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Contents contributed and discussions participated by Jordan Failing

Jordan Failing

Scan Emotions to Measure Events ROI - 1 views

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    The article is about the idea of scanning people's emotions (emotion harvesting) at events to measure the return on investment of the attendees. The article talks about how already existing technology could be adopted for event planners and businesses to gather real times response and feedback on events.
Jordan Failing

Personal panic alarms part of contract for hotel staff in NYC - 0 views

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    This article is about a personal panic button that hotel workers in New York City could soon be wearing or have on them during work, which in case of an emergency can call for help with just a push of the button. This new technology is coming about after many housekeepers were asking for better security, since many are worried about assaults from cleaning rooms by themselves, which the article says "is one of the dirty secrets of workplace violence in the hospitality industry." . Other Hotel workers from cities around the United States are also interested in this new device. The device is also being tested at a University for its students.
Jordan Failing

Types Of Information Technology Used In Hospitality, Recreation & Tourism - 1 views

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    This article discusses the types of information Technology that is used in the Hospitality industry. These systems are needed, to make sure the business runs seamlessly without problem. Most of the systems rely on each other to run properly, and different departments need these systems in order to make the whole business work together efficiently. The essential Technology needed is Computer Software and hardware. Reservation Technology for booking guests. Property management application, POS Systems, and applications for Food and beverage and conference management.
Jordan Failing

Hotel Parking Integrated with POS System - 0 views

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    This article discusses how Shift4 POS provider and Service Tracking Systems for valet parking have come together to integrate their two systems to make it possible for guests to be charged for valet parking directly to their room folio, instead of splitting up the two charges, which is making it easier for the guests and management on a day to day basis.
Jordan Failing

11 Ways Mobile Technology Could Change Hotel Experience - 7 views

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    This article discusses how technology is changing the experience you have while staying at a hotel, by making it much easier for the guest. The article specifically address 11 areas in which technology is changing the whole experience. First is a mobile wallet, which will make paying the bill a breeze, by wirelessly sending credit card information directly to the hotels computer. Next, how about using your smart phone as a room key, as well as using it as the in room phone, connecting you to the front desk anytime any place. Or using it to order room service, and having it delivered to you anywhere on the property by using your phones location services. Next the article discusses virtual concierge desk, which can be scattered around the property, making it easy to make dinner reservations without having to wait in line. And the last main points that are discussed are controlling the temperature, lighting, and in room entertainment from an app on your smart phone, letting you turn off and on lights from bed, and changing the temperature before you even get back to the room. And one day when you forget your smart phones power cord and think your taking a step back in time, because you cant use any of the new technology, no worries their will be one in the room.
Jordan Failing

Hotels Band to Offer Their Own Search Site - 0 views

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    This article discusses the new web site Roomkey.com, which is currently in beta mode. The site which was created by Hilton, Marriott, Choice Hotels, Hyatt Hotels, InterContinental, and Wyndham Aims to cut out third party online travel sites like Travelocity, and Expedia. Room key allows users to search for hotels by the city name, ZIP code, address and airport code, which then allows the user to filter search results by price, star rating, distance, and hotel name. Once the user finds a hotel, they can click on it to see photos, amenities and even a map, and if the user wants to book the hotel it takes them directly to the hotels website to book a room.
Jordan Failing

Google Hotel Finder revisited - 7 views

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    This is an interesting article about Google, who is quickly becoming a big name player in just about every business segment out there. The article addresses Googles new search tool called Hotel Finder, which is still in testing phases. This tool is designed to make it easier for users to find, compare, and book hotels, by drawing on a map around an area they want to stay in a certain location or city and it lists the hotels in the search area, with prices, availability, star rating's and reviews. In addition it lets you filter the results by price, price compared to usual, Hotel class, and user reviews, and allows the user to book directly through the hotel or through an intermediary site with a click of a button. This article also talks about a possible downside to Googles new service in the online travel agency segment. The article explains how some are concerned, because Google is placing comparison ads in premium space on top of the Google search results for hotels, which when clicked by a user takes the them to the full Google site and pushes OTA sites like Expedia, Hotels.com, and Orbitz and hotel websites farther down the search results list, which is making them pay more for premium Comparison Ads. Also the OTA's are concerned about how the Price Per Click may go up, making the OTA's pay more to Google. I went on and played around with Hotel Finder, and I have to say it is very easy to use, and allows you to really customize your experience and pick exactly where you want to stay. http://www.google.com/hotelfinder/#search;l=miami+florida;d=2012-01-22;n=1;v=l;r=0;s=m;fv=
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