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4 Ways Point of Sale Systems Can Help Eliminate Restaurant Fraud | FSR magazine - 0 views

  • There are so many crucial aspects to consider when establishing a strong cybersecurity plan.
  • Cybersecurity plans have many aspects that range from simple password protection all the way to complicated IT infrastructure strategies.
  • 1. Restrict Remote Access
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  • 2. Upgrade to EMV
  • 3. Secure the Network
  • 4. Adhere to PCI Compliance
  •  
    In modern restaurants, it is necessary to use technology to manage restaurant revenue. With issues such as network security becoming increasingly prominent, it is also necessary to establish a sgood electronic operating system.
  •  
    This article goes over four ways that the point of sale systems can help elevate restaurant fraud. The first is to restrict remote access. It is only necessary to allow a limited number of known IP addresses access. Remote connectivity should only be enabled during hours of business and when updates are needed for the system. Using firewalls is highly recommended as another added layer of protection. Keep Wi-Fi and security cameras separate, if they are also connected. Next is to upgrade to EMV, which is chip technology is undoubtedly the most significant way to reduce fraud and criminality. All of the security in the world is essentially rendered useless if POS devices have not been upgraded to support EMV payments. A business also must have a secure network, which includes having firewalls because they are of the utmost importance in a proper security plan. To secure the system, firewalls must be activated, and the number of IP addresses for outbound firewalls must be limited. Lastly, the company must adhere to PCI compliance. Complying with PCI standards provides another layer of security. The Payment Card Industry (PCI) Standards call for merchants that accept, store, process, and transmit card information to do so within a safe environment.
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What is a HRIS? - Human Resource Information System (HRIS) - 0 views

  • Reduction of paper
  • an intersection of human resources and information technology through HR software
    • anonymous
       
      A storage for master data of human resources or database of the employee information.
  • a HRIS may be viewed as a way, through software, for businesses big and small to take care of a number of activities, including those related to human resources, accounting, management, and payroll
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  • reach large candidate pools
  • automation
  • Its many functions serve as a supportive background for the company by providing everything from skilled and talented labor to management training services, employee enrichment opportunities and more.
    • anonymous
       
      There are many benefits to HRIS. One of the biggest benefits is that it ensures accuracy and manages information more efficiently.
  • Improved collaboration throughout organization
  • Speedy onboarding
  • greater employee engagement
  • Streamlining of open enrollment
  • Reduction of paper
  • integration with LMS and development tracking
  • Scheduling optimization
  • Reduction of errors within payroll systems
  • HRIS analytical tools give HR employees the ability to perform many pertinent calculations with speed.
    • anonymous
       
      Reporting and also basic analytics are some of the functions.
  • Decrease in compliance woes
  • one of the most important of all HRIS benefits relates to the ability of the software program to improve the productivity of human resources employees
  • HR systems are highly detailed
    • anonymous
       
      Also highly efficient.
  • HRIS systems can also be used to improve productivity related to financial management through payroll processing tasks and benefits administration.
  • Many HR tasks are highly regulated, and because of this, even a minor error on the part of a human resources employee could result in considerable legal issues and even financial loss for the company.
  • Improved time and attendance tracking
  • Some software programs are designed to create professional reports on metrics and analysis that can help HR professionals to spot issues at a glance.
  • solutions in training, payroll, HR, compliance, and recruiting
  • flexible designs
  • they will also include the ability to create reports and analyze information quickly and accurately
  • HRIS allows employees to exchange information with greater ease and without the need for paper through the provision of a single location for announcements, external web links, and company policies
  • companies also invest in HRIS modules that help them put the full productivity of their workforce to use
  • A company that takes the time to invest in a HRIS that fits their goals, objectives, mission, and values, is a company that is investing in its future and in its success.
  •  
    The article goes in depth into what HRIS is and the functions and benefits of it to a company.
  •  
    This article talks about HRIS, which are human resource information systems, which is an intersection of human resources and information technology through HR software. This allows HR activities and processes to occur electronically.put it another way; an HRIS may be viewed as a way, through software, for businesses big and small to take care of several activities, including those related to human resources, accounting, management, and payroll. An HRIS allows a company to plan its HR costs more effectively, as well as to manage them and control them without needing to allocate too many resources toward them. In most situations, an HRIS will also lead to increases in efficiency when it comes to making decisions in HR. The decisions made should also increase in quality-and as a result, the productivity of both employees and managers should increase and become more productive.
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Website, GDS and OTA: the right mix in distribution channel investments - Insights - 0 views

  • Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
  • The Internet has made marketing more measurable and accountable with different metrics and analytics that show the contribution of marketing to the bottom line. The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
  • The CAC is the price a hotel pays to acquire a new customer, which can have a significant impact on RevPAR performance and asset value growth. The CLV is a prediction of the value a business will derive from its entire relationship with a customer.
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  • CAC = Marketing Campaign Costs/Total Customers Acquired
  • CLV = Gross profit from all historic purchases for an individual customer
  • f managed skillfully, the hotel’s website could yield the lowest CAC and the highest CLV as it permits the hotel to have a direct interaction with the customer which could lead to a long-term relationship.
  • Each online distribution channel plays a different role in the hotel’s marketing program:
  • The hotel website is the most critical marketing tool because it can deliver a message that is both relevant and appealing to the target customer.
  • A responsive web design provides an optimal viewing experience by adapting the website to mobile phones, desktop computers, and tablets. A responsive design is an advantage because a wide range of devices are used to make hotel reservations.
  • This could be a significant advantage for a hotel considering that mobile bookings have increased by 42% in the last two years, accounting for 25% of total bookings made in the Americas, as reported by TravelClick.
  • hotel website that contains relevant, unique, engaging, and accurate information will be able to dominate SEO.
  • Online Travel AgentsThis channel has the highest cost for hotels given the bidding process and the commission structure in place, typically amounting to 15% to 30% of revenues generated.
  • Branded hotels typically have agreements and commission structures in place with different OTAs.
  • Most OTAs feature a pay-per-click sponsor listing through a bidding process that typically ranges from $0.25 to $2.00 per click, depending on the market.
  • Each OTA uses a slightly different algorithm to position and rank hotels in the results screen. Regardless of the OTA used, hoteliers should implement the following techniques to position their hotel with the highest possible ranking:
  • The more information we know about customers, the more we will understand how to attract them to hotel properties. Hoteliers need to understand the electronic distribution environment and develop a comprehensive pricing strategy to maximize revenue and profit. Maximizing profitability can only be possible by extracting intelligence on the day-by-day activity of these channels and analyzing the possible displacements.
  • It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
  • Measuring the distribution channelsDemand360 is a market intelligence tool from TravelClick that provides exclusive information and in-depth reports on projected future demand for a hotel’s specific competitive set.
  • GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
  • Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
  • The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
  • the hotel website reflects and emphasizes the hotel’s image and competitive edge
  • OTAs can boost occupancy in need periods and help diversify a hotel’s client base by introducing guests that otherwise might not have considered staying at that particular hotel
  • the GDS connects hotels with consortia, which are global associations of travel agents that provide hotels primarily with major sources of corporate business.
  • A vanity domain name with an independent website that reflects the hotel’s unique personality can be an advantage for a branded hotel operator to include relevant information about their particular submarket and the property.
  • The advantage of this distribution channel is marketing exposure. If a hotel is incapable of filling certain days using other channels, even higher-cost OTAs would be considered a benefit.
  • GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
  • It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
  • The GDS distribution channel remains an important part of the industry, and it can have a significant impact on the amount of commercial demand captured.
  • Data mining will help managers understand how many room nights are being booked and the typical season and day of the booking, which will in turn help them recognize how to maximize profit from these accounts and avoid displacing higher-rated demand.
  • GDS channel advertising opportunities are also available to increase the exposure of the hotel on the GDS
  •  
    Hotels rely on the information that is accessed through different intermediary systems that give each property information on their customers, as well as insight on their comp set. OTAs play a key role in assisting properties generate revenue, they have different processes in place such as pay per clicks or commissions involved when bookings are made through their websites. Marketing plays a key role in both OTAs and a properties direct website. Websites must be user friendly, easily accessible and have the ability to function on a mobile device. Majority of bookings are made online and and increasing amount are being made through a mobile device. Ensuring that each of these platforms creates a welcoming environment for each potential guest maximizes the chances of them booking.
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    An effective marketing strategy starts with knowing your customers and your goals. it is important to understand how to attract online shoppers, increase conversion rates, and have data mining tools to understand the customer's preferences and booking patterns to be able to develop a long-lasting relationship.OTAs and GDS remain an essential part of the industry, as they provide marketing exposure to a wider range of market segments.
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Computer Aid calls for more reuse than recycling of old IT equipment | Computerworld - 1 views

