Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by augu010

Contents contributed and discussions participated by augu010

augu010

5 Best Practices to Prevent Insider Threat - 0 views

  • Insider threat continues to be a problem with approximately 50 percent of organizations experiencing at least one malicious insider incident per year, according to the 2017 U.S. State of Cybercrime Survey.
  • While intellectual property (IP) theft, IT sabotage, fraud, and espionage have continued to appear as the primary forms of malicious insider threats, new research has led us to understand the patterns related to unintentional insider threats. These threats represent a significant risk for organizations and potential attack vectors for malicious insiders and external adversaries.
  • Know and protect your critical assets Develop a formalized insider threat program Deploy solutions for monitoring employees actions and correlating information from multiple data sources Clearly document and consistently enforce policies and controls Incorporate malicious and unintentional insider threat awareness into periodic security training for all employees
  • ...18 more annotations...
  • The trust that organizations place in their workforce can leave them vulnerable to malicious insiders, who often use particular methods to hide their illicit activities.
  • Current technology allows seamless collaboration, but also allows the organization's sensitive information to be easily removed from the organization. A complete understanding of critical assets (both physical and logical) is invaluable in defending against attackers who will often target the organization's critical assets.
  • Critical assets can be both physical and logical and can include facilities, systems, technology, and people. An often-overlooked aspect of critical assets is intellectual property.
  • Insider Threat Incident Response Plan:
  • Organization-wide Participation:
  • versight of Program Compliance and Effectiveness:
  • Confidential Reporting Mechanisms and Procedures:
  • Formalized and Defined Program:
  • ommunication of Insider Threat Events:
  • Protection of Employees' Civil Liberties and Rights:
  • Policies, Procedures, and Practices that support the InTP:
  • Data Collection and Analysis Techniques and Practices:
  • Prevention, Detection, and Response Infrastructure:
  • Insider Threat Practices Related to Trusted Business Partners:
  • Insider Threat Integration with Enterprise Risk Management:
  • Organizations should ensure policies and controls provide: concise and coherent documentation, including reasoning behind the policy, where applicable consistent and regular employee training on the policies and their justification, implementation, and enforcement Organizations should be particularly clear on policies regarding acceptable use and disclosure of the organization's systems, information, and resources use of privileged or administrator accounts ownership of information created as a work product evaluation of employee performance, including requirements for promotion and financial bonuses processes and procedures for addressing employee grievances
  • wareness training for the unintentional insider threat should encourage employees to identify potential actions or ways of thinking that could lead to an unintentional event, including level of risk tolerance--someone willing to take more risks than the norm attempts at multi-tasking--individuals who multi-task may be more likely to make mistakes large amounts of personal or proprietary information shared on social media lack of attention to detail
  • Our intent was to develop a single definition for insider threat that covers malicious and non-malicious (unintentional) insider threats covers cyber and physical impacts applies to both government and industry is clear, concise, consistent with existing definitions of 'threat', and broad enough to cover all insider threats
  •  
    This article goes into detail about various safe practices that can prevent cyber threats. Policies and procedures must be created in order to protect us from cyber crimes. Governments have worked hard to protect data from being hacked.
augu010

Why You Should Take a 'Wait-and-See' Approach to New-Product Launches - 0 views

  • While most inventors would love to create something completely new, that's not always necessary. Often, it's enough -- and a brilliant marketing tactic, even -- to imitate your rivals and then add a few tweaks.
  • Pandora used imitation and a delayed launch to woo paid streaming-service users with the promise of a more personalized experience.
  • Instead of being first to the marketplace, being last may actually present more opportunities and stability.
  • ...10 more annotations...
  • Regardless of the solution they eventually offer, entrepreneurs who hang back can avoid early fatal flaws that interrupt fantastic consumer experiences.
  • Poor marketing, uber-techiness and overspending.
  • 1. Watch, look and listen.
  • 2. Use negative sentiment to your advantage.
  • Capitalize on negative press swirling around your competition by waiting to release a similar product.
  • Lyft and Uber have been entangled in a fight like this for a while.
  • 3. Differentiate yourself through great execution.
  • As you read through social media posts and dig into articles on your competition's products, figure out where things went awry. Make sure you don't stumble over the same roadblocks.
  • Apple has merely found a smoother path to streamline a service people want and already use
  • While we love a story of bold innovation, innovation doesn't always keep the lights on. Sometimes, it's far wiser to come in second or third where the spotlight is less blinding -- there, you can see where you're going.
  •  
    This article goes into being patient when it comes to launching a new or similar product. Many companies try to be a trendsetter but sometimes taking the backseat is much beneficial. Startup and trial and error runs are ultimately decreased. Reviewing the feedback of others on social media outlets can help make sure you don't stumble over the same issues.
augu010

