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Jennifer Koren

Investment in Hotel Technology Pays Off with Increased Group Revenue - Charmed by Hospi... - 5 views

hospitality.cvent.com/...f-with-increased-group-revenue

IT Technology Hotels Hospitality

shared by Jennifer Koren on 18 Jul 12 - No Cached
  • Hotels, conference centers and other meeting venues are increasing group business with new technology, and it isn’t just a hotel app. To invest in the property’s overall capital, hoteliers are creating cool technology tools that market venues, increase group business and enhance the guest experience. Technology is just another way hotels are winning group business and marketing a hotel or conference center. What are some of these new hot tools for leisure and business travelers?
  • Investment in Hotel Technology Pays Off with Increased Group Revenue Tuesday, July 10, 2012 by Sarah Vining Hotels, conference centers and other meeting venues are increasing group business with new technology, and it isn’t just a hotel app. To invest in the property’s overall capital, hoteliers are creating cool technology tools that market venues, increase group business and enhance the guest experience. Technology is just another way hotels are winning group business and marketing a hotel or conference center. What are some of these new hot tools for leisure and business travelers? Virtual concierge service on guest room TVs At Hyatt Hotels with in-room HD TVs by Roomlinx Inc., guests are able make service requests, check email/weather, use the Business Center, print documents, and receive customized messages from meeting planners. Service requests like housekeeping and in-room dining are instantly sent through the system, improving the venue’s departmental efficiency. All of these virtual functions are hoped to appeal to new markets and drive group business. More efficient billing In the article, “Insert IACC blog post title URL” we learn that in 2012, meeting and group planners are prioritizing finance as very important during in their planning process (which made the top 10 list for the first time). Hotels making large investments in revenue management systems are taking advantage of new features that automate and process data to improve efficiency and increase revenue for properties. Virtual business centers Socialization through technology and food and beverage outlets is increasing revenue for TRYP by Wyndham in the NYC Times Square South property. Google TVs and access to Google Chrome laptops near the Gastro Bar in the hotel’s lobby offers guests an opportunity to enjoy a dining experience with the comfort of complimentary technology use. On-staff IT team When planners were surveyed, reliability was listed as a top concern of IT services in the white paper “What Do Planners and Trainers Really Want in Their Meeting Service?” All IACC-certified conference centers are required to have an on-site IT team to ensure technology functions properly. Now, the need for a knowledgeable IT team that really understands technology and can cater to individuals and group business is spreading to other hotel markets.   These impressive technology tools improve the guest experience and lead to a quick return on investment, especially in F&B. As we move beyond the discussion of required hotel Wi-Fi services, there will be a focus on technology amenities that provide the same comforts of home or the office. To increase group business, hoteliers are comfortable with this investment knowing there’s a return on investment with generated buzz/venue marketing and satisfied guests. Want to learn about other ways hotels are using technology to build relationships? Check out Enhancing Your Social Networking Site with a Social Concierge! to maximize social media and connect with guests, attendees and planners!
  • Service requests like housekeeping and in-room dining are instantly sent through the system,
  • ...19 more annotations...
  • More efficient billing
  • ensure technology functions properly.
  • Virtual business centers
  • On-staff IT team
  • Virtual concierge service on guest room TVs
  • To invest in the property’s overall capital, hoteliers are creating cool technology tools that market venues, increase group business and enhance the guest experience.
  • Virtual concierge service on guest room TVs
  • These impressive technology tools improve the guest experience and lead to a quick return on investment, especially in F&B.
  • On-staff IT team
  • Hotels, conference centers and other meeting venues are increasing group business with new technology, and it isn’t just a hotel app. To invest in the property’s overall capital, hoteliers are creating cool technology tools that market venues, increase group business and enhance the guest experience. Technology is just another way hotels are winning group business and marketing a hotel or conference center.
  • Virtual concierge service on guest room TVs
  • More efficient billing
  • As we move beyond the discussion of required hotel Wi-Fi services, there will be a focus on technology amenities that provide the same comforts of home or the office. To increase group business, hoteliers are comfortable with this investment knowing there’s a return on investment with generated buzz/venue marketing and satisfied guests.
  • On-staff IT team
  • Virtual business centers
  • To increase group business, hoteliers are comfortable with this investment knowing there’s a return on investment with generated buzz/venue marketing and satisfied guests.
  • Technology is just another way hotels are winning group business and marketing a hotel or conference center.
  • These impressive technology tools improve the guest experience and lead to a quick return on investment, especially in F&B. As we move beyond the discussion of required hotel Wi-Fi services, there will be a focus on technology amenities that provide the same comforts of home or the office. To increase group business, hoteliers are comfortable with this investment knowing there’s a return on investment with generated buzz/venue marketing and satisfied guests.
  • Hotels making large investments in revenue management systems are taking advantage of new features that automate and process data to improve efficiency and increase revenue for properties.
  • Mengchao Li on 18 Jul 12
     
    Hotels developing High IT technology have taken a great deal of advantages from it which makes prosperous business and better customer service with high efficiency and goal-achieving process. In this article, it proclaims some prevailing high-techs used in hotels. Such as the In-room HD TV in Hyatt properties. It provide almost all the online computerized services accommodating customers with document-printing service, in-room dining service, restaurant reservation service, and even the email-checking, weather checking service. The on-staff IT team would oversee the IT application over the whole property, including upgrading, maintaining, and functioning. the impressive technology tools would be inevitable trend developing hotel industry.
  • ...9 more comments...
  • Irine Wallace on 17 Sep 12
     
    "Investment in Hotel Technology Pays Off with Increased Group Revenue Tuesday, July 10, 2012 by Sarah Vining Hotels, conference centers and other meeting venues are increasing group business with new technology, and it isn't just a hotel app. To invest in the property's overall capital, hoteliers are creating cool technology tools that market venues, increase group business and enhance the guest experience. Technology is just another way hotels are winning group business and marketing a hotel or conference center. What are some of these new hot tools for leisure and business travelers? Virtual concierge service on guest room TVs At Hyatt Hotels with in-room HD TVs by Roomlinx Inc., guests are able make service requests, check email/weather, use the Business Center, print documents, and receive customized messages from meeting planners. Service requests like housekeeping and in-room dining are instantly sent through the system, improving the venue's departmental efficiency. All of these virtual functions are hoped to appeal to new markets and drive group business. More efficient billing In the article, "Insert IACC blog post title URL" we learn that in 2012, meeting and group planners are prioritizing finance as very important during in their planning process (which made the top 10 list for the first time). Hotels making large investments in revenue management systems are taking advantage of new features that automate and process data to improve efficiency and increase revenue for properties. Virtual business centers Socialization through technology and food and beverage outlets is increasing revenue for TRYP by Wyndham in the NYC Times Square South property. Google TVs and access to Google Chrome laptops near the Gastro Bar in the hotel's lobby offers guests an opportunity to enjoy a dining experience with the comfort of complimentary technology use. On-staff IT team When planners were surveyed, reliability was listed as a top concern of IT serv
  • Irine Wallace on 17 Sep 12
     
