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Dongyun Oh

How will the system(The Human Resource Information System) benefit you, the Public? - 0 views

psru.gov.ms/?p=771

technology hospitality

shared by Dongyun Oh on 21 Apr 13 - No Cached
  • Dongyun Oh on 21 Apr 13
     
    What is the Human Resource Information System? The Human Resource Information System (HRIS) is a central automated HR information tool that manages the data of employees and applicants such as Recruitment & Selection, Training & Development, Performance Management, Disciplinary Procedures, Grievance Procedures and Leave Administration. What is the purpose of the HRIS and what will be its function? The HRIS supports the Government of Montserrat in improving data accuracy and information as it relates to its workforce and future HR planning. It creates an improved means of aligning the Government's human resources to its policy priorities and assists with our thrust towards modernization. It will provide data for informing and strengthening line management capabilities in people management. Overall, Government would have better knowledge of its HR costs, numbers and skill-set for future manpower planning, succession planning, and decision making in managing the size of its public service and be able to better ensure that the human resources are fit for purpose. The automated HRIS will enable Government of Montserrat to maintain vital organizational data in an organized manner. How will the system benefit you, the Public? There are several benefits to be derived from the HRIS System. For example, whenever you apply for a job in Government, you will be better able to know where we are in the recruitment process in a timely manner. Individuals who have worked for the Government, will take pleasure in knowing that key information during the years of employment, such as training received, promotions and performance, have been captured from their first day of work to retirement. Government of Montserrat would be better able to report to you with accurate and timely information on issues such as the skillset and health of the organization. Reporting and accountability is made easier. So where are we now with the implementation of the Human Resource Inform
lumduan roth

Wyndham Hotels & Resorts Shaken by Data Breach | News | Hospitality Magazine (HT) - 1 views

hospitalitytechnology.edgl.com/rts-Shaken-by-Data-Breach54330

hotels resorts data breach

shared by lumduan roth on 14 Jan 14 - No Cached
duyt tran liked it
  • Wyndham Hotels & Resorts (WHR) issued an open letter to its customers in February informing guests that certain Wyndham brand-franchised and managed hotel computer systems had been compromised by a hacker, resulting in the unauthorized acquisition of customer names and credit card information. According to the letter, the hacker was able to infiltrate central network connections to move information to an off-site URL before the hotel company discovered the intrusion in late January 2010. The breach is believed to have occurred between late October 2009 and January 2010. The incident did not affect other branded hotels in the Wyndham Hotel Group system.
  • lumduan roth on 14 Jan 14
     
    What a nightmare! One of the marketing strategies to attract new guests is data mining, the process of drilling through information contained in the data warehouse and analyzing this information, such as; back ground, preferences, and demographics. Unfortunately, hackers also mine this data for customer's credit card information.
  • duyt tran on 15 Jan 14
     
    This incident has happened more likely in Asia now, especially in my country, Viet Nam. Because Viet Nam is a new development country and we did not have the system like credit score and many banks try to get customers through processing of credit cards; therefore, many information of guests has been collected into server of the bank recently. And the problem associate with that is that the security of the banking system in Viet Nam is not up to date or very loose making many data breach has been reported. I believe this is not just stop at banking industry but other industries as well as Hotel because many information has been saved there. This incident proves that technology played a very important role for all industries not just some technical related industries.
da7327

5 Ways Small Hospitality Businesses Can Strengthen Information Security | Hospitality T... - 0 views

hospitalitytech.com/trengthen-information-security

hospitality business technology solution IT tech hotel restaurant

shared by da7327 on 30 Oct 17 - No Cached
  • Small Business Owners (SBOs) especially should take note of any vulnerabilities that could leave a trail of irrevocable damage and potentially sink their business.
  • The average total cost of a data breach in the United States has increased from $7.01 million to $7.35 million, according to the Ponemon Institute. The severe financial loss and potential reputational harm caused by a breach is overwhelming for any sized organization, but especially for small businesses that may not have the resources to recover.
  • Hard Drive Destruction
  • ...5 more annotations...
  • Employee Training
  • Legal Proficiency
  • Physical Paper Shredding
  • Storage Accountability
  • For small businesses, the financial and reputational damage of a data breach can be insurmountable. Small businesses must understand their information security vulnerabilities and take a proactive approach to data management in order to protect their customers, their reputation and their people.
  • da7327 on 30 Oct 17
     
    This article introduces five ways about how small hospitality businesses improve information security. Compared to big hospitality companies, small business owner(SBOs) are not fully aware of the importance of security and in turn, they are vulnerable to damage their brand and potentially sink the business. Especially, small business highly depends on word-of-mouth to advertise their brand. If they face the security issue, they might have no resource to recover when we consider their business size and budget. In order to help SBOs strengthen their information security protocols, first, disposal protocol should be kept when they dump or change the computer. In other words, they should remove and safely destroy the hard drive to ensure information is not recovered. Second, training is necessary. Training is one of the easiest ways to protect confidential data and employees should be knowledgeable of handling the information. Third, organizations must understand the responsibilities for data protection and ensure their protocol comply with new laws. Thus, they should keep up with any changes in legislation. Fourth, paper shredding is necessary. Though we pursue paperless office, still paper is being used, so paper shredding is required to avoid the risk of data breach. Lastly, SBOs should use locked storage consoles to protect sensitive data.
ashleyb102

Investing in Technology for Competitive Advantage / Arthur Andersen / Fall 1996 - 0 views

www.hotel-online.com/...Investing_in_Technology.html

IT investment Technology Hospitality tech

shared by ashleyb102 on 08 Feb 18 - No Cached
  • Technology Investment - The Future
  • Some organizations are early-adopters, while others embrace advancements after they have been already tested by others and the investment risk is reduced
  • otel organizations vary widely in their ability and willingness to track the cycles of technology advances.
  • ...8 more annotations...
  • It is essential that technology investment be sold as part of an integrated business plan where the technology is supporting the plan
  • As to the investments required for technology, we can safely predict that there will be significant demands for capital to cover technology investments
  • Further complicating the long-range planning for technology investment in an era of network-centric computing is the question of whether to invest in company-based systems or to wait for the availability of network subscription services provided by outside technology utilities
    • ashleyb102
      ashleyb102 on 08 Feb 18
       
      Cloud based systems
  • technology investments must support a company's vision and long range strategy
  • Hotel organizations for years have recognized the importance of reserving capital to replace furniture, fixtures and equipment. A similar approach may prove beneficial in the technology arena. FF&E reserves will begin to share prominence in the financial planning of hotel investments with l.T. (or Information Technology) reserves.
  • Smaller, more frequently planned technology investments should generally pay higher dividends in the long run, as compared to the one-time, major investment followed by years of neglect
  • The quandary for investors in the hospitality industry, as indeed in many other industries, is how to balance the need to keep up with rapidly evolving technologies with the need for satisfactory returns on capital over the short term.
  • management will need to understand that technology and information alone confer no competitive advantage. leadership and sound planning will be required to ensure that these investments and the highway of information they generate ultimately produce the shareholder returns required.
  • ashleyb102 on 08 Feb 18
     
    Investing in information technology can be beneficial for businesses in hospitality industry because it pays higher dividends over a long period of time. If businesses continue to invest in information technology systems regularly they can prevent problems caused by having older information systems. A security breach is a major problem that can be prevented by investing in information technology systems regularly. Another reason to invest in IT systems in the hospitality industry is to have a competitive advantage.
kimmumford

