms with an adjoining door.  The system allows one reservation to hold these two specific rooms.
    • Michael Anthony
      Michael Anthony on 07 Sep 12
       
      This would be good for large families and large groups of business travelers.
  • Sort Rooms by Guest Requests and Best Fit
  • Internet Reservation Module (IRM
  • Internet Reservation Module (IRM)
  • Internet Reservation Module (IRM)
  • Internet Reservation Module (IRM)
  • Internet Reservation Module (IRM)
  • Internet Reservation Module (IRM)
  • Internet Reservation Module (IRM
  • Internet Reservation Module (IRM)
  • a deposit is required to hold the room, the reservationist enters the guest's credit card number, and the system obtains an authorization immediately and automatically.
  • Internet Reservation Module (IRM
  • 50 different reservation reports included with the core system
  • which allows reservationists to determine why a guest did not book a room.  Perhaps the rate was too high or there was not enough conference space.  Proper analysis of denied reservations can lead to changing rates or policies to increase future bookings
    • Michael Anthony
      Michael Anthony on 07 Sep 12
       
      This is a good tool to try and entice the guest to come back for another try.
5More

AirTight Rated "Strong Positive" in Wireless LAN IPS Marketscope Report by Leading Indu... - 1 views

www.marketwatch.com/...dustry-analyst-firm-2012-08-13
shared by Yuri Kim on 05 Sep 12 - No Cached
  • Gartner has rated AirTight "Strong Positive" in its 2012 Marketscope for Wireless LAN Intrusion Prevention Systems.
  • "Just like wired networks, wireless networks need to be monitored to both proactively detect vulnerabilities to accelerate mitigation and to quickly detect security incidents to support rapid incident response."
  • organizations will continue to struggle to embrace Wi-Fi access and various smartphones and tablets while tackling the security challenges of these unmanaged devices.
  • ...1 more annotation...
  • to automatically detect and classify all wireless devices on the network in order to apply appropriate security policies to prevent any unauthorized device access to the network regardless of authentication credentials.
  • Yuri Kim on 05 Sep 12
     
    AirTight that is the provider of wireless intrusion prevention (WIPS) rated very positively in 2012 Marketscope for its prevention systems. In today's developed Internet based society, wireless networks are getting significant and using universally with the people's demand for convenience. Wireless networks are, of course, more convenience networks than wired networks, but they are obviously less secure. Because of this fact, the wireless networks users need to consider the security vulnerabilities, and take a proactive approach to detecting the vulnerabilities and responding security incidents quickly. This is AirTight who provides the tools called WLAN IPS for the users in order to help them solve these growing concerns. To be specific, AirTight systems provide both on-premise and cloud WIPS and secure WIFI access to detect and classify all wireless device on the network automatically. By doing so, they can forbid unauthorized devices from accessing the network. I feel that sometimes, the companies or people try to overlook the significant risks because of the conveniences. The wireless networks security might be also one of these kinds of risks. Therefore, I think the systems offered by AirTight are helpful for the companies or people to keep their sensitive information safely.
8More

Emerging distribution channels add variety - 1 views

www.hotelnewsnow.com/...tribution-channels-add-variety
shared by dawn davis on 07 Sep 12 - No Cached
  • By focusing on new methods of selling and engaging consumers or creating demand for hotels, several of these new channels are creating interesting segmentation opportunities.
  • These evolving channels can be categorized into three major types: new search models, mobile/last-minute models and new discount channels, dissecting the broader impact of social media when it comes to online bookings
  • Roomkey.com, which is similar to the TravelWeb portal of the past, represents the attempt of the brands to launch their own version of an OTA. While suppliers remain optimistic about Roomkey.com, it has yet to really catch the eye of consumers and still needs considerable improvements before it starts to offer a viable alternative in the eyes of the consumer.
  • ...3 more annotations...
  • A variety of interesting newer selling models including tingo.com, backid.com, guestmob.com and hallst.com, can be categorized in a consumer discount group
  • Over the last few years, social media has emerged as a new “channel,” impacting guest satisfaction, OTA channel conversations, brand evaluations and revenue.
  • Now with the emerging social-media channels, user-generated content effects not just brand perception but also revenues.
  • dawn davis on 07 Sep 12
     
