Skip to main content

Home/ Hospitality Technology/ Group items matching "key" in title, tags, annotations or url

Group items matching
in title, tags, annotations or url

Sort By: Relevance | Date Filter: All | Bookmarks | Topics Simple Middle
gmuno014

Top Eight Network Technologies to Invest in for "Hotels of the Future", by Daryl Stokes - 1 views

  • Poll hotel guests on which amenity is most important to them and chances are they’ll vote for connectivity. But it’s more than just raw Internet access they expect these days. In this new always-connected age, guests want easy and persistent access to all things digital that can enhance their experience, both within and outside the premises. It’s a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service. Hotel customers expect the same online convenience and customization they have in their homes. And with seemingly every traveler equipped with laptops, iPads, and smart phones, they also expect their hotel to be place of ubiquitous connectivity. Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel’s ‘cool' factor is technology. Campbell says that "we are building rooms where everything is on a network.”(1) Installing new technologies will give hotels a competitive edge with travelers for whom digital devices have become just another normal bodily appendage of sorts.
  • Poll hotel guests on which amenity is most important to them and chances are they’ll vote for connectivity. But it’s more than just raw Internet access they expect these days. In this new always-connected age, guests want easy and persistent access to all things digital that can enhance their experience, both within and outside the premises. It’s a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service. Hotel customers expect the same online convenience and customization they have in their homes. And with seemingly every traveler equipped with laptops, iPads, and smart phones, they also expect their hotel to be place of ubiquitous connectivity. Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel’s ‘cool' factor is technology. Campbell says that "we are building rooms where everything is on a network.”(1) Installing new technologies will give hotels a competitive edge with travelers for whom digital devices have become just another normal bodily appendage of sorts.
  • t's a big reason why hoteliers are now spending as much time and resources on network technology and applications as they are on the quality of their linens and food service.
  • ...24 more annotations...
  • Indeed, according to Scot Campbell, chief information officer for MGM Mirage, the core of a hotel's 'cool' factor is technology. Campbell says that "we are building rooms where everything is on a network."
  • While there are many tantalizing new applications hotels can invest in to take advantage of ubiquitous connectivity, we see the following eight technologies delivering the best ROI and competitive advantage.
  • 1. Digital check-in
  • Guests will be able to check-in from a kiosk or a touch-screen display in the lobby, just as passengers do in an airport concourse.
  • 2. Secure, reliable and scalable Wi-Fi connections throughout
  • The push now is to make Wi-Fi easier, more reliable, and secure―all the while being compliant with Payment Card Industry (PCI) and other Federal and state law enforcement requirements (e.g. the Communications Assistance to Law Enforcement Act). Secure and flawlessly managed connectivity throughout the premises will be mandatory.
  • 3. The smartphone operated hotel
  • Room numbers and entry codes will be sent directly to cellphones for easy, keyless entry. Not only is this a solution to guests losing their keys, it also prevents serious security risks that come with magnetic key strips that store personal information, such as social security and credit card numbers.
  • For example, Marriott Hotels booked $1 million in revenues in the first 100 days after the launch of its mobile website in 2009. Mobile bookings were particularly important in supporting last minute bookings and moving expiring inventory, as about one-third of the mobile bookings were for same-night stays.
  • 4. The television as in-room control center
  • The in-room display will even allow customers to set preferences for lighting and temperature.
  • 5. Guest sensors
  • Energy efficiency is important―both to the environmentally conscious consumer, as well as the economically conscious hotel manager.
  • Not coincidentally, the Aria has received the highest certification from Leadership in Energy and Environmental Design (LEED), and 5 Green Keys from the Green-Key Eco Rating Program.
  • 6. Restaurant display ordering
  • Using touch screens in restaurants increases the efficiency of staff, and being able to use dynamic graphics and displays enables the chef to promote specials and upsell on orders
  • 7. Digital employee communications
  • Hotels will increasingly use digital learning to keep employees informed about everything from shift responsibilities, to updates on occupancy rates, to the next wave of convention attendees and security needs.
  • hese 20-minute audio and video modules can be viewed in the hotel or on mobile devices, and be
  • cause they are video-based, they are inexpensive to update and translate into languages other than English. High employee turnover rates are part of the hospitality industry, so having an efficient, consistent training solution is critical
  • 8. Multiple data streams, running through multiple networks that can be both secure and shared
  • Each of these data streams will need to be highly available―that is, a hotel cannot afford to have the system 'go down'. Network performance will have to be optimal as travelers will expect transactions to happen in real-time. And most importantly, all this data will need to be secure. PCI compliance requires a high level of security for each transaction. Information needs to be able to flow securely and efficiently with built-in redundancy.
  • According to iProspect, a search engine marketing firm, two thirds of consumers begin their shopping experience―including hotel shopping experience―online
  • A key part of competing in the new marketplace is having the technical capability to capture every consumer touch-point opportunity on the hotel grounds―from the time they step into the lobby, to the time they leave for the next destination.
  •  
    Hotel guests are now more interested in connectivity than they used to. With this technology age guests would like to have access "to all things digital that can enhance their experience." Hotels now are spending more time and resources on network technology as they do for other services. For hotels to gain competitive advantage they need to build rooms where everything is on a network.
  • ...1 more comment...
  •  
    This brings up a topic that we discussed in one of the earlier weeks in class. Being PCI compliant is a very critical role in guest satisfaction. It makes the guest feel secure and confident that their information is safe and not being shared through other channels.
  •  
    This article highlights top technological improvements in a hotel that have proven to be successful, and in return have reflected a positive ROI. The article discusses ideas that are new and upcoming. Some of these ideas include: Digital check-in/check-outs, secure and reliable Wi-Fi, smart phone operated hotels (use of keys), TV as in-room control center where guests can control room temperature and lighting, and restaurant display ordering.
  •  
    Another topic that is mention, previously discussed in class, is how paper menus will be replaced and guests will now have access to order via touch screen devices. This does not eliminate servers, but increases efficiency of staff, and increases turnover of tables.
jlewinsky