    ARTICLE SUMMARY Hospitality industry is not only using technology to improve customers' experience but also to improve the bottom line as well as increase group use of the property. Hotels operators and owners are increasingly using conference centers and other meeting venues to attract business groups, seminars and conferences with new technology, and it isn't just a hotel app. Many of the branded hotels such as Hyatt Hotels with in-room HD TVs by Roomlinx Inc. are using the technology to allow guests to make service requests, check email/weather, use the Business Center, print documents, and receive customized messages from meeting planners. Hotels are investing in technology to provide these services and to compete effectively.
  • yuzhu li on 24 Oct 12
     
    Due to the market segment of the Groups, hospitality industry has focused on the IT investment on Groups. And there are some technologies for leisure and business travelers like virtual concierge service on guest room TVs, more efficient billing, virtual business centers, and on-staff IT team.  All these implements can benefit hotels and customers with a convenient, reliable, and profitable outcome. Besides that, it is super cool. 
  • Qike Chu on 25 Oct 12
     
    Nowadays, technology becomes one of the most important issue in hospitality industry. More and more hotels are going to pay more attention to their technologies such as APP application. Besides those technologies benefiting leisure travelers, investment in hotel technology also pays off with increased group revenue. Conference and convention become important parts in hotels, which means lots of meetings or events are choose to be held in hotels and lots of hotels decided to target their markets as convention directly. As in this article, it is talking about creating cool technology to increase the revenue based on group business. It stated Hyatt Hotel as an example to put virtual concierge service on guest room TVs, which is object to attract new markets as well as group business. What's more, an on - site IT team are going to be required in order to ensure hotels' technology functions properly. Having this kind of IT team, any questions can be responded fast. Therefore, investment fo those kinds of technology not only can bring more new markets or customers but also lead to quick return on hotels' investments, especially in F&B. 
  • Michael Anthony on 26 Oct 12
     
    I don't understand where this document will print if you don't have a printer with you? Will it print at the front desk somwhere? What if it's confidential information and how secure is this system? If you put more technology and have it be so accesible even when your having a meal you would have to hope that dinners continue to order otherwise you'll never be able to turn the table. Also, some dinners must not be as savy as others and won't like this idea of being able to do everything from the TV in your Hotel room. I know I wont even use the feature at the end of the day I dont feel like playing with tech. Others may want to escape tech because they have been around all through the work day, it may feel like you never stop working.
  • Ting Li on 26 Oct 12
     
    This article talks about the benefit of investing hotel technology. As it mentioned, technology is another way of gaining group business and marketing the hotel and meeting center. Here are four of these new popular tools for travelers. They are Virtual conceirge service on guest room TVs; More efficient billing; Virtual business centers; and On-staff IT team. For the Virtual conceirge service on TV, guests can do many things and request services through this system immediately. It can improve not only the departmental efficiency, but customer satisfaction as well. By using the virtual business center, cutomers can enjoy a dining experience. These impressive technology tools improve the guest experience and lead to a quick return on investment, especially in F&B. To increase group business, hoteliers are comfortable with this investment and they know that there's a return on investment with generated buzz/venue marketing and satisfied guests
  • LU DENG on 26 Oct 12
     
    This is an interesting and useful article that reminds me of the importance of new technology investment in hotels' conference centers and other meeting venues. Technology has become an efficient method in winning group business and marketing a hotel. There are several new hot tools for leisure and business travelers. For instance the virtual concierge service on guest room TVs, efficient billing, and virtual business centers. If a guest is able to make service requests, check email, use the Business Center, print documents and receive customized messages from meeting planners through an in-room HD TV by Roomlinx, the whole departmental efficiency can be improved and the guests' satisfaction can be enhanced to a higher level. This is useful to attract business travelers who care about these areas of service and it also leads to a quick return on investment too. When the discussion of hotel Wi-Fi services has been outdated, the topic of investment in technology amenities that provide the same comforts of home or the office is becoming another focus in hotel industry.
  • Yaping Li on 27 Oct 12
     
    This article introduces some new technology applied in the hotel. Nowadays, the hotel will adopt some new technology to attract more and more guest. Like the article said, "technology is just another way hotels are winning group business and marketing a hotel or conference center". The article introduce the Hyatt Hotels adopt the virtual concierge service on guest room TVs that offer a good service for guest and try to appeal to new markets and drive group business. The article also involves the revenue management system that the hotels are investment can help the hotel deal with data effective and increase revenue for properties. The new technology that the hotel applied will not only improve the guest experience but also can increase the revenue of the hotel.
  • TIAN LIU on 06 Mar 13
     
    Further analyses of our data suggest that as industries become more competitive, the effect of IT on profitability increases. IT investments also had a greater effect on profitability in the service sector than in the manufacturing sector. A possible explanation for this finding is that services allow greater IT-enabled customization and professionalization. One key takeaway from our research: All other things being equal, executives should accord higher priority to IT projects that have the potential for revenue growth over those that focus mainly on cost savings.
  • Xueling Wang on 07 Mar 13
     
    Hotels, conference centers and other meeting venues are increasing group business with new technology. To invest in the property's overall capital, hoteliers are creating cool technology tools that market venues, increase group business and enhance the guest experience. There are some of these new hot tools for leisure and business travelers. 1. Virtual concierge service on guest room TVs 2. More efficient billing: Hotels making large investments in revenue management systems are taking advantage of new features that automate and process data to improve efficiency and increase revenue for properties. 3. Virtual business centers: Socialization through technology and food and beverage outlets is increasing revenue for hotel.
  • Jennifer Koren on 24 Oct 13
     
    This article examines the new technology that hotels are investing in. In room concierge, billing ease, on- staff IT team, and virtual business center all make the hotel guests experience more comfortable and easy. Whether traveling for business or pleasure, the new technology is worth investing in for these hotels.
anonymous

Hospitality Upgrade | Property Groups Leverage Maestro PMS's Sophistication at Award Wi... - 0 views

www.hospitalityupgrade.com/...-Full-Service-Independents.asp

upgrade maestro pms award property winning groups luxury leverage technology tech travel hospitality solution mobile hotel green software business

shared by anonymous on 15 Feb 20 - No Cached
  • The same property management software (PMS) and the same central reservations and other systems let operators have one central reservations office, standardized data formats, and a consistent staff training program. Maestro works well for multi-property management companies that have independents in their portfolio.
  • Its branded portfolio is primarily select-service brands from Marriott International, Hilton and InterContinental Hotels Group. Its independent portfolio includes full-service hotels and luxury properties with the distinction of earning the Preferred Hotels designation and Condé Nast awards. 
  • We first implemented Maestro at Olympia’s independents
  • ...9 more annotations...
  • Our decision was based on our requirement for a cloud platform that would easily interface with our integration partners,”
  • Today we have five properties on Maestro.
  • Maestro is the most flexible and responsive provider our team has worked with
  • Maestro hosts its five cloud systems and supports all our interfaces remotely.”
  • Maestro is a solid PMS platform used by many independent hotel groups
  • Independent properties rely on Maestro to communicate with a wide variety of tech partner systems that include the Silverware F&B POS, Elavon Fusebox credit card payment processing, call accounting, electronic key systems, voice mail and PBX systems, the ALICE app operations platform, Revinate CRM, IDEAS RMS, and Maestro’s ResWave direct booking engine. Maestro simplifies interface deployment thanks to its Genomi open API that supports deeper capabilities for complementary 3rd party system additions.  
  • Reliable 24/7 real-time system support is also a must for independent operators that do not have a ‘brand tech safety net.
  • ’  Maestro’s award-winning Diamond Plus Support is North American-based and always ready to help
  • The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise
  • anonymous on 15 Feb 20
     
