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Sasha Bravo

High-Tech Teambuilding: Using Social Media to Help Corporate Bonding | BizBash - 0 views

shared by Sasha Bravo on 18 Jan 13 - No Cached
  • Everyone loves gadgets, and they want to be a part of what’s new and cutting-edge,”
  • now people are adding a technology layer, which allows for more of a learning takeaway on top of the physical bonding.”
  • Wizard’s teambuilding games deliver missions and track scores via a custom app, but also integrate physical challenges and real-world interactions.
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  • online software, which costs $100 a month for as many as 100 players, involves dividing employees into teams that get new mini missions every week, like sharing your favorite lunch spot, or posting your most awkward childhood photo for points.
  • The latest element in high-tech co-worker bonding is all-virtual teambuilding game platforms.
  • sing smartphones and tablets has logistical advantages, too, particularly with large groups.
  • It’s about connecting with people.”
  • hoping to increase engagement and productivity among employees by adding gaming elements to intranet platforms.
  • Jive Gamification module. The software incorporates role-based missions, challenges, status levels, and badges into digital education and training experiences.
  • Experts emphasize, however, that these new virtual teambuilding platforms are meant to augment face-to-face bonding, not replace it
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    This is a very interesting article related to how employees interact with one another. Industry leaders such as Russell Brumfield, CEO of Wizard Studios Global Events, are using gadgets and apps to improve team building with employees on a constant basis, even when the individuals can not be in the same place at the same time. By using this technology, they believe that the process of bonding and learning becomes more interactive and therefore more fun. The article mentions that the addition of these technologies are especially beneficial in motivating "jaded employees." As Ian Fraser mentions, the game element of these apps is attractive to modern day employees; it just makes sense to integrate a technology that everyone is already craving in their daily lives. It is also mentioned the advantages of being able to connect massive amounts of people simultaneously. Lastly, the article touches upon the fact that these technologies are not meant to replace face to face interactions; instead, this is meant to improve upon this by extending the ability to interact and therefore continuously develop teambuilding.
anonymous

Koch Agrees to Invest Over $2 Billion in Infor | Hotel Online - 0 views

  • By putting thousands of micro-vertical industry features into the applications, all customers in that specific industry can share those features in a multitenant cloud environment.  Applications rich in industry domain lower the cost and time of deployment and make future enhancements and upgrades far easier.  By enabling mission critical processes to be managed and integrated with applications for CRM, HCM, Marketing, and more in the cloud, Infor delivers a complete CloudSuite for its target industries, which has led to significant growth and larger deal sizes.  
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    The market for "clouds" is becoming more and more important and growing rapidly. I found this article on Infor, who is a leader in cloud software. Koch Equity Development, which is an investment company and the second largest privately-held company in America, has agreed to invest over $2 billion into Infor. As the article was published, Infor had over 66 million customers and was the first company to safe mission critical data/industry applications on the cloud.
adel168

Merging Art & Tech in Spokane: Ruby Hospitality Chooses StayNTouch's Cutting-Edge Mobil... - 0 views

  • Using his love for art and theater, Jerry began renovating historic buildings including the revival of the famous Bing Crosby Theate
  • Jerry's projects emphasize innovation, smart designs, and most importantly, artistic vision.
  • Dicker's management team chose StayNTouch because it fits closely with the company's mission, which is to deliver a unique high quality product with amazing service at a great value
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  • "StayNTouch's Mobile PMS gives our guests seamless self check-in options, while always keeping us in touch if they need us."
  • "StayNTouch shares Ruby Hospitality's commitment to forward-thinking innovation,"
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    StayNTouch which is a mobile hotel PMS technology provider, is partnering with Ruby Hospitality. The owner, Jerry Dicker, chose StayNTouch because it fits in with their mission to deliver a unique high quality product with amazing service at a great value as well as their commitment on forward-thinking innovation.
amichellemagluta

Right Property Management System is Key to Your Hotel's Success. - Saturday, 27th July ... - 1 views

