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PVNG Web-Based Enterprise Accounting - 1 views

www.hotelnewsresource.com/article94975.html Hospitality technology software accounting hotels enterprise
shared by marvahb on 15 Jun 17 - No Cached
  • hotel software solution that is deployed in the cloud.
  • PVNG is intuitive and easy to use. Our team only needed a few hours to learn the system.” 
  • Aptech Computer Systems, Inc., based in Pittsburgh, Pennsylvania, is the only provider of a fully integrated enterprise accounting, business intelligence and planning ecosystem to the hospitality industry.  All of its clients are companies like yours, which own or manage hotels. Its solutions help customers at both the corporate and property levels understand their financial and operational data for faster goal achievement.  
  • ...2 more annotations...
  • The PVNG system easily handles single or multi-property accounting, and is deployed as a hosted service, streamlining common daily accounting procedures and offering highly flexible reporting. 
  • Kucker noted that PVNG is faster to navigate and convenient to use because it is web-based
  • kdibe001 on 15 Jun 17
     
    Aptech is a hospitality technology company offering the much needed and desired tools of accounting, budgeting, forecasting, and business intelligence into hotel systems. They are seen as the leader in the industry for this and are said to have been the first company to bring the "business" mindset into the hotel industry. This article, however, is about their new cloud-based enterprise accounting hotel software system: PVNG. Glacier House hotels, whom is based out of Arizona converted completely from the original Aptech accounting software to the new cloud PVNG system. The reviews so far are highly rated and it seems to have a bright future again. I thought this article was perfect because it blends multiple aspects that we have discussed over the past couple of weeks!
  • marvahb on 18 Jun 17
     
    This article is about the small company that just installed Aptech's new web-based enterprise accounting. It is evident this article received some attention by the amount of students who highlighted notable parts of the article. This new system is deployed in the cloud and it is easier to train and faster to navigate. This is very convenient for accountants in the hospitality industry because it can potentially have a dramatic change on the department's efficiency. The system also provides a complete suite of financial management and analysis for the hotel industry. Lastly, it is also trustworthy because the Aptech group has more than 45 years of hotel accounting knowledge.
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How Top-Performing Hotels and Resorts Optimize the Guest Experience - 1 views

www.hotelnewsresource.com/article94670.html
shared by rderonville on 04 Jun 17 - No Cached
  • GEM is a long-term, multi-pronged initiative that encompasses virtually all aspects of a property. Having the right technology infrastructure is critical.
  • In the end, GEM is a strategic undertaking. It is as much a set of guiding principles as it is a set of technology solutions.
  • PMS upgrades account for the largest portion of the budget for hotel technology investments.
  • ...2 more annotations...
  • Ideally, a PMS would also integrate with sales and marketing campaign solutions, which may be managed through a CRM system, as well as guest loyalty management and rewards solutions.
  • Specialized standalone solutions and PMS modules designed to manage specific hotel facilities and departments also play an instrumental role in influencing the guest experience
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The 5 Most Popular Hotel Management Software Solutions For Small Hotels Compared - Capt... - 1 views

blog.capterra.com/ions-for-small-hotels-compared
shared by Maria Zuniga on 31 Aug 16 - No Cached
  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience.
  • Below, I’ve gathered the most popular hotel management software, specifically for smaller hotels.
  • Oracle also understands independent hotel needs, notably powering small hotels like the Ampersand Hotel in London’s South Kensington neighborhood.
  • ...14 more annotations...
  • Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that comes in three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution.
  • InnQuest’s flagship roomMaster solution is for hotels of all sizes (great for flexibility if you see growth in your future), leading to their top three spot with 5,200 customers and managing more than 450,000 hotel rooms every day.
  • Charged for bookings processed through third party OTAs
  • Multi-Systems, Inc.’s CloudPM is fifth on this list with 5,800 customers in North America
  • This cloud-based property management solution has been around since 1990 and is great for hotels looking to keep costs down by bypassing the purchase of additional hardware.
  • RDP (Resort Data Processing) provides customized software for clients and says it can handle properties of any size, whether it be a small vacation rental or a huge resort.
  • For hotels, finding the right software fit is especially important, because without a suitable software solution, you’re wasting time and money—big things that take you away from your customers and keep you from providing a stellar guest experience.
  • Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that comes in three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution.
  • More than one million daily transactions in 104 countries happen across this hotel property management solution, resulting in 90,000 rooms managed across the globe. Ten years in the industry give eZee Frontdesk more than 4,700 customers and 70,500 users.
  • Because this solution was developed by long-time members of the hotel industry, you can be assured that roomMaster will satisfy all your needs out for a great hotel PMS.
  • This cloud-based property management solution has been around since 1990 and is great for hotels looking to keep costs down by bypassing the purchase of additional hardware.
  • Frontdesk Anywhere is based in the technology capital of Silicon Valley.
  • its special emphasis on helping small properties, even something as small as a timeshare, earned it a spot on this list.
  • Maestro aims to simplify things, enabling hotel managers to run everything from one dashboard.
  • aali057 on 31 Aug 16
     
