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From the fore going, the computers are valuable in the management of a business when applied with information communication technology. Correctly and controlled systems are indispensable to a well-run business that wishes to maximize effectiveness and keep one step ahead of the competitions.  Therefore the impact of information and communication technology to the hospitality establishment can not be over emphasized if effectively applied will out perform others in the face of competitions.

This article talked about Hilton New York installs a new green roof system and cogeneration system. Those two IT investments are designed to reduce the hotel's overall carbon footprint. The green roof system represents a major investment by Hilton New York to benefit efforts in carbon capture, energy conversation, and reduction of Urban Heat Island effect. And the high-efficient, environmentally-friendly cogeneration system will provide in excess of 50 percent of hotel's electrical power and over 40 percent of its steam consumption for heating and hot water requirements.

This article talked about Hilton New York installs a new green roof system and cogeneration system. Those two IT investments are designed to reduce the hotel's overall carbon footprint. The green roof system represents a major investment by Hilton New York to benefit efforts in carbon capture, energy conversation, and reduction of Urban Heat Island effect. And the high-efficient, environmentally-friendly cogeneration system will provide in excess of 50 percent of hotel's electrical power and over 40 percent of its steam consumption for heating and hot water requirements.

Long term financing in hospitality is often done for a period of more than one year. Such financing will have good impacts on hospitality industry like renewing its equipments and meeting operating costs with smooth cash flow. Therefore it is a cost-effective way to help hotels during their tough times in accounting and cash problems. Like we learned in accounting and financing classes, ratio analysis is the best  method to analyze finance in a hotel, which compares the current ratio with the past in order to make feasible investments in the future. What's more, long term financing in hotel industry gives lots of investment potentials. For example, by investing new sectors in F&B as well as accommodation, the job opportunity has also been increased. Besides the investments in hotels, hospitality investment also includes in airlines, cruise lines and tourism bureaus which can also bring profits. So long term financing help hospitality industry make a successful goal with experience and cost effective strategic plan in order to attract more and more tourists as well as guests.

I didn't agree with the pricing method of examining the past and the prices. What for? Prices, consumers wants and needs along with products constantly change. It's an unpredictable market at times. So examining the history would be a waste of time, the only thing you could possibly get from this would be to see how much your costs have gone up in recent years and plain your profit margins accordingly. But you can do this with out having to manage your previous records and histroy. You could just look at any expense report and go from there

The HRIS system which refers to the human resource information system is software or an online source which tracks data, and entry information in regards to employees in the organization. Most organizations have more then 400 employees in the property it is difficult to keep track, however, the HRIS system makes the life of an HR coordinator or manager much simpler. The system gathers information where it even tracks the enrollment of new and future employees with application and resumes management. Additionally, after they have become a part of the organization it tracks down in several areas making it accessible and efficient for the human resource coordinator or manager to find information for example: attendance and PTO use, pay raises and history, disciplinary actions received as well as personal information and succession plan. This system has integration with payroll and other company financial software and company related documents such as employee handbook. This seems like a very efficient system to have for the Human resource department which makes their life at work much simpler. All the information they need is under one system instead of having a folder in the computer saved for each individual who works for the company. The HRIS system seems very efficient and effective.

This article gives a brief explanation of what exactly HRIS is.  It goes into detail of explaining what the HRIS covers or does. it explains what an effective HRIS provides to its users, explaining that it provides information on just about anything the company needs to track and analyze about employees, former employees and applicants.  I think this is good for a manager or company that doesn't use an HRIS yet to review for furthering their business as i it very helpful. 

This article talks about the importance of Human resources Information System.This system helps you with the tracking of employees in the business. It helps to better know the employees information. For example- your admission date, how many hours you worked per week, how much you got paid, if you were trained,etc... All these information help the hotel evaluate their employee to know if they are the right candidate for a promotion or a change of position in the hotel industry.