The Role of Global Competer Reservation Systems in the Travel Industry Today and in the... - 0 views

GDS CRS

shared by kimmumford on 15 Jan 18 - No Cached
  • the best known global CRSs are AMADEUS, GALILEO, SABRE, and WORLDSPAN with AMADEUS being the only one which is largely owned by European airlines. Together with GALILEO, it is the leading system in the European market. GALILEO, however, also has a strong position in the US market after it merged with an American system. SABRE and WORLDSPAN have been developed in the US. So far, SABRE is the only CRS which is wholly owned by one single airline.
    • kimmumford
      kimmumford on 15 Jan 18
       
      Global CRS's
  • CRSs are systems for purely (information transfer) logistical functions
    • kimmumford
      kimmumford on 15 Jan 18
       
      CRS definition
  • he network of the global CRS AMADEUS has additional 14 network nodes distribers who thus have the latest information about availability at any point in time and can use it as a basis for a new offer. In addition, the system can also store customer related information such as e.g. all services provided to a certain customer, type of payment, service information etc. ♦ Fare Quote & Ticketing: Just like the product presentation, the fare quote, ticketing and voucher generating process depend on the type and the complexity of the services offered. For flights, multiple fares are being offered which differ according to the reservation category, the date of the journey, the day when the reservation was made, the route and the length of the stay. That means that practically each fare needs to be calculated individually. In addition, fare quotes can change daily. The prices of other service providers, however, are relatively fixed so that in most cases, they stay an unchanged part of the offer. For the ticketing, travel agencies receive a fixed number of ticket forms which may only be used after confirmation has been availability of particular reservation categories and possibly the fare. It may, however, be difficult to describe the products of other service providers appropriately with only a limited amount of information. Hotels, for example, have so far only been able to provide information about the price, the size of the bed and its approximate location which alone is not a meaningful description for potential customers. For this reason, it is intended to link the particular offers to visual multimedia technology to be able to provide more detailed information to the customer. ♦ Reservation: The core function of reservation systems and the main reason for developing them is the reservation of offered services in the travel industry. To this end, a so called Passenger Name Record (PNR) or Guest Name Record (GNR) is created for each passenger or each group of passengers. These records contain all services-related customer information. At the same time, this information is transferred to the internal inventory system of all service providFigure 2 Principel structure of CRSs N N P pr S Fare Quote and T Hotel- or Car-Systems Travel Agencies Tourism Tourism Tourism Tourism Stickynote
    • kimmumford
      kimmumford on 15 Jan 18
       
      AMADEUS network modes and criticism of CRS
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  • The development of such systems was already started at the beginning of the sixties, the objective being at the time to automate seat reservations procedures of airlines. Today, the largest civil data centers and the most powerful communications networks are being used exclusively for this purpose.
    • kimmumford
      kimmumford on 15 Jan 18
       
      Began for one purpose which is now expanded.
  • Today, the user has direct access to essential travel information and can find further information in all CRSs about trade shows, visa regulations, particular events etc. Furthermore, programs and interfaces have been developed which facilitate the internal administration for each travel agent. Also invoicing, accounting, customer and quota management increasingly depend on the respective CRS. User prompting has significantly improved so that even inexperienced users can easily learn how to work with the reservation procedure. Since more and more PCs are being used in this area modern user interfaces have been introduced.
    • kimmumford
      kimmumford on 15 Jan 18
       
      Additional access for the CRS
  • Another weak point in the CRSs have always been additional functions since such functions would not increase the number of sold flight tickets. O
    • kimmumford
      kimmumford on 15 Jan 18
       
      Weak point
  • There are two approaches which can help to reduce distribution costs. On the one hand, the on-line services provide additional possibilities of cost-effective direct distribution to the end customer. Many airlines now offer access to their internal service provider systems via on-line services and in particular via Internet. This also helps reducing costs incurred by travel agents and fees to the CRSs. O
    • kimmumford
      kimmumford on 15 Jan 18
       
      two approaches to cost reduction
  • he so called “no frill carriers”, one of them being Southwest Airlines, have taken this one step further. In all areas, they avoid unnecessary costs (service, change of bookings, meals, etc.) and merely offer basic services, i.e. to transport a passenger from A to B at the best possible price.
    • kimmumford
      kimmumford on 15 Jan 18
       
      Offer basic services
  • kimmumford on 15 Jan 18
     
    This article discusses the role of CRS and GDS in the travel industry. The author discusses the well known systems used. The authors further discuss the advantages and disadvantages of using these systems and ways to reduce the costs. These systems were believed to be entering extinction; however, there are still uses in the industry.
kteme001

I.T and E Commerce of Hospitality Industry - The WritePass Journal : The WritePass Journal - 0 views

writepass.com/...mmerce-of-hospitality-industry

E commerce IT Marriott Travelbot technology software

shared by kteme001 on 28 Jan 18 - No Cached
  • There is a great demand for information from customers and hospitality service provider so hotel industry stared adopting computer based IT facilities to enhance its operational efficiency, control and reduce costs, and improve service quality
  • A new Internet-based procurement system which is considered flexible and user friendly has been implemented by IHG group. 
  • Problems with Micros 1)       When the systems crashes down then the checks has to be manually posted which is like duplication of work and time, there are even discrepancies sometimes and in that the company loses the revenue. 2)      If there is a crash, it needs to be done by the help of a main server computer. But if the problem prevails there is a need to contact the vendor for his service. 3)      The micros system sometimes get frozen which affect the overall performance of the server and the team.
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  • One of the key elements of this research involves the “user friendliness” of the system.
  • Technologies used at Marriott Hotel Company website Point Of Sale-Micros Property Management System-Opera Central Reservation System-Marsha SAP for accounting and Payroll Fire Panel Door locks CCTV Blue Cube -Time Clock (Employee attendance) Cetral Reservation System
  • Professionals want the latest technology at their fingertips, from fax machines to Internet services
  • The new system has enabled the IHG group for excellent quality control.  In this respect, IHG claims that they are able to obtain high quality products at low costs via the Internet.
  • Marriott’s early commitment to high-performance processing, scalable storage and business continuity made the transition to an integrated reservations/Web solution error-free.
  • Now is the time for hospitality companies to take advantage of the opportunities available in creating a new value added customized online travel shopping experience for customers.
  • This travel bot will create a custom experience that suits the particular customer needs offering a range of services including hotel rooms, restaurant tables, airline seats, and rental cars.
  • However, there is still much room for improvement in speed, reliability, and adaptation to new technologies
  • If data is managed properly, the technology can assist hoteliers and restaurateurs in projecting the lifetime value of guests, creating increased loyalty, resulting in an increase in market share. 
  • kteme001 on 28 Jan 18
     