  • Ask any hotelier and they will all agree that a hotel management system plays a key role in their hotel’s success.
  • At the back-end, hotel software is even more important. The front office module, point of sale, accounts receivable, banquets and conferences, restaurant module, housekeeping, inventory, HR and Payroll, along with a host of other modules and apps in a hotel software must work in an interconnected and smooth manner.
  • These software products may have integration issues, and can become major hurdles for your staff when they use the modules
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  • Many times, a software vendor could simply be offering you a Front Office Module.
  • you will have to additionally invest in purchasing, licensing and maintaining the back-end modules.
  • investing in the right hotel software is a complex task and most hotels spend months deliberating on their investment.
  • Numerous integrations also means you could spend long hours networking and interacting with multiple vendors.
  • this could get restrictive and influence your other partnerships.
  • review about your potential software vendor is their experience in the industry
  • your hotel runs a mission-critical operation.
  • The hotel software market is full of options, and each vendor claims his software is the best. However investing in the right hotel software is a complex task and most hotels spend months deliberating on their investment. Unfortunately, hoteliers excel at their core skill, delivering to guests a world-class hospitality experience, and sometimes get ‘talked’ into making a wrong decision on the software they adopt.
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    The right property management system plays a key roles in the success of any hotel. Property management systems store guests' information which helps make for a pleasurable stay at the hotel. On the back end having the proper property management system can be key tool in making a successful stay at the hotel. The front end has software that handles the point of sale, account receivable, banquets, conferences, restaurant, housekeeping, inventory, payroll, among other apps and modules that connect to make the hotel run successful smooth. The information that is stored in these systems generate reports that the hotel can review for decision making. Much like other software, technology can be exhausting at times when it doesn't do what we want it to do. The hotel software market is full of many different option management can choose do off with. A few things a hotel should consider when choosing software should be: How many modules will your new hotel software offer? Does your new property management system have third party products merged into it? Is your hotel software compatible with third party software? Does your property management system help you enhance revenue? Considering all these questions while choosing a new property management system can help management choose the best system that will be most beneficial for the hotel. As someone who has been part of choosing a PMS it is very important to consider everything. Every vendor tells you why theirs is the best. It takes a lot of time to review everything and determine what system will work best for the company. I think where companies go wrong when getting a new system is training. The companies I've worked for often do very little training. I think lack of training for employees contributes to employees not using systems correctly and to full capacity which causes errors in reports. As a sales director, I often read reports and knew the information wasn't correct and it was due to input error. This
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    Correct, but as well hoteliers would always go for Opera if the company does not have a signed deal with a PMS company to use their services worldwide. For example, Starwood in America have a signed deal with Galaxy systems, however Starwood in Asia Pacific go with Opera. This is just due to the fact that Galaxy is still facing some issue in terms of getting the system in different languages. But in general, Opera is preferred by any hotel company. Recently the Hilton in Japan, has changed their PMS ONQ to Opera.
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    Property management systems are important in a hotel. They enable to establishment to store information to personalize a guest experience, but they also assist the back-end with point-of-sale, accounts, payroll, restaurant module, ect. The headache is deciding which system is best for your operations. This article list a few helpful questions in order to sort out what system your establishment needs. The first question the article is, "How many modules will your new hotel software offer?". The reason why the author points this out as being important is because some softwares just come with the Front office module. Meaning you will need to invest in another system to accommodate the back-end of the hotel. Then he goes into ask, "Does your new property management system have third party products merged into it?". Some software vendors require smaller companies to merge products to make up their PMS. This can lead to a hassle for the staff and means you could spend long hours needing to interact with multiple vendors rather than just one. Another question the author posses is, "Is your hotel software compatible with third party software?". This question is to double check that the software you plan to integrate is compatible with third party hardware and software. A couple examples are credit card payment gateway and the door locking system. These are all useful questions that a manager can look to in order to help them pick a system.
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    The main point of this article is to point out key features that you need to consider when you are upgrading your PMS in your hotel. It makes the point that choosing a new PMS is not easy, and it can get very complicated since there are so many on the market. One of the main points the author makes is that you should be looking for a system that has multiple modules, not just a Front Office Module for example. Another point the author makes is that some software companies have other parties involved when establishing their software, this is not a good thing since it may lead to you having to interact with a number of vendors which could take a good amount of time away from you, time that you could be using interacting with guests or doing a more qualitative time consuming task. You also want to make sure that your new potential software is compatible with third party software. "Review this list carefully to ensure the software you are buying is compatible with a large number of third party hardware, if not, this could get restrictive and influence your other partnerships". Lastly, the article discusses how you should check with the experience in the industry of software companies you are considering. Since your hotel runs a "mission-critical operation" you want to make sure that your PMS will indeed help stick with the mission of helping to enhance your revenue. I believe that these are great tips to follow by when looking to incorporate a new PMS, I also think the security of your new software should be added to the list as well; how secure is it from hackers?
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    This article was very interesting and it gives advice to any person thinking about opening a hotel in what software you can use. A hotel software is extremely important because that has all the guest information and store there experience that they had at the hotel. You have to see what software you want to implement when changing the hotel management system or property management system you need to know who is selling it to you and what is included in the software. If you are just getting a new system, you have to make sure that everything you already have is included and more. You also have to make sure that the software you get is compatible with a third party hardware. A hotel software system can make you or break you in a hotel. You really have to know the vendor that is selling you the software and make sure that they have experience with the software. The better the software that you have in the hotel, the smoother the hotel will run.
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    The article talks about the importance of using a PMS or Property Management System. The use of a property management system is very important to the success of a property. The article is also able to aid those who looking to implement a property management system by helping them narrow down what they will need. The article poses questions toward the reader to see what they are looking for in a PMS.
da7327