This article introduces the hospitality industry's first Mobile Management device solution. MVI, an Asia-focused hotel technology provider, partnered with IBM to develop the new enterprise class MDM solution. The MDM solution provides effective management of smart mobile devices to support interactive, live and on-demand video services in hotels. The usage of this new device was recently incorporated at the L'Hotel`elan in Hong Kong. An iPad is provided for guest use in all the hotel's rooms, and it serves as an entertainment device, offering eGuest services such as TV channels and interactive guest services including in-room dining. The MDM solution is fully integrated with hotel PMS and POS systems, which allows the device to become a part of a hotel's overall management ecosystem. This device not only provides the features of an entertainment device for guests, but it also offers hotels unique management features. A few of the features include customized workflow to streamline the installation of hotels' managed apps on mobile device, comprehensive push-based notification management, availability for all Apple mobile devices, and effective protection of guests' own data and personal information for apps that required login. I recently went on a site visit at Turnberry Isles Resort with one of my classes. While on the tour, the lady conducting the tour mentioned that with the rate technology is advancing in the near future many of the hotel procedures will be completed via Ipad (such as checking in and out of the hotel). After reading this article, it seems as if the near future has already arrived!!!

I really liked this article. Personally, I do not have a good experience dealing with people at the front desk. Many people do not want to deal with employees and would find this method a lot easier and stress free. Now you can check in and out from both your TV in your room and also the iPad device. Great article Nicole!

This article deals with the recent announcement (although in the view of many an illegal announcement) of the Obama administrations one year delay in the employer mandate until January 1, 2015. This announcement leaves still leaves in place the individual mandate. The reason for the delay was to provide time to adapt health coverage and reporting systems while employers are moving toward making health coverage affordable and accessible for their employees. However, there are many points in the ACA that will still go into effect as listed in the highlighted sections of this article. Several business groups are commenting on the delay and providing further direction such as the United Benefit Advisors. The UBA group has posted a listing on what actually has been delayed and what remains a requirement. All groups agree that the added time will give business some breathing room while companies continue to decipher the actual effects and requirements of the ACA. Either way now that the bill is passed and signed into law one thing is for certain, the smoke has cleared and none or the promises made by the administration of what the bill would do are true.

This article covers the effects e-waste has on not only the people working with these hazardous materials everyday, but what long term effects it could have on the environment. The article concentrates on the region India, and how the e-waste is currently effecting it. The limitations this kind of work is having on the people associated with this form of disposing everyday. How even children are infected with led and it is now in their bloodstreams. The article goes in deeper with predictions of contamination of animals and plants in near by areas and what could become of them. The article sums up, however, that at the the end of the day it will always come back to us and the whole world could be contaminated by these toxins. That there needs to be a solution soon to this problem or what seems to be just the begging can grow even further, and faster than we could ever want.

This article talks about effective techniques that hoteliers can use the get positive feedback from their customers. It also coaches on how to use and write effective emails that can aid a business to be more successful.

This article is about technology trends in the event industry. It talks about what event planners are doing to implement more technology in their events; it gives examples such as audience using smartphones to interact during the meeting, events, conference, etc. Now event planners use technology to collect information in real time, which helps them to adjust their event at the moment, this is a very smart strategy.

This article contains information about the expected event trends this year that will possibly increase ROI. The list of expected trends all surrounded the technological advancements that are enhancing event planning. The advancements include the increased use of smartphones to conduct business. This technological increase will also reduce company costs. It is also expected to improve company value. I agree with technology improving company value. Technology is advancing majorly throughout the world. It is also making it easier for companies and consumers to interact. Smartphones, alone, are very popular in today's economy and are a great example of technological advancement. Being that people already use their smartphones to check emails, save event dates and contact other people (whether over the phone or by video), conducting business will be somewhat simple to adapt to. Increasing company technology to reduce costs is a good move. However, the companies should keep in mind that losing one cost will only open the door for another one. When dealing with technology, there are always risks (usually malfunction risks). So, companies should keep in mind that there is a possibility that expenses will incur for the technological maintenance that will be needed to keep the technology operating.

