Group items tagged

Pay-at-the-table apps are becoming increasingly popular among restaurants of all levels, from fast casual to fine dining

These apps started as a way for small businesses to streamline their payment processes and reduce technology overhead

And yet, many restaurants that have clung to the paper receipt model for years are moving this direction, as it saves the restaurant both time and money, increases profits and tips, and reduces waste. It also provides benefits to the customer, which makes pay-at-the-table even more appealing. 

The payment method can’t come to the POS – customers aren’t going to turn over their PIN or smartphone – so the POS has to come to the customer.

Higher table turns

Less waiting for customers, higher tips for servers

AI in Hospitality: The Impact of Artificial Intelligence on the Hotel Industry By Hotel Tech Report Last updated January 25, 2023 9 min read Revenue Management Systems Livechat & Chatbots TABLE OF CONTENTS Hotel Operations Hotel Revenue Management Hotel Marketing Hotel Sales & MICE Guest Experience Human Resources and Labor Large Chains

estimated that 14% of jobs across 21 countries are at high risk of automation.

rtificial intelligence (AI) can greatly improve hotel operations by automating repetitive tasks such as booking and contactless check-in processes, freeing up staff to focus on providing personalized service to guests.

Now" for Urbanspoon Rezbook, enabling diners to view immediate table availability at their favorite restaurants, both for reservations and walk-ins.

new functionality gives diners the immediate gratification of securing a table when they want it, and accessing table availability at a broader pool of restaurants that may not take reservations or have heavy walk-in and waitlist traffic.

Restaurants have a unique opportunity to market open inventory that's never been available to them before."

ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to

ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to

ome restaurants are already moving towards replacing menus with either M-POS tablets or fixed kiosks at tables which customers can use to

“In addition to improving our customer experience, the Pay-at-the-Table solution provides a number of benefits for our business and employees, including increased efficiency and table turnover. With the Pay-at-the-Table solution, we’re also able to offer our customers curbside pickup, allowing them to receive their food and pay without needing to leave their car, which many of our customers take advantage of.”

odesco said that the Surface interactive table is among the most surprising feature.  Guests can use it to browse the Web, play online games, or even use interactive maps to plan the next day’s adventures.  “Its applications are basically unlimited,” she said.

which boasts fully interactive tables with touch technology.

Customers are also able to order directly from the digital menu, reducing waiters to little more than human FAQs

like ordering a cab.

A growing number of restaurant chains are turning to guest-facing technology to address such pressures. Casual-dining chains, such as Chili’s and Applebee’s, are rolling out the use of tabletop tablets for ordering and paying in their restaurants this year, for example. And BJ’s Restaurants Inc. revealed this week that guests will soon be able to order and pay using their own smart phones and other devices.

O’Cull estimates that a mid-scale casual-dining chain that produces $2.5 million in sales could save 100 to 200 basis points in labor costs, or roughly 1 percent to 2 percent, by offering technology that will allow guests to order and pay.

“We estimate that the restaurant could eliminate 30 percent to 40 percent of its total server hours and reduce labor costs by 100-200 basis points,” he wrote. “Obviously, the number of servers employed would fall, but the take-home pay of remaining servers would increase significantly.”

Desert River has launched its newest venture: e-commerce site tableLights.me, an online platform for table lights.

It offers a selection of cordless table lights in the Middle East – ranging from economy Yallah! Lights, to high-end customised lamps by Imagilights.

The concept was born when F&B operators were looking for unique designs in quality table lamps and the newest candle replacement products that match the style of their venue, and contribute to the overall ambiance.

Use the “Save” option to bookmark a page. Bookmarking saves a link to the page in your online Diigo library, allowing you to easily access it later.

Highlighting can also be accomplished from the context pop-up. After the Chrome extension is installed, whenever you select text on a webpage, the context pop-up will appear, allowing you to accomplish text-related annotation. Highlight Pop-up Menu – After you highlight some text, position your mouse cursor over it and the highlight pop-up menu will appear. The highlight pop-up menu allows you to add notes to, share, or delete the highlight.

Sticky Note Click the middle icon on the annotation toolbar to add a sticky note to the page. With a sticky note, you can write your thoughts anywhere on a web page.

Advanced Search Search Products & Services    News Releases Close Send a release Member sign in Become a member For bloggers For journalists Global sites Products & Services Knowledge Center Browse News Releases Contact PR Newswire

he leading global provider of revenue generating solutions for hoteliers, clearly demonstrates how crucial Global Distribution System (GDS) platforms and GDS Shopping Displays are to travel agents:

84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more.

