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The author stated that "now is the time to upgrade your POS system" for many reasons: 1. This will bring you a competitive advantage, when you are more connected compared to others. Because more than 40 percent of sale has been generating through web and mobile ordering, with these ordering will not only cut the cost but also improve customers' satisfactions.  2. Because of PCI compliancy standards, the POS update is not a need but a requirements for most businesses. With the new POS system, all the information regarding customers' identification, credit card, etc. or owner's data base will be well protected to reduce a risk of data breach. Important issue is that, many manager recommended to upgrade your hardware instead of software, since many error will be continued without changing new hardware. 3. The initial cost of upgrading POS is definitely an investment, but to gain advantage over your competitors and cutting the cost in the long run are worth it. 4. Some key features to look at when considering an POS upgrade : Fit to the business, connections, and business insight.

Exemplifies trend towards cloud-based Point-of-Sale / Point-of-Sevice systems (ePOS) and the software management being used in fine-dining restaurant beverage programs across global/ partners. Partnership players include: Fine-dining establishments such as Thomas Keller Group (PerSe, The French Laundry, Bouchon); 5-star Hoteliers like  Rosewood Hotels & Resorts; Also includes covergence by providers as Mozza Group (Clebrity Chef leads are Mario Batali and Joseph Bastianic). Facets include maximizing customer experiences and revenue through operational efficiency.

The company Revel has outfitted the Alabama State University stadium with and iPad-based point-of-sales system. This system is very functional because it does not require and internet connection and it has a faster processor to complete transactions versus the traditional systems. In the stadium setting it can help to move the line faster leading to happier customers who do not have to wait long in line.

The term known as a Point of Sale (POS) has evolved greatly in the past couple decades. From an actual human being in a ticket window, to instant mobile ticket sales, we've come quite a long way. Technology has given us the ability to purchase things on both a leisure and business level instantly. From a business standpoint, POS helps optimize inventory, cash flow, expenses, and revenue. And from a leisure standpoint, it just gets consumers what they want faster. This article focuses on the importance of today's POS in small businesses. Stripe, Venmo, and Square are just a few POS applications that help small businesses. This allows the company user-friendly access to invoices, billing, taxes, inventory, payroll, purchase history, etc, etc. Venmo, for example, allows instant payments to either individuals or companies with a few touches of a mobile device, without the presence of the actual card. This third-party POS system verifies and then stores your account information. Prior to these tools, many companies had to resort to only taking cash, or incurring overwhelming credit-card transaction fees. Although evolving POS systems are an asset to small business, there is still a risk of compromising confidential information. For example, WingStop had four locations' POS systems compromised. This results in a lot of bad press and a lot of upset customers.

This article is a good overview of POS benefits. Although it is also a sales pitch, I thought it was worth posting it because it serves as a general guide for different business applications. As the concept of smart cash register is becoming the norm, the new trend for modern businesses is point of sale. Regular cash registers simply record sales, give change, and store money. Moreover, they don't even take credit card payments since you need a separate processor for it. Yet, POS systems not only take credit card payments but also cash, can provide detailed sales reports and analytics, marketing tools, customer relationship management, and loyalty programs, just to name a few. It can also tell us the busiest times of day or week, the best-selling items, when stock is running low, and how many are new or returning customers. It can even be used to manage employees' schedule. For bars and restaurants, a POS with menu options that can split the check and accept cash seems like a good choice. For retail stores, the most appropriate POS will provide inventory management and could be connected to a bar code scanner and receipt printer. For contractors, a mobile POS that can be used in offline mode or remote locations would be the best option. Because a POS can be adapted and customized to different business needs, it will soon become business standard.

The article discusses different ways that events can maximize the use of their data pre, during and post event. Using their registration software analytics, you should pay attention to which channels are most successful and monitor abandonments, which can be followed up on individually. Skipping a lengthy registration questionnaire at the beginning makes it easier for guests to sign up and then its recommended to follow up with an invitation to 'join the community' where you can dig deeper into their details and find out what they are really interested in. Utilizing a social component allows guests to promote different activities to each other and those not yet signed up. I think the most important take away from the article is to have software that can be compatible with other functions that are taking place around the event including payment, sponsor management, merchandise sales, early bird and walk up registrations. Having all of this data in one place allows an event organizer to analyze and share it with internal stakeholders on the sales and marketing teams but also sponsors that want detailed guest information to show the ROI on their sponsorship.