    Maestro is the future of PMS in hotels! This cloud based system allows hotels with multiple properties to be fully integrated with one another. Hotel chains like Marriott International, Hilton, and InterContinental hotel groups are among of Maestro's customers. Hotels rave about Maestro flexibility, 24/7 support, and excellent customer service.
ldevaul

8 Disruptive Hotel Technology Trends to Watch in 2021 - 6 views

hoteltechreport.com/...hotel-tech-trends-2021

technology hospitality hotel Software travel solution Tech business

shared by ldevaul on 17 Jan 21 - No Cached
  • For those of us keeping an eye on technology in hotels, it can be difficult to discern what trends are here to stay and what trends are simply a marketing stunt.
  • Venture capitalists are finally starting to recognize the opportunity to invest in tools and platforms that allow hotels to capture new levels of hotel operations efficiency and revenue growth.
  • Cloudbeds offers an all-in-one suite of tools, including a property management system, channel manager, booking engine, and revenue manager, growing revenue and automating workflows at more than 20,000 properties.
    • ldevaul
      ldevaul on 30 Aug 21
       
      This is definitely something to look into. SaaS programs, nowadays, are super robust and offer so much data and opportunity for large and small businesses.
  • ...29 more annotations...
  • Despite being one of the largest and most dynamic segments of the US and global economy, penetration of cloud-based technologies in the segment remains incredibly low, and the vendor landscape remains tremendously fragmented on a global basis,” says Matt Melymuka, co-founder and partner at PeakSpan Capital.
    • ldevaul
      ldevaul on 30 Aug 21
       
      This is very interesting...one of the largest industries and they are the slowest to invest in cloud-based technologies. A lot of companies clearly prefer to print everything and leave an actual paper trail!
  • Life House, a tech-first hotel experience, shows proof-of-concept: that hotels that invest in technology drive higher revenue, better guest reviews, and a higher star-rating.
  • Hotels use Zingle’s messaging tools to deliver five-star service at scale; Medallia’s investment in Zingle gives hotels the opportunity to provide frictionless guest service and streamline time-consuming interactions, such as check-in.
    • ldevaul
      ldevaul on 30 Aug 21
       
      I'm sure companies who invested in this program during the height of pandemic were very thankful!
  • Hotels are catching on, adding convenience through streaming, voice activation, guest-room tablets, and food ordering tech.
    • ldevaul
      ldevaul on 30 Aug 21
       
      The guest room tablets that can order room service and manage the operating system in the room is a game changer. Hotel Mousai in PV Mexico has this installed in all of their suites and it was super impressive!
  • White labeling is a practice in which a product – in this case, hotel software – is manufactured by a third party and uses branding by the purchaser, or marketer, so that the end product appears to have been produced by the purchaser.
  • An API, application programming interface, is simply a messenger of data between applications. APIs allow your various hotel technology tools and programs to work together, connecting your RMS to a PMS, or your PMS to your upsell software, or your business intelligence software to your PMS. An API makes your technology user-friendly and efficient; when your tools work together, you capture each platform’s full capabilities.
    • ldevaul
      ldevaul on 30 Aug 21
       
      This is super useful! When all of your software can speak to each other it improves productivity so much!
  • For instance, feeding data from your PMS into a business intelligence tool leads to real, operational data to analyze trends and provide recommendations for better marketing campaigns, smarter staffing decisions, seasonal trends, and market competition. Hotels that are comfortable using APIs can automate tasks that take up much of their employee’s time with manual data entry.
  • On-demand convenience dominates our lives, and guests expect this level of ease from their hotel experience as well.
  • Oaky, one of the industry’s leading upselling tools, raised a Series A funding round of $9.5 million led by PeakScan Capital. Oaky’s appeal to investors stems from the app’s data-driven approach to driving incremental revenue. Their deep understanding of customer behavior makes Oaky one of the top-rated upselling tools on the market today.
    • ldevaul
      ldevaul on 30 Aug 21
       
      This would be great for hotels who are struggling to increase their revenue.
  • Hilton is taking a different approach, partnering with Netflix to allow guests to control their streaming straight from the Hilton Honors mobile app.
    • ldevaul
      ldevaul on 30 Aug 21
       
      This is genius! Definitely will be trying this at my next Hilton stay.
  • As far as voice-activation, Volara is leading the way in providing a thoughtful, Alexa-esque guest-room solution. Volara integrates with the most popular work order management systems so that guests can make requests and get confirmation when the item or service they need will be delivered.
  • And for savvy marketing managers, tablets provide a new channel through which to send targeted, automated messages generating $5,000 per month in additional revenue.
    • ldevaul
      ldevaul on 30 Aug 21
       
      This is great for hotel marketers! Proving their value and having the company invest in tech that shows an huge ROI. Love this!
  • 2nd Kitchen is a godsend for hotels without a kitchen on-site: guests can order room service from restaurants near your hotel, taking care of care of orders, menus, payment, fulfillment, and customer support for your property.
  • Hotels are a prime target for hackers. “Only about 25% of all U.S. businesses, including hotel operators, are fully compliant with current data security best practices. That means that three out of four are not and are potential disasters waiting to happen,” reported one cybersecurity expert.
    • ldevaul
      ldevaul on 30 Aug 21
       
      This is definitely worth exploring more!
  • Numerous high-profile malware attacks on the hotel industry have led to hundreds of millions of guests’ data being compromised and millions of dollars in damage. Just this February, MGM Resorts revealed they were the target of a massive data breach that compromised personal information for more than 10.6 million guests. Files leaked in the MGM attack included information on celebrities, chief executives of technology companies, reporters and government officials, according to Skift.
  • Expedia and Booking have taken some pretty big hits in recent months.
  • Why the dive in stock price? There are two factors outside Coronavirus that are impacting OTAs. First, hotels are getting better at capturing direct bookings. Hotel tech like direct booking platforms, metasearch ad managers, and messaging integrations help properties draw more visitors to their site and convert more direct bookings, circumventing the high OTA commissions in the process.
  • Secondly, Google has entered the travel market in a big way. Google has expanded from traditional AdWords to include hotels everywhere via its Hotel Ads product.
  • 5G may be getting all the buzz, but for property owners, WiFi 6 is much more relevant. WiFi 6 is the term used to describe the next iteration of Wifi, a faster, more efficient connection enabled through new technologies. WiFi 6 is about 30% faster than our current WiFi.
  • With WiFi 6, your property can leverage in-room technology to provide better service, driving positive guest reviews and repeat business. Smart thermostats, smart speakers, and smart locks will all perform better with the adoption of WiFi 6 over the next five years.
  • Investors in Oaky already recognize this next insight: data has become the world’s most valuable resource. The sooner you start to mine guest data for better customer insights, the better positioned your property will be against your competition.
  • Data can fuel smarter marketing campaigns, inform your pricing, and help you capture a higher market share than your competitors by knowing your guests on a deeper level.
  • Earlier this year, Revinate launched the hotel industry's first Guest Data Platform to aggregate, clean and deliver rich guest profiles for hotels and property groups of all sizes. The platform combines data from multiple sources to provide a complete picture of a hotel’s guests, delivering the information needed to increase guest satisfaction scores, direct bookings, and ultimately, profit.
  • Brands in the alternative lodging sector include Stay Alfred, Sonder, The Guild Hotels and to some extent groups such as Selina and OYO. 
  • The biggest distraction or barrier these next-gen hotels face is that they’re taking the wrong approach to tech. The companies that win will be the ones who stop acting like tech companies – using buzzwords like AI and virtual concierge – and focus on being more innovative and agile real estate businesses than traditional market players today. Those that succeed will be tech-enabled businesses; not tech businesses.
  • Smart hotel rooms use technology to allow guests to personalize their stay experiences.
  • Technology is becoming more important to hotel operations because it can deliver increasingly high value for hoteliers and guests.
  • The most important software in the hotel industry is the property management system, which acts as “mission control” for hotel operations. Hoteliers use a PMS to manage reservations, check guests in and out, and handle billing.
  • While exciting technologies present new options for hoteliers to enhance their offerings, these new innovations also mean hoteliers must focus on data security and continued training when implementing the technology that guests expect.
  • ldevaul on 30 Aug 21
     
