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Council Post: New Pay Trends: How Today's Workforce Is Reshaping Payroll - 0 views

www.forbes.com/...workforce-is-reshaping-payroll Payroll Technology
shared by kakaboshi on 25 Sep 19 - No Cached
  • It’s been over 40 years since direct deposit was introduced, arguably the last major development in the payroll world. It’s amazing to think that, with the speed of technological innovation these days, you have to go so far back to find the most recent payroll innovation that had such a significant impact on both employees and employers.
  • technology has infiltrated the payroll landscape in recent years, innovating time reporting and flexibility in pay. Payroll is also being forced to adapt to a workforce comprised heavily of two types of employees: those who require immediate income, and millennials and Generation Z workers.
  • Paycards According to a 2017 FDIC national survey, 25.2% of U.S. households are “unbanked” or “underbanked.” Those who are “unbanked” do not have any traditional banking relationship (i.e., a checking or savings account), while those who are “underbanked” have a financial institution account but also obtain services from providers outside the banking system.
  • ...13 more annotations...
  • 78% of Americans who are living paycheck to paycheck and who are financially unprepared for an unexpected expense. They are often hourly employees in service-based industries, such as health care, hospitality, quick service restaurants, retail or nursing.
  • Direct deposit of earnings for unbanked and underbanked populations isn’t a viable option, which has made the rise in the use of paycards (debit cards to which an employee’s wages are transferred) an increasingly popular alternative.
  • Research by Aite Group shows the use of paycards is expected to increase through 2022. For employers, these cards, backed by Visa or MasterCard, can provide benefits such as reduced payroll processing costs and the ability to move to fully electronic payment mechanisms.
  • Artificial Intelligence For Time Management
  • Workers increasingly expect employers to be okay with them working on a personal device, rather than a work-issued system. This adds a level of complexity for companies trying to verify payroll hours. Fraud and forgetfulness can lead to inaccurate records and added overhead.
  • To combat this, many companies are implementing artificial intelligence (AI) for predictive timekeeping, rapid detection of irregularities, and even “smart” time verification based on video feeds and facial recognition. 
  • Payroll Platforms
  • Fragmented systems and data have always plagued the fintech industry, but payroll platforms are helping address these problems. They are making seamless integration a reality and combining features in a single platform. Having a fully integrated system provides a single set of data and a flow that reduces complexity, facilitates changes and ensures consistency across all system components. 
  • Daily Pay
  • A daily pay benefit lets workers track and access their earned wages prior to their next payday.
  • Provides the flexibility to transfer earned wages to paycards (or other payment platforms). • Incentivizes employees to perform accurate and efficient time reporting, as employees can see their available balance increase at the end of each shift. • Integrates with other payroll platforms, providing “plug-and-play” functionality.
  • Challenges Ahead
  • All of these new technologies will face skepticism about whether they can deliver on their promises. In some cases, these technologies will have to win over decision makers who are reluctant to change their ways.
  • kakaboshi on 25 Sep 19
     
    This is an interesting article that describes some of the new technology being implemented to improve how employees are getting paid based on the current workforce's spending habits. These include the ability to be paid by debit cards, ability to be paid daily and have the flexibility to move the money around, AI intelligence to keep track of the employees' work hours on their own devices, and integration of many payroll functions into one platform. With so much technological advancement, it seems that payroll management is one that is still behind with many companies still working with the old clock in and out method which is time consuming.
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6 New Event Technology Ideas Our Experts Are Excited About | ITA Group - 1 views

www.itagroup.com/...-our-experts-are-excited-about technology hospitality software business
shared by anonymous on 20 Jan 20 - No Cached
  • 6 New Event Technology Ideas Our Experts Are Excited About
  • 1. Capturing More Data Means a More Personal Experience
  • the true power of acting on attendee data can start to reverberate in the event industry.
  • ...15 more annotations...
  • he more data we can capture about the event attendees from the moment they heard of the event, to registration all the way through post event, the better we can create an event that meets and exceeds their needs. In turn, we can sort event data and pick out 'ideal attendees' to pinpoint what marketing tactics were most effective and how we can better attract those types of attendees to future events.”
  • radio-frequency identification (RFID) technology, which can unlock immense value to the attendee, organizer, as well as company
  • Attendees can scan their band to check into the event, reducing check-in times to mere seconds; they can use their band to indicate interest in a product or service, engage in social activations (an RFID-activated ‘virtual bartender’ is my personal favorite), purchase items or scan into sessions, to name a few things. Organizers can conserve show floor space
  • RFID bands can help to uncover incredibly meaningful data about how attendees felt about not only the conference itself, but all kinds of small aspects of the conference. These can be useful for conference follow-up, but can even be used in real-time by integrating back to Salesforce or Marketo.”
  • Reality Bites: Looking to Virtual and Augmented Reality
  • We take an already cool experience and elevate it by making an attendee feel like they are actually in a virtual environment. Pushing the boundaries even further, we take the concept and capabilities of VR and combine it with physical elements to create a completely new environmental experience in real-time—which now brings in the AR component.
  • New advances in event technology stand to transform every element of the industry from snoresville to spectacular. The result will be truly personalized, deeply interactive and intensely meaningful brand experiences for each and every attendee
  • AI will allow us to understand our participants and tailor their event experience to meet their needs and surprise and delight them with experiences that are tailored specific to them. I'm also excited to see how facial recognition will impact our experiences onsite.
  • to pinpoint what marketing tactics were most effective and how we can better attract those types of attendees to future events.”
  • radio-frequency identification (RFID)
  • RFID bands can help to uncover incredibly meaningful data about how attendees felt about not only the conference itself, but all kinds of small aspects of the conference. These can be useful for conference follow-up, but can even be used in real-time by integrating back to Salesforce or Marketo.”
  • RFID bands can help to uncover incredibly meaningful data about how attendees felt about not only the conference itself, but all kinds of small aspects of the conference.
  • This ‘real’ or ‘near time’ data, coupled with marketing automation capabilities, is pushing the envelope on how organizations are able to track ROI. At the same time, niche technology providers are becoming more mature.
  • We no longer have to jump over the hurdle of how to deliver content to our audience.
  • mpact how we manage our attendees and the interaction we have with them from event check-in to monitoring interactions at the event, but also helps with safety and security at our events.”
  • dyaniroberts on 20 Jan 20
     
