The Trump Organization plans to make a major investment in the resort and golf courses with the intention of restoring Doral to its former grandeur.
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The Trump Organization Announces the Purchase of Miami's Legendary Doral Hotel & Countr... - 0 views
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“When Doral first opened, it was considered the best resort in the world,” stated Donald J. Trump, chairman and president. “The combination of the property’s incredible location in the heart of Miami and our very significant investment in upgrading the resort will enable us to return Doral to its former glory if not surpass it. When completed, Doral will be the finest resort and golf club in the country.”
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“Our ability to create value through the development process combined with the strength of our brand and our unsurpassed hotel and golf management capabilities make us the ideal owner of this iconic asset,”
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Earlier this month, TRUMP HOTEL COLLECTION announced it had been selected by the U.S. General Services Administration as part of an exhaustive and competitive RFP process to be the developer of Washington, D.C.’s The Old Post Office, the most sought-after hotel development opportunity in the country.
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It was recently brought to my attention that Donald Trump has expanded his portfolio with the $150 million dollar purchase of Miami's Doral Hotel & Country Club. I was casually watching the coverage of the 2012 World Golf Cadillac Championship on NBC and saw Ivanka and Donald on the screen but just brushed it off because of their well known passion for golf. To be honest, it was more exciting for me to see Watson fall to Rose after missing a birdie putt in the playoff round. Anyways, after searching Market Watch for 'IT Investment' and 'RFP' I stumbled upon this article and it all made sense. I am now pleased to summarize the exciting $200 million dollar investment Mr. Trump made with intentions to "reposition all aspects of the resort" resulting in a "greatly enhanced guest experience." Although not explicitly stated, I assume this investment will also include a 'renovation' of the current IT structure of the hotel and country club to increase productivity, revenue and ultimately ROI. Linda Robertson, from the Miami Herald, reported on March 8th that Mr. Trump stated, "to have 800 acres in a city like Miami -that opportunity will never arise again." It will be interesting to see how The Trump Organization follows through on their investment and achieves their goal of making Doral a "world-class facility benefiting of the resort." This article also mentions that The Trump Hotel Collection had been selected by GSA as the preferred developer for Washington D.C.'s The Old Post Office after an "exhaustive" Request For Proposal review. After researching the topic I could not find for what exact reasons he won, besides money. I will take a further look into the news. A lot of exciting new developments for The Trump Organization in the recent few months.
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Telecommunication networks - parts of telecommunication network - types of telecommunic... - 0 views
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Telecommunication network has many types like wide area network, metropolitan area network, local areanetwork, campus area network, personal area network, virtual private networks, client server network, peer to peer network, network computing
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This article is definition of telecommunication network. It introduces the basic segments of telecommunication network, and lists the types of telecommunication network. At the last, it also offers some example to show the telecommunication network. From this article, I can know the function of terminals, channels, processors, computers and control soft wares. And there are three main components in the structure of telecommunication network. According to the different geographic area, the telecommunication network has different types.
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Types Of Information Technology Used In Hospitality, Recreation & Tourism - 1 views
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The hospitality industry can be extremely overwhelming if all departments are not in sink because one department depends on the other. In order to increase efficiency and service delivery various hardware and software systems have to be implemented. For example: an application for making hotel reservations which is used to check availability of rates and rooms could be NovaPlus from multi system incorporation. This program provides access for the guest and allows hotel management to modification accessibility to discounts on base rates. Another software needed in the hotel industry is the point of sale which the PlacePoint program can be used from multi system incorporation. In this program employee/guest can place orders in the menu and it is known to be structured as user friendly. One of the most important applications in the industry would be the Property management application which is where all the guest contact information, preferences, revenue management and room sales strategy are located. Overall there are a numerous of software and hardware necessary in order to run a hotel efficiently. From my own experience I have worked with 3 different PMS systems, Brilliant, Epitome and Opera, it just seems that after learning one system I find that it was better then the last one. As technology advances I have found that the more updated PMS systems like Opera , work much better and have facilitated my working environment and user friendly. Whatever the previous systems lacked in efficiency for the employee, the new system definitely gained.
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The hospitality industry consists of a service industry that includes lodging restaurants event planning transportation and so on. It relies heavily on the availability of leisure time and disposable income. It all requires the aid of facility maintenance, direct operations, housekeepers, kitchen workers, etc in which they all serve the industry in different ways. So this program helps runs a hotel business for example a lot smoother for the guests and hotel management. These PMS programs although not always reliable if there were a power outage, are all well structured and efficient. Epitome for example is backed by highly effective training, may offer considerable value for money and is continued by ongoing support and assistance.
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This article discusses the types of information Technology that is used in the Hospitality industry. These systems are needed, to make sure the business runs seamlessly without problem. Most of the systems rely on each other to run properly, and different departments need these systems in order to make the whole business work together efficiently. The essential Technology needed is Computer Software and hardware. Reservation Technology for booking guests. Property management application, POS Systems, and applications for Food and beverage and conference management.