    This article helps us to better understand the information systems being utilized, why they are important and what difficulties they bring about. In the Hospitality Industry, customer service is put at the top of the list of must haves. With customer service comes knowing information about your customer and without Information Technology services put in place, these expectations will never be met. Having a computer based IT is crucial because it allows the employees to work more proficiently which in turn creates a better experience for the guest. Multiple hospitality leaders have been applying fully Internet based technological systems within their organizations. IHG group has implemented an easy to use system so it is simple for every position within the hotel. For a company like IHG with over 500 hotels, it was imperative they eliminated the manual system to provide better quality control. Because of this system they can get better quality products at lower costs. Although this new system is much more user friendly, the overall cost involved is still not confirmed but this system is still predicted to have positive impacts long term. For example at Marriott Hotels, they use a company website, POS Micros, Property Management System and Central reservation system just to name a few. On top of stellar service and quick/ easy information submissions, guests are looking to have the best technology at their disposal to use. Things like computers with full internet access, printers and fax machines to make sure they can still be functional while displaced. An advanced system called MARSHA is being used as a reservation system and stores the rewards system information for Marriot guests. Micros-Opera is a popular property based system provider and has become common within the hotel industry. Vendors usually use this since it gives them the ability to connect to other vendor's applications. MICROS 9700 HMS is the most popularly used point of sale system. There are some
duyt tran

Event Planning - Conferences - 5 Corporate Event Trends to Watch in 2013 - Successful M... - 1 views

www.successfulmeetings.com/...-Event-Trends-to-Watch-in-2013

event planning

shared by duyt tran on 26 Mar 13 - No Cached
  • technology
  • Automation will help event planners reduce expenses: As event budgets are subjected to greater scrutiny, strategic meeting management (SMM) technology can help event planners identify new methods to streamline event-related functions and reduce costs.
  • Event organizers will engage audiences with smartphones: Smartphones are increasingly used to conduct business and stay in touch. Gartner predicts that mobile devices will surpass PCs as the tool of choice to access the web in 2013. Forward-thinking event planners will provide attendees with all-in-one apps they can use to track activities, connect with business contacts and share their experiences via social networks. These apps will also empower organizers to engage with users before, during and after an event.
  • ...5 more annotations...
  • Meeting planners will leverage technology to gather in-depth attendee information: Finding out what makes attendees tick is a crucial part of a successful event management strategy. Now event organizers can use technology to gather and compile information in real time, which enables them to adjust their meeting strategies on the fly and demonstrate ROI.
  • Using technology tools to gauge attendee needs, get real-time data on event effectiveness and streamline planner workloads makes sense, as does a one-stop solution that leverages the ever-present smartphone.
  • the events industry is poised to make a comeback in 2013.
  • Smart events will take center stage
  • choose smart event technology to help them operate more efficiently, better manage attendee engagement, and grow their businesses.
  • olaya5 on 26 Mar 13
     
    This article is about technology trends in the event industry. It talks about what event planners are doing to implement more technology in their events; it gives examples such as audience using smartphones to interact during the meeting, events, conference, etc. Now event planners use technology to collect information in real time, which helps them to adjust their event at the moment, this is a very smart strategy.
  • ...2 more comments...
  • anonymous on 28 Mar 13
     
    Because event planning is a stressful and demanding career, automation of application helps efficiently in its own way. It also states how technology helps planners to save abundantly because of how practical it is to use an application where all your information are stored in. Many applications are rising to help with the planning. They help with organizing with all the details and all data are stored and save. Smart phones are a major part, in that it is a major tool that helps the planner pull up their activities and they can also use it as business contacts and work with all the vendors. These applications are the best ways to help cut cost and a good solution to improve new strategies in the event planning workplace.
  • Hana Musilova on 31 Mar 13
     
    Every year technology plays a more significant role in the hospitality industry, including the event planning sector counting for direct spending of $263 billion in the U.S. market alone. According to the article, there are 5 trends that companies will focus on in order to demonstrate return on investment. Smart event will be taking center stage in 2013 therefore operators need to choose smart technology that will allow them to operate more efficiently and grow their business. Automation and streamline will help reduce costs and will allow for more transparency. The next trend is for planner to achieve greater efficiency through solution consolidation that will free up planning s time allowing them to focus on their creativity. Meeting planners will also leverage technology to gather in depth information about their attendees to find out what their preferences are so they can adjust their strategies. Lastly, event organizers will engage audience with smartphones. This trend I think is very crucial and will make events appealing to attendees who will be able to use app for the conference prior during and after the event allowing them to be connected to all the information and recourses at all times.
  • Charlesque Moses on 18 Jul 13
     
    This article contains information about the expected event trends this year that will possibly increase ROI. The list of expected trends all surrounded the technological advancements that are enhancing event planning. The advancements include the increased use of smartphones to conduct business. This technological increase will also reduce company costs. It is also expected to improve company value. I agree with technology improving company value. Technology is advancing majorly throughout the world. It is also making it easier for companies and consumers to interact. Smartphones, alone, are very popular in today's economy and are a great example of technological advancement. Being that people already use their smartphones to check emails, save event dates and contact other people (whether over the phone or by video), conducting business will be somewhat simple to adapt to. Increasing company technology to reduce costs is a good move. However, the companies should keep in mind that losing one cost will only open the door for another one. When dealing with technology, there are always risks (usually malfunction risks). So, companies should keep in mind that there is a possibility that expenses will incur for the technological maintenance that will be needed to keep the technology operating.
  • duyt tran on 18 Feb 14
     
    The Great Recession has been come to end point; therefore, expected corporate and event spend will begin to rise from 9 to 20 percents in next two years. The author has scooped out 5 major trends that will rapidly increase Return on Investment (ROI) for 2013 and future. 1. Smart Events will take center stage: in 2011, 205 million people attended 1.8 million events cost more than $263 billion in direct spending in the U.S alone. But only 25 percent of organizations see its effective, in 2013 organizations will choose smart event technology to help them operate more effectively 2. Automation will help event planners reduce expenses: Strategic meeting management ( SMM) technology can help event planners adapt to new methods to identify event-related functions and reduce costs. 3. Planners will achieve greater efficiency through solution consolidation: In the future, organizers will lay out their workloads by choosing consolidated solution, saving time and freeing up event planners to focus on making event better and well organized. 4. Event  organizers will engage audiences with smartphones: New all-in one apps will help organizer to provide all the information needed for attendee about the event. 5. Meeting planners will leverage technology to gather in-dept attendee information: focusing on the need of attendee is a crucial part of event planner, to be able to get requirement of attendee in real time will help organizer to adjust their plan, strategies on the fly and increase ROI. Increasing the need for events in 2013 and future requires event planner to be able to get familiarize with new event trend and technology to minimize the cost and maximize the ROI for an organization.
jessielee214