  • which supports the recycling of electronic waste, argued that reusing working computers is up to 20 times more energy efficient than recycling them.
  • reuse is “higher up the hierarchy” than recycling because recycling can demand high amounts of energy and inputs such as transport and disassembly, to recover the required product parts.
  • Computer Aid also encourages consumers to postpone replacing products until the equipment has reached the productive life. Otherwise, it recommends consumers donate working equipment for reuse.
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  • The reality is that often unwanted ICTs are not actually end-of-life. Many have a productive lifespan that far exceeds typical use.”
  • “Public education about the waste hierarchy and the environmental importance of prioritising reuse over recycling would be a valuable contribution as would mandating the segregation of reusable equipment at waste collection sites,”
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    Increase recovery is another kind of waste reduction.The government need to carry on some policies to reuse and monitor this.
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Hospitality Upgrade | Property Groups Leverage Maestro PMS's Sophistication at Award Wi... - 0 views

  • The same property management software (PMS) and the same central reservations and other systems let operators have one central reservations office, standardized data formats, and a consistent staff training program. Maestro works well for multi-property management companies that have independents in their portfolio.
  • Its branded portfolio is primarily select-service brands from Marriott International, Hilton and InterContinental Hotels Group. Its independent portfolio includes full-service hotels and luxury properties with the distinction of earning the Preferred Hotels designation and Condé Nast awards. 
  • We first implemented Maestro at Olympia’s independents
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  • Our decision was based on our requirement for a cloud platform that would easily interface with our integration partners,”
  • Today we have five properties on Maestro.
  • Maestro is the most flexible and responsive provider our team has worked with
  • Maestro hosts its five cloud systems and supports all our interfaces remotely.”
  • Maestro is a solid PMS platform used by many independent hotel groups
  • Independent properties rely on Maestro to communicate with a wide variety of tech partner systems that include the Silverware F&B POS, Elavon Fusebox credit card payment processing, call accounting, electronic key systems, voice mail and PBX systems, the ALICE app operations platform, Revinate CRM, IDEAS RMS, and Maestro’s ResWave direct booking engine. Maestro simplifies interface deployment thanks to its Genomi open API that supports deeper capabilities for complementary 3rd party system additions.  
  • Reliable 24/7 real-time system support is also a must for independent operators that do not have a ‘brand tech safety net.
  • ’  Maestro’s award-winning Diamond Plus Support is North American-based and always ready to help
  • The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise
  •  
    Maestro is the future of PMS in hotels! This cloud based system allows hotels with multiple properties to be fully integrated with one another. Hotel chains like Marriott International, Hilton, and InterContinental hotel groups are among of Maestro's customers. Hotels rave about Maestro flexibility, 24/7 support, and excellent customer service.
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Panama Residence Inn implements VingCard RFID locks | Hotel Management - 0 views

  • the hotel recognized the need to implement advanced security solutions in order to provide each guest with peace of mind throughout their
  • stay.
  • Hotel leadership opted to implement Elsafe Zenith safes and VingCard door locks
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  • The presence of VingCard locks and Elsafe electronic safes throughout the hotel ensures that each area is fully secure while allowing those authorized to seamlessly gain access with minimal effort.
  • With guests increasingly expecting the instant convenience of digital key functionality, Essence's mobile access-ready design further equips property leadership with the ability to provide the feature without the need for additional hardware or installation.
  • with mobile access-ready abilities so that guests and their belongings can be protected using the latest in encryption technology while future proofing operations to meet evolving guest needs.
  • With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access. 
  • With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access
  •  
    This article refers to the Residence Inn Panama City implementing VingCard RFID locks in their suites and staff only areas. This technology helps improve the hotel and makes it easier to implement future technologies like apps that can be used as the room key. With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access. This form of IT helps make this property more accessibly and up to date with technology.
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What Are The Benefits of E-accounting? - Education - 0 views

  • 1. Speed We can expect a quick result by using the software. The accounting software has in-built data and formatted screens. This is big plus for the organizations. It's obvious that manual work delivers slow results. Therefore, one looks up to E-accounting for managing the data effortlessly. 2. Precision There is less scope for errors; it however reduces the possibility of errors. The accounting software makes our task simpler. We need only one accounting system to manage the transactions. So, it provides no room to errors. The input is precise and to-the-point. 3. Information is updated automatically:- The information pertaining to accounts are recorded in the journal. The recorded items could be anything from transactions to customer accounts. Since it has in-built data, customer accounts are updated automatically. 4. Availability of Information:- The data serves the accounting purpose. It is made available to vast number of people simultaneously. This happens because the data is connected to the internet. Customers can access the web pages or web links to find information about the products or services. 5. Productivity Level:- With accounting software, better resources are used. It saves time and energy. There is an increase in the cash flow and the debt is managed effectively. Conclusion To excel in the accounting field, it is vital to take training from the right institute. The focal point is to appoint people who are familiar with internet. They should know the basic function of computers as well. If they don't fulfil such criteria, they are definitely not fit to enter into the accounting world. E-accounting training institute in Delhi, Ncr takes initiative to turn you into a successful accountant. The experienced trainers guide you to reach the zenith of accountancy.
    • zeyupu
       