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Trends and New Technology in Hospitality for 2014. - Tuesday, 8th July 2014 at 4Hoteliers - 2 views
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A survey reports that 72 percent of consumers trust online reviews as much as personal recommendations; in 2014, review sites like TripAdvisor and Yelp will continue to become more influential as users look for ways to make their world a bit smaller and more personalized.
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As members of the general leisure industry, hospitality businesses must therefore cater to the early adopters, the tech-savvy, and the novices in one fell swoop—and staying ahead of the curve requires an inexhaustible spirit and a knowledge of industry trends.
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As members of the general leisure industry, hospitality businesses must therefore cater to the early adopters, the tech-savvy, and the novices in one fell swoop—and staying ahead of the curve requires an inexhaustible spirit and a knowledge of industry trends.
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Like any industry, the field of tourism and hospitality must be competitive and technologically advanced. The article addresses six technological trends within the hospitality industry. 1. Virtual reservations - A significant number of patrons reserve their hotels via a computer or mobile device. Thus travel booking websites have become more popular. 2. Virtual check-in and ordering - Check-in kiosks cut down on customer wait time (long lines, short staff, etc.). More hotels and restaurants will be making use of these technologies. As technology advances, consumers shouldn't be surprised to see more futuristic options such as voice recognition, fingerprint and retina ID. 3. Travelers with multiple devices - Hotels have to be conscientious of this fact in terms of room design, public (hotel) space and structure. Customers want to feel secure that they (and their devices) can be properly accommodated. 4. Hospitality staff with multiple devices - This trend is a win-win for employees and customers. Employees can better meet the needs of their customers no matter their location (poolside, bar, lobby, etc.). Also, by collecting data, businesses have a better understanding of customer needs and preferences. Customers have the freedom to be more mobile (in any area of the hotel) without feeling disconnected or not being able to have their needs met. 5. High tech meeting and public space - Hotel meeting rooms and lobbies are receiving technological make-overs to accommodate users who rely on multiple devices. This is great for business as it creates an environment that is conducive to conducting technologically advanced meetings and conferences in a comfortable setting. 6. Online reviews - These reviews are crucial to businesses as well as consumers. On the business end, companies will be able to gauge their effectiveness in all areas via honest customer feedback. Consumers have the opportunity to make better choices after reading reviews based on ot
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shared by Jessica Schwec on 19 Jan 15
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FIFA and the environment - FIFA.com - 1 views
www.fifa.com/...environmental.html
environment FIFA World Cup soccer green initiative environmentalism
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Issues such as global warming, environmental conservation and sustainable management are a concern for FIFA, not only in regards to FIFA World Cups™, but also in relation to FIFA as an organisation.
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FIFA has encouraged and engaged with Local Organising Committees (LOC) in regard to environmental protection since 2005 when the German LOC launched the Green Goal environmental programme for the 2006 FIFA World Cup™.
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Inspired by Green Goal 2006 and by previous experiences with major international events in South Africa, the South African LOC developed a Green Goal programme for the 2010 FIFA World Cup™.
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The LOC for the FIFA Women’s World Cup Germany 2011™ launched the Green Goal 2011 programme in early 2010, building on the experiences from 2006 to expand the environmental project.
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In assuring its commitment to the environment in the future, FIFA decided to include environmental protection in future bidding agreements, starting with the bidding process for the FIFA World Cups™ in 2018 and 2022. FIFA requested comprehensive information on the activities planned to avoid, reduce and offset the negative environmental impacts of hosting the FIFA World Cup™.
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FIFA has paid noticeable attention to the environmental impact of the World Cup since the 2006 World Cup and green management has increased with every World Cup since with the biggest plans already staged for years 2018 and 2022. The Green Goal environmental program has been in effect since 2005 when FIFA partnered with Local Organizing Committees (LOCs) in order to champion green initiatives. This program has been adapted for every World Cup since. The program combines the resources of host cities, governmental departments, local environmentalists and international partners. Now, FIFA is implementing green initiatives into the bidding process for 2018 and 2022 by requesting information pertaining to the reduction and control of negative environmental impacts from bidders prior to making a decision on where to host the World Cup. In my opinion, FIFA has adequately worked towards environmental sustainability over the past ten years and has powerful plans to continue and improve green initiatives going forward. Previously, the indoctrination of the Green Goal program in 2005 laid the foundation for green goals and growth. Each subsequent World Cup has relied on a Green Goal program to set and measure environmental initiatives. Also, FIFA has already begun working on the Green Goal for 2018 and 2022 by requiring potential host destinations to incorporate environmental sustainability into the management structure of the mega-event. Management is required to set measurable objectives in six key areas: water, waste, energy, transportation, procurement and climate change. In addition, potential host destinations are required to plan and explain how they will incorporate stakeholders and the community via an Environmental Advisory Board. All of these aspects must be outlined in the bid submitted for consideration by FIFA and will be weighed heavily during the host location decision process.
