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Hotels are failing to invest in training for Property Management Systems (PMS) | By Hil... - 0 views

www.hospitalitynet.org/...4057895.html
shared by lamia elachchabi on 28 Sep 12 - No Cached
  • These results show that there is still a lack of the optimal use of the PMS in hotels as there is not enough training for its use provided to the employees
  • The hotels in our sample show higher occupancy levels when hotels allocate more budget to training for PMS. Also, occupancy levels are higher when a combination of BOTH in- house training PLUS training through the PMS supplier is employed
  • This research supports that the (previously reported) under-utilization of the PMS may be due to the lack of training and budget! This research indicates that the training provided is mostly internal and not with the PMS supplier.
  • ...6 more annotations...
  • This indicates that as PMS training budget is increased, hotel revenues increase as well and in a much higher ratio than the input budget.
  • These results show that there is still a lack of the optimal use of the PMS in hotels as there is not enough training for its use provided to the employee
  • About 150 mid-scale and up-scale hotels around the world answered a questionnaire investigating the training on the PMS (measured by number of days, budget, and training provider) and performance (measured by occupancy, ADR, GOR). Most hotels (65%) stated that they had no budget for training on the PMS in 2011 and 32% of hotels offered no training at all to their employees on the PMS. 40% of the hotels surveyed provided up to 3 training days per year (Chart 2). Most of the training is conducted internally, rather than using the PMS providers. In cases where there is no training, the new employees are simply "shown the ropes" by their supervisors (Chart 3). As can be seen in chart 1 below, there is little/ no budget allocated to training.
  • Revenues of hotels are much higher as the PMS training budget went above 5000 Euros per year
  • Early indications from this ongoing research project show that effective management of the PMS training resources (e.g. training days, budget) may result in increased revenues for the hotels.
  • The Property Management System (PMS) is the key technology for hotels and a significant source of not only customer data but also operational data that can help the strategic and operational decision making of hotels.
  • anonymous on 28 Sep 12
     
    Summary: This article is about a study done at Ecole Hoteliere de Lausanne on the investment of PMS training and its relationship to a hotels performance. The study resulted in positive correlations between PMS training and revenues. Opinion: Training employees on the PMS seems like common sense but most hotels do not believe it is necessary. This study and its results make perfect sense but I am also a little surprised by the significant increase in revenues that is created from properly training employees on PMS. 
  • ...1 more comment...
  • Manali Rabari on 28 Sep 12
     
    This research study shows that 65% of hotels don't spend money in adequately training employees with PMS training. If training is conducted it takes as little as three days and usually done internally and not with the PMS supplier. Hotels that invest the time and money in properly training its staff benefit with having higher revenues. Employees will be able to operate more efficiently at their jobs if they are properly trained. Minimal training will only result in a snowball effect of future staff hired within the hotel, therefore leading to inefficiency in the entire staff. Hotels need to see their employees as assets in order to build a successful business.
  • lin liu on 17 Feb 13
     
    This article is about a current study, in which about 150 mid-scale and up-scale hotels around the world answer the questionnaire. This study analyzes the relationship between PMS training and business performance, and the investment in training in PMS. Although every hotel manager knows the PMS is the key factor for hotels development, not only for getting customer data but also for decision making. The result shows that most of PMS system in hotel have not been made full used, there are many potential abilities can't be exploited. According to the study, most hotels don't have budget on PMS training. And also 32% of hotels don't provide training to all employees on the PMS. Plus, even they have training, it is very short and just in internal, no using the PMS providers. This study also shows us the hotels have a higher level of occupancy when they allocate more budgets on PMS training and have PMS suppliers training. There is also a relationship between PMS training budget and hotel revenues, the more budget on training bring a higher revenues. And the revenues are much higher than budgets. Hotels also need efficient management of PMS training, which means more revenues and full use of PMS.
  • lamia elachchabi on 24 Jun 13
     
    The property management system is a tool not only is customer data but it can also help strategic and operational decision making. The study undertaken investigates the investments in training in PMS and the relationship between training and business performance. A big majority has no training or offer a very little training. There is a support that underutilization of the PMS is due to the lack of training. There is a higher occupancy level when hotels allocate higher budgets to PMS trainings. There is a significant positive correlation that shows a relationship between PMS budget and the gross operating revenues of hotels.
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Hotel_ITSec.pdf - 0 views

