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Technological Advancement and the Effect on the Ecosystem - 0 views

  • New technological goods are often burdensome to the environment.
  • consist of environmentally harmful waste produced by the technology itself, or the castoff remains of obsolete technology.
  • require resources that are difficult to acquire without harming the environment
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  • advanced batteries in hybrid cars are composed of nickel and rare-earth metals.
  • Mining these materials is a significant source of harmful emissions, including solvent vapors, sulfuric acid and coal dust.
  • Acid-laden water discharges kill all plant
  • animal life around nearby waterways
  • sickened and killed nearby rural residents.
  • rare-earths cheaply because it sacrifices environmental safety standards in the mining process.
  • improve production, such as pesticides, herbicides and chemical fertilizers, can also harm the environment.
  • damaging soil and groundwater and creating dead zones in lakes and oceans.
  • greenhouse gases and other toxic emissions from transportation technology.
  • clothes washer create microplastic-laden wastewater that winds up in the ocean,
  • compact fluorescent light bulbs contain mercury,
  • Discarded vehicles left in place for long periods eventually leak toxic fluids into the ground, where they kill plants, animals and soil microbes.
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    The article expands on the topic from this week because it discusses how there are other technology throughout the world that adds to the pollution on the planet. For example, cars contribute to the poison getting leaked into the atmosphere because when they are discarded and not used they tend to melt from the sun and then rain water washes it into the ocean and lakes where it gets consumed by animals. Also adding technology to farming has made life useful but also added to the pollution on the planet because of the toxic chemicals being used to repel insects from the plants and China has deliberately decided to ignore health standards just to mine and sell rare-earths cheaply.
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Impact Of E-Commerce On The Hospitality Industry | YOSAKI - 0 views

  • E-commerce has now become a very important and basic part of people’s lives and since it is the selling and buying of products and services via the internet it has not only impacted on the business industry but the hospitality industry as well.
  • The hospitality industry being one of the most essential industries must move together with the evolving world in order to fully satisfy consumers and this has brought an unavoidable combination of E-commerce and hospitality.
    • anonymous
       
      Society is constantly changing and a big part of that change is due to technological advancements. In order for the hospitality industry to move forward and keep up with society it must stay up to date with these changes and make constant improvements in the system.
  • E-commerce creates quick access to the hospitality industry as it markets the best services so that people don’t have to waste too much time looking for where the best hospitality services are.
    • anonymous
       
      People want to be able to access what they are looking for or what they need quick and easy.
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  • As tourists look for the best places to tour on the internet they are also provided with hospitality facilities such as accommodation (hotels), social functions, foods and cultural attractions among many others  that are displayed all over the internet.
    • anonymous
       
      The hospitality industry and tourism seem to almost work hand in hand through eCommerce as this example shows.
  • From a mobile phone or computer it is now very simple for to look up for where they can find the best services
  • The hospitality industry is majorly dependant on wildlife and natural scenes which are very easy to advertise through E-commerce
    • anonymous
       
      Being advertised through the internet gives them a better chance of having more people find them and want to use their services. People expect to find everything online.
  • Since customers can know whatever they need to know through internet, all extra costs have now been eliminated yet made everything more convenient and thus leading to a really drastic rise customer satisfaction.
    • anonymous
       
      eCommerce makes transactions faster by allowing guests to pay immediately for their services and since all information is available online they can have anything they need to know available for them right there. Thus it is understandable why customer satisfaction has increased.
  • When using the internet it is super fast and easy for a customer to get into contact with the supplier of the particular service or product that they need. Using emails and different social media app chats communication which is one of the key issues in developing the industry has greatly been simplified.
    • anonymous
       
      For customers it is very important as well to get in touch with their suppliers for any questions or concerns that they may have. When they contact them they expect to be able to do so fast and just like that they also expect a quick response from them.
  • Through the various web services, customers have been motivated to try out the most famous hotels and inns no matter how far they are and also people who were never interest in travelling are encouraged to go to destinations far away.
  • Everyone loves to have various options to pick from in order to have their needs perfectly satisfied and that is exactly what e-commerce has brought into the hospitality industry
  • All a company needs to reach out its ideal customers is create a website through which it can offers its services directly to customers, display each and every service they offer and also the necessary conditions and requirements without having to pay extremely high costs for it.
    • anonymous
       
      This reduction in cost makes more hospitality industry want to try eCommerce. Then with this extra money that was saved up, the company can invest it in something else to improve their services or to add things to their inventory.
  • Most of the companies that deal in hospitality services now allow customers to have their places of stay booked earlier, they make the payments online and have all of the details including where to find tickets, how they will be welcomed, what is required of them and so much more.
    • anonymous
       
      Now that all the information is available online it makes it easier for the guests to be informed beforehand and have some knowledge as to what to expect. eCommerce makes finding information about the services effortless.
  • Much as they work hand in hand with other industries it is now an independent industry of its own
  • Each and every company puts out their rates in the open giving customers the advantage of comparing prices before they can actually go on to spend the money.
    • anonymous
       