    Smaller properties such as independent hotels don't need an elaborate PMS (property management system). They can go by with some advanced ones without having to pay an outrageous cost. The ones listed in this article are Opera, Ezee Master, Roommaster, Hotelogix PMS, MSI Cloud PM, Frontdesk Anywhere, and Rozlynx PMS. The property's needs have to be compared with what the systems have to offer and from there, the management can select the best one. Larger properties that belong to corporate companies usually have their own PMS systems that they use at every brand that has their corporate logo. For instance, Hilton has OnQ PMS system, which whether you are at a large Hilton property such as a resort or a small Hilton property that is a franchised property, they will use the OnQ PMS system.
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  • ketie005 on 04 Sep 16
     
    For the hardware/software article, I wanted to stay within the hospitality and tourism industry because we use a lot of softwares to have fast service and to keep the best guest experience. The name of the article that I found is " The 5 most popular hotel management solutions for smaller hotels". This article list 5 hotels management softwares specifically for small hotels and also their pros, their cons and most importantly their cost. The 1st that comes in the list is OPERA Property Management System (PMS) by Oracle. Oracle is usually known for big time budgets software but oracle also understands independent hotel needs like small hotels. Their pros are profile management, accommodation management, housekeeping management, multi- property configuration, multi- language and global currency support. Their cons are outdated online interface for some, can be slow during check-in/checkout process. The software comes in three levels ( Premium, Standard, Lite) is also available for both cloud and installed deployment.
  • ivano001 on 31 May 17
     
    UPDATE 3/28/2017: This post has been updated with new options and additional information. There are now nine hotel management software options represented as opposed to the original five.
  • gmuno014 on 01 Jun 17
     
    This is a very important feature. Where the system can go either work off the cloud or can be installed.
  • gmuno014 on 01 Jun 17
     
    This article compares the top 5 PMS systems for smaller hotels. Some of these software's are able to function on any size properties, but some are very limited. The most recognized PMS system, Opera by Oracle, is able to function through a cloud or it can be installed. This article provides pros, cons and costs for all PMS's and emphasizes the importance of finding the right match for a hotel.
  • Maria Zuniga on 03 Sep 17
     
    I found this article to be very interesting. This article gives us a walk through 9 different software solutions for small hotels. This article made it very clear to me that in the hospitality industry it is crucial to find the right software that best matches your hotel. Software has an immense impact on the overall experience of the guests and that brings credibility and customer loyalty. The articles gives us the positive and negatives of each of these systems. This made me realize, that as an aspiring hospitality industry employee and manager, it is crucial to learn about these programs and use them properly.
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The Effects of social media networks in the hospitality industry - viewcontent.cgi - 0 views

digitalscholarship.unlv.edu/...viewcontent.cgi hospitality network IT
shared by cvera019 on 06 Sep 17 - No Cached
  • With the growing trend towards social media marketing, it is now reflected as an item in some marketing budgets. These individuals in hospitality should always keep in mind the benefits of social media. With the advancement of technology, social media is and will be very much part of our daily lives. Online marketing can take place in several social media platforms, and that should be taken into consideration for the marketing strategy of a hotel. Each hotel is different and must be treated accordingly, so a blend of social media tools such as Twitter, Facebook , YouTube and Corporate Blogs should be used if necessary. Social Media Networks Contribution According to Burson-Marsteller Fortune Global 100 Social Media Study 2010, majority of global companies adopt a minimum of one source related to social media platform. To a certain extent, 79% of the top 100 companies in the Fortune Global 500 index are found to be applying at least one social media platforms (as shown in Figure 1): Twitter, Facebook, YouTube or Corporate Blogs (Burson-Marsteller, 2010).
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5 Biggest POS Predictions for 2017 - 1 views

www.touchdynamic.com/5-pos-predictions-2017 Technology Hospitality network future trends pos tablets mobile
shared by kdibe001 on 11 Jun 17 - No Cached
  • All-in-one
  • solutions are
  • ergonomically friendly, allowing them to fit into small spaces at the POS counter and eliminating arranging and rearranging the POS counter to accommodate larger units.
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  • 4. Big data from on-site and external sources will be more accessible to small businesses. Among other POS predictions, in 2017 the playing field will begin to level with more options for small business to access data. Data mining and analytics tools are now within reach of SMBs, both from usability and budget standpoints, and they will use them to gain a competitive edge.
  • power-packed tablet technology becoming more sophisticated and primed for clean, seamless integration into the customer experience.
  • Merchants that stay ahead of the curve, stand the strongest chance to be firmly in the black through the year and beyond.
  • kdibe001 on 11 Jun 17
     
    This article predicted POS trends for 2017 and narrowed it down to convenience, mobile retail, smarter technology use, accessibility, and media. I found this article interesting to read because most of this I have seen throughout the hospitality industry. As cloud storage systems are becoming more common, tablets are being used in placed of large desktop computers because they are cheaper and not much storage is needed. The article also stated that Global Market Insights, a research firm, predicts that POS terminal market will increase 19% from 2016 to 2023. This shows that the industry is changing as a whole and for those who haven't converted yet to this type of technology, they may want to consider doing so. It also explained how technology can be used to gather more data about the consumer/customers and also to use the technology to attract customers to dine in at the restaurant or shop because they want a more interactive experience.
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How to Successfully Migrate to Your Next Event Management Software - 0 views

www.eventmanagerblog.com/next-event-management-software
shared by denisedantas on 12 Nov 17 - No Cached
  • Transitioning to a new event management software (EMS) solution can be an exciting, but also an overwhelming experience for event planners. Check out these tips to make your EMS migration a smooth one.
  • If you are in the market for a new EMS provider
  • Maybe you’ve outgrown them, or your tools are no longer working together. Maybe you’re not satisfied with their current offerings or customer service. Or perhaps you simply just want a more high-tech or budget-friendly solution.
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  • there are several important items you should ask yourself before striking a deal and signing a contract.
  • Overall, migrating to new software doesn’t have to be difficult as long as you take the time to cultivate a detailed plan from beginning to end.
  • denisedantas on 12 Nov 17
     