    This article discusses the development of new electronic distribution channels for hotel suppliers and consumers to use. There has recently been an emergence of new search engines such as roomkey.com and room77.com that offer a different booking experience than the more established Expedia.com or Orbitz. Roomkey.com is offering a search for high quality hotels with price transparency and links to direct booking on the hotels website. www.roomkey.com Room77 is interesting because it shows the rates of many other OTA websites, all the standards plus some less common sites. You can choose what OTA site you want to book from. The highlight is that room77.com offers floor plans of hotels where you can see the view from multiple rooms and even how far the closest elevator is. www.room77.com Another important emerging channel is mobile phone applications that are geared toward last minute travelers. These channels typically offer a limited inventory at up to a 30% discount. The discount group is yet another new development in distribution channels. Websites such as Tingo.com offer an automatic refund if the price drops after you book your reservation. www.tingo.com Social media also has to be considered. Online reviews can have a tremendous impact on future bookings and hotels have to take this into consideration.
  • Yekaterina Ponomareva on 07 Sep 12
     
    Great help for my Strategic Management Class! Thank you...I wish though, there would be more numbers...But thanks anyway
5More

Hotel Group Sees Uptick in Occupancy with Analytical Tool | Case Studies | | Hospitalit... - 0 views

hospitalitytechnology.edgl.com/...ancy-with-Analytical-Tool82042
shared by Yookyung Kim on 11 Sep 12 - No Cached
  • In order to maintain speed and accuracy across revenue strategies, leaders at Coastal Hotel Group realized that by automating the revenue management process, a significant impact could be made not only on the bottom line but in labor savings as well.
  • An automated solution for increased efficiency
  • The system’s software provides reliable, up-to-date market information quickly and easily, enabling Coastal’s corporate director of revenue management to spend less time identifying market trends for multiple properties and allowing more time for analyzing trends and capitalizing on consumer behavior.
  • ...1 more annotation...
  • Numbers tell the story Since implementing the IDeaS RMS, Coastal Hotel Group has realized significant increases in occupancy and Average Daily Rate (ADR) across its properties. Cedarbrook Lodge, Hotel Fifty and The Resort at The Mountain all saw increased occupancy with upticks of 28, 15 and 11 percent respectively in 2011. In addition, ADR jumped 18 percent at Cedarbrook Lodge and four percent at Hotel Fifty.
  • Yookyung Kim on 11 Sep 12
     
    Coastal Hotel Group implemented the IDeaS Revenue Management System (RMS) to maintain speed and accuracy across revenue strategies. The new system allows the director of revenue management more time for analyzing trends and making more strategic revenue decisions because the revenue management process is simplified and expedited, providing market information quickly and easily. Although the system doesn't replace human insight, its complex algorithms and ability to pull data multiple times a day provides Coastal Hotel Group with a clear vision of hotel data, making it easier to book the right guest at the right time for the right rate. In addition, the IDeaS RMS automatically uploads rate shopping reports from vendors and uses competitors' data to create the best available rate decisions. In today's fast-paced, interconnected business environment, the new automated revenue management system can provide a quick and intelligent reaction to various market conditions in order to capitalize on consumer behavior. That can be a strong competitive edge of the Coastal Hotel Group properties. 
16More

