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One of the biggest complains received from travelers or hotel guests in New York is paying for Wi-Fi and not being able to get cellular data service. While wired and wireless service was available, the lack of cell phone signal for downloads and data service caused travelers to become frustrated. To help out, the Mandarin Oriental, New York decided to deploy a converged IP network and install the Ruckus Wi-Fi wall switches in every room to help with cellular and wireless capacity and coverage. Since installing the Ruckus Smart Wi-Fi system, Mandarin Oriental, New York has seen user capacity more than triple and wireless traffic eclipse traffic on the wired network, while customer wireless complaints have dropped by more than 85%.(But the benefit isn't just for the guests. According to the hotel, the new wall-switch Wi-Fi "dramatically reduces the cost and complexity of installing and managing wired and wireless network services."

This is awesome, especially in New York where the wi-fi traffic is crazy busy all the time. It is true that most guests do complain about having to pay for the wi-fi. I work at a hotel and that is one of the most complaints that I get. Even though in the article they say that the guests still have to pay for the wifi, it does allow the guest to have the confidence that they will receive a strong signal and that the internet will work.

All about  Mobile Wireless Cell Phone Recycling This articles states how  people know everything about using their cell phone, such as taking picture, recording and dialing but when it  comes time to dispose of the cell phone they are clueless of what to do . Knowing how to dispose of one's cellphone is very important  for our health because improper disposal of one's cell phone  can lead to the intoxication of the ecosystems due to all the  toxins that our cell phones contains such as lead, mercury, arsenic, cadmium, beryllium,  antimony and nickel. Taking in consideration that most used cell phones can be refurbished, it is important that we use proper disposal process so the cell phones can  be fixed to be given at a better price in third world countries or even if they cannot be fixed, manufacturers can  use the materials that are still good  to make a new cell phone instead of working with raw material to make new cell phones. If  one doesn't know how to dispose of their cell phones properly  they can always give the  to a " Recycling for charity" because these programs  dispose properly of used cell phone and therefore reduce  the toxicity of our landfill.

It is true that most used cell phone can be refurbished for future use. We should aim to go green and make most cell phones restored to full function faster and economically.

Source: Successful Meetings; Mar2005, Vol. 54 Issue 3, p28-34; Author: Ben Chapman bchapman@successfulmeetings.com I am posting this article because if points out another netiquette issue, which is having consideration for those outside your internet access zone, such as the public nearby, companions, and most importantly, your business supervisors and peers. This article discusses the pitfalls of technology when it comes to conducting meetings, whereas the attendees are not fully engaged due to their focus on their personal devices. While it was posted in 2005, and stating that establishment of etiquette rules are yet to be established, I still do not see indication seven years later that this trend of attentiveness towards one's device over the person next to you (or presenting to a group) has changed for the better. Not only that, but apparently meeting attendees have actually emailed the presenter to express their boredom with the meeting, and while it's good for coordinators to know how engaged the audience is, it still is very rude. The article does say that "awareness of etiquette is rising as technology matures" and "it's hip to have manners," but I don't see it in school nor in the workplace. Employers have all adopted guidelines regarding use of personal devices to limit use during work hours, and even to constrain employees online social activities to forbid use of their company name or to post disparaging comments. I find it sadly amusing that the very instruments which are meant to increase productivity and provide increased communication and professional interaction is becoming the very opposite in the workplace and during professional development venues.

The author introduced a recent study, which uncovered that information technology (IT) spending in the hospitality industry was expected to increase in 2011. Even though the article and survey were conducted in 2011, we can tell that the hospitality industry paid attention to the importance of IT investment and made good use of IT to improve customer service. In the article, the survey revealed that 56 percent of hospitality organizations planned to raise new technology investments to better equip their workforces, improve operational efficiencies and enhance the customer experience.

Push-to-talk over celluar (PoC) has impacted wireless communications and hardware development globally in the hospitality industry. There is a growing rend toward the use of mobile messaging apps among hotels, casinos, stadiums, and other venues. The Internet of Things (IoT) has ultimately been the forefront of wireless innovations and mobile apps are being developed on a daily basis to satisfy sector-specific needs. Being easily accessible over Wi-Fi or broadband networks allow great reach and consistent connectivity. Manufacturers are staying relevant through developing joint solutions with other companies to meet end user demands. For example LMR radio and smart phone makers have been working with PTT app firms as well as network providers to satisfy the amount of PoC demand. The trend on replacing two-way radios with smartphones has been seen; however, some are reluctant to change. Some manufacturers have created devices that look like traditional radios but ultimately are just 4G phones on the inside. As soon as safety, productivity, and response time are improved and stable, this transition will become commonplace. In the very near future, through the use of Bluetooth technologies, hotels will send keys directly to smartphones for guests who wish to skip the check-in process.