    This article takes a deep dive into the emerging tech trends in 2021. They briefly touched on how SaaS is slowly taking over the traditional PMS and how venture capitalist can't get enough of these programs. Another honorable mention in this article is the explosion of guest room tech such as streaming services, voice activation, and guest room tablets. OTAs that have traditionally been top dogs when it came to hotel bookings are slowly declining and big data is becoming super insightful to hoteliers. This article touches on so many avenues of tech and it's definitely a must read!
earagon22

What Hoteliers Need to Know About Cloud-Based Technology and PMS | By Warren Dehan - 0 views

www.hospitalitynet.org/...4106819.html

Maestro Technology hotel Web-based PMS system

shared by earagon22 on 11 Jul 22 - No Cached
  • stro
    • earagon22
      earagon22 on 11 Jul 22
       
      My property uses Maestro!!!
  • Hotels are turning to technology to improve efficiency at a time when they are short staffed, but technology alone can’t improve operations or help boost revenue without a clear plan and measured research into the technology solution that actually meets their needs.
  • increase mobility property wide and better manage operations,
  • ...13 more annotations...
  • Truth #1: Integration is Complex
  • It is imperative to review on a granular level, the integrations supported within the PMS suite of modules that your property requires or plans to add, even when offered from a single vendor.
  • it may come as a surprise what is and is not available for cloud integration, and for seamless operations across all departments over the Internet. These could range from niche amenities, such as an on-property golf pro shop, to condo management, in-room devices, and guest facing applications.
    • earagon22
      earagon22 on 11 Jul 22
       
      My property moved to Maestro, a web-based PMS system, and learned quickly that not everything we needed was easily transferable if at all.
  • hotel operators should do a full analysis of what is and isn’t available for cloud integration with a given PMS provider in advance of investing in such a system.
  • Truth #2: Training is Necessary
  • Simply being attached to the cloud does not simplify the act of operating a hotel, but operating a hotel is easier in the long run if hotel employees are well trained.
    • earagon22
      earagon22 on 11 Jul 22
       
      I had a week of training for the new system prior to switching over.
  • Hotels adopting a cloud-based PMS will still need to monitor internal operating procedures to ensure the transition to new technology goes smoothly, and new employees are confidently guided through the onboarding process.
  • Truth #3: Data Does Not Take Care of Itself
  • Access to the cloud does not mean hotels can wash their hands when it comes to data security. Not only are hoteliers liable for maintaining the data they store in the cloud, even if it is physically off site, they must also take care to ensure they remain PCI compliant for any data residing locally.
  • While data in the cloud is typically backed up and secured automatically, it is a hotel’s responsibility to manage this within their local systems. The cloud remains separate, and none of these requirements go away if you adopt a cloud-based system for operations.
  • PCI compliance is simply the bar set for security standards regarding payment processing — a starting point for data security, not the solution.
  • Truth #4: Cloud-Based Technology Does NOT Solve Everything
  • Hoteliers understand when to offer the right amount of hospitality and when to step back and let guests enjoy their stay, and likewise it is important to understand when the technology is the right fit to address your needs and when it is not. Hotel operators should not assume they need a specific system without understanding its full feature set and the impact it will have on their guests, their staff, and their operations.
  • earagon22 on 11 Jul 22
     
    This article prvoides four truths that any property considering switching to a web-based cloud PMS system should consider. The first truth, integration is complex, delves into ensuring that one checks if the things supported within the new PMS satisfy the needs the property has. Secondly, training is necessary. Any switch to a new system requires extensive training so that the staff does not flounder. The third truth, data does not take care of itself, is reminding hoteliers that it is still their responsibility to protect their consumers' data and remain PCI compliant. Lastly, cloud-based tech does not solve everything. Hoteliers should be sure they know what they are getting and if it is necessary for their property. The president and co-owner of Maestro PMS, a web-based cloud PMS system wrote this article which is fascinating.
anonymous

Kana Hotel Group Shores Up Guest Security with RFID Locks at 30 Properties | News | Hos... - 0 views

hospitalitytechnology.edgl.com/...ID-Locks-at-30-Properties85062

shared by anonymous on 18 Mar 13 - No Cached
  • Kana is upgrading its magnetic stripe locks to new ILCO 790 RFID units.
  • The ILCO brand is known worldwide for electronic locks that offer exceptional quality and technology innovation at competitive prices. 
  • anonymous on 18 Mar 13
     
    The Kana Hotel Group operates over 30 properties from Hilton, IHG, and Marriott. The Kana group is updating security at its 30 properties to ILCO 790 RFID locks. The 790 RFID locks are going to be more reliable for guests to use because the new system eliminates the problem of guests having to return to the front desk to have their keys recoded, due to deactivating the back of the strip. This new system will eliminate the key card from losing its information from other magnetic objects and cell phones. I think upgrading their locks to the ILCO 790 RFID units is a great move. Not only will this bring better security to properties but also this makes a guests experience so much better. More often lately I've had keys deactivate themselves for no reason at all or they were next to something magnetic. It is a hassle sometimes to go all the way back to the front desk after a long day to deal with a key that no longer works. This is a great move since ILCO locks are high quality and this brings additional security to a hotel property.
Amy Sena

Benchmark Powers Expansion with Centralized Accounting Platform | News | Hospitality Ma... - 0 views

hospitalitytechnology.edgl.com/lized-Accounting-Platform82552

accounting

shared by Amy Sena on 09 Feb 13 - No Cached
  • Benchmark leverages its team’s financial and management skills and is a leader in putting technology in service to the bottom line.
  • Three years ago Benchmark invested in the hospitality industry’s first ‘private’ cloud platform to host its properties’ systems and data. The virtual platform enables Benchmark to reduce hardware costs for investors, protect corporate and guest data in a secure off-property environment, and collect and process performance metrics for its hotels. Benchmark uses the Internet-enabled Profitvue enterprise back office system from Aptech Computer Systems to centralize property accounting.
  • The Profitvue enterprise accounting system is flexible so reports can be built that compare metrics from similar properties.
  • Amy Sena on 09 Feb 13
     
