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Gyujin Chae

Choice Hotels makes multi-million dollar IT investment to accelerate growth in Europe |... - 1 views

www.breakingtravelnews.com/...nvestment-to-accelerate-growth

IT Investment hotel

shared by Gyujin Chae on 24 Mar 12 - No Cached
  • announced that it is rolling out a multi-million dollar technology infrastructure investment plan in Europe and other markets outside the US
  • The investment is designed to strengthen Choice’s technology platform, automate back and front office processes at franchised hotel properties and drive increased central reservation system (CRS) delivery to Choice-branded hotels which will position the brands for future growth
  • The multi-million dollar IT investment will include the international roll-out of choiceADVANTAGE, the company’s web-based Property Management System (PMS) which automates front and back office hotel processes such as check-in, invoicing and inventory management
  • ...1 more annotation...
  • Our investment in technology infrastructure will not only benefit hoteliers but the many business and leisure travellers who book and stay at Choice-branded properties in Europe
  • Gyujin Chae on 24 Mar 12
     
    As competition has intensified in the hotel industry, hotels constantly invest huge money in IT to differentiate themselves from others, and ultimately win competition. This article talks about Choice Hotels' IT investment. The company decided to put multi-million dollars in IT to accelerate European market's growth. The investment is mainly designed to improve Choice's technology platform, central reservation system (CRS) and to automate back and front office processes. The investment also includes the company's web-based property management system (PMS), which automates front and back office processes, such as check-in/out, invoicing and inventory management. The hotel expects the technology infrastructure to benefit both hoteliers and guests in Europe. As hotels implement new technology, it eliminates certain jobs, such as front desk agents, and changes the way hotels conduct business. Hotels keep investing in IT in order to be more profitable and competitive. Choice's IT investment is an example of how hotels are changing with new technology.
Michael Anthony

Heritage Hotels & Resorts Realizes 23% Increase in GDS Revenue Year-to-date with Pegasu... - 1 views

www.hotel-online.com/...Jun12_PegasusHeritage.html

shared by Michael Anthony on 07 Sep 12 - No Cached
  • global distribution
    • Michael Anthony
      Michael Anthony on 07 Sep 12
       
      I have no idea, why a hotel wouldn't want to focus on global distrubution in the first place. The only reason I can think of would be they don't have enough $
  • Matt Turner on 07 Sep 12
     
    Heritage hotels and resorts, regarded for their culturally distinct hotels, made a strategic decision to leave its representation service, switch to RezView NG from Legacy CRS, and begin to use Pegasus connect for global distribution. The brand's use of the global distribution systems has yielded a 23% increase in year-to-date revenue. Heritage hotels and resorts initially left its representation service in order to renew its focus on offering its unique and independent hotels, which are tailored to the property's unique local culture. Heritage was forced to make a decision regarding how to maintain global visibility. Kathleen Cullen, who is the vice president of revenue strategies for Heritage hotels and resorts, talks about how flexibility was one of the biggest factors considered when researching the new platform. She also talks about customer service being an important factor, and how as a young company they needed to go with a business partner that would help Heritage grow their business. Pegasus' RezView NG was the first major redesign to the CRS in more than 20 years. It won several awards, and was implemented by more than 8000 properties. Cullen states that RezView NG allowed Heritage hotels to redesign their revenue management strategy, affording them the flexibility to allow their hotels to structure themselves in the best possible ways for their unique destinations. Also, Heritage chose Pegasus distribution through Pegasus connect, allowing Heritage properties to their rates, availability, and overall hotel experience to online travel agencies, corporate travel departments, and tour operators. Overall, since the implementation of these new technologies, Heritage has seen a 23% growth in revenue generated through the GDS, which further increases solid gains realized last year.
  • Michael Anthony on 07 Sep 12
     
    Now with Peagsus CRS system any budget constraint property has the opportunity to market globally. Attracting a foregin market would certainly give the hotel an edge over it's local competition especially in a state like New Mexico.
yan xie

Choice Hotels makes multi-million dollar IT investment to accelerate growth in Europe |... - 0 views

www.breakingtravelnews.com/...nvestment-to-accelerate-growth

shared by yan xie on 23 Jul 12 - No Cached
  • The investment is designed to strengthen Choice’s technology platform, automate back and front office processes at franchised hotel properties and drive increased central reservation system (CRS) delivery to Choice-branded hotels which will position the brands for future growth.
    • yan xie
      yan xie on 23 Jul 12
       
      From this information, the goal of Choice hotel making this investment in I.T. is improve the central control for franchised hotel properties. It will increase the CRS delivery ability for future's growth. So the I.T. investment will be always improve the ability about controlling for a big company in the development period.
  • The multi-million dollar IT investment will include the international roll-out of choiceADVANTAGE, the company’s web-based Property Management System (PMS) which automates front and back office hotel processes such as check-in, invoicing and inventory management, starting with testing in the UK market later this year.
    • yan xie
      yan xie on 23 Jul 12
       
      In the hotel, the most important part is the PMS and CRS, which include the connection between two of them. The web-based PMS improve is a necessary and foundation of all of technology improvement.
Akshay Ramanathan