      Electronic accounting system will become more and more common
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Travel Agents Increase Use of GDS to Book Hotel Rooms - 3 views

  • Advanced Search Search Products & Services    News Releases Close Send a release Member sign in Become a member For bloggers For journalists Global sites Products & Services Knowledge Center Browse News Releases Contact PR Newswire
  • he leading global provider of revenue generating solutions for hoteliers, clearly demonstrates how crucial Global Distribution System (GDS) platforms and GDS Shopping Displays are to travel agents:
  • 84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more.
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  • where 26 percent of travel agents stated that they used their GDS platform more often than in the past and 19 percent said they used the GDS Shopping Displays more often than before.
  • "Travel agents are increasing GDS hotel use, and have once again confirmed their confidence in GDS Shopping and Booking Displays,"
  • Travel agents in 25 countries across the Americas, EMEA (Europe/Middle East/Africa) and Asia/Pacific regions who subscribe to one of the four major GDS systems were asked to participate.
  • n the survey, travel agents worldwide also indicated that promotional messages are effective and often prompt bookings: 66 percent of all travel agents surveyed who were aware of promotional messages requested additional information by looking at the screen attached to the promotional message.
  • "This survey definitively shows that promotional messages are not only an excellent way to reach travel agents, but also a valuable sales catalyst,
  • s the leading provider of revenue generating solutions for hoteliers across the globe. TravelClick offers hotels world-class reservation solutions, business intelligence products and comprehensive media and marketing solutions to help hotels grow their business.
  • is one of the fastest growing marketing research firms in the United States. With offices across the country and in Europe and partnerships with many of the largest companies in the financial services, consumer package goods, automotive, healthcare, media, technology and travel and leisure industries worldwide, PMI also offers advanced advertising and brand measurement along with direct marketing expertise.
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    Request more information about PR Newswire products and services or call us at (888) 776-0942.

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  •  
    In the article, "Travel Agents Increase Use of GDS to Book Hotel Rooms," it talked about how the leading global provider of revenue is generating solutions for hotels, it shows how important GDS platforms are to travel agents. "84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more." Back in 2009, when the last study was conducted, about 26 percents of travel agents said that they used their GDS platform more often than in the past. This study also states that the annual GDS shopping displays will be over $50 million in 2011, which will increase more than a million bookings compared to 2010. There was another survey that was done and they surveyed different travel agents from across the world that were subscribed to a major GDS system. In the survey the travel agents indicated that promotional messages are effective and often prompt bookings. Out of the travel agents they surveyed, 66% said that they were aware of the "promotional messages requested addition information by looking at the screen attached to he promotional message." From this survey it showed that promotional messages are an excellent way to reach travel agents and from reaching the agent, they also reaching the customer, it's a win-win reaction.
  •  
    I enjoyed the part about brand and promotional messaging, that is always a lure for me. When I see an attractive offer, evern If I'm not interested in booking or going to the destination, I often click on it anyway just to see the offer. It is a very effective marketing tool.
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What is the Future of Point of Sale Technologies in Retail? - Vend Retail Blog - 0 views