ASSA ABLOY Global Solutions Earns Recognition as Best Mobile Key Provider During 2021 HotelTechAwards - Hotel-Online - 0 views

  • “Being named the best mobile key solution by hoteliers not just once but twice, is a truly proud moment for our company and is especially relevant this year as properties look to digital key solutions to play a central role in their cleanliness initiatives,” said Markus Boberg, Global President- Hospitality at ASSA ABLOY Global Solutions.
  • Currently in use by properties and hotel brands of varying sizes and backgrounds, Mobile Access provides guests with the ability to sidestep germ risks at the front desk by using personal devices to check-in. Engineered using ASSA ABLOY’s Seos technology, the solution further uses secure communications channels to transmit digital key and room number information to a guest’s device which can then be used to gain entry to guestrooms or other hotel areas.
  •  
    ASSA ABLOY is leading the industry in contactless technology. They provide digital key system to enhance hotel brands while keeping their customers safe.
jwilc019

Hospitality Industry Turns to Tech to Lure Guests Back - WSJ - 2 views

  • At RLH, “We’ve prioritized anything that has to do with automation,” Mr. Edwards said.
  • A key on your phone, voice-activated digital assistants that can order fresh towels, electrostatic sprayers—hotels are piling on tech workarounds to keep guests safe from Covid-19
  • U.S. hotel companies are doubling down on automation and fast-tracking technologies such as digital room keys and voice-activated digital assistants to minimize contact between guests and hotel staff amid the coronavirus pandemic.
  • ...3 more annotations...
  • Guests can use the AI-based devices to control the lighting and operate the television, while avoiding touching light switches and remote controls.
  • any recovery could depend on how safe guests feel.
  • “The reality is the pandemic has impacted all of our staffing levels and budgets and forecasts,” said John Edwards, chief information officer at the Denver-based company, which is also known as Red Lion Hotels Corp.
  •  
    This article focuses on the ways AI and automation can help the hospitality industry get back on track by helping guests to feel safe while they travel during the COVID-19 pandemic. By using different software guests can have a contactless check-in, request digital room keys, use AI based devices to control lighting/TV and/or make housekeeping/front desk requests, and housekeeping can use electrostatic sprayers to help mitigate the chances of guests contracting or spreading COVID. It notes the losses in revenue and occupancy by several major hotelier groups, especially some Las Vegas properties, as well the high number of furloughed employees that COVID has caused while showcasing ways that hotel groups can help get back on track by easing the fears of guests. It offers data to show that through these technologies, guests are returning because the feel their safety concerns have been addressed. comment by Jwilc019 " https://diigo.com/0ica77
ghoafat

Hostelworld invests $3M in accommodation tech provider Tipi | PhocusWire - 1 views

  • Hostelworld
  • Tipi,
  • will take a $3 million "strategic investment" from Hostelworld as part of plan to provide tools and services for its portfolio of accommodation owners.
  • ...3 more annotations...
  • The investment includes a number of initiatives to integrate different areas of the two businesses.
  • Tipi's tool kit includes digital key services, online check-in facilities and ancillary services - all via a property-branded mobile app.
  • The investment is in line with our strategy to invest in innovative technology businesses, to improve the experience for our hosteller customers and drive efficiencies and ancillary revenue for our hostel partners, positioning us as a market leader in the hostel sector.”
  •  
    This article is about Hostelworld, which is the global hostel-focused online booking platform and its $3 million investment in a company called Tipi Pty LTD. Tipi provides technology solutions exclusively to the hostel market, enabling guests to check-in and download their keys prior to arrival. Hostelworld is a go-to platform for hostel travellers and have a key focus on investing in the best technology for the hostel market. In my opinion, this article brings out two key points about a couple topics that have been brought out and one that is to come. One being the video about technology revolution and staying ahead of the curve. The other being Proximity Marketing, which is a future topic. By Hostelworld investing in Tipi, it positions them as a market leader in the hostel sector. This will generate a huge revenue growth in the company. In regards to Proximity Marketing, giving customers access to their brand centered platform during their stay, it will increase ancillary revenue and improve guest satisfaction scores.
laurenperdomo

