What's Next For Hospitality Tech? - 1 views
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Flexible apartment stays are definitely a key trend to watch for in hospitality tech, but not the only one.
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However, the mass closures of hotels have presented an opportunity for hoteliers to re-evaluate their technology stacks and potentially replace old legacy systems with newer, more flexible and elegant solutions.
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Metaprop is most excited about hotel management systems and guest experience software tools gaining traction in this new environment. There is an increased focus on cleaning and hygiene within hotels, and technology will play an important role in improving cleanliness and efficiency within the properties.
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I think the pandemic has accelerated the acknowledgment of serviced apartments and next-generation hospitality space. As people discover the service, they will continue to adopt it more and more.
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Pedan feels that the world is moving in a direction where a product that caters to planned-for nomadism is needed, and Kasa is also working to partner with hotels to offer their tech on-site (they are currently working to launch their first hotel in New York).
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The article describes how the pandemic accelerated the adoption of technology for many people and how it shifted the needs of people looking for short-term/hotel stays. Companies that thrived during the pandemic were the ones that offered things that began trending as people needed to stay away from others and inside for large periods of time: contact-less experiences and apartment settings rather than traditional hotel rooms. As we move forward from the pandemic and travel begins again, hoteliers will need to re-evaluate their technology and invest in guest experience software tools so their hotels can compete with the new trends in hospitality spaces.