Metro Hotels Sees Results After Switch to Sabre Hospitality Solutions - 1 views

eon.businesswire.com/...Sabre-Hospitality-Solutions

hospitality solutions GDS CRS

shared by Akshay Ramanathan on 04 Jun 12 - No Cached
  • a more than 70 percent increase in bookings
  • connect seamlessly to all channels including distributing rooms and rates through all four major Global Distribution Systems (GDSs), as well as hundreds of online travel agents
  • Metro Hotel’s turnaround time for rate loading from over a week to just one day
  • ...5 more annotations...
  • functionality and efficiencies of the system
  • huge improvements across the board since our switch to Sabre
  • functionality also allows for a higher volume of information and images that Metro Hotels can load for each property
  • over the past two years have increased bookings into the region across the SynXis platform by 50 percent.
  • provides technology to the global hospitality industry
  • Akshay Ramanathan on 04 Jun 12
     
    This article is about an Australian Hotel company, Metro Hotel, that recently adopted Sabre Hospitality Solutions Central Reservation System which has caused an almost 70% increase in bookings. Using Sabre's technology has done a number of major things such as enable their rooms and rates to be easily distributed through all four major GDSs and as well as many online travel agents. Additionally the time Metro Hotel takes to reload rates has decreased from a week to one day. The more advanced and improved Sabre system also allows for a greater volume of information and images to be displayed for each property, targeting a wider audience. Overall the article is a testament to how technology in the hospitality industry like CRS and GDS can greatly impact the business.
Sherine Mattison

Rezlynx, Property Management System (PMS). Full PMS functionality for the hospitality i... - 0 views

pinpoint.microsoft.com/...s-back-office-sales-4294991128

Travellers all over the world are seeking a central place where they can make hotel reservations in an effecient and timely manner. With this increased technology Rezlynx is another of the PMS that can be used in hospitality industry. International tax an

shared by Sherine Mattison on 29 Sep 12 - No Cached
  • Sherine Mattison on 29 Sep 12
     
    "RezLynx is a web based Property Management System (PMS) for the hospitality industry, it includes Front of House, Reservations, Back Office, Sales Ledger, Sales & Marketing and Conference & Banqueting. International language, tax and currency requirements are also handled, making RezLynx a truly global application. For most hotel groups, the concept of a single, central database is a key factor in the search for an enterprise solution for reservations and hotel management. The advent of the ASP (Application Service Provider) model eliminates the constraints of database replication by maintaining all data in one central location. As communications become faster, more cost-effective and more reliable, hotel groups are embracing the technology to increase revenue, reduce costs and therefore improve profitability. RezLynx is a comprehensive, Internet native solution designed to take full advantage of this new technology, incorporating a fully featured Property Management System (PMS), Central Reservation System (CRS), Head Office Management and Online Bookings."
  • Sherine Mattison on 29 Sep 12
     
    Travellers all over the world are seeking a way to make hotel reservations in an efficient and timely manner. Rezlynx is another of the systems that is taking full advantage of the internet technology by "incorporating a fully featured PMS, CRS Head Office Management and Online Bookings." This technology is been embraced by the hotels since it reduces cost and increases revenue. Because it can handle international language, tax and currency requirements Rezlynx is seen as a "truly global applicatio."
hannahamorton

Travel Tripper Launches Metasearch Direct Connection with Google Hotel Ads - 0 views

www.hospitalitynet.org/...4091662.html

e commerce direct bookings ads google

shared by hannahamorton on 28 Jan 19 - No Cached
  • Travel Tripper, an award-winning digital agency and tech leader in hotel e-commerce, has launched Metasearch Direct, allowing hotels to send their rates directly from their CRS to Google Hotel Ads.
  • increase their visibility and maximize their return on ad spend on Google Hotel Ads while benefiting from lower setup costs and management fees.
  • deeply integrating their ads into search results.
  • ...2 more annotations...
  • option to pay for metasearch advertising on a commission-based model, which allows hotels to pay only when they receive a booking through the metasearch channel, as opposed to the traditional PPC model, which charges hotels for every click-through they receive.
  • help hotels attract qualified traffic to their websites and efficiently drive more direct bookings
  • hannahamorton on 28 Jan 19
     
    Travel Tripper launched Metasearch Direct, an e-commerce platform that allows hotels to send their rates directly from their CRS to Google Hotel Ads. Independent hotels benefit from this platform because it allows them to provide real-time pricing updates with high exposure in Google ads, and drives traffic their site, resulting in more direct bookings. Hotels are able to save money on fees because they pay only for direct bookings, as opposed to click counts.
Yuting Peng

Get More from Your PMS - Hotel Management Network - 0 views

www.hotelmanagement-network.com/...feature106888

pms hotel management

shared by Yuting Peng on 14 Feb 13 - No Cached
  • For most hotels the key technology is the Property Management System (PMS). Often, it is referred to as the single most important IT application for hotels.
  • PMS is the central data infrastructure of the hotel, handling the administration of all of the guests, their profiles and bookings, as well as the revenues generated.
  • a large under-use of the range of the PMS functionalities, and consequently a low return on investment from the PMS software. This may be explained by the lack of training or could be explained by lack of access to other data/functionalities (perhaps, controlled by other departments) or the complexity, albeit perceived complexity, in attempting to extract cross-functional / departmental data.
  • Yuting Peng on 14 Feb 13
     
