Group items matching

in title, tags, annotations or url

Hybrid events feature a mix of live and virtual components. In this model, a number of people may be present at a physical location, while the audience at large attends the event remotely. Hybrid events have several advantages: they may attract sponsors who would not have otherwise been drawn to a live event, and if needed, they can be easily modified and turned into virtual events.

Professional events have several key functions: bring brand awareness and revenue for the organiser, sharing up-to-date information, and networking.

With the current technology, anything from scientific sessions to workshops and exhibitions can be delivered virtually.

Do not overlook the social aspect of meetings. Remember that virtual meetings should fulfil two critical functions: circulating information and providing a space for professionals to network.

Event management software assimilates multiple event planning tasks in one single place. A major plus, in this case, is the time and money that it saves up for the event planners.

Why Event Management Software? 10 Reasons to Get Started

Why Event Management Software? 10 Reasons to Get Started

event website

payments online.

Event Registration and ticketing– Creation of your event website and event app– Event promotion– Event Networking– Attendee Management– Feedback– Event analytics to track it all

networking platform

Another benefit of digital check-ins is that it helps in ensuring event security.

Every event planner wants his/her event to stand out, to make an impression.

Easy answer: customization.

very element of your event is customizable. You can design your event website and event app and tailor it as per your brand requirements.

Event management software can hand down provide you the value addition of a number of vendors at almost half the cost

event management software was created to make planning speedier and more efficient.

planning in terms of event website, networking platform, event analytics,

Attendees can register on your event website, move on to choose the type of ticket they wish to purchase and pay using the payment portal hosted on your own domain.

A QR code is basically a two-dimensional barcode that can be scanned

Event management software is the collective term for a wide range of software products used in the management of professional and academic conferences, trade exhibitions, conventions, and meetings.”

Making the most of these event analytics can really help you maximize your overall event ROI.

Event promotion is one of the most important aspects of event planning.

event networking platform feature of the software

Event networking platform is a great way to help attendees fulfill their agenda of networking as well as drive engagement throughout the event.

Some event management software work on subscription models. This is a great option for event planners who conduct a lot of events within a year. You can create and manage multiple events from a single platform.

Things like building websites, increasing event registrations, and email promotion are all made possible thanks to event technology.

While some event tools require manual data entry, others might automatically capture information for you. Some tools might perform competing tasks while other might actually work better together.

consider your business goals

Venue sourcing tools are any event technology program that allows event planners to search, browse, and filter through venue options

There are many tools for finding event venues and spaces but here are some options to consider:

EventUP allows organizers to directly message venue owners. They have a wide selection ranging from corporate event venues to private dinner party spaces.

Your event website is an important digital portal for prospects and attendees to get acquainted with your upcoming affair. Important details, registration and ticketing options, and additional marketing materials are all located here. These tools help you create this important piece of your event puzzle.

Tools for event registration offer users different ways to increase and facilitate attendee conversions. Some event registration tools specialize specifically in event registration but can integrate with other event technologies.

Event agenda tools help attendees learn about, select, customize and navigate their activities during your event.

If you want to drive people to your event, you will need a strong event promotion strategy. It also helps to have the help of event technology that was built just for this purpose.

email list segmentation and social media leveraging that turns attendees into brand ambassadors.

Getting feedback from event stakeholders is made possible with the help of live event surveys and polls.

Software integrations are what ultimately create a seamless workflow for your event planning process. There are three main types: open API integrations, native integrations, and third-party integrations.

s the competition within the event technology industry has grown, so too has the importance of providing easy to use tools for event marketers.

event ROI (51% according to the 2018 Event Marketing Benchmarks and Trends Report). This means that working towards event ROI clarity is a high priority task for many planners.

In addition to increasing labor productivity by 40%, organizers will be able to use artificial intelligence to efficiently allocate and spend their time.

Choose wisely.

Consider market trends

Sort through the noise.

most organizations still don't have any standardized processes or solutions to manage small meetings, the way they do for large events or transient business travel."

many of our clients spent up to 70% of their meetings and events budget on small meetings

aking the search and booking process simple and efficient for meeting organizers

The standard version of the platform, which is ideal for one-off meetings, is free for any meeting organizer to use and allows planners to easily search, compare and instantly book meetings.

Preferred venues and partners can be highlighted within the tool and made to appear at the top of the search results.

a customizable option for large companies looking to automate their meeting booking processes

guests can pay instantly and never have to wait for the waitstaff to bring them a check or to process the payment

Digital menus offer the opportunity to capture survey responses on customer satisfaction.

faithful employees will not be happy about the addition of these digital kiosks. Essentially it is replacing a lot of their duties as a waitor or waitress. 

this means an increased expense of purchasing

l need a team to keep them updated with the most current menu and promotions

As time goes on, jsut lik with a cell phone, the battery is not going to last as long which will cause problems for the guest's experience.

designers must become leaders in finding creative, hygiene-driven solutions with attractive, budget-conscious, non-porous, non-transmitting and sustainable materials for future crises

the guest could experience a physical cleansing with UV-C light (400–470 nanometers (nm), an antimicrobial against numerous bacteria) as well as a metaphoric one, an abstracted feeling of rebirth and joy due to the use of art, music, lighting, and planting.