The Great Recession has been come to end point; therefore, expected corporate and event spend will begin to rise from 9 to 20 percents in next two years. The author has scooped out 5 major trends that will rapidly increase Return on Investment (ROI) for 2013 and future. 1. Smart Events will take center stage: in 2011, 205 million people attended 1.8 million events cost more than $263 billion in direct spending in the U.S alone. But only 25 percent of organizations see its effective, in 2013 organizations will choose smart event technology to help them operate more effectively 2. Automation will help event planners reduce expenses: Strategic meeting management ( SMM) technology can help event planners adapt to new methods to identify event-related functions and reduce costs. 3. Planners will achieve greater efficiency through solution consolidation: In the future, organizers will lay out their workloads by choosing consolidated solution, saving time and freeing up event planners to focus on making event better and well organized. 4. Event  organizers will engage audiences with smartphones: New all-in one apps will help organizer to provide all the information needed for attendee about the event. 5. Meeting planners will leverage technology to gather in-dept attendee information: focusing on the need of attendee is a crucial part of event planner, to be able to get requirement of attendee in real time will help organizer to adjust their plan, strategies on the fly and increase ROI. Increasing the need for events in 2013 and future requires event planner to be able to get familiarize with new event trend and technology to minimize the cost and maximize the ROI for an organization.

This article covers a study performed on various 5-star hotels in Jakarta on the effectiveness and feasibility of IT investments. The study is performed via a questionnaire distributed to hotels in the area with associated data values for analysis. The study finds that IT investment in 5-star hotels in Jakarta is economically feasible and could provide these businesses with competitive advantage and profit.

In this article it discussed the main green technologies used for hotel chains and independent hotel owners. In a bid to reduce carbon emissions ahead of possible future legislation, many hotels are adopting strategies to comply with stringent energy guidelines. Large hotel chais are making sure they go extra miles to ensure their green credentials are noticed. Green consultants and architects are employed and eco-friendly strategy for sustainable technologies are rolled out at the entire hotel groups.  Hotel architecture transform to more new green hotel developments which more fit in  with the local landscape as well as energy reducing technology apply for the roofing and building materials. Bio fuel heating replace for diesel and recycled water being used to irrigate hotel grounds. Some hotels are using ozone instead of chlorine in the pools. Other green energy management systems has become increasingly common. Green gadgets are proving a cost effective choice and can also reduce the impact of heavy guest usage on resources.Many Chins are minimizing waste by avoiding over-paced products and asking to deliver minimal wrapping.  Further cost effective measures can be applied to guest activities. They promote local restaurants and attractions within walking distance or only a short care journey away. Bicycles are offered for guests or endorse local tour firms which save on multiple car journeys.  Eco-friendly measures and green technology as part of hotel's general philosophy are well accepted. It also helps to ensure future goodwill and increase occupancy rates. It worth adopting a green technology policy to suit a hotel budget.

Through the article, I found that more and more companies and customers concern about green technology and it has became a heated issue for hotel chains and independent hotel owners. Then why do we need green technology in hotel industry? The answers varies: the general one could be that we need a green world and we should reduce the burden of our environment; for customers, I think we should try to protect the place that provides us beautiful view and nice mood and to make it more comfortable to live in; for hoteliers, building and operating hotels means more saving on energy, more profit,and higher reputation. Even through we have different points of view, we can work on the same theme. Then the problem came in: how to build and operate a green hotel. The author of this article gave me some ideas and I am sure green technology can be everywhere. For instance, large hotel chains can employ green consultants and architect and even launch test sites where they can assess the effectiveness of their green strategy. Professional architects can customize their design to fit the local landscape. From the beginning we can have the green roofing and building materials which can benefit us a lot later. The facilities and operation system can be energy saving by focusing on every detail such as the recycled water and bio fuel heating.  Besides in room technology can be green too. Hoteliers can also try to plan some actives that are environmental friendly for their guests.  Green technology can be applied to every step of building and operating hotels.It is meaningful for hoteliers to focus on the green theme. 

