Although some people find new day technology a gimmick within hospitality, one Dallas restaurant found robots that have saved him thousands of dollars a month in labor costs as well as the trouble of finding enough human servers to staff his restaurant in a tight market for low-wage workers. This new concept came about within the peak of the pandemic when it was merely a thought prior to. I never saw how the concept chose truly change the actual staff as their positions are still needed but this has proven otherwise. Pudu Robotics the manufacturer has also made the robot quite affordable as They lease for about $500 a month and sell for anywhere between $10,000 to $17,000. Personal customer service and interaction is still preferred by customers but they seem to try to find the product personable as it is customizable and sing songs and more despite cleaning, serving, etc. I do wonder about the turn around should one malfunction or break, but this does look a lot like the future.
Although some people find new day technology a gimmick within hospitality, one Dallas restaurant found robots that have saved him thousands of dollars a month in labor costs as well as the trouble of finding enough human servers to staff his restaurant in a tight market for low-wage workers. This new concept came about within the peak of the pandemic when it was merely a thought prior to. I never saw how the concept chose truly change the actual staff as their positions are still needed but this has proven otherwise. Pudu Robotics the manufacturer has also made the robot quite affordable as They lease for about $500 a month and sell for anywhere between $10,000 to $17,000. Personal customer service and interaction is still preferred by customers but they seem to try to find the product personable as it is customizable and sing songs and more despite cleaning, serving, etc. I do wonder about the turn around should one malfunction or break, but this does look a lot like the future.
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