RFID Hotel, LAS Hospitality Supply Introduce Antimicrobial Key Card Tech - 2 views

  • RFID Hotel and LAS Hospitality Supply, has announced that it has acquired the exclusive right and license to manufacture and distribute a patented and proprietary antimicrobial plastic key card to hotels and resorts in the United States.
  • These key cards contain New Antimicrobial Layer (NAML) technology to inhibit the growth and transmission of germs, viruses and dangerous pathogens that thrive on the surfaces of intensely circulated products such as hotel key cards.
  • Antimicrobial agents are added during manufacture of the hotel key card to inhibit up to 99.99% of germ, virus and bacteria regeneration. The effect is long-lasting with no adverse reactions to anyone interacting with the antimicrobial surface.
  •  
    Now more than ever, introduction of products that help preserve the health of staff and guests are an imperative for hotels and resorts. This article introduces this patented antimicrobial hotel key card technology to the hospitality industry.
mmart802

Contactless Check-in for Hotels: Here's What You Need to Know - 0 views

  •  Recent surveys have found that contactless check-in and a touchless journey can help guests feel more comfortable staying in a hotel, with 26% of consumers indicating they want digital room keys and 35% asking for contactless payment options. 
  •  For check-in to be truly contactless, your hotel needs to factor in each step of a guest’s arrival and anticipate the points at which human contact can be prevented or replaced with technology.
  • Mobile check-in solutions help hotels gather customer insights about their guests: learn what their preferences are with a pre-arrival questionnaire, and see which offers and amenities a guest chooses to learn about before their stay.
  •  
    The lodging industry has been implementing contact-free check-in way before the pandemic started. Hotel companies saw that as a solution for the long lines at the front desk and the time wasted signing required documents before receiving your key. Contactless check-in has been proven to be more effective and favorable by many travelers. Guests can now check-in through their phones and even have a digital key to unlock their room. Check-in applications will allow you to learn about the guests' interests in your amenities/ outside attractions which can help companies better the experience for the next time that guests books with them. As these contactless check-in apps are implemented into more hotels, it is best to inform the guests of the process atleast a day before their arrival. Since some might not be familiar with the idea, the companies should guide them on how to check-in through their phone and how to access their key. The more that guests will adapt to doing this, the more that they (and your employees) will be happy.
cdamo003

Biometric Technologies as the Future of Hospitality - Intellectsoft Blog - 0 views

  • With the adoption of biometrics like fingerprints, face or iris scanning, or even voice recognition, biometrics have the potential to revolutionize the hospitality industry
  • Biometric technologies are solutions that are commonly used to identify a person based on some aspect, namely, a person’s unique physical or behavioral characteristics.
  • There are two types of biometrics used to recognize a person. The first type is biometrics based on physiological characteristics. The second is behavioral biometrics. Physiological identifiers include the following:
  • ...7 more annotations...
  • If your hotel has a lot of security measures, guests may not like it and they may never come back. If, on the contrary, security measures are weak, this can lead to theft or something else.
  • One of the ways to use biometrics in hotels and other establishments in this domain is to implement registration using fingerprint or face recognition
  • In the same way, hotel staff control guest access to different parts of the hotel, for example by requiring a finger scan to access the pool.Another way to use biometrics in hotels is to avoid key cards that allow guests to enter their rooms. Instead, a person just needs to scan their fingerprint, which greatly simplifies the system.
  • The first is that locals can register by scanning their faces through a mobile app. Another option is for foreigners who can check in by scanning their faces through vending machines located throughout the hotel lobby
  • as the fingerprint will become the only key to all areas of the hotel, which greatly facilitates the work of technical staff and saves the hotel from unnecessary problems with visitors.You can also monitor in real-time the access of staff to restricted areas of the hotel, such as guest rooms, washing rooms, etc. You can track which room a particular hotel employee has entered, thereby roughly understand their location.
  • According to one study, 41% of hotel visitors visited the hotel more often and stayed in only one hotel if an employee could recognize them without giving their name. In another survey, 62% of hotel guests believe that such actions by staff will greatly improve their experience of the hotel.
  • For example, a guest arriving at a hotel scans a fingerprint at the front desk, after which the concierge will immediately receive all of his personal information, room, and service preferences, to make his stay at the hotel as pleasant as possible.
  •  
    The use of biometrics in the hospitality industry is becoming more common. Through physiological characteristics such as fingerprints, face scanning or voice recognition, guests can access hotel rooms without the need of room keys. Employees would have control over guest access and be able to easily recognize guests after scanning in.
  •  
    This article discusses how biometrics is reshaping the hotel experience. From check in from the way we make purchases and enter different areas of the hotel. This feature is also able to enhance security and take away the old issue of lost keys. Many hotels are already implementing this feature and this is a great way to increase security measures.
avanzado