Cloud-based hotel software is able to host a property management system from a remote location which therefore allows hotel staff to access data from wherever they are in the world. It is showing positive signs of increased efficiency and overall cost-effectiveness.

A general trend is that hoteliers are considering to use cloud-based systems more. Data have proved that hoteliers will invest more in cloud technology. Cloud-based hotel software can provide its users with many benefits like cost-efficiency, increased accessibility, and user-friendly dashboards. Furthermore, it makes remote/offsite information sharing and real-time offsite management possible. With a cloud-based system, staff can spend more time on guests and improving service. For security issues, cloud-based systems upgrades often and therefore reduce the risk of being hacked. Cloud-based systems are also enough flexible to meet the future needs of users. In sum, cloud-based technologies can help the hospitality businesses to deal with the changes better.

Hotels are beginning to transition to cloud-based software because they are realizing the great impact it has caused on their business. The article mentioned, "in the next two to three years hoteliers are expected to invest 7-8% on cloud technology". This percentage exhibits how hotels are going to be ran in the future. Cloud-based software has brought positive impact to a hotel business such as "increased accessibility, greater profitability, and user-friendly dashboards". All of these benefits have caused hotels to run their business smoothly bringing back satisfied guests. This software allows check ins/out to be more quick and gives easy access to areas in the hotel for employees. Another gain received by using this software is that its cost-effective. It has been disclosed that a hotel has saved "60% on software costs". Using this software has saved a hotel a lot of money that can be used to satisfied guest more. Security on data is more secured using cloud-based software because the vendors take it seriously making it harder for hackers to retrieve information. Some hotels may halt to install new technology such as cloud-based software but with all the benefits it has given to other hotels, this is going to be the future for the hospitality industry.

Property management systems (PMS) were originally only for front desk needs like booking reservations, checking guest in and out, charging accounts, and managing room assignments. The newer PMS systems have enhanced the check in and check out process, maintenance and housekeeping management, and accounts receivable management. The check in and check out process has been enhanced by the newer cloud based PMS systems by giving the front desk the ability to provide service anywhere and anytime. It is more accessible and can update room statuses in real time. As housekeeping cleans rooms the room statuses are updated through their mobile cleaning device into the PMS system. Also, the PMS system allows the front desk to communicate with the maintenance and housekeeping staff for last minute guest request and complaints. The cloud based PMS system also allows the front desk to have access to revenue management. This way the front desk can have access to accounts receivable and update it as payments come in from previous guest. This enables faster and more accurate billing for guest. As technology advances it is important for the hospitality industry to stay updated so that guest and employees needs are met. Keeping up with the technological trends allows companies to remain competitive.

This article tell us what is PMS and what benefits it can brings to the hotels operation. Automating daily operations and administrative tasks is an important part of achieving customer satisfaction as it helps provide reliable and quality service time after time. A hotel is a complex system that encompasses the activities of many departments, and every operation must be tracked

More than a "platform that enabled a hotel or group of hotels to manage front-office capabilities", modern PMS is "a critical business operations system that enables hoteliers to deliver a seamless guest experience" by integrating many other systems. PMS offers many kinds of benefits to hoteliers, including improving housekeeping services and revenue management. The deployment of PMS is also a consideration. While most PMS systems were on-premise, there do have cloud-based ones that reduces cost in an innovative way. It also helps in enhancing customer lifetime value and increase RevPAR and ADR.

Social media is an incredibly effective way to attract new business. It's cost effective and easy. Your can use apps like tiktok and instagram that are very picture/video driven to showcase your business, but also blog posts can be great to boost your SEO.

This article illustrate how robotics help the oeprations of housekeeping, front desk and F&B in hotels during the pandemic. The examples demontrate that the technology of robotics improves guest experience, health and efficiency.