Article: HRIS trends for 2017 - People Matters - 0 views

  •  HRIS technology trends are changing and challenging vendors to come up with next-generation solutions for employers. Valued at over $15 billion globally, the human resources technology market is one of the fastest growing segments in business IT — and it shows no signs of slowing down. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes.
  • There are a number of solutions offered by HRIS. Some of these include solutions in training, payroll, HR, compliance, succession planning, attendance tracking, risk management, recruiting, etc. The majority of quality HRIS systems include flexible designs that feature databases that are integrated with a wide range of features available. Ideally, they will also include the ability to create reports and analyze information quickly and accurately, in order to make the workforce easier to manage. It allows employees to exchange information with greater ease and without the need for paper through the provision of a single location for announcements, external web links, and company policies. This location is designed to be centralized and accessed easily from anywhere within the company, which also serves to reduce redundancy within the organization.
  • Software as a Service Explosion
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  • Establishment of Comprehensive Performance Management:
  • Widespread Use of Mobile HR Apps:
  • Increased focus on Employees:
  • Optimized Analytics and Data Use:
  • The Cloud remains in the forecast:
  • A company that takes the time to invest in a HRIS that fits their goals, objectives, mission, and values, is a company that is investing in its future and in its success. It will be necessary to customize any HRIS to the unique needs of a company so the system will remain flexible and relevant throughout the life of the company or enterprise.
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    The article introduces the trend of HRIS system in 2017. As information technology have considerably improved, its functions have heavily impacted on human resources management. Especially, it is said that the human resources technology market is one of the fastest growing segments in business IT and with an HRIS, companies can align HR strategy with business objectives to maintain the workforces and adapt the changes quickly. HRIS is integrated with training, payroll, HR, success planning, recruiting etc. and centralized, which encourages staff to access easily from anywhere within the company and reduce work redundancy. This article emphasizes that as one of the 2017 trends, mobile HR Apps will be spread out, so employees can expect to see the update via their smartphone. As the functions are centralized in one place, the data will be managed easily and it can increase focus on employees. Also, the cloud system can be applied in the HRIS, which means increased flexibility, faster updates, and decreased costs. As the HRIS features are getting various, a company should investigate an HRIS that fits their goals, objectives, mission, and values and choose the best options.
nbrac002

Could wristbands turn festivals into games? - BBC News - 0 views

  • Wristbands have long been synonymous with music festivals, but what was once a simple, colourful loop of material now increasingly contains contactless technology. This allows music fans to pay for food, drinks or merchandise but festival directors are now taking the technology further, into the realm of "gameification".
  • Festival director Ben Robinson says it will allow visitors to check-in at stages, talks and stalls, creating a "mission log" they will be sent after the event, listing what they saw and giving further information.
  • Ultimately, he hopes to turn festivals into immersive gaming sites - something akin to Pokemon Go - where, alongside enjoying the festival site, visitors can unlock exclusive rewards. This might include entry to a restricted area for visiting a number of check-in points or free dishes if enough food is purchased.
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  • linking the wristbands to interactive apps and existing technologies, such as augmented reality, to give attendees something beyond the usual festival experience.
  • which is also used in contactless bank card payments,
  • The danger is that you get analysis that tells you 80% of your audience went to see Band X so you should book loads of bands that sound like Band X," he says
  • data can stop exposing you to that thrill of hearing something new and different."
  • "It's simply a device that will tell us how many people bought how many beers and at what time and such like [which is] data that a standard EPOS (electronic point of sale) system would track."
  • and experts also question the security of the system.
  • so somebody could duplicate it - and as it's contactless, you only need to be within a certain proximity.
  • "Also, the visitors are potentially being profiled and this is viewed by the security community as an invasion of privacy."
  • The system they are using provides only "blind data", he says, which means there is "no GPRS [and] no tracking"
  • "That is where people load money on that they never end up redeeming. Most retailers view this as an excellent stream of effectively free money... but it is scamming the punters who are already paying an on-site premium."
  • He says they use "a global encryption standard used by the military... that has only ever been hacked or cloned in a theoretical situation, never in real life" and only use any data collected for "assisting visitors with customer service enquiries".
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    This article explains how music festivals are innovating their use of the RFID bracelets to create a more immersive guest experience. These bands, on top of being used as a cashless payment system, entry pass, and VIP entrance, festivals are now looking to use these bands to in creative ways including linking them to apps and augmented realty technologies to "gameify" the experience. Possibilities include having check- in sites to collect points for real- life prizes, allowing entrance to specialized areas, and creating mission logs so guests can remember their experience.
marylauren1717

PCI Security Standards Council Releases Guidance for Mobile Payment Security | News | H... - 0 views

  • The PCI Security Standards Council (PCI SSC), an open, global forum for the development of payment card security standards has published the PCI Mobile Payment Acceptance Security Guidelines for Merchants as End-Users.
  • Even with rapid adoption of mobile technology in payments, security still tops concerns for merchants. It comes down to the basic element of trust.
  • Currently, it is challenging to demonstrate a high level of confidence in the security of sensitive financial data in devices that were designed for other consumer purposes.
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  • The PCI Mobile Payment Acceptance Security Guidelines recognize payment security as a shared responsibility. By providing a high level introduction and overview of the mobile payments space and the security risks of mobile devices, the document outlines the unique, complex and evolving mobile environment that underscores the need for all parties in the payment chain to work together to ensure mobile acceptance solutions are deployed securely.
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    The PCI Security Standards Council published the PCI Mobile Payment Acceptance Security Guidelines for Merchants and End-Users on February 19, 2013. "The PCI Security Standards Council's mission is to enhance payment account data security by driving education and awareness of the PCI Security Standards. The organization was founded by American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa Inc." The guidelines educates merchants on risks that they must be aware of in order to protect their customers' data when they are using mobile devices for payments, such as smart phones and tablets. As more merchants turn to handheld devices for payment options, they must consider new security risks. With these new guidelines and procedures, merchants will learn what is needed to isolate and prevent card data from exposure to the public. 
Yujia Xie