    Nowadays, most hotels are using PMS as their key technology in property management, which referred as the single most important IT application for hotels. PMS works as the central data infrastructure of the hotel, handling the administration of all the guests, their profiles and bookings, as well as the revenues generated. Besides PMS, hotels also use CRS and EPOS to fully maximise the benefits of the system. To obtain the maximum function of PMS, we came up with some ways to solve the problem. Firstly, there are already many PMS providers available on the market that provide various solutions with a large number of functions based on the changing needs of hotels. Many hotels today do not use all the functions of PMS, which will lead to low return on investment of the PMS software. Secondly, hotels are lack of awareness and exploitation of the full range of PMS functionality. This under-utilisation inevitably costs hotel operators in financial terms, as they are paying for functions that they do not use. 
Karin Goodine

Hotel Concepts Leads PMS Vendors with Validation of Implementation of Payment Applicati... - 0 views

www.hotelnewsresource.com/actices_for_Merchant_CISP.html

shared by Karin Goodine on 16 Feb 13 - No Cached
  • Karin Goodine on 16 Feb 13
     
    Hotel Concepts, a leading global provider of property management/CRS technology solutions, announces that they have become one of the first property management system (PMS) vendors to achieve Cardholder Information Security Program (CISP) validation, following the recommendations of the Payment Application Best Practices (PABP) program. By following PABP, Hotel Concepts PMS is capable of delivering secure payment applications, minimizing the potential for security breaches that could lead to compromises of credit card information and preventing damaging fraud.
Dian Peng

GDS vs ADS - 0 views

www.hospitalityperformancegroup.com/...77-gds-ads.html

GDS

shared by Dian Peng on 10 Sep 12 - No Cached
  • Irine Wallace on 10 Sep 12
     
    Global Distribution System (GDS) & Alternative Distribution System (ADS) GDS & ADS Today's Global Distribution System (GDS) is comprised of 4 major GDS channels: Sabre Amadeus Worldspan Galileo The latter two, as of 2006, have been aggregated under the TravelPort banner. There are also a number of smaller, regionalized GDS connections including Abacus and Patheo. Included with GDS connectivity are hundreds of Alternative Distribution System channels that are effectively "hybrid distribution" mechanisms in that they provide web-based visibility to 3rd party merchants while "pulling inventory" from the GDS. These include household names such as Travelocity and Expedia and not-so-well-known sites such as e-Bookers and Opodo. A single "switch," Pegasus, provides overall system connectivity (Wizcom was acquired by Pegasus in July, 2004) and the industry is now seeing a proliferation of "direct-connects" to by-pass switch transaction and pass-through fees to mitigate acquisition costs. Connectivity to, and marketing within, the GDS is vital to the success of any hotel and resort given that 17-21% of worldwide bookings are made by travel agents through this channel. To have access to the GDS, your operation must belong to a Central Reservations Service (though you could try to create a proprietary CRS) and that is where the Hospitality Performance Group distribution program can bring value to your operation. We work closely with a number of CRS providers and can match you with one that is appropriate to the distribution needs of your property. Approximately 80,000 travel agents globally use the GDS. Hotel and resort "book-ability" has been an element of the GDS since the 80's (see the HPG history timeline) and given the vast selection provided to agents, GDS marketing can prove extremely productive--particularly in an extremely competitive market or when your operation's feeder markets are global. Working with our GDS marketi
  • Dian Peng on 13 Sep 12
     
    This article talked about the GDS and ADS. It said there are four major GDS channels: Sabre, Amadeus, Worldspan, Galileo. Besides, there are also small channels like Abacus and Patheo. Then, the article introduced that Included with GDS connectivity are hundreds of Alternative Distribution System channels that are effectively "hybrid distribution" mechanisms in that they provide web-based visibility to 3rd party merchants while "pulling inventory" from the GDS. Then, according to the article, the GDS is vital to the success of any hotel and resort given that 17-21% of worldwide bookings are made by travel agents through this channel. It said that about 80,000 travel agents globally use the GDS So we can say the GDS's is very useful for travel agency business. It has very long history since Hotel and resort "book-ability" has been an element of the GDS since the 80's (see the HPG history timeline) and given the vast selection provided to agents. In the end, the article promoted a new system called HPG.
Chengcheng Feng

Global Distribution Systems in Present Times - Four Major GDS Systems; Amadeus, Galileo... - 1 views

www.hotel-online.com/...Oct02_GDS.html

shared by Chengcheng Feng on 26 Jan 12 - Cached
  • Among the “shelves” on which buyers search for travel services are world’s global distribution systems and the Internet distribution systems
  • The airlines realized that by automating the reservation process for travel agents, they could make the travel agents more productive and essentially turn into an extension of the airline’s sales force. It is these original, legacy GDSs that today provide the backbone to the Internet travel distribution system
  • Fang Shu on 26 Jan 12
     
    October 2002 - The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services. This is a good article talking about four major GDS System companies in the world nowadays. When we do some research in GDS area, it is better for us to know some information about these four companies. They are Amadeus, Galileo, Sabre and Worldspan. The author said that Aadeus is Number 1 inlocations worldwide compared to other three companies, Galileo International is a cautions follower when it comes to technology when compared to other GDS companies. Sabre's competitive strenghs are market position, global reach, stable product line, diversification of revenue streams and intellectual capital. And Worldspan has successfully developed the strategies and solutions to ensure the company's long-tern success. After read this article, I think I have the big picture of what GDS System is. The author gave us the strength of different systems. I know what are these GDS companies doing right now in the world. And what is the best is that the author used some accurate data to support the point. So in my point of view, I don't only understand the knowledge related to GDS System, but also learn the way to write my paper, that is using lots of numbers.
  • ...9 more comments...
  • Fang Shu on 26 Jan 12
     