diigo.com/0i29lv
shared by marble_bird on 15 Jul 20 - No Cached
  • During the past decade, information technology (IT) has significantly changed the way the hotel industry controls and manages operations. While many technologies have been utilized, some newer technologies have emerged in the literature and in practice, and many of them impact the hotel’s security.
  • Among the results, this study identified a gap between hoteliers’ understanding of IT budget adequacy and the adequacy of installed IT security systems.
  • Advancements in technology are increasing at a remarkable rate. As technology becomes more important, organizations that do not keep up with these advancements could lose business opportunities to other competitors that do
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  • The four leading technologies which have showed a high adoption rate from the industry and have received attention from academia are: self-service, wireless, green, and security technologies. The advantages of these technologies for hoteliers include enhanced customer services and operational efficiency (Doyle, 2007), decreased guest wait times, more efficient methods to settle bills (Singh & Kasavana, 2005), reduction of energy costs (Meeroff & Scarlatos, 2007), and protection of sensitive customer data and credit card numbers
  • In addition, exploring the influential factors of security system usage will provide greater depth of knowledge with respect to why some hotels have adopted more security systems than others.
  • there is still a lack of understanding of the nature of risk associated with inadequate IT security, especially among operators of hotels that do not have their own IT departments.
  • Self-service technologies are commonly defined as devices or applications which permit users to produce a service independent from the direct involvement of the service provider (Meuter, Ostrom, Roundtree, & Bitner, 2000). The use of self-service technologies in the hotel industry has grown considerably, especially in the areas of self check-in, in-room check-out, and foodservice kiosks
  • IT systems refer to general support systems such as mainframe computer, mid-range computer, and local area network.
  • Some of the most significant wireless technology applications involve the use of mobile handheld devices, such as personal digital assistants (PDA), tablet PCs, and cellular phones, or RFID (radio frequency identification). RFID utilizes computer chips and antennas, allowing the chips to wirelessly communicate with a receiver.
  • While the major usage of RFID in the hotel industry was for inventory control purposes, it also has the potential to be utilized in ways that can provide more conveniences for the guests.
  • Other possible uses include placing RFID tags on items of high value as a means of theft prevention or integrating tags into guest loyalty cards for easy identification
  • IT investment that lowers environmental impact and IT that manages the environmental impact of other systems are commonly referred to as “green technology”
  • Many hoteliers might think becoming more environmentally friendly will cost more for their hotels. However, it has been demonstrated that “going green” is not only the right thing to do for the environment but also provides tangible bottom-line benefits for hotels by reducing consumption of energy and water, as well as other related costs.
  • Some of the risk factors involved include reliability, security, and privacy issues
  • A hotel with more technologies being utilized will install more security systems than those with fewer technologies.
  • Many of these attacks involve attempts by thieves to gain access to customer credit card data, and these attempts constitute a major portion of the risk inherent in IT security
  • if a system is breached and the merchant is not PCI compliant, the merchant then is responsible for all costs associated with improperly used credit card information taken from that system (Kress, 2008). These losses could bankrupt a business if the security breach goes undetected for even a short time.
  • IT security systems are those measures taken to protect the confidentiality and integrity of proprietary data.
  • two main paradigms of adoption are believed to occur: bottom-up adoption and top-down adoption.
  • Thus, it is reasonable to assume that organizational factors (e.g., financial factor, human resource) will influence the implementation stage of security systems at a hotel.
  • A hotel with sufficient IT budget will install more security systems than those with insufficient IT budget.
  • That is, if a hotel does not have its own IT department, it will have a negative influence on successfully installing or maintaining necessary security systems.
  • A hotel with its own IT department will install more security systems than those without.
  • Overall, the state of IT spending on security continues undiminished because managed security services are required for almost every application (Communications News, 2007).
  • risk associated with a breach of IT systems security (e.g., network break-ins) is very high. Consequently, no sector of the business community is exempt from attacks on their IT systems, with an attack being defined as a technique used to exploit a system’s vulnerabilities.
  • Given the importance of security and privacy at a luxury hotel, this study expects luxury properties to have installed more security systems than other segments
  • Most hotel employees use their property management systems for hotel operations and should be able to check their e-mails.
  • To justify the low response rate, previous studies which have compared response rates of mail and e-mail for surveys were reviewed.
  • the large majority of respondent properties do not have their own IT departments. Second, the people making IT decisions generally do not have IT backgrounds or training. Third, the large majority of respondent properties have little more than firewalls or antivirus software to protect their proprietary data, and these systems alone are not adequate to meet PCI standards, as they do not take steps to encrypt and protect cardholder data, maintain a vulnerability management program, implement strong access control measures, regularly monitor and test their networks, and maintain an information security policy as required by the Security Standards Council.
  • The respondents were asked to select from a total of fourteen securities related systems
  • The profile of the respondents revealed that they were experienced hoteliers with more than ten years experience in the industry
  • Fifty-three percent of the respondents reported that they were with chain hotels that would be considered mid-range properties with an average of 175 rooms (median of 107). Over 80% of the respondents reported working in operations, while fewer than 4% reported working in either IT or engineering (Table 1).
  • Nearly 70% of the respondents’ properties did not have their own IT department (69.2% did not have, and 30.8% had their own IT departments, n = 234, missing data = 10).
  • Fifty-three percent of them (n = 244) thought the most important goal for hotel technology would be enhancing the customer’s experience.
  • second identified goal was utilizing technology to help generate revenue (41%)
  • differentiate properties from their competition (20%), to lower expenses (16%), and to increase security (6%).
  • Internet kiosks in the lobby represented the most frequently used self-service technology (36.5%, n = 244), followed by kiosks for airline check-in/board pass
  • With respect to security systems currently in use, antivirus security systems represented the most frequently used security system (92.2%), followed by hardware firewalls, software firewalls, physical security, and encrypted login security systems.
  • intrusion detection was the most frequently identified system (15.6%), followed by vulnerability assessment scanning (13.5%), Internet scanning (13.1%), antivirus (11.5%), digital ID server (11.5%), and nonreusable passwords (9.8%; Table 2).
  • Thus, the hypothesis was supported that there was a linear relationship between the three factors and the adequacy of security systems.
  • The positive standardized coefficient (β) of .389 indicates that there was a statistically significant (p < .001) linear relationship between IT usage (the number of wireless, self-service, and green technologies a hotel was using) and the adequacy of security systems
  • The study revealed certain things of interest, the most significant of which is the need for greater emphasis on IT security among hoteliers.
  • only about 30% of all respondents reported having their own IT departments. Since budget hotel properties are extremely unlikely to have an IT department, it is highly likely that the very large majority of IT decisions throughout the industry are being made by hotel operators for whom IT is not their primary area of concern.
  • Furthermore, the focus of hoteliers for future IT implementations is enhancing the guest experience (53%) and generating revenue (41%). Very few respondents (6%) identified increasing security as a 5-year IT goal.
  • While almost all respondents use information systems as part of their jobs, very few are trained in the development, maintenance, and secure use of these systems.
  • no correlation was found between the respondents’ perceived adequacy of their IT budgets and the adequacy of installed security systems, as adequacy of IT budget did not appear as a significant term in the regression analysis.
  • Nearly 10% of respondents do not have so much as anti-virus protection for their systems, and nearly half do not even take simple physical precautions to protect their IT systems.
  • we note that no correlation exists between the respondents’ perceived adequacy of their IT budgets and the number of installed IT security systems, as the number of installed systems was not a significant factor in the regression analysis.
  • The sample obtained in this study represented the targeted sample: over 80% of the respondents were working in hotel operations. Furthermore, the purpose of this study was to explore hotel operators’ insight of technology usage, IT budget, and security measures rather than to confirm existing theories or to generalize the results.
  • it is reasonable to conclude that the respondents did not have an adequate understanding of the nature of the IT security hazards facing them for the average property does not have installed systems adequate to meet PCI standards, yet they reported having adequate budgets.
  • In order to adequately protect proprietary data, one must have an understanding of network security, which is an understanding apart from software functionality.
  • Properties with their own IT departments, however, reported that they had a higher number of installed IS security systems than did those properties without their own IT departments.
  • roperties without their own IT departments, in particular, have a less adequate understanding of their IT security needs than may be necessary.
  • This study found hoteliers’ lack of attention to security provision, training in IT, and PCI compliance can place hoteliers at great risk. For example, the cost of a single incident at a noncompliant property could result in the loss of the entire business.
  • It will be useful to examine the reasons why luxury properties are more likely to employ adequate security measures to determine whether this greater use is attributable to better understanding of security issues or some other factor.
  • The study was limited by the nature of online surveys; the response rate was quite low. Future studies could test the proposed research model via paper-based mail surveys to increase a response rate.
  • marble_bird on 15 Jul 20
     
    This article covers a study performed on various hotels to determine management's level of IT knowledge and security implementations in relation to the hotel's IT security budget. The article discusses four types of technology impacting the hotel industry and how management responses to trending technology can affect a business, particularly in terms of a data breach and overall security. The study finds that an alarming percentage of hotel managers are not adequately informed on the risks and procedures of IT management and security, and many do not have proper IT security measures in place despite having an appropriate budget.
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Accounting technolog Used in the Hotel Industry | - 5 views

www.ehow.com/grams-used-hotel-industry.html
shared by Juan Du on 07 Feb 12 - No Cached
  • Hotels rely on different tools, including their accounting software, to increase their effectiveness and make them more competitive in their core business.
  • Hotels can decide to purchase accounting software dedicated solely to one function or can invest in enterprise software. Some chains have opted to outsource their accounting operations to major computer companies and accounting firms.
  • The percentages of room-rate vacancy and seasonal trends are evaluated and measured against the best establishments to assess hotel performance.
    • Juan Du
      Juan Du on 28 Feb 13
       