Priceline Partner Network To Provide Hotel, Flight And Car Rental Deals For Grandparent... - 1 views

  • The ability to book published-price hotel rooms through 245,000 hotels around the world
  • The ability to book published-price hotel rooms through 245,000 hotels around the world. Grandparents.com Travel customers also will have access to Priceline's extensive database of hotel freebies, including instant discounts, free breakfast, free Internet access, and more.
  • "As The Ultimate Resource for Grandparents, we strive to deliver top quality products and services to our audience and we continue to build our offerings with superior savings on the best deals on the Internet - most recently through our partnership with Priceline Partner Network. We are pleased to grant our very first Grandparents.com Recommended� Award for best in class providers of travel services to Priceline.com," said Jeffrey Mahl, President.
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  • Grandparents.com website visitors will have the best travel services we have to offer," said Randy Schartner, President of the Priceline Partner Network. "We believe that Priceline's broad array of travel services, which are also focused on delivering savings, will fit well with Grandparents.com's mission to provide savings to its members. We appreciate Grandparents.com's trust and confidence in Priceline to serve its members and website users and are honored to receive the first Grandparents.com Recommended� Award."
  • Working behind the scenes, PPN powers travel websites for a spectrum of affinity groups, airlines and hotel management firms and chains. PPN believes that it offers the most customizable private-label travel affiliate program on the market today. PPN's private-label services include hotels, flights, rental cars, flight & hotel packages, and priceline.com's famous Name Your Own Price� travel services for hotels, airline tickets and rental cars.
  • Grandparents.com seeks to strengthen the ties between family members, promote health and wellbeing, and give timely information and expert advice on what really matters to grandparents, from family, relationships, health and money, to entertainment, travel and retirement. More than anything, Grandparents.com celebrates what it means to be a grandparent today. The company's mission is to give today's grandparents--who like no other grandparents in history are engaged, vibrant and ageless, ideas and opportunities to connect to what's important to them.
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    As this article mentioned, Priceline Partner Network cooperated with Grandparents.com,Inc. to reach a business which can provide the latest information on this website. Travel customers can access to book hotels, rental car, airline tickets, air & hotel vacation packages. They try their best to provide best service and products. It also present the specific introduction about Priceline Partner Network, Priceline Group, Grandparents.com, Inc. in my opinion, this agreement can bring the visitors a new trip to search the hotels and other information. It can show various information which can be selected for customers and provide superior saving compared with other deals.
Hyeyoung Jang

Hotel Industry Security Risk Management: "Fingerprint Entry Systems" Are Starting To Be... - 0 views

  • Those plastic key cards that once seemed so innovative will soon go the way of the actual key. The new thing is contact less Smartcards and RFID (Radio Frequency Identification) cards that need just be waved to allow room access.
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    This article talks about the fingerprint entry system in hotel. Yet more card-free security systems are on the way. They may still be minor blips on the greater hotel horizon, but biometric systems that seem right out of Mission Impossible have been introduced in the U.S. If you want to get into your room at New York's SoHo Loft, you're going to have to lift a finger. The seven-room hotel has a fingerprint entry system. Guests touch the door pad then enter a code for extra security. Kimpton's 190-room Nine Zero Hotel in Boston was the first hotel to install a biometric iris scanner back in 2004, but only guests of the 1,065-square-foot Cloud Nine penthouse suite have to bat their eyelashes. The uses for biometrics don't have to stop at the guestroom door, either. The Nine Zero also uses the technology to make the property safer all round, as it has installed the LG IrisAccess 3000 at the employee and delivery entries to the hotel, as well, meaning that non-staff members and intruders can't access the property.
David Maggard

Thayer Ventures to Raise New Funds to Finance Hospitality Technology Startups - MarketW... - 0 views

  • Quest Hospitality Ventures is the only venture capital firm specifically focused on the hospitality industry. Since its founding in 2009, the company has partnered with entrepreneurs to create, develop and build technology companies that will revolutionize the hospitality industry. Based in San Francisco, QHV has backed some of the world's leading travel technology companies, including Hipmunk, hotelme.com, Nor1, Adara Media, Duetto Research, newBrandAnalytics, and ID90T. Additional information is available on the company's website: www.thayerventures.com .
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    A venture capital firm investing in hospitality technology companies and Thayer Lodging Group have formed a new entity called Thayer Ventures. This company will focus on investment funds for technology companies in the hospitality industry."Our mission is to help entrepreneurs build profitable global companies by providing smart funding,hands-on-cousel,strategic insights and industry connections" said chris Hemmeter, general partner of Thayer ventures.This company is to promote innovation in technology and to change hospitality.
Melissa Krajewski