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FIFA's decision to use involved green standards as part of the bidding process for World Cups 2018 and 2022 is ingenious. The rigorous standards and expectations eliminate cities that are unwilling or unable to do the research and prep work required for the environmental concerns associated with such a large and prestigious event. However, these same circumstances caused increased competition between the remaining cities and come with some sort of financial cost. The increased competition between potential host cities and the associated higher costs pertaining to the implementation of green strategies may be seen as negatives to involved commercial/government entities and community conservatives. The following comparison explains how this may be so. Companies often design buildings with minimal closets despite having a large need for storage space. The philosophy behind this is "closets don't make money." On the contrary, entertainments space (i.e. Casinos), larger sales floors (i.e. Car Dealerships) and management offices are all spaces in which money is generate and therefore income is maximized by maximizing the "money-generating space" and minimizing spaces (i.e. closets) that do not do so. Similarly, green initiatives guarantee extra expenses and do not generate a significantly increased income. Some entities may view green initiatives as "closets." In conclusion, FIFA is a powerful force in the green initiative campaign. The organization has worked tirelessly the last 15 years to implement and improve environmental initiatives related to the World Cup. Despite the outside chance that a significant portion of the population will view green initiatives as costly non-necessities, I believe that FIFA's Green Goal program will be a success. It provides an expanding platform for each subsequent Word Cup by requiring environmental initiatives to be implemented at the management level and begin at the earliest point possible: bidding.
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Choices for Going Green in the Hospitality Industry: How is the Hospitality Industry Go... - 2 views
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The hospitality industry recognizes the importance of managing its properties in an environmentally responsible way.
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The hospitality industry whose services span the management of large areas of land, real estate, energy and other resources, is no exception.
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ecotourism as the fastest growing market in the hospitality industry. Adopting environmentally responsible practices has become imperative to promote properties as destinations for such clients. Another positive outcome is the healthier environments they generate
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Certification: Managers of hotel properties, from bed and breakfast inns to large facilities are turning to certification as a means toward going green.
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Their commitment to environmental conservation is viewed favorably by customers and the communities they operate in.
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they incorporate many environmentally sustainable practices in their operations. The use of land, materials such as paint and carpets, furniture, fixtures and equipment, cleaning supplies and food, lend themselves to eco-friendly practices.
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In addition to certification, some members of the hospitality industry are contributing to the greening effort by setting their own goals and priorities.
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As customers become increasingly concerned with environmental conservation, technologies and practices will adapt to cater to such need. Environmental sustainability will be a key focus of these efforts.
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The hospitality industry is recognizing how imperative it is to run your hotel in a way where it will not only benefit you and your business but for the environment as well. Many hotels are making an effort to making an effort to become certified by means of having a going green business. In addition to certification, businesses in the hospitality industry are contributing to this go green effort by seeking specific goals and priorities. Hotels for example are focusing on how to save energy and water conservation, solid waste management, land use and indoor air quality. Changing basic hotel equipment such as toilets, solar heating, washing machines/dryers, refrigerators to "green products" can create a big difference in hotel energy costs and help save the environment as well. When a hotel owner applies for certification they are carefully inspected to verify compliance on how well the hotel manages their business efficiently by saving energy, water and disposing wastes properly for example. Even something so small as using the right cleaning supplies can have a positive impact on the environment. Not only does going green lower hotel costs but they also receive tax rebates, zoning permits and other incentives to persuade hotels to go green.
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In todays world, where ecoturism is the fastest growing market in the hospitality industry, hotel managers and owners realize the importance of running their properties in an environmentally responsible way. These initiatives usually translate in to greater customer recognition and loyalty. Some of the ways they achieve this is thru certifications, such as LEED which focuses on improvements to buildings and structures in order to maximize operations such as energy performance, conservation of water and other resources.
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In an effort to become more environmentally conscious, many hotels and resorts have taken major steps, from pre construction to customer requests, to reduce their "carbon footprint". These establishments understand the value of "going green" not just to increase their long term profits but also to cater to a growing demand for more environmentally friendly recreational outlets. Going green is more than just a fad. Therefore, it is imperative, to stakeholders, within the hospitality and tourism industry to make the necessary changes to maintain a competitive edge.
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shared by alhmcr on 10 Jun 19
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Technology is on the MENU.: Discovery Service for FIU Libraries. - 1 views
eds.b.ebscohost.com.ezproxy.fiu.edu/...pdfviewer
technology menu discovery service business software hospitality tech
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The premise of the article is based around the future of Quick Service Restaurants (QSR) and food delivery services within the industry. Within it is the premise it states that the Total Addressable Market for delivery will increase from $60 billion to $220 billion. Furthermore it notes that Amazon's acquisition of Wholefoods and the use of technology in more traditional restaurants may effect QSR performance. That being said though QSR like McDonald's, Dominoes, and Panera, have spent a considerable amount on their I.T structure to further compete with the trend.
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Website, GDS and OTA: the right mix in distribution channel investments - Insights - 0 views
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Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
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The Internet has made marketing more measurable and accountable with different metrics and analytics that show the contribution of marketing to the bottom line. The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
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The CAC is the price a hotel pays to acquire a new customer, which can have a significant impact on RevPAR performance and asset value growth. The CLV is a prediction of the value a business will derive from its entire relationship with a customer.
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f managed skillfully, the hotel’s website could yield the lowest CAC and the highest CLV as it permits the hotel to have a direct interaction with the customer which could lead to a long-term relationship.