Sit-down restaurants have traditionally abstained from digital innovations and other kinds of consumer-facing technology out of fear that these changes could cheapen the diner’s experience and undercut their value proposition

One-hundred percent of foodservice operators reported in a December Panasonic survey that the pandemic has intensified their sense of urgency to adopt transformational technology, and respondents are implementing tech that prioritizes safety and self-service in response.

This prioritization seems to directly reflect diner sentiment, with 21% of consumers planning to dine inside a restaurant reporting that contactless payment options would factor into their restaurant choice. This is especially true for younger consumers: 29% of Gen Z diners said contactless payment solutions would influence where they eat compared to 24% of millennials and 18% of Gen X consumers. 

/* Tooltip */ /* easyTooltip used in UserArchives */ #easyTooltip { position: absolute; border: 1px solid #ccc; background: #333; padding: 5px; display: none; color: #fff; } #screenshot { position: absolute; border: 1px solid #ccc; background: #333; padding: 5px; display: none; color: #fff; } inShare0 &nbsp; Print Email Page RSS Feeds Posted Date:&nbsp;<

The RTI Total Oil Management® (TOM) solution eliminates the often messy and time-consuming process of manually handling oil, while maximizing food quality and bottom line.

Eliminating the “grease shuttle” removes a kitchen safety hazard.

A program called Mixologists lets patrons play bartender by creating and ordering concoctions of whatever cocktails and mixers they click on. The system is able to remember users' drink orders and, one day, may be able to offer customers the same drink at other Harrah's locations, such as when they play a slot machine. Another program lets users watch YouTube videos, either by searching or choosing from a list of popular videos. Harrah's officials said they reached a licensing deal with YouTube on Wednesday. The table also includes a program called Flirt, which lets customers sitting at any such table in the lounge see and chat with each other, take and e-mail pictures and even trade cellphone numbers. "In a different point in my life, I might use Flirt a lot," Stanley said. Other programs let users play video games or get information about restaurants, shows, nightclubs and other Harrah's attractions. Pete Thompson, Microsoft's general manager of surface computing, said the table's computer was designed so businesses can customize it to meet their needs. "This is very open. There's no scripting," Thompson said. "People feel a sense of freedom." Thompson said the computer uses a camera behind the screen to detect hand movements, which become visible to the camera like silhouettes once users press their fingers on the table. That lets the table display high resolution images but still function as a table, he said. Unlike a typical computer monitor, you can still set drinks on it.

Choice created the software in 2003 as an inexpensive solution for franchisees of its economy brands.

The PMS had a lot of growing pains at first, but eventually it became more and more cloud enabled and was adopted across the company.

“A lot of companies had outsourced their IT and now they’re bringing it back in house because they can do almost everything they need on the cloud or through software as a service.

To alleviate the issues that come with this process, Somi Data has developed software that allows restaurant employees to easily enter a customer’s order directly from the table to the POS system with just a push of a button; SuiteServertm (from their SuiteOrderstm division).

Full POS synchronization with automatic updates for menu item availability and pricing, eliminating a time-consuming and tedious uploading/transferring process. A list of modifiers that can be added to a specific food item, to accommodate to a customer’s exact preferences. A table-side payment option; employees can swipe a customer’s payment method using the tablet/mobile device, saving time from having to return the POS terminal. A ‘Quick Order’ option, giving employees the ability to search the name of a food item, which then brings up a list of food items that match what is typed. The employee can then select it from the list of suggested items, eliminating the process of sifting through different sections of the menu to find the correct item. Instead of typing the order, an employee can also ‘write’ the order on the device with a stylus, and the SuiteServer software will interpret the writing and bring up a list of menu options that match what was written.

Tablets don't offer that personal touch; they do help servers truly focus on customer service

resulting in increased guest satisfaction, more efficient staff, and growing revenues.

They have a deep-seated expectation of being greeted and attended to throughout the meal. This will continue to hold true, even when a tablet is on the table.

And the end result is going to benefit guests, which opens opportunity for restaurants

At the intersection of much of this conversation is technology. Roughly half of full-service, fast casual, and coffee and snack operators, said they devoted more resources to tech during COVID, including online or in-app ordering, mobile payment, and delivery management, according to the National Restaurant Association’s 2021 State of the Restaurant Industry Report.

Percentage of restaurant operators who say they devoted more resources to customer-facing technology since the beginning of the outbreak in March