    This article is about migration, tips for companies when transitioning from the old to the new event management software. It talks about the steps that companies should take in all stages of migration. It shows what to consider when thinking about an upgrade for a better system. It guides event planners in the migration process since the beginning, step by step. This article gives tips and guidance helping to identify the perfect software for your company when the company is ready for changing to a better event management system. This article is very helpful!
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How Conversational AI Can Help Restaurants Overcome Pandemic-Related Challenges Now | H... - 0 views

hospitalitytech.com/andemic-related-challenges-now technology restaurant AI
shared by brenda981005 on 28 Mar 21 - No Cached
  • brenda981005 on 28 Mar 21
     
    2020 can easily become one of the most turbulent years in the restaurant industry in recent history. The global COVID-19 epidemic has forced countless restaurants across the country to close to provide indoor services. As a result, many institutions are struggling to keep their doors open or completely closed. Faced with limited staff, reduced budgets and excessive expectations of new customers, restaurant owners and franchisees are looking for alternatives. This is where conversational artificial intelligence (AI) emerges. How artificial intelligence can improve sales and service By integrating the conversational AI platform into existing mobile, web, pre-call, self-service terminals and direct ordering platforms and point-of-sale systems, AI can automate the order-taking process so that employees can focus on receiving payments and making changes To ensure order accuracy and prepare take-out meals. How AI enables contactless experience Conversational AI is designed to simulate human conversations so that customers can ask questions, order meals and complete transactions without pressing any buttons or touching any screen.
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What is Global Distribution System (GDS)? - Guide For New Travel Agencies - 0 views

colorwhistle.com/gds-travel-agency-guide gds travel system tech hospitality training agents
shared by swhit149 on 17 Mar 21 - No Cached
  • Many travel agents around the world are using the Global Distribution System (GDS) as their major booking channels
  • significant growth of the travel industry.
  • s the brain of the travel industry.
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  • provides real-time information to companies such as airlines, hotels, car rental and travel agencies.
  • can find the availability of hotel rooms, flight seats or cars on behalf of their clients and book through the same GDS.
  • When a traveler requests information from a travel company, the agent will find the most accurate and cost-effective itinerary.
  • Travel companies are charged every time they access the GDS or they can buy a particular software offered by the GDS on a yearly basis
  • The airline industry created the first GDS in the 1960s to track flight schedules, availability and prices
  • They were used by the airline industry to automate the booking system, but, later travel agents were also given access
  • Amadeus
  • Travelport
  • Sabre
  • Effective in attracting international travelers24/7 access to inventoryEnables business models such as retail travel agency and OTA (Online Travel Agency)Offer consumers increased pricing transparencyTravel agents can get a global platform with a strong market penetrationProvide best rates to your customers which no other system can providePlace travel services to many clients without affecting your marketing budget
  • To use a GDS, you have to be a professional travel agent. For that, you must have a proper industry ID such as an ARC (Airlines Reporting Corporation) or IATA (International Air Transport Association) number.
  • Some airlines will not allow you to issue tickets even if you have a full IATA license.
  • they may sell it to you for $150-$160/year (contact the GDS provider to know the exact amount). The software will allow you to reserve tickets on any airlines.
  • A corporate travel agent who books on behalf of corporate clients or an individual working at a corporation who needs to book flight tickets for all their employeesComplex itinerary agents who have steady clients with multiple travel plansHigh volume booking of air-only travel
  • While changes will continue to impact the future growth of GDS, there will definitely be a role for them.
  • swhit149 on 17 Mar 21
     
    This article thoroughly explains how GDS was brought into the airline industry and how a travel agent may get access with the proper training. GDS systems will not be going anywhere I do feel as if it will only improve on helping those that use for travel. As the article states its goal is to impact growth for the future!
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What is an HRIS? A key tool for all your human resources needs | CIO - 2 views

www.cio.com/...our-human-resources-needs.html
shared by yvenisem on 06 Apr 20 - No Cached
  • Absence management
    • yvenisem
      yvenisem on 30 Nov 20
       
      I remember I had to manually put this in because the time cards and the leave tracking feautures were not linked.
  • Most HRIS offer broad self-service functionality to streamline HR functionality and ease the administrative burden.
    • yvenisem
      yvenisem on 30 Nov 20
       
      I worked in HR for a couple of months and it is INSANE how much paperwork they have to deal with
  • An effective HRIS provides information on just about anything a company needs to track and analyze data about employees, former employees, and applicants, from their first application, through their tenure on the job, to resignation or retirement. It’s a one-stop-shop for individuals, employees, managers and hiring and recruiting professionals to find information when they need it.
    • yvenisem
      yvenisem on 30 Nov 20
       