2019 Hotel Accounting Trends Are All About the As | Hospitality Technology - 1 views

hospitalitytech.com/ccounting-trends-are-all-about

shared by jessielee214 on 08 Feb 19 - No Cached
  • From an industry perspective, the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics. Faced with greater demands in 2019, hoteliers will be forced to find new forms of automation to speed up financial processes and improve visibility on the backend, while enticing guests to utilize mobile apps through enhanced personalization on the frontend.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile. GMs and other personnel can be on the go and still have KPIs, productivity data and real-time stats in the palm of their hand.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
  • ...31 more annotations...
  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • As we continue to live in an increasingly customized world, hoteliers will seek targeted accounting tech partners to replace one-size-fits-all solutions.
  • Hotels have already begun replacing front-desk employees with apps, robots and automated kiosks. As a result, finding high-quality labor (at a reasonable cost) is no easy task.
  • During the next wave of hospitality technology, more and more hoteliers will recognize the power of analytics and adapt their strategy accordingly. Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting.
  • Apps/AI Over the last decade, the hospitality industry has developed a fixation on mobile technology that has revolutionized hotel management. In the next phase, this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • Hoteliers are already using their mobile apps for real-time data analysis, allowing them to make informed decisions whether they are on property, near their work areas, in the field or on the fly.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • While there has been significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain
  • Automation Rising demands from guests will require hotels to be more responsive than ever. To keep up with the pace, managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • By combining varied data sources into one centralized location, or data warehouse, an API-powered data system will provide a holistic snapshot of entire portfolio raw data into a user-friendly format with gauges, dashboards, trendlines and more to equip hoteliers with the answers they need to impact bottom-lines.
  • Analytics The phenomenon of “big data” has infiltrated the professional world, spanning industries and transforming all facets of business, from accounting and operations management to marketing and business development. No longer bogged down by paper and binders, today’s hoteliers can access numerous data sets at every turn, from STR reports to PMS documents and guest satisfaction surveys.
  • On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture.
  • On a macro level, corporate and regional managers will have the extended oversight necessary to ensure the right decisions are made at every level of the company from the ground-up.
  • And finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon.
  • the next chapter of hospitality accounting will be all about the three “A’s”: apps, automation and analytics.
  • Apps/AI
  • this trend will continue with full force—and any service that is currently delivered using pen and paper will eventually make the shift to mobile.
  • significant introductions with regard to guest-facing apps, and apps focused exclusively to enhance the guest experience, the untold value in mobile apps, for the operator, is behind the curtain.
  • Mobile app reporting not only streamlines efficiencies and allows easier access to data, it also allows today’s hotelier to be more agile.
  • interact with and enhance the guest experience by being more available and more attentive on the floor. Removing the chains and restrictions of the desktop and expediting report compilation, hoteliers can truly begin to refocus on delivering the best experience possible without worrying about becoming mired in the weeds of business ineffeciencies.
  • Predictive analytics and forecasting tools will continue to allow management teams to better anticipate and adjust decisions to meet future guest needs without sacrificing bottom-line results.
  • Good data supports good management. As more guests tap into hotel apps on the front end, hoteliers can track, analyze and adjust their offerings on the backend to meet guests’ needs, all while supporting a business synergy and strategy that makes sense.
  • Automation
  • managers will need to access an array of critical information on-the-fly, from in-house guest preferences to upcoming reservations, restaurant volumes, spa bookings and so forth—with automatic alerts set up that notify staff members when there’s a deviation from the plan related to forecasts or scheduling changes.
  • Increased automation will remove manual workloads and streamline processes. Putting the right industry-specific accounting software in place will be a game-changer for hotels looking to pinpoint inefficiencies and significantly reduce expenses across property lines.
  • Analytics
  • Smart operators will seek out the most versatile technology on the market to collect and store information through data warehousing, which enhances data mining, analytics reporting, decision support and business forecasting. These capabilities will result in increased efficiencies, reduction of expenses and improvement of overall performance and profitability.
  • Over the next five years, the advantages of having a big data strategy will be infinite. Hoteliers who decide to apply big data in a meaningful way will reap the rewards in every facet of their business, from sales and marketing to guest satisfaction. On a micro level, big data will help property managers faced with countless day-to-day decisions make more informed choices on the floor, from keeping track of labor expenses to assessing the cost of a new light fixture. Using consistent data monitoring and evaluation, hotel teams will be able to deliver a higher level of service while making informed strides every day.
  • Technology and Labor
  • Effective labor management technology can help proactively notify management when there’s an issue and eliminate overtime before it happens to ensure that guest satisfaction remains high while balancing profitability. Mobile and dashboard data related to key functions that consume labor will become the GM’s best friend.
  • finally—partnering with a hotel-specific provider will continue to be invaluable for hoteliers to speed up their internal processes, minimize investment, reduce errors, and increase overall performance to make more informed decisions on the horizon
  • tricc003 on 08 Feb 19
     
    Accounting trends in the hospitality industry are always evolving with technology. Hotels are looking for technology that will catch their data and analyze it all while delivering it in a more user friendly app. Apps, Automation & Analytics are the A's of hotel accounting and technology.
  • ...1 more comment...
  • anonymous on 12 Jun 20
     
    Currently, accounting is about three different things. First, there are apps. Apps can be used to help hoteliers make informed decisions based off the analysis of real-time data. They are able to make these decisions from basically anywhere. Second is automation. Automation helps get rid of the looming manual workloads most hotels endure. The third thing is analytics. In today's hospitality industry, hoteliers are able to access data sets from wherever they may be. According to this article, apps, robots, and automated kiosks have already started to replace front-desk employees.
  • hankunli on 15 Jun 20
     
    Accounting cannot be without data. In my opinion it is mainly about data analysis. With automation and analytics, it will be more reliable and descriptive. Apps helps mainly in its portability and time efficiency.
  • jessielee214 on 23 Sep 20
     
    The article talks about three future trends called A's - apps, automation, and analytics. It makes examples of their function and works. In my opinion, the A's can use in any industry, not only in hospitality. They can help us work more efficiently and shorter working hours.
cleon087

Cybersecurity at Hotels: 6 Threats For Hotels to Manage - 0 views

www.socialtables.com/...cyber-security-hotels

Technology hospitality

shared by cleon087 on 23 Apr 19 - No Cached
  • hishing att
  • Ransomware
  • Point of sale/ payment card attacks
  • ...21 more annotations...
  • DarkHotel hacking
  • Customer data/ identity theft 
  • Over that past few years, the industry’s most well-known brands have all been victims of cybercrime.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      The hospitality industry is a huge target for cybersecurity breaches
  • Phishing refers to the sending/receiving of emails that appear to be from a genuine source.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      Phishing: Phishing refers to the sending/receiving of emails that appear to be from a genuine source.
    • cleon087
      cleon087 on 20 Jul 20
       
      It is important to know about what this means
  • intends to convince the recipient that he/she should share information
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      Goal of phishing: to be information from recipients
  • In recent years, this threat has become increasingly sophisticated, with attacks targeting those in authority. The aim is to take over a user’s email account to send bogus emails to colleagues. These emails often attempt to persuade recipients to authorize transactions, which are ordered from above.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      Phishing example in the industry: In recent years, this threat has become increasingly sophisticated, with attacks targeting those in authority. The aim is to take over a user's email account to send bogus emails to colleagues. These emails often attempt to persuade recipients to authorize transactions, which are ordered from above.
  • Hotels that have fallen foul to this crime have in the past paid more than $17,000 to be able to let guests into their rooms and create electronic keys.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      Ransomware - Hotels that have fallen foul to this crime have in the past paid more than $17,000 to be able to let guests into their rooms and create electronic keys.
  • Cybersecurity for hotels should always include a process to mitigate any compromised systems should they go down in a DDoS attack.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      distributed denial of service attack
  • Cybersecurity issues of this nature, often result in customers being out of pocket, and the media getting involved. Which, of course, means bad press for a hotel. Furthermore, there could be financial implications for the business.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      POS attacks: Cybersecurity issues of this nature, often result in customers being out of pocket, and the media getting involved. Which, of course, means bad press for a hotel. Furthermore, there could be financial implications for the business.
  • The attacks use forged digital certificates to convince victims that a software download is safe.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      DarkHotel hacking: The attacks use forged digital certificates to convince victims that a software download is safe.
  • Protecting the identity and information of a customer is paramount to the success of any business and hotels ar eno exception.
    • kaylaabad
      kaylaabad on 29 Feb 20
       