    Benchmark Hospitality has been able to reduce hardware costs for investors, protect corporate and guest data in secure off-property locations. Benchmark Hospitality uses a 'private' cloud platform to host their properties systems and data and they have centralized their property accounting systems.
Yookyung Kim

Benchmark Powers Expansion with Centralized Accounting Platform | News | Hospitality Ma... - 0 views

hospitalitytechnology.edgl.com/...lized-Accounting-Platform82552

shared by Yookyung Kim on 18 Oct 12 - No Cached
  • The virtual platform enables Benchmark to reduce hardware costs for investors, protect corporate and guest data in a secure off-property environment, and collect and process performance metrics for its hotels. Benchmark uses the Internet-enabled Profitvue enterprise back office system from Aptech Computer Systems to centralize property accounting.
  • Yookyung Kim on 18 Oct 12
     
    After Benchmark invested in the hospitality industry's first 'private' cloud platform to host its properties' systems and data three years ago, the company has expanded to more than 38 properties. All Benchmark systems and property data are centrally hosted at the data center, and Profitvue handles accounting for Benchmark's conference centers, resorts, and condos. The Profitvue enterprise accounting system is flexible so reports can be built that compare metrics from similar properties. PCI compliance was another advantage of Benchmark moving data to the cloud.
Franc Pulido

Guestline Forms a Strategic Partnership with Luxury Hotel Group, City and Country Hotels - 0 views

www.hospitalitynet.org/...4057451.html

partnership hotels group

shared by Franc Pulido on 17 Sep 12 - No Cached
  • Using one centralised system provides the best all round option for our needs to standardise reporting, provide opportunities to expand our reservation delivery in the future and fully understand the value of our clients across our group
  • Being web-based, deployment of Guestline's solutions is simple and removes the need to install servers on-site
  • "Guestline stood out from the other solution providers on the market due to the complete package they offered – not only being able to provide the technical solutions we were looking for, but also their guaranteed future support and customer service, and the simplicity of installing and using their systems,"
  • Franc Pulido on 17 Sep 12
     
    As the title indicates, this article discusses the partnership between Guestline (Europe's leader in software solutions for the hospitality industry) and City and Country Hotels. This collaboration will consist of equipping The Wellesley London and Number Ten Manchester Street (both properties of C&C Hotels) with Guestline Web-based PMS. This system will provide C&C Hotels with a set of features including cross-selling functionalities. In other words, booking sales will be transferred to another property if the requested hotel is full. Thus, City and Country Hotels will be able to maximize productivity (no more calling from property to property to inquire if there are any rooms available, etc) and increase revenue thanks to the seamless integration of both properties into a centralized web-based PMS. The best thing about this partnership is that City and Country Hotels will also cut down hardware and software costs thanks in part to the use of a cloud-based system. Having Guestline has their provider of all technical solutions, City and Country Hotels will be able to place their focus on their revenue makers - their guests.
TIAN LIU

What Accounting Software Features Matter Most to SKY Hospitality & Widewaters Hotels? |... - 0 views

hospitalitytechnology.edgl.com/...lity---Widewaters-Hotels-70960

Technology accounting

shared by TIAN LIU on 10 Feb 12 - No Cached
  • KY assessed several performance management systems to identify a financial system that best supported the company’s expanding needs. “We felt the Profitvue solution and Aptech’s support and service team were superior to the other systems we evaluated,” says Bush. “SKY will have Profitvue and Execuvue fully deployed in nine Microtel Hotels by the end of the first quarter 2011.  We will interface Profitvue with our property management systems for a seamless data exchange and greater efficiency.”
  • Yue Zhang on 10 Feb 12
     
    SKY Hospitality and Widewaters Hotels select ed Aptech's Profitvue enterprise back office solution to provide accounting processes across multiple-branded properties. SKY Hospitality: performance-based decision making. This could provide a hotel-specific accounting system to grow their business and enhance their resource panning. Comparing with other performance management systems, the Profotvue and Aptech's are superior to others. Widewaters Hotel: "solid accounting". The evaluation from the industry consultants showed that Aptech was the most experienced hotel accounting company, its systems were solid and it provided excellent professional service.
  • TIAN LIU on 27 Feb 13
     
    After owning and developing properties for Hilton, Marriott, and Starwood, Widewaters recently launched its own management company. "Aptech has a track record of supporting hundreds of hotels and multi-property groups," says Arigo. "They also have experience with the largest chain flag operations.  As we expand our management organization, we can rely on Aptech to provide systems that support our growth and are easy to use." Profitvue handles single hotel operations, and multi-property and multi-company accounting.       Profitvue is available as a standalone application or as a thin-client Internet-enabled ASP hospitality back office solution.  Aptech hosts the application at its secure data center and manages responsibility for data backups and system maintenance. Hotel operators require only a PC and Internet connection to manage all their property financials, corporate accounting, and reporting needs.
Dalton Draper

Why Choose Property Management System? - 0 views

ezinearticles.com/?Why-Choose-Property-Management-System?&id=5521493

property management system

shared by Dalton Draper on 27 Sep 12 - No Cached
  • A good property management system can help simplify your business operations by half the time.
  • Finally, the system secures your rental property. It has an online tenant credit screening service which permits you to check on the credit information and background information of potential tenants in a matter of minutes.
  • Using the new system allows you to organize and store all the information you have entered into it to for easier access and revision whenever needed.
  • ...2 more annotations...
  • Additionally, using an online payment system allows you to have accurate figures when computing for rental fees thereby reducing accounting errors as well as data entry. By means of this system, you can be sure that your leasing property is well protected.
  • Therefore, having a property management system is very advantageous. It helps you manage your property easily while saving you the time and money. Moreover, it ensures the protection of your property. It is definitely a useful tool for property owners!
  • Dalton Draper on 27 Sep 12
     
    This article talks of the advantages of having a PMS system for business owners. How the system can help to make the business owners or managers life easier through making real time reports and checks on the facility
laura kaczkowski