  • As a merchant, it’s essential to stay on top of the latest trends in POS technology so you can stay steps ahead of your competition.
  • With the digital age and new technology, cash and cash registers are quickly becoming a thing of the past. Shoppers have more options than ever — from credit, debit and prepaid cards to contactless payments and making purchases via electronic apps — all of which offer a variety of advantages that cash can’t touch. Cashless payments provide speed, convenience, guaranteed payment for merchants and security and transparency for both consumers and merchants. 
  • The biggest advantage of using a cloud-based POS solution is that retailers can do everything from easily accessing their data to upgrading their software across all the stores at the same time.
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  • A critical factor for success in today’s highly competitive market environment is the proper and timely use of technology to enhance customer relationships and improve the quality of the customer experience — all while streamlining the daily activities of your retail establishment. 
  • POS systems are evolving to provide a plethora of data and analytics that can help retailers make smarter, data-driven decisions about their business. In order to personalize and enhance the customer experience, you have to know who your customer is, and that can be done through analyzing data and analytics through your POS.
  •  
    POS is becoming a part of everyday life. Most businesses whether small or large are relying on those systems to operate and keep tabs on their business. Those systems allow companies to record daily transactions with easily accessible information like tracking inventory and keeping tabs on what sells most.
  •  
    POS systems have developed to be the heart of a business. They can take from HR, to analytics, to A.I. all in one place. The main objectives of these developing are to provide more information to the owners or managers to make better decisions for their business. They can control better the labor, the displaying of products, the hours of operations and others. More and more business are benefiting from the upgrades provided by the companies that handle the POS'. Next, you will find the 5 most trending POS benefits: -Increase in mobile payments and tablets POS. -Adoptions of cloud technology. -A seamless personalized customer experience. -The impact of Artificial Intelligence. -Use of data and analytics Hector Pachon.
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Use Of Information System In Tourism & Hospitality Industry - 0 views

  • Information is the most important part of an organization as it allows them to communicate easily with customers & employees. For success in both sort & long run, organizations are focusing on collocation & use of information in appropriate manner.
  • A relational database which is designed for analysing and obtaining information for database rather than transaction processing is called a data warehouse.
  • Information technology plays an important role in tourism & hospitality industry as it helps them in maintain their records & transactions electronically (Govardus and Heijden, 2009)
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  • This report specifies role of MIS in tourism & hospitality industry and how these system can be used to achieve competitive advantage.
  • A variety of database according to their advantages & disadvantages can be used by an organization in tourism & hospitality industry (Rahimi and Haug, 2010). Organizations select their database according to their need, cost involved, amount of data to be stored and size of the company.
  • mplementation of information system helps TUI to gain competitive advantage & strengthen its core competencies. Globalization can be achieved through IT systems and customers can be targeted all over the world. Operational cost is decreased as it makes communication quicker, efficient & cheaper.
  •  
    This article goes over how MIS systems began. Then it talks about the role of MIS in the hospitality industry. It goes over everything you need to know about MIS and how to proficiently use it in the hospitality world.
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Technology and Electronics Reviews - USATODAY.com - 0 views

  • Unfortunately, only 44% of retail storefronts have chip card readers enabled on their POS systems,
  • While no system is 100% secure, most can be made much safer than they are. But not all retailers take the necessary steps
  • Consumers can try to protect themselves by looking for retailers that have enabled chip-based credit and debit card use on their POS terminals
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  • Even so, there are still lots of these thefts, in which criminals insert malicious software into a company's point-of-sale (POS) system. The malware surreptitiously records credit and debit card information when customers swipe them through payment terminals. It later sends the card information to the thieves, who sell it on the Internet underground, known as the dark web
  •  
    This article is well worth the read. It informs us as to why our credit cards keep getting hacked although our favorite retail stores seems to have secure POS systems. There is actually lots of time and money that needs to be invested in order to have a secure POS. Many of these hacks keep happening because companies wait until it's too late to upgrade to chip reader POS or a higher performance security
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Best HRIS software | Human Resource Information System in 2016 - 0 views

  •  
    A HRIS Software, also know as Human Resource Information System is the integration of information technology into human resources with the help of HR software for small and medium size of businesses, allowing electronic operations of HR activities and processes. An information system that provides means of acquiring, storing, analyzing and distributing information to forge a centralized view of the data that an HRM or HCM requires.
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E-Commerce for the Tourism and Hospitality Industry - 0 views

  •  
    E-business(electronic business), is a term used to describe businesses run on the internet, or utilizing internet technologies to improve the productivity of a business. Today major corporations are rethinking their businesses in terms of the internet and it new culture and capabilities. Companies are using the web to buy goods and services for other companies to collaborate on sales promotions and to do joint research. Exploiting the convenience, availability and worldwide reach of the internet, many companies have discovered how to use the internet successfully. To make e-commerce work well constant development and improvement of adjoining functions is necessary.The online selling is the main growth area for the internet. Hotel e-commerce is important because it accelerates internet usage worldwide, it the lowest cost booking channel, most travelers research reservation on the internet and social media and online reviews are an increasingly important decision factor.
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Exploring the promise of e-tablet restaurant menus - IJCHM-01-2013-0039 - 0 views