Availpro and Premier Hotels of the World announce extended partnership - 0 views

  • CEO of Premier Hotels of the World™ Mr. Martin Fabiano states: "We are excited to announce the partnership with Availpro, which will give our Member Hotels a distinct advantage over other Groups."
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    The Availpro organization is the hospitality industry leader in online distribution. Its mission is to provide hotel owners with the most effective online sales platform. Using the tagline, 'The World is your hotel Marketplace,' Availpro has helped thousands of hotels worldwide sell over ten million rooms by utilizing a highly developed extranet channel. Availpro's extranet channels provide two-way connectivity to over one hundred distribution websites. With a larger scope of distribution the hotels using Availpro increase their sales and become more efficient. In addition, Availpro's management of these extranet channels saves hotels valuable time. However the reason Availpro is the leader in online distribution is not just its booking capabilities but rather its recent developments that together provide their clients an online distribution extranet solution. The booking engines that made Availpro successful expanded to include mobile applications and social booking with Facebook. Availpro also introduced important decision-making tools such as the Smart Channel Manager, Rate Screener and Guest Satisfaction. I was curious about the 'Rate Screener' so I read Availpro's article "Availpro rate screener allows Hotel owners to sell their rooms at best rate," published on October 17th 2011 (http://www.hospitalitynet.org/news//4053349.html). This tool was developed with user input and tested in real life rate decision scenarios. The all-in-one solution allows managers to see their rates, inventory and competitor rates on a central distribution schedule. By analyzing their competition in real time managers are able to optimize their rates. Long gone are the days when managers used to call the local competition and pretend to be walk-in guests to find out fire sale rates. This most recent article, published on the third of January 2012, discusses Availpro's growing partnership with Premier Hotels of the World™. By incorporating Availpro's ex
jmelilli

Expedia sets sights on legacy tech with ambitious 'travel platform' for hotels - tnooz - 0 views

  • Expedia has clearly defined ambitions to build the world’s first all-property solution for hotels.
  • The company’s reach gives it plenty of opportunities to challenge the solutions’ business of the legacy players, something that the company is eager to do
  • Expedia has always wanted to be seen as a technology company and often promotes its heavy investments in improving its products. But the ambition is greater than ever before, with the company building solutions for its ecosystem at a rapid pace.
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  • It will invest in a modern take on a PMS, develop a global revenue management platform, and use its data trove to provide real-time insights. All in the name of improving the economics and competitiveness of its hotel partners.
  • Jolin promises a “zero operational tax on the property” and “seamless integration rather than having to learn another workflow.”
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    This article discusses Expedia's continued mission to create different hospitality technology, including a PMS-type system called ALICE. This is a three part vision bringing competitive platforms in operations, revenue management, and utilizing the massive amount of booking data they are sitting on. While they have had a version of these same goals for a while now, at their recent partner convention there was renewed excitement and some impressive demonstrations. 
Olivier

Why invest in sustainable hospitality real estate and responsible hotel concepts is the... - 0 views

  • Awareness about sustainability in the hospitality industry has gained a lot of momentum in the last decade
  • Hotel and resort guests are paying more and more attention to the products that they are offered, and also their own ecological footprint
  • The latest environmental advancements and technologies promote cost efficiency and reduction in those who chose to invest.
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  • Governments have begun to reward businesses who make the effort to be more environmentally conscious. The rewarding process encourages sustainable practices and what’s also referred to as “green” construction.
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    The sustainability is at the center of every corporate mission the past few years in the hospitality and tourism industry. This article reflect the pros in investing in sustainability and how it will impact business performances.
aguar024

12 Ways to Make Your Restaurant More Sustainable - Open for Business - 0 views

  • Cook what’s in season.
  • keep your menu seasonal.
  • . Partner with the right producers.
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  • started their own kitchen garden for the restaurants and hired a gardener to tend it
  • Grow it yourself.
  • sustainable supply chain for the industry
  • Start small.
  • Buy locally, in bulk.
  • local suppliers
  • Think beyond the food.
  • Think about things like water usage and train your staff
  • biodynamic, carbon-neutral and organic wines
  • chefs to learn about how ingredients grow
  • Make a road map,
  • linen napkins i
  • hey held a special event with a dedicated menu meant to demonstrate what it’s like to have autism; since many autistic children tend to separate food according to shape and color, they presented different courses with items focused on shape and color, meant to be eaten individually
  • Manage your waste — all of it
  •  landfill, is the most expensive kind of waste for restaurants
  • Food waste can weighed
  • Recycle glass and cardboard
  • Do your homework.
  • look for opportunities to minimize any cost increases that sustainable practices may bring
  • rain your staff to be passionate about the cause.
  • Extend your mission to the community.
  • Start by printing your menu on recycled paper
  • Plan for the long haul.
  • Jamie estimates that he spends 10-12% more up front on equipment, but he says it’s easy to recoup those losses in other areas, such as buying salvaged pieces for furnishings. Plus, you’ll save money on energy costs. Jamie bought an energy-efficient coffee machine and eco-friendly refrigerators, and he’s confident that he will actually make money on those purchases in the new few years.
  • Prioritize customer satisfaction above everything else.
  • communicate your restaurant’s mission and vision,
  • delivering an exceptional guest experience.
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    This week I want to share two articles. I realized that on the discussion we all or almost all of us used the same examples as sustainable methods or strategies. There a million of ways to become sustainable in this industry. Check this examples or ideas for a more sustainable restaurant.
tsmit216