    This article shared the technological advances that are being made in the event industry to create better experiences for attendees. Through the use of AI, Virtual reality, and RFID, companies are utilizing these tools to collect data at events. The information collected allows companies to improve their events, narrow down their target markets, and get a feel for what their attendees are actually interested in.
  • anonymous on 20 Jan 20
     
    Marketing and Networking capabilities and issues between companies throughout organizations.
  • anonymous on 23 Jan 20
     
    Very interesting read! I am doing my research paper on electronic bands. It is really cool to see how the industry is integrating this technology to make the guests experience more enjoyable.
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Flight Booking Process: Structure, Steps, and Key Systems | AltexSoft - 0 views

www.altexsoft.com/...tructure-steps-and-key-systems flight booking process structure steps systems Travel tech
shared by augu010 on 22 Jan 20 - No Cached
  • An airline uses a software solution called Passenger Service System (PSS) comprised of a central reservation system (CRS), airline inventory system, and departure control system (DCS).
  • It’s responsible for storing and managing all flight-related information, inventory, and ticketing.
  • contains schedules, fares, reservations and ticket records. Its goal is to support bookings through different distribution channels. It stores a database of fare tariffs, rules and booking conditions, all considering different zones, classes, and inventory buckets.
  • ...12 more annotations...
  • The GDS data from is then distributed among booking platforms and directly to travel agents who request it.
  • All the systems mentioned above are connected via APIs or an EDIFACT protocol and distributed via GDSs. So, if an Online Travel Agency (OTA) wants to access flight information, it must connect to a GDS or third-party API for fares and schedules.
  • Flight search
  • Reservation management
  • Passenger name record (PNR) is a personal code that contains a traveler’s information and itinerary.
  • Ancillary services include an ability to reserve a particular seat, additional baggage, extra legroom, or in-flight meals.
  • Being a member of a frequent-flyer or airline loyalty program, a passenger can use earned miles accumulated from each flight, or points for purchasing extra services from airlines.
  • To receive a ticket with a PNR (sometimes called a booking confirmation number), a traveler must pay the fare.
  • A payment gateway is a third-party service that not only processes all financial operations between customer and merchant, it also ensures data safety.
  • As soon as the payment was processed by the payment gateway, the airline’s CRS can generate a booking confirmation number and issue an electronic version of a ticket.
  • Based on a flight’s itinerary, airport baggage management systems like SITA’s BagManager or ARINC SmartBag generate code and issue a baggage tag with it each time luggage is checked-in through an airport agent or a self-service drop.
  • Since there are no ticket agents anymore and you don’t need to call them to reserve a paper ticket, today’s flight booking pipeline is considered to be simpler than before. But still, a single booking requires a number of different operations, all bound to one another.
  • augu010 on 22 Jan 20
     
    This article goes into detail of the processes involved in flight booking and how GDS's play a role in this process. GDS's allow for airlines to disburse their flight information to various search engines which allows the consumer to have it at their hands in a matter of minutes. Booking is now made easy and GDS's have decreased the work load of hotels and airlines alike.
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Ebusiness And Its Impact On Hospitality Industry Information Technology Essay - 0 views

www.uniassignment.com/...formation-technology-essay.php
shared by l_symonette on 23 Jan 20 - No Cached
  • It encompasses e-commerce, which relates to buying and selling, but also includes servicing customers (i.e. business to consumer) and collaborating with business partners (business to business).
  • This new virtual marketplace allows small companies competing with business giants by just having a better web presentation of their products/services
  • online customers can enjoy a wider choice of products or services, more competitive prices, and being able to buy their favourite items/services from the sellers located thousands miles away
  • ...8 more annotations...
  • E-business is having a huge impact on the hospitality industry, an impact that looks set to continue. An increasing number of people are booking and viewing restaurants and hotel rooms online, and they are working with the smartest time-saving electronic systems.
  • Smaller travelling agencies, among others, are more interested in the application of Internet to gain certain competitive edges over their larger counterparts.
  • In the past, travel agents were used for not only travel plans but they also sold transports, tours and accommodation for suppliers. Travel agents were the most common source for booking hotel rooms and any other travel components.
  • The internet emerged and the World Wide Web was invented, linking the world into one global network. The emergence of the internet had a great impact on all businesses including the hospitality industry.
  • increased choice speed greater independence more information eg services, appearance, location, virtual room tours ability to compare prices increase in direct booking, less use of intermediaries
  • It has been reported that the online booking in the hospitality industry (including hotel/motel, airlines, travel packages, etc.) is increasing at a very rapid speed recently. An online hotel room booking has been increased by six times just during last four years (from 1999 to 2002) from $1.1 billion in 1999 to $6.3 billion in 2002. As a result, its percentage as of total annual bookings is increased over 400% - from about 2% in 1999 to 9% in 2002
  • technological barriers for business and customers e.g. slow connections, inadequate hardware, slow download times, staff resistance to change, lack of staff training, requirements for web maintenance inflexibility of business structure lack of business planning e.g. cash flow forecasting, marketing strategy poor website design security for payments (perceived and real)
  • Organisational issues e.g. business planning, staff development, recruiting new staff; customer education and awareness campaign; support issues e.g. government support, support for web design, dedicated technical support
  • l_symonette on 23 Jan 20
     