      Protecting the identity and information of a customer is paramount to the success of any business and hotels ar eno exception.
  • That is often passwords and financial information; this scam is one of the oldest on the internet.
    • cleon087
      cleon087 on 20 Jul 20
       
      It is important to be informed of this type of attack as a hotel owner because your holding sensitive information.
  • taking information and certain systems hostage. The purpose of this attack was to gain financially from those who paid the demanded figure to free their data/systems.
    • cleon087
      cleon087 on 20 Jul 20
       
      A lot of times that ask for a ransom and you pay and still you don't get access back to your computer. Also they can take credit card information and use guest credit cards.
  • Every day regular items such as sprinkler systems to security cameras are vulnerable to hijack. After which, entire computer systems can be made to come crashing down.
    • cleon087
      cleon087 on 20 Jul 20
       
      Having access to cameras is concerning because this is sensitive information. They can get access to private areas of the hotel and use it to their advantage.
  • And that means somewhere there is a weakness in the system which has been revealed by human error.
    • cleon087
      cleon087 on 20 Jul 20
       
      This is why it is important to invest in the security because you don't want your guest to experience this.
  • criminals use a hotels Wi-Fi to target business guests.
    • cleon087
      cleon087 on 20 Jul 20
       
      This is scary because people go to hotels to get a vacation and they trust the hotel.
  • ncourage guests to use virtual private networks (VPN) if they plan on conducting business with sensitive data.
  • Especially when there are criminals from all over the world trying to steal identities, and credit card data.
  • his crime is forever changing.
  • for hotels, an almost perpetual arms-race to secure both data and networks.
    • cleon087
      cleon087 on 20 Jul 20
       
      This is why it is important to be up to date.
  • Phishing refers to the sending/receiving of emails that appear to be from a genuine source
  • zxu009 on 23 Apr 19
     
    This article lists of some common security breaches that hoteliers need to be aware of and prepare the hotel system for.
  • edagt001 on 25 Oct 19
     
    This article talks about how cybersecurity can critically affect hospitality businesses if they are not careful about what ways could attack their business.
  • kaylaabad on 29 Feb 20
     
    As the article states, "Protecting the identity and information of a customer is paramount to the success of any business and hotels are no exceptions." Quite unfortunately, cybersecurity issues are some of the biggest obstacles that hotels are experiencing nowadays. With hacking attacks such as phishing and ransomware, hotels need to invest in increasing their cybersecurity as any breach can lead to a downfall in business loyalty and brand.
Luis Valdivia

The Role of Management Information Systems | Smartsheet - 2 views

www.smartsheet.com/management-information-systems

MIS Management Information Systems

shared by Luis Valdivia on 09 Jan 20 - No Cached
  • management information systems (or information management systems) are tools used to support processes, operations, intelligence, and IT.
  • MIS tools move data and manage information
  • The technology and tools used in MIS have evolved over time
  • ...7 more annotations...
  • MIS produce data-driven reports that help businesses make the right decisions at the right time
  • At their core, management information systems exist to store data and create reports that business pros can use to an
  • Management information system is a broad term that incorporates many specialized systems
  • alyze and make decisions
  • Using an MIS system can improve the performance of a company in many ways
  • Any organization that does not use MIS simply will not exist for long
  • Beyond the need to stay competitive, there are some key advantages of effective use of management information systems: Management can get an overview of their entire operation. Managers have the ability to get feedback about their performance. Organizations can maximize benefits from their investments by seeing what is working and what isn’t. Managers can compare results to planned performance by identifying strengths and weakness in both the plan and the performance. Companies can drive workflow improvements that result in better alignment of business processes to customer needs. Many business decisions are moved out of upper management to levels of the organization that is closer to where the knowledge and experience lie.
  • Luis Valdivia on 09 Jan 20
     
    This article explores the existence and significance of management information systems (MIS) in modern businesses. The article also explains the meaning of MIS, its types, and its benefits. Besides, the author explains how MIS can be improved.
  • kaseyfl9568 on 10 Jan 20
     
    This is a great article in that it does certainly measure productivity of the industry's work force. Perhaps it will take a few years for any one who does not use the system to fail as a business, but I feel that it is more depending on the size of the business and caliber of the business itself. A little mom and pop business may not need MIS if they have established themselves and already created a brand within their community. Although a new place that is opening with a brand which is not established, MIS is perfect for them so they can cater to the clientele and become profitable by collecting data of things such as "repeat guests", "common items bought when", "trending combinations of items bought"- given what the business is and what it is selling. Overall, MIS is a very good tool to assist in building a brand either from scratch or bringing its profitability to the next level; therefore allowing the business to stay competitive.
marble_bird

Modern information technologies in the hotel business: development trends and implement... - 0 views

shared by marble_bird on 08 Jun 20 - No Cached
  • Today, the process of digitalization of the Russian economy has a significant impact on hospitality industry.
  • Digitalization is becoming a major trend, which is evident in the distribution models of hotel services, and also actively comes to the sphere of automation of internal business processes
  • Digital innovations are gradually becoming the new standard of hotel service
  • ...34 more annotations...
  • digitalization of hotels also includes introduction of advanced solutions for analytics and security.
  • Digital security systems can not only track the slightest disturbance of the public peace, but also provide additional information.
  • At present day, it is too early to assess the effectiveness of some recent innovations, that are related mostly to the hotel's image and attract customers.
  • The main trends in the use of modern technologies in hospitality industry in the conditions of digitalization of the economy are presented in figure 1.
  • The main disadvantages of traditional technologies include the following: local server requires regular maintenance from the system administrator; access to database is restricted by local network facilities; connection speed is limited by the speed of a local provider and divided among all who are drawn to the sever database
  • Artificial intelligence plays an equally important role in improving the efficiency of public catering enterprises.
  • Use of artificial intelligence also allows to analyze the work of the restaurant, and to detect violations of rules by the staff via control of bills, number of the discount card uses, as well as the number of cancellations and deletions of checks.
  • The issue of privacy that characterizes traditional tourism industry is also addressed through blockchain technology, minimizing exposure to sensitive data in the face of existing problems with cyber attacks and fraud in traditional financial services.
  • if the concept of hospitality industry enterprise changes, it is possible to change the composition of paid licenses.
  • Almost all companies in hospitality industry have started to think about using chatbots to solve specific business problems [9].
  • One of the ways to get competitive advantages for accommodation facilities is to invest and use new technologies. In this regard, augmented reality is the most promising technology for the modern tourism industry. its development and application can increase the competitiveness of destinations.
  • Augmented reality can be used to interact with guests before, during, and after their stay.
  • Augmented reality technologies can be used to stimulate travel purchases (the effect of being present in a hotel room, as well as demonstrating the environment and local services using a virtual reality headset). Also, virtual and augmented reality, including those with tactile sensations, can be implemented by digital concierges to issue recommendations to the client on various issues and types of recreation
  • The API allows one hotel technology system to automatically (i.e., without the participation of hotel employees) interact with another technology system and gain access to its functionality.
  • The largest companies develop APIs for clients or internal use at some stage.
  • The result of the analysis of cash transactions is a regular analysis and detailing of violations, categorization of violations, development of measures to counter violations, training of personnel [13].
  • With the help of speech Analytics tools, specialists can work with 100% of requests. To do this, all dialogues are translated into text and analyzed using a special system.
  • Based on this analysis, you can develop a change program for existing procedures and processes and optimize self-service systems (personal account, website).
  • The result of the introduction of innovative speech analytics technologies will be an increase in sales efficiency, an increase in loyalty and customer satisfaction, a reduction in service costs without loss of quality, and behavioral analytics.
  • Currently, biometrics can already be used to identify and confirm the client's identity. Face scanning technologies when registering with the service.
  • Analysts predict that the international market for biometric solutions for the hotel sector will grow exponentially in the coming years. Biometrics, as the most reliable and accurate authentication system, can provide real-time information about employees and their use of their working time.
  • The result of using this technology is payment without wallets and Bank cards, increasing the speed of customer service, and a high level of security.
  • In 2018, Amazon presented a special version of the voice assistant for hotels — Alexa for Hospitality, which is currently being tested in Marriott hotels.
  • At the same time, the use of Echo speakers in hotels raises concerns about the privacy of personal data. Amazon claims that audio recordings of the guest's voice commands will be deleted every day, and the hotel administration will not have access to both request records and response records.
  • IT outsourcing is the transfer to a third-party contractor (outsourcer) of all or part of the functions for servicing the organization's information needs. Currently, this technology is becoming increasingly common in the hospitality industry.
  • The main point of switching to outsourcing is to optimize the company's costs while significantly improving the quality of services provided. The main criteria for outsourcing are the lack of competitive advantages and not the strategic position of this operation or function for the company
  • The main problems of implementing information technologies in the hospitality and tourism industry include the high cost of these developments, the duration of staff training processes, and the adaptation of the built system of business processes of enterprises.
  • The problem is also the difficulty of attracting investment in the hotel business
  • Another problem with the introduction of information technology in the hotel business is the lack of relevance of regulatory documents and legal barriers to the introduction of innovations
  • In addition, the introduction of modern information technologies in the hospitality industry is complicated by the level of technical and technological complexity of implementation projects.
  • nformation technologies are improving at a rapid pace
  • In the leading Russian hotels that are part of the global hotel chains, the work is fully automated, technological, and has its own computer and Internet services. Such hotels already have a successful experience in implementing modern information technologies.
  • Customers of the hospitality industry already have a lot of experience in using mobile devices.
  • Digital marketing is becoming a key channel of communication between the hotel and the network. At the same time, only the implementation of continuous data collection, processing, analysis and aggregation tasks will allow the management of hospitality enterprises to achieve one of their main goals - to better understand their customers and interact with them.
  • marble_bird on 08 Jun 20
     