Opera Property Management System - 0 views

www.micros.com/...OPERAPropertyManagementSystem Property Management System (PMS)
shared by Irine Wallace on 10 Sep 12 - No Cached
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • ...11 more annotations...
  • Reservations ― features are integrated with other functionality such as profiles, cashiering and deposits. This property management software module provides a complete set of features for creating and updating individual, group and business block reservations, including deposit handling, cancellations, confirmations, wait listing, room blocking and sharing.
  • Profiles ― complete demographic records for guests, business accounts, contacts, groups, agents and sources. Profiles include addresses, phone numbers, membership enrollments, stay and revenue details, guest preferences and additional data that make reservations handling and many other activities faster and more accurate.
  • Back Office Interface ― revenue transfers, market statistics transfers, daily statistics transfers, and city ledger transfers can be easily made from OPERA Property Management System to a back office system.
  • Rooms Management ― handles all facets of room supervision including availability, housekeeping, maintenance and facility management. The Queue Rooms feature of the property management software coordinates Front Office and Housekeeping efforts when guests are waiting for rooms which are not immediately available for assignment.
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Cashiering ― posting guest and passer-by charges (including taxes and other generates), making posting adjustments, managing advance deposits, settlements, checkout and folio printing are a few of the many activities handled by OPERA Cashiering. Cashiering accommodates multiple payment methods per reservation including cash, check, credit cards and direct bill. In multi-property environments, guest charges can be cross-posted from any property in the hotel complex
  • Your front desk often makes the difference between ‘never agains’ and ‘long-term relationships.’ At the core of the OPERA Enterprise Solution is our premier property management software, the OPERA Property Management System (PMS). Designed to meet the varied requirements of any size hotel or hotel chain, OPERA PMS provides all the tools a hotel staff needs for doing their day-to-day jobs – handling reservations, checking guests in and out, assigning rooms and managing room inventory, accommodating the needs of in-house guests, and handling accounting and billing. The property management software is configurable to each property’s specific requirements and operates in either single-property or multi-property mode, with all properties in an enterprise sharing a single database
  • Irine Wallace on 10 Sep 12
     
    SUMMARY OPERA Property Management System is fully integrated with all the OPERA modules and offers the most extensive list of certified interfaces in the industry. FEATURES: Reservation, rate management, profiles, front desk management, back office interface, room management, cashiering, account receivables, commissions, reporting, fully configurable, global perspective, hospitality system interface, opera express, tailored to fit hotel's operational business needs, scalable to suit the size of the hotel, helps operators to become more productive, profitable and professional, and delivers fast, accurate and online information on property
  • Jenna Rashbaum on 10 Sep 12
     
    A lot of hotels use OPERA as their property management system. I have never personally worked in a hotel so I am not familiar with PMS's but from everything that I have read and heard from people is that OPERA is very efficient with everything. This system seems as though it can do everything for your property just the way that you would like it to. OPERA is customizable to your company's needs which seems great. This is a great website that you posted as it informs all of us exactly what this PMS is capable of.
6More

3CX VoIP blog » Hotel Concepts - Brilliant and 3CX Complete Integration - 1 views

www.3cx.com/...-brilliant-and-3cx-integration hotel tech Software voip integration
shared by Dhaval Khakhar on 18 Jan 12 - No Cached
  • The 3CX Hotel Module is an add-on that turns the 3CX Phone System into a full-featured hotel PBX, and through the new integration, can now interface directly with Hotel Concepts’ IDPMS or Brilliant PMPRO. This enhancement provides hoteliers with a host of additional features relevant to property operations. Unlike other PBX providers that charge extraordinarily high premiums for these hotel-specific enhancements, the 3CX Hotel Module is extremely affordable, since it leverages low-cost VoIP technology.
  • Unique features of the 3CX Hotel Module now integrated with IDPMS and PMPRO include: The ability to automatically reset the guest PBX upon check-in and checkout, adding or removing the guest’s name on the voicemail system and deleting any leftover recordings; The option to block external calls to and from particular guestrooms upon request; The scheduling of automated wakeup calls; Guests’ names are displayed to receptionists when making in-house calls; Call billing automatically integrated into guest folios; The ability for housekeepers to deliver status updates and execute minibar charges through guestroom PBX phones.
  • As the hotel and travel market continues to trend toward integrated technology solutions that make operations more streamlined and cost-efficient, Hotel Concepts – Brilliant is an ideal partner for us to help meet that growing need,” Martin added.
  • ...2 more annotations...
  • About Hotel Concepts – Brilliant
  • About 3CX
  • Dhaval Khakhar on 18 Jan 12
     
    This article talks about the full integration between Hotel Concepts' Integrated Distribution Property Management System (IDPMS), the Brilliant PMPRO property management platform and the 3CX Hotel Module, a comprehensive PBX telephony system designed specifically for the global hotel industry. The 3CX is an add on that turns the 3CX phone system into a full featured hotel PBX, and with this new integration, it can directly interface with hotel concepts 'IDPMS or Brilliant PMPRO. this is one of the inexpensive ways/means to carry out property operations when compared to other PBX providers who charge high premiums, making it very affordable along with the VoIP technology. since the hotel and travel market is on an upward trend , integrated technology solutions like these can make those operations cost-efficient, as making calls all over the world is so expensive, and along with this, also streamline the operations by combining the extensive telephony experience with the knowledge of the global hotel industry, which will also set new standards in hotel management and communication.
16More