This article reflects on how communication is now being done through our mobile devices. With so many innovations occurring with technology there are new ways to communicate. The introduction of wireless bluetooth has impacted the push to talk. It's important to keep up with the new innovations in order to stay relevant and not fall behind. The idea of merging devices, in regard to radio is the next big thing. I believe it's important to continue the trend of technology because it helps improve communication and customer experiences. Mobile-applications will at one point be assigned to a certain job and that's how communication will take place. For some it may be a bluetooth piece for others it may be a small microphone attached to the clothing.

Grand Hyatt San Francisco has selected a package of VingCard Elsafe solutions for installation during renovation of its 659 guestrooms. The renovation features the addition of VingCard's Orion energy management system and Signature RFID locks powered by the VISIONLINE wireless online access management system.

Article discusses the recent large scale IT investment in green friendly security for the Grand Hyatt San Francisco. The hotel recently upgraded 659 of its hotel guestrooms to feature energy management software as well as RFID enable security features for guests. This represents a significant investment in green technology for the use of energy conservation which in the long run will lower energy costs for the hotel in addition to making the hotel a more secure atmosphere for the guests. Hotel staff can monitor all forms of these upgrades which all communicate and work together with each other one a room has been reserved.

Proximity Marketing is the trend of the marketing sector of the hospitality industry. Based on the statistics, there is a great increase in using proximity marketing recent years. And there are some reasons why hotels choose to use this technology. First, it enables the hotel to reach potential customers and providing electronic forms of advertising. By notifying guests of exclusive promotions hotels have to offer through their mobile phones, hotels and advertisers have a greater chance of customers responding to their advertisements, and therefore a greater ROI on their marketing spend. Second, from the perspective of the hotel, it decrease the advertising cost in terms of decreasing labor cost. It is said that proximity marketing has a tremendous revenue-production potential, and more hotels are engaging in using proximity marketing.

Proximity marketing is the localized wireless distribution of advertising content associated with a particular place. It is now becoming one of the most popular marketing tools in any industry especially in hospitality. Marketing people from hotel industry were looking for new marketing tools past few years. Instead of sending out promotion mails or emails, they need to have better ideas. What they realized is that wish an increase in the use of mobile devices, hotels can communicate and provide better service with guest cell phone. They also realized guests usually watch TV, while they are waiting to be C/I. So hotel is now providing offers while guests are in line. It is a Win-Win situation. The way to find communication is now the key of marketing. Proximity Marketing is a type of eMarketing that will help to communicate with guests with low cost.

According to this article, it said that by the end of 2011, 91% of Americans  owned mobile phones, and Smartphone penetration have been doubled. Obviously, it becomes a trend in hospitality industry nowadays that more and more people use smart phones and tablets. Based on wireless such as bluetooth, it allows hoteliers to interact with customers much easier and more convenient. Proximity marketing is one kind of eMarketing which is very popular in daily life. It is well known that better marketing brings better sales which of course increases revenues of companies. By sending guests nearby informations about promotions and discounts, hotels attract more guests than before. However, too much informations sent to guests will make them sucks and they have no choice to select what they really want. So in my opinion, I think it should be improved.

Engergy always be the top cost generator in hotel expense. Hundreds of new technology is developed to control the cost of energy consume and provent guests' oversmart on wasting. Zenros Smart Engergy is a new energy management system for hotels. It is predicted that the system can save at least 35% in HLP cost.

Solar Powered Energy Management for Hotels "Hotels consume massive amounts of energy and use 50% more energy than a similar sized residential building despite having only 55% occupancy rates on average. " "Energy costs are the ghighest fixed expenses for hotels fafter salaries. It is very important for hotels to save energy  The article started by mentioning the most widely used sensor system. And smart energy management solutions are quite expensive and sometimes even impossible to be retrofit old hotels.  ZENROS is a new solar powered energy management system. It is believed  to be able to save at least 35% in HLP costs. It is connected to the room controller and use Zigbee Smart Energy, a panel wireless communication system to control all the electrical devices. This combination of solar energy and wireless enables restoration in most hotels, even the ones without electrical grid nearby. 

University of Wisconsin at Madison has partnered up with Physical Plant and the UW police department to upgrade their security system. Instead of the traditional hardwired cameras the university has switched to wireless cameras which should offer more benefits. The wireless cameras will allow all the cameras to be seen at one location instead of at the specific buildings or nearby locations. The new cameras are now color instead of black and white and have a highly upgraded motion sensor compared to the old ones. I think these cameras will help the university and help them bring the crime rate down around campus.