      Hotel managers are often faced a lot of problem to deal with the accounting system. Now hotel manager can manage all of the accounting responsibilities by use hotel accounting technology. Using Web-based hotel accounting software can save your business money . The functions covered in all of the accounting systems.
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  • Decisions governing selection of accounting programs depend on multiple factors including the uses of the accounting programs.
  • Hotel managers are often faced with the challenge to propose and procure the appropriate technology and software to run their operations.
  • This article describes major factors to weigh in selecting accounting software for the hotel industry.
  • Decision Criteria Used in Selection Process: Major factors identifying selection of accounting programs used in hotels are: ---Annual revenue ---Budget ---Location ---Multiple sites ---National or international location ---In-house vs outsourced operations
  • Accounting software is crucial in measuring and tracking the hotel's profitability.
  • Functions covered in accounting software programs include: --Accounts payable --Accounts receivable --Budgeting --Cash management --General ledger --Sales analysis --Payroll --Procurement --Order entry --Fixed assets --Inventory management
  • Accounting software is used to track the profitability of hotel operations and identify trends in the hospitality industry.
  • This article describes major factors to weigh in selecting accounting software for the hotel industry.
  • Decisions governing selection of accounting programs depend on multiple factors including the uses of the accounting programs.
  • Hotels rely on different tools, including their accounting software, to increase their effectiveness and make them more competitive in their core business.
  • Accounting software is used to track room-rate revenues and identify any discrepancies that require remediation and corrective actions.
  • Accounting software is used to track the profitability of hotel operations and identify trends in the hospitality industry. Careful consideration of the purpose, functionality and desired results from accounting software must be taken prior to selection and purchase.
  •    This article describes major factors to weigh in selecting accounting software for the hotel industry.
  • Accounting software is used to track the profitability of hotel operations and identify trends in the hospitality industry. Careful consideration of the purpose, functionality and desired results from accounting software must be taken prior to selection and purchase
  • How to Select Hotel Accounting Software:     Decisions governing selection of accounting programs depend on multiple factors including the uses of the accounting programs
  • Decision Criteria Used in Selection Process: Major factors identifying selection of accounting programs used in hotels are: ---Annual revenue ---Budget ---Location ---Multiple sites ---National or international location ---In-house vs outsourced operations
  • Accounting software incorporates the widely used Generally Accepted Accounting Standards (GAAP) and focuses on key measures unique to the hotel industry, such as revenue per room (RevPar)
  • Accounting software encompasses multiple functions of a hotel's operations, ranging from data mining to running financial reports.  Functions covered in accounting software programs include: --Accounts payable --Accounts receivable --Budgeting --Cash management --General ledger --Sales analysis --Payroll --Procurement --Order entry --Fixed assets --Inventory management
  • Print this article DartUtils.loadGoogle160 = function() { dmjs.runInlineAd = true; $('.AdUnit160').hide(); $('.AdWrapper').addClass('no160'); }; dartAds.renderiFrameAd([{ sz: '160x600' }], 160); How to Select Hotel Accounting Software:    Decisions governing selection of accounting programs depend on multiple factors including the uses of the accounting programs
  • Hotels rely on different tools, including their accounting software, to increase their effectiveness and make them more competitive in their core business.
  • Hotels can decide to purchase accounting software dedicated solely to one function or can invest in enterprise software. Some chains have opted to outsource their accounting operations to major computer companies and accounting firms
  • Accounting software is used to track room-rate revenues and identify any discrepancies that require remediation and corrective actions.  The percentages of room-rate vacancy and seasonal trends are evaluated and measured against the best establishments to assess hotel performance.
  • The hospitality industry has had steady growth, with increasing demands for internal controls and financial accountability.  Accounting software is crucial in measuring and tracking the hotel's profitability
  • Areas of Functionality in Hotel Accounting Software
  • Areas of Functionality in Hotel Accounting Software
  • Ruth James on 07 Feb 12
     
    This article describes accounting software functions within the Hotel industry. The article states that "Accounting software is used to track the profitability of hotel operations and identify trends in the hospitality industry". It is said that when selecting accounting software, you must identify what results you are looking for from the software; and also the functions that you are able to receive. You must also understand the needs of your property, and industry. The article also discusses various decision criteria, which is a part of the selection process. Some of these criteria's that you must look out for are: annual revenue, budget, location, multiple sites, national or international locations, in-house verses outsource operations. I love the fact that this article also discusses the functions of hotel accounting software. Some of those functions that were stated are: account payable, account receivable, and payroll. The article also brought up some trends about hotel and lodging accounting software. One of the trends that stand out to me was the fact that some companies hand over their entire accounting responsibilities to major accounting companies or, accounting firms; this is referred to as outsource. Having a accounting software is a very beneficial asset for a company.
  • ...12 more comments...
  • Ligia Elizondo on 01 Mar 12
     
    This article talks about the importance of choosing the right accounting software for hotels. Hoteliers need to take into consideration the purpose, functionality and desired results before selecting accounting software which "is used to track the profitability of hotel operations and identify trends in the hospitality industry." In order to select a hotel accounting software it has to match the needs and functions of the premise. Some of the most important factors in the selection process are annual revenue, budget, location, multiple sites, national or international location, and in house vs. outsourced operations. "Accounting software encompasses multiple functions of a hotel's operations, ranging from data mining to running financial reports." Some of the major functions in accounting software are accounts payable, accounts receivable, budgeting, cash management, general ledger, sales analysis, payroll, procurement, order entry, fixed assets, and inventory management. The hospitality industry is reporting increasing demands for internal controls and financial accountability therefore is very important that hotels select the right accounting software because is in charge of keeping records of the hotel's profitability. In addition accounting software reports room rate revenues and discrepancies and use the Generally Accepted Accounting Standards.
  • Diane Cacho on 02 Mar 12
     
    Accounting software programs are essential to the hospitality industry because it helps organize and keep track of the hotels operations and its profits. It's important to select the right accounting software that will help tie in the needs and concerns of your hotel. The significant factors to look upon in choosing the best program for your business are annual revenue, budget, location, multiple sites, national or international location, and in-house verses outsourced operations. Accounting software incorporates multiple roles of a hotel's operations such as data mining and running financial reports. Hotels can choose to purchase accounting software devoted exclusively to one purpose or can invest in enterprise software. The hospitality Industry counts on the different tools, as well as their accounting software, to increase their usefulness and creating them to become more competitive in their central business.
  • Marcia Brown-Kelly on 02 Mar 12
     
    I believe one of the most critical items missing from the selection process when purchasing accounting software is the need have interface with the PMS system. This would be a more integrated approach for the smooth transition of front and back of house operations.
  • Ganna Gorbachuk on 05 Mar 12
     
    Marcia, you are right! Its a very important idea, to have interface with the PMS system. As for the main topic of this discussion accounting is a step for understanding the factors which influence your business positevly and negatively, in order to use proactive or reactive strategy. Some things that should theoretically work in your business can actually be unsuccessful, so financial data analysis is a key for problem-defining and therefore for finding solution.
  • samira sobhani on 30 Jun 12
     
    This article gives some useful hints on how to choose an accounting software for your hotel business and what are the tips and tricks. There are lots of accounting software packages in the market which has a number of different options but the point is that each of these features will match a specific  need.  
  • Chelsey Alvarez on 01 Jul 12
     
    This article is about choosing the correct accounting software for the hotel industry. Through different types of software you are able to track the profitability of a hotel.
  • marilyn diaz on 18 Sep 12
     