    The internet has allowed the Hospitality Industry to significantly grow, by bring their products , which is now easily accessible for customers.
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Why Tabletop Tablets Can't Replace Servers | FSR magazine - 3 views

www.fsrmagazine.com/...p-tablets-cant-replace-servers tablets technology hospitality servers
shared by sherylvelazquez on 30 Jan 20 - No Cached
  • Tablets don't offer that personal touch; they do help servers truly focus on customer service
  • resulting in increased guest satisfaction, more efficient staff, and growing revenues.
  • They have a deep-seated expectation of being greeted and attended to throughout the meal. This will continue to hold true, even when a tablet is on the table.
  • ...8 more annotations...
  • Dining out is its own brand of entertainment
  • . The pageantry is part of the allure. Being greeted by a host, being shown to a table, and being waited on by a happy server—these are all expected and valued components of the dining experience that electronics can't even approximate.
  • Tablets have also been impressively effective at improving the wait staff’s take-home pay.
  • They help ensure that servers can spend more quality time with their tables, providing guests a higher level of attention and service.
  • Tabletop tablets can help servers capitalize on the “magic moments” of the dining experience.
  • Tips have increased an astounding 15 percent at restaurants using these tablets.
  • self-service tablet is enhanced security.
  • In early-adopter establishments, within 24 months of featuring these tablets at 125 locations, owners saw revenues go up.
  • sherylvelazquez on 30 Jan 20
     
    This article is about why tabletop tablets will not replace waiters. It discusses how waiters will still be needed even with the increased use of technology. It shows how a tablet can benefit not only the customer but the server and restaurant as well.
  • ...1 more comment...
  • Luis Valdivia on 30 Jan 20
     
    In this article, the author argues that although the introduction of tablets in restaurants' table tops enhances the casual dining experience for customers and staff, they cannot replace employees entirely. This is because they lack the vital human touch required in hospitality. For instance, guests expect to be greeted and attended during their meals. Thus, the author argues that the use of tablets should not replace employees, but simplify their work.
  • kaseyfl9568 on 02 Feb 20
     
    This article makes some great points about how the serving position will always be necessary and to what extent with table tops. Tabletops will be beneficial in specific environments but not all- although servers will always be needed to help in ways a tabletop cannot. Singing Happy Birthday, verifying legal drinking ages, assisting with complicated modifiers. There is a time and place for a table top, but there is also a necessity of a human.
  • allisonweets on 02 Feb 20
     
    I enjoyed reading this article as it points out how the tablet can be a tool for the wait staff and not a threat to their jobs. "Tabletop tablets can help servers capitalize on the "magic moments" of the dining experience." This quote really capitalizes on the role of the server and how having wait staff in the restaurant can allow each customer to have a personalized dining experience.
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Restaurant Customer Self-Ordering System: A Solution to Reduce Customer/Guest Waiting T... - 0 views

citeseerx.ist.psu.edu/...download
shared by bbast007 on 31 Jan 20 - No Cached
  • bbast007 on 31 Jan 20
     
    Introduction Many Fast Food Restaurants are using the Point of Sales Systems in their food and beverage establishments to take orders from their customers. These systems are being distributed rapidly at a fast pace and has become increasingly popular in the food and beverage industry to improve customer service, operational efficiency and food safety. Food and Beverage entrepneuers are also adapting to these emerging technological systems to remain competitive in their industry and to increase growth of the business. There are diverse Restaurant Management Information System components that are used in the fast food industry. They comprise of Inventory Menu Managements control Systems, Labour Scheduling and Time Management Systems, Reservations and Table Management. . This study reviews the constraints of the existing system used in the restaurants and proposes a potential System solution called Restaurant Customer Self Ordering System. Customer Self-Ordering Systems allows prospective customers to order for food electronically while in the restaurant. This system proposes to limit customers' wait time and improve customer service. However, it may have some challenges that include a high cost to implement the system, the intergration into existing systems and staff adoptability of the proposed system. It was further recommended that a solution to the implementation of the proposed Customer Self-Ordering System could be to implement a web-based system that allows customers to access food menu/beverages and order via the internet with the use of their mobile phones at any time and any where they may be. It is anticipated that this new system feature will attract a wider range of audience and potential customers.
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Best POS Systems for 2020 - 1 views