    This article describes trends in technology in the hotel industry and the applications of them in the Russian economy. The article discusses what the trends in IT are and how they may apply to the hotel sector of the hospitality industry, providing real-world examples and hypothetical scenarios. The information in this article is insightful to the relationship between hospitality and information technology and provides a perspective on this relationship from the viewpoint of the Russian hotel economy specifically.
artandmer

Is a lost hotel card key a financial risk? We found out - 0 views

www.usatoday.com/...554307001

card key technology tech financial risk privacy

shared by artandmer on 20 Jun 22 - No Cached
  • USA TODAY took a stack of used hotel key cards to the Black Hat computer security conference in Las Vegas recently and had an expert see what exactly they contained.
  • “You’ve got nothing to worry about. There’s nothing on here at all except the room number and a date field,
  • the presentation the detective had seen actually featured a blank hotel card key which had been used by cybercriminals to store stolen information about a victim and was in no way connected to a hotel.
  • ...2 more annotations...
  • The credit card-sized plastic keys used by most hotels today contain at most four pieces of information — which room the key is for, when the key can begin opening the door, when it should stop working, and, sometimes, a guest number.
  • hotel key cards are a great example of what the computer security world calls “least privilege,” the concept that to maintain security a system should have only enough privilege to access the information it needs to get its work done and no more
  • artandmer on 20 Jun 22
     
    At some point, we've all probably heard that hotel keycards store guests' personal information and that puts our privacy at risk and perhaps even exposes us to credit card fraud. This is pure myth. Hotels encode the least amount of information possible (a term called least privilege) on a keycard, limiting it to room #, arrival and departure date. The only way anyone's personal information could get onto a keycard is for someone to reuse a hotel keycard to program it as a credit card, and that information would not be obtained from a hotel PMS system.
lflor087

Top Information Systems Used in the Hotel Industry | SOEG Hospitality - 0 views

www.soegjobs.com/on-systems-used-hotel-industry

shared by lflor087 on 23 Mar 23 - No Cached
  • Information systems in the Hotel industry refer to computer systems in a hotel that supply information about that hotel’s business operations.
  • Information systems play a crucial role in the hotel industry as they facilitate planning, management, overall operations of the hotels as well as policymaking.
  • Information systems typically include all computerised systems which are used to gather data continuously both for use internally and externally.
  • ...1 more annotation...
  • Using these information systems in the Hotel is good for the implementation of Hotel Marketing strategies for gaining a competitive advantage.
  • lflor087 on 23 Mar 23
     
    This article gives an overview of information technologies in hospitality and the benefits that come with it. It gives you several information technologies that are being used in hospitality.
Qianlin Wang

The Evolution of HR Systems: Update from HR Technology Conference 2010 - 0 views

www.bersin.com/...echnology-Conference-2010.aspx

Technology hotel software HIRS

shared by Qianlin Wang on 21 Nov 12 - No Cached
  • "Integrated Talent Management" is officially the new product category
  • With the exception of Softscape (which was built to work together), most of the product sets in the market come from multiple acquisitions, so each vendor is going through a range of product roadmaps to build an end-to-end solution.
  • As the market shifts in this direction, companies are now differentiating themselves with the newer areas of talent management:  analytics, workforce planning (a new beachhead), onboarding, and social networking.
  • ...7 more annotations...
  • The Next Generation HRMS Market is Emerging
  • There are three real ways companies upgrade or replace their HRMS.
  • They do a "forklift" replacement.
  • They build a mid-level software layer to slowly replace the HRMS.
  • They build a middle-ware solution that co-exists with the HRMS.
  • First, the market for integrated talent management software has now taught all HR departments that data integration is far more valuable than we might have believed.  
  • Second, there is a tremendous amount of innovation now flowing into the HRMS market.
  • Qianlin Wang on 21 Nov 12
     
    There are few processes about how to select a HRIS technology. What is the degree of flexibility and scalability that the HR information technology software provides? HR professionals should determine if the software can import data from multiple Excel spreadsheets, databases, and paper documents and the level with which it can interface with all kinds of systems and data. Will the HR information technology be able to grow and scale with the organization? Is the HR information technology software able to integrate with other systems? HR can obtain greater efficiencies when data and other employee information entered into one system can be shared with another system. Who is responsible for implementing, or building, the solution? What level of training is involved? HR should have a clear understanding of the level of training and technical expertise that will be required and the amount of time expected. If training is involved, is there a charge? What types of maintenance and upkeep are required? What security measures are built into the HR information technology? If the software is available online, through an ASP or SaaS model, the provider should offer daily backups, backup servers, and added protective layers. Will employees be able to enroll in benefits plans and make changes in real-time to their personal data and plan choices? The system should clearly present the plans available and enable employees to make selections at their convenience, simplifying these actions throughout the process with wizards.
Chengcheng Feng