Hotel Safety: Security for Hospitality and Hotel Management Companies | By Kacey Bradley - 1 views

  • improved software allows hotel owners to match up specific transactions with the surveillance footage,
  • IT and security departments should work in conjunction
  • Offering employees profit-sharing, a stake in the hotel's future is an effective way to improve security.
  • ...8 more annotations...
  • Mobile keys, on the other hand, strengthen security and allow guests to bypass the front desk altogether.
  • Most commercial properties have some type of video surveillance system.
  • In today's technologically advanced world, guest and staff security are more critical than ever. Luckily, you can take plenty of steps to make improvements. From smart surveillance technology to secure Wi-Fi networks, read the advice below to improve your hotel's setup.
  • Your Wi-Fi should be a secure network users must log in to before using. Make the username and password easy to find. Also, alert guests about possible security risks, such as connecting to public Wi-Fi networks nearby that don't require a password.
  • A straightforward update is an in-room safe. It's easy to come up with relevant items to stash inside, especially when traveling. Guests can stow essential documents, passports, collectible coins, souvenir gifts and more.
  • A safe and secure environment all starts with knowledgeable staff. Set up regular meetings with all employees to talk about guest safety. Go over OSHA requirements and how the team can stay safe in the event of fire and evacuation. You should also provide training on compliance regulations and bloodborne pathogens.
  • Profit-sharing gives employees room to grow in a chaotic industry. Most profits come in the form of an end-of-year bonus people can use to their hearts' desire. Beyond increased loyalty, employees with profit-sharing options are more likely to take ownership of their role in the business and improve productivity.
  • In today's technologically advanced world, guest and staff security are more critical than ever. Luckily, you can take plenty of steps to make improvements. From smart surveillance technology to secure Wi-Fi networks, read the advice below to improve your hotel's setup.
  •  
    This article basically gives tips about how to create a safe hotel. There are many ways you can ensure that your staff and hotel guests are protected.
  • ...2 more comments...
  •  
    Among other ways that hotels in the modern are using to ensure safety and security, the article looks at cybersecurity. The author proposes that hotels' security and IT departments should work together to create a safe online environment that "prevents unwanted third parties, like hackers, from intercepting private guest data." This reiterates the significance of updating computer equipment to mitigate potential threats.
  •  
    This is a great article that explains the different ways hotels are trying to make staying at a hotel safer. They start by explaining how they have surveillance cameras placed around the hotel to help them see everything that is happening all at once. Cybersecurity protects the hotels computer systems from being hacked and having people steal all the hotels and customers information. Mobile room keys helps guests find their keys faster because they will now have it on their mobile devices. For hotels the guests safety are their top priority and they train their staff to believe in the same thing.
  •  
    This article is about steps a property can take in order to ensure the safety of their employees and guests. This includes: surveillance cameras, cybersecurity, mobile room keys, safes in rooms, among other things. - Be sure to invest in high-quality cameras that can pick up the little details, such as facial features and bill amounts. - Your Wi-Fi should be a secure network users must log in to before using. Make the username and password easy to find. - Mobile keys strengthen security and allow guests to bypass the front desk altogether. -Set up regular meetings with all employees to talk about guest safety. -In terms of profit-sharing, workers feel a sense of pride or ownership, they will keep their eyes and ears open for signs of waste, fraud or theft.
  •  
    This article talks about hotel's safety and the usage of surveillance cameras, cybersecruity, mobile room keys, guest safety, staff training, and profit sharing. Each section talks about the procedures that should be taken to keep guest and staff safe.
xwang023

Seoul hotel loans smartphones as room key | Hotel Management - 0 views

  • The idea of using smartphones as hotel keys has been picking up steam of late, especially as near field communication becomes more prevalent in mobile devices.
  • hotel launched the smart-key service on December 26, changing the locks and room controls in 16 of its rooms.
  • LG CNS and Hotel Skypark Central say this is the first time this particular technology has been used in a hotel anywhere in the world. 
  • ...3 more annotations...
  • "Smart Green Platform
  • But some questions may make this possible trend less likely to spread
  • most importantly, how will guests who are less tech-savvy handle the new concept
  •  
    It's cool for me to use smartphones as hotel keys.I think it's easy to make guests understand what the new technology is and to use it in each check-in.In the end of the article we may face some questions from the guests. Such as will guests want an extra smartphone to carry, and will the rapid development of new smartphones and apps make any product the hotel purchases obsolete within mere ounths, and will the guests who are less tech-knowledge accept the new concept.
Krystal Jost