The UV-C light fixtures that can be programmed to activate when a guestroom, elevator, cab or corridor is unoccupied may soon become standard design practice

As hotel operators navigate the new normal, expect to see innovations in hotel welcome packages. Especially with limited staff, hotels will need to rely on visual cues that indicate and reassure cleanliness.

A brightly-colored seal on the room’s exterior door or towels wrapped in clear wrap to show items have been cleaned and hygienically packaged

next phase of guestroom should integrate separately-zoned HVAC supply and return HVAC systems, which have the ability to immediately evacuate air from infected rooms. To make the guestroom bathrooms ideal for privacy and infection control, restroom exhaust systems should be inspected and made to filter out air continuously.

Guestrooms worldwide are shrinking because space is expensive, which presents a challenge to designers looking to optimize already small spaces in line with social distancing guidelines.

Technological improvements to touchless entry doors, smart HVAC systems, and room lighting will occur, as information will now be imparted to the guest via phone or touchless television system. Smart spaces are not a new trend. In fact, a MarketsandMarkets™ report reveals the global smart home market size is expected to grow from $78.3 billion in 2020 to $135.3 billion by 2025. As more and more consumers rely on smart devices and sensors like Alexa and Google Nest, hotel businesses will need to adapt the same contactless technology solutions to their guestrooms and common spaces.

Elevated experiences to increase joy might include innovations in higher-end materiality, comfort, spa-quality guest baths, interactive workout systems, in-room workout equipment, and elaborate mood lighting systems. In the manner of the guest experience, the hotel needs to remain a peaceful, calm, and safe alternative to the more urgent, chaotic world outside.

Unfortunately, the first generation of beacons had a number of practical integration problems.

Imagine tourists receiving notifications about the nearest landmarks as they travel around London or shoppers seeing a list of a shop’s best offers as they walk past the store. These are the kind of opportunities beacons make possible and there’s a lot of reason to be excited about this technology.

sports brand uses more than 40 beacons across a 41,150 square-feet space in the famous Nanjing East Road shopping district to create a seamless shopping experience. The beacons allow customers to pay for goods using Instant Checkout spaces and collect reserved items from lockers at multiple locations.

In a practical sense, this means developing apps with beacon integration quickly becomes unmanageable and this is one of the most important solutions Google Beacon Platform provides.

As with any kind of marketing strategy, define what your goals are and then determine how you can use the tools at your disposal to achieve them.

The PCI Security Standards Council claims that since March, malicious virus-related reports are up 475%. The reason for the uptick is that cybercriminals are trying to take advantage of rapid changes to the payment-card data environment. In addition, 41% of small businesses have said they’ve suffered breaches costing more than $50,000 to fix.

Contactless payment is one of the big changes within the payment data environment. Several restaurant companies – from chains to independents – are offering it because it reduces customers' physical interaction with the restaurant's POS system. As part of this move, some businesses have eliminated credit-card PIN numbers.

Eliot says malicious email is usually the easiest way for cybercriminals to access your networks. The emails typically show up as urgent requests for sensitive information, often pretending to be from the Small Business Administration or the Centers for Disease Control and Prevention. When the intended victim types in his or her credentials and clicks on a specific link or downloads an attachment, criminals are in.

Anyone looking for easy-to-implement security tips can try these six to start. Reduce areas where payment-card data is stored. The best way to protect against a data breach is to avoid storing any card information at all. With many small operators offering curbside pickup and accepting payment over the phone instead of through face-to-face transactions, it’s important they train employees not to write down payment card details. Instead, have them enter numbers directly into a secure terminal. Use strong passwords. Using weak and default passwords is one of the leading causes of payment data breaches among businesses. Effective passwords must be strong and updated regularly. The most recent guidance is: the longer, the better. Think of it almost as a “passphrase” rather than a password. Use it in the form of a sentence, but mix in different characters within the phrase. It’s much harder to break a long passphrase than it is a short, complex password. Weak and vendor default passwords often result in small business data breaches. Also, don’t repeat your passwords. Update your software often. Criminals look for outdated software to exploit flaws in unpatched systems. Timely installations of security patches are crucial to minimizing the risk of a breach. Whenever updates are available, use them. They will improve performance and close out some of the vulnerabilities cybercriminals are searching for. Enable two-factor authentication. It's so important for restaurateurs, especially where their POS systems or any of their sensitive databases are concerned, to have two-factor or multi-factor authentication enabled. If an instance where credentials are stolen occurs, there will be a second layer of verification the operator can rely on to potentially reduce the chances that information will be breached. Segment your networks. If you are going to store payment data, make sure your POS system has its own separate, secure network. Do not store sensitive documents on public cloud services such as Google Docs or DropBox. If you’re going to store sensitive documents, house them in an encrypted, locked down location.   Be hyper-vigilant. Criminals are going to try to take advantage of this pandemic situation as much as possible. You can protect yourself by not giving out sensitive information, especially within unsolicited emails. Don’t click on links you’re not expecting and do everything in your power to protect all sensitive information.