    I don't know why but I was failed to highlight this article. I did it in My Library.
  • YONGHE FAN on 27 Jan 12
     
    It is a great article that provides some detailed information on the four most famous GDS. and it was separated into four parts by explaining the four major GDS one by one. It is talking about the history, current status and development of these four major systems to help readers understand what exactly it is and how it works. I like this because it helps me create an overview of GDS systems.
  • Ligia Elizondo on 27 Jan 12
     
    Interesting article that summarize important information about major GDS companies. GDS companies such as Amadus, Galileo and Sabre are platforms in which a range of travel related services are offered through electronic switches and routers .
  • Jingyi Wen on 28 Jan 12
     
    This article introduces four major GDS systems' characteristics and strength. I think these information will be useful for hotels when they choose the GDS systems.
  • Yu Zhai on 30 Jan 12
     
    According to the World's Leading CRS/GDS System 2011, Sabre is the winner profile. And the Amadeus, Galileo, Worldspan and Zurich Systems were nominated.
  • Joe Cilli on 10 May 12
     
    This is about GDS!
  • paige rosenberg on 12 Jul 12
     
    In the travel marketplace it is global where buyers and sellers work together to exchange travel services. Global distribution systems and the internet distribution systems have become electronic supermarkets linking buyers to sellers and allowing reservations to be made quick and easy. Travel today is sold most on the internet, it is a vast networks of suppliers and a wide customer pool in a centralized maket. Currently today there are 4 major GDS and they are continuing to grow. This article pretty much summed up what we learned in the past 2 classes
  • Irine Wallace on 03 Sep 12
     
    SUMMARY A global distribution system (GDS) represents a computerized system used for managing different transactions within the air travel and hospitality industry There are currently four major GDS systems: 1. Amadeus (2) Galileo (3) Sabre (4) Worldspan Amadeus Founded in 1987 by Air France, Iberia, Lufthansa, and SAS, Amadeus is the youngest of the four GDS companies. Amadeus is a leading global distribution system and technology provider serving the marketing, sales, and distribution needs of the world's travel and tourism industries. Its comprehensive data network and database, among the largest of their kind in Europe, serve more than 57,000 travel agency locations and more than 10,500 airline sales offices in some 200 markets worldwide... Galileo International Galileo International was founded in 1993 by 11 major North American and European airlines: Aer Lingus, Air Canada, Alitalia, Austrian Airlines, British Airways, KLM Royal Dutch Airlines, Olympic Airlines, Swissair, TAP Air Portugal, United Airlines, and US Airways. It is a major player in the GDS business throughout the world: North America, Europe, the Middle East, Africa, and the Asia/Pacific region. Galileo International is a diversified, global technology leader. Sabre For more than 40 years, Sabre has been developing innovations and transforming the business of travel. From the original Sabre computer reservations system in the 1960s, to advanced airline yield management systems in the 1980s, to leading travel web sites today, Sabre technology has traveled through time, around the world, and has touched all points of the travel industry. Worldspan Founded February 7, 1990, Worldspan was originally owned by affiliates of Delta Air Lines, Inc., Northwest Airlines, and Trans World Airlines, Inc. It is currently owned by affiliates of Delta Air Lines, Inc. (40%), Northwest Airlines (34%), and American Airlines, Inc. (26%). Since its 1995 advance into the world of Internet technology fo
  • xiyu wang on 09 Sep 12
     
    This article is about the GDS system, and it introduced four major GDS system in present times. GDS is a worldwide computerized reservarion network used as a single point of access for reserving airline sears, hotel rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations. The for major GDS systems, Amadeus, Galileo, Sabre, and Worldspan owned and operated as joint ventures by major airlines, car rental comopanies, and hotel groups. GDS is also called automated reservation system (ARS) or computerized reservation system (CRS). Among the four major GDS systems, Amadeus is the youngest one and has done remarkably well during its short tenure. With its strong company infrastructure worldwide, impressive product set, and growing customer base, Amadeus is one of the most significant players in shaping the future of the GDS. Galileo's competitive strengths include market share, well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems, highly skilled personnel, and a stable product line. Gralileo is a follower when it comes to technology, but is has established successful relationships with entities such as Go, UK's best low-cost airline. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Sabre business model is a strong one, and continues to make significant progress in advancing both its electronic travel distribution and its information technology solutions businesses. The last one Worldspan has a legacy of industry firsts that are not well known. It continues to look at benefits of creating its own consumer brand and has been partnering with different companies to expand the services that it can provide to its customer base.
  • anonymous on 14 Sep 12
     
    GDS is started on the airline industry. And with it development, the airline company recognized that the GDS is becoming more and more important and necessary. And in my opinion, the GDS can not only focus on the airline. It can be on the internet. That is means they should built some sub-company around the world and it will help to form a kind of net that can cover all over the world. So that it is reduce the pressure of airline and increase the short distance distribution. it will be more efficiency for the guest and less human labor.
  • Chengcheng Feng on 20 Sep 13
     