      This a very important thing for customers. People like being able to compare prices in order to choose the one that saves them money. They also want to be able to make the right choice in terms of what is really worth their money. But of course this means more competition within the hospitality industry.
  • Through the bookings and reservations done from the internet customers end up giving out way too much information something that has become overly dangerous as it exposes innocent customer’s information to unauthorized that end up using it for in wrong ways and for the wrong purposes.
    • anonymous
       
      Some people may also have their concerns and preoccupations about eCommerce and how safe it is. Nobody wants their personal information to end up in the internet for everyone to see and possibly steal/use.
  • E-commerce has created a world where it is extremely easy to rob, steal, kidnap and even more criminal offences such as killing among so many others.
  • The owners of such places must put strict security and warning on such attractions or else suffer with the unruly members who may use them recklessly.
  • Marketing countries with overly attractive facilities has become a threat as it has overly attracted the wrong crowd, not everyone that travels into a country come into the country with the best of intentions.
    • anonymous
       
      This is another possible side effect of advertising in the internet. Everyone nowadays has access to the internet and therefore can see all this information and as is mentioned here not everyone has good intentions and could turn something pleasant into something offensive and hateful. One just has to be very careful with these things.
  • The internet attracts all sorts of people since it puts out way too much information and the same way hackers get into other online businesses they have also managed to get into the hospitality industry and caused innocent countries to face huge problems with such people.
  • Since the customer never gets to meet personally with the owner of the service, a seller can easily provide them a service different from what they actually wanted, some do this by mistake while others do it intentionally due to lack of ethics.
    • anonymous
       
      This a very common things that does happen maybe very often depending on how well the communication between the customers and the suppliers goes. Sometimes customers end up paying for a service that wasn't exactly whet they wanted or whet they needed. This then leads to customer dissatisfaction and to poor service.
  • Service providers need to check their services to ensure that they deliver customer satisfaction
  • In conclusion, e-commerce has increased the popularity of the hospitality industry through the different ways of marketing its facilities and making them more accessible to the customers who are mostly tourists and people who enjoy lives of leisure and luxury.
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    This article talks about both the pros and cons of eCommerce in the hospitality industry. It talks about how it has changed and helped the industry but also the side effects that it may have.
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Top Luxury Eco-Friendly Sustainable Hotels and Why Travelers Love Them | By Alan Young ... - 0 views

  • This puts the travel and hospitality industry, specifically, in an exciting position to maximize influence and guest connections. It's not necessarily about B2B or B2C anymore, or even the best 'deal' on paper — it's about the creation of value, and a company's ability to demonstrate that they share values and beliefs with their target consumer.
  • This past year, it found that 84% of Canadian travelers have a desire to go green on future vacations and then two-thirds (64%) said they intend to stay in an eco-accommodation in 2018, which is an increase from both 2017 and 2016. Even further, 58% of Canadians said they would pay at least five per cent more on their travel to ensure it had a lighter environmental footprint. This allows them to feel good about the accommodation they've selected, while also engaging in locally relevant experiences.
  • With this in mind, popular destinations around the globe are looking for ways to limit the environmental footprint/impact that tourists may have on the surrounding environment, heritage sites and local populations.
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  • Each aspect of the QO has been designed to significantly reduce environmental impact, including intelligent windows, a rooftop greenhouse and so much more. From an aesthetic perspective, every element of the property has been deliberately chosen to celebrate and respect the planet's resources and every space has been designed to bring the outside in.
  • Each hotel property (located in NYC, Brooklyn, and Miami) is thoughtfully designed with reclaimed wood, natural light, hemp mattresses and live green moments.
  • With this in mind, 1 Hotels aspires to be a platform to spark conversations, between innovators and guests, that transform the industry and our lives.
  • Proximity Hotel in Greensboro, North Carolina takes sustainability seriously, with more than 70 sustainable practices in place throughout its 146-room property.
  • Their LEED platinum-rated location has 100 solar panels on the roof, an elevator that re-generates power and geothermal energy for the refrigerators — just to name a few eco-friendly features. Rooms and suites are described as loft-style with floor-to-ceiling windows, soaking tubs, in-room dining, filtered air systems and artwork from a local artist. They even include free bike rentals to inspire eco-friendly transport during guests' stay.
  • The 4,004-room Aria Resort and Casino is the largest building in the world to have a LEED gold status, while also offering the first fleet of natural-gas-powered stretch limos.
  • he Accor Hotel family recently launched its Accor's Planet 21 program, which demonstrates the group's ambitious goals for 2020, based around four strategic priorities: work with its employees, involve its customers, innovate with its partners and work with local communities. Each Accor property prides itself in the implementation of eco-certified products and design, sustainably sourced food and programs in place to combat food waste.
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    This article outlines how hotels are trying to become eco-friendly sustainable and still able to paramount guest needs. With this initiative, modern consumers are showing a definitive preference for experiential purchasing over material goods.
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HR Software for the Hospitality Sector | Advance Systems Ireland - 0 views