What is a Hotel Management System? - 3 views

hospitalitytechnology.wordpress.com/...hat-is-hotel-management-system

shared by laura kaczkowski on 28 Sep 12 - No Cached
Gaby Belardo liked it
  • Technology is making deep inroads into the hospitality industry, and hotels across the world are looking to use technology to make operation smooth and efficient
  • These are also popularly known as Property Management System (PMS), and Hotel ERP (Enterprise Resource Planning) – if you are looking at a larger, more comprehensive management system.
  • came up with the term ERP to denote enterprise management software which automates a large number of business function such as human resource, finance, accounting, supply chain management etc.
  • ...10 more annotations...
  • many hospitality properties especially those that are growing chains or planning a global presence, have upgraded from smaller, simpler property management systems to the larger hotel ERP.
  • A hotel is a hive of numerous operations such as front office, booking and reservation, banquet, finance, HR, inventory, material management, quality management, security, energy management, housekeeping, CRM
  • With growing competition in the industry it’s important for a hotel to understand the needs of their guest,
  • what guests demand for most
  • A property management system (PMS) usually consists of front office software and other best of breed solutions. The PMS served hotels well for a reasonable among of time until now, when hotel operations have grown in complexity.
  • As complexity of hotel operations increases, a PMS is woefully inadequate and often results in integration issues to
  • Things are different for an ERP which is usually a comprehensive solution from a single vendor. Although the concept of an ERP in the hospitality industry is still new, it offers numerous advantages in terms of smooth seamless use of technology, greater automation, greater visibility into hotel operations, optimized use of manpower, reduced revenue leakages and higher resultant profits.
  • When a hotel is looking to upgrade their software the natural question that comes to mind is which Hotel Management System should I choose?
  • Make a list of the features you are looking for. One of the main deliverables of a hotel ERP is its business intelligence. Does the ERP you are evaluating give you a bunch of in-depth reports that assist decision making?
  • Always check if the hotel ERP provider has been in the business for a considerable amount of time, has tested the solution across market segment and geographies if possible. A hotel cannot afford downtime, and so ensure your ERP provider also delivers high quality customer support
  • laura kaczkowski on 28 Sep 12
     
    The article I read was called, "What is a Hotel Management System?" In the article it states that in the early 90s Gartner came up with the term ERP (Enterprise Resource Planning) that automates a large number of business functions such as finance, accounting, and human resource. "A hotel is a hive of numerous operations such as front office, booking and reservation, banquet, finance, HR, inventory, material management, quality management, security, energy management, housekeeping." All of these activities need to be taken care of at hotels and doing so can sometimes be a lot of work. This led to the introduction of property management systems, an automated software which can optimize hotel operations and keep a tight control on costs. It important for hotels to understand the needs of their guests, if they want them to come back to their hotel, they need to know what they like and dislike. Using the PMS it allows them to make a profile of each guest and they write in if they want a beach view room or if they want a mini bar in their room. There is a difference when it comes to PMS and ERP. "A property management system usually consists of front office software and other best of breed solutions." The ERP, is usually a comprehensive solution from a single vendor. I really enjoyed reading this article and it helped me get a better grasp on how hotels use property management systems.
  • Gaby Belardo on 28 Sep 12
     
    I completely agree that technology is making deep inroads into the hospitality industry, and hotels across the world are looking to use technology to make operation smooth and efficient. Any operating system that can help optimize the hotel experience is going prosper in their business.
  • Michael Anthony on 28 Sep 12
     
    I didn't really care for the passage that talked about PMS vs ERP, I though they could have been more specific... they just said ERP is better, could someone provide an example? Also, they mentioned how when a hotel becomes more complex problems arise in the PMS, how? All the hotel would have to do is come up with another PMS system that would provide them with greater resources, etc whats the problem??
Yueyu Peng

MICROS OPERA: Complete Enterprise Software Solutions | Point of Sale | Micros - 2 views

www.micros.co.za/rprise-software-solutions.html

opera software hospitality

shared by Yueyu Peng on 29 Aug 18 - No Cached
  • offers hotel operators the ability to share information across multiple applications and properties on a single database while providing the necessary enterprise software solutions and tools for Property and Central operations
  • OES can be deployed in a seamless local, regional, or global environment, thus providing an unparalleled free flow of informatio
  • The OPERA Enterprise Solution is not a single product offering, but a fully integrated suite of enterprise software solutions consisting of modules that can be easily added or expanded allowing effective and easy deployment from smaller independent single and multi-property operations to global, multi-branded hotel chain environments.
  • ...3 more annotations...
  • Central Systems
  • Property Systems
  • Flexible Deployment
  • Yueyu Peng on 29 Aug 18
     
    This article is about the MICROS OPERA using. OPERA is a highly effective software to connect the single parts with overall environment. It contains 3 major parts: Central Systems, Property Systems and Flexible Deployment. This software is fully integrated suite of enterprise software solutions which can be deployed on property or in a hosted datacenter environment flexibly for property management and core central systems.
anonymous

6 Top Benefits of Property Management Software | TEC - 0 views

www3.technologyevaluation.com/...f-Property-Management-Software

technology hospitality software pms

shared by anonymous on 01 Oct 19 - No Cached
  • Property management software (PMS) offers so many advantages that there's really no longer a reason not to deploy it.
  • Cloud-based software can alert you to a problem immediately as soon as a work order is added to the system.
    • anonymous
      anonymous on 01 Oct 19
       
      1. Maintenance Dealing with maintenance issues almost immediately can help you keep your hotel in its prime state. Also in apartment buildings it is important both for tenants and the staff to resolve their maintenance issues as soon as possible because it is an inconvenience that nobody wants to deal with for too long.
  • This kind of system also guarantees integrity on the part of your contractors. Constant access to a cloud database of work orders allows you to schedule work and ensures that you'll know when something wasn't done on time.
  • ...18 more annotations...
  • Use of this software won't require a property manager to look through anything that would be considered an unreasonable invasion of privacy. It can also remind a landlord if it would be illegal to reject an applicant because of something the landlord considers questionable.
    • anonymous
      anonymous on 01 Oct 19
       
      2. Tenant Applications & Screenings Using this software can help the tenant selection process be more secure. It'll make the living environment a safer one because the management will know exactly what kind of people live in their residency. The system will also be a more accurate one with PMS.
  • PMS apps always receive regular updates, so you'll never be out of the loop as far as these legislative changes are concerned.
  • The software can also ensure that all applicants are asked the same questions. This protects you by ensuring you don’t forget or overlook an important questions, and protects the applicants by ensuring they are not singled out for additional discriminatory inquiries.
  • Accepting rental payments online makes things easier for your tenants and yourself. Letting a tenant pay online can eliminate the need to visit them in person or to maintain regular office hours, and can save you time that would otherwise be spent accepting, sorting, and depositing checks.
    • anonymous
      anonymous on 01 Oct 19
       
      3. Online Payments Living in a building complex that allows for online payments makes things so much easier for both tenants and management. Most if not all of the residents prefer to make payments through a system online instead of having to in person and make the payment in the office. Plus having the option to make automatic payments saves some residents from late payments.
  • automatic payments
  • payment tracking and easily accessible records
  • Many property management tools give you the option of automatically logging financial data, which takes all of the guesswork out of the task.
    • anonymous
      anonymous on 01 Oct 19
       
      4. Data Tracking & Report Generation PMS makes tracking things such as the financial information a little easier. It'll show you reports about your finances.
  • Using PMS apps in this way might help you get a handle on what aspects of your venture need to be changed to boost your ROI.
  • Business intelligence
    • anonymous
      anonymous on 01 Oct 19
       
      4. Business Intelligence This could help you keep track of patterns that you weren't aware of. It can help you work out strategies to improve.
  • includes strategies on how to best analyze large amounts of data, as well as the technology used to do so
  • By applying business intelligence technology to these sources of data, you can mine them for patterns you might never know existed. For instance, you could potentially find a correlation between certain times of the year and spikes in overall maintenance costs.
  • For example, weather could be causing damage to your property, which would necessitate an increase in work orders. If this is the case, then the business intelligence interface should have collected relevant stats on the numbers of orders made out in each month.
  • Doing background checks on new applicants and then reading a financial report can really help when it comes to preparing for the future. One of the big advantages to using PMS technology is that you're able to act on this information instantly.
    • anonymous
      anonymous on 01 Oct 19
       
