5 Connectivity Considerations for Hoteliers | News | Hospitality Magazine (HT) - 0 views
-
91% of guests say they make their hotel section based on the property offering free Wi-Fi.
-
Upgrade the details.
-
Knowing the USB’s ubiquity, look for ways to incorporate additional ports throughout the hotel to simplify the charging experience.
- ...7 more annotations...
-
This article shows five easy ways in which a hotelier would be able to improve their guest experience with 5 technological connectivity considerations. Interestingly enough it shows the importance to having a high tech hotel as 91% of guests choose their hotel based off the hotel offering free wifi. Therefore, these 5 considerations are a great opportunity for any hotel in order to ensure guest satisfaction. Firstly, the hotel should upgrade the small details, such as the outlets throughout the hotel and integrating them into a sleek design in the hotel as to not stand out. Secondly, it would be important to increase the connection points and power access in the room, making it most convenient for guest to charge multiple devices in convenient locations. The next point would be to ensure a seamless indoor-outdoor connection, this not only means having wifi in the outdoor areas of the hotel, but to also offer connection spots for charging (eg. by the pool) and this ties into the next point, being to take advantage of the common spaces as these areas are becoming a place for people to socialize and work, therefore the areas should be designed in a way for the guests use. Lastly, the hotel also must take into consideration the sustainability, not only because of the guests growing concerns but with investing in new technological products they could save on cost and be more efficient, especially in the long run.