  • By using HR software, not only will you increase efficiency, you tend to improve your customer service as well. The benefits of a quality software for human resources management extend beyond your workforce.
  • What are the main benefits of using HR software?  It can help reduce administrative costs and improve the efficiency of your HR department. Human resources software is designed to simplify the common tasks that HR members often deal with. This includes the time-consuming tasks of handling payroll and dealing with employee scheduling.
  • The bottom line is that HR software is capable of boosting efficiency and simplifying the way you handle payroll and scheduling requests.
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  • After implementing an HR management solution, Royal Marine Hotel experienced some major changes in their daily operations. Managers were able to access reports that allowed them to better forecast their workload for upcoming schedules. They were able to reduce shift overages and cut down on wasted labour. This reduced salary bills and gave managers a way to monitor problems in scheduling and come up with solutions quickly.
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    In the hospitality industry, HRIS not only can increase efficiency but also can improve customer service. There are lots of benefits for the hotel. Using HRIS can extend beyond the workforce. Hotel place this software to solve lots of problems. It also can help reduce administrative costs and improve the efficiency of the HR department. This includes the time-consuming tasks of handling salary and dealing with employee scheduling. Employees can check their own payroll by HRIS. If employees don't satisfy their schedule they can email leader directly. This HRIS can reduce lots of procedures that you want to contact someone. Customer service is an integral part of the hospitality sector. By increasing the efficiency and morale of the workforce, people can directly improve the ability to deliver exceptional customer service.
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    This article looks at the reasons a property should entertain the idea of using HR software and why? Most managers do not understand all of the functionalities of the software and how it increases efficiency while also providing efficiencies that are not strictly payroll centered. The article also noted that manual processes slow production and efficiency, thus HR software saves time, which equals cost savings.
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Hotel Sustainability: How Can Hotels Get Started? - 0 views

  • when it comes to company culture, sustainability is really about creating “responsible business.”
  • This kind of socially-driven demand is a powerful vehicle for implementing change in order to retain customers and remain relevant.
  • one of the great challenges in committing to sustainability is about “setting long-term science-based targets” and achieving these goals in terms of reducing waste, energy expenditure and labor costs in all aspects of the business.
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  • Today, efforts are concentrated on energy and water policies
  • being “sustainable also means being smart about money”.
  • Six Senses was a pioneer in introducing the idea that luxury and sustainability could go hand in hand. It’s not only an important value in their offering, but is also a central tenet in their business model as a whole
  • Marriott’s concept of keeping employees and customers happy even indirectly predicted the emergence of a fourth bottom line concept of compassion/culture that questions the overall purpose of the company and its growing altruistic actions towards the general wellbeing of the business and its stakeholders.
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    This article gives information on the new trend of hospitality: sustainability. Being sustainable does not only save an organization financially by reducing the cost of water and energy but also can be used as a marketing tool to gain new guests via social responsibility. Sustainability has become the future of the industry.
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Using your POS system to boost productivity - 0 views

  • This article will cover a couple of ways your POS system can help boost productivity in your establishment and ultimately increase profits because, isn’t that always the goal
  • When experiencing peak traffic times in your restaurant, it is important to have the correct number of employees staffed
  • On the other hand, staff too many employees and you either end up paying people to stand around or with frustrated employees because of a decreased tip share
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  • Your POS system is a great tool for enabling confidence in choosing the exact number of employees needed for each shift. The sales data collected by your point of sale system is a great resource to discover trends for the peak times in your restaurant.
  • Employing a POS system to handle the management of inventory will help to eliminate waste, avoid shortages, and save time
  • The system will also keep real-time counts on new ingredients and supplies as they arrive at the restaurant and are used in each customer’s order.
  • restaurants to focus on productivity without having to spend too much time on the matter.
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    Restaurants are one of the most tedious and stressful businesses. Being diligent and focusing on attention to detail is very important. But with this comes being time oriented and managing every task at the upmost level. Sometimes, being a manager in the restaurant industry, you are pulled in many directions that human error is entered into many ways for money to be lost. Using POS systems assists in keeping track of any items not just ticketing systems from front of the house to the kitchen. Inventory can be kept track of with POS systems, to labor forecasting, to purchasing, etc. These functions assist taking a big part of human error out of the aspect to allow for more accurate documentation of revenue. This is also now freeing up time so the manager can focus on other items to assist in driving revenue.
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What's cool about the craft-brewery focused Arryved POS system - 1 views