Digital Menu Boards: Don't Buy Into the Hype - 0 views

  • It's undeniable—digital menu boards are very convenient. You can display different menu items based on the time of day or day of the week, you can alter prices or remove menu items, and you can do all of this without bringing a ladder into the process.
  • It's much easier to add detailed nutritional information for every item you serve to a digital menu board than having your standard board reprinted.
  • A digital menu board can showcase different parts of your menu in new and tantalizing ways You can easily upsell menu items by displaying attractive photos of the item, perhaps enticing your customers to make purchases they weren't planning to make through the power of suggestion.
  • ...6 more annotations...
  • Implementing a digital menu board can be an enormous expense. The more elaborate they get, the more expensive they become. You'll have to purchase the hardware, the software, and the infrastructure required to implement the signage.
  • A high-quality printed menu board is generally executed better than the best of the digital menu boards. It's crisper, clearer, and the colors are richer than their digital counterparts.
  •  Should your digital menu board go down, it’s DOWN. There’s no backup, so your customers are left staring at a blank screen.
  • Sure, your digital menu board might be cheaper in the long run, but it might be at the expense of the appearance of your food
  • While traditional printed menu boards require very little by way of maintenance, a digital menu board will need continuous maintenance.
  • Printed boards are significantly less expensive to implement, and they're much easier to install, too.
  •  
    This article share some pros and cons about utilizing a digital menu. It describes the convinces involved in using this device and also how cost for repairs and maintenance can be disheartening. All in all, digital menu's are becoming the new trend in this world but this shouldn't eliminate the need for waiters/waitresses.
augu010

Flight Booking Process: Structure, Steps, and Key Systems | AltexSoft - 0 views

  • An airline uses a software solution called Passenger Service System (PSS) comprised of a central reservation system (CRS), airline inventory system, and departure control system (DCS).
  • It’s responsible for storing and managing all flight-related information, inventory, and ticketing.
  • contains schedules, fares, reservations and ticket records. Its goal is to support bookings through different distribution channels. It stores a database of fare tariffs, rules and booking conditions, all considering different zones, classes, and inventory buckets.
  • ...12 more annotations...
  • The GDS data from is then distributed among booking platforms and directly to travel agents who request it.
  • All the systems mentioned above are connected via APIs or an EDIFACT protocol and distributed via GDSs. So, if an Online Travel Agency (OTA) wants to access flight information, it must connect to a GDS or third-party API for fares and schedules.
  • Flight search
  • Reservation management
  • Passenger name record (PNR) is a personal code that contains a traveler’s information and itinerary.
  • Ancillary services include an ability to reserve a particular seat, additional baggage, extra legroom, or in-flight meals.
  • Being a member of a frequent-flyer or airline loyalty program, a passenger can use earned miles accumulated from each flight, or points for purchasing extra services from airlines.
  • To receive a ticket with a PNR (sometimes called a booking confirmation number), a traveler must pay the fare.
  • A payment gateway is a third-party service that not only processes all financial operations between customer and merchant, it also ensures data safety.
  • As soon as the payment was processed by the payment gateway, the airline’s CRS can generate a booking confirmation number and issue an electronic version of a ticket.
  • Based on a flight’s itinerary, airport baggage management systems like SITA’s BagManager or ARINC SmartBag generate code and issue a baggage tag with it each time luggage is checked-in through an airport agent or a self-service drop.
  • Since there are no ticket agents anymore and you don’t need to call them to reserve a paper ticket, today’s flight booking pipeline is considered to be simpler than before. But still, a single booking requires a number of different operations, all bound to one another.
  •  
    This article goes into detail of the processes involved in flight booking and how GDS's play a role in this process. GDS's allow for airlines to disburse their flight information to various search engines which allows the consumer to have it at their hands in a matter of minutes. Booking is now made easy and GDS's have decreased the work load of hotels and airlines alike.
augu010

Technology in the Hospitality Industry - Have We Gone Too Far? | By Court Williams &amp... - 3 views

  •  
    The Hospitality industry have been greatly impacted over the years by the advancements made in technology. Customers have everything assessable by the click of a button or utilization of an app. Various software is being created to provide for quick and easy service but in turn takes away from the personal experiences.
augu010

ROLE IMPACT AND IMPORTANCE OF MIS - 4 views

  • The role of the MIS in an organization can be compared to the role of heart in the body. The information is the blood and MIS is the heart.
  • The system ensures that an appropriate data is collected from the various sources, processed and send further to all the needy destinations. The system is expected to fulfill the information needs of an individual, a group of individuals, the management functionaries: the managers and top management.
  • The MIS helps in strategic planning, management control, operational control and transaction processing.
  • ...11 more annotations...
  • providing the operational data for planning, scheduling and control , and helps them further in decision-making at the operation level to correct an out of control situation.
  • Disciplined information reporting system creates structure database and a knowledge base for all the people in the organization. The information is available in such a form that it can be used straight away by blending and analysis, saving the manager’s valuable time.
  • plays a vital role in the management, administration and operation of an organization.
  • marketing, finance, production and personnel becomes more efficient.
  • helps the middle management in short term planning, target setting and controlling the business functions.
  • It helps indirectly to pull the entire organization in one direction towards the corporate goals and objectives by providing the relevant information to the organization.
  • It will be observed that lot of manpower is engaged in this activity in the organization. Seventy (70) percent of the time is spent in recording, searching, processing and communicating.
  • information is doubling up every two or three years
  • a manager has to process a large voluminous data; failing which he may end up taking a strong decision that may prove to be very costly to the company.
  • today MIS is considered to be of permanent importance, sometimes regarded as the name centre of an organization
  • It has been well understood that MIS enables even small organizations to more than offset the economies of scale enjoyed by their bigger competitors and thus helps in providing a competitive edge over other organizations.
  •  
    This is a great article which breaks down the MIS and their role. The MIS is an important factor to help build a productive business. Companies should take into consideration the hiring of a MIS personnel.
1 - 8 of 8
Showing 20 items per page