www.businessnewsdaily.com/2955-best-pos-systems.html
shared by kmert005 on 30 May 19 - No Cached
  • complete back-office solution built into the software
  • works with all major credit card processors and POS equipment.
  • iPad POS system for midsize and large restaurants.
  • ...19 more annotations...
  • it comes with back-end features like reports, built-in CRM software, a timeclock with payroll exporting, offline mode and web orders.
  • iPad POS solution for bars, restaurants, retail shops and professional service providers.
  • prefer a Windows-based POS system
  • cloud-based POS system for independent retailers as well as those with multiple locations, such as chains, franchises and buying groups
  • accounting programs, property management systems, gaming and casino systems, and liquor dispensing systems
  • an inventory database, e-commerce solutions, a built-in timeclock and 24/7 customer support.
  • s, Cake has table and guest management features such as reservation and waitlist management as well as a mobile solution, OrderPad, that helps your staff take orders and payments quickly. Cake is cloud-based and provides 24/7 support.
  • inventory, purchase orders, loyalty programs, gift cards, reports and multi-store management.
  • It has a built-in timeclock and accounting system. Its restaurant-specific features include reservations, table and delivery management tools, and a kitchen display system.
  • Features include inventory management, sales analytics, digital receipts and loyalty programs.
  • employee management, inventory, and reporting tools. It also has an app marketplace and its own API, giving you plenty of options to fully customize the software. The company offers 24/7 phone support.
  • It supports omnichannel sales and has tools for inventory management, tiered pricing, purchase ordering, analytics, and email marketing and customer loyalty programs.
  • like stadiums and theme parks.
  • quick-service and fast casual eateries
  • he company partners with software vendors, system integrators and value-added resellers in many industries, including retail, healthcare, hospitality, kiosk, gaming and manufacturing.
  • Features include appointment scheduling, employee management, inventory tracking, integrated payment processing, and gift card and loyalty programs.
  • It also has multiple customer support resources, including free 24/7 phone and email support, live chat, and community forums.
  • ERP company that offers both retail and restaurant POS software that you can use as an on-premises system or as a web-based platform that you can access from a browser on any computer, tablet, or phone.
  • Clover has its own API, so your developers can create custom integrations if needed.
  • hchiebooth on 30 May 19
     
    This article presents suggestions on POS selection for companies sized from small to large. I found this article really interesting and reiterates that the selection of the POS is going to be based on company needs/culture. Their research was extensive and conducted market research repeatedly, before suggestions were made. It also touched on the different pricing options, in addition to any special features the POS may offer.
  • alexsolano36 on 03 Feb 20
     
    This article talks about the best POS systems for 2020. What I found interesting is that the majority of these systems are cloud-based and offer integrated information services for a variety of industries, not just hospitality. A lot of the systems also are ipad based and work well with third-party POS hardware. They also have automated payment options integrated, for people who like to process payments electronically (i.e. Apple Pay). I think its important to know about these POS systems and what they can accomplish for hospitality companies.
  • kmert005 on 14 Apr 20
     
    In this article, they talk about the best pos systems to use for 2020. They list each pos system name and then summarize the benefits and give a full review. The first system they talk about is lightspeed, which Ipad pos system has solutions for retail stores, restaurants, and online businesses. It's fully mobile, so you can check inventory from anywhere in the store, show customers product images and descriptions, and ring up orders and accept payments on the sales floor or, for restaurants, tableside. The next system is Vend that has real-time reports, inventory management features, and access to various integrations that can help you run your business, save time, and boost sales. This POS software is suitable for nearly every type of retailer. Whether you run a clothing store, a sporting goods store, or a specialty service-based business such as a car wash or computer shop, Vend has the features you need. Touch Bistro is a simple and affordable POS system that focuses on the unique needs of restaurant owners, with tables, reservations, and delivery management features. It's suitable for all types of food establishments - fine dining, casual eateries, cafes, pubs, food trucks, and more. Lastly, there is eposnow has both retail and hospitality versions of the software are available, each with a robust selection of features to help you run your business. It also has more than 80 integrations, so you can add extra capabilities and connect to the business programs you already use.
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4 Ways Point of Sale Systems Can Help Eliminate Restaurant Fraud | FSR magazine - 0 views

www.fsrmagazine.com/...elp-eliminate-restaurant-fraud
shared by kmert005 on 27 Feb 20 - No Cached
  • There are so many crucial aspects to consider when establishing a strong cybersecurity plan.
  • Cybersecurity plans have many aspects that range from simple password protection all the way to complicated IT infrastructure strategies.
  • 1. Restrict Remote Access
  • ...3 more annotations...
  • 2. Upgrade to EMV
  • 3. Secure the Network
  • 4. Adhere to PCI Compliance
  • yyr997 on 27 Feb 20
     
    In modern restaurants, it is necessary to use technology to manage restaurant revenue. With issues such as network security becoming increasingly prominent, it is also necessary to establish a sgood electronic operating system.
  • kmert005 on 14 Apr 20
     
    This article goes over four ways that the point of sale systems can help elevate restaurant fraud. The first is to restrict remote access. It is only necessary to allow a limited number of known IP addresses access. Remote connectivity should only be enabled during hours of business and when updates are needed for the system. Using firewalls is highly recommended as another added layer of protection. Keep Wi-Fi and security cameras separate, if they are also connected. Next is to upgrade to EMV, which is chip technology is undoubtedly the most significant way to reduce fraud and criminality. All of the security in the world is essentially rendered useless if POS devices have not been upgraded to support EMV payments. A business also must have a secure network, which includes having firewalls because they are of the utmost importance in a proper security plan. To secure the system, firewalls must be activated, and the number of IP addresses for outbound firewalls must be limited. Lastly, the company must adhere to PCI compliance. Complying with PCI standards provides another layer of security. The Payment Card Industry (PCI) Standards call for merchants that accept, store, process, and transmit card information to do so within a safe environment.
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What is a HRIS? - Human Resource Information System (HRIS) - 0 views

www.hrpayrollsystems.net/hris technology hospitality software business Tech solution
shared by kmert005 on 25 Nov 19 - No Cached
  • Reduction of paper
  • an intersection of human resources and information technology through HR software
    • anonymous
      anonymous on 25 Nov 19
       
      A storage for master data of human resources or database of the employee information.
  • a HRIS may be viewed as a way, through software, for businesses big and small to take care of a number of activities, including those related to human resources, accounting, management, and payroll
  • ...25 more annotations...
  • reach large candidate pools
  • automation
  • Its many functions serve as a supportive background for the company by providing everything from skilled and talented labor to management training services, employee enrichment opportunities and more.
    • anonymous
      anonymous on 25 Nov 19
       