  • The platform’s flexibility and diverse offerings have proven successful across a broad base of customers from craft breweries to cideries, distilleries to wineries, brewpubs to non-brewery taprooms, and beyond
  • Now that taprooms and tasting rooms are driving so much revenue for craft breweries, picking the right POS can make a big difference in both customer and employee experience.
  • The platform’s flexibility and diverse offerings have proven successful across a broad base of customers from craft breweries to cideries, distilleries to wineries, brewpubs to non-brewery taprooms, and beyond
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  • The platform’s flexibility and diverse offerings have proven successful across a broad base of customers from craft breweries to cideries, distilleries to wineries, brewpubs to non-brewery taprooms, and beyond.
  • “We went from not being able to tell who comped or what they sold, no labor, operations, or depletion data to now being able to track and analyze everything
  • The platform’s flexibility and diverse offerings have proven successful across a broad base of customers from craft breweries to cideries, distilleries to wineries, brewpubs to non-brewery taprooms, and beyond.
  • The platform’s flexibility and diverse offerings have proven successful across a broad base of customers from craft breweries to cideries, distilleries to wineries, brewpubs to non-brewery taprooms, and beyond. The foundation of the platform according to Trigg is based around a shift from “point of sale” to “point of service” – a system focused on the needs of patrons and the people serving them.
  • The Arryved Point of Service system increases service efficiency and flexibility, allows staff elevated hospitality and consumer experience in addition to the data that allows you real-time insights and in-depth analytics to make business decisions For consumers this translates to ease and flexibility in ordering, expedited service, and custom-tailored offerings and suggestions. For staff this means building relationships with guests, working seamlessly as a team, and increased ordering flexibility and accuracy.For business owners it equates to greater insight on quickly changing consumer tastes and trends, reduced waste in liquid and materials, improved labor costs, increased staff retention, ease of implementation, and flexibility to change and scale without interruption.   
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    Arryved Point of Service system used craft brewery increases service efficiency and flexibility. This allows staff to improve hospitality and consumer experience in addition to the data that allows you real-time insights and in-depth analytics to make business decisions.
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Reasons to Switch to a Point-of-Sale System - Business 2 Community - 1 views

  • As a business owner, you have a number of decisions to make to ensure the efficiency, profitability, and success of your business. Among the most important decisions to make is how you will ring up sales
  • If you are currently using a traditional cash register, making the switch to a point-of-sale, or POS, system could help you to manage your business in a more streamlined manner while taking advantage of more opportunities for increasing your bottom line.
  • POS systems are comprised of computer software and a hardware network that work together to record sales as they occur
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  • reasons to consider making the switch to a POS system
  • Identifying the Reason for Inventory Shrink
  • With a POS system, it is possible to automate a variety of functions.
  • Identifying which products have been marked down and then accurately recording those discounts can be a headache for many retailers
  • Making Markdown Management Easier
  • Maintaining Control When Away
  • Tracking Promotions More Successfully
  • Prices Remain Consistent Across Locations
  • Improved Customer Service
  • More Efficient Use of Personnel
  • Improved Employee Management
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    In this article, it basic discussed some of the key points of business switching to a point of sale system and why it would be beneficial. One reason was to prevent shrinkage. With a POS system, sales are automatically recorded during every checkout which help to maintain inventory numbers. Another key point is that POS systems are beneficial to owners who may have more than one store. This allows for business owners to have accurate pricing across all locations and it improves customer service as well. For example, if your store is out of particular product, you can sue the POS system to check which nearby locations have the product that the customer may be looking for. Lastly, POS systems have also been proven to be a great asset for making sure your business is operating effectively and efficiently. While away, POS systems allow for owners to monitor activity such s store performance and sales activity, in addition monitor the performance levels of employees to ensure everyone is staying on task and being productive. So all in all, switching to a Point-Of-Sale system is beneficial and a great move for businesses.
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    The author of this article targets entrepreneurs and explains the need to implement point-of-sale systems in businesses. The author explains that POS systems help businesses to track promotions more successfully and improve customer service, and thus, enhancing customer satisfaction. Besides, the system improves employee management.
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    Luis, I like this read. It makes some great points of how the investment of a POS is profitable for the establishment. One thing I did not realize that it is great for is to better track sales and promotions. This is an area that could really assist on driving sales with an establishment. If they analyze the data collected, the owner can know if the promotion was worth their wild OR a waste of time. Did it drive business and bring in new and repeat guests? Did it attract loyal customers? Did it help make new customers loyal? This is all information that is collected and can be very useful when using the POS. Thank you for your share.
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Benefits and Effectiveness of POS Systems for Hotels - POS Highway - 2 views