      5. Business Running Smoothly PMS can help you keep track of everything going on within your business, from who is currently living in your buildings to verifying the vendors that come in to the building.
  •   Residential property managers may use these features to keep tabs on everyone who lives on the same property
  • This kind of technology is also useful for keeping tabs on certified vendors who you can order repair parts from without violating any warranties.
  • ensure that you'll stand out from the competition as soon as you pick a PMS app
    • anonymous
      anonymous on 01 Oct 19
       
      6. Standing Out PMS can really help you see the areas in which changes need to be made. By making these changes your are ensuring that improvement is being made therefore keeping your business at its best.
  • Marketing information collected from analytical data will also help you to know where you need to focus your promotion efforts the most
  • you'll be able to compare recent sets of data against older ones to see if they've been through a positive change or not
  • anonymous on 01 Oct 19
     
    This articles discusses the top 6 benefits of having PMS in your business and their importance.
agrie013

Twenty Four Seven Hotels Updates Accounting to Aptech's PVNG for 23 Properties - Hotel-... - 1 views

www.hotel-online.com/...aptechs-pvng-for-23-properties

shared by agrie013 on 09 Feb 20 - No Cached
  • Aptech Computer Systems, the industry standard for hospitality financial systems, announced Twenty Four Seven Hotels updated its Enterprise Accounting for 23 properties to the PVNG Cloud Back Office system. Twenty Four Seven Hotels is headquartered in Newport Beach, California, with a portfolio that includes Marriott, Hilton and Hyatt brands. Aptech is an IBM Premier Solution Provider as well as a Prophix Premier Business Partner offering web-enabled business intelligence, budgeting, and hotel accounting software systems that are 100% hospitality specific.
  • Twenty Four Seven Hotels upgraded all 23 properties from Profitvue® to Aptech’s PVNG hotel accounting software in late 2019
  • Twenty Four Seven Hotels’ Vice President of Finance and Accounting Samuel Grant said, “All our properties are on PVNG now and the upgrade went smoothly. My staff loves the system. PVNG is easy to use and its cloud platform enables me to manage and review financial processes from anywhere on a mobile device. This makes it a very efficient system and gives us greater latitude in our financial operation.”
  • ...2 more annotations...
  • PVNG supports one property or a large multi-brand, multi-property portfolio. PVNG uses the most current technology platform incorporating AP, AR, GL, Statistics, Financials, and a Bank Reconciliation, all with easy to use, familiar browser navigation.
  • Each of our properties is a separate entity and PVNG lets us provide separate financials for each,”
  • agrie013 on 09 Feb 20
     
    Twenty Four Seven Hotels has moved all their properties to Aptechs PVNG software. PVNG is a cloud-based enterprise accounting software. Aptech is a software company that has 100% hospitality specific software systems. Twenty Four Seven hotels has had no issue with this software as of yet they have only been seeing the positives of the software, the staff finds it very easy to use as well as the vice president of finance for the chain. twenty four seven hotels portfolio also includes Marriott, Hilton and Hyatt brands. this could see major hotel brands switch to more cloud based technology if this chain continues to be successful with it
Jessica Rodriguez

Marriott International Selects Cloud-based MICROS OPERA as Its Next-Generation Property... - 5 views

www.prnewswire.com/...rica-properties-204731811.html

opera PMS Marriott software

shared by Jessica Rodriguez on 17 Sep 13 - No Cached
    • Jessica Rodriguez
      Jessica Rodriguez on 22 Aug 17
       
      As a current Marriott employee, and a former Trump Luxury Collection employee, this change that is being implemented is HUGE. While working at Trump National Doral Miami as both a Front Desk Agent and a Rooms Controller, I spent much time operating the Opera PMS system on a day to day basis. When I started working for Marriott, and started using the FOSSE system (the system created by Marriott for Marriott properties), I immediately noticed an obvious difference between the two PMS systems. FOSSE is an extremely outdated system which is solely operated by the keyboard, especially using the function keys. The amount of things you can do with the system is very limited, and for a hotel company as expansive as Marriott, it was so odd to me to see it being run by such an archaic system. As I highlighted in the article, Opera has the capability to provide hotel employees from basically every department to input information into one system that could be accessible to everyone and can be configurable to meet the needs of any specific property.
  • From handling reservations to managing accounting and billing, OPERA offers a feature set that can be configured to any hotel's requirements.
  • Marriott International has expanded its partnership with MICROS by selecting the hosted MICROS OPERA Property Management System (PMS) as the property management system (PMS) to be used in all Marriott brands worldwide.
  • ...1 more annotation...
  • increase productivity, drive sales and customer satisfaction, and boost profits.
  • Dibakar Desouza on 17 Sep 13
     
    This goes to show, that Opera till date is well considered by properties worldwide. Apart from the various PMS systems i have used such as Fidelio, Galaxy UX, Galaxy Light Speed, I felt Opera to be the best so far in terms of reports, streamlining items, effecient and reliable.
da7327

Using Mobile Event Apps as a Marketing Tool to Attract Event Planners , by Bob Vaez - 0 views

hotelexecutive.com/...tool-to-attract-event-planners

hospitality business technology solution IT hotel mobile marketing event app

shared by da7327 on 27 Jun 16 - No Cached
  • Today, however, new technology solutions such as mobile conference apps are on the top of mind for every event planner.
  • Destinations and properties can use mobile offerings as a new opportunity for a different type of relationship with event planers and to add value to their overall package and offerings.
  • this helps attendees manage the event schedule easier, enhance networking opportunities, interact with the event using audience response and navigate their way around the event and property right from their smartphones
  • ...8 more annotations...
  • Integrating partner technology relationships into our sales and marketing immediately increases our value in the eyes of potential business partners and ensures them that we understand their overall event goals and objectives."
  • She adds by highlighting that bringing new technologies to the table also helps with the sales process.
  • First is the opportunity to engage and educate potential clients (event organizers) looking to book meeting space and in the process forming a new relationship. The other is adding value to the overall hotel offering and building a stronger brand as well as increasing revenue.
  • Organizers benefit greatly when a destination offers additional marketing and event execution tools, which assist when positioning the experience to event stakeholders and decision makers. In addition having a technology relationship in place, saves the organizer time and money, by having pre-populated destination details and potential purchaser discounts."
  • It gives them an opportunity to experiment how audience response with smartphones work or how they can send conference updates and alerts to delegates faster and easier with mobile event apps.
  • If possible it would also be extremely beneficial to offer a demo or a free basic version of the technology to allow event planners experience and try a simple mobile event app before exposing or upselling them to the more advanced features.
  • Mixing technology promotion by Hotels is not a usual practice but it is becoming more mainstream.
  • It is also important to closely measure the ROI for any technology strategy such as offering mobile event apps as part of the experience at a hotel. The key measurement factors will be feedback from attendees and event planners as well as tracking how many event planners opt-in to use this technology for their events.
  • ahand019 on 27 Jun 16
     