One of the biggest strengths of a cloud-based hotel management system is that it can be easily connected to other software applications, even if these applications don’t share the same provider.

Employees were given the choice of when to return to work. They were also required to get tested for COVID-19 weekly. 

When vaccines became available, Genuine Concepts held a vaccination event at Ladera Taverna y Cocina and encouraged all employees to get their shot.

Not all of these shots were given to Genuine employees, as the team extended invitations to other local restaurant and bar employees. However, a large percentage of Genuine's employees were vaccinated at the event.

"It's important because if we protect our employees, then it protects their families, our customers and their families, the vendors that go on site to our places and their families," Cramton says. 

There are two components of the puzzle: the booking engine used by hotels, and the actual PMS

Understanding how your hotel accesses and stores guest data is key to understanding their liability in relation to that data

Hosting your hotel's online booking engine comes with an extensive investment into web server technology

work with third parties to host their booking engine off site. However, even if your hotel's data is out of sight, it is a hotel's responsibility to keep their data partners accountable

Request information on the hosting facility’s certifications for GDPR, PCA, SOC 2, and others.

Forming relationships with your network administrator is key because every partnership in this arena is unique

data storage and security for hotels could be mostly automated, or hotels could be expected to manage several processes on their own

No matter how a hotel stores its data, operators will always be liable for securing it on some level.

Partnerships of any kind also do not absolve hotel operators from managing their local network

data services have tenants, like the housing market, and it pays to know if you have neighbors or not. Businesses have the option to invest in either a dedicated or open hosting environment,

Dedicated hosts allow for updates to roll out in coordination with operators’ decisions, keeping it autonomous and allowing for proper scheduling and preparatio

The other option, where multiple businesses share a single server host and single application instance, is a more hands-off proposition

but when an update is rolled out by the host it is done to every company on the shared server environment, whether your property is prepared for it or not. Surprise updates such as these can potentially impact operations, or other aspects of your business.

The hosting environment for your PMS and guests’ data should provide you with confidence through open and clear communication, vendor commitment and choice of options that best suit your specific independent needs

    Improving hotel operations

By effectively training your staff to perform like robots, your service levels will decrease too.

Your front desk staff can comfortably answer guests at the front desk, while the chatbot takes care of online queries from potential guests

This means that both the tasks are being performed simultaneously without the hassle of adding extra stress on your staff.

    Effective revenue management

Moreover, a cloud-based property management system will give you numerous other benefits (hyperlink to our cloud-based PMP article).

Artificial intelligence in the hospitality industry has made it possible for your channel manager to compute complex data to give you the best rate.

    Personalization gets a whole new meaning

While a small hotel might be perfectly satisfied with a Facebook chatbot to drive additional sales, a hotel chain with hundreds of rooms at each hotel will need more than just a chatbot.

  Data analysis

AI technology can be used to quickly and efficiently categorize your guest data as per room preference, budget, amenities your guests use etc to lure them with attractive loyalty programs and offers for their next stay or perhaps even reach out to potential guests.

Multilingual booking experience

These chatbots are programmed to create a simulated conversation through natural language processing (text) and generation (voice) in your guests’ native language; the result being clear and concise interactions between the human and the machine.

Guests will be able to use smartphone apps to program lighting, scent options, sound cancellation, background noise, humidity, temperature, and bed firmness. Other possible features could include guided mindfulness exercises and physical wind-down programs.

Robot Alliance, meanwhile, envisions a deconstructed food and beverage experience in which autonomous robots serve guests wherever they choose to dine or drink inside or outside a hotel

The Outside In, Inside Out concept aims to convert hotel public spaces, such as meeting rooms or areas outside ballrooms, into “outdoor-feeling wonder-spaces where lighting, sounds, air quality, and smells provide the benefits of being outside,

The fourth concept, the Hotel Rover, would be a self-driving adventure vehicle in which one to four guests could work, sleep, socialize, and travel. These would be rented to travelers by individual hotels or brands, replicating their guest room amenities