In this article titled "What Makes a Good Point-of-Sale System?", the author focuses on the advantages of an efficient POS system along with the key features that a POS system should have. According to Viknesh, "The appeal of POS technology lies in its interoperability - POS technology can function on desktops, laptops and tablets, as well as mobile devices such as Android phones, iPhones and iPads that function on different platforms, making it the optimal choice for small businesses, non-profits organizations and charities". For instance, on a retail level, a POS system not only manages customer transactions but it allows connectivity with cash registers, barcode scanners, receipts and credit card terminals. A POS ultimately offers a competitive advantage to larger players, and thus, it is important to identify key features that the best POS software should have, and which are effective for one's business. These include the whole hardware package, robust inventory management features, sales tracking capabilities, accurate and timely data, security features and reliable POS support. Having a complete POS system ensures quick turnaround times. For instance, if a customer is able to pay seamlessly by being given a choice on the mode of payment, such as credit card, cash, etc.., then they will feel it is effective and quick. Additionally, having a built in inventory system allows businesses to keep track of inventory levels in real time. Identifying which items are running low in order to replenish is crucial to ensuring customer satisfaction. Tracking sales and having the ability to generate reports helps further understand inventory and areas of room for improvement. A POS system should also offer accurate and timely data, especially if it has cloud computing for efficiency. In addition, considering that there is the risk of security and confidential data compromise, it is crucial to have a POS system with data encryption technology. Lastly, a business s

The article reports MyCheck has created an app to eliminate ordering food and drinks at the table for some restaurants using tablets or servers. The app allows guest to order from the menu on their smart phone and the order is directly is sent to the POS system. The goal is to eliminate the big hardware. The hope is by restaurants using MyCheck the server will be able to spend more time on quality service. The power of ordering and paying will be at the power of the guest. Customer rewards are also going to be tracked through the app.

The article reports MyCheck has created an app to eliminate ordering food and drinks at the table for some restaurants using tablets or servers. The app allows guest to order from the menu on their smart phone and the order is directly is sent to the POS system. The goal is to eliminate the big hardware. The hope is by restaurants using MyCheck the server will be able to spend more time on quality service. The power of ordering and paying will be at the power of the guest. Customer rewards are also going to be tracked through the app.

"The Motorola Solutions 2011 Hospitality Market Barometer reveals that 91 percent of hospitality decision makers realize the increasing importance of mobile and wireless technology, while 78 percent recognize the role mobility plays in ensuring a competitive advantage for their business. As a result, hospitality venues are investing in new technology, as well as powerful wireless networks to handle greater data volumes and increasing demands for high-speed access from the customer and mobile workforce. "

The article analyzed why hotels do investment to It in 2011. It concluded three main reasons, which are elevating the guest experience, empowering the mobile worker, and enabling operational efficiency. It's already 2013 now and things can become different. Hotels should invent carefully according to its specific necessary and customers' necessary.

Dear team! I found an article, very old but to me, very actual and interesting about how the Internet Technology is improving and progressing, and the investment bring benefits only. In 2011 , only 4 years ago, we can see that the companies were having a clear plan to improve the communication system. By introducing wireless, tablets, WLANs , to improve network reliability... Today we have it all on hands. We are using all the devices online , wireless and with no problem to access. No cords on the floor, no telegrams ... Internet technologies is a big progress in our century and is developing and growing, by leaving some of us behind. :)

This article is related to IT security in hotels. Around six months back a panel of IT executives from Starwood Hotels, Hilton and other lodgings operators met at the LodgeNet's Customer Technology Symposium in Chicago to discuss on how protecting customer data is becoming their top priority. This type of situation was brought to a head earlier this year when marketing services giant Epsilon experienced a massive breach to its email systems. According to a SecurityWeek report, among those impacted by the breach were several hotel operators, including Hilton, Ritz-Carlton and Marriott. According to a 2010 Wall Street Journal report, the most common security vulnerability in hotels is point-of-sale software. Often, hotels do not require employees to change the default names and passwords of these programs, making it easier for hackers to break in and steal customer information. To overcome some of these and other concerns, McBeth said hotel operators are applying the best practices detailed by the Payment Card Industry Data Security Standard (PCI DSS), which aims to address data security for businesses that handle payment cards. However, he admitted that the task of ensuring protection throughout an organization is difficult, given the number of channels where vulnerabilities could be uncovered. This being the case, it is encouraging to see some hotels are making moves to lock down their data security practices. There is clearly a great deal of work that needs to be done, but if a hotel can demonstrate it is capable of protecting customer information, it may be more likely to inspire confidence in consumers, which, in turn, could afford the hotel a competitive edge.