Buffalo hotel launches Verve Living System | Hotel Management - 0 views

  • When a guest enters the room, he or she places the room key into the slot on the keyCard Switch which then transmits a wireless signal. When in place, guests have complete control over the lights, outlets and the HVAC unit in the room. When removed, the room is designated as unoccupied
  • it also can detect which in-room devices have low battery levels; which rooms have constant occupancy; which rooms have problems with network connectivity; and which are not communicating properly with the hotel PMS and other systems.
  •  
    This article focuses on sustainability and methods in which technology is utilized to conserve energy and waste, while also not hindering the guest experience. Hotels, similar to the Salvatore Grand Hotel, have began implementing systems such as the Verve Living System, by Zeno Controls, LLC, that provide wireless connections to the heating, ventilation, and air conditioning system, as well as the lighting in the guest room. It utilizes sensors to activate such amenities, and enables the guest to enter the room, place their key card into a slot, and it will begin to adjust to the preferred temperature and the preferred lighting levels. Once the key card is removed, such as when the guest is leaving the room, after a very short delay, it sends a signal that verifies the room is unoccupied, and turns off these energy-consuming items in the room. Many guests, when staying in hotels, do not consider turning off their lights or air conditioning when they leave the room, and simply leave everything running. They do not realize the impact this has not only on costs for the hotel itself, but also the impact that it has on energy consumption and sustainability. With the growing awareness of being "green", guests are focusing more and more on conservation, however, they may still be slacking in these areas, leaving things on, being absent minded. This system will allow guests to not have to worry about such tasks, and controls the system of turning these items off for them, adding convenience for the guest who is environmentally conscious. I have personally seen a similar system being used in a hotel room, and thought it was a great idea, and an amazing way to control costs and eliminate waste of resources. It is also very surprising to read that the Verve Living System detects low battery levels, constant occupancy, problems with room connectivity, and rooms that are not communicating with the hotel PMS or other systems. This enables the maintenance team of a hotel to fun
hui wang

HRIS Key Terms - Business Guides & Articles - Business.com - 0 views

  • For some basic information such as address, phone number and emergency contacts, the data entry can be done by the employee themselves thus reducing the need for additional resources.
  • Personnel management, also referred to as personnel administration,
  • It is one of the most important aspects of an HRIS as your business needs to have record and tracking of who has what and how that affects their pay, etc. 
  •  
    This article is listing the key terms of the HRIS system, which is software program help managers control the employees' documents and information. The HRIS system helps to reduce the paperwork and increase the efficiency during the management task. Those key terms including personnel management, compensation management, payroll management, performance management, benefits administration, time and attendance, etc. Actually, in the future the HRMS may replace HRIS, According to Google Ad words keyword research tool there are over 210,000 global searches per month on the term HRIS but only 200,000 global searches for HRMS per month. The HRMS has more advance function than the HRIS system based on the google research.
anonymous

Hotel Security: The Evolving Electronic Lock / Elizabeth Lauer / Spring 1999 - 0 views

  • Hotel technology is often divided into three categories; technology for the guest, technology used internally, and technology that bolsters hotel relationships with the high tech world.  Perhaps more than any other hotel industry supplier, electronic door lock manufacturers have demonstrated a commitment to each of these areas of product development.  The evolution of the electronic door locking industry began with guest security, and expanded to increase operational efficiencies available to property management through access control and system integration.  The industry now stands poised to enter the new millenium as a major technology provider, positioning hotels as key players in an era of increased electronic commerce. 
  • Employee access control was one of the first system enhancements to increase the level of internal technology.  In order for a property to be maintained efficiently, hotel personnel require their own means of entry to rooms in which they must perform daily routines or tasks.  In the past, distribution of conventional keys to housekeepers, room service attendants, and maintenance personnel compromised guest belongings and increased the liability of the hotel. 
  •  
    Few inventions have had such widespread and practical appeal to the hospitality industry. Since the introduction of the recodable electronic door lock in the late 1970's, hotel security has been virtually transformed. The focus at the time of inception was increased guest security, but the benefit to the property was quickly realized. Hotel security experts, along with media pundits, the courts, and the insurance industry all agree - keycard locks, which can be easily changed so that every guest gets a new key, are the best way to boost security. In fact, there is speculation that by the end of this decade, hotels that do not feature electronic locking mechanisms in guestrooms will be unable to obtain insurance. Even the simplest of key card locks have been found to reduce break ins by up to 80%, reminding us that effective guestroom security is an essential part of the hospitality package.
David Maggard

Hotels embrace high-tech features for tomorrow's guestrooms - Travel Kit - 0 views