    • drbucky
       
      My main refute to this assertion is that some fine dining restaurants maintain very limited menus and their printed menus, sometimes very plain and direct, with no pictures or "sizzle" words, reflect the finer, more elegant style of the establishment. For that reason, some restaurants use no printed menu, at all.
  • Although there is evidence of the importance of restaurant menus and theirdevelopment from past research
    • drbucky
       
      This article compares the efficacy of printed menus to electronic (tablet) menus with no "ordering" capability. No additional published research appears to be available to compare the efficacy of emenus with ordering capabilities to traditional menu/ordering processing. This would make for interesting research, particularly across the different sectors of the industry.
  • It can be described as the map that encourages easy navigation between hunger andsatisfaction for customers
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    • drbucky
       
      I have heard the printed menu referred to as "the restaurant in print"
  • Its principle duty is to direct thepatron’s attention to those items that the operator desires to sell and is reflective of thedecisions concerning what to serve, how it should be served, and the prices to becharged for menu items.
    • drbucky
       
      While the "principle duty is to direct the patron's attention to those items that the operator desires to sell...", the printed menu, when used, must also reflect the atmosphere the operator decides to convey. For many concepts, the tablet menu would certainly enhance that element but I am not sure that this technology would do anything other than distract from the intended atmosphere.
  • Technology has provided restaurateurs with limitless opportunities to improve theirmenus.
    • drbucky
       
      One very positive facet of e-tablet menus: the ability to make changes to prices and images much more quickly than would the printed menus. However, when (not if) "glitches" occur, an establishment might be left without menus to provide the guests or printed menus with outdated information. In the end, it may be necessary to maintain up to date physical menus to have for backup at all times.
  • Put differently, e-tablet menus should be able to deliver richerinformation contexts in the service encounter than traditional paper-based menus.
    • drbucky
       
      I wonder if the use of etablets decreases the expectations that servers maintain this knowledge to provide excellent service. The dynamic between guest and server changes but I am not certain it would change for the better.
  • irst, nearly 50 percent of the sample were 50years or older. Although a relatively younger demographic may be examined later infuture research, the very fact such palpable differences prevailed with the so-calledlaggards of technology adoptions (older demographic) is significant in itself
    • drbucky
       
      Certainly, this is a very important detail. Baby Boomers and older Generation Xers involved in this study prefer this technology over traditional menus; these are generations usually not associated with embracing newer technology - while Millennials tend to embrace technology more readily.
  • the enhancement of guestexperience
    • drbucky
       
      Although I have significant concerns that this kind of technology could decrease the dynamic of the relationship between the live server and the guest, data in this study convinces me that there is a time and a place to use this technology to "enhance" the guest experience. I do not see this as a cost savings (rather, it may be more costly to use this technology) but as a revenue generator. The danger is in allowing serving staff members to get lazy and rely on the tablet rather than their own skills.
  • . However, at a fundamental level, menus play an important role inalleviating consumers’ perceived risk over the menu items they order in a restaurant.
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How has Technology Changed the Accounting Industry? - Top Accounting Degrees - 0 views

  • With word processing tools and specialized accounting software, it is fair to say that technologies have dramatically improved accuracy in the field and reduced the margin of error.
  • statistical analysis and forecast modeling much more efficiently without spending years completing core training.
  • Accountants Need IT Skills in Addition to Other Business Skills
  •  
    This article is talk about how the internet provide the best accounting programs for the industry, how the electronic accounting help the business reduce the error. Firstly, since the technology become more popular and a lot of people would like use technology to operate their business. The new software accesses the industry that make the accounting profession changed. Technology made accountant's job easier and faster. Second, accountants have tools that can reduce the error. Since the special accounting software become popular, we can see the technologies have dramatically improved the people job's accurate and reduce the error. Most company will invest the special software program that provide simplifies data entry for accounting department. Besides, it can lead the company have a better accounting reports. This especially can benefit business because the little error that can influence the whole company finance results. Therefore, if the company want use the special software program they have to training the employees and hire a professional I.T is very necessary. The data from the software program too much better than the regular data. Statistical analysis and forecast modeling more efficiently than traditional data on the paper.
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E-Marketing: Definition, Tips, and Best Practices | Cleverism - 0 views