Its a tough task to monitor this, because at the end of the day, the responsibility is at the property level to ensure that data is secure across the board. So training employees on the importance of data security and what a breach means could go along way.

This article highlights three hardware trends that is shaping the modern hospitality industry globally by focusing on the advances experienced in POS technology. The writer emphasizes that since the hospitality industry has been more focused on services than on retail, restaurant, bars, hotel and pub owners should pay keen interest on the technological developments. This technology is beneficial to the hospitality industry, as it will help the operators improve on customer experience. Hardware plays a critical role in improving the services offered in the hospitality industry. The three emerging trends in hospitality mentioned in the article relate to the trends in EPOS hardware in the industry. The first trend mentioned in the article is mobile EPOS (M-POS), which helps in taking orders, inputting them into the EPOS system, have the order forwarded to the kitchen and processing for the order payment by using wireless broadband. The second trend is kiosks that are self-service points in the hospitality industry. Kiosks have several uses like checking availability, making reservations when the patrons arrive in restaurants and allowing guests to order room service in hotel rooms. The last trend is the use of scanners, which is modern EPOS software for setting up a loyalty scheme for businesses. Scanners have not been a necessary part of the hospitality EPOS but their demand has grown due to the increase in popularity for loyalty schemes among businesses.

This article talks about the three hardware systems that are trending now in the hospitality industry. The Mobile EPOS, Kioks, and Scanners are all meant to make the job of the company run smoother and more efficiently. The EPOS makes it easier to get everything done in one place, for example placing an order, paying and receiving a receipt. Kiosks allow customers to place their own order and have the food delivered to them. Lastly, scanners are a great help when it come tp updating records.

Retail operators are now understanding that point of sale systems can also be used to not only assist in processing the final phase of the checkout but also throughout the entire process to increase the service aspect. The advancement in POS technology is the driving force behind this initiative. Operators of restaurants, bars, pubs, hotels, etc., are using POS technology to improve the customer service experience. The main focus of this is placed on modern specialised EPOS software and hardware systems and how they can help to integrate operations across an entire business. There are three emerging trends in hospitality EPOS hardware that are used to run the software. They are mobile Epos (M-Pos), Kiosks and Scanners. Mobile EPOS (M-POS) use single devices at the table to take orders, input into the EPOS system, forwarded to the kitchen and process the order for payment. Kiosks, on the other hand are self-service points that allow users to process orders and payments separate from collection they can also allow users to check availability and making reservations, allowing them to perform tasks like choosing tables and dining times themselves. Kiosks could play a similar role in hotel rooms, allowing guests to order room service or offering a smart concierge option. The final hardware option mentioned was the use of scanners. Scanners are used in conjunction with the loyalty schemes which are growing in popularity as a way to incentivise repeat business and for updating records.

GDS companies continue to evolve and implement new technology to stay in line with current consumer demands. After initial resistance, they are implementing the NDC program into their system. NDC (New Distribution Capability) is a travel-industry supported program launched by IATA for the development and market adoption of a new XML-based data transmission standard (source: https://www.iata.org/whatwedo/airline-distribution/ndc/Pages/default.aspx) This article discusses the need of the airlines to upload useful content and for the travel agents to be more actively involved in order to make it useful for them. However, with major airlines' bookings split between 50% direct booking and 50% agents, and the airlines' efforts to drive more direct booking traffic, I wonder what is the sentiment of the companies to provide with more content and information on a platform that competes directly with their efforts to increase direct sales from their websites. Selling air tickets directly from their sites not only allow the companies to decrease booking fees and commissions but also allow them to collect much needed date from the consumers who use their services.