    More and more customers rely on global distribution system to buy hospitality products in present time. This article introduces four major type global distribution systems, Ama dues, Galileo, Sabre and Worldspan. There are also some smaller GDS existed in the world. Amadeus is the youngest of the four GDS companies. Galileo International is a diversified, global technology leader. Galileo's competitive strengths include well-balanced and global presence, relationships with diverse groups of travel vendors, technologically advanced information systems and a stable product line. Sabre's competitive strengths include market position, global reach, stable product line, diversification of revenue streams, and intellectual capital. Worldspan provides worldwide electronic distribution of travel information, Internet products and connectivity, and e-commerce capabilities for travel agencies, travel service providers, and corporations.
YONGHE FAN

New Castle Resorts GDS Chain Code - WV - Available Across All Four GDS Platforms :: Hot... - 0 views

www.hotelnewsresource.com/ss_All_Four_GDS_Platforms.html

shared by YONGHE FAN on 27 Jan 12 - No Cached
  • Travelclick®, the leading provider of profitable revenue generating solutions for hoteliers worldwide, today announced an agreement with Castle Resorts & Hotels, a growing international chain of 25 hotels and resort condominiums, to provide GDS connectivity and IDS distribution. 
  • Castle Resorts will use Travelclick’s iHotelier central reservation system (CRS) to distribute inventory to, and manage reservations for, hundreds of thousands of travel agents on the Global Distribution System (GDS) as well as many other third-party travel websites shopped by millions of consumers every day.
  • With Travelclick’s seamless connectivity to the GDS and GDS-powered portals, the properties will be able to better control rates and availability, monitor performance and identify opportunities for growth.
  • YONGHE FAN on 27 Jan 12
     
    This article is starting from an agreement made between Travelclick which is a leading provider of profitable revenue generating solutions for hoteliers and Castle Resorts & Hotels on GDS connectivity and IDS distribution. The Castle Resorts will use Travelclick's central reservation system (CRS) to distribute inventory to thousands of travel agents on the Global Distribution System (GDS). Because of the alliance between the two organizations, Castle Resorts has become the largest iHotelier customer in Hawaii. The president of Castle Resorts believes that Teavelclick's GDS connectivity solutions will help them achieve a higher level of performance and allow them to connect with travel agents instantaneously and seamlessly to further potential guests. From this article, I fully realize how important the GDS system is and what it could do for hospitality industry. It is just like providing a closer link between hotels and potential guests by connecting with travel agents.
Yue Zhang

Time is money with electronic distribution - 0 views

www.hotelnewsnow.com/...y-with-electronic-distribution

Hotel， technology

shared by Yue Zhang on 29 Jan 12 - No Cached
  • Yue Zhang on 29 Jan 12
     
    The definition of electronic distribution is, the speed of light transmitting of information to ensure that the hotels can provide its rate, inventory and property information into the customers who are going to buy. The most effectively represented place for the hotels' information is online. Electronic distribution allows the hotels to put themselves on the "menu", where can reach many potential customers with buying power. When a hotel is present itself on majority of the websites searched, customers' purchase increases based on the exposure. Actually exposure means sales. There are two important aspects for electronic distribution. The first one is "Connectivity is the Key ". The hotels should make sure that, your hotels' information can be seen in any point of demand, such as website, travel agent, tour operator, receptive company, visitor bureau and others. And the hotels' availability and price can be changed with the electronic connectivity options. There are two ways of getting inventory and rates in these demand points: one is looking within own systems and infrastructure, other is querying the hotel company's system for availability and rate. The second one is "streaming the booking process". Once the customer's purchase decision has been decided, a booking gets created, and then the booking details will be transferred from a third-party system to the hotel's system. In the hotel's own website, the booking will generally be created by the hotel's CRS platform. Once the CRS receives the booking message, a confirmation number response message is sent back using the same pathway to give the demand touch point the assurance that the message has been received and processed. Hotels should make sure that you are in front of your customers, which means that your products is on the electronic distribution is all about. The information should be truthful and unbiased.
ypere044

Disney gets personal with new MyMagic+ system - 0 views

www.usatoday.com/...4582957

Disney MyMagic+ Hospitality CRS MagicBands system

shared by ypere044 on 01 Jun 14 - No Cached
    • ypere044
      ypere044 on 01 Jun 14
       
      They have now rolled out MyMagic+ to all Disney resort guests and have made MagicBands available for purchase for guests that are not staying on property.
  • "MM+ is not solely for the benefit of Disney. It's intention is to simplify and enhance the visitor's experience. So while technology of this sort certainly benefits the business side, ultimately the consumer is the intended beneficiary."
  • "Now you can plan your vacation and your ride sequence well ahead of your trip."
  • ...3 more annotations...
  • The more you share, however, the more personalized the experience can be.
  • MyMagic+
  • You'll get three FastPass+ virtual reservations, each giving you an hour time frame in which to arrive. And if you want to switch up scheduled rides on the fly, there's an app for that.
pattyjoe10

40% of corporate negotiated rates are not visible on the GDS | News | Hospitality Magaz... - 1 views

hospitalitytechnology.edgl.com/re-not-visible-on-the-GDS76405

GDS hospitality hotel technology travel CRS

shared by pattyjoe10 on 10 Sep 14 - No Cached
  • 40% of corporate negotiated rates are not visible on the hotel global distribution system (GDS), highlighting that this sector is poorly serviced by suppliers.
  • ndependent hotels
  • evolution identified eight main reasons why 40% of corporate negotiated rates are not visible on the GDS.
  • pattyjoe10 on 10 Sep 14
     