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The hotel website is the most critical marketing tool because it can deliver a message that is both relevant and appealing to the target customer.
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A responsive web design provides an optimal viewing experience by adapting the website to mobile phones, desktop computers, and tablets. A responsive design is an advantage because a wide range of devices are used to make hotel reservations.
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This could be a significant advantage for a hotel considering that mobile bookings have increased by 42% in the last two years, accounting for 25% of total bookings made in the Americas, as reported by TravelClick.
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hotel website that contains relevant, unique, engaging, and accurate information will be able to dominate SEO.
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Online Travel AgentsThis channel has the highest cost for hotels given the bidding process and the commission structure in place, typically amounting to 15% to 30% of revenues generated.
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Most OTAs feature a pay-per-click sponsor listing through a bidding process that typically ranges from $0.25 to $2.00 per click, depending on the market.
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Each OTA uses a slightly different algorithm to position and rank hotels in the results screen. Regardless of the OTA used, hoteliers should implement the following techniques to position their hotel with the highest possible ranking:
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GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
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It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
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Measuring the distribution channelsDemand360 is a market intelligence tool from TravelClick that provides exclusive information and in-depth reports on projected future demand for a hotel’s specific competitive set.
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The more information we know about customers, the more we will understand how to attract them to hotel properties. Hoteliers need to understand the electronic distribution environment and develop a comprehensive pricing strategy to maximize revenue and profit. Maximizing profitability can only be possible by extracting intelligence on the day-by-day activity of these channels and analyzing the possible displacements.
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Here is a summary of the trends in three online distribution channels used in the hospitality industry: websites, Global Distribution Systems (GDS), and online travel agents (OTAs).
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The most critical measures of marketing are the customer acquisition cost (CAC) and the customer lifetime value (CLV), which at times can be difficult to understand and quantify.
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OTAs can boost occupancy in need periods and help diversify a hotel’s client base by introducing guests that otherwise might not have considered staying at that particular hotel
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the GDS connects hotels with consortia, which are global associations of travel agents that provide hotels primarily with major sources of corporate business.
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A vanity domain name with an independent website that reflects the hotel’s unique personality can be an advantage for a branded hotel operator to include relevant information about their particular submarket and the property.
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The advantage of this distribution channel is marketing exposure. If a hotel is incapable of filling certain days using other channels, even higher-cost OTAs would be considered a benefit.
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GDS provide pricing, availability, and reservation functionality to a world-wide market of consortia, who can book airline, car, hotel, and other travel arrangements for their customers.
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It is important for hotels to ease the booking process for travel agents by including the right type of information and rates in the GDS, and by keeping hotel information current, including all attractions and points of interest that attract guests.
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The GDS distribution channel remains an important part of the industry, and it can have a significant impact on the amount of commercial demand captured.
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Data mining will help managers understand how many room nights are being booked and the typical season and day of the booking, which will in turn help them recognize how to maximize profit from these accounts and avoid displacing higher-rated demand.
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GDS channel advertising opportunities are also available to increase the exposure of the hotel on the GDS
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Hotels rely on the information that is accessed through different intermediary systems that give each property information on their customers, as well as insight on their comp set. OTAs play a key role in assisting properties generate revenue, they have different processes in place such as pay per clicks or commissions involved when bookings are made through their websites. Marketing plays a key role in both OTAs and a properties direct website. Websites must be user friendly, easily accessible and have the ability to function on a mobile device. Majority of bookings are made online and and increasing amount are being made through a mobile device. Ensuring that each of these platforms creates a welcoming environment for each potential guest maximizes the chances of them booking.
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An effective marketing strategy starts with knowing your customers and your goals. it is important to understand how to attract online shoppers, increase conversion rates, and have data mining tools to understand the customer's preferences and booking patterns to be able to develop a long-lasting relationship.OTAs and GDS remain an essential part of the industry, as they provide marketing exposure to a wider range of market segments.
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Toward a network hospitality | Germann Molz | First Monday - 0 views
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The growing popularity of online hospitality exchange networks like Couchsurfing and Airbnb point toward a new paradigm of sociality for a mobile and networked society as hospitable encounters among friends and strangers become entangled with social media and networking technologies.
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Although this article circulates around hospitality, it just goes to show how broad networking has become in this day and age. Individuals from all over the work are using networks to connect with one another and form communities. Throughout the article, the author refers to Andrea Wittel's notion of network sociality and relates it network hospitality. The article goes on to state that Wittel's use of the term 'network' refers both to new structures of electronic connectivity and to practices of making social and professional ties.
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New Tech Tools for Event Registration | Smart Meetings - 0 views
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75 percent of attendees would be more likely to use pre-event planning tools if they earned perks at the event, such as preferential seating.
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As the process that kicks off the trajectory of your entire event, registration should be intelligently designed and executed.