Global Distribution Systems in Present Times - Four Major GDS Systems; Amadeus, Galileo... - 1 views

www.hotel-online.com/...Oct02_GDS.html

shared by Chengcheng Feng on 26 Jan 12 - Cached
  • Among the “shelves” on which buyers search for travel services are world’s global distribution systems and the Internet distribution systems
  • The airlines realized that by automating the reservation process for travel agents, they could make the travel agents more productive and essentially turn into an extension of the airline’s sales force. It is these original, legacy GDSs that today provide the backbone to the Internet travel distribution system
  • Fang Shu on 26 Jan 12
     
    October 2002 - The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services. This is a good article talking about four major GDS System companies in the world nowadays. When we do some research in GDS area, it is better for us to know some information about these four companies. They are Amadeus, Galileo, Sabre and Worldspan. The author said that Aadeus is Number 1 inlocations worldwide compared to other three companies, Galileo International is a cautions follower when it comes to technology when compared to other GDS companies. Sabre's competitive strenghs are market position, global reach, stable product line, diversification of revenue streams and intellectual capital. And Worldspan has successfully developed the strategies and solutions to ensure the company's long-tern success. After read this article, I think I have the big picture of what GDS System is. The author gave us the strength of different systems. I know what are these GDS companies doing right now in the world. And what is the best is that the author used some accurate data to support the point. So in my point of view, I don't only understand the knowledge related to GDS System, but also learn the way to write my paper, that is using lots of numbers.
  • ...9 more comments...
  • Fang Shu on 26 Jan 12
     
    I don't know why but I was failed to highlight this article. I did it in My Library.
  • YONGHE FAN on 27 Jan 12
     
    It is a great article that provides some detailed information on the four most famous GDS. and it was separated into four parts by explaining the four major GDS one by one. It is talking about the history, current status and development of these four major systems to help readers understand what exactly it is and how it works. I like this because it helps me create an overview of GDS systems.
  • Ligia Elizondo on 27 Jan 12
     
    Interesting article that summarize important information about major GDS companies. GDS companies such as Amadus, Galileo and Sabre are platforms in which a range of travel related services are offered through electronic switches and routers .
  • Jingyi Wen on 28 Jan 12
     
    This article introduces four major GDS systems' characteristics and strength. I think these information will be useful for hotels when they choose the GDS systems.
  • Yu Zhai on 30 Jan 12
     
    According to the World's Leading CRS/GDS System 2011, Sabre is the winner profile. And the Amadeus, Galileo, Worldspan and Zurich Systems were nominated.
  • Joe Cilli on 10 May 12
     
    This is about GDS!
  • paige rosenberg on 12 Jul 12
     
    In the travel marketplace it is global where buyers and sellers work together to exchange travel services. Global distribution systems and the internet distribution systems have become electronic supermarkets linking buyers to sellers and allowing reservations to be made quick and easy. Travel today is sold most on the internet, it is a vast networks of suppliers and a wide customer pool in a centralized maket. Currently today there are 4 major GDS and they are continuing to grow. This article pretty much summed up what we learned in the past 2 classes
  • Irine Wallace on 03 Sep 12
     
    SUMMARY A global distribution system (GDS) represents a computerized system used for managing different transactions within the air travel and hospitality industry There are currently four major GDS systems: 1. Amadeus (2) Galileo (3) Sabre (4) Worldspan Amadeus Founded in 1987 by Air France, Iberia, Lufthansa, and SAS, Amadeus is the youngest of the four GDS companies. Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the world's travel and tourism industries. Its comprehensive data network and database, among the largest of their kind in Europe, serve more than 57,000 travel agency locations and more than 10,500 airline sales offices in some 200 markets worldwide... Galileo International Galileo International was founded in 1993 by 11 major North American and European airlines: Aer Lingus, Air Canada, Alitalia, Austrian Airlines, British Airways, KLM Royal Dutch Airlines, Olympic Airlines, Swissair, TAP Air Portugal, United Airlines, and US Airways. It is a major player in the GDS business throughout the world: North America, Europe, the Middle East, Africa, and the Asia/Pacific region. Galileo International is a diversified, global technology leader. Sabre For more than 40 years, Sabre has been developing innovations and transforming the business of travel. From the original Sabre computer reservations system in the 1960s, to advanced airline yield management systems in the 1980s, to leading travel web sites today, Sabre technology has traveled through time, around the world, and has touched all points of the travel industry. Worldspan Founded February 7, 1990, Worldspan was originally owned by affiliates of Delta Air Lines, Inc., Northwest Airlines, and Trans World Airlines, Inc. It is currently owned by affiliates of Delta Air Lines, Inc. (40%), Northwest Airlines (34%), and American Airlines, Inc. (26%). Since its 1995 advance into the world of Internet technology fo
  • xiyu wang on 09 Sep 12
     
    This article is about the GDS system, and it introduced four major GDS system in present times. GDS is a worldwide computerized reservarion network used as a single point of access for reserving airline sears, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations. The for major GDS systems, Amadeus, Galileo, Sabre, and Worldspan owned and operated as joint ventures by major airlines, car rental comopanies, and hotel groups. GDS is also called automated reservation system (ARS) or computerized reservation system (CRS). Among the four major GDS systems, Amadeus is the youngest one and has done remarkably well during its short tenure. With its strong company infrastructure worldwide, impressive product set, and growing customer base, Amadeus is one of the most significant players in shaping the future of the GDS. Galileo's competitive strengths include market share, well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems, highly skilled personnel, and a stable product line. Gralileo is a follower when it comes to technology, but is has established successful relationships with entities such as Go, UK's best low-cost airline. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Sabre business model is a strong one, and continues to make significant progress in advancing both its electronic travel distribution and its information technology solutions businesses. The last one Worldspan has a legacy of industry firsts that are not well known. It continues to look at benefits of creating its own consumer brand and has been partnering with different companies to expand the services that it can provide to its customer base.
  • anonymous on 14 Sep 12
     
    GDS is started on the airline industry. And with it development, the airline company recognized that the GDS is becoming more and more important and necessary. And in my opinion, the GDS can not only focus on the airline. It can be on the internet. That is means they should built some sub-company around the world and it will help to form a kind of net that can cover all over the world. So that it is reduce the pressure of airline and increase the short distance distribution. it will be more efficiency for the guest and less human labor.
  • Chengcheng Feng on 20 Sep 13
     
    More and more customers rely on global distribution system to buy hospitality products in present time. This article introduces four major type global distribution systems, Ama dues, Galileo, Sabre and Worldspan. There are also some smaller GDS existed in the world. Amadeus is the youngest of the four GDS companies. Galileo International is a diversified, global technology leader. Galileo's competitive strengths include well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems and a stable product line. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Worldspan provides worldwide electronic distribution of travel information, Internet products and connectivity, and e-commerce capabilities for travel agencies, travel service providers, and corporations.
Casrine Kelly

elearnspace. everything elearning. - 1 views

www.elearnspace.org/...validatingweb.htm

shared by Casrine Kelly on 16 Jun 12 - Cached
  • Validating the accuracy of web content is a fundamental skill that students (or any web user) should learn before opening a web browser. Critical thinking and evaluation of content are the basis for determining authenticity and reliability of web resources.
  • Casrine Kelly on 16 Jun 12
     
    The article talked about the easy access to information found on the internet and how accessible it is to users. Most information posted on the net is unreliable and offers misinformation, because people can post articles to the net. Individuals need to be smart users, when validating information they find on the internet. Validating information takes good fundamental skills and critical thinking. So when validating information one should make sure the source is reliable.
Odette Beauvil