    This article is about how a hotel should choose their accounting program. There are many things to consider when choosing the right program for your institution. It is not just what is more cost effective, but what does it include and are they things your hotel needs. It is like a PMS system, you get some basics, but you also may need to be able to add more options, or none at all. Another factor when selecting this program is the size of your hotel. If it is one hotel or a chain. Accounting software is crucial in measuring and tracking a hotel's profit. In conclusion, when hotel management buys an accounting program, they must analyze the software, and not just buy the first one they come across.
  • Erica Davis on 23 Sep 12
     
    This particular article discusses the need for accounting software programs within the hospitality industry. These programs can do just one thing or be all-encompassing, such as an enterprise program. Accounting programs still have to follow the Generally Accepted Accounting Principles (GAAP), which regulate the accounting industry. They help track the profitability of the company, amongst other things. Additionally, hospitality companies must be very careful in choosing the right program. These programs can help managers run a business more effectively but it has to be matched with the right program. There is also the option of outsourcing the accounting function to a third party, which could save a lot of time and money down the road. Erica
  • Qianlin Wang on 16 Oct 12
     
    Hotel software is designed for all areas of hotel operation including property management, accounting, GDS reservations, central reservations, reception, POS, spa/club/golf management, guest management, inventory management, yield/revenue management, accounting, and web site design. Small hotel software is available for properties with less than 100 rooms and focuses on basic front and back office functions and/or reservations and guest management. One of the major types of hotel software used by the hotel/motel industry is accounting programs. Accounting software is used to track the profitability of hotel operations and identify trends in the hospitality industry. To select good accounting software for the hotel depends on multiple factors including the uses of the accounting programs. Accounting software incorporates the widely used Generally Accepted Accounting Standards (GAAP) and focuses on key measures unique to the hotel industry, such as revenue per room (RevPar). Knowledge experts should be familiar with both general accounting rules as well as industry specific guidelines.
  • haojingting on 20 Oct 12
     
    This article describes major factors to weigh in selecting accounting software for the hotel industry. And Major factors identifying selection of accounting programs used in hotels are: ---Annual revenue ---Budget ---Location ---Multiple sites ---National or international location ---In-house vs outsourced operationsThe hospitality industry has had steady growth, with increasing demands for internal controls and financial accountability. Accounting software is crucial in measuring and tracking the hotel's profitability. And besides the normal functions, the advanced accounting software can be used to track room-rate revenues and identify any discrepancies that require remediation and corrective actions. The percentages of room-rate vacancy and seasonal trends are evaluated and measured against the best establishments to assess hotel performance.
  • Xue Yan on 20 Oct 12
     
    The article demonstrates that accounting software in hotels is used to track data of hotel operations, to make future decisions and some other functions related to finance and daily operations. So hotels should consider several aspects while establishing accounting software. Such factors affecting decisions are like: Annual revenue, Budget, Location, Multiple sites, National or international location and In-house vs outsourced operations. Regarding the trend of accounting system, the article says that accounting software can make the hotels more competitive and more effective.
  • rebecca Bonet on 20 Oct 12
     
    The article describes major factors to weigh is selecting accounting software for the hotel industry. Accounting Software is used to track the profitability of hotel operation and identify trends in the hospitality industry. Hotel industry carefully finds out what will be a great functionality and result before purchasing accounting software. First of all, selecting hotel accounting software and the uses of the program. Secondly, identifying the selection of accounting program, used in the hotel. For example, annual revenue, budget, location, multiple site, etc. The article discusses the function of hotel accounting software. Some of the functions are hanging from data mining to running financial report. Also, the article discuses about lodging accounting software, one of the example that they used is that they really on different tools including their accounting software to increase their competitive in their core business. The article talks about accounting Software Metrics in the hotel industries. They use this Metrics by tracking room rate revenues and by doing the room- rate vacancy and seasonal trends. Having the accounting software in hotel is very important for the industry
  • Xiameng Zheng on 19 Feb 13
     
    The hospitality industry has had steady growth, with increasing demands for internal controls and financial accountability. Accounting software is crucial in measuring and tracking the hotel's profitability. Accounting software is used to track the profitability of hotel operations and identify trends in the hospitality industry. So it's important for hotel manager to choose the suitable accounting software. This article tells how to select hotel accounting system properly. Including the decision criteria used in selection process, areas of functionality in hotel accounting software and standards used for accounting and auditing in hotel industry, etc.
  • Juan Du on 28 Feb 13
     
    Hotel managers are often faced a lot of problem to deal with the accounting system. Now hotel manager can manage all of the accounting responsibilities by use hotel accounting technology. Using Web-based hotel accounting software can save your business money . The functions covered in all of the accounting systems.
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Four Hotel Companies Select Aptech Business Intelligence, Accounting and Budgeting Solu... - 0 views

www.hospitalitynet.org/...4053658.html technology accounting budgeting intelligence hospitality solutions
shared by Krystal Jost on 02 Mar 12 - No Cached
  • Hotels across Country Implement Aptech Systems to Grow Portfolios, Assess Acquisition Profitability, and Simplify Back Office Operations
  • Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, today announced four new hotel companies have selected its hospitality solutions to improve their business intelligence, budgeting and forecasting, and accounting.
  • "The four new Aptech clients are a great example of how hotel companies are leveraging financial solutions to better manage their companies and increase profitability,"
  • Dhaval Khakhar on 02 Mar 12
     
    Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, announced about four new hotel companies who have selected their hospitality solutions to improve their business intelligence, budgeting and forecasting, and accounting. M&R Hospitality Management in New York and San Ysidro Ranch in Santa Barbara, CA, are among the companies implementing Aptech's financial solutions. Excuvue is a web based hospitality Business Intelligence application which gathers and coordinates data from different hotel systems, including the Smith Travel Research report. This system can convert written online ratings, comments, and the guest satisfaction ratings into metrics. This basically helps in optimizing the revenues as they can match up with the customer's idea and with their current daily performance and also with their competitors. It is very essential to bring about changes in the department where your competitor is excelling at. This sort of information can help them make quick changes for profitability and customer satisfaction. The interesting part is that companies are looking outside to leverage financial solutions in order to better manage their standards and keep up the pace. and many more hotel companies are implementing this to streamline their back office processes.
  • Krystal Jost on 07 Feb 13
     
