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gulsevim

SiteMinder Brings GDS Representation In-House as Hotel Customers More Than Triple in On... - 1 views

  • Almost 900 hotels located in the world’s top destinations are poised to receive personalized GDS sales and marketing representation from the global hotel industry’s leading cloud platform.
  • GDS by SiteMinder’, gain its own chain code and more than triple in hotel users.
  • Through sales and marketing representation, those hotels can now access a network of GDS experts based in New York, Los Angeles, London, Hong Kong, Paris, Munich and Sydney that will work with travel buyers on their behalf to increase hotel brand exposure and revenue.
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  • Over the past year, GDS by SiteMinder powered nearly 200,000 reservations worth over $60 million in hotel revenue, showing how effective global distribution systems are in bringing guests hotels wouldn’t otherwise attract, especially from Monday to Friday when properties need business most.
  • Mr Lewis-Purcell has spearheaded SiteMinder’s dedicated GDS function over the last 12 months, growing the total number of GDS by SiteMinder hotel users from 250 to almost nine hundred.
  • GDS by SiteMinder uniquely brings cloud-based technology together with legacy GDSs that are as relevant today as they were thirty years ago, to provide hotels an incomparable total distribution platform. It’s now used by about sixty percent more hotels than our industry’s most renowned soft brands.
  • GDS by SiteMinder provides hotels a single point of entry to the world’s major global distribution system providers – Sabre, Amadeus and Travelport – and travel agent network. In addition to sales and marketing representation, hotel users of the GDS connection receive free consortia advice, account management and local customer support.
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    Site Minder by GDS experience, serves as good example to better understand the impact of a GDS's impact on the hotel industry. GDS by SiteMinder provides a single point of entry to over 500 000 travel agents across the globe, which means that hotels can target many type of travelers in multiple geographic regions. By connecting hotels directly to the world's major GDS providers - Sabre, Amadeus, and Travelport - and travel agent network, GDS by SiteMinder offers a major convenience to participating hotels. Through this service, hotels don't have to worry about signing up with each one of these providers. Another advantage of SiteMinder is its affordability; there are no commission fees, rather, just one flat transaction fee per reservation. The company offers free services from GDS experts and free technical account management advice which are other benefits. For instance, in another article, in mid-2013, South Beach Group who has boutique hotels in the heart of Miami Beach, decided to switch its 12 hotels to GDS by SiteMinder. After moving to GDS by SiteMinder, South Beach Group representative highlights the significant increase in bookings leading to a growth in annual revenues by17% in 2013. In essence, GDS by SiteMinder advertises participating hotels to more customers globally within an incomparable distribution platform, with real-time and two-way GDS connectivity. As we can see in the article, in 2016, just within 12 months the total number of users of GDS by SiteMinder increased from 250 to almost 900. This article underlines the importance of GDS for the growth of travel industry. With Site Minder by GDS, one can realize how GDS helps increase hotel bookings by placing hotels on more virtual channels (an analogue of supermarket shelves) globally.  
sbarr011

Another Airline Follows Lufthansa And Adds GDS Fees - 0 views

  • “the overall business case is more positive than we thought,” he pointed to an uptick in ancillary sales through the direct channel.  “From what we hear in the industry and with the visible success of Lufthansa, I would be very surprised if others would not follow.”The global GDSs, including Amadeus, Sabre and Travelport, continue to strongly oppose Lufthansa’s strategy, saying that their platforms offer agencies and their clients the most choice of services.
  • Meanwhile, Lufthansa says it won’t change course on the booking-fee strategy, which is aimed both at reducing GDS costs, and encouraging agencies to use the airline’s direct-connect platform to buy tickets. 
  • But the Ukrainian flag carrier is also slapping a slew of new fees on all bookings made through a variety of channels, including third-party booking sites as well its own ticket offices – which will also be subject to the $9-per-segment fee.  Thus, the action appears to be designed to steer consumers to book directly on the airlines’ own website, rather than specifically targeting agencies.
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  • Like Lufthansa, which introduced a 16-euro fee on GDS bookings in the fall of 2015, Ukrainian argues that the fee is in response to what it calls the “growing fees of GDSs.”  
  • Any new fee can generate a backlash, and particularly for price-sensitive leisure travelers, could lead to booking away from a particular carrier. 
  • Lufthansa German Airlines’ CEO recently raised eyebrows in the industry by predicting other airlines would match its controversial fee on all bookings made through Global Distribution Systems. But since then, the only news on this front has been from a relatively small carrier, Ukraine International Airlines, which said it will impose a new $9 surcharge on GDS bookings at the end of April.  
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    This article discusses Lufthansa airlines and Ukraine International Airlines who both now impose a surcharge on GDS bookings. The GDSs Amadeus, Sabre and Travelport disagree with this strategy and say that they offer the most choice of services and think that steering clients away from using GDSs to book travel is not a smart idea. In 2015, Lufthansa and its other airlines (which also includes Austrian, Brussels, Eurowings and Swiss airlines) implemented a 16-euro fee on all GDS bookings. Ukraine International Airlines (UIA) is a much smaller airline than Lufthansa, however, some analysts believe that this decision could prompt other airlines to do so as well. About one month ago, UIA imposed a $9 surcharge on GDS bookings. Some analysts believe that the new imposed fee will drive some customers, especially the price-sensitive leisure travelers, towards other airline carriers. In addition to implementing a surcharge on GDS bookings, UIA is also adding fees to any bookings made on third-party booking sites. The airline is trying to incentivize its travelers to book directly through their website and not go through any other channel. Lufthansa has had success with their strategy. The CEO stated the fee had a net-zero impact on their business, but there was a rise increase in sales through their direct channel.
laurenperdomo