Validating a Website « WordPress Codex - 0 views

codex.wordpress.org/Validating_a_Website

website

shared by Odette Beauvil on 16 Jun 12 - Cached
  • Validating a website is the process of ensuring that the pages on the website conform to the norms or standards defined by various organizations. Validation is important, and will ensure that your web pages are interpreted in the same way (the way you want it) by various machines, such as search engines, as well as users and visitors to your webpage.
  • Not all validators check for the same things. Some only check CSS, others XHTML, and others for accessibility. If you are sincere in presenting standardized pages to the public, test them with several validators. The World Wide Web Consortium sets the standards and also hosts a variety of web page validators.
  • Odette Beauvil on 16 Jun 12
     
    The article talks about how to process validate information on a website page. When you're assessing information that you found on the internet, it's important to implement the information through research because it can be a waste of time reading information that is not accurate on a site. Also, validation ensures the website is accurate for more accessible people to browse and read; remember become a smarter user when reading information on the internet that can be misleading.
Jia Kim

What Are the Advantages of a Human Resource Information System? | eHow - 0 views

www.ehow.com/ource-information-system_.html

HRIS advanages of HRIS

shared by Jia Kim on 27 Nov 13 - No Cached
  • HRIS is a database or a combination of databases that share information.
  • HRIS has three basic components
  • employee information, payroll and benefits.
  • ...6 more annotations...
  • core business functions of an organization's human resources department
  • HRIS simplifies reporting and management decision-support activities
  • These systems generate reports and documentation required by state and federal agencies, such as the W-2 Wage and Tax Statement, the Equal Employment Opportunity Commission EEO-1 Employer Detail and Summary Report, and the Department of Labor's Illness and Injury Report
  • monitor employee grievance and performance issues
  • HRIS program will allow for data sharing and integration with other essential business systems, such as finance and supply-chain management.
  • HRIS also links a company's human resources department with its managers and employees
  • Jia Kim on 27 Nov 13
     
    This article is about the advanages of HRIS in the organization. Human Resources Information System(HRIS) is a database or a combination of databases that share information related with human resources in the company. HRIS has three basic components such as employee information, payroll and benefits. These represent the core business functions of an organization's human resources department. The HRIS has several advantages as following. First, it facilitate automating and Streamlining Processes which frees up HR staff to do project work and address problems. Secondly, the system supports reporting and decision process. HRIS simplifies reporting and management decision-support activities. Most systems include a variety of standard HR reports that can be used to manage the business and plan for the future, such as, compensation by pay period and year-to-date, benefits enrollment, and employee time and attendance Thirdly, it supports legal compliance. These systems generate reports and documentation required by state and federal agencies, such as the W-2 Wage and Tax Statement, the Equal Employment Opportunity Commission EEO-1 Employer Detail and Summary Report, and the Department of Labor's Illness and Injury Report. It also help to monitor employee grievance and performance issues.
Jia Kim

TSA Begins Security Check Long Before Your Flight -- Security Today - 0 views

security-today.com/...k-long-before-your-flight.aspx

'TSA' 'airport security'

shared by Jia Kim on 31 Oct 13 - No Cached
  • According to TSA, their goal is to streamline security procedures to all passengers who pose no risk, so before you even arrive at the airport, it is likely that TSA is searching through government and private databases trying to locate information about you.
  • allows the government more authority to use traveler data for domestic airport screenings.
  • it is unknown exactly what information TSA is using to make risk assessments
  • ...1 more annotation...
  • identify low-risk travelers so that lighter screening can be done at airport security checkpoints
  • Jia Kim on 31 Oct 13
     
    This article is about how TSA begins to security check. The goal of TSA is to simplify security procedures to all low risk passengers, so it is likely to that TSA searches through database which is provided by government and others even before the passengers arrive at the airport. In order to do thorough security check, there should be more authority of the government. Actually TSA did not undisclose the information that are using to identify the low risk passengers. However, it can be predicted such as follows; Tax identification numbers, car registrations, employment information,past travel itineraries, property records, physical characteristics, law enforcement information and intelligence information.
Jessica Schwec

2014 Business Travel Survey: GDS Booking Volumes Still Rising - Business Travel News - 1 views

www.businesstravelnews.com/...S-Booking-Volumes-Still-Rising

business travel travel Sabre Amadeus Travelport Global Distribution System GDS

shared by Jessica Schwec on 28 Jan 15 - No Cached
  • For all the talk of their ultimate demise, global distribution systems process growing volumes of travel transactions
  • Each of the three primary players continues to provide an array of services to travel management companies, corporate buyers and travelers, and their parent companies are pushing IT services to airlines, hotel companies and others.
  • Jessica Schwec on 28 Jan 15
     
    All of the big three global distribution systems were still expanding as well as increasing productivity and revenue as of June 2014. Amadeus, Sabre and Travelport have each made significant moves in the hospitality industry, although primarily for airlines. Amadeus is by far the largest and currently most successful GDS with the highest profit, booking volume, and market share (air travel). As of 2014 Southwest Airlines was their biggest client, but they provide GDS services and access to over 100 other airlines as well. Sabre is second best to Amadeus. The company elected to go public in 2014 and since then their billable bookings, booking share and growth have all increased modestly. During the same year they gained American Airlines, newly reformed at the time, as a client. Presently, the company expects continued improvement in revenue. Travelport has made the decision not to compete directly with Amadeus or Sabre in that they have chosen not to provide "full passenger services systems to airline on a multi-host basis." However the company is still working closely with Delta Airlines and researching "add-on" features with their main focus being the continued growth of "beyond air" activities. Honestly, I was shocked that Amadeus is the largest and most successful GDS. I truly expected it to be Sabre. This belief was based on what I have personally experienced: every OTA I have used required a link to the Sabre GDS, but I can only recall one that required one to the Amadeus GDS. After reading the chapter 8 of D.V. Tesone's "Hospitality Information Systems and E-Commerce, along with the research report from our discussion forum I have changed my paradigm. Regardless, GDSs are still used widely in the hospitality industry. Different segments of the market prefer to book in different ways: via offline Travel Agents, OTAs, hotel websites or on the phone. Those that use either form of TA are using a GDS.
  • Jessica Schwec on 28 Jan 15
     
    Leisure guests tend to book for themselves with rare exceptions including some forms of international travel and cruise travel. These guests use OTAs or intermediaries such as Travelocity (Owned by a GDS company) or TravelZoo. In the case of TravelZoo, a guest uses the TravelZoo website to access information such as availability and pricing that TravelZoo pulls from a GDS before making a selection and processing a transaction. On the other hand, business and corporate travelers are more likely to use an offline TA. An offline TA is better equipped to meet the needs of a customer whom is travelling for business. Offline TAs require less information when booking a hotel room then an OTA does, making it simple for a secretary to book the travel arrangements for the guest. In addition, offline TAs can work easily with a hotel to make special accommodations. The hotel receives contact information for the travel agency that booked the stay in case clarifications on requests are needed. In conclusion, as long as either form of TA is in the market, a GDS will be necessary to streamline bookings and ensure that each TA has the correct pertinent information when making a booking or completing a transaction. As a result, as new OTA options or hospitality enterprises enter the market GDSs are continuing to morph, merge and grow.
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