      There are many benefits to HRIS. One of the biggest benefits is that it ensures accuracy and manages information more efficiently.
  • Improved collaboration throughout organization
  • Speedy onboarding
  • greater employee engagement
  • Streamlining of open enrollment
  • Reduction of paper
  • integration with LMS and development tracking
  • Scheduling optimization
  • Reduction of errors within payroll systems
  • HRIS analytical tools give HR employees the ability to perform many pertinent calculations with speed.
    • anonymous
      anonymous on 25 Nov 19
       
      Reporting and also basic analytics are some of the functions.
  • Decrease in compliance woes
  • one of the most important of all HRIS benefits relates to the ability of the software program to improve the productivity of human resources employees
  • HR systems are highly detailed
    • anonymous
      anonymous on 25 Nov 19
       
      Also highly efficient.
  • HRIS systems can also be used to improve productivity related to financial management through payroll processing tasks and benefits administration.
  • Many HR tasks are highly regulated, and because of this, even a minor error on the part of a human resources employee could result in considerable legal issues and even financial loss for the company.
  • Improved time and attendance tracking
  • Some software programs are designed to create professional reports on metrics and analysis that can help HR professionals to spot issues at a glance.
  • solutions in training, payroll, HR, compliance, and recruiting
  • flexible designs
  • they will also include the ability to create reports and analyze information quickly and accurately
  • HRIS allows employees to exchange information with greater ease and without the need for paper through the provision of a single location for announcements, external web links, and company policies
  • companies also invest in HRIS modules that help them put the full productivity of their workforce to use
  • A company that takes the time to invest in a HRIS that fits their goals, objectives, mission, and values, is a company that is investing in its future and in its success.
  • anonymous on 25 Nov 19
     
    The article goes in depth into what HRIS is and the functions and benefits of it to a company.
  • kmert005 on 14 Apr 20
     
    This article talks about HRIS, which are human resource information systems, which is an intersection of human resources and information technology through HR software. This allows HR activities and processes to occur electronically.put it another way; an HRIS may be viewed as a way, through software, for businesses big and small to take care of several activities, including those related to human resources, accounting, management, and payroll. An HRIS allows a company to plan its HR costs more effectively, as well as to manage them and control them without needing to allocate too many resources toward them. In most situations, an HRIS will also lead to increases in efficiency when it comes to making decisions in HR. The decisions made should also increase in quality-and as a result, the productivity of both employees and managers should increase and become more productive.
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Website, GDS and OTA: the right mix in distribution channel investments - Insights - 0 views

insights.ehotelier.com/...stribution-channel-investments channel website insights distribution mix
shared by yuqiongliang on 26 Jan 20 - No Cached
  • Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
  • The Internet has made marketing more measurable and accountable with different metrics and analytics that show the contribution of marketing to the bottom line. The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
  • The CAC is the price a hotel pays to acquire a new customer, which can have a significant impact on RevPAR performance and asset value growth. The CLV is a prediction of the value a business will derive from its entire relationship with a customer.
  • ...28 more annotations...
  • CAC = Marketing Campaign Costs/Total Customers Acquired
  • CLV = Gross profit from all historic purchases for an individual customer
  • f managed skillfully, the hotel’s website could yield the lowest CAC and the highest CLV as it permits the hotel to have a direct interaction with the customer which could lead to a long-term relationship.
  • Each online distribution channel plays a different role in the hotel’s marketing program:
  • The hotel website is the most critical marketing tool because it can deliver a message that is both relevant and appealing to the target customer.
  • A responsive web design provides an optimal viewing experience by adapting the website to mobile phones, desktop computers, and tablets. A responsive design is an advantage because a wide range of devices are used to make hotel reservations.
  • This could be a significant advantage for a hotel considering that mobile bookings have increased by 42% in the last two years, accounting for 25% of total bookings made in the Americas, as reported by TravelClick.
  • hotel website that contains relevant, unique, engaging, and accurate information will be able to dominate SEO.
  • Online Travel AgentsThis channel has the highest cost for hotels given the bidding process and the commission structure in place, typically amounting to 15% to 30% of revenues generated.
  • Branded hotels typically have agreements and commission structures in place with different OTAs.
  • Most OTAs feature a pay-per-click sponsor listing through a bidding process that typically ranges from $0.25 to $2.00 per click, depending on the market.
  • Each OTA uses a slightly different algorithm to position and rank hotels in the results screen. Regardless of the OTA used, hoteliers should implement the following techniques to position their hotel with the highest possible ranking:
  • The more information we know about customers, the more we will understand how to attract them to hotel properties. Hoteliers need to understand the electronic distribution environment and develop a comprehensive pricing strategy to maximize revenue and profit. Maximizing profitability can only be possible by extracting intelligence on the day-by-day activity of these channels and analyzing the possible displacements.
  • It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
  • Measuring the distribution channelsDemand360 is a market intelligence tool from TravelClick that provides exclusive information and in-depth reports on projected future demand for a hotel’s specific competitive set.
  • GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
  • Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
  • The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
  • the hotel website reflects and emphasizes the hotel’s image and competitive edge
  • OTAs can boost occupancy in need periods and help diversify a hotel’s client base by introducing guests that otherwise might not have considered staying at that particular hotel
  • the GDS connects hotels with consortia, which are global associations of travel agents that provide hotels primarily with major sources of corporate business.
  • A vanity domain name with an independent website that reflects the hotel’s unique personality can be an advantage for a branded hotel operator to include relevant information about their particular submarket and the property.
  • The advantage of this distribution channel is marketing exposure. If a hotel is incapable of filling certain days using other channels, even higher-cost OTAs would be considered a benefit.
  • GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
  • It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
  • The GDS distribution channel remains an important part of the industry, and it can have a significant impact on the amount of commercial demand captured.
  • Data mining will help managers understand how many room nights are being booked and the typical season and day of the booking, which will in turn help them recognize how to maximize profit from these accounts and avoid displacing higher-rated demand.
  • GDS channel advertising opportunities are also available to increase the exposure of the hotel on the GDS
  • dyaniroberts on 26 Jan 20
     