      Best way to describe it, almost sounds like the perfect tool
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  • HRIS can free HR administrators from handling non-strategic, mundane HR tasks such as data entry so they can focus on more human-related tasks, such as interviewing and personnel development
    • yvenisem
      yvenisem on 30 Nov 20
       
      Most important feature. HR is so much more than paper, we need more interaction with HUMANS
  • An HRIS can also improve privacy and security by securing information digitally.
    • yvenisem
      yvenisem on 30 Nov 20
       
      There is a concern for if there was a cyber attack
  • As such, a comprehensive HRIS enables a company to more effectively project and budget its HR costs, and it can improve efficiency when it comes to decision making
    • yvenisem
      yvenisem on 30 Nov 20
       
      Especially when it comes to compensation
  • uch procedures can be automated and performed independently, without the need for human supervision or intervention.
    • yvenisem
      yvenisem on 30 Nov 20
       
      This is what technology is for and some companies are not yet making the switch
  • Kronos Workforce
    • yvenisem
      yvenisem on 30 Nov 20
       
      We use this at my job!
  • Workday
    • yvenisem
      yvenisem on 30 Nov 20
       
      We use this for the part-time employees
  • rovide training to ensure your HR professionals are adept at using the solution and know where to go for help.
    • yvenisem
      yvenisem on 30 Nov 20
       
      AS WELL AS MANAGERS IN ALL DEPARTMENTS
  • duyingli on 06 Apr 20
     
    This article briefly introduces HRIS. The article first introduces the reader to what HRIS is, and then briefly introduces the differences between HRIS and HRMS and HCM. The functions of HRIS include management of employee information, company documents, recruiting / ATS (applicant tracking system), benefit administration / open enrollment, absence management, compensation management / payroll, training and development / performance management. Effective HRIS can provide all the information the company needs to track and analyze data about employees, former employees and candidates, from the first application to the term of office until resignation or retirement. HRIS can also improve the efficiency of human resource decisions. Finally, the article also gives considerations for choosing HRIS solutions and HRIS implementation skills.
  • yvenisem on 30 Nov 20
     
    This article goes over the main basics of HRIS's in terms of the different names used, what is is used for, and the benefits of the systems. The benefits section is the meat of the article, as it shows how these systmes can free up time and energy from mundane tasks once they are automated. One example of this is tracking leave. I remember that i had to once go back and add sick, annual, job basis, and family medical leave for over 500 employees because this was not (and still is not) automated. In conjunction with my other projects, this took a couple of months do to because no one had been doing it for a year.
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Nine High-tech Solutions to Explore in the COVID-19 Era - Event Marketer - 0 views

www.eventmarketer.com/...-budget-for-in-the-new-reality event solutions Technology hospitality
shared by kristenagosto21 on 17 Jan 21 - No Cached
  • In fact, in a survey of our audience, 96 percent of respondents said their agencies shifted products and services due to the impact of COVID-19.
  • 67 percent said they are focused on new virtual event services, 24 percent said they’re developing new medical-grade products, four percent said they’re specifically exploring on-site tracing technology (more on that in a bit), while the remaining 50 percent said they were exploring “other” new areas such as touchless modifications to on-site technologies and appointment-based experiences. Overall, 35 percent of respondents reported that COVID-focused products and services currently account for 50 to 75 percent of the overall business.
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
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  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • That live-guide component came into play recently for a program in the Faroe Islands tourism arm’s “Remote Tourism” campaign, which in June allowed travelers with itchy feet to control live people on the ground in various parts of the region by using their phone or computer keypad.
  • In addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • ting events and helping offices and other businesses reopen and maintain key social distancing protocols.
  • supporting
  • In addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • n addition to shifting into virtual events and building custom digital platform solutions for clients, Sparks opened a  shoppable Social Distancing Store online, complete with directional graphics, touchless utility tools, sanitizing stations, sneeze guards and partitions, and other customizable options.
  • players
  • social
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POS Software Trends 2012 | Top Stories | | Hospitality Magazine (HT) - 10 views

hospitalitytechnology.edgl.com/...POS-Software-Trends-201277312
shared by lamia elachchabi on 18 Jan 12 - No Cached
  • In 2011, many POS software developers focused on launching new options to help mobilize operators, connect them directly with their customers, and allow more visibility across the enterprise. Social media, cloud computing and mobile solutions dominated this year, and most vendors report these trends only growing stronger in 2012. Their input is covered in the “Vendor Innovations & Predictions” section.
  • This year’s survey also suggests that hospitality operators may be growing tired of waiting for the vendor community to develop acceptable tableside ordering devices, and are considering mobile phone-based POS as an alternative.
  • . When comparing 2012 purchasing plans to last year’s survey results, a trend emerges: more investment in the year ahead.
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  • Hospitality operators were also asked to share their POS purchasing plans for the year ahead . When comparing 2012 purchasing plans to last year’s survey results, a trend emerges: more investment in the year ahead. This is positive news for industry, as it shows that purse strings have loosened for IT budgets. In fact, it’s also a full reversal of the results of this survey from one year ago when, across the board, hospitality operators reported far less POS investment plans
  • The point-of-sale has undergone something of an identity shift over the past several years, as hard-wired, all-in-one units are being replaced by a variety of mobile devices.
  • Yue Zhang on 04 Feb 12
     