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This article highlights the importance of event registration stage. According to the survey, registration produces up to 48% of total event revenue. Thus, it is crucial for the event planners to make this stage easy and effective. As internet gives an opportunity to easily submit registration information online the event planners need to make sure that they make the whole process simple and convenient. First, mobile integration is very important. Since more and more people access internet from their smartphones and tablets rather than from their desktops, a great attention should be paid to the mobile compatibility of the service. The prefilled fields could be automatically offered to save registrants' time. Mobile integration could also imply automatic check-in with RFID badges at a conference or surveys that are pushed to the attendees' phones after they are checked in. To increase registration numbers some easy steps could be undertaken. The form could contain easy links to share the event on social media. The "no" registrants may be offered "regret surveys" and asked to reference those who might be interested to attend. Electronic event registration provides the event planners with plenty of structured personal information. It could be used for personalization and customization of services and further engagement of the attendees. So in my opinion, event registration software gives the event planners a powerful tool to engage the people coming to the event and make their experience unique by the means of customization and personalization. It also helps to keep the track of all registrants for further marketing.
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Go Green Hotels - Green Ideas for Hotels - 0 views
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Create a 'green team' at your hotel with the goal of continual improvement and scheduled re-evaluation and reporting.
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Install a renewable energy system onsite (no cost options are available including, in the U.S., PACENation which provides low-cost, long-term financing for energy efficiency, water conservation and renewable energy projects) or switch to a certified renewable electricity provider.
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Track energy, water and waste use monthly through an internal tracking system or through Energy Star Portfolio Manager (waste tracking feature).
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This article has many ideas to incorporate "green" ideas into the physical plant structure of a hotel. For example, it suggests building your staff into a more "green" awareness. Also, it has several ideas on how to save energy and reduce. Additionally, it has numerous suggestions on building maintenance. For example, using the Energy Star Portfolio Manager will aid in waste tracking.
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Energy Efficiency for Hotels - 0 views
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The benefits of energy conservation apply to the bottom line of business but extend beyond money into the realm of image, industry reputation, general conservation and social responsibility.
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Competition in the world of hospitality requires more than a clean room and sparkling service. Guests are acutely aware of the world of carbon footprints, energy usage and eco-friendliness.
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Studies show people will consistently seek and pay more for a hotel that consciously treats the environment kindly.
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The studies and statistics coalesce to indicate that saving energy matters for a business, financially and in other ways.
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This article gives guidance on how to turn traditional into green hotels. It is about energy efficiency and how it can be improved in many ways affecting direct the physical plant of the company. It contains data with charts to explain in detail how energy efficiency affects expenses and costs structures, and how a business impact the environment. This article shows that improvements are estimated to yield savings in all areas, but the three most important are: 1) Heat and air conditioning; 2) Hot water; and 3) Lighting.
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Let's Talk About Disruptive Travel Technology | TTS - 0 views
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There is plenty of media buzz about start-up companies like Airbnb and Uber. These two start-ups are among a growing number of technology-driven service providers that are changing the nature of leisure and corporate travel.
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From the travel industry perspective, Uber and Airbnb remove travellers from the regular “inventory” of hotel rooms and car rentals. From the oversight perspective, these services are being scrutinized to determine whether they violate various safety, insurance, tax, pricing, and liability laws.
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A quick look at the ways Airbnb and Uber are disrupting the structure of lodging and traveling. From the oversight perspective, these services are being scrutinized to determine whether they violate various safety, insurance, tax, pricing, and liability laws. The peer-to-peer (P2P) is already making major disruption in the industry by sharing of resources like sharing a car and/or a rented house.
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Proximity Marketing Market: Industry Size and Growth Opportunities with COVID19 Impact ... - 0 views
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Proximity Marketing market report provides analysis of Covid-19 restrictions imposed on business owners, investors, etc. Due to the fact that locks are performed differently in different regions and countries, the geographical and regional effects change frequently. This study analyzes current market effects in the short and long term and helps decision makers to develop short and long-term business strategies across geography.
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Competitive assessment and detailed statistical analysis of the Proximity Marketing industry outlook can be found in the latest Proximity Marketing Market Research Report. The Proximity Marketing report will inform readers about market dynamics and trends to present a comprehensive overview of the market. The most important aspects of the Proximity Marketing industry are presented in the study as market growth, market dynamics, threats and cost structures. The dynamics of emerging markets, the latest growth, the development of R&D and major suppliers are discussed in detail. The Proximity Marketing report is segmented by product type, application, and major geographic area.
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Global Proximity Marketing Market: Regional Segments The different section on regional segmentation gives the regional aspects of the worldwide Proximity Marketing market. This chapter describes the regulatory structure that is likely to impact the complete market. It highlights the political landscape in the market and predicts its influence on the Proximity Marketing market globally.
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Physical Structure of Management Information System - 0 views
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Related How to Create a Master Calendar Learn More → A management information system (MIS) is an organized combination of people, hardware, communication networks and data sources that collects, transforms and distributes information in an organization
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Important components include the central processing unit, input/output devices, storage units and communication devices.
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For users of MIS it is much more important to understand the software than the hardware. Software maintenance can take 50 to 70 percent of all personnel activity in the MIS function. When the organization moves to implement an advanced information system the hardware and software environment becomes more complex.