    Our Philosophy "We believe that independent hotels and smaller chains deserve the chance to compete with well-established hard brands with massive budgets. With that in mind, we develop smart, innovative and affordable tools to help even the playing field. May the best hotel win!" This company (evolution) looks to distinguish their brand by giving the opportunity to independent or small chain hotels the chance to fight with big chain hotels. Having said that, in this article they (evolution) state that a 40% of a corporate negotiated rate is no visible on the hotels' GDS. As stated previously, this percentage refers to that of a small chain hotel or independent hotels, not big chain hotels. After researching this sector, of corporate customers, they found that the GDS nor the CRS nor the CM (Channel manager) are sufficient for a satisfactorial system. Thus saying that these systems do not work on this specific market because the information provided through them is probably erroneous for many reasons. Such reason are stated by the article as follows: 1. wrong access codes provided by travel agents (miss communication) 2. hotel's rates are visible but not go according with the contract. 3. incorrect access city codes have been supplied (miss communication). 4. availability for those rooms are not applied in time by the hotel (probably because of lower staff). 5. lower rates from other sources (other sites give better rates than corporate GDS). 6. wrong rates loaded for the corporate customers (wrong information and not having glanced at it on time); among other possible reasons. I believe all this can be fixed by taking proper actions (evolution also offers solutions to these problems), but not everyone has a desire or the focus to attack them, thus falling on these situations.
anonymous

Sabre acquires Genares, a global CRS and technology provider to the hospitality industr... - 0 views

www.4hoteliers.com/...13113

CRS Hospitality

shared by anonymous on 28 Jan 15 - No Cached
  • Genares provides central reservations systems, revenue management and hotel marketing solutions to more than 2,300 independent and chain hotel properties. Effective immediately, Genares employees will join Sabre Hospitality Solutions, a global technology provider to nearly 18,000 hotels in 157 countries worldwide. Sabre’s technology is proven to power incremental revenue growth, efficiency and overall profitability for many of the world’s leading hospitality brands.
  • “Becoming part of Sabre is a terrific evolution for Genares and our customers,” said Eugene Harris, CEO of Genares.  “Sabre has a track record of helping hotels and chains of all sizes succeed in the marketplace. We are confident that Sabre is the right partner to ensure our customers continue to receive world-class service and best-in-class technology solutions.”
  • anonymous on 28 Jan 15
     
    Sabre has a proven track record of success in terms of helping businesses to increase their profits and reach higher levels professionally. Their customers span every area of the hospitality and travel industry. Last year, Sabre acquired Ganares, in an effort to expand the company's brand and promote growth.
samanthapoorman

The Technology That Changed Air Travel - The Startup - Medium - 0 views

medium.com/...hanged-air-travel-1c15c84a1be7

air travel changed

shared by samanthapoorman on 28 Jan 19 - No Cached
  • Airlines used to employ fleets of operators just to process reservations. They sat around circular tables with scores of index cards — one for each flight — housed on a rotating shelf
  • The process would take 90 minutes for each reservation.
  • After CRS systems became commonplace, travel agents became the airline industry’s bottleneck.
  • ...9 more annotations...
  • As the middleman, the GDS charged airlines and travel agents a fee for each booking.
  • CRS systems started sharing data with one another,
  • Global Distribution Services (GDS)
  • These terminals would only be useful if they let agents search for flights from multiple airlines all together.
  • Their goal is to charge each customer the most they’d be willing to pay.
  • The solution is to have seats at many different price points.
  • To maximise revenue, airlines optimise fare class sizes and prices by analysing historical trends.
  • different Google searches often yield different fares for the same seat on the same flight
  • only travel agencies that have been accredited by the IATA (International Air Transport Authority) can use them, and accreditation is an arduous process riddled with acronyms.
  • samanthapoorman on 28 Jan 19
     
    GDS changed the way airlines book flights. The process went from 90 minutes to a few seconds. GDS allowed agents to search for flights from multiple airlines. 
augu010

Flight Booking Process: Structure, Steps, and Key Systems | AltexSoft - 0 views

www.altexsoft.com/...tructure-steps-and-key-systems

flight booking process structure steps systems Travel tech

shared by augu010 on 22 Jan 20 - No Cached
  • An airline uses a software solution called Passenger Service System (PSS) comprised of a central reservation system (CRS), airline inventory system, and departure control system (DCS).
  • It’s responsible for storing and managing all flight-related information, inventory, and ticketing.
  • contains schedules, fares, reservations and ticket records. Its goal is to support bookings through different distribution channels. It stores a database of fare tariffs, rules and booking conditions, all considering different zones, classes, and inventory buckets.
  • ...12 more annotations...
  • The GDS data from is then distributed among booking platforms and directly to travel agents who request it.
  • All the systems mentioned above are connected via APIs or an EDIFACT protocol and distributed via GDSs. So, if an Online Travel Agency (OTA) wants to access flight information, it must connect to a GDS or third-party API for fares and schedules.
  • Flight search
  • Reservation management
  • Passenger name record (PNR) is a personal code that contains a traveler’s information and itinerary.
  • Ancillary services include an ability to reserve a particular seat, additional baggage, extra legroom, or in-flight meals.
  • Being a member of a frequent-flyer or airline loyalty program, a passenger can use earned miles accumulated from each flight, or points for purchasing extra services from airlines.
  • To receive a ticket with a PNR (sometimes called a booking confirmation number), a traveler must pay the fare.
  • A payment gateway is a third-party service that not only processes all financial operations between customer and merchant, it also ensures data safety.
  • As soon as the payment was processed by the payment gateway, the airline’s CRS can generate a booking confirmation number and issue an electronic version of a ticket.
  • Based on a flight’s itinerary, airport baggage management systems like SITA’s BagManager or ARINC SmartBag generate code and issue a baggage tag with it each time luggage is checked-in through an airport agent or a self-service drop.
  • Since there are no ticket agents anymore and you don’t need to call them to reserve a paper ticket, today’s flight booking pipeline is considered to be simpler than before. But still, a single booking requires a number of different operations, all bound to one another.
  • augu010 on 22 Jan 20
     