    This article focuses on how hotel companies are implementing a new system that has been introduced to simplify financial accounting. Aptech Computer Systems claims to be a leading provider of such software, allowing companies to improve their budgeting, forecasting, and accounting. Many hotel companies utilize Quickbooks to effectively manage their budgeting and forecasting needs, along with their accounting needs, and as these companies grow, they need a better solution to effectively manage these aspects. Companies with multiple properties need a system that can manage data from all of their different sources, and combine them to strategically analyze their profits, revenues, and their losses, as well as to make budgeting decisions and forecasts. Execuvue, a web based business intelligence application created by Aptech, combines data from a large variety of hotel systems, such as STR data, which is extremely valuable in assessing where each hotel stands in its competitive set, and how much of its market share that it is currently obtaining. The system also provides insight to operators as to recommended actions for the hotel to take with the data that is collected. The system also measures online ratings, comment card details and other guest satisfaction measurements, enabling hotel operators to utilize guest satisfaction ratings along with their profit standpoints and their current financials. This system seems to be a valuable resource in today's economy, and with the evolving technology. It allows users to utilize data from all sorts of sources to make decisions and assessments. Any operator or manager knows that seeing data quickly and efficiently, where the answer is simply laid out in front of you so that you do not have to seek information from multiple sources and then compare it with the other sources, allows you to make informed decisions much more quickly and be much more assured with your choices. It also enables those operators to find ways to opt
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Budgeting for Cybersecurity: Risk vs Reward - NuData Blog - 0 views

nudatasecurity.com/...budgeting-for-cybersecurity Technology Hospitality network business cybersecurity cyber attacks ddos data breach
shared by kdibe001 on 29 Jun 17 - No Cached
  • Companies are facing an onslaught of cybercrime – everything from DDoS attacks to breaches to insider theft – and the numbers are staggering. Cyberattacks typically cost large businesses $861,000 and small business on average about $86,500, according to Kaspersky Labs. Jupiter Research is estimating that the cost of data breaches will reach $2.1 trillion globally by 2019. It is the frequency of attacks and the cascade of numbers which now makes this a CEO and Boardroom issue as cyberattacks could cause some major damage or even take whole businesses down.
  • IT Security budgets are set to grow 14% on average over the next three years with small business spending as little as a $1,000 all the way to a million dollars for large companies. While some analysts like Cybersecurity Ventures predict that there will be a burst of spending – 12-15% year over year growth through 2021, Gartner Research reports that IT security spending will account for less than 5% of worldwide IT spending.
  • You can also get more budgeting dollars by leveraging bottom line increases such as incentives for VIP customers, revenue increases, and spend increases throughout the customer lifecycle.
  • ...1 more annotation...
  • Security spending does not equal security effectiveness
  • kdibe001 on 29 Jun 17
     
    I found with this article that cyber attacks are becoming alarmingly more common than we have prepared ourselves for. Businesses now need to invest in their own cyber security department or, as the article suggests, apply a cyber security budget to each department. With security budgets predicted to increase 14%, money should be collected through the customers over a lifetime of the customer so that the budget is continually there. I found this article to stand out to me because I never thought of cyber security being so crucial, but it easily makes sense. I think a lot of business lack in providing the proper amount of security to prevent cyber attacks. Personally, I never heard of a cyber security department so this was new for me to read about.
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Hotels are failing to invest in training for Property Management Systems (PMS) | By Hil... - 0 views

www.hospitalitynet.org/...4057895.html
shared by Nicole Dudley on 01 Oct 12 - No Cached
  • When a cluster analysis is conducted, the cluster which included hotels which offered training to their employees through a combination of internal and PMS supplier training AND those which have a substantial amount of budget allocated AND more days training had the highest average occupancy levels.
  • This research supports that the (previously reported) under-utilization of the PMS may be due to the lack of training and budget!
  • Most hotels (65%) stated that they had no budget for training on the PMS in 2011 and 32% of hotels offered no training at all to their employees on the PMS. 40% of the hotels surveyed provided up to 3 training days per year (Chart 2).
  • Nicole Dudley on 01 Oct 12
     
    This article discusses how many hotels are not utilizing the PMS to its full potential due to lack of training being provided. Ecole Hoteliere de Lausanne, a hospitality school in Switzerland, conducted a study to investigate the investment in training in the PMS and the relationship between training and business performance at property level. The survey was given to about 150 mid and up-scale hotels around the world. The fact that the PMS is so crucial for a hotel to maintain efficient and effective operations, I found the results of the research a little shocking. A majority of the hotels (65%) said that in 2011 they had no budget for training on the PMS and 32% did not offer training at all to their employees. The hotels in the sample showed higher occupancy levels when hotels have a higher budget for PMS training .The results also showed that there is still a lack of the optimal use of the PMS in hotels because there is not enough training for its use provided to the employees. This study is an ongoing research project and early indications show that effective management of the PMS training resources may result in increased revenues for the hotels.
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Tech on the Cheap - Meetings And Conventions - 2 views

www.meetings-conventions.com/...a50286.aspx technology hospitality event
shared by Long Jin on 16 Nov 12 - No Cached
  • Many planners are drawn to the high-tech allure of hybrid events, mobile apps or even video production, but they just can't squeeze any more out of their budgets.
  • On the contrary, low-cost solutions make it easier than ever before to get great results from little investment.
  • Make the most of what you already have.
  • Long Jin on 16 Nov 12
     
    This article introduces some ways to reduce cost and low budgets during create hybrid events meeting apps and more. The author points out that many planners are drawn to the high-tech allure of hybrid events, mobile apps or even video production, but they just can't squeeze any more out of their budgets. However, smart person can give solutions to use less money finish better events or apps. Author gave the successful examples about how to create those kinds of tech with low budgets. Scott Lim who works at Microsoft has added the online component with very little additional investment. Also author told how keep apps' cost on a low level. In addition, the author said video is a useful method in marketing. The person found the reader more like video than traditional email. Then author introduced basic method to save money in creating video.
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Selecting the Right Property Management System (PMS) for Your Hotel - 1 views

www.indiangaming.com/...Sep11_Stehle.pdf Hotel casino PMS selection
shared by Gyujin Chae on 18 Feb 12 - No Cached
  • Gyujin Chae on 18 Feb 12
     
    This article discusses how to select the right Property Management System (PMS) for hotels and specifies procedures that the hotels need to follow. The first step in selecting a PMS is that hotels need to foam an evaluation team that includes managers, staff from different departments, such as front desk, accounting, housekeeping, and IT, in order to make sure the PMS works for everyone. Then, the hotel should determine its budget, making sure they don't waste time for a PMS out of their price range. Once the budget is set, the evaluation team should conduct a needs assessment to ensure that they only buy features they need. Next, researching the PMSs that meet the hotels' requirements and fit the budget is necessary. This article emphasizes some key features, such as user-friendly design, guest-oriented functionality, integration with other system, etc., to consider when evaluating the PMSs. After the hotel has completed its research, they need to narrow the options down to top two or three, and to have the selected vendors demonstrate their products in front of the evaluation team. After all, the hotels can choose the right one which works the best for them. Competition in the hospitality business has been intense, so it is essential to invest in technology, such as Property Management System (PMS), to streamline operations, enhance guest service, and ultimately win competition over others. However, there are so many PMS options to choose on the market, so it is also critical to know what procedures to follow, and to choose the most suitable PMS for each business.
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Where Should You Be Spending Your Cybersecurity Budget? - 0 views

www.bitsighttech.com/...cybersecurity-spending technology tech cyber software security budget hospitality hotel
shared by Henrique Rodrigues on 24 Mar 18 - No Cached
    • Henrique Rodrigues
      Henrique Rodrigues on 24 Mar 18
       