  • E-marketing is the mix of modern communication technology and traditional principles that marketers usually apply.
  • electronic media, more known as the internet (
  • used by your company via direct emails, blogs, SMS or text messaging, web pages, videos, banners, pictures, advertisements (like pay per click, display or social media advertising)
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  • e-marketing is that its impacts are quantifiable
  • ROI or return on investment can be greater than more traditional marketing strategies.
  • according to your company’s goals, product types, business capacity, target market, and other criteria related to your decision making processes.
  • Complete Accountability.
  • New Marketing Routes
  • Cost Effective Marketing.
  • ew site visitors are search engines.
  • incorporate all key phrases into the text in a natural manner, for at least 3 to 4 times.
  • three main steps
  • Appear on top in Google search results.
  • title of your web page
  • short but descriptive file names for your pictures.
  • Make Google understand your pictures.
  • Update your website and continuously offer useful and updated content
  • Always update your website and keep it fresh by having a blog, announcing sales, special offers, and new products.
  • avoid meta keywords.
  • Increased Reach and Audience.
  • contribute to discussion groups and forums
  • Keep track of your competitors
  • Although Amazon and eBay are popular, the margins they offer you are low
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    This article really goes in depth about e-marketing and smart ways to go about when it comes to your business. It highlights the do's and don't in majority of each situation you may be faced and how to always manage your company on a daily. E-marketing is something that needs to be managed, looked through and updated on the daily to attract new and occurring customers.
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Covid pandemic accelerating the shift from cash to digital payments - 0 views

  • The Covid-19 pandemic is expected to cause a drastic decline in cash usage due to the risk of contamination.
  • “Over the past six to eight months, we’ve seen the use of cash decline even further, and that’s a trend I think that we’re going to see continue,” said Jodie Kelley, CEO of Electronic Transactions Association.
  • The unprecedented surge in the demand for contactless payment has also led to outstanding performances for major companies offering cashless methods, such as Apple, Square and PayPal.
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  • Despite the rise in demand for contactless payments, many states and cities in the U.S. have passed laws banning cashless stores.
  • Millennials are the ones leading the charge toward a cashless future.
  • Nearly a third of U.S. adults said they typically make no purchase using cash during a week, according to a study by Pew Research Center.
  • Those within the industry maintain that the future of contactless payments remains promising.
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    The article discusses the advancement of digital payments as a direct result of the pandemic. It discusses how cash use is on a steady decline as nearly a third of US adults said they typically make no purchases using cash. Lastly, it emphasizes on how Millennials are the ones leading the charge toward a cashless future and how the impact of the pandemic has led companies like Apple, Square, and Paypal to outstanding performances in the contactless segment.
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How contactless technology is defining the customer experience post-COVID-19 - 0 views

  • Contactless technologies have proven to be a game-changer for the air transport industry and beyond in recent months.
  • touchless technology remains a high investment priority between now and 2023.
  • Amazon and Disney have implemented in order to minimise the spread of viruses and reduce the interaction between passengers and staff – ranging from contactless check-in and security processes, to ‘Zero-Touch’ IFE and contactless food & beverage pre-ordering.
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  • in April Etihad became the first airline to trial new contactless self-service technologies, which can estimate a passenger’s vital signs, to allow for touchless health screenings at airport kiosks and bag drops.
  • AirAsia also quickly followed suit and in May the airline introduced several contactless procedures for essential travel including contactless kiosks, Passenger Reconciliation System (PRS), contactless payments at the airport, as well as enhanced features on its mobile app to help ensure a smooth and safe travel experience.
  • Biometrics technology also has a major part to play in creating a touchless travel experience. The implementation of the technology in the aviation industry has been well underway in the past few years, but its potential to facilitate a more contactless travel experience has accelerated the adoption even further in the wake of the COVID-19 pandemic.
  •  Southwest Airlines, for instance, launched a series of improvements across its Inflight Entertainment Portal, which allows customers to stream inflight content without having to download an app before they board.
  • Qatar Airways announced plans to offer passengers touchless technology for its Oryx One inflight entertainment system (IFE) across its A350 fleet. The Zero-Touch technology, introduced in partnership with the Thales AVANT IFE system, will enable passengers to pair their personal electronic devices (PEDs) with their seat-back IFE screen by connecting to ‘Oryxcomms’ Wi-Fi and simply scanning a QR code displayed on the screen. They can then use their PEDs to navigate and enjoy more than 4,000 options on offer through the airline’s Oryx One IFE system.
  • in Europe, Schiphol Airport launched a pilot which allows passengers to pre-order food and drinks at Schiphol’s food & beverage outlets after security control. Passengers can now scan a QR code from one of the physical banners or media screens located at and after the airport security check. The QR code will allow them to place their order, pay online and choose a time to pick up their order after going through security.
  • The MagicBands let customers do everything seamlessly – from unlocking their Disney Resort hotel room doors and entering the theme parks, to making food and merchandise purchases. Since the COVID-19 pandemic hit, Disney has brought even more contactless engagement, by using signage with QR codes throughout the park to encourage guests to use features on the park’s mobile app.
  • Disney has also highlighted that last year food and mobile order utilisation skyrocketed from 9% to 84%, and nearly 90% of all payments are now cashless. The company is also implementing contactless security screening using artificial intelligence at its theme parks and Disney Springs centre.
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    This article explains how due to Covid-19 more and more companies for developing and investing in contactless technology for customer experience.
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Restaurants in 2021: Technology and Hospitality Search for Balance | QSR magazine - 0 views