Hotel Technology Trends: 14 Upcoming Innovations for 2021 - 0 views

  • Self-service automation intends to place the decision-making process in the hands of the guests as opposed to hotel staff. This directly follows trends which have been witnessed across multiple sectors.
  • 3. Facial Recognition TechnologyMany consumers are just beginning to become accustomed to facial recognition technology; particularly in relation to smartphone security. Still, it is important to mention that these very same methods represent another important facet of modern hotel technology. There are several benefits which facial recognition applications are able to provide for hotel management:Enhanced levels of security and privacyOnly authorised personnel will be allowed to enter specific areasThis method can be used in conjunction with electronic payments as another form of verification
  • 4. Robots
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  • In fact, one hotel in Japan is already fully staffed by these mechanical marvels. However, robots will more likely be used to supplicate human interaction as opposed to replace it altogether.
  • 7. ChatbotsChatbots and similar online widgets are now commonplace when visiting countless websites. In the same respect, they are beginning to revolutionise hotel technology and its associated amenities. These clever devices are set to offer guests a host of options. Some of those which are the most applicable within the hospitality industry include:Hyper-personalised search criteria and resultsA streamlined method for confirming a reservationAn excellent way to build brand recognition and loyalty.Marketing relevant products and services to the end userA final point to mention is that modern chatbots offer a language-agnostic edge. As they can detect and respond to numerous dialects, previous international barriers have been removed from the equation. This will lead to higher booking rates and an impressive return on investment (ROI).
  • Virtual Reality (VR)VR plays another important role; primarily in illustrating the amenities, services and rooms that a hotel has to offer. Virtual hotel tours/ 360 videos are a perfect example of this immersive trend. In fact, many professionals believe that this type of hotel technology is set to become compulsory in the not-so-distant future. The good news is that it is a cost-effective solution and virtual reality can be easily deployed within most scenarios.
  • There is no doubt that cutting-edge hotel technology is here to stay.
  • crucial
  • utili
  • sing robots for luggage transportation, security, room service and restaurant waiting.
  • attract additional sales
  • educe friction
  • r
  • pre-set the amenities
  • competitive edge
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    This article is about the 11 upcoming innovations for this new year. Some of the innovations are already being used, like Service Automation, Facial Recognition Technology, Alexa voices, etc. But, this article explains how "There is no doubt that cutting-edge hotel technology is here to stay". A really cool innovation that caught my attention is robots. In Japan, there are hotels already fully staffed by mechanical marvels. As stated in the article "they will be used to supplicate human interaction as opposed to replace it altogether".
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    Some of the trends that are happening now in the hotel industry. The rate of change in technology is generally accelerating, which is worth noting. So things that change this year, could become obsolete in just a few years. Staying on top of these changes will be mission critical for those in the industry.
cborregomarsh