    For recent years, the operators in the hospitality industry are looking for the suitable solutions that allow them to break down the tableside ordering barriers, such as the mobile phone-based POS. In the annual report analysis for the POS Software Trends, the hospitality industry takes a look at industry-wide innovation priorities for this system. Among the talking with the developers for the enhancements for POS software in 2011, many developers focus on launching new options for mobilize operators.In this year, social media, cloud computing and mobile solutions are the three top and will continually growing in 2012. A trend for 2012 POS purchasing plan is, more investment in the year ahead. It is a full reversal of the results of this survey. Greatest number of operators plans to add new functionality and features to their current POS software in the year ahead. A third of operators plan to expand the installation base of the POS software they currently use. Researching and testing new POS solutions for possible future deployment will be the focus for 20.5% of hospitality industry.
  • ...5 more comments...
  • Carl Miller on 05 Feb 12
     
    I ran across this article while I was researching for my paper. It's pretty interesting and it gives you a sense of what changes could be coming to your favorite restaurants. I'm not surprised to see online and mobile POS systems being the most in demand. Those systems are pretty cost effective and have the potential to really increases sales.
  • chunxia gao on 05 Feb 12
     
    Maybe in the future, smart phone can do everything.
  • YUE LI (3325307) on 01 Sep 12
     
    This article focuses on the topics of POS Software Trends 2012 in hospitality industry. In the past several years, the POS has been changed from hard-wired, all-in-one units to a variety of mobile devices. Hoteliers are looking for the POS which is industry-tailored and affordable. According to the annual POS Software Trends report, enhancements and plans has been pointed out. In 2011, social media, cloud computing and mobile solutions are the main R&D aspects. They plan to pay more attention to Vendor Innovations & Predictions in 2012. HT has also pointed out the trends from the POS Software Reader survey. Firstly, from the POS features in demand, the top three are online ordering, mobile phone-based POS applications, and interesting innovation. What's more, mobile phone-based POS would be possibly replaced the tableside ordering devices. Secondly, from the POS purchasing plans aspect, more investment will be occurred in the next year. But in fact, hoteliers reported far less POS investment plans. The top three plans are to add new functionality and features to the current POS software, to expand the installation base of the POS software they currently use, and to develop and/or deploy a POS for use on a mobile device.
  • You Lu on 02 Sep 12
     
    In the few years, the hardwires are replaced by a plenty of mobile device. For example, Motorola mobile companys retail the enterprise tables to the hotel operators. The hotel operator should pay for the enterpeise tables. The annual POS Solftware Trends report fingers out that the hospitality technology takes a look at industry-wide innovation priorities for POS software. POS features has a high demand in the hospitality industry.
  • Nelson Placa on 03 Sep 12
     
    Great Post! There are some companies that are working on a new products that would allow guests to simply wave their room key on the POS system and the system will register their room key information versus charging to manually to the room with just the room number. One of the biggest issues in the industry is making sure that the POS system in the hotel interfaces with the PMS system. Without the interfacing, hotels face balance check variance and possible loses.
  • Yaping Li on 06 Oct 12
     
    This article introduces the trends of POS in hospitality industry. It lists some data to show the hospitality operators consider mobile phone-based POS instead of tableside ordering devices. It also list the information about the hospitality operators plans to add new functionality and features to their current POS software.
  • lamia elachchabi on 30 Jun 13
     
    The points of sale have changed over the years. The hard wires, all in one unit are being replaced by mobile devices. As the article mentions, hospitality operators have been looking for solutions to break tableside ordering barriers. After motorola released a tablet, the software community has been working in developing applications for both consumers and employees. The POS software developers are been asked about the improvement happening in the technology. Social media, cloud computing and mobile solutions are growing trends. Hospitality operators were asked which POS platform innovation are they looking for. The POS features in demand are: Online POS Mobile phone based POS ordering Enterprise wide centralized POS Table side POS ordering Cloud computing Software as a service Open source There is an increase in investment for POS development. The POS features purchasing plans: Add new functionality features and modules to POS Test and research new POS solution for possible implementation after 2011 Install POS on a wireless network.
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How the cloud is disrupting the hospitality industry | Lightspeed HQ - 2 views

www.lightspeedhq.com/...isrupting-hospitality-industry
shared by teresaricks on 30 Aug 18 - No Cached
  • back in the 40
  • first hotel management system Hoteltype
  • n the 90s
  • ...25 more annotations...
  • first database management systems
  • The hospitality industry is at “a tipping point in terms of cloud adoption”, with hoteliers expected to invest 7 – 8% more in cloud technology over the next 2 to 3 years.
  • Cloud-based hotel management systems
  • hosted by the vendor’s server rather than the hotel’s
  • On-site hotel management software, managed by the hotel’s IT team, comes with considerable upfront, maintenance and running costs.
  • business can save 50% with cloud computing solutions
  • limitless flexibility to work with the vendors of their choice
  • cost of general operational and maintenance fees,
  • are part of the package and covered by the vendor
  • personalized experiences with the help of captured customer information
    • npate083
      npate083 on 08 Sep 19
       
      Cloud based services will also allow the hotel to enhance the guest experience. The customer information can be captured and be shared through multiple outlets in a building to ensure the guest is receiving the best service possible.
  • With traditional software, hoteliers are limited to standalone software packages
  • Cloud-based applications are offered as software as a service (SaaS)
    • npate083
      npate083 on 08 Sep 19
       