  • With the advancement of POS technology and a corresponding boom in the travel and hospitality industry, POS systems serve to streamline operations: transactions, inventory, length of stay, food and extra charges –analyzed and levied per room
  • In today’s world, quality hotels usually have an integrated smartphone compatibility in their website, thus allowing POS to adequately access and track data on reservations and ETA’s of their clients.  This helps to eliminate some of the hassles of check-in, which would involve paperwork and other unnecessary actions of reservations made through a website which was at least once-removed from the database and tracking.
  • Major benefits of an effective POS system within the hotel are:  Operational efficiency, a reduction of revenue losses, huge improvements in customer service, which translates to customer acquisition, loyalty and retention, accuracy in accounting, tracking and inventory, and in general, help in decision-making for hotel managers.
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    POS is short form for Point Of Sales system, and this is a system not only helps retail and other business but it also that helps with the hospitality industry. The article talks about how new POS technology and integration has allowed the use of the system in the hospitality industry to help guests as well as the managers running the hospital. POS systems have helped hotel industry with customer service, ease of checking in and out of the hotel, and as well as hotel loyalty programs. By integrating everything to further help the managers and guest. In my opinion, the use of this system has created more liability to the managers and staff to be accountable to get things done efficiently. Customers and managers can see how long it will take to fulfill requests by guest such as, room service of food from the restaurants, and activities like to how long it take for rooms to get cleaned. Helping to eliminate time wasting tasks that can affect your overall customer satisfaction. The article also talks about how effective POS technology can help a hotel run more smoothly, than ever before.
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    This article highlights the importance of POS systems for the hospitality industry. It discusses its place in todays world of technology. Over it explains how it benefits the business along with the customer and their experience.
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Richard Mayne: 'Green' hospitality a growing market - The Scotsman - 0 views

  • Scotland’s hotel and hospitality sector is arguably increasingly attuned to the customer and business benefits of implementing energy efficient practices. Reducing waste is just one of the sustainable tourism objectives of the Scottish Tourism Alliance that also notes ‘to be sustainable, tourism needs to be competitive and profitable as well as environmentally and socially responsible’.
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    In Scotland, the hotel industry is looking at a new way to be green in their growing market. They say in a study of 1300 US travelers, over 60 percent of them considered the environment when choosing which hotel to stay at. This is a newer development in the 21st century where guest are looking to be more eco-friendly.
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How can hotels' water conservation help the Global Goals? | Green Hotelier - 2 views

  • The International Tourism Partnership is working with its hotel group members to address water as a critical issue for the industry, and find ways to work together towards Global Goal 6: clean water and sanitation.
  • For hotels however water scarcity is increasingly common and therefore vital for them to address. As more countries, and cities, experience the effects of high population pressure and less available freshwater, the interest among policy-makers, businesses, and citizens grows. We need to become more efficient water users. We need to make some drastic changes.
  • These words are essential for hoteliers to take to heart as they consider greywater systems or ground water collection as part of the arsenal of water-saving practices they have at their fingertips. All hoteliers need to be thinking far beyond linen re-use programmes, and as guests in some countries typically use ten times or more the amount of water daily than is typical for local people, we also need to look at education and communication to customers.
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    As World Water Week has come to a close, experts have discussed a number of issues regarding water and waste. With major climate initiatives such as the agreements established in Paris, individuals and industry alike have been called to action in order to mitigate negative climate change. Water use is one of the key resources that must be preserved. Hotels are major consumers of water, from guest consumption to laundry to F&B, water use is rampant in hotels. Water scarcity would be utterly detrimental to the hospitality industry. For this reason, greywater systems and ground water collection are but a few of the water-saving methods at the disposal of the hospitality industry. This is especially important because it has been found that hotel guests in some countries use ten times as much water as the local populace.
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Staying Green: Hotels Step Up Their Sustainability Initiatives - Scientific American - 1 views

  • Those little cards may seem like token environmentalism, but they can actually result in significant water, waste and cost reductions.
  • The website Economically Sound reports that a 150-room hotel can conserve 72,000 gallons of water and 480 gallons of laundry soap every year by placing the cards in its guest rooms.
  • he Marriott chain reported saving as much as 17 percent in hot water and sewer costs at its hotels thanks to implementation of its Linen Reuse Program.
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  • the Green Hotels Association, a non-profit launched two decades ago to bring together hotels around the U.S. and elsewhere that share a commitment to the environment and sustainable use of natural resources.
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    This article discusses the negative aspects of cloud-based software.The hospitality industry found the software to be expensive and lacked the functionality that was expected from the software. What seems to be taking the place of cloud software are business software environments, which the author refers to as a eco-system of vendors. SAP Cloud platform HANA is the center of one of these eco-systems. Another eco-system that is discussed in this article is the one around salesforce.com and last but not least the Microsoft Office Environment. The author concludes his argument by saying although there is no hotel industry eco-system, cloud-based hotel software will not resurface as an eco-system.
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    This article talks about how hotels/hotel chains as well as organizations help to go green. They for instance mention the World Travel & Tourism Council (WTTC) who tries to improve the quality of tourism by promoting greener "habits". They for instance try to be proactive in regard to reducing carbon emissions - in this regard they launched the Hotel Carbon Measurements Initiative with the International Tourism Partnership (ITP) and 12 international major hotel chains including Marriott, Hilton, and Hyatt to name a few, to reduce the carbon footprints hotels produce.
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Why hotels are getting on board with sustainable development - JLL Real Views - 1 views