    Hotels rely on the information that is accessed through different intermediary systems that give each property information on their customers, as well as insight on their comp set. OTAs play a key role in assisting properties generate revenue, they have different processes in place such as pay per clicks or commissions involved when bookings are made through their websites. Marketing plays a key role in both OTAs and a properties direct website. Websites must be user friendly, easily accessible and have the ability to function on a mobile device. Majority of bookings are made online and and increasing amount are being made through a mobile device. Ensuring that each of these platforms creates a welcoming environment for each potential guest maximizes the chances of them booking.
  • yuqiongliang on 02 Feb 20
     
    An effective marketing strategy starts with knowing your customers and your goals. it is important to understand how to attract online shoppers, increase conversion rates, and have data mining tools to understand the customer's preferences and booking patterns to be able to develop a long-lasting relationship.OTAs and GDS remain an essential part of the industry, as they provide marketing exposure to a wider range of market segments.
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Computer Aid calls for more reuse than recycling of old IT equipment | Computerworld - 1 views

www.computerworld.com/...cling-of-old-it-equipment.html
shared by yyr997 on 07 Feb 20 - No Cached
  • which supports the recycling of electronic waste, argued that reusing working computers is up to 20 times more energy efficient than recycling them.
  • reuse is “higher up the hierarchy” than recycling because recycling can demand high amounts of energy and inputs such as transport and disassembly, to recover the required product parts.
  • Computer Aid also encourages consumers to postpone replacing products until the equipment has reached the productive life. Otherwise, it recommends consumers donate working equipment for reuse.
  • ...2 more annotations...
  • The reality is that often unwanted ICTs are not actually end-of-life. Many have a productive lifespan that far exceeds typical use.”
  • “Public education about the waste hierarchy and the environmental importance of prioritising reuse over recycling would be a valuable contribution as would mandating the segregation of reusable equipment at waste collection sites,”
  • yyr997 on 07 Feb 20
     
    Increase recovery is another kind of waste reduction.The government need to carry on some policies to reuse and monitor this.
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Hospitality Upgrade | Property Groups Leverage Maestro PMS's Sophistication at Award Wi... - 0 views

www.hospitalityupgrade.com/...-Full-Service-Independents.asp upgrade maestro pms award property winning groups luxury leverage technology tech travel hospitality solution mobile hotel green software business
shared by anonymous on 15 Feb 20 - No Cached
  • The same property management software (PMS) and the same central reservations and other systems let operators have one central reservations office, standardized data formats, and a consistent staff training program. Maestro works well for multi-property management companies that have independents in their portfolio.
  • Its branded portfolio is primarily select-service brands from Marriott International, Hilton and InterContinental Hotels Group. Its independent portfolio includes full-service hotels and luxury properties with the distinction of earning the Preferred Hotels designation and Condé Nast awards. 
  • We first implemented Maestro at Olympia’s independents
  • ...9 more annotations...
  • Our decision was based on our requirement for a cloud platform that would easily interface with our integration partners,”
  • Today we have five properties on Maestro.
  • Maestro is the most flexible and responsive provider our team has worked with
  • Maestro hosts its five cloud systems and supports all our interfaces remotely.”
  • Maestro is a solid PMS platform used by many independent hotel groups
  • Independent properties rely on Maestro to communicate with a wide variety of tech partner systems that include the Silverware F&B POS, Elavon Fusebox credit card payment processing, call accounting, electronic key systems, voice mail and PBX systems, the ALICE app operations platform, Revinate CRM, IDEAS RMS, and Maestro’s ResWave direct booking engine. Maestro simplifies interface deployment thanks to its Genomi open API that supports deeper capabilities for complementary 3rd party system additions.  
  • Reliable 24/7 real-time system support is also a must for independent operators that do not have a ‘brand tech safety net.
  • ’  Maestro’s award-winning Diamond Plus Support is North American-based and always ready to help
  • The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise
  • anonymous on 15 Feb 20
     
    Maestro is the future of PMS in hotels! This cloud based system allows hotels with multiple properties to be fully integrated with one another. Hotel chains like Marriott International, Hilton, and InterContinental hotel groups are among of Maestro's customers. Hotels rave about Maestro flexibility, 24/7 support, and excellent customer service.
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Panama Residence Inn implements VingCard RFID locks | Hotel Management - 0 views

www.hotelmanagement.net/...implements-vingcard-rfid-locks rfid hotel technology software travel
shared by bhern082 on 08 Feb 20 - No Cached
  • the hotel recognized the need to implement advanced security solutions in order to provide each guest with peace of mind throughout their
  • stay.
  • Hotel leadership opted to implement Elsafe Zenith safes and VingCard door locks
  • ...5 more annotations...
  • The presence of VingCard locks and Elsafe electronic safes throughout the hotel ensures that each area is fully secure while allowing those authorized to seamlessly gain access with minimal effort.
  • With guests increasingly expecting the instant convenience of digital key functionality, Essence's mobile access-ready design further equips property leadership with the ability to provide the feature without the need for additional hardware or installation.
  • with mobile access-ready abilities so that guests and their belongings can be protected using the latest in encryption technology while future proofing operations to meet evolving guest needs.
  • With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access. 
  • With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access
  • bhern082 on 08 Feb 20
     