      Using cloud services will allow businesses to save on hardware installation cost as well as maintenance and running costs. According to this article, businesses can save 50% of their IT costs by switching to cloud services.
  • cloud-based hotel management systems are entirely scalable – they have an unlimited capacity to expand
  • One of the biggest strengths of a cloud-based hotel management system is that it can be easily connected to other software applications, even if these applications don’t share the same provider.
    • npate083
      npate083 on 08 Sep 19
       
      Cloud services allows the flexibility of using multiple vendors of your choice, as opposed to traditional software that did not offer that type of flexibility.
  • The reality is that with traditional hotel management software, adding and removing resources is difficult and hoteliers are essentially stuck with one system until the license expiry date
  • The hospitality industry is at “a tipping point in terms of cloud adoption”, with hoteliers expected to invest 7 – 8% more in cloud technology over the next 2 to 3 years.
  • Cloud-based hotel management systems – or, simply put, systems hosted by the vendor’s server rather than the hotel’s – give hoteliers a single, scalable system from which to manage every aspect of their hotel business.
  • A Frost & Sullivan study showed that business can save 50% with cloud computing solutions. The apparition of the cloud and its flexible pricing has slashed businesses’ hardware costs, making it possible for even hotels with small budgets to run an advanced management system.
  • SaaS hotel management systems are pay-as-you-go. Therefore, rather than having to pay a large sum for a long-term commitment, hoteliers can pay smaller amounts on a regular basis.
  • The cloud lets hoteliers record this data – their preferences, transactions and behavior – every time the customer interacts in some way with their hotel, such as ordering room service, eating in the hotel restaurant or even booking a day trip or spa session.They can then use this data to make suggestions based on the customer’s preferences and behavior.
  • Secondly, they enable you to provide guests with the convenience and seamless experience they expect, even before they step into the hotel reception. Armed with a cloud-based system, you can give your guests the convenience they now expect from a hotel stay, such as booking rooms on their mobile phones or accessing their room from an app, to name a few examples.
  • with traditional hotel management software, adding and removing resources is difficult and hoteliers are essentially stuck with one system until the license expiry date. You’re in a contract, with very little wiggle room.
  • Cloud-based software gives hoteliers a hotel management system that facilitates rather than restricts business operations. Unlike their on-site predecessors, cloud-based hotel management systems are entirely scalable – they have an unlimited capacity to expand. They give hoteliers the agility and freedom to add or remove resources in line with their growth and scale their hotel management systems to the services they offer.
  • One of the biggest strengths of a cloud-based hotel management system is that it can be easily connected to other software applications, even if these applications don’t share the same provider.For hoteliers, this capacity and the possibilities that it brings are revolutionary. They now have limitless flexibility to work with the vendors of their choice and can bundle applications together thereby creating a truly customized management suite that meets their needs.
  • Cloud-based technology gives hoteliers the key to run smart businesses that are in tune with modern-day travelers, and more profitable.
  • klint005 on 30 Aug 18
     
    This article speaks on how cloud systems are changing the hospitality system in a BIG way. Listed below, are how it is doing so successfully: Due to Cloud-based applications being offered by a vendor, there is no expensive hardware to install which makes it a reoccurring system for smaller hotels to be able to use such an advanced system. They allow guests to maneuver through their stay stress-free and giving them the convenience of not having to go down to the front desk to ask questions or make any food orders and these cloud systems record their behavior which allows the hotels to give them suggestions on where to go, what spa treatments to get and of course, what food to order. It also allows hotels to integrate software with various vendors unlike the traditional ones being used. With this, hoteliers can now have a customized management suite to meet all of their needs.
  • ...1 more comment...
  • Olivier on 27 Aug 19
     
    Cloud computing software basically allows hotels to build their own IT infrastructure. Cloud computing is expanding in the trends of hospitality software allowing hotelier to operate their hotel management system with just a computer and a web browser wherever they are on real time. In addition one of the main advantage is the ability to integrate other vendor's software into their own opening a seeming less opportunity to work with whoever they desire. Cloud computing allows a cost reduction on the IT department as well as a better connectivity with guest demands and expectations.
  • npate083 on 08 Sep 19
     
    This article summarizes the benefits of switching from a traditional software system to a cloud based system. Some of the benefits the article mentions are low costs, better guest experience, and more flexibility. The article highly suggests that in the next few years most hoteliers will be switching to a cloud based software system.
  • teresaricks on 25 Jan 21
     
    This article gives an in depth look at how cloud computing is enhancing the hospitality industry. It gives a variety of pros to cloud computing and compares cloud computing to traditional or older ways of using servers.
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Balancing Technology with the Human Touch in Hospitality | By Nicole Dehler - Hospitali... - 0 views