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The database improves efficiency of storage by elimination of redundant files and improves efficiency of processing by providing all required data in a single file rather than separate files.
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Three types of procedures are required for an MIS to operate effectively: user instructions, instructions for input preparation and operating instructions for MIS personnel who maintain the MIS.
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The quality of MIS personnel is a key factor in its effectiveness. An MIS manager needs a combination of both managerial and technical skills.
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The Role of Green Technology in the Sustainability of Hotels Essay - Free Argumentative... - 2 views
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Throughout the life of hotels— from building construction, operation, maintenance and evolution—the environmental issue is the wasteful consumption of vast amount of resources such as water and energy and accumulation of air, soil and water pollution in a built environment. The unique service function and operations of hotel result to a stronger ecological impact when compared to other buildings used for commercial purposes. (Bohdanowicz, Simanic & Martinac, 2004)
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It is imperative for hotels to construct buildings, design their facilities, operate, and refurbish structures in a way that causes the least possible harm to the environment. (Straus & Gale, 2006)
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Protection of the environment through eco-friendly practices by hotels involves a radical change in operations and a long-term impact, which makes this a sustainability-driven strategy
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The growing concern over sustainability in the business sector led to developments in innovative environment friendly processes and tools collectively called green technology
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The concept of sustainability emerged in the field of natural sciences in recognition of the scarcity of natural resources and the need to rationalize usage to secure sufficient resources for future generations (Kirk, 1995).
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The concern of sustainability is ensuring the continuation of the well-being of people and protection of the environment from wasteful use or destructive activities.
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The implementation of sustainability plans involves innovative methods and tools accessible to hotels and responsive to the multi-dimensional issues including impact of operations on the environment experienced by hotels. Green technology understood as eco-friendly tools and processes or environment friendly products support the successful implementation of sustainability plans in the hospitality industry.
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1. Minimized pollution and rational energy and water consumption. 2. Respect for culture and tradition. 3. Community involvement in the hospitality economy. 4. Consideration of quality instead of quantity in terms of the visitors to tourist destinations. 5. Economic benefits redound to the community. (Robertson, 2007)
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In relation to environmental sustainability, there are also considerations for inclusion into the sustainability plan of hotels to ensure that they meet environmental compliance (Butler, 2008)
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However, even if sustainability planning is a tedious task, the expected outcomes are long-term and compelling because this determines the continuity or viability of hotels, firms whose future survival depends on sustainability (Butler, 2008).
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1. Scale and distribution of operations in a given area. 2. Hotel demand and means of alleviating the negative effects. 3. Protection of key assets historic buildings, townscape or coastline. 4. Contribution to other related areas such as economic development and cultural preservation. (Sharma, 2004)
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Since the sustainability of hotels spans multidimensional aspects, the contribution of hotels to other areas such as employment or job creation also supports its sustainability.
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Green technology received recognition as an aspect of human society and therefore part of sustainability. In a sustainability panel of representatives from the hospitality industry, sustainability as a strategy meant addressing today’s needs without adversely affecting tomorrow’s needs (Knowles, 2008).
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Examples of product enhancement are energy saving appliances and fixtures such as fluorescent instead of incandescent lights or intelligent air conditioning systems that regulate room temperature depending on the presence of its occupant
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The extent of reduction of waste varies since this could range from minimal to significant decrease in the volume of waste generated, capacity of landfills, and transportation needs. By benefiting the environment, economic benefits also accrue. (Billatos & Basaly, 1997)
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dopting waste management processes and tools accrues financial, economic, and environmental benefits for hotels.
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Key to these activities is the ability to harness the full functional value of materials and product components at the least possible additional processing cost for recovery and reuse. (Billatos & Basaly, 1997)
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First is design of recycling or the cost-effective manner of recovering and reusing materials. The design provides support during the disposal stage to ensure low added cost for recovery. Second is design for disassembly encompassing the methods enabling the minimization of cost in segregating reusable materials. This leads to savings that accumulate when design interventions are made during the stages of material selection and assembly that already separates reusable materials
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Third is toxics management comprised of the activities of controlling and eliminating toxic materials that are innate components of products such as cadmium or lead. Excessive levels of these toxic materials are hazards to health and the environment. (Billatos & Basaly, 1997)
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Environmental benefits include reduced accumulation of waste and lesser risk of soil, water and air contamination of toxic production. (Billatos & Basaly, 1997)
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Pollution prevention involves the elimination of processes in manufacturing that cause pollution. This requires change by redesigning the production process in a manner that prevents the accumulation of harmful by-products or the redesign of the finished products so there would be no use for processes that result in hazardous by-products. The prevention of pollution in production design exacts capital investments but the cost of redesign is deemed less when compared to the cumulative cost of controlling pollution, which would likely increase with new regulations imposing more active methods of pollution control. (Billatos & Basaly, 1997)
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Green technology as a process and a collection of tools addresses four objectives, which are a) waste reduction, b) materials management, c) pollution prevention, and d) product enhancement (Billatos & Basaly, 1997). There are processes and tools specifically targeting any one, some or all of these objectives so that the appropriate choice depends on the priority of hotels.