Cloud Computing Continues to Transform Hospitality - RTInsights - 1 views

  • Just like databases in the early 90s allowed hotels to manage large numbers of reservations and requests efficiently, cloud solutions offer the chance to remove common frustrations and frictions across the entire ecosystem.
  • Reduce cost: Cloud services allow hospitality industries to pay only for the services they need. Cloud computing also puts smart building management into reality, as well as facilitating projects and maintenance.
  • Improve experiences: Cloud services also provide flexibility in services by allowing staff to operate from anywhere, as an example. Guests also receive the same flexibility to manage their needs from anywhere.
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  • Build responsive infrastructure:
  • Cloud Security
  • Cloud reliability The hospitality industry wants to know that they aren’t adopting another solution that will prove obsolete in just a few years.
  • Even if it’s no fault of the establishment, customers will remember frustration reconciling a bill or having to wait a long time for check-in. The cloud adds a layer of protection against minor hiccups in their experience.
  • Personalize guest offers: Captured data offers a wealth of information. Cloud computing helps hoteliers and other hospitality organizations provide customized experiences and responsive, convenient services.
  • Cloud computing can offer a seamless experience to customers while reducing obstacles to service from the staff side.
  • The Airline was able to improve customer service by providing an instant response to various customer requests and reducing wait times.
  • Pre-arrival: Cloud services capture data from the moment guests first interact with the company or service. The hotel, for example, can make a note of what services or rooms the customer looked at and offer suggestions for upgrades.
  • Arrival: When guests arrive, their information is saved and ready for each member of staff. This offers personalization right from the beginning.
  • Cloud services can offer the full security expertise with automatic updates that the hospitality industry needs to keep information secure.
  • Departure: Not only does the cloud enable a frictionless checkout experience with no surprises, but it can also follow up afterward to continue to nurture relationships and reward loyalty.
  • Preparation: Following guest stays, businesses can enable targeted follow-up. Cloud computing can also handle things like predictive maintenance to reduce downtime, especially during peak seasons.
  • The Hilton made use of cloud computing to monitor all locks within its properties.
  • It’s only one instance of the Hilton’s shift to cloud computing. It has digitized rooms and created a type of mission control for everything from entertainment to ordering room service.
  • The stay: Knowledge of previous stays provides insight into customer preferences. A hotel may address mistakes right from the beginning or identify missed opportunities. Personalization continues with upsell offers that happen as the customer continues to interact with the business.
  • The cloud provides a real end-to-end solution for hospitality that brings back the excitement of travel. In an industry facing stiff competition, this type of solution could be a differentiator for success.
  • Companies can choose a provider familiar with the nuances required for hospitality excellence and reap the benefits of an end-to-end experience.
  • Cloud services also provide flexibility in services by allowing staff to operate from anywhere
  • Cloud services allow hospitality industries to pay only for the services they need.
  • Moving to cloud operations also allows the hospitality industry to scale.
  • In that case, cloud services allow a smooth transition with a central line of communication.
  • cloud solutions offer the chance to remove common frustrations and frictions across the entire ecosystem.
  • Cloud computing helps hoteliers and other hospitality organizations provide customized experiences and responsive, convenient services.
  • rigidity causes issues in connectivity and service. When the internet goes out, or a system goes down, operations cease.
  • Staff can work from anywhere, change devices if necessary, and mitigate the risk of lost or unsecured information.
  • The Hilton’s Room Lock Problem
  • The American Airlines Integration Challenge
  • The space continues to evolve, offering new ways to ingest, process, and protect customer data. And it’s this free flow of data that will allow the hospitality industry to move into the new era of the industry.
  • Use of cloud computing in hospitality continues to evolve, offering ne
  • w ways to ingest, process, and protect customer data.
  • cloud solutions offer the chance to remove common frustrations and frictions across the entire ecosystem.
  • cloud services allow a smooth transition with a central line of communication.
  • Cloud services allow hospitality industries to pay only for the services they need.
  • operate from anywhere,
  • Cloud services also provide flexibility
  • provide customized experiences
  • Staff can work from anywhere
  • he cloud adds a layer of protection against minor hiccups in their experience.
  • security is built-in.
  • Cloud computing can offer a seamless experience to customers while reducing obstacles to service from the staff side.
  • personalization right from the beginning.
  • address mistakes right from the beginning or identify missed opportunities. Personalization continues with upsell
  • handle things like predictive maintenance to reduce downtime
  • this type of solution could be a differentiator for success.
  • It has digitized rooms and created a type of mission control for everything from entertainment to ordering room service.
  • reducing wait times.
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    Cloud computing has come a long way. The hospitality industry is quickly incorporating cloud computing services for guest satisfaction and productivity of employees. The article shares several real life examples where cloud computing were beneficial.
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    As we know, cloud computing is becoming the new norm and is the future for technology but is also transforming the hospitality and tourism industry. Cloud computing allows the hospitality industry to improve travel experiences, provide personalized offers, and also helps the industry reduce cost. With so many advantages, there are some cons of cloud computing that may pose as an issue such as the security and reliability that comes with using cloud computing. However, the pros outweigh the cons and if cloud services can overcome those barriers, the hospitality industry will reach new heights not seen in previous years. With the implementation of cloud computing in the hospitality industry, it will provide a travel experience like no other from start to finish, literally.
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    This article discusses the impact that the integration of cloud computing has had on the operations and growth of the hospitality industry as a whole. Companies are optimizing their usage to help them carry out daily tasks while using data and sharing to provide the best guest experience possible. The article also goes into detail regarding the steps being taken by companies to prevent data theft and downtimes. One aspect of the post that I found to be extremely interesting was how it walked me through the integration of cloud computing in every step of guests' stay from pre-arrival to departure.
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    Cloud computing is the future whether businesses want it to be or not. With the growth of technology, we need to embrace one tool that is become very developed, cloud computing. It gives more efficiency to businesses who need to know more about their clientele and also can provide information and data that humans could never do. It gives a more personalized experience to each guest while organizing data much faster than on a excel sheet that stuff have to manually update. It improves experience and reduced cost for business as well. It allows information to be reached anywhere and business can be taken home or traveled with. It brings a new level of security to businesses and customers and allows more flexibility in service in the hospitality industry.
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    Cloud computing transforms hospitality by a offering seamless experience to customers while reducing obstacles to service from the staff side. It also offers individualized, quick solutions in an industry that is highly competitive.
elena zhebrun

IT Investments across Hospitality Industry Rises: Motorola Solutions - 1 views

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    A recent study from Motorola, a part of Motorola Mobility offering business and mission-critical communication products and services to enterprises and governments, finds that IT spending in hospitality industry is increasing, mainly driven by the need to improve guest experience. However, hotel technology managers will face the challenge to convince the top management to approve investment in the latest technology. To overcome this challenge, technology managers need to present the business case for new technology procurement to senior management, according to Karnib The research concludes that smartphones, tablets and mobile applications are the new trends moving into 2012 in the hospitality industry.
anonymous

Royal Caribbean Cruises Ltd. and O3b Networks Expand Business Partnership to Provide Gu... - 1 views