www.hospitalitynet.org/...4094560.html Hospitality_Technology
shared by nunes305 on 02 Feb 21 - No Cached
  • Today's hoteliers have a variety of technological advancements at their fingertips, offering a myriad of solutions to streamline operations, and enhance the guest experience. For example, many hotels have used Augmented Reality to enable guests to seek additional information inside the hotel and around local places of interests.
  • But can there ever be too much of a good thing? Can too much digitization take us away from the core principles of high-touch hospitality on which the industry was founded? The solution is finding the right balance between high-tech and high-touch. While technology should never replace a commitment to service excellence, a simple knee-jerk resistance to technological progress is not the solution 一 the key is to discover how advanced technology can assist your staff and enhance the guest experience.
  • Modern hoteliers are increasingly relying on functions such as mobile check-in/out, cloud-based interfaces, centralized communications, native apps, push notifications, new and improved loyalty programs. These platforms let hotels continually aggregate guest data, creating actionable guest insights and additional opportunities for enhanced personalization.
  • ...4 more annotations...
  • Technology should empower staff to better serve their guests, rather than being a futuristic replacement for high-touch service
  • hotel staff are empowered to interact freely with guests and without the pressure of front desk lines, while guests have complete autonomy over their check-in. In this way, technology can actually enhance service, turning a previously administrative process into one focused on the guest's needs.
  • When balancing a budget, hoteliers must decide what technology their staff and guests need the most, versus what technology is just "nice to have."
  • As technology continues to evolve, there will always be tension between high-tech and high-touch approaches to enhancing the guest experience.
  • nunes305 on 02 Feb 21
     
    "F"
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Concord Hospitality Standardizes Accounting on Aptech's PVNG Cloud-Based Enterprise Fin... - 0 views

www.hotelnewsresource.com/article105702.html
shared by afost026 on 10 Oct 19 - No Cached
  • Aptech Computer Systems will standardize Concord Hospitality’s accounting processes for 112 hotels
  • support expansion of Concord’s multi-brand portfolio.
  • enhance back-office financial functionality and would include tight integration to the hospitality company’s reporting, budgeting and forecasting platforms
  • afost026 on 10 Oct 19
     
    This article was about a company, Concord Hospitality Enterprises invested in a new standardized sowftware with Aptech. This new software system will enhance the back-office financial functionality. These include reporting, budgetiing, and forecasting.

https://institute-of-event-management.com/what-is-event-planning - 1 views

started by breid018 on 14 Oct 19 no follow-up yet
17More

Top 6 Hotel Accounting Software - 1 views

pdf.wondershare.com/...hotel-accounting-software.html
shared by aguar024 on 15 Oct 19 - No Cached
  • streamlining routine accounting activities such as billing and making them seamless in nature
  • This hotel accounting software can prepare professional invoices and financial reports.
  • Cloud-based h
  • ...12 more annotations...
  • leverages automation and integration
  • flexible charts of financial information
  • s restaurants, clubs and resorts,
  • based on the Cloud
  • check occupancy %, RevPar, review GSS info, import STR, compare budgets, revenue & expenses, reconcile bank accounts and do much more.
  • can support various hotel ownership structures for example franchises, multinational units and other corporate arrangements
  • Based in the Cloud
  • accounting activities simpler to perform.
  • garner bookings without having to pay commissions
  • focuses on boosting performance through leveraging computing power.
  • allows for scalability
  • hotel portfolio.
  • anonymous on 15 Oct 19
     
    Hotels need to pick an accounting software that fits their needs. You can always pick software such as Quickbooks but in large properties specialized hotel accounting software may be best. This article list some viable options for specialized accounting software. It lists the pros and cons of each. It also gives links to the trial of each software.
  • aguar024 on 17 Oct 19
     
    The great part about this article is that it list the cons and pros of different accounting systems for hotels.
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IT Investments: 5 Common Mistakes - 0 views

www.informationweek.com/...1316974 technology hospitality software investment
shared by anonymous on 22 Oct 19 - No Cached
  • As companies grow and their finances improve, smart management teams often look to invest in technologies that improve operations, worker productivity, and market knowledge.
  • If you haven't done a big IT project in a while, the benefits can be significant, but the risks are higher than many other types of investments.
  • People spend too much time building a detailed business case and associated financials that look great but have really bad assumptions.
    • anonymous
      anonymous on 22 Oct 19
       
      Bad financials and business cases: Everything need to be clear and understandable. Because such projects are expensive you can do a reality base-lining so you can be able to compare and contrast.
  • ...9 more annotations...
  • It can take a lot of time and effort for a user group that has operated on the same system for a long time to be more productive on new systems; this could hurt company performance while they get up to speed.
    • anonymous
      anonymous on 22 Oct 19
       
      Underestimating Impact of Change on Users Sometimes newer doesn't necessarily mean better, at times it is much beneficial to stick with what is familiar. It is mentioned here that when upgrading to something new it can actually hurt the company because users aren't accustomed to the newer system.
  • Taking shortcuts during the product selection process has been the death knell for many technology investments.
    • anonymous
      anonymous on 22 Oct 19
       
      Incomplete Selection Process It is important to go through with everything in depth step by step without haste so that no mistakes are made and one can be sure of everything.
  • IT projects are notorious for being over budget, so make sure you build in appropriate risk and contingency.
  • A new system -- while less expensive and more nimble upfront -- may impact productivity to the point that the savings are negated.
  • Sometimes even basic dependencies get missed, such as deploying an important new piece of software and finding it doesn't support the operating systems or web browser versions that most employees use.
    • anonymous
      anonymous on 22 Oct 19
       
      No Clear Understanding of Technology Integration It is essential that you know and clearly understand how new technology will interact and connect with the already existing systems that you may have. Will some will work perfectly with what you already have, others will not so it is important that you make note of this beforehand.
  • It's critical that you understand how the technology you're investing in interrelates with technology you already have.
  • What may seem modest at first may be very expensive three years from now
  • Open source software, for example, may tend to have a low upfront cost, but the labor needed to support the system over the long term could be hard to find or expensive in the future.
  • If your IT team is going to use an open source tool, you need to have short- and long-term alternatives mapped out if support isn't available or compatible down the road with other proprietary systems.
  • anonymous on 22 Oct 19
     