Hotels are using robots more and more. They find that robots are able to to the job more effectively and efficiently. We see this in housekeeping with automated vacuums and virus-killing robots, in room service deliveries, etc

Robotics is the new future, they are transforming the Hotel Industry with all this new technology that not only will be better for the business, but for the costumers will be and extraordinary experiences. This articles talks about that the robots are not here to replace jobs, they are here to make their jobs more effective and efficient. Guest wants"personalization and information at the touch of a button "so business have to meet the demand of the customer,

Radio Frequency Identification or RFID continues to appeal to leaders in the hospitality industry as it allows for so many opportunities. RFID is a cost-effective technology. It utilizes radio waves to send signals from a chip to a receiver somewhere. Due to the COVID-19 pandemic, RFID technology usage has increased because of the consumers' desire to have contactless options. This article provides quite a few great examples of RFID technology in the industry. It mentions Disney and Coachella as they have switched to using RFID wristbands. Hotels, as mentioned in this article, can use RFID technology for a multitude of things. Some examples include: for door locks, on-site payments, controlled amenity access, inventory management, and theft prevention.

The RFID is a very interesting and powerful system. Many industries have been using such system for a long period of time. In the aviation industry, the RFID helps to track and sort checked baggage at the airport by reading several inlays at one. Airlines that use such system has a higher customer satisfaction rate.

This article discusses proximity marketing within the hospitality industry. Proximity marketing is a growing useful tool. Hotels are among those utilizing proximity marketing. As noted in the article and highlighted in yellow, proximity marketing allows the hotel to reach there guest after they check in. Following check in your phone can be used as increased access to the hotel. Proximity marketing is an enhancement which leads to increased innovation. Per the article proximity marketing is one of the most effective advertising tools to become available for hotels. Through proximity marketing messages are transferred to the guest cell phone. The cell phone access has the ability to lead to increased revenue. The hotel and guest can interact in new ways. This form of marketing caters to guest engagement, provides a new method of communication and allows for guests to receive information. Proximity Marketing is an innovative tool that I believe will continue and grow as the years continue.

Mobile proximity marketing in my opinion will continue more vigorously in the future . This is a captive audience for the hotel to connect with its guests to upsell , inform , drive business to the brand and its affiliates as well as a great tool for guest retention . Undoubtedly , the cell phone has replaced Ipads and computers in the movement for vacation guests for example . A guest would usually not take their laptops to the pool area but will more often than not , take their cell phone. A popup Ad while walking by the boutique or an outlet can stir emotions to visit or purchase that was never planned.

This article discusses how, using proximity marketing and hotels can deliver relevant content to guests' mobile devices at moments of maximum influence, in a contextually relevant environment. With proximity marketing, hotels can advertise to a captive audience without leaving their property or hotel rooms. Messages can be tailored according to the hotel or advertising partner's needs in real-time.

This was about the risks in the hospitality and tourism industry when it comes to big data and analytics. Big data is so important in the hospitality industry because it's how companies know who to cater to and with what and how. In addition to the importance of big data, there are risks that come with it. A few risks are data leaks, hackers, etc. Companies invest money in their systems so these things are avoided.

The Hutton Hotel that is a comparatively new and boutique style implemented new e-mail marketing in order to increase the clientele's awareness about their properties. The hotel developed this new e-mail marketing with the help of Spectrio that is an all-inclusive audio/video/digital marketing company. By using an existed short promotional film video of the hotel, Spectrio and the hotel created new video about hotel properties such as an event space to show the hotel and attract clientele without visiting in advance. This new e-mail campaign not only includes new video content but also still contain photos combined with music and narration and links to the Hutton Hotel's website like previous version of E-mail campaign. This new campaign increased the effectiveness of hotel's e-mail effort as well as enabled the hotel to raise the clientele's awareness .

By creating a video to showcase the hotel's major feature by the use of simple video they were able to create engagement with potential meeting planners that previously weren't aware that such a space existed. The video was not a significant cost since it was footage that already had been used for other purposes. But by using this footage for a new purpose has created a wider audience they previously had not been able to reach. This targeted strategy to meeting planners is much more effective than simply sending out traditional marketing materials. It reached the people the hotel was seeking to target to increase the awareness of the space, to create more potential business. The hotel also plans to send out a targeted email to corporate guests in the hopes of the same success rate.