  • Hoteliers are getting a sneak peak at the concept at the Hospitality Industry Technology Exposition and Conference (HITEC), which began Monday in Baltimore.
  • he lock uses a wireless technology called Near Field Communication (NFC), which allows two devices to interact with each other over a short distance – just a few inches or so. Once you check into the hotel online, a room assignment and a unique code would be sent securely to your smartphone.
  • One of the main attractions: “Guestroom 20X,” an exhibit packed with high-tech creature comforts that organizers bill as “The Hotel Guestroom of the Future.”
  • ...1 more annotation...
  • some people will worry about security,
  •  
    The tech people are saying the smart phone lock/key will change the whole industry. Some people are still worries about security issues but the it company is saying the technology is no different then programming a key cared which are already being used at hotels everyday.The smartphone is already a boarding pass,a flight tracker and travel guide so why not a hotel key ? Whats next ?
Yi Sun

ILCO Electronic Hotel Locks - ATLAS - 0 views

  • Encoders can be connected at any workstation, whether at the front desk, the concierge desk or VIP check-in station. The system is OS-independent for the ultimate in compatibility, and it can be integrated with most point-of-sale (POS) and property management system workstations.
  • ATLAS targets small boutique style hotels to large-scale, full service resorts, including spa, ski and golf resorts, all inclusive, as well as gaming and casino hotels. Military market is another segment that would greatly benefit from the ATLAS system.
  • With its intuitive Web-based interface, ATLAS is also simple to learn and use. The menu-driven software provides on-screen help so that operators can resolve issues quickly and easily. Plus ATLAS will support a variety of languages, allowing operators to work in the language of their choice.
  • ...1 more annotation...
  • ATLAS is a web based system that can be installed on existing IT infrastructure. It easily interfaces with other systems, uses standard encoding and device support.
  •  
    ATLAS sands for Advanced Technology Lodging Access System is designed for hotels that need to have a better control over their back office operations and that can rely on a system to provide secure access to their premises and accurate.
  •  
    I used to use this systme to make key cards for the customers in the hotel. It's really easy to make a key card and safe for both of the customers and hotels. For example, if a customer lost his/her key card, we can remake a new one that the old one is not able to open the door in case of a theive pick up the room card to access to the guest's room. I think in the future the access system will be more advanced like you can use a cellphone to access to your room or you just use your finger print or pupil to access your room. It also works for the access for the employees. Employees may access to the working area by using their figer print or pupil to in case of some of the stranger to access to the working area. This locking system may be still have a large space to develop. This will make the hotel more fashionable and more intersting for the customers. We used to have the oringinal keys but now most of the hotels use key cards. Today also some of the hotel use mobile phones to access to the room, here still some security issues to be pay attetion like if someone lost their mobile phones. So from my opinion the future room key fotr the hotels will be better to use the unique identity of the human to access to the room.
dstic005

Disney World: Digital hotel keys coming - Orlando Sentinel - 1 views

  • The digital key does not replace the MagicBand, which has been empowered to open hotel rooms, Disney says.To use a digital key, visitors will activate the feature in the app on their check-in day. Guests tap the “unlock door” button and then hold their phone against the door lock.
  • At Disney World, guests also will use digital keys to unlock the hotel’s entrance gate and common area doors (for fitness centers, swimming pools and the like).Bluetooth-enabled mobile devices with the current version of the My Disney Experience app are required to use a digital key for room entry.
  •  
    Disney will now allow the use of a smart phone in addition to the RFID bands to access rooms in their resorts. The option to do so will be included when the guest arrives at the hotel. The Magic Band will still be used if needed, but this change shows that Disney a leader in the hospitality business recognizes that Guests are comfortable with the use of their personal smart devices to navigate their resort stay.
espence13

Eric Lundgren, 'e-waste' recycling innovator, faces prison for trying to extend life span of PCs - The Washington Post - 0 views