    The article addresses 5 common mistakes made when doing I.T. Investments and what to do to prevent these mistakes.
3More

5 Signs Your Hotel Should Invest in Technology - trivago Business Blog - 0 views

businessblog.trivago.com/hotel-technologies
shared by afost026 on 21 Oct 19 - No Cached
  • “In 2018 digital travel sales worldwide increased by 10.4% to reach $694.41 billion”.
  • “Independent lodging properties now spend most of their marketing budget on online activities, where they perceive greater return on investment.
  • afost026 on 21 Oct 19
     
    This article talks about the reasons why hotels should invest in technology. With the amount of traffic that is online, it is best to invest in their website and advertisements.
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10 Hospitality and Travel Marketing Trends You Need to Know | Campaign Monitor - 0 views

www.campaignmonitor.com/...keting-trends-you-need-to-know
shared by edagt001 on 06 Oct 19 - No Cached
  • recent research from the Tippie School of Management shows that the majority of travel and hospitality bookings are moving from offline sources to online avenues. In fact, 53% of all travel is now booked online.
  • The best part is email personalization pays off with a 2.5x higher click-through rate and 6x more sales.
  • Customers expect personalization
  • ...9 more annotations...
  • Use information you know about a customer (booking date, check-in information, preferences, etc.) to create a customized onsite experience.
  • Fifty-two percent of marketers say video is effective for brand awareness (WowMakers). Fifty-two percent of marketing professionals worldwide say video has the best ROI (Syndacast).
  • Twenty-three percent of digital marketing budgets are now set aside for moment marketing. And did you know that travel and transport is the best-performing sector for moment marketing
  • hen it comes to mobile travel and hospitality bookings, growth rates between the years 2011 and 2015 reported an increase of 1700%, accounting for 18% of online revenues.
  • It’s no secret that one of the biggest challenges in the travel and hospitality industry is driving more direct bookings. In the hotel industry, reports show numbers of up to 81% of booking abandonments.
  • ocus on booking retargeting.
  • Yes, an important and current hospitality trend is that millennials are much more prone to travel than Gen Xers and Baby Boomers—for both business and pleasure.
  • According to research, more than 50% of millennials trust earned media more than they do owned media.
  • One of the fastest growing trends, as far as searching for answers on the internet, is voice search
  • dominiquecolas on 06 Oct 19
     
    This article highlights some of the recommended techniques that companies in hospitality should follow in light of changing trends in hospitality. This includes personalized, social media marketing, mobile, dynamic and real-time marketing.
  • edagt001 on 21 Nov 19
     
    This article talks about 10 ways for a hospititality based establishment to be in know of what is trending in market for them to be in touch with today's world.
9More

5 Technology Trends Impacting the Hospitality Sector - 4 views

cbcommunity.comcast.com/...pacting-the-hospitality-sector
shared by msbode on 08 Jan 20 - No Cached
  • The hospitality sector has long recognized the value of technology as a catalyst to providing outstanding guest experiences and reducing operational inefficiencies. Technology is so important to the overall mission of many locations that, despite softening IT budgets in 2017, 52 percent of hotels planned to increase their IT investments while 47 percent planned to spend the same as the previous year
  • The type of technology a location spends its IT dollars on is becoming even more critical, as changing consumer attitudes and expectations continually raise the bar for excellent guest services.
  • Five technologies in particular—service automation, fixed mobile convergence, location-based services, connected meeting rooms, and chatbots and mobile apps—are poised to change the guest experience and create areas of opportunity for hospitality locations to become differentiators and innovators in an already technology-centric industry.
  • ...5 more annotations...
  • With service automation, both customer-facing and customer-centric activities are automated, freeing staff to provide more meaningful guest experiences or enabling locations to work at peak efficiency even with a reduced headcount.
  • One recent study noted 56 percent of millennials and 50 percent of Gen Xers prefer to use a loyalty app over a plastic loyalty card.[
  • In creating a guest experience that addresses the needs of “workcationers” and “bleisure travelers”, hotels and other hospitality sites must provide technologies that will help travelers get their work done in the most efficient and impactful way possible
  • Keeping guests happy from check-in to check-out—and anytime in between—is one of the main tenets of hospitality technology. Location-based services are a perfect example, and one technology that also serves to help the hotel, conference center and other hospitality locations increase their efficiency.
  • In embracing the next generation of technologies, hotels, conference centers and other hospitality locations first must prepare their networks to certify they are able to handle the increase in traffic and demand for bandwidth.
  • msbode on 08 Jan 20
     
    In this article the author shares how five trends in technology can improve guest experiences two-fold. One being the ease and convenience offered by technology software that range from easy check-ins, app loyalty programs, augmented reality, adaptive artificial intelligence in chat box just to name a few. Secondly, by having these technologies made available will increase interaction time between guest and staff, hence offering phenomenal guest experiences that can't be matched. Moreover, the author stresses while these trends would be great to implement, it is as equally important to ensure that the hardware such as the network are able to support them otherwise the hotel's efforts to improve services through technology would be futile.
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