In this article, the author discusses four hotel accounting challenges and solutions with Scott Watson, Executive Vice President of Sales and marketing from M3. According to this VP, hotel finances and accounting can be complex and come with challenges. We will discuss the challenge and solutions to the four listed issues: Enterprise Resource Planning, Staff Variations, Data Overload and Core Challenges. Firstly, the challenge with enterprise resource planning is how do hotels implement affordable and scalable solutions. Scott believes partnering up can cut costs. Secondly, staff variations and labor demands and the importance of staying within the budget. Scott's solution to this is real-time monitoring for labor. Cloud- based reporting can help manager monitor the daily labor costs and other payroll functions in real-time. Thirdly, data overload. The challenge here is how to do hotels present that data collected. According to Scott, the solution here is having a centralized platform. This allows for a check and balance system and may assist in monitoring cash flows, etc. Lastly, the fourth challenge are core challenges such as guest service, Sales, operations and cash management. The main challenge here is how to hotels monitor the core competencies that generate revenue. The answer, according to Scott, is to outsource it. Outsourcing can be an efficient and cost-effective solution but it is not for everyone.

This short article talks about some of the ways technology can improve a retail business, but I think it may apply for larger businesses. ways of reducing inventory cost, improve customer satisfaction, keep track of the companies margins (sales margin) and also improving your knowledge of forecasting for the business.

This article demonstrates the significance of technology in today's business world. It encourages entrepreneurs to invest to invest in technologies that enhance the efficiency of business operations. Such include the point of sale (POS) systems, electronic inventory control system, and a central data base among others. This is because they come with various benefits including reducing inventory costs, improving customer satisfaction, facilitating inventory control, among others.

This article discusses the importance of accounting in the hospitality industry and how the data that is found is utilized in creating the budget that the property must follow. Companies hire managers and directors who are responsible in forecasting, and ensuring their respective departments meet the budgetary goals for the period / year.

Unattended POS systems are being utilized in spaces beyond vending and self service. Many industries are leaning towards changing to self serve kiosks and this article explains why and shows for benefits to this system. I have seen this system move from grocery store checkouts to the McDonald's located in a busy beach side town.

the article highlights the benefits of using unattended pos systems and how there is a growing tendency for self service and less face to face interaction in retail and hospitlaity business

"Lower labor costs Fewer order or cashier errors Better space utilization with fewer checkout counters Reduced risk of employee theft due to less cash handling"

This article touches on how Covid gave some relief of e-aste but not enough to make such a difference. Since many people were home during the pandemic, it was time enough for people to do some spring cleaning. Heavier electronic devices will reduce e waste production by 5.4 million tons but electronic sales grew at the end of last year. We wont really see the imapct of the pandemic right away but over time.

This article provides a detailed account of the variety of ways that E-Commerce can be used within the hospitality industry. With the advent of the Internet and new and improved technology, it has become much more imperative for companies to remain competitive in this space. From VR to targeting, as well as online tracking, there are a variety of tools that hospitality firms can employ to attract customers via the Internet. As the Internet is the primary resource that people utilize to shop for hospitality products such as hotel rooms, airfare, etc... it is incredibly important for companies to remain on the cutting edge in regards to their marketing online and attracting and retaining customers.

The hospitality industry is faced with numerous responsibilities when it come to the satisfaction of guest. with the tremendous acts of growth within trends it is often difficult for vendors to keep up with the trends. some of the new trends that are being introduced include personalized features which is playing a major role today. Another major trend is now called virtual reality. I think this trend is a great addition to the industry because it allows customers to virtually place the item in their home to see if it fits their style. Also with the pandemic situations with can help with the idea of social distancing .

The innovations of e-commerce with application in hospitality is becoming a growth trend for this industry. Many more guests are interested in the experience of personalized attractions and the creativity of what brands has to offer. Many merchants are creating a tool that allows the software to remind shopper/guest about what left in the carts to reduce the number of missed sales.

This article is introducing the POS Software in Anand Systems Inc. ASI-POS is general purpose point of sale software which can retrieve a great amount of data in a fraction of seconds. This POS software handles the selling process by a salesperson accessible interface. Since with the installation of this POS software, the particulars of customer purchase history, inventory status report and other details can be retrieved in just a few clicks. What is more, ASI-POS can be used to manage the sales outlets at hotels, resorts, restaurants, bars, and so on. As a part of ASI Front Desk, ASI-POS can manage all standard POS task like room service. As an independent application, ASI-POS can be used in any kind of leisure like food service, entertainment. ASI-POS is the windows based rich, featured filled, easy to use and affordable application. It helps enables you to have a total control over the business and improve your sales and profits.