  • Eric Lundgren is obsessed with recycling electronics.
  • He built an electric car out of recycled parts that far outdistanced a Tesla in a  test. He launched what he thinks is the first “electronic hybrid recycling” facility in the United States, which turns discarded cellphones and other electronics into functional devices, slowing the stream of harmful chemicals and metals into landfills and the environment. His California-based company processes more than 41 million pounds of e-waste each year and counts IBM, Motorola and Sprint among its clients.
  • But an idea Lundgren had to prolong the life of personal computers could land him in prison.
  • ...1 more annotation...
  • Prosecutors said the 33-year-old ripped off Microsoft by manufacturing 28,000 counterfeit discs with the company’s Windows operating system on them. He was convicted of conspiracy and copyright infringement, which brought a 15-month prison sentence and a $50,000 fine.
  •  
    You may perceive the name Eric Lundgren. In 2017, he was everywhere throughout the news for making a $13,000 DIY electric vehicle with a 380 or more mile extend, effectively besting a Tesla. His LA-based organization worked in overseeing e-waste from regular electronic gadgets like cell phones and PCs. He's committed a huge number of hours to recuperating batteries, engines, and circuits from disposed of things reuse in wheelchairs, vehicles, or even different PCs. At 19, he began an organization to refurbish and offer PCs given to him by corporate customers like Dell, Asus, and Lenovo. At the point when a PC is sold or scrapped the Windows license accompanying it is legitimately transferrable to the new proprietor, making reestablishing non-working PCs and exchanging them a generally simple process. With a real Windows license, everything necessary is introducing the working framework from a reestablish circle and connecting the license key to demonstrate it's a legitimate install. The license key was frequently shown on a sparkly sticker along the edge or base of a PC. The certificate of realness, and the license key, is all you'd have to authentically introduce a working rendition of Windows on a non-running device. Those that didn't have the sticker, Lundgren told the Los Angeles Times, he rejected, pitching the parts to be utilized in different machines. Yet, it's here that Lundgren kept running into inconvenience. In the wake of aggregating exactly 28,000 restore discs, similar discs that used to come included with a bought PC, in any event before makers began getting rid of optical drives, Lundgren endeavored to dispatch them to his accomplice, for use in reestablishing non-working gadgets. After Microsoft and Dell caught wind of the plan, Lundgren was issued an indictment and fines
cmogu001

Identifying 9 Solutions Hotel Security Concerns | 2014-07-22 | Security Magazine - 0 views

  • Business and recreational travelers demand safe and secure hotel accommodations and responsive and friendly customer service.
  • A single act of crime on your property could diminish your brand.
  • Maintain Security-Minded Customer Service
  • ...13 more annotations...
  • While maintaining friendly, responsive interactions with customers is crucial, it is also important to vigilantly follow all security protocols.
  • Key Card Access Review
  • Hotels need to ensure that their key card access systems are not vulnerable to hacking or unlawful access.
  • Establish Evergreen Background Screening Protocol–
  • Assess Location and Local Crime Statistics–
  • Control After Hours Access– For maximum safety, posting security personnel at front entrances and other access points is vital
  • When your guests feel that they are both welcome and watched-over, they will feel more comfortable.
  • When private security works in partnership with law enforcement to respond to these issues, police officers have more time to focus on solving crimes and enforcing the law.
  • Maintain Emergency Response Plan and Team–
  • Proactive security efforts and emergency planning initiatives should also involve everyone with a vested interest in safety and security.
  • Commitment to Ongoing Training–
  • Security professionals should be able to access training in a way that benefits their lifestyle whether it is online or classroom training. 
  • Ensuring that all public spaces are continually monitored by staff and security personnel is crucial in maintaining a hospitable environment. 
  •  
    This article expounds how hoteliers can ensure that their property provides a secure environment, while maintaining friendly customer service. This article goes into further detail about implementing key card access reviews in order to prevent the possibility for a criminal to gain undetectable entree to millions of keycard-protected hotel rooms. According to this article, establishing evergreen background screening protocols and controlling after hours access was also crucial in Hotels ensuring that their key card access systems are not vulnerable to hacking or unlawful access. Above all else, this article goes into great depth about maintaining an emergency response plan and team that would allow hotels to proactively implement prevention and response plans for everything from workplace violence to natural disasters.
corrie242

Hospitality Technology Gives Hotels a Competitive Advantage | INTELITY - 0 views

  • Businesses that invest in delivering on consumer expectations typically see an increase in brand loyalty, which leads to an increase in revenue.
  • Technology has become a key component in giving one hotel an edge over another, especially with the increasing popularity of a digital-first approach among travelers. By implementing the right tech, hotels can impress guests, streamline operations, and generate more revenue. It’s critical for hoteliers to stay current with technological advancements, so they can keep pace with expectations.
  • Mobile devices are the easiest and best way to reach guests- the average hotel guest checks in with at least three mobile devices.
  • ...10 more annotations...
  • Mobile apps are the perfect solution for engaging guests before, during, and after their stay, especially when integrated with a property’s existing loyalty program
  • nsight into guest satisfaction and guest preferences, which can be used to improve the quality or types of services offered.
  • guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff.
  • framework for making better business decisions and taking guest service to the next level.
  • Mobile Check-In
  • ability to bypass the front desk not only enhances the guest experience, but it also frees up staff, allowing them to spend more time providing personalized guest service.
  • upselling, pre-arrival communication, and to generally craft exceptional experiences.
  • mplementing mobile key technology provides guests the convenience of reducing time at the front desk and prevents guests from ever losing or forgetting their room key. Mobile key technology also saves hotels money on printing costs and increases efficiencies because staff don’t have to spend time printing keycards or replacing lost room keys.
  • In-room tablets provide guests with easy access to hotel information and the ability to place service requests, order room service, control the in-room environment, and communicate with hotel staff.
  • popular technology hotels are embracing is voice. Guests can use this technology to turn on lights, control the TV, adjust the thermostat, and more. Voice technology can also be used to submit guest requests, make reservations, and provide guests with information about the local area.
  •  
    This article highlighted how I.T has impacted the guests' experience in a positive way by providing modern technology to gain a competitive advantage among its competitors. This article indicated how they are staying ahead of the curve with modern technology to stay competitive with other hotels
lavendersheshe