This article focuses on sustainability and methods in which technology is utilized to conserve energy and waste, while also not hindering the guest experience. Hotels, similar to the Salvatore Grand Hotel, have began implementing systems such as the Verve Living System, by Zeno Controls, LLC, that provide wireless connections to the heating, ventilation, and air conditioning system, as well as the lighting in the guest room. It utilizes sensors to activate such amenities, and enables the guest to enter the room, place their key card into a slot, and it will begin to adjust to the preferred temperature and the preferred lighting levels. Once the key card is removed, such as when the guest is leaving the room, after a very short delay, it sends a signal that verifies the room is unoccupied, and turns off these energy-consuming items in the room. Many guests, when staying in hotels, do not consider turning off their lights or air conditioning when they leave the room, and simply leave everything running. They do not realize the impact this has not only on costs for the hotel itself, but also the impact that it has on energy consumption and sustainability. With the growing awareness of being "green", guests are focusing more and more on conservation, however, they may still be slacking in these areas, leaving things on, being absent minded. This system will allow guests to not have to worry about such tasks, and controls the system of turning these items off for them, adding convenience for the guest who is environmentally conscious. I have personally seen a similar system being used in a hotel room, and thought it was a great idea, and an amazing way to control costs and eliminate waste of resources. It is also very surprising to read that the Verve Living System detects low battery levels, constant occupancy, problems with room connectivity, and rooms that are not communicating with the hotel PMS or other systems. This enables the maintenance team of a hotel to fun

Hotel facility managers challenged by demand for wireless communications

This article report that sensitive data such as credit card information can be easily received through hotel wireless networks by cybercriminals due to the poor protection network. With the information, cybercriminals can make clone credit cards, which are indistinguishable from the real one and difficult to be traced. What worse is it takes months for hotels, customer and credit card companies to find out this criminal activity. Although hotels have began to step up security, this article notice that customers, especially those travel a lot, need to pay attention to their bank statement since the trend of hacker attacks didn't go down.

 In the customer survey the mobile POS requirement is high, and the online payment is also popular among consumers. The trend is obviously and the development of such technology will become beneficial investment for the company.  

This article shows us the result of VSR Magazine's first annual "2012 POS Study". The result indicated some developments and some worries of end users. 28% current POS were not well integrated into other IT systems, the POS is not ready to grow with their company, and it is difficult to add additional modules or functionalities to the current POS. But it also indicated negative perceptions of wireless POS have given way to a more positive outlook. Most of them wanted mobile POS capabilities to be the top technology features for next POS solutions because of three reasons. Firstly, mobile POS is vary from improving the customer experience. Secondly, mobile POS providing associates with better tools. In addition, it speeding up checkout and providing a more mobile workforce. Most of them wanted E-wallet payment in the next POS. some others were interested in near-field communication payment, while very few people want future POS to recognize near-field communication coupons.

The article talks about the results of first annual "2012 POS Study." The study were POS were not well integrated into IT systems 28% that the POS is not ready to grow with their company(26%) and to the additional modules or functionalities to the current POS ( 30%). Secondly, the study also shows the negative perceptions of wireless POS have given way for positive outcomes. For example, they want mobile POS capabilities were the top technology features they want for the next POS solutions. According to reports, restaurant operators have a wish list of anticipated POS platforms that go beyond mobile POS. Finally, E-wallet payment was the most widely recognized new payment option, with 36% of respondents that they want it with their next POS.

CBS Sports debuted their improved technology during their recent Masters telecast with the help of high-speed wireless radio frequency (RF) cameras. The cameras followed the leaders on the ground to provide viewers more access to the 365-acre golf course. This enhanced technology has never been used before at the Masters, a traditional venue that is notorious for its cell phone ban. In this day-and-age spending a day without a cell phone is unfathomable to some. However thousands of patrons attending abide by the rules for the love of the game. The Masters is comparable to the Super Bowl in terms of media coverage and hype. The event also generates higher room rates and occupancy levels due to increased demand.

INNCOM is the global hospitality-industry leader in advanced energy-management and Integrated Room Automation Systems (IRAS) for hotels and resorts. Furthermore, INNCOM is considered to be a pioneer in wireless environment installation with extensive experience in networking guestroom equipment and 25 years of tradition. INNCOM invented a Deep Mesh Network which uses advanced radio frequency technology to provide better control and monitoring over a hotel's HVAC, lighting and other equipment with the goals of reducing energy consumption and simultaneously improving the guest experience. In case of the Waikiki Beach Marriott Resort & Spa, it had upgraded its guestroom temperature control system to a networked energy management system utilizing the Deep Mesh Network (DMN) architecture from INNCOM, and since the 1,310-room property converted to this robust wireless environment (nearly eight months ago), energy consumption has dropped by 21 percent without requiring the 40-year-old facility to undergo an extensive or costly installation effort. After all, energy conservation is not just a question of saving money, but saving something that is home to us all: the earth.

