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Contents contributed and discussions participated by sharene25

sharene25

The 4 Most Important Event Technology Trends for 2017 - Capterra Blog - 2 views

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    Event planning is the process of managing a project such as meeting, convention, trade-show, ceremony, etc,.This includes budgeting, establish timelines, food and beverage, developing theme, etc, which is time consuming. Thus, it is important to invest in a technology that support your day to day operations.Investing in a technology as great benefits such as it will save time when using an event management software it automatically records and tabulates data. It also keeps a track of your guests and help to eliminate human errors. A customer relationship management (CRM)platform can be use to keep notes on the guests attending the event. Overall it makes your job more fun. The article focus on the technology trend in event planning such as measuring engagement, facial recognition, viral reality and crowd screening,
sharene25

security in information technology — CNET Search - 1 views

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    The article focuses on various past decade information technologies which significantly changed the way the hotel industry controls and manages operation. Information technology security is controlling access to sensitive electronic information so only those with a legitimate need to access it is allow. There are three main objectives for information technology security these are confidentiality, integrity and availability of data.While many technologies have been utilized, some newer technologies have emerged in the literature , practice and many of them impact the hotel's security. Australia joins security crackdown on tech in the Middle East airport. Airline passengers flying from the Middle East to Australia faced an increased scrutiny and potential delay with the introduction of new electronics screening processes in three major transit airports. In addition, Instagram added two factor authentication to the photo and video sharing social network, which increase there security measures for their 600 millions users.
sharene25

Technology Used in Hospitality & Tourism | Small Business - Chron.com - 2 views

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    Technology is rapidly evolving and for many establishments the future will be a faceless front desk. Technology allow continuous communication and streamlines the guest experience from reservation to checkout. Computerized front desk technology enables the agents to perform check in duties ranging form room availability and reservation, to inventory, pricing and guest data capture. Front desk technology provides the agents with real time information to facilitate efficiency and minimize wait time.Benefits of using technology includes improve in customer service, efficient internal operations and control over financial data. Some hotels are now using smartphone room entry to check in their rooms.Today's traveler carries numerous electronic devices and reliable, wireless internet connectivity ranks at the top of the list for customers needs.
sharene25

Mobility and the Hotel Property Management System: Ending the Epidemic of Guest Experie... - 0 views

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    The article focuses on the mobility connection between staff and guests as it relates to arrival, during stay and departure. Most property management system require that the front desk agent stay at the desk which is same as point of sale. But with the evolved of technology you can deliver and receive data on any type of device at a given moment. This innovation will enable you to run your entire system using wireless tablet as the main hardware interface. The New Way to Hotel video show how innovated this system is , it somewhat allow the staff to build a better relationship with there guest on a personal level. The last"Cloud based" and Software as a Service" can use tablets and smartphone which would be the primary hardware device as shown in the "New Way to Hotel. So the implementation of new mobile platform in technology is changing the game among hoteliers because it guests expectation has been increased.
sharene25

E-Commerce for the Tourism and Hospitality Industry - 0 views

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    E-business(electronic business), is a term used to describe businesses run on the internet, or utilizing internet technologies to improve the productivity of a business. Today major corporations are rethinking their businesses in terms of the internet and it new culture and capabilities. Companies are using the web to buy goods and services for other companies to collaborate on sales promotions and to do joint research. Exploiting the convenience, availability and worldwide reach of the internet, many companies have discovered how to use the internet successfully. To make e-commerce work well constant development and improvement of adjoining functions is necessary.The online selling is the main growth area for the internet. Hotel e-commerce is important because it accelerates internet usage worldwide, it the lowest cost booking channel, most travelers research reservation on the internet and social media and online reviews are an increasingly important decision factor.
sharene25

Green megatrends for hospitality and tourism - 0 views

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    According to Erik Stuebe, Auguste 13, 2013, the hospitality and tourism are being pressured to go green in order to protect the environment. Thus, certain standard criteria were established and should be taken into consideration the type of door, ventilation, motion senor lights installation of solar panels, electric car charge spots, biomass, and renewable energies programs. Society need to be educated on the important of positively protecting the environment especially in the schools. Many resorts/ hotels are now using the reuse towel program and smoking policies. Recently, I stayed at Country Inn hotel in Miami who has enforced the towel program. In addition, Sandals International Resorts my current employer also encourage the guest to reuse their towels by placing conservation energy card in all rooms. Furthermore some establishments are recycling their use water to else where such as the irrigation system. This is a practice that I have seen a lot of the time.
sharene25

Digital Technologies Transforming the Hospitality Industry - Future of work - 6 views

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    Brands can now differentiate themselves from their competitors through the effectiveness of digital technologies such as sensors, robotics and mobile which provide a unique experience for customers. Sandals for example, uses key card sensors to door guest doors and customers are able to control the smart TV programs with an app on their phone. In addition, we uses a predictive system to monitor our rooms forecast as it relates to travel booking per month / year. The article focuses on five common trends: 1. Personalization by using predictive analytics: One example is Kayak, a travel booking site that uses the predictive analytics for their price forecast. 2. Integrating wearable technology and sensors: Hilton Worldwide and Starwood Hotels integrated Apple Watch in their business operation to enable mobile check-in, keyless room entry and special request. 3. Providing rich travel related multimedia content: Customers are able to review valuable information about their destination through various social channels such as YouTube, Instagram, Twitter, blogs and other websites. 4. Leveraging social media: Social media channels are allowing customers to share their stay experience at a resort and plus give rewards points and discount offers. Marriott Hotels for example, has a PlusPoint reward system. (https://sourceable.net/hotel-design-trends-for-millennial-guests/) 5. Artificial Intelligence: Businesses are using Anybots and Roboceptionist to replace receptionists. (http://www.otrams.com/blog/innovations/artificial-intelligence-in-hospitality-industry/).
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