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    This article touches on the reasons the hospitality industry has enveloped into the trend of "sustainability". As "going green" catches on and becomes mainstream, hotels feel the pressure as a result due to the high energy and water consumption rates of the industry. Hospitality is a competitive marketplace and it has a social responsibility to the environment. Hand in hand with "going green" is the initiative of also helping those in need. Many hotels are now donating food that would otherwise go to waste and growing their own herbs with the intention of employing locals to oversee the operations.
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How your room-access bracelet might become a tracking device - 0 views

  • Since 2013, the travel industry has been replacing easy-to-lose room cards and cumbersome, old-fashioned keys with room-access wristbands.
  • These wearable room keys can be worn in the shower, pool and ocean, and won’t get lost at the bottom of your bag or dropped on the ground. Some can even be connected to your hotel account and your credit cards, so you can seamlessly make purchases during your trip. But because of the COVID-19 pandemic, the uses for these bracelets and wristbands have evolved. Some are now capable of tracking your whereabouts.
  • Room-access bracelets, which function with a radio frequency identification (RFID) chip, first made a splash in the tourism sector when Disney’s MagicBand appeared at the Florida theme parks in 2013. Taking the place of a visitor’s admittance ticket and FastPasses, MagicBands also allow parkgoers to make on-property purchases and enable keyless entry for resort guests.
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  • Wearables debuted on the open seas in 2014 when Royal Caribbean launched its Wow Bands. Three years later, Princess Cruises debuted its Ocean Medallion technology. This wireless gadget can be worn as a bracelet or discreet pendant necklace, and it enables contactless boarding, keyless stateroom entry and onboard payments for everything from drinks to purchases in shipboard shops.
  • Now, instead of just making it possible to keep an eye on your kids while they’re having fun at a watery splash zone, these devices are now capable of keeping tabs on travelers who are quarantined due to the ongoing coronavirus pandemic. As part of Kauai’s so-called “enhanced movement quarantine,” six resorts on the Hawaiian island use a mobile app paired with a wearable surveillance device to ensure guests comply with a mandatory 72-hour quarantine upon arrival. Some properties provide the bracelets for free, while others charge guests up to $100.
  • The British Virgin Islands also mandate that guests wear tracking bracelets. Arriving passengers, including residents and citizens, must take a COVID-19 test at the airport and use a contact-tracing system on their phones linked to a government-issued wristband during a four-day quarantine before being tested again. The two required tests, the mobile contact tracing app and monitoring bracelet are provided at the visitor’s expense, costing approximately $175.
  • There are also environmental concerns. Most properties don’t reuse the bracelets. Chapur, of Le Blanc, said their beachfront resort uses plastic-free vinyl wristbands, but they still generate more waste than a keycard, which can be reprogrammed.
  • With more travel providers (and entire nations) turning to wearable technology in an effort to curb the spread of COVID-19 amongst travelers, we’ll likely see new innovations in the wearable space. A single device could become your room key card, a quarantine monitor, theme park pass and mobile payment device. It could even use biotechnology to monitor your health, like the buttons deployed by the Cayman Islands to help travelers enjoy a reduced quarantine period. But hopefully, these wearable devices will become increasingly comfortable, eco-friendly and more discreet, so guests and travelers aren’t easily singled out — and aren’t deterred from using the technology in future applications.
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    This article explains how devices like Disney's MagicBand technology might become a tracking device during your vacation.
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Hospitality and the Cloud | RapidScale - 0 views