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The technological development of product enhancement innovations is escalating and promise greater functions for business establishments. (Billatos & Basaly, 1997)
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Utilizing product enhancement technologies influence the sustainability of hotels in terms of savings on operating cost, lesser pollution and waste in the built environment, and value creation for environmental conscious customers (Yaw, 2005).
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Overall, green technology supports the sustainability of hotels by decreasing a wide range of economic and non-economic costs to support the financial viability of hotels in the long-term and conserving the natural environment on which the hospitality industry depends for the continuity of business. By adopting green technology, hotels gain processes and tools it can use to secure its sustainability.
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A range of energy saving technologies is available to the hotel industry. These technologies could make hotels green buildings by targeting various areas for energy saving.
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One is electric heating pumps as alternatives to conventional electric boilers or condensing/non-condensing boilers requiring gas to run. The use of this green technology by a hotel in Hong Kong with a rooftop swimming pool showed a reduction in energy consumption by 26.5-32.5 MWh and a reduction in greenhouse gas emissions by 12,000 kg. When computed over a ten-year period, using this technology would save the hotel HK$226,400 in energy cost savings. The hotel can earn back the cost of adopting this technology in two years. (Chan & Lam, 2003)
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Building designs able to harness alternative sources of energy comprise green technologies that support the sustainability of hotels. Solar panels continue to gain function in energy saving for hotels (“Building in a green edge,” 2008) although the payback period is longer than expected, the energy saving potential extends to the long-term. The use of building designs that harness natural light such as skylight atriums that do not use artificial lighting during the day are also green alternatives for hotels (Kirby, 2009).
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Another direction of green technology for the kitchen is the reuse of exhaust heat from the kitchen by harnessing the heat from the exhaust or condensing hot air to produce steam for use in cooking. This is a means of recycling energy. However, this involves the integration of the design in the structure of the kitchen or the building itself, which means greater investment. (Higgins, 2008) Nevertheless, further innovations in this technology could enhance practical value for hotels.
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In other areas of hotels such as rooms and bathrooms, e-sensor systems and LED lights comprise green technology options. E-sensor systems apply to different systems such as lighting and air conditioning. The e-sensors have the capability to change automatically the lighting or air conditioning settings depending on the area of the room where there are people or temperature changes in the room. LED lights offer greater energy savings than fluorescent lights so this represents the third generation in lighting technology. (Kirby, 2008) Systems thinking in energy management comprise a promising green technology in saving on energy costs (Sobieski, 2008).These technologies are widely available and accessible to different hotels. The energy saving is experienced in the short term and the payback period is shorted. The problem with this is hotel guests tampering with the system leading to added cost for repairs. This means that awareness and information dissemination are important for the effectiveness of these technologies.
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Another green technology for rooms is the biodegradable key cards. These have the same life span as the conventional key cards except that these are biodegradable or recyclable. (Gale, 2009) These require little cost with high environmental impact.
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This involves the placement of water treatment plants that recycle water used in baths for flushing in toilets. (Edwards, 2004) These comprise viable and accessible water conservation practices that would contribute savings on the cost of water to rationalize the consumption of water as a scarce resource.
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One is the conscious involvement of hotels in the protection of the environment since the nature of the business of the hospitality industry and the closely connected industries such as tourism heavily rely on the soundness of the natural and socio-cultural environment for business
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The other is the investment in environment protection in a manner that secures economic and financial as well as a range of non-monetary benefits for hotels in the long-term (Vermillion, 2008).
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The water conserving technologies provide the process and tools for hotels to achieve this benchmark.
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With hotels competing to maintain its customer base and pull customers to shift to the hotel’s services, green technology could become an enabler for hotels to become competitive.
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Investing in green technology enables hotels to significantly cutback on operating cost. This enables hotels a wider profitability margin and room to offer promotional prices to attract more customers (Jones, 2002).
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Green technology has taken a central role in the sustainability of hotels. The concept of sustainability of hotels involves the aspects of environmental protection and business viability.
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The use of green technology also contributes to the viability of business firms in terms of financial standing and non-financial competencies in the long-term. Going green attracts the niche market of environment enthusiasts that contribute to sales. Using the range of green technologies available would also result in savings from operating costs in the long-term, which increases the profit of hotels and gives them flexibility to invest in marketing activities.
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It is a sound strategy for hotels to consider green technology as a process and a collection of tools in support of sustainability goals.
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Why Your Property Management System Should Do More Than Manage Your Property | By Nico... - 0 views
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While there are many systems that play a critical role in the strategic optimization of a hotel's operational structure, the PMS represents the technological heartbeat of any property.
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ortunately, a mobile PMS allows for real-time communication with housekeeping and instant room status updates, leading to an 80% reduction of calls made to the front office, and a 20% increase in housekeeping productivity.
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the PMS acts as a centralized hub of vital information relating to revenue, guest engagement, staff efficiencies, and reporting.
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a cloud-based PMS which offers easy integration through an open API will allow a hotel to grow, stay ahead of market trends, and connect to best-of-breed solutions 一 without the expensive and time-consuming upgrade costs of legacy systems.