    This article refers to the Residence Inn Panama City implementing VingCard RFID locks in their suites and staff only areas. This technology helps improve the hotel and makes it easier to implement future technologies like apps that can be used as the room key. With Classic RFID, the property's staff-only locations can likewise benefit from the latest in encryption protocols to ensure that only those with authorization can gain access. This form of IT helps make this property more accessibly and up to date with technology.
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What Are The Benefits of E-accounting? - Education - 0 views

www.sooperarticles.com/...fits-e-accounting-1716844.html
shared by zeyupu on 05 Mar 20 - No Cached
  • 1. Speed We can expect a quick result by using the software. The accounting software has in-built data and formatted screens. This is big plus for the organizations. It's obvious that manual work delivers slow results. Therefore, one looks up to E-accounting for managing the data effortlessly. 2. Precision There is less scope for errors; it however reduces the possibility of errors. The accounting software makes our task simpler. We need only one accounting system to manage the transactions. So, it provides no room to errors. The input is precise and to-the-point. 3. Information is updated automatically:- The information pertaining to accounts are recorded in the journal. The recorded items could be anything from transactions to customer accounts. Since it has in-built data, customer accounts are updated automatically. 4. Availability of Information:- The data serves the accounting purpose. It is made available to vast number of people simultaneously. This happens because the data is connected to the internet. Customers can access the web pages or web links to find information about the products or services. 5. Productivity Level:- With accounting software, better resources are used. It saves time and energy. There is an increase in the cash flow and the debt is managed effectively. Conclusion To excel in the accounting field, it is vital to take training from the right institute. The focal point is to appoint people who are familiar with internet. They should know the basic function of computers as well. If they don't fulfil such criteria, they are definitely not fit to enter into the accounting world. E-accounting training institute in Delhi, Ncr takes initiative to turn you into a successful accountant. The experienced trainers guide you to reach the zenith of accountancy.
    • zeyupu
      zeyupu on 05 Mar 20
       
      Electronic accounting system will become more and more common
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Travel Agents Increase Use of GDS to Book Hotel Rooms - 3 views

www.prnewswire.com/...ook-hotel-rooms-135915248.html
shared by laura kaczkowski on 14 Sep 12 - No Cached
  • Advanced Search Search Products & Services    News Releases Close Send a release Member sign in Become a member For bloggers For journalists Global sites Products & Services Knowledge Center Browse News Releases Contact PR Newswire
  • he leading global provider of revenue generating solutions for hoteliers, clearly demonstrates how crucial Global Distribution System (GDS) platforms and GDS Shopping Displays are to travel agents:
  • 84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more.
  • ...8 more annotations...
  • where 26 percent of travel agents stated that they used their GDS platform more often than in the past and 19 percent said they used the GDS Shopping Displays more often than before.
  • "Travel agents are increasing GDS hotel use, and have once again confirmed their confidence in GDS Shopping and Booking Displays,"
  • Travel agents in 25 countries across the Americas, EMEA (Europe/Middle East/Africa) and Asia/Pacific regions who subscribe to one of the four major GDS systems were asked to participate.
  • n the survey, travel agents worldwide also indicated that promotional messages are effective and often prompt bookings: 66 percent of all travel agents surveyed who were aware of promotional messages requested additional information by looking at the screen attached to the promotional message.
  • "This survey definitively shows that promotional messages are not only an excellent way to reach travel agents, but also a valuable sales catalyst,
  • s the leading provider of revenue generating solutions for hoteliers across the globe. TravelClick offers hotels world-class reservation solutions, business intelligence products and comprehensive media and marketing solutions to help hotels grow their business.
  • is one of the fastest growing marketing research firms in the United States. With offices across the country and in Europe and partnerships with many of the largest companies in the financial services, consumer package goods, automotive, healthcare, media, technology and travel and leisure industries worldwide, PMI also offers advanced advertising and brand measurement along with direct marketing expertise.

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  • laura kaczkowski on 14 Sep 12
     
    In the article, "Travel Agents Increase Use of GDS to Book Hotel Rooms," it talked about how the leading global provider of revenue is generating solutions for hotels, it shows how important GDS platforms are to travel agents. "84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more." Back in 2009, when the last study was conducted, about 26 percents of travel agents said that they used their GDS platform more often than in the past. This study also states that the annual GDS shopping displays will be over $50 million in 2011, which will increase more than a million bookings compared to 2010. There was another survey that was done and they surveyed different travel agents from across the world that were subscribed to a major GDS system. In the survey the travel agents indicated that promotional messages are effective and often prompt bookings. Out of the travel agents they surveyed, 66% said that they were aware of the "promotional messages requested addition information by looking at the screen attached to he promotional message." From this survey it showed that promotional messages are an excellent way to reach travel agents and from reaching the agent, they also reaching the customer, it's a win-win reaction.
  • Michael Anthony on 14 Sep 12
     