      This article focuses on what should be the goal on a cyber security budget. Cyber security has become a very sensitive matter these days and even though there is an in creasing number of software to protect the companies, there are also newer attacks going on. Therefore, how do we choose and evaluate what should be the focus of this budget? The article displays different threats and how companies should identify the most critical material and data that should be protected and how to do so. Many of the risks will come from the three main vectors: external threats, internal threats, or the supply chain threats. The importance of employee training, cyber insurance, risk management framework, and other allocations that the cyber budget should be geared for.
  • The goal of cybersecurity is to help mitigate or prevent a cyber attack that could cause significant harm to your business, your operations, your financial performance, or your customers.
  • But organizations with mature cybersecurity programs are increasingly aware of the fact that they cannot address every cyber threat since bad actors will continually find ways to hack and mine data. Instead, they choose to focus on preventing catastrophic attacks from taking place.
  • ...1 more annotation...
  • With this in mind, your cybersecurity budget should be geared toward identifying the most critical material risks to your organization which could be caused through cyber means—and reducing, mitigating, or transferring those risks.
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Cybersecurity Budgets Increase for Retail & Hospitality Industry - 1 views

www.darkreading.com/...or-retail-hospitality-industry
shared by bbalthaser on 27 Feb 23 - No Cached
  • 70% of CISOs expect their budgets to increase again this year, while 60% also expect more FTEs, according to the CISO Benchmark Report released today from the Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC).
  • This year, business disruption emerged as a top 10 (No. 7) risk that organizations currently face, up seven spots from No. 14 in 2021. Similarly, 50% of CISOs now have business continuity/disaster recovery as part of their core responsibilities, an increase of 11 percentage points since last year.
  • very few CISOs have fraud as part of their core responsibilities, according to the report.  
  • bbalthaser on 27 Feb 23
     
    Chief of Information Security officers (CISO) report summarizes that hospitality and retail industries will be spending more accounting for 70% more providers. The report looks at a variety of benchmarks to assess like budgets and personnel. Fraud is not as prioritized as one might think and this time the focus is on business disruption. One core of responsibility seen by at least 70% of CISOs is of continuity and disaster recovery. They are also examining a new benchmark which is staff function priorities. The evolving of the industries is why cybersecurity threats are so complex. The report provides vital information to benefit CISOs on trends. The report in question is very interesting in how it examines what people are spending on their IT security budgets and breaks down where that money is being utilized and staffing. This would be a useful tool for hospitality providers looking to increase their budget because they can analyze other providers and what is currently trending in terms of threats and how to allocate assets whether money or personnel. If the biggest threat to providers is disruption then having an emergency action plan in place would highly benefit providers under underbudgeting. This would be a great tool for any organization to plan their IT strategy with security in mind.
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How Technology Can Lead to a Successful Event - 1 views

blog.certain.com/...can-lead-to-a-successful-event
shared by boyan yuan on 12 Apr 12 - No Cached
  • boyan yuan on 12 Apr 12
     
    This article talks about technology can significantly reduce the amount of time and sweat you invest in delivering a seamless, successful event. Definitely . the planners will always be perfectionists and no matter what tools they have at their disposal, they will always suffer from a last minute panic attack about the seating plan. There are many benefits from effectively using technology to events By using software to help you manage your event, you can ensure that it runs smoothly and that nothing is forgotten.Taking advantage of event planning technology will save you both time and money in the long run. Staying below budget is an important concept to keep in mind when planning any event. You can save a lot of money by managing your budget with software programs that allow you to keep track of all your expenses in one central location. By using technology to manage attendee registration, you can track variables such as fees, food orders and send marketing emails to your list of attendees.Staying organized is probably the single most important aspect of planning a successful event, and the use of technology can alleviate a lot of stress from an organizational standpoint. The events your company puts on are a direct reflection its value, so you will want it to be the best that it can be
  • Wei Ding on 13 Apr 12
     
    I totally agree with you that with the assistance of technology, event planning has become easier than ever before. It can help people stay organized, keep track of details, and make sure no stone is left unturned. Technology can also help people plan, analyze and budget for an event accurately and effectively.
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The Most Popular Event Planning & Hospitality Blog Posts of the Year - 0 views

www.socialtables.com/...ular-event-planning-blog-posts Hospitality Event Planning
shared by sliu043 on 27 Mar 18 - No Cached
  • 1. Attracting Sponsors in Innovative WaysOne of the first questions of any event planning process is how to get the funds to make it happen. Because chances are, unless your company has a generous marketing budget, you’re going to have to look elsewhere for financing.
  • 2. Speeding Up Registration With the Right Check-In AppThe world is getting used to getting the things they want faster, and the same goes for attendees. That means you need to find ways to cut down on wait time when you’re planning events.
  • 3. Defining Event Goals and ObjectivesMany planners dive right into planning without giving enough consideration to goals and objectives
  • ...7 more annotations...
  • 4. Perfecting Your Product Launch EventA launch event is a proven way to showcase your latest product, build hype around it, and — dare we say it — maybe even acquire some sales during the event itself. And the more you can get people talking about the product, both at the event and via social media, the better it’s going to do.
  •  5. Tracking Social Media PerformanceIf you’re not tracking the performance of your social media campaigns, you’re ignoring valuable information that could help you optimize your marketing and get your event in front of more attendees. 
  • 6. Overcoming the Top Challenges Facing Event Planners
  • 7. Saving Time with Event Planning AppsTo be profitable in today’s hospitality industry, it’s crucial to stay on top of the latest tech.
  • 8. Engaging Attendees with Interactive Presentation IdeasAs event planners, we’re always on the hunt for new ways to engage attendees. But to deliver a truly memorable experience, you can’t just engage attendees, you need to make them a part of the story.
  • 9. Wowing Attendees on a Tight Event Planning BudgetEvents are important. They help establish a brand, market products, gain clientele, raise funds… the list goes on. But as important as they are, your events don’t have to break the bank.
  • 10. Boosting Audience Participation at Your EventsInteracting with your audience is the best way to make sure you get your message to really resonate. In fact, research shows that an engaged audience remembers more, comprehends better, and has more positive associations with the presentation as a whole.
  • sliu043 on 27 Mar 18
     
    Nowadays, hotels are make good use of the social media to carry out event planning and attract more potential customers to know about them. Over the past year, thousands of hotels have posted blogs about their event planning on the Internet to get attention and do marketing. In this article, the author introduced ten most interesting and popular event planning topics in 2017. 1. Attracting Sponsors in Innovative Ways 2. Speeding Up Registration With the Right Check-In App 3. Defining Event Goals and Objectives 4. Perfecting Your Product Launch Event 5. Tracking Social Media Performance 6. Overcoming the Top Challenges Facing Event Planners 7. Saving Time with Event Planning Apps 8. Engaging Attendees with Interactive Presentation Ideas 9. Wowing Attendees on a Tight Event Planning Budget 10. Boosting Audience Participation at Your Events
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Hotel Maintenance Management Software Saves Time and Money - 0 views

www.eaglecmms.com/...tel-maintenance-saves-time.htm Hospitality Physical Plants software
shared by sliu043 on 09 Apr 18 - No Cached
  • Benefits of Hotel Maintenance Management Software
  • • Track, assign, and prioritize incoming work orders • Mapping functions allow you to view the work the needs to be completed in a list view or highlighted on a map of your existing floor plan • Generate comprehensive maintenance and inventory reports to help you plan your annual budget • Access your hotel’s maintenance management software remotely so that you can instruct your employees while you aren’t at work • Monitor the amount of hours each employee works • Manage corrective actions • Create a scheduled maintenance calendar • Keep track of lost and found items • Manage suppliers and contractors • Manage hotel information needed for periodic hotel inspections • Track your on-site inventory • Dispatch tasks to selected employees • Track energy and water usage to spot unusual trends that could indicate a problem
  • Impress Your Guests
  • ...12 more annotations...
  • hotel maintenance management software allows you to implement a plan for scheduled maintenance. By regularly maintaining the equipment used in each room, you can spot problems early on and fix any issues.
  • Save Money by Conserving Energy
  • With hotel maintenance management software you can track the amount of energy and water that is normally used at your hotel on any given day. You can also set alerts to notify you if an excessive amount of energy or water is being used.
  • In addition to spotting problems, your new maintenance management software can monitor high-energy consumption equipment, like boilers or walk-in freezers, to ensure that the equipment maintains an energy-efficient level of operation. Not only does this help decrease your hotel’s costs, but guests like to know that they are staying in a hotel that is environment friendly
  • Track Your Inventory Levels
  • With hotel maintenance management software, you can track the levels of all of your supplies so that you know when you need to place inventory orders.
  • In addition to tracking your inventory, you can also track your suppliers and allow your suppliers to have access to the amount of inventory you have on hand. This gives you access to the suppliers contact information if you need to place an order and allows you to contract suppliers that can monitor your inventory levels and automatically ship what your hotel needs.
  • Track and Prioritize Your Work Orders
  • Tracking work orders allows you to see which work orders are open, in progress, and completed as well. Because your employees will always know what needs to be completed, they can easily stay on task
  • Track Your Employees Hotel maintenance management software also allows you to track all of your employees’ information. You have the ability to create work schedules for your employees, monitor the amount of time each employee works, track corrective action, and run payroll reports. Having all of this information located in one place makes it easy to manage multiple employees.
  • Plan Your Annual Budget
  • You can separate the expenses by department and use the information gathered in detailed reports to help you create each department’s budget for the following year. This way, you know an average amount of money that each department spends per month so that you allocate your funds appropriately.
  • sliu043 on 09 Apr 18
     
    In this article, the author has introduced how a hotel maintenance management software does good to a business in the hospitality industry. The physical plant software enables hotels to be more efficient to manage bookings, monitor utilities and sort finances, which helps ensure daily operations run smoothly. There are several benefits of the physical plant software mentioned in the article. Firstly, the software allows hotels to implement a scheduled maintenance plan. By regular maintenance, hotels can spot problems and fix the issues. In addition, the software enables hotels to track the amount of energy and water, which will help save money and decrease the costs. Moreover, the software allows hotels to track the levels of all of the supplies and allow the suppliers to have access to the amount of inventory the hotels have on hand. Next point, such software has the ability track and prioritize work orders. Not mention the software allows hotels to track all employees' information, which makes it easy to manage multiple employees. Lastly, the physical plant software helps hotels plan an annual budget by tracking all of the hotel's expenses.
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How to Compare HRIS Systems | eHow.com - 0 views

www.ehow.com/2223_compare-hris-systems.html hospitality Technology software
shared by Shiyuan Peng on 27 Nov 12 - No Cached
  • When comparing HRIS options, companies should consider the types of employee data and processes that will take place in the system.
  • Shiyuan Peng on 27 Nov 12
     
    According to the article, at first, every company has different needs. Some may require a system to handle payroll, while others may require a system to handle attendance or training. Secondly, establishing a budget is key because it determines how much money can be spent to purchase the HRIS. Costs differ widely depending on the number of employees and how much information the system will maintain. Thirdly, narrowing the list to four or five options makes it easier to compare those that have all the required functionality and are within the budget. Finally, companies should determine whether the system will be purchased using a site license or as software-as-a-service (SAAS).
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Ascenture Hotel Group Attributes Dynamic Growth to Enterprise Accounting Software - 0 views

hospitalitytechnology.edgl.com/...prise-Accounting-Software71833 Technology hotel
shared by Dongyun Oh on 28 Feb 13 - No Cached
  • Dongyun Oh on 28 Feb 13
     
    ince its founding as a hotel management company in 2003, Ascenture Hotel Group has evolved into a full-scale development firm with 10 properties in five states and more on the horizon, including a five-star resort in the Dominican Republic. To meet investor expectations and track profitability targets, Moffa relies on Profitvue enterprise accounting and financial planning software from Aptech Computer Systems to calculate and communicate crucial business data on his assets data each day. Ascenture's brands include Hilton, Holiday Inn, and Comfort Suites. One reason his company chose Aptech is because Profitvue accepts performance data from all brands and systems, regardless of flag, and easily creates centralized daily property reports and consolidated financials and delivers them online or by e-mail. Ascenture's move to Profitvue also saves it money. Ascenture has only two people in its accounting office for all its assets. "Aptech creates a more efficient operation so we save about $80,000 in additional salaries," says Joseph C. Moffa, Ascenture president. Moffa's team monitors each hotel's operation against budget with a flexible set of metrics that show property financial health. "Our partners and investors are in business for a profit," explains Moffa. "A hotel is a different investment with a different return than an office building. It is a 365, 24/7 living, breathing business that never closes. We use Aptech to keep our investors and partners informed. I want them to be the smartest owners in the hotel business and understand how we manage their investments to increase value. We use Profitvue reports to show how we manage costs down to the smallest amenities." Profitvue also enables his management team to monitor property performance while they are traveling, explains Lisa Zifer Ascenture's director of operations. "Aptech makes our company and its services portable. We access data remotely us
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Hey, Small Spender - Hotel Management Network - 0 views

www.hotelmanagement-network.com/...feature48765 technology Hotel hospitality
shared by YUE LI (3325307) on 26 Oct 12 - No Cached
  • YUE LI (3325307) on 26 Oct 12
     
    This article concluded the advantages of IT in hospitality industry. Information technology becomes more concerned about by hotel managers, but they spend relatively little of their budget on technology. Much knowledge of technology in the hotel sector resides at corporate level, with data released to select recipients at specific times, such as budget planning. Much knowledge of technology in the hotel sector resides at corporate level. IT benchmarking helps to understand where an individual property ranks in comparison with other hotels in its competitive sets. The author talks about it on Research design, key benchmarks, and comments on results three aspects. several reasons of why the hospitality sector spend so little on IT, including that IT employees can be ineffective at internal marketing and competing for a share of the budget, the hotel industry is high-touch rather than high-tech and upscale properties are more likely to employ extra staff than additional technology, IT is not considered a core competency, hotels have no need to be innovative with technology, IT budget decisions are frequently taken by owners rather than operators or managers, and IT is viewed as a cost rather than an investment.
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Annual Restaurant Study Points to Renewed IT Investment | News | Hospitality Magazine (HT) - 0 views

hospitalitytechnology.edgl.com/...-to-Renewed-IT-Investment72583
shared by Adilen Alfonso on 23 Mar 12 - No Cached
  • An overall examination of companies’ IT budgets as a percentage of revenue reveals that restaurants are allocating more money toward IT budgets in 2011 than they did in 2009 or 2010.
  • the industry still looks to IT to cut costs and increase efficiency.
  • Adilen Alfonso on 23 Mar 12
     
    It looks like the restaurant industry slightly started recovering from the recession in 2011. an increase in revenue and guest counts let to a positive effect on information technology spending in the industry. Restaurants' information technology budgets reflected that they allocated the most money to it than they had in the past 2 years. This rise signifies that restaurants on concentrating on the important of new information and innovations to set their locations and and environments apart from others. The article states that the biggest percent of the IT budget goes to internal personnel, followed by software, hardware, external service, and last, compliance. The industry pays close attention to information technology because it is tool that helps in cutting costs and increasing efficiency. Some of the IT features in restaurant that are popular are point of sale systems, credit card swipes, and touchscreens. The latest trend toward IT investments in the restaurant industry is a sure sign that the entire hospitality industry is both becoming more interested in technology advancement and getting out of treacherous economic waters.
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HeBS Digital (Hospitality eBusiness Strategies) - 3 views

solutionpartners.adobe.com/...hebs_digital.html
shared by rebecca Bonet on 15 Sep 12 - No Cached
  • As travelers increasingly turn to the Internet and mobile devices to research and book travel, successful online marketing in hospitality has become increasingly critical to the industry’s success. Adept keyword selection, website designs, and social media campaigns can turn general online travel bookers into loyal repeat customers that book directly on hotel websites.
  • Profitable online strategies can be difficult to come by in hospitality, a dynamic industry where opportunities abound and many complex factors affect success. The cost of keywords has increased, yet many hotel budgets have reached a plateau.
  • hoteliers must compete with mammoth online travel agencies possessing multi-million-dollar budgets.
  • ...8 more annotations...
  • For HeBS Digital, Adobe solutions provide insights into the market and a driving force to differentiate itself from competitors.
  • HeBS Digital keeps clients ahead of the curve and ahead of the competition in building direct online revenue channels.
  • Driving multichannel marketing success Improving return on ad spend for clients Making more informed online marketing decisions
    • Xu Wang
      Xu Wang on 15 Sep 12
       
      Nowadays, as travelers turn to the internet and mobile devices to research and book their travel online increasingly, the online marketing in hospitality has become a important sign for success. At the same time, the hospitality industry tries best to enhance their online booking service, hoping to turn general online travelers into loyal repeat customers that book directly on hotel websites. However, there are still are challenges as the industry has many complex factors. And this article gives solutions and results by introduce Adobe products.
  • Additionally, the explosion in social media and smartphones has added new dimensions for marketers that require new skills.
  • “By using Adobe products at HeBS Digital, we are able to generate big returns for clients by employing highly engaging, locally targeted strategies,” says Jason Price, executive vice president for HeBS Digital.
  • In another instance, the HeBS Digital SEM team used bid rules created with the Adobe solution to automate the bidding for some keyword campaigns
  • With Adobe Solutions, HeBS is able to create award winning hotel website design, pioneer best practices in
  • marketing, and build leading-edge technologies for the hospitality industry
  • Xu Wang on 15 Sep 12
     
    Nowadays, as travelers turn to the internet and mobile devices to research and book their travel online increasingly, the online marketing in hospitality has become a important sign for success. At the same time, the hospitality industry tries best to enhance their online booking service, hoping to turn general online travelers into loyal repeat customers that book directly on hotel websites. However, there are still are challenges as the industry has many complex factors. And this article gives solutions and results by introduce Adobe products.
  • rebecca Bonet on 15 Sep 12
     
    In this article it talks about e business strategies. One of them being mobile device because research and booking travel have been so critical for people on the go. The HeBS is a big digital marketing firm for the hospitality industry. There are profitable online strategies to come by in the hospitality industry. These opportunities do not come easy many time it very complex but also very successful if it done right .Hotel budget have come to a plateau. Hotel need to step up the plate because online travel agencies have taken over the industry. In addition social media and smart phone have added new dimension for market that require new skills with their ideas. HeBS face a challenge by multichannel marketing success, improving return on ad spend, and making more online marketing to be able to come back by doing this they would have the solution and the result. The solution being, keeping clients of the curve of the competition by building direct online revenue. The result for that is providing insights. The market and the driving force for the differentiate competitors. The benefits will build a leading- edge for the hospitality industry
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Why the Cloud is Right for Hospitality | By Gregg Hopkins - 0 views

www.hospitalitynet.org/...4051622.html cloud computing
shared by Irina Stepanenko on 28 Jan 12 - No Cached
  • 1. Delivers faster time to value
  • 2. Requires no up-front capital expense
  • 3. Minimizes operational costs
  • ...1 more annotation...
  • With limited budgets and a highly dynamic market, it is critical to stay ahead of the hospitality information technology curve. With cloud computing, organizations can extend the life of their existing systems with new innovations, improve time to market of new systems through affordable pricing, and ultimately gain competitive advantages in the hospitality industry.
  • Heqing Zhu on 28 Jan 12
     
    This article analyzed way the Cloud Computing suitable for the hospitality industry, by showing three advantages it provides, such as delivering faster, reducing capital budgets, and minimizing operational costs. It's really an innovative technology. What's more, the article provides some suggestions which need to be taken into consideration for the industry professionals. 1. Is the cloud reliable and secure? 2. Does the cloud simplify integration? 3. Are all new technology providers truly in the cloud? In a conclusion, hospitality organizations can easily gain more competitive advantages with the benefits of cloud computing.
  • luis capote on 26 May 12
     
    Is the cloud right for your business? It is true. Cloud computing is becoming the new computer network strategy for most small businesses and personal use. This innovated idea for cloud is changing the perception for the hospitality network solutions. Despite the fact, that is much faster, less expensive than local network, minimizes the operational cost related to apps, soft-wares, maintenance for new updates and support, cloud computing environment tends to be more reliable and secured for most starting up businesses. The Cloud is the right technology strategy for 2012 and beyond. In addition, businesses using this new network solution can obtain the return on investments within weeks, not months or years. The platform may be based on a monthly fee subscription or pay as you go type, and sometimes there isn't any up-front fee for new starters at all. Sure enough, the cloud is a compelling option for capital budget decisions.
  • Irina Stepanenko on 26 Jan 13
     
    According to the article, Cloud computing is changing hospitality information technology. Here are three main reasons highlighted in the article: 1. Fast return on investment. Cloud is inexpensive, no additional platforms needed, which also provides savings. 2. No upfront payment, cloud computing is based on subscription prices that vary depending on the scale. 3. Minimal operational costs Thus most of the benefits relate to cost and productivity. Cloud is promised to be safer that on-premises back-up systems, and has multiple layers of security. Cloud computing consists of multiple services and networks, and is not stored on one company's network. Cloud is instrumental for a limited budget, and helps to extend and evolve your company in affordable way.
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The Smart Hotelier's Guide to 2013 Digital Marketing Budget Planning « HeBS I... - 0 views

www.hebsdigital.com/...ital-marketing-budget-planning digital marketing technology hospitality business tech travel mobile solution
shared by Caroline Hardenbergh on 10 Aug 12 - No Cached
  • Caroline Hardenbergh on 10 Aug 12
     
    The Smart Hotelier's Guide to 2013 Digital Marketing Budget Planning
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