Hotels going the "Green" way with Technology - 1 views

idsnext.com/-the-green-way-with-technology green
shared by gaby bestulich on 07 Feb 12 - No Cached
  • The industry is growing rapidly and as a large consumer of resources, especially water and energy, green sustainable technology is high on the agenda
  • use a technology powered system for heating which starts up when a guest enters a room, and turns down when they leave
  • much of the pressure to go ‘green’ has come from environmentally sensitive guests who are growing in number
  • ...9 more annotations...
  • Today, green initiatives which were once the USP of luxury hotel segment has spread across the industry and hotels of all sizes are adopting environmentally friendly practices
  • to curb energy consumption, some hotels use wireless controllers that control the Key Card, lighting and air conditioning in rooms.
  • The device requires no additional wiring, saves energy, and does not add numbers to operating costs.
  • others have gone ‘zero garbage’ with vermicomposting, recycling and using biodegradable products.
  • green technology in-house like compact hot water distribution systems that allow hot water to reach end users faster; high performance fireplaces that eliminate air leakages; and dual-flush toilets that use less water than standard toilet
  • While energy-efficient equipment may be costlier both in terms of installation and capital costs
  • long term benefits to be reaped in terms of reduced maintenance and energy saving, especially when energy costs are escalating
  • In some countries, there are also government disincentives for over-consumption of water and energy
  • Numerous hotels are looking to leverage their choices for solar energy, LED lighting, water recycling
  • Alexandra Givner on 07 Feb 12
     
    This article is very interesting because it does not focus solely on one type of technology, but rather summarizes several technologies and discusses the importance of their uses. Green technologies in hotels can vary from anything affecting the water heating system to air ventilation and even plumbing systems in hotels. As stated in the article, it is extremely important for hoteliers to be aware of these changes that are occurring. Hoteliers may not have to immediately alter their current systems but they should definitely be aware and in tuned to the ever-changing "green" technologies - for if they don't they may be putting their hotels at risk.
  • ...1 more comment...
  • Carolina Alfonso on 09 Feb 12
     
    In this article the importance of hotels to turn green is highlighted. According to the article more and more people are becoming conscious about the environment and therefore prefer hotels were green practices are being used. In the past the cost of green technologies made them only available for luxury hotels. This has been changing mainly because of the high prices of energy. Now, acquiring green technology is seen as an investment for the future and as a way to reduce costs. Some of these new technologies are wireless controllers that control the Key Card, lighting and air conditioning in rooms. Lights and other devices in the room automatically turn off when guests leaves, and turn on when it comes back. automatic heating systems and dual-flush toilets, that use less water. Other technologies which hotels are considering are solar energy, LED lightning and the recycling of water within the property.
  • gaby bestulich on 11 Feb 12
     
    This article is basically talking about the different green ways that a hotel can operate. For instance in Denmark they have stations set up where a guest can pedal stationary bikes to produce energy which in exchange they receive a free meal from the restaurant. To make hotels more green the hotels are using higher technological systems like changing the ventilation systems that provide fresh air indoors and have timers on the exhaust in the bathrooms. These technological advances to the properties will be more pricey than normal systems but in the long run they will save these hotels money and help them be more earth friendly.
  • Jeremy Fairley on 12 Feb 12
     
    Having worked in the meetings industry for 5 years now, we have also seen the increase of the more eco friendly traveler/meeting planner/attendee. Our accommodations have taken an active stance to incorporate more of the green friendly features to meet the needs of this traveler, but also to cut costs and increase operations efficiency.
2More

Optima property management system - 0 views

www.silverbyte.com/OptimaPMS.html
shared by Mirta Echazabal on 15 Feb 12 - No Cached
  • Jiaqi Xu on 15 Feb 12
     