  • And the end result is going to benefit guests, which opens opportunity for restaurants
  • At the intersection of much of this conversation is technology. Roughly half of full-service, fast casual, and coffee and snack operators, said they devoted more resources to tech during COVID, including online or in-app ordering, mobile payment, and delivery management, according to the National Restaurant Association’s 2021 State of the Restaurant Industry Report.
  • Percentage of restaurant operators who say they devoted more resources to customer-facing technology since the beginning of the outbreak in March
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  • Despite tech’s position in convenient, contactless ordering, so key in today’s environment, the Association pointed out, customers miss personal service. Given the choice of ordering from a server or ordering from their phone or a tablet at the table, most want the server.
  • Up next is the server versus tablet dilemma. Given a choice, most consumers prefer table service when they’re dining in a restaurant, the Association said.
  • Only one in five said the option of ordering and paying through a tablet or smartphone at the table would influence their restaurant choice
  • For example, the burger brand is deploying a “server partner” in tandem with waitstaff. Now, with handheld technology in tow, servers can spend more time roaming dining rooms and less on side tasks, like ringing up orders and delivering food. The server inputs orders at the table as they come in.
  • Among guests who plan to dine-in in a restaurant or fast-food venue in the next few months, 64 percent said they’d choose to sit in a section with traditional table service. This preference was strongest with older diners, with nearly 69 percent of Baby Boomers and 67 percent of Gen Xers saying they’d go for the section with traditional service.
  • Tech was more of a draw with Gen Z—55 percent said they would choose to order and pay electronically from their table.
  • COVID, however, forced restaurants to start listening again
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Apple Corporate Social Responsibility (CSR) - Research-Methodology - 1 views

  • More than 1 million people work in Apple supplier facilities and as such, the company’s operations have considerable implications on the society.
  • the focus on CSR aspect of the business has increased to a considerable extent
  • In Oregon, USA, Apple partners with Bluestone Natural Farms to transform compostable materials generated onsite into rich organic material for use on the farm.
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  • The multinational technology company provided training courses to about 4 million people since 2008
  • In 2018, Apple removed five mineral suppliers from is supply chain for failing to pass or not being willing to participate in human rights audits
  • Safer Chemicals, Healthy Families awarded Apple an A+ rating for eliminating toxic chemicals in production for the 2nd time in a row in 2020.
  • The company reached equal pay to employees in 2016
  • Apple is often praised for its environmental records that include decrease of total power consumption of Apple products by 57%, introduction of Mac mini as the world’s most energy-efficient desktop computer and exceeding ENERGY STAR guidelines
  • Apple emerges as the only company that has been awarded with a Clean Energy Index of 100%, according to Greenpeace’s Clicking Clean Report.
  • The company currently powers 100% of its operations globally with 10% renewable energy
  • Apple used more than 1,2 billions of gallons of water in 2019. This include a small proportion of recycled water and temporary freshwater
  • Apple Park, a campus in Cupertino uses 75% recycled non-potable water. Apple campus in Austin, Texas, irrigates its drought-tolerant plants using a 600,000-gallon rainwater cistern.
  • Apple offers recycling programs in 99 percent of the countries it operates and the company has diverted more than 508 million pounds of electronic waste from landfills since 2008. Supplier sites committed to achieving zero waste increased by 53% in 2019. In 2016 the company introduced Liam, a line of robots that can disassemble an iPhone every 11 seconds and sort its high-quality components so they can be recycled,
  • Apple aims to contribute to transition up to 1 million acres of forest, across five southern provinces, into responsible management by 2020.
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    The articles list some of the methodologies Apple has been implementing over the last few years for its contribution to Corporate Social Responsibility.
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