Smart Hospitality: 7 ways technologies are reshaping your business - 0 views

  • The personalisation is a key. Exploit solutions, smart applications to build individualized rooms that adapt to the needs of the customers. Thanks to artificial intelligence technology plus databases, you can do that easily. Not only can you create guests’ profiles to remember their likes/dislikes and preferences, but also you can improve your service by providing a better experience
    • lavendersheshe
       
      Personalisation has become the most important trend in hospitality in the modern times. E business strategies like Smart Apps have been able to meet the requirements of customers and fulfill individuality as well as uniqueness to there experiences.
  • Digital keys ensure hassle-free and more secure entry and exit for your guests – every digital key generated is unique and completely non-reusable
    • lavendersheshe
       
      Digital keys is not only an E business strategy but also a sustainable one. Sustainability is another trend that is very significant to consumers.
  • Using the special hotel applications, AR/VR technologies, your guests can discover their options before even booking.
    • lavendersheshe
       
      This kind of E business strategy makes it more easier for a future customer to make a fast decision in purchasing your services.
  • ...4 more annotations...
  • That makes virtual concierge a must-have for modern hotels. The AI-powered application allows hoteliers to offer conversational assistance and give prompt replies to the queries all day and night
  • Smart devices like occupancy sensors, smart ventilation, air conditioning systems, thermostats, other suchlike technologies can increase the resale value by reducing costs.
    • lavendersheshe
       
      E business strategies also help in making large scale operations especially in big hotels more efficient.
  • The energy savings from IoT technology also include smart lighting solutions to utilize for a better understanding of your energy needs, automation of consumption, adaptation to current occupancy.
  • Thanks to the IoT solutions, you can forecast your maintenance needs according to the system usage and eliminate failures resulted in reducing costs.
  •  
    E business strategies like Smart Apps, digital keys, virtual concierge services, smart energy management systems, IoT technology etc. have shown to fulfill effectiveness and efficiency in business operations and achieve customer satisfaction. The hospitality industry is being transformed in this digital era and it is important that hospitality businesses implement E business strategies or solutions to achieve better results in doing business.
aquaholic1371

Best High-Tech Hotels | Digital Trends - 2 views

  • By Les Shu — April 24, 2015 7:00 PM 1 94 Subscribe Share Don't Fall Behind Stay current with a recap of today's Tech News from Digital Trends
  • Where technology is concerned, most hotels are behind the times. Sure, they offer amenities like Wi-Fi, flat-screen TVs, USB ports, and perhaps some extras like iPhone docks, but most hotel rooms don’t impress.
  • Besides the Yobot, Yotel features automated check-ins and check-outs (similar to airport kiosks), adjustable smart beds from Serta, and a “Technowall” with a flat-screen TV and streaming audio.
  • ...3 more annotations...
  • the Yobot, a robotic luggage handler that stores guests’ bags (Yotel rooms, called cabins, are small, so Yobot is useful for putting away giant suitcases). The robotic arm automatically lifts a bag to one of its available storage compartments. Yobot can even send your luggage off to the airport after you check out (via a delivery service).
  • Hotels have gone mobile, giving you the ability to check-in and request services via a smartphone app. The James hotels in Chicago and New York have gone a step further by outfitting their properties with iBeacon sensors. With the app, James Pocket Assistant, installed, guests automatically receive notifications once they step onto the property, which could be anything from hotel information to special discounts. The app functions as a virtual concierge, too, allowing you to communicate with staff or find nearby attractions.
  • If there’s one country that isn’t afraid of robot domination, it’s Japan. Huis Ten Bosch, a European-styled theme park, is planning a hotel that’s not only high-tech, but staffed by robots. The Henn-na Hotel (translation: Strange Hotel) will feature human-like robot receptionists that converse in natural language; robots even handle bellhop and custodial duties. There will be human employees, but the company’s president told CNN that he hopes robots will eventually operate 90 percent of the property.
  •  
    Hotels continue to implement the latest technology to enhance the guest experience. Many hotels are now experimenting with robot butlers, adjustable beds, ipads that allow guest to control all room controls. Many hotels are also using proximity marketing while on the property. Keyless entry using a smartphone, is becoming more and more common as well. There is even a hotel in Japan that wants to handle 90% of its staffing with robots.
  •  
    I feel like every business wants to implement the latest technology, why not? People love to see new features and compare it to the latest trends. This can be either beneficial or drive people away from your business. It really depends on what type of customers you are trying to attract.
« First ‹ Previous 41 - 60 of 911 Next › Last »
Showing 20 items per page