    Optima is global leading software in the hospitality industry, Designed for both the mid - market and luxury hotel sectors. All Optima line applications are integrated, using a single image open database, allowing full access to data across all modules and all hotel departments. Whether it is Reception or Banqueting, Spa or Accounts receivable, all modules read from the same database. And in addition all modules have the same recognizable user interface allowing staff to easily switch between applications. It's efficient,easy,flexible and customized configuration.
  • Mirta Echazabal on 15 Feb 12
     
    Considered the technology of the next generation Optima PMS, with advanced icons and color codes which gives managers an overview of hotels operations and maintain management controls. The windows graphical user interface helps simplify data entry by employees, user friendly, quick and easy. The system is able to change to a variety of languages, automatic or semi automatic night auditing procedures, guest history and mail merge, unlimited number of folios for guest, interfaced with all leading PBXs, housekeeping and room maintenance. Optima PMS has a report module with an extensive report generator which provides statistical reports and occupancy and work assignment forecasting reports. This new upcoming system seems to be well suited and user friendly, but does not seem very far from opera. Opera is a very user friendly system which really provides convenient use for the employees. It is even possible to email reservation confirmation through the system to a guest. In other PMS systems like brilliant or Epitome that was not possible. These new and improved systems really make a front desk and reservation agent life a bit easier. The system is interfaced with the phones in the rooms, which allows us to see in the system when a housekeeper is in the room cleaning which is called pick up status" so that we can provide adequate information for the guest informing them that the room is currently being cleaned instead of having to call housekeeping every 5 minutes.
9More

How mobile tech is changing the retail experience | SmartPlanet - 0 views

www.smartplanet.com/...6023
shared by Yekaterina Ponomareva on 24 Feb 12 - No Cached
  • How mobile tech is changing the retail experience
  • coffee shop in my neighborhood that handles all its customer transactions on an iPad,
  • mazon came out with an application that allows y
  • ...4 more annotations...
  • You can scan a particular product and get recipes with the product. Or you can type a couple products and find recipes that use those products.
  • ou to get product information either by typing in a search, scanning a barcode, taking a picture of a product or speaking the name of the product.
  • Whole Foods:
  • Speaking of Facebook: Social point-of-sale is another opt-in thing. So they check out, and the POS system can post to Facebook, Twitter and Foursquare what you bought. You go in and buy some jeans, and it could say, “Melanie Kaplan just shopped at X mall,”
  • Yekaterina Ponomareva on 24 Feb 12
     
    This is a great article about relatively new point-of-sales systems, that are implemented in a number of places worldwide. Have you ever experienced your card being swiped on iPad of a server when you ordered a coffee? No? And how about your iPhone to become a POS? You walk in a mall, scanning stuff, getting your groceries and the devise is offering you recipes with the food you're getting. The other trend is social POS. It post automatically on a facebook whatever you got in a mall in order for you to remember your shopping history in case you lose the track of your purchases.
  • Xin Jing on 24 Feb 12
     
    It is amazing that all the customer transactions can be done through Ipad or Iphone. This technology create new shopping experience and may attract more young customers.
7More

Multiple Properties, Multiple Flags: Texas Western Uses Cloud BI to Automate Data Gathe... - 0 views

www.hospitalitynet.org/...4056361.html
shared by Yoshihiro Kanno on 16 Jun 12 - No Cached
  • Texas Western began evaluating a cloud-based business intelligence system to take a load off its accounting staff by automating its property data gathering and reporting. The effort paid off – and produced some surprising results.
  • The company"s hotel software requirements included automatic downloading of property performance metrics from its Hilton OnQ and Marriott PMSes daily, as well as merging the data with labor numbers, Smith Travel Research output, and a variety of other information from TW"s corporate accounting system.
  • Texas Western selected Aptech Computer Systems, Inc. and implemented its Execuvue® hospitality Business Intelligence (BI) solution. Aptech built TW"s data warehouse and worked with Marriott and Hilton to identify, gather the data, and create the report formats TW needed for better performance management
  • ...3 more annotations...
  • Texas Western"s BI system automatically collects and combines data from its 53 properties with ten flags, performs performance analysis and multi-property roll ups and comparisons, generates daily revenue and flash reports, and emails property specific reports to the appropriate managers.
  • Aptech offered to host our system at its secure data center in Pittsburgh and this has taken all system responsibility off our hands. They handle our data security, backups, and system maintenance so we can run our hotel company."
  • Our BI reports are mobile optimized so our executives can monitor performance anywhere." Smith added that some TW managers like to review reports on their iPads and he can track operations from his iPhone as needed.
  • Yoshihiro Kanno on 16 Jun 12
     