  • scalability is one of its most popular features.
  • no hardware or software to purchase upfront.
  • cloud services are acquired on an as-needed basis, or a pay-as-you-go plan that leaves the business in control of its spending.
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  • Cloud computing allows businesses like hotels, restaurants or transportation organizations to improve their guest experience
  • Guests can experience the efficiency of the cloud from the beginning of their stay to the end. For example, a guest can check into her hotel room from her mobile device before even arriving, via an online system. If she wants to book a spa appointment, she can do so online, also prior to arriving.
  • at the end of the trip, the guest can simply check out on her smartphone and be on her way. Cloud computing caters to the need for increased access, as guests now expect this type of connectivity from multiple devices, wherever they are.
  • cloud computing can reduce overall costs and resource needs, as well as enhance management system capabilities
  • cloud improves time to market of new systems and creates competitive advantages, quick! And better yet, it’s easier than ever to analyze all these things.
  • When it comes to cost, cloud is the clear choice,
  • The organization’s IT team doesn’t have to deal with patches, upgrades, performance tuning and other maintenance tasks.
  • It’s time for these organizations to look outside their establishment to improve customer service, innovation and business operations.
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    Cloud computing is ideal for the hospitality industry. There is no need for upfront hardware or software purchases. A hotel, for instance, pays for services as it needs them which gives it flexibility in expenditures. For hospitality businesses that are often seasonally operated, the cloud allows them to scale the services they need depending upon seasonal demands: Increase computing when busy, scale back when things slow down.
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    Cloud computing also improves efficiency and reduces waste.
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    I like you opinion that is scalablility. It needs inclination probably. In technology field many Cloud computings are cooperating with estimations. It needs more view points to prove that it's a strength for Cloud computing. According to Cloud computing methods, some chances based on one register matching to one password are possible. I think it's a fresh era to talk about many computers operating together to consider whether some jobs for related people could work together. Thinking about more sensitive site of cloud network. They are efficient in bank running. I think it's a relative reason to help people to know more about scalability in Cloud computing hospitality area. To make it more appearing to customers, the manager should take a purchase options on the view side that I love it. It's multi task. It's enterprising. According to passages, many opinions could be choosing from tabs due to period and seasons. I want to make sure about scalability that clients and customers are good enough for them to make more multiple options to take a preference look. It's financial economic computing assistance too maybe according to cost I think. In words, I think technology should keep scalability to let other clients and customers to put favors on it. No matter Sundays or cruise days.
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    This article discusses how cloud computing is already taken into affect in the hotel industry. They used examples such as mobile check-ins using the online system. I can vouch for this because in my current hotel we use the mobile key service and this creates a contactless check in process. On our end of the stick we process the credit card on file and check them in and email the guest a welcome letter and advising they may use the mobile key to enter their room. This has benefited customer service experience especially with COVID still being a conflict in our industry. The cloud computing caters to the need of new access as this article states.
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How to use QR Codes in Hotels as a Marketing or Guest Service tool, also after Covid-19 - 0 views

  • What are QR codes? QR codes (short for Quick Response Code) contain data used to point towards your hotel website or any other form of information you want to provide to your hotel guests.
  • QR Codes have taken the hospitality industry by storm, and can be seen used anywhere from restaurants menus to playing a role in sharing information about health and safety measures
  • Is it just a FAD, or will the use of QR codes stay after the COVID-19 crisis is over? How can hotel managers efficiently use QR as a communication tool as well as creating revenue generating opportunities including creative examples to use QR codes
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  • Providing a quick and easy method to access information, QR codes offer great opportunities for hotels to drive revenue, record guest preferences (read further here on smart tips to capture guests information and emails) as well improving guest experience by providing useful information to guests throughout the property.
  • The key in using QR codes comes down to added value.
  • QR codes in various ways including on: Cards in the rooms Announcements in elevators At the concierge desk and message boards in the lobby (inspiring guests with tips on where to dine or ideas for which activities to do)
  • Upon scanning the QR code, they will be diverted to the hotel website’s blog which contains the latest events, restaurant tips, attractions and activity recommendations, our favorite shops, etc. From here the guest can also navigate to any social media pages.
  • Being creative and thoughtful about the use and placement is important
  • be careful not to make it feel like a generic discount with no boundaries set to time or without a “real” discount that makes it worthwhile.
  • The benefits include: Cost saving and better for the environment with less paper waste More customizable and more frequent updates possible Higher degree of available information with “hover over” effects as a tool to have a clean design. Great for showing allergenic information for example, which usually gathers up quite the list to be able to fully show on a traditional menu.
  • Loyalty programs and call to action for downloading the Hotel App
  • ontactless payment is a hot ticket right now everywhere
  • In summary, it can be said that QR codes offer great ways especially for driving revenue and improving guest experiences. 
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    This article examines all of the highlights that using a QR code for your hotel of business establishment.
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Kitchen Tech: The Trends Transforming The Industry In 2021 - 0 views

  • having a digital allergen management and tracking system is going to be essential for businesses within the food and beverage sector. This will ensure that the seller can always prove that they have clearly labelled all allergens within the food they produce for direct sale.
  • With the ability to monitor customer trends and forecasts, improve data collection and check stock levels,
  • Household brands such as Samsung are integrating new technology into their kitchen appliances, so it is now essential that brands and businesses within the food and beverage sector follow suit.
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  • Utilising SmartThings technology, these fridges allow people to see what is inside their fridge, wherever they may be.
  • COVID-19 may be the pandemic that has taken over the world recently, but there are a number of other crises that will continue beyond the effects of coronavirus. Food waste and, of course, global warming are just two of them.
  • By introducing technology into kitchens, this will help contribute positively to both of these incredibly important issues, as well as reducing the UK's carbon footprint.
  • 2021 is the year to go digital and food businesses need to do more with less. Consumers are going to be even more sensitive to food hygiene standards and will choose not to dine with businesses if they feel they are not conforming to the highest levels of safety. Aiding safety and transparency, remote technologies such as in-app ordering and digitised menus should be continued to help limit the need for human contact and disease transmission. By going digital, food businesses can focus on the customer experience and let technology innovate, and take care of, many food safety procedures.
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    How technology will help kitchen in the UK.
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How Will Your Hotel Property Use Machine Learning in 2020 and Beyond? | - 2 views