    This article goes into detail of the processes involved in flight booking and how GDS's play a role in this process. GDS's allow for airlines to disburse their flight information to various search engines which allows the consumer to have it at their hands in a matter of minutes. Booking is now made easy and GDS's have decreased the work load of hotels and airlines alike.
sbaut010

GDS, OTA and Meta: What's the difference? | HotelMinder - 2 views

www.hotelminder.com/asearch-what-is-the-difference

shared by sbaut010 on 28 Jan 19 - No Cached
  • GDS, OTA and Meta: What’s the difference?
    • ansonj55
      ansonj55 on 28 Jan 19
       
      The article covers the topics discussed in this week's topics related to Global Distribution Systems (GDS) and Online Travel Agency (OTA). It goes in detail regarding the difference and benefits of each. The landscape of the traveling industry changed in the late 1900s with the introduction of the GDS from the airline industry. Although costly, hotels are able to provide unsold rooms at a cheaper rate in order to secure bookings. Similarly, OTAs have gained popularity with the rise of use and reliance of the internet. Most beneficial of a OTA is more visibility for the hotel, since they invest a significant amount of capital in advertising. Whether a hotel is deciding whether or not to invest in a GDS or OTA, it is important to do a cost benefit analysis in order to determine which may be more beneficial to the property.
  • how can they help your hotel gain more online visibility and sell more rooms?
  • Hotels usually sell their rooms for 30% cheaper on GDS
  • ...26 more annotations...
  • GDS is a rather costly selling channel that mainly allows the sale of rooms in larger quantities to bigger companies (for corporate guests) or travel agencies (leisure travellers). Thus, small independent hotels usually do not need GDS.
    • ansonj55
      ansonj55 on 28 Jan 19
       
      GDS is costly so it is not really beneficial for smaller, independent hotels.
  • With the rise of the internet, many websites began selling rooms without the need for human interaction. These sites very quickly gained important market share,
  • Metasearch engines are becoming important in the travel industry
  • We do encourage hotels to use OTA to be more visible online
  • many different accommodation options at one glance
  • Rather than trying to compete with them, it would be better to see them as another selling distribution channel instead.
  • OTA’s invest a lot in online marketing
  • developed metasearch engine tools.
  • With travellers using the internet more than ever to search and book hotels
  • hey usually do many different searches and visit several websites.
  • Increasing your online hotel visibility can be done in many ways.
  • OTAs: Online Travel Agencies
  • GDS: Global Distribution Systems
  • GDS stands for “Global Distribution System”
  • Travel agencies use GDS to get real-time availability, and preferred rates on flight tickets, hotel rooms and car rentals all over the world as it allows them to be very reactive when asked for a quote.
  • OTA stands for "Online Travel Agency"
  • They were first created by airline companies during the 1950’s to broaden hotel and car rental businesses by enabling automated transactions between travel service providers and travel agencies (traditional and online).
  • The three biggest GDS systems are: Amadeus, Sabre and Galileo (now owned by Travelport)
  • real-time availability
  • Central Reservation Services (CRS), such as Sabre, allow hotels to sell their rooms to all GDS simultaneously. However, it is up to the hotel whether to connect with only one or two GDS directly, without the need for a CRS. The good news is that some channel managers are also able to connect with GDS systems.
  • The most popular example is Booking.com, although Expedia (for corporate guests) and Hostelworld (for more economical accommodation options) are also well-known.
    • sbaut010
      sbaut010 on 03 Feb 20
       
      GDS has become an industry of its own with its own markets.
  • Your hotel can usually be listed on an OTA free of charge by adding your hotel photos, descriptions, rooms, rates, etc. You can then choose how many rooms you’d like to sell through the OTA. The availability you’d like to sell as well as the room rate is your decision, and although appearing on the OTA is free, you will have to pay a commission of approximately 15% to 20% every time you get a booking.
    • sbaut010
      sbaut010 on 03 Feb 20
       
      Through this system OTA, the middleman, will always take a form of commission.
  • Although they produce rather time-consuming work as you need to log into each of their extranets to update daily availability and rates, you can very easily connect an OTA to a channel manager to automate, or at least greatly facilitate these tasks.
  • They were created shortly after OTAs and display the current rates of many different hotels in a given destination.
  • Today, OTA’s are a must, and although metasearch engines are slightly more technical to manage, they can also be an attractive selling channel to consider.
  • For small independent hotels, GDS is usually too costly to be considered.
  • duyingli on 31 Jan 20
     