    This article is about a decision made by Texas Western, Hotel Management Company, to introduce Cloud-Based Business Intelligent system. According to the interviews with the company executives, this investment is really paying off. This system has taken system responsibility off their hands and allowed them to cut labor costs which were used to prepare daily revenue reports or spread sheets. Mobile access to all the information also appears to be a useful feature offered by Cloud-based system. 
1More

Web and Mobile Ordering for Pizza and Restaurant Operators :: POS by Microworks - 0 views

www.microworks.com/...web-ordering.htm
shared by samira sobhani on 23 Jun 12 - No Cached
  • samira sobhani on 23 Jun 12
     
    Microworks PrISM WebOrder offers a solution that provides costumers with various paying and delivery options in its most convenient way, both for the costumer and seller. By being directly connected to the store POS system any changes to your menue or prices would be transfered to the web automatically and will keep your online costumers with upgrades information.
6More

Hilton Fort Lauderdale to Install Six Wind Turbines | Green Lodging News - 0 views

www.greenlodgingnews.com/dale-install-six-wind-turbines green initiatives
shared by Kelly Baptist on 18 Sep 12 - No Cached
  • Costa Dorada Associates, Miami, is behind an effort to install six 40-foot, 4 kilowatt wind turbines on the roof of its 375-key Hilton Fort Lauderdale Beach Resort.
  • the wind turbines are part of a larger effort to increase the percentage of electricity provided through renewable energy technologies.
  • the first step in a process that will also include rooftop solar panels in 2013 and possibly even street-level wind turbines in another two or three years.
  • ...2 more annotations...
  • The first six turbines are expected to supply about 5 percent to 10 percent of the hotel’s electricity. The solar panels could meet another 5 to 10 percent.
  • The resort’s Green Team oversees and spearheads the many programs the hotel has implemented for waste reduction, resource conservation and energy efficiency. Recycling all paper, fluorescent bulbs, lighting and batteries as well as the installation of automatic water flush-o-meters in all public restrooms are some of the programs the resort has initiated.
  • Kelly Baptist on 18 Sep 12
     
    This article announces the use of Wind Turbines as one of Hilton Fort Lauderdale's green initiatives. Six 40-foot turbines will be installed on the roof of the hotel and are the first part of a process that will include solar panels and possible even street-level turbines. Both methods will help increase the amount of electricity provided by renewable resources. The wind turbines are projected to provide 5-10% of the hotel's electricity, and the solar panels could add another 5-10%. I think this is an excellent green initiative, and I've never heard of a hotel undertaking it before. The possibility of 10-20% of the hotel's electricity coming from wind turbines and solar panels is pretty significant. According to Andreas Ioannou, general manager, the hotel is hoping to get up to 25% of their energy from these sources. It appears that the resort has been very energy conscious since its opening, and is the first resort in Broward County to receive the Florida Green Lodging designation. They also have a Green Team, which oversees other green initiatives such as recycling all paper, using fluorescent light bulbs, and automatic water flush-o-meters in public restrooms.
4More

How Can a Hotel Property Management System Help to Control Performance? - 0 views

ezinearticles.com/?How-Can-a-Hotel-Property-Management-System-Help-to-Control-Performance?&id=5859619 PMS hotel software
shared by Long Jin on 28 Sep 12 - No Cached
  • One of the reasons for this is that it will greatly help you control your hotel's performance.
  • The core part of any property management system will be the front office suite.
  • The important parts of the software that you will need will be hotel management software,
  • Long Jin on 28 Sep 12
     