Why is GDS important to the travel industry? | TTS - 0 views

  • three important GDS systems: Travelport (Galileo, Apollo, Worldspan), Amadeus and SABRE
  • GDS booking has increased worldwide over the past 4 years yet some industry observers suggest that GDSs may become nearly obsolete by 2020. But like many technology/software-based systems, GDS may evolve, instead.
  • The Global Distribution System (GDS) is a primary reservation tool for travel agents.
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  • agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations – in real time
  • alert agents to special rates, fares, and travel packages – an effective marketing tool for passing savings on to agents, and from agents to their customers. 
  • GDSs may become more of a “direct corporate booking tool” instead of a system used exclusively by travel management companies. 
  • Technology may refine and tailor engines to target specific travel interests like corporate or leisure travel. Integration methodologies may change, blurring or merging nearly separate functions like booking and in-flight processes
  • Technology may also produce new solutions to make data more useful and practical for customers (travel agents) and expand to cover new industries.
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    The article discusses the definition of GDS and how important it is in the travel industry. As stated, the three main GDS systems involve Travelport, Amadeus, and Sabre with Travelport generating billions of dollars in travel sales. Upon explaining how important GDS is in the hotel and airline industry, it also explains its importance to travel agents as it points out reasons for why it has a bright future in the hospitality industry.
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    This article explains why GDS is crucial for the industry. It is suggested that GDS is one of, if not the best tools for travel agents. Along with the pros of using GDS this article goes into what the future of GDS might look like.
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    The Article talks about how important is the GDS in the travel industry. where some agents can access to scheduling and inventory for your hotels. it talks about three important GDS Systems like the Travelport, Amadeus and Sabre.
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    This article describes GDS as a network/platform that enables travel agencies and their clients to access travel data, shop for and compare reservations options and book travel. Agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations - in real time. GDS links all those services across the three primary travel reservation sectors (airline, hotel, and ground transportation, i.e., car rentals), and activities. GDSs are very important to travel agents and they will continue to be used and will continue to evolve.
ryanbonifas

Future of distribution: How changes in consumer behaviour will impact hotels - 0 views

  • While demand makes its way back to pre-pandemic levels, the way consumers spend has changed forever. It is critical for hoteliers to rethink their hotel distribution channels and products.
  • Greater digital adoption is critical for the hospitality industry 40 million new internet users came online in 2021. This brings the internet penetration in Southeast Asia (SEA) to 75%. As a reference, Europe was sitting at 82.5% in 2019.
  • Changes to operations for food and beverage outlets as a result of constant closures and re-openings, as well as seating restrictions caused by the pandemic, have forced more profound and long-term changes to the dining-out experience. The more agile operators have adapted by embracing basic take away options or by creating restaurant alike experiences at home. Some took it further by moving to a full cloud kitchen concept.
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  • According to an Accor internal survey, while most employees do not want to go back to the office five days a week, 70% do not want to work from home either.
  • He bets his hotels, mainly located in major cities, will be busy from 9am to 9pm with local demand. His hotels will compete with venues like Starbucks that has catered for that particular demand for the last ten years.
  • Marriott made a move towards that direction when it announced last November the signing of an agreement with Amadeus to modernize its reservation and commerce infrastructure.
  • With hotel stays being increasingly marketed as experiences, hotels that enable guests to purchase complementary products like spa and golf when booking a stay will gain a competitive advantage.
  • A sound distribution strategy can no longer be limited to selling rooms through a branded website, online travel agents or the GDS. It is time to get creative, look around and commit proper resources to transform and modernize practices.
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    As the world comes back from the pandemic, hotels are looking for other experiences to entice guests to stay with them, and providing it through new avenues of technology. Hotel flags are working with groups such as Amadeus for a new experience with their reservation system while exploring other avenues for a competitive advantage.
lande070

Amadeus Expands Partnership with Aimbridge Hospitality with Exclusive Business Intellig... - 0 views