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A PMS should be able to optimize profits with built-in capabilities that include detailed reporting and financials for better business decisions, centralized guest stay data to tailor guest experiences, revenue management to maximize ADR and RevPAR,
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This article explains the importance of what a property management system should do. It is said that the PMS is the core of any hospitality company. The PMS gathers information about revenue, guests, staff, and any reporting necessary. Although the PMS is known to manage your company, it should also help with customer service and generate more revenue. I's important that todays PMS systems are available to all on their mobile devices, making it easier for guests. The PMS is also something that needs to be used for both front and back of the house functions, this includes house keeping and human resources. Lastly, this system should be compatible to all other forms of technology. I believe the PMS serves many functions to help ensure a company succeeds.
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The article is about PMS acts as a centralized hub of vital information relating to revenue, guest engagement, staff efficiencies, and reporting.
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Managing a successful hotel is not easy 一 Hoteliers are tasked with enhancing the guest experience, empowering their staff, and increasing their property's bottom line. It Should Be Mobile-First Modern travelers are going mobile, and mobility is «flattening» the hospitality marketplace. A mobile-first PMS can streamline various touchpoints in the guest journey, such as reducing long lines to the front desk. It Should Play Well With Others No technological platform is an island, and hotels cannot be run on a single siloed technological solution. It Should Optimize Revenue Traditionally, the role of the PMS was to help hoteliers manage their hotel's operational structure. However, today's PMS can do so much more than that.
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2020 Cybersecurity Trends to Watch | Cytelligence - 0 views
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According to 2020 Cybersecurity Trends to Watch, organizations that are attacked by ransomware are frequently impacted to a degree where operations may completely come to halt. Cytelligence has handled a significant number of cases where recovering from a ransomware attack is a very long process and getting data back and systems operational is only one step in the process. In addition, the increase in scammers presents a problem as there are several organizations making promises that cannot technically be true, but during the time of crisis, some of the structured decision-making processes are thrown out the window.These same decision-making processes are not structured to remove emotional decisions which are very prevalent during a ransomware event and may result in a decision that is not business focused and support sound economic outcomes. For example, if a company is suffering $100,000 in losses for every hour of being unable to operate, then a ransom demand of $200,000 which is equivalent to 2 hours of an outage should be considered in terms of costs and possible future business impact.
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Blasting the 'gastro ceiling' with financial literacy - 0 views
www.nrn.com/...tro-ceiling-financial-literacy
Financial literacy glass ceiling women in business culinary
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trustee of the James Beard Foundation and co-founded the JBF Women’s Leadership and the Women’s Entrepreneurship Leadership programs
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The culinary “gastro ceiling” is especially appalling with less than 7% leading women executive chefs
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scholarships and more education will not make a dent in parity. It’s not a lack of entrepreneurial spirit either — according to the National Restaurant Association, 40% of restaurants are women-owned businesses, or WOB, and startups by women are growing much faster than the industry overall.
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grim reality that 96% of WOB do not cross $1 million in revenue. Fewer than 8% seek external financing,
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less than 4% of Small Business Administration loan dollars, and less than 2% of venture capital dollars.
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o raise external financing and be successful entrepreneurs, however, women have to vanquish three areas.
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by women learning to pitch themselves
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investing in public speaking and negotiations coaching.
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67% of executive women are in support roles (HR, Marketing, IT, et al) as opposed to running their own line businesses
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ulinary world, women abound in the softer side (pastry, baking, freelance, cold stations, personal chefs
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Policy should also incentivize commercial lenders and venture capital/private equity to do the same with their loan dollars
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Despite women leading the way in scholarship and culinary education, they are suspiciously vacant at the top of the leadership ladder. According to Bloomberg, only about 7% of executive chefs are woman, and "67% of executive women are in support roles...as opposed to running their own line of business." This doesn't appear to be because of a lack of entrepreneurial spirt, as "405 of restaurants are women-owned businesses or WOB, and startups by women are growing much faster than the industry overall." This made me reflect on my own city, as I do see women in executive positions, such as Stephanie Izard, Sarah Grunenberg, and Mindy Segal, they all got to their positions in very different ways. Probably the most successful, with currently 7-8 restaurants, is Izard, she got her start by winning a reality tv show and then joining forces with two male business owners (BOKA). Grunenberg also started visa vi the reality TV route, and now eventually owns and runs a very successful restaurant downtown. Mindy Segal is the only woman executive in this group that has built her business, her cookbooks, her brand, and now her cannibis retail, mostly by herself. It is interesting to relate these women to this article because while they are all three incredibly successful, only one was able to pull herself there through the three points mentioned in this article. In order for women to break the glass ceiling in restaurants and culinary, they will need to accomplish three main goals: 1. Gain confidence, 2. Increase their aspirations, and 3. Learn and Maintain Financial literacy. The "grim reality (is) that 96% of WOB do not cross the $1 million in revenue...(and) fewer than 8% seek external financing. Women "receive less than 4% of Small Business Administration loan dollars and less than 2% of venture capital dollars. For confidence, this article recommends to women to learn how to advocate for yourself. Use coaches, practices public speaking, and learn how to pitch your business