    This article introduces GDS, OTA and Meta in a short space. GDS stands for Global Distribution System, GDS is a rather costly selling channel that mainly allows the sale of rooms in larger quantities to bigger companies. Small independent hotels usually do not need GDS. OTA stands for Online Travel Agency. meta stands for Metasearch Engines. For small hotels, the cost of GDS is high and it is generally difficult to adopt. OTA and meta are two methods worth considering.
da7327

Why GDS Will Remain a Crucial Booking Channel for Hoteliers in 2017 and Beyond. - Monda... - 1 views

www.4hoteliers.com/...10288

hospitality software technology hotel booking business

shared by da7327 on 28 Aug 17 - No Cached
  • Even though online bookings continue to grow and will do so for the foreseeable future, hoteliers need to maintain a focus on the GDS channel, which will remain a critical source of revenue and bookings both in 2017 and for the next several years.
  • offline sales will continue to dominate the marketplace in 2017
  • an effective hotel distribution strategy must consider all distribution channels, including GDS, to find the strategy that's best for a particular hotel and market.
  • ...2 more annotations...
  • But despite years of predictions that agent-booked travel would decrease, GDS bookings remain strong: In our sample of data from Sabre hotels, the number of room nights booked via GDS grew by 1.08 million from 2015 to 2016, an increase of 10.4 percent. These numbers underscore industry analysts’ expectations for growth in this channel.
  • Successful inventory and distribution management strategies also require the right technology platform 
  • da7327 on 28 Aug 17
     
    This article explains the booking trend of hotel in 2017 and afterward. Even though online booking tools such as website, mobile apps have made tourists easier to book the hotel in the world, in hotel's perspective, GDS is still the main contributor to increasing bookings and enhancing the hotel revenue. According to the article, GDS booking increased by 11.6 percent between the year 2015 and 2016, and around 60 percent of bookings at hotel were made through offline sources including CRS, walk-in, call or GDS. Among these, the major tool was GDS. Furthermore, the change of economic and political environment has caused hotels to have the right tools to decrease the loss. Thus, hotels should be equipped with the technology platform to monitor and support inventory and distribution channels. Every hotel has different situation and different booking channel. For example, when I was working at reservation department, our main booking source was an online. In other words, each hotel should find out what their main booking channel is, and based on that, suitable strategy to improve revenue should be developed even though this article emphasizes the importance of GDS booking.
drbucky

THE PASSAGE FROM AIRLINE RESERVATION SYSTEMS TO GLOBAL DISTRIBUTION SYSTEMS - ProQuest - 0 views

search-proquest-com.contentproxy.phoenix.edu/...1372122830

airline reservation

shared by drbucky on 29 Sep 17 - No Cached
    • drbucky
      drbucky on 29 Sep 17
       
      This is ridiculously inefficient compared to the amount of time researching today.
  • INTRODUCTION
  • (CRS)
  • ...17 more annotations...
    • drbucky
      drbucky on 29 Sep 17
       
      The CRS is still in use today but, from my experience, it is accessed less by travel agents than by the end user (the traveler) directly.
  • airline company managers
  • Consumers also seek immediate confirmation of the reservation;
    • drbucky
      drbucky on 29 Sep 17
       
      One of the smart things about the evolution of the GDS is that designers keep the end user (the traveler) in mind and continue to make sure the systems are user friendly and provide assurances to the traveler. This is significant to remember because there are several GDSs out there performing similar functions so, designing customer friendly systems become competitive advantage.
  • GDS also uses the tourism
    • drbucky
      drbucky on 29 Sep 17
       
      A big benefit for organizations that have strong GDSs: This is an excellent opportunity to collect traveler/guest data. GDSs can be used as an amazing marketing tool in providing information to users in real time and collecting data to help learn how to "speak" more effectively with the users
  • Since there are far more young people
  • Through automation, the efficiency of this process has increased tremendously, while valuable information is being supplied to the customer.
  • Even a relatively standardized hote
  • For instance,
    • drbucky
      drbucky on 29 Sep 17
       
      Perhaps one of the strongest reasons GDSs remain popular in the lodging industry is that these systems are built to be incredibly flexible, reflecting variations in seasonal rates for rooms and for different room types.
  • 1. INTRODUCTION
    • drbucky
      drbucky on 29 Sep 17
       
      The reason I was attracted to this article was that the authors provide an interesting history lesson about the role of the travel agent before the advent of modern-day GDSs, including online travel websites, including Travelocity and Expedia.
  • travel agents spent up to 80% of their time doing things that prepared them for making reservations, and only 20% actually making them. But, due to the commission that tourism providers and travel agents relied on, only the 20% generated revenue.
    • drbucky
      drbucky on 29 Sep 17
       
      Important to note that although this article is specifically written about the airline industry, the entire concept relates directly to the GDS of the lodging industry.
    • drbucky
      drbucky on 29 Sep 17
       
      These systems tend to attract younger users - is this a missed opportunity to attract older users or are businesses intentionally ignoring older travelers who may still depend on more traditional travel agent services?
    • drbucky
      drbucky on 29 Sep 17
       
      Costs to use these systems are high but the ROI may be higher than traditional methods because, used correctly, these systems market and sell themselves.
    • drbucky
      drbucky on 29 Sep 17
       
      This section describes how the lodging industry started to incorporate GDSs into their own businesses.
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