    This article introduced base information about property management system. At first, the author introduced the basic functions of PMS. Then the author introduced the benefits of PMS. Finally, the author told the importance and what hotels need consider to install PMS. The article points out that many hotels use PMS no matter the size or shape as the system can be a means of controlling hotel's performance. Also, as some PMS system is so expensive that many hotels choose to install the system by their needs to save money. Then the author some systems are must be used for hotels like hotel management software, hotel reservation or billing software and hotel accounting software. No matter what kind of PMS the hotel uses, the main reason to run the system is for higher performance. The system can make hotels operation in higher efficiency like accounting software can automatically takes all transactions and places it into account. The software can save a lot of time to manage data and operate hotels. Also, the interaction between members and system will be very easy. In addition, the author pointed out that the most important apartment needs to install PMS is front office as the front office has so many of duties and the system can cover all of the duties and help the staff to take care if there are some problems. Then the PMS is very important for hotels.
3More

InvoTech Systems Installs Uniform, Linen, and Laundry Management Systems at Canouan Resort - 0 views

www.hospitalitynet.org/...4063835.html techonology investment
shared by duyt tran on 06 Feb 14 - No Cached
  • InvoTech is a leading provider of systems that integrate the latest RFID technology to increase profitability for hotels, casinos, hospitals, and commercial laundry operators
  • Canouan Resort is a good example of how resorts with valuable uniform and linen assets can protect their investment efficiently and effectively,
  • duyt tran on 06 Feb 14
     
    InvoTech system has recently been put in the luxury Canouan Resort for its UHF-RFID system to manage the resort's uniforms, linens, and laundry operations. And InvoTech is one of the top provider for the RFID technology, this can increase profitability for hospitality and tourism business. It is not only reducing not only the labor cost but also increasing the tracking system for all the valuable designers linens of more than 9,000 items with automatic system without sorting or hand couting.  All new technology has been put in this automated system including touch screen, remote access, reading stations. All of this system has been installed prior to the grand opening of the resort, and until now InvoTech has helped the Canouan Resort saving its cost and protect its valuable uniforms and linens efficiently and effectively and become one of a great example in the industry.
6More

Hotel firm upgrades accounting system - 0 views

www.hotelnewsresource.com/article73028.html
shared by Chris Cardoso on 24 Sep 13 - No Cached
  • LBA Hospitality Partners with M3 Accounting + Analytics to Enhance Accounting Processes and Increase Efficiencies July, 31 2013 M3 Accounting + Analytics Seeking to update and streamline accounting processes for its 70-plus Southeast properties, Dothan, Ala.-based Larry Blumberg & Associates, Inc. (LBA Hospitality) recently announced an expanded partnership with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  LBA sought the ability to swiftly handle budgets, forecasts, and reports, and to dissect business data, all while insuring that the back-office accounting platform functionality was state-of-the-art and industry-specific.  In choosing M3, Benton cited how the company integrates accounting, business intelligence, and reporting, while eliminating most redundancy, software investment and annual hardware/software maintenance. In addition, Benton and LBA were looking for continual and automatic upgrades, backup and disaster protection, and minimized downtime.  LBA is implementing the full suite of M3 products: accounting through the AccKnowledge platform, time, attendance and labor management through the newly released RightTime solution and LaborWatch, and payroll services through RightPay. The company will also continue to use M3 Link business intelligence reporting, as LBA will be expanding it to bring financial data, operating stats, Smith Travel feeds and guest satisfaction data (including verbatim responses) into one completely customizable dashboard. LBA, which launched its business by developing a Sheraton Inn in 1973, is rapidly growing its management business and securing more and more agreements from sophisticated owners and investors.   Scott Watson, M3 Vice President of Sales & Marketing, said, “While our core product remains our accounting solution, we’ve continued to evolve and offer new products and services that meet the current and future needs of the hospitality industry. It is truly exciting that our product platform will help Beau and LBA achieve the aggressive growth they are anticipating over the next five years.”  The implementation and training process for all LBA properties is expected to be complete by December 1.  About LBA Hospitality Based in Dothan, Ala., LBA Hospitality is a hospitality management company focused on maximizing return, safeguarding assets and enhancing value. Founded in 1973, the company now manages 70 properties throughout the Southeast, from Texas to Virginia. More information is available at http://www.LBAHospitality.com.  About M3 Accounting + Analytics M3 is the national leader in hotel-specific accounting software, operations reporting, business intelligence and analytics, processing more than $8 billion in financial transactions for more than 3,000 properties. M3’s integrated suite of hospitality accounting products includes: AccKnowledge, Link, payroll and labor management services, and document imaging and retrieval – all designed to help provide hotel operators, owners and managers unsurpassed access to the information they need in the most integrated and cost-effective manner. The company was founded in Gainesville, Ga. in 1998, and also has a base of operations in Tampa, Fla. More information is available at www.M3AS.com. 
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • ...1 more annotation...
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton
  • Michaela Gave on 24 Sep 13
     