    This article talks about how hotels can use mobile event apps to attract event planners. Hotels can use these apps to not only add value to their offerings, but also set themselves apart from the competition. These mobile apps provide information on the meeting agenda, speakers, and hotel details to all attendees. Mobile event apps are beneficial to the event planners because the apps help facilitate communication, offer networking opportunities, and improve the overall digital experience. Hotels are able to move away from traditional meetings and offer planners something more, something intangible that will contribute to the event's overall success.
  • da7327 on 06 Nov 17
     
    The article introduces the benefit of using mobile event apps as a marketing tool. It is not a usual practice to mix technology promotion by hotels yet but it is becoming more mainstream. Destinations and properties can use mobile offerings as a marketing and sales tools to attract more event planner. It makes easier to organize the event more effectively and enhance the networking opportunities for attendees. Thus, properties will gain benefits greatly in terms of positioning and promotion of the services or facilities inside the business as a marketing tool. For example, mobile app can include the information about event and property service details, which will facilitate on-site communication and advertise hotel services via the app. It will, in turn, make the overall digital experience for attendees outstanding. As a measurement of success, properties can monitor ROI for new technology through feedback from attendees and event planners, and the number of events adapting mobile app.
Andrea Ruiz

Best Hotel Property Management Solutions (PMS) of 2020 | HotelMinder - 0 views

www.hotelminder.com/el-property-management-systems

hotel property management technology hospitality software Tech travel

shared by Andrea Ruiz on 14 Sep 20 - No Cached
  • Property Management Systems available online. With too many options, it can be difficult to make a choice!
  • A PMS (Property Management Software) is an application to handle several operations of hotels, rental properties, residential housing, and other accommodation options.
  • Also called a hotel front desk software, a PMS is essential for proper management of the property
  • ...7 more annotations...
  • provides a centralized application to perform, schedule, and organize daily operations and transactions involved in the business.
  • PMS solutions have been customized to ease operations and impact revenue
  • Consider Your Specific Requirements
  • Establish a Clear Budget
  • Find a PMS that supports a Booking Engine
  • Consider Customer Support and After-sales
  • List of the Best Property Management Systems
  • Andrea Ruiz on 14 Sep 20
     
    A list of the best Property Management Systems of 2020. 
blevi022

Post COVID 19 Pandemic Global Property Management System (PMS) Market Research Report 2... - 1 views

www-bccourier-com.cdn.ampproject.org/...amp

shared by blevi022 on 20 Jun 20 - No Cached
  • Global Property Management System (PMS) Market analysis 2015-2027, is a research report that has been compiled by studying and understanding all the factors that impact the market in a positive as well as negative manner
  • Some of the prime factors taken into consideration are: various rudiments driving the market, future opportunities, restraints, regional analysis, various types & applications, Covid-19 impact analysis and key market players of the Property Management System (PMS) market
  • Major Market Players with an in-depth analysis: InnkeyPMS, DJUBO, Hotelogix, Oracle, eZee Technosys, InnQuest, MSI, Guestline, Frontdesk Anywhere, Northwind, RDPWin
  • ...4 more annotations...
  • Property Management System (PMS) market research report also provides information on how the industry is anticipated to provide a highly competitive analysis globally, revenues generated by the industry and increased competitiveness and expansions among various market players/companies.
  • The latest Coronavirus pandemic impact along with graphical presentations and recovery analysis is included in the Property Management System (PMS) research report. The research report also consists of all the latest innovations, technologies and systems implemented in the Property Management System (PMS) industries.
  • The research report also provides light on various companies & their competitors, market size & share, revenue, forecast analysis and all the information regarding the Property Management System (PMS) Market.
  • Property Management System (PMS) Market research report provides an in-depth analysis of the entire market scenario starting from the basics which is the market introduction till the industry functioning and its position in the market as well as all the projects and latest introductions & implementations of various products. T
  • blevi022 on 20 Jun 20
     
    This discusses a research report that studies the impact of both positive and negative factors impacting the market for PMS software. This includes analysis on the impact caused by COVID-19.
  • jackyreis on 21 Jun 20
     
    This is a great article and I love that it highlights issues that we're currently facing! A relevant article about the several improvements that'll have to be made amongst improving our technology, guest preferences, manage reservations based on COVID-19, etc.
marylauren1717

WebRezPro PMS Celebrates 10 Years as Leading Cloud-Based Hotel Property Management Syst... - 0 views

www.timesunion.com/...0-Years-as-Leading-4405206.php

hotel property management system hospitality technology

shared by marylauren1717 on 09 Apr 13 - No Cached
  • This year marks Cloud-based hotel PMS WebRezPro’s 10th anniversary providing hoteliers and other accommodation providers with a sophisticated yet affordable property management system. A pioneering hotel PMS when it began, WebRezPro has progressed to become a leader in Cloud-based hospitality software.
  • “We’re very proud to celebrate this milestone,” said Frank Verhagen, President of WWT. “Ten years ago, Web-based hospitality software was just a fledgling concept, but we immediately saw the benefits that browser-based technology could bring to hoteliers. With WebRezPro, our clients could finally gain access to a sophisticated, full-featured hotel PMS without the exorbitant price tag of a traditional legacy system,” continued Verhagen.
  • marylauren1717 on 09 Apr 13
     
    WebRezPro, "a powerful and cost-effective Cloud-based property management system designed to meet the front and back office needs of single independent hotel groups and chains," is celebrating their 10th anniversary of providing their clients with property management systems. It is now known as one of the hospitality industry's leading Cloud-based property management systems. To celebrate, WebRezPro will be launched an improved user interface this year. It will focus on increasing mobile-optimized functions for smartphones. 
mjbengo04

How to Choose the Best Property Management System - 0 views

www.business-software.com/...est-property-management-system

shared by mjbengo04 on 25 Aug 16 - No Cached
  • The top hotel management software also regulates front- and back-end operations, accounts, restaurant operations and housekeeping staff, working in an interconnected and smooth manner.
  • What modules and features are included in your property management system?
  • How will my hotel revenues increase from using your PMS?
  • ...6 more annotations...
  • To ensure that your property management system will benefit company revenue, choose a vendor (and product) that is experienced, has a strong presence in the market, demonstrates domain expertise and offers high-quality post-sales system support.
  • Is this PMS system affordable for my property type?
  • You may also find it beneficial to ask vendors about their clients’ average return on investment (ROI) to get a better understanding of the cost benefits your company will receive after implementing the solution.
  • Note: Many basic features of a PMS don’t connect with OTAs, leaving the hotelier to manually manage room inventory and rates, which can be tedious and costly.
  • Is the property management system delivered on-premise or as a SaaS solution?
  • Hoteliers often have a good sense of what they need in a PMS, so think carefully before investing and don’t feel rushed to pick a solution. Furthermore, don’t let the cost factor be a constraint (within reason), as cheaper software may cost you in the long run.
  • mjbengo04 on 25 Aug 16
     
    This article shares both the difficulties and advantages of obtaining a property management system for a hotel. You want to look for a PMS that can not only check a guest in but also function for all departments of the hotel and with other software that is used in the hotel. There are many details one needs to look at before buying a PMS for the hotel, for example what is the return on investment or will this system bring more revenue to the hotel. I believe that the right PMS for a hotel works many wonders both in revenue and being able to satisfy the guest.
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