    I enjoyed the part about brand and promotional messaging, that is always a lure for me. When I see an attractive offer, evern If I'm not interested in booking or going to the destination, I often click on it anyway just to see the offer. It is a very effective marketing tool.
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What is the Future of Point of Sale Technologies in Retail? - Vend Retail Blog - 0 views

www.vendhq.com/...point-of-sale-future 5 trends for the future of POS systems.
shared by hectorpachon on 25 Jan 20 - No Cached
  • As a merchant, it’s essential to stay on top of the latest trends in POS technology so you can stay steps ahead of your competition.
  • With the digital age and new technology, cash and cash registers are quickly becoming a thing of the past. Shoppers have more options than ever — from credit, debit and prepaid cards to contactless payments and making purchases via electronic apps — all of which offer a variety of advantages that cash can’t touch. Cashless payments provide speed, convenience, guaranteed payment for merchants and security and transparency for both consumers and merchants. 
  • The biggest advantage of using a cloud-based POS solution is that retailers can do everything from easily accessing their data to upgrading their software across all the stores at the same time.
  • ...2 more annotations...
  • A critical factor for success in today’s highly competitive market environment is the proper and timely use of technology to enhance customer relationships and improve the quality of the customer experience — all while streamlining the daily activities of your retail establishment. 
  • POS systems are evolving to provide a plethora of data and analytics that can help retailers make smarter, data-driven decisions about their business. In order to personalize and enhance the customer experience, you have to know who your customer is, and that can be done through analyzing data and analytics through your POS.
  • pmcclain on 25 Jan 20
     
    POS is becoming a part of everyday life. Most businesses whether small or large are relying on those systems to operate and keep tabs on their business. Those systems allow companies to record daily transactions with easily accessible information like tracking inventory and keeping tabs on what sells most.
  • hectorpachon on 20 Feb 20
     
    POS systems have developed to be the heart of a business. They can take from HR, to analytics, to A.I. all in one place. The main objectives of these developing are to provide more information to the owners or managers to make better decisions for their business. They can control better the labor, the displaying of products, the hours of operations and others. More and more business are benefiting from the upgrades provided by the companies that handle the POS'. Next, you will find the 5 most trending POS benefits: -Increase in mobile payments and tablets POS. -Adoptions of cloud technology. -A seamless personalized customer experience. -The impact of Artificial Intelligence. -Use of data and analytics Hector Pachon.
7More

Use Of Information System In Tourism & Hospitality Industry - 0 views

www.instantassignmenthelp.com.au/is-for-tourism-and-hospitality
shared by anonymous on 25 Apr 20 - No Cached
  • Information is the most important part of an organization as it allows them to communicate easily with customers & employees. For success in both sort & long run, organizations are focusing on collocation & use of information in appropriate manner.
  • A relational database which is designed for analysing and obtaining information for database rather than transaction processing is called a data warehouse.
  • Information technology plays an important role in tourism & hospitality industry as it helps them in maintain their records & transactions electronically (Govardus and Heijden, 2009)
  • ...3 more annotations...
  • This report specifies role of MIS in tourism & hospitality industry and how these system can be used to achieve competitive advantage.
  • A variety of database according to their advantages & disadvantages can be used by an organization in tourism & hospitality industry (Rahimi and Haug, 2010). Organizations select their database according to their need, cost involved, amount of data to be stored and size of the company.
  • mplementation of information system helps TUI to gain competitive advantage & strengthen its core competencies. Globalization can be achieved through IT systems and customers can be targeted all over the world. Operational cost is decreased as it makes communication quicker, efficient & cheaper.
  • anonymous on 25 Apr 20
     
    This article goes over how MIS systems began. Then it talks about the role of MIS in the hospitality industry. It goes over everything you need to know about MIS and how to proficiently use it in the hospitality world.
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Technology and Electronics Reviews - USATODAY.com - 0 views

www.usatoday.com/...102425582 pos card chip hack technology Hospitality software tech
shared by marvahb on 11 Jun 17 - No Cached
  • Unfortunately, only 44% of retail storefronts have chip card readers enabled on their POS systems,
  • While no system is 100% secure, most can be made much safer than they are. But not all retailers take the necessary steps
  • Consumers can try to protect themselves by looking for retailers that have enabled chip-based credit and debit card use on their POS terminals
  • ...1 more annotation...
  • Even so, there are still lots of these thefts, in which criminals insert malicious software into a company's point-of-sale (POS) system. The malware surreptitiously records credit and debit card information when customers swipe them through payment terminals. It later sends the card information to the thieves, who sell it on the Internet underground, known as the dark web
  • marvahb on 11 Jun 17
     
    This article is well worth the read. It informs us as to why our credit cards keep getting hacked although our favorite retail stores seems to have secure POS systems. There is actually lots of time and money that needs to be invested in order to have a secure POS. Many of these hacks keep happening because companies wait until it's too late to upgrade to chip reader POS or a higher performance security
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Best HRIS software | Human Resource Information System in 2016 - 0 views

www.softwaresuggest.com/hris-softwares technology hospitality hotel software
shared by iancochran on 16 Apr 17 - No Cached
  • iancochran on 16 Apr 17
     
    A HRIS Software, also know as Human Resource Information System is the integration of information technology into human resources with the help of HR software for small and medium size of businesses, allowing electronic operations of HR activities and processes. An information system that provides means of acquiring, storing, analyzing and distributing information to forge a centralized view of the data that an HRM or HCM requires.
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E-Commerce for the Tourism and Hospitality Industry - 0 views

www.linkedin.com/...urism-and-hospitality-industry
shared by sharene25 on 10 Sep 17 - No Cached
  • sharene25 on 10 Sep 17
     
    E-business(electronic business), is a term used to describe businesses run on the internet, or utilizing internet technologies to improve the productivity of a business. Today major corporations are rethinking their businesses in terms of the internet and it new culture and capabilities. Companies are using the web to buy goods and services for other companies to collaborate on sales promotions and to do joint research. Exploiting the convenience, availability and worldwide reach of the internet, many companies have discovered how to use the internet successfully. To make e-commerce work well constant development and improvement of adjoining functions is necessary.The online selling is the main growth area for the internet. Hotel e-commerce is important because it accelerates internet usage worldwide, it the lowest cost booking channel, most travelers research reservation on the internet and social media and online reviews are an increasingly important decision factor.
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