    LBA Hospitality Partners with M3 Accounting plus Analytics to enhance accounting processes and increase efficiencies." As an industry leader LBA's Presidents feels they need to ability to meet requirements of their stakeholders and provide accurate real-time information for management and owners. When choosing M3 LBA's president noted how the company integrated accounting, business intelligence, and reporting while removing redundancy, software investment and annual hardware/software maintenance. Part of the requirements for choosing a company was continuous automatic upgrades, backup, disaster protection and limited downtime. LBA chose to implement a full suite of M3 products: Accounting through the AccKnowlege platform, time, attendance and labor management through RightTime solution and LaborWatch and payroll through RightPay. LBA will be expanding to bring financial data, operating costs, Smith Travel feeds and guest satisfaction data in one customized dashboard using M3 Link business intelligence reporting. LBA continues to grow after developing the Sheraton in 1973. Scott Watson of M3d is happy that M3 can meet the needs of their customers even though their core product is accounting solutions. They continues to help companies as they grow. Through this partnership they hope to continue to grow as meet the needs of their guest, investors and team. While it is important to have a core product to offer, I think it's also important to have additional products that meet the needs of your customer much like S. Watson said about M3 continuing to evolve and meet the needs of the hospitality industry. I feel this would make the company more marketing. It looks as if the President of LBA reviewed what the company's needs were and then chose to partner who leads the company in hotel specific accounting software. The president recognized the need to be able to report numbers accurately and forecast real data to its team, owners and investors. When I m
  • Chris Cardoso on 21 Oct 13
     
    The Larry Blumberg & Associates hospitality firm (LBA Hospitality) partnered with a management company, M3 Accounting & Analytics, to integrate new software in it's 70 properties throughout the southwest, fro Texas to Virginia. The services that will be provided by M3 will range from Accounts Payable, to General Ledger, Daily Sales Report, Labor Cost, Check Writing, Cash Management, Forecast, Budget, etc. M3 provides products and services that will continue to evolve and improve to be cutting edge in hospitality. LBA is using M3 to streamline an aggressive five year growth plan. Other hospitality business will begin to incorporate a service provider that can encompass all accounting needs.
1More

InterContinental Atlanta and Park Hyatt Chicago Implement RFID Inventory Tracking - 1 views

hospitalitytechnology.edgl.com/...t-RFID-Inventory-Tracking95519
shared by haelidenton on 27 Sep 14 - No Cached
  • haelidenton on 27 Sep 14
     
    InterContinental Buckhead Atlanta and Park Hyatt Chicago have upgraded their inventory tracking by implementing new technology, the RFID. This will provide cost saving benefits and more efficient operations by automating manual tasks. With RIFD technology, InterContinental Buckhead Altanta will be able to automatically track each piece when assigned to an employee and as it goes to and from the laundry company. They will be able to know how pieces are sent out and how many return. The system will also reduce labor costs and track daily movement of linen items. All linen items are equipped with UHF_RFID laundry tags. Allowing the new technology to monitor the location of each tagged linen to cut lost-item cost and minimize handling. If any item is not returned, the laundry company is held responsible for the replacement cost. Park Hyatt Chicago has invested in the RIFD Uniform System. This allows uniforms to be automatically tracked when staff members take delivery and when they are sent to the laundry company. They also have a U-Pick-It System in place to distribute uniforms to employees and make sure they are correctly monitor. This reduces garment handling labor expenses and increase the accountability of employees.
« First ‹ Previous 61 - 80 of 344 Next › Last »
Showing 20▼ items per page