  • The LightStay program at Hilton predicts energy, water, and waste usage and costs
  • Further, some hotel brands can link in-room energy to the PMS so that when a room is empty, the air conditioner automatically turns off
  • To create brand personas and algorithms, IHG assessed its top customer-facing senior managers across brands using cognitive, emotional, and personality assessments.
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  • Accor Hotels offers guests personalized upgrades based on previous guest behavior at a price that the guest has shown a demonstrated “willingness to pay” at booking and during the pre-arrival period, up to 24 hours before check-in.
  • The algorithms are used to create assessments to test candidates for hire against the personas using gamification-based tools, according to The People Space.
  • ML technology can create offers at any point during the guest pathway, including the front desk. Rather than replacing agents as some hotels fear, it helps them make better, quicker decisions about what to offer guests.
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    The machine learning for hotel properties is dynamic and constantly evolving. Beyond the common uses of Artificial Intelligence such as robotic housekeepers and facial recognition, hotels can deploy machine plearning in different areas such as systems that optimize the use of energy, water and other resources; human resource management such as the one used by IHG; and customer service.
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    This article discusses different ways that Machine Learning (ML) is affecting the Hospitality industry. Hiltons Energy Efficiency IHGs HR Screenings Accors Personalized Upgrades
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What is the digital outlook for 2021 in business travel? | PhocusWire - 0 views

  • The GDSs are finally competing with a wider group than the traditional oligopoly group that they have been complacent with for so many years.
  • I imagine that at some point in the next few years the GDSs and the airlines will finally figure out their commercial challenges and we will get NDC content in the GDS as mainstream. If they do not, a huge amount of development cost by the GDSs has been wasted. 
  • It will be interesting to see how the NDC specialists will adapt to NDC becoming mainstream in the GDS. To compete with the GDS they would need to fill some gaps quickly around hotel, car rental, and I expect they will utilize the wealth of API options. 
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  • With more and more airlines adding surcharges for booking on the GDS as well as removing lower tiers of fares, the GDS is simply becoming a more expensive environment to book in. As has been said many times, this model needs to change.
  • The OBTs will face some challenges in 2021, one being with respect to resources.
  • The OBTs might have added to their roadmaps the integration of new information sources that deal with COVID-19.
  • In some respects, the OBT workflows are ideal with regards approval processes, which are likely to be more complex in 2021 compared to a year previous. So, from that perspective the OBT’s have a strength to play on.
  • Automation is no longer a nice to have in 2021, TMCs need to find ways of working that avoid the costly touch of a human being. Fully touchless bookings are the holy grail.
  • Still missing is a system able to grab GDS bookings, NDC bookings, other direct booking sources (e.g. low cost carriers, bed banks) and offer one single place to be able to view and interact with the bookings (modify, cancel). 
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    This article focuses on GDS emerging competitors now and in the future. Online booking has become more attractive to the consumer, with no surcharges unlike the GDS system airlines use for booking.
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How smart technology is influencing the guest experience | Hotel Management - 0 views

  • Along with various other design elements, technology is continuing to evolve and change the hospitality industry for the better. Smart technology is one of the key elements that hotels implement in order to not only meet, but exceed, expectations that will ultimately boost the overall travel experience.
  • While these smart hotel technological advancements are strongly welcomed by hotel guests, they also offer benefits to the hotel owners, management and staff, as well. Today, guests like to be met with greater personalization, and hotels want to meet those needs and expectations.
  • Another key piece of technology that we expect to see more of in 2020 is interactive maps, which can be incorporated into the guestrooms or public spaces. They allow guests the ability to download an app, which will provide advanced digital concierge services accessible from virtually anywhere.
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  • In 2020, we anticipate more hotels offering this high-level technology to allow guests to easily adjust these settings. A few hotels have already implemented Amazon Echo and Alexa into their designs, making it as easy as the push of a button on a phone to turn off/on and set these devices. In fact, more advanced versions of the Echo and Alexa are being tested and gradually incorporated into hotels, which allow guests the same device-setting abilities through voice activation. 
  • Additionally, the implementation of smart technology can actually reduce costs for hotel owners. While guestrooms are not in use, hotel staff are able to adjust the temperature and lighting to energy-efficient settings to prevent wasting any energy and promote a more eco-friendly environment—something that many hotel guests really consider in today’s world.
  • Because technology will continue to advance unbelievably quickly, the hotel experience has much more to offer worldwide travelers than we’ve seen thus far. Looking to the future, hotels will more easily be able to make their spaces feel truly like a comfortable home away from home, creating a stress-free, even enjoyable, experience that guests can look forward to. 
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    In this article from Hotel Management, Lisa Haude discusses the positive advantages smart technology has in the hospitality industry. She shows how smart technology can not only improve the guest experience but can also be cost-effective as well.
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