  • Royal Caribbean was the first to enlist O3b's new maritime offering O3bMaritime aboard, Allure of the Seas' sister ship, Oasis of the Seas when they signed a contract last summer. Now guests and crew aboard Allure of the Seas will be able to enjoy lightning fast download speeds and performance that is anticipated to also be four times more responsive than existing and planned GEO satellite systems. O3bMaritime will be the only satellite system capable of enabling cruise line guests and crew broadband services on par with onshore telecommunication standards.
  • Royal Caribbean was the first to enlist O3b's new maritime offering O3bMaritime aboard, Allure of the Seas' sister ship, Oasis of the Seas when they signed a contract last summer. Now guests and crew aboard Allure of the Seas will be able to enjoy lightning fast download speeds and performance that is anticipated to also be four times more responsive than existing and planned GEO satellite systems. O3bMaritime will be the only satellite system capable of enabling cruise line guests and crew broadband services on par with onshore telecommunication standards.
  • O3b Networks has signed a second historic, multi-year deal with Royal Caribbean Cruises Ltd. to provide high-speed satellite-delivered broadband service
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  • "The partnership between O3b Networks and Royal Caribbean Cruises Ltd. continues to expand, and the real winners are the guests and crew aboard the most innovative ships at sea. The alliance is based on a shared mission built on the belief that the Internet should always be within reach - on land and at sea."
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    Royal Caribbean and O3b Networks have again signed a multi-year contract. O3b will once again be providing "high-speed satellite-delivered broadband service" to the Allure of the Seas. The system used is O3bMaritime and Royal Caribbean was one of the first cruise lines to use this system. This system will be on their two largest ships the Oasis and the Allure based in the Caribbean. It is also the only system that is on par with telecommunication standards on land. Soon O3b will deliver more bandwidth on these two ships than on all other cruise ships in the Caribbean. I personally feel internet access really lacks on many of the cruise lines right now and feel Royal Caribbean is taking a step in the right direction with O3b. My family and I like to cruise a lot and have received very spotty internet access around the globe. In today's world many people still have to check up on work while on vacation or keep in contact with family, it only makes sense for cruise lines to start working on faster internet comparable to on land. I read various cruise line message boards and this is a common complaint about slow internet access or virtually none. In the current economy where all the various lines are in competition against one another, this gives Royal Caribbean a leg up in the competition. Additionally, my understanding the only region where satellite internet is unavailable is off the coast of Japan due to government regulations. This system makes sense to have available one day in more regions.
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    I for one am very happy to hear this news. I too have experienced the snail-paced internet "access" on cruise ships. With the high cost per minute and slow speeds, cruisers can't help but feel that they wasted their money. This definitely gives Royal Caribbean an advantage over Carnival, NCL and other large cruise lines. By implementing O3b networks on their two largest and most popular ships, they will reach their target consumer and help spread the word.
Paige Wuensch

TLabs Showcase - Green Path Transfers | Tnooz - 0 views

  • Green Path Transfers, part of the WHL Group, is a new, global, eco-friendly airport transfer and ground transportation network. We are currently operational in over 30 destinations around the world, with over 100 expected by the end of this year.
  • Our focus is on partnering with local operators who have made a commitment to environmental sustainability, especially through the use of low carbon emission fuels or engines
  • . They do not know how to access global markets with a professional transfer service priced for distribution (a problem they have as well with their other tour and activity products), nor do they have the technology to plug into global distribution, and this is where Green Path Transfers comes in.
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  • Second is the move to a low carbon future. The WHL Group is committed in all its businesses to minimising our environmental footprint and supporting local communities. In designing the airport transfers business we noted the increasing number of “green” transfer and taxi companies appearing around the world and had the idea to try and bring as many of these into one big global family as we could
  • Green Path Transfers are simply in this case focussing our training, distribution efforts etc. around the transfers element of their business, giving them access to the technology to plug them into global markets.
  • First, ground transportation in much of the developing world is still very fragmented and immature.
  • Green Path Transfers offers transfers from airports, ship ports, bus stations, train stations and border crossings, as well as inter-city and inter-country transfers.
  • Strengths: Unique, appealing twist on an existing product Strength of the global network, reaching destinations others can’t Ability to leverage other WHL Group assets. A network of operators with strong shared values and a shared mission (building a greener future
  • Weaknesses: Limited exposure. Difficulty recruiting partners in some destinations offering low-emission vehicles being. They are essentially non-existent, especially in developing countries.
  • Opportunities: To become a recognized brand name within the travel industry and the travelling public for providing eco-friendly ground transportation To become a global partner to worldwide corporations with a focus on environmental sustainabilit
  • Threats: Larger organisations moving into the space Low/zero emission vehicles becoming so prevalent that this is no longer a unique selling point
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    Green Path Transfers are a a fairly new Eco-friendly airport transfer and ground transportation network. The goal is to offer safe and professional transportation in global markets to travelers. In addition Green Path Transfers are focusing on a low carbon movement in the future. The company has partnered with companies using low-emission vehicles and these vehicles are clearly marked in the search results of the website, in order to allow the customer a completely transparent booking and check-out process with the vehicle of their choice. Their customers consist of leisure travelers, corporate travelers and their distribution partners, such as hotels and flights.
xiyu wang

Hotel Accounting Solutions - 0 views

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    This company offers the accounting service to hotels. It adds expertise to hotels' accounting process and relieves hotels of the headache of tureover and traing as well as the cost of an accounting department. It uses an online real time accounting system that adds value to hotels' statements. Hotel Solutions provides consulting in hotel industry accounting, specializing in properties using M3 Hotel Specific software. M3 hosts the most robust integrated suite of software products for the hospitality industry. It is the mission of our team to provide accounting support to M3 clients to whatever degree needed to help them because more productive and profitable as well as reduce their operating costs. It offer several services: financial statement design&setup, customized daily reports, management reports&owner reports, reviewing and refining existing setups and reports, monthly accounting functions, bank reconciliations, training for new employees, both in person and online/phone, providing continuity as Interim Controller, establishing internal control procedures, internal controls and audit, accounts payable, budgeting and forecasting, and other financial services designed to meet hotels' needs.
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