Widely utilization and application of IT technology especially wireless and mobile technology are expected to increase in recent years.More and more hospitality organizations are realize the important role the mobile investment played in improving operational efficiency and enhance the customer experience. With wireless devices, hospitality organizations can save time of doing guest/attendee check-in, table-side order/payment or event ticketing which will improve operation efficiency and customers' satisfaction. According to survey results, tablets and VoIP handsets are the top two mobile devices planned for new deployments. Furthermore, right IT investment will increase revenues and have a good sales.

ITG Networks provides multi-product technology solution at the new Residence Inn by Marriott on Pittsburgh's North Shore. Wexford, PA April 15, 2010 - Kratsa Properties awarded ITG Networks a multiple product contract to install and support Kratsa's technology solution for the new Residence Inn by Marriott, a 148,500 square foot, extended stay hotel offers luxury suites on Pittsburgh's North Shore, within walking distance to Heinz Field, PNC Park and a variety of bars and restaurants. Adjacent to PNC Park's home plate entrance, on the corner of West General Robinson Street and Mazeroski Way, this 10-story hotel will provide an array of the latest digital amenities. When the hotel opened its doors on April 5th guests had mobility with a business-class, wireless, high-speed Internet access (HSIA) solution throughout the property. This solution provides secure, plug n' play access. wireless is available throughout 180 suite-style rooms and all common areas. Wired Ethernet is also available in all guest rooms. Each desk is equipped with a convenient pull-through desk hub and 10' Ethernet cable. For added convenience, the hotel lobby offers a large social laptop table with twelve built-in Ethernet and power outlets. With a complete understanding of the Marriott requirements ITG was able to engineer the overall network to use common networking gear for both Voice and Data. Kratsa Properties now has a system that will both cost less to operate and offer the features and functionality the company requires to meet its customer service goals. Summary: This company provides mobility internet throughout a property, and in this case is the Residence Inn Marriott with 180 suites. ITG Network works hand in hand with different companies to integrate the property management system. Nevertheless, ITG is a full service management development company whom helps with the maintenance of the hospitality industry properties

Like the tittle said, this article introduced some basic methods to keep data safe when connecting to public wireless hotspots. The author pointed out that whenever we connect to public Wi-Fi hotspots, most single piece of data can be picked up by anyone within range of the same network. It is very important to keep our data safety especially in the public place. The author introduced ten methods to protect data safety. It included turn off "auto connect", don't share files on computer, get a 3G or 4G adapter, create your own secure connection with a VPN, connect securely to your home PC, then connect to sites you need, firewall your computer and so on. During introducing the methods to protect the data, the author also told basic knowledge about how the data will be picked up by others.  In the part of don't share files on computer, the author pointed out that many people choose home network when they are connecting into public Wi-Fi which can let other people stole the sharing files. Also the firewall for the computer is really necessary to protect the data in the computer. Finally, the author told an easiest implementation which is restrict what you do on Wi-Fi. People should not do anything on Wi-Fi that you wouldn't want to share with anyone else like bill payments. It can let other people know your account and password when you make payments through public Wi-Fi.

A telecommunication network used to refer to the collection of switches of wirings used by telephone service; it is now include internet, microwave and wireless equipment as well as telephony. The main function of a telecommunication network is to provide efficient and effect transmission of information. A telecommunication network can set up as WAN and LAN. A telecommunication set up as WAN allows reliable communication between nodes that are geographically located across large distance. Hotels chains that located in different area would like to use this network model. With the same level of security, a telecommunication network set up as LAN is used on a smaller geographic area. It provides phone, data, and internet within an enclosed setting. One example is a hotel, where the phones and internet access are all routed through a network located within a hotel. As technologies continue to advance, the definition and the scope of the telecommunication network will also continue to change. But what will remain the same is the core concept. Before I read this paper, my opinion on a telecommunication network is always indicates telephone service, and now I understand it also include internet, microwave and wireless equipment. I have to say that technology have been changed very fast so that we must keep in mind to update our knowledge on these new technology as well.

In today`s network environment we must stay someplace if we do heavy internet work or watch HD movie download big software, can`t do these with 3G. If Wireless bandwidth comes true. Not only eliminate all kinds of internet cable but also big benefit for internet user. Although now there are lots of technical problem , but the Wireless bandwidth is a trend. It must be come true in the furture.