  • With data spread across systems, hoteliers can sometimes experience information overload and challenges in extracting actionable insights
  • data is the cornerstone of building and executing an effective business strategy.
  • position itself for long-term growth.
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  • provide the broadest and deepest set of market insights to enable hoteliers to make the most effective decisions for their business,”
  • help hospitality providers acquire, service, and retain guests by profitably driving demand and converting them into loyal fan
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    Amadeus has a new full-suite of programs aimed at helping hospitality companies use data for projections and customer retention. Aimbridge, which is a large management company, has adopted this full suite. This product and adoption highlights how hospitality companies realize the importance of fully-integrated but also useful data capture and translation for increasing revenue and repeat customer business.
Paulette Grant

Sabre and United Airlines sign new distribution and merchandising agreement «... - 1 views

  • Sabre and United will co-develop solutions using next-generation technology that will permit United to offer more relevant personalized offers to their loyal customers.  These advancements will also better promote and disclose the unique value of the airline’s different fare and ancillary products and services to travel agents with additional descriptive text and graphics for enhanced on-screen merchandising within the Sabre Red Workspace and through Sabre Web Services.
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    Sabre, one of the three largest Global Distribution System signs a long-term agreement with United Airlines. This agreement would allow customers to provide ancillary products and services to customers through the Sabre market place. With United airlines and Sabre joining forces they will use the latest technology allowing both companies to provide more personalize products and services to customers. Sabre will market United Airline ancillary products including air fares and economy plus seats to passengers that buy products and services from Sabre in a way that would differentiate United Airlines products from that of its competitors. Other Global Distribution systems such as Amadeus and Travelport are presently making it a standard policy, mandating airlines to provide ancillary products and services to GDS. American airline one of the major airline who for a long time was reluctant to market its ancillary products through GDS is now one of the many airlines that are presently jumping aboard the GDS wagon. The airlines are beginning to see the benefit of expanding their brand globally through GDS and reaping substantial revenue beyond the sale of air fares.
Nelson Placa

IATA & GDS Companies Butt Heads - 1 views

  • IATA waded into the controversy over the optimal method of distributing ancillary products, claiming that GDSs “are unable to handle the rapidly increasing range of product offerings from airlines.” In an article in its Airlines International magazine, IATA said that “a GDS screen today looks much like a screen from the 1970s.” The article included lengthy quotes from Montie Brewer, former chief executive officer of Air Canada and a long-time critic of GDSs.
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    In this article, Michele McDonald describes how the IATA Organization which represents thousands of travel agents across the world and GDS Companies are butting head over merchandising capabilities with GDS systems. Travel Agents are starting to feel the impact of technology with GDS systems. The IATA organization describes today's GDS screen much like a screen from the 1970's. The IATA members' main concern is the capability of the system; Brewer a member of the advisory board of Everbread, an air fare shopping company explains how airlines and consumers are becoming more sophisticated with technology and with the outdated GDS's systems consumer trends are being hindered. The major GDS's companies do not agree with the IATA organization, they feel that their systems are adequately able to perform the role. Should GDS's companies switch to more web-based systems allowing travel agents to perform their roles more efficiently? This is probably a question that Sabre, Amadeus, and other companies should keep in mind as technology continues to advance. I also feel that both the airlines and GDS's companies should partner with the workforce; the travel agents who are the frontline to determine what things should be updated if needed.
Dian Peng

GDS vs ADS - 0 views

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    Global Distribution System (GDS) & Alternative Distribution System (ADS) GDS & ADS Today's Global Distribution System (GDS) is comprised of 4 major GDS channels: Sabre Amadeus Worldspan Galileo The latter two, as of 2006, have been aggregated under the TravelPort banner. There are also a number of smaller, regionalized GDS connections including Abacus and Patheo. Included with GDS connectivity are hundreds of Alternative Distribution System channels that are effectively "hybrid distribution" mechanisms in that they provide web-based visibility to 3rd party merchants while "pulling inventory" from the GDS. These include household names such as Travelocity and Expedia and not-so-well-known sites such as e-Bookers and Opodo. A single "switch," Pegasus, provides overall system connectivity (Wizcom was acquired by Pegasus in July, 2004) and the industry is now seeing a proliferation of "direct-connects" to by-pass switch transaction and pass-through fees to mitigate acquisition costs. Connectivity to, and marketing within, the GDS is vital to the success of any hotel and resort given that 17-21% of worldwide bookings are made by travel agents through this channel. To have access to the GDS, your operation must belong to a Central Reservations Service (though you could try to create a proprietary CRS) and that is where the Hospitality Performance Group distribution program can bring value to your operation. We work closely with a number of CRS providers and can match you with one that is appropriate to the distribution needs of your property. Approximately 80,000 travel agents globally use the GDS. Hotel and resort "book-ability" has been an element of the GDS since the 80's (see the HPG history timeline) and given the vast selection provided to agents, GDS marketing can prove extremely productive--particularly in an extremely competