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Contents contributed and discussions participated by brenda981005

brenda981005

Managing Guest Relations and Upholding Corporate Digital Responsibility In The Hospital... - 0 views

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    With the increasing popularity of digital technology and related data, people will naturally have ethical questions about the use of these technologies, especially when private information of ordinary citizens is involved. In order to provide a personalized experience, hotel organizations will have to collect and store a large amount of personal visitor information, which is a factor subject to strict supervision. In order to balance the conflicting demands of compliance and individualization, the best way for hotel organizations is to maintain clarity and transparency in their data collection. In view of the rise of modern regulations and privacy issues, hotel organizations must consider new technologies, threats and regulations to formulate their CDRs. Establishing a robust system that can support the organization's CDR will not only maintain the reputation of the hotel organization, but also help establish a healthy digital corporate culture throughout the industry.
brenda981005

How proximity marketing can revive local tourism in a post-COVID-19 world | Beaconstac - 1 views

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    By using proximity marketing, many companies can increase the chances of retaining existing customers and acquiring new customers who will maintain long-term growth after these restrictions are removed. Before starting proximity marketing, it is important to have a clear understanding of the demographic and psychological characteristics of customers. Closure of international travel barriers means local travel is incentivized With a focus on domestic travel, proximity marketing will help create a more sustainable type of tourism, thereby bringing high-quality local knowledge directly to wherever tourists may be.
brenda981005

How Conversational AI Can Help Restaurants Overcome Pandemic-Related Challenges Now | H... - 0 views

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    2020 can easily become one of the most turbulent years in the restaurant industry in recent history. The global COVID-19 epidemic has forced countless restaurants across the country to close to provide indoor services. As a result, many institutions are struggling to keep their doors open or completely closed. Faced with limited staff, reduced budgets and excessive expectations of new customers, restaurant owners and franchisees are looking for alternatives. This is where conversational artificial intelligence (AI) emerges. How artificial intelligence can improve sales and service By integrating the conversational AI platform into existing mobile, web, pre-call, self-service terminals and direct ordering platforms and point-of-sale systems, AI can automate the order-taking process so that employees can focus on receiving payments and making changes To ensure order accuracy and prepare take-out meals. How AI enables contactless experience Conversational AI is designed to simulate human conversations so that customers can ask questions, order meals and complete transactions without pressing any buttons or touching any screen.
brenda981005

A Powerful Hotel Distribution Channel Mix is the secret sauce to boost your hotel&#039... - 0 views

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    Each hotel has its own combination of distribution channels. In order to effectively plan the hotel's distribution channel strategy, let's take a look at the ways to increase the hotel's distribution channel portfolio, which will enable your hotel business to continue to obtain satisfied guests. 1. Take advantage of the unlimited range of hotel PMS 2. Cooperate with the best OTA to attract your target guests 3. Website booking engine also plays a vital role 4. Don't underestimate offline distribution channels in the hotel industry
brenda981005

Oaky Provides Oracle Cloud and Opera Cloud Property Management System Customers with Au... - 0 views

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    Oaky is a leading hotel sales tool and a member of the Oracle PartnerNetwork (OPN) to form the Oracle Cloud Marketplace. This is a good example of cloud computing. Oaky integrates with Oracle Cloud and provides many benefits for Oracle Cloud customers: such as tracking the availability of room upgrade inventory and services, and personalizing the transaction options and sending to various customer groups. The guest's automatic price increase email, etc.
brenda981005

Irish hospitality market increases investment in technology as Guestline celebrates one... - 0 views

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    EEMC, a hotel solution developer based in Kuwait, has partnered with leading hotel connectivity provider eRevMax to provide advanced channel management solutions for its hotel customers. eRevMax is a travel technology company that provides assistance to hotels through channel management, rate intelligence, connectivity solutions and a centralized management platform. EEMC provides services ranging from hotel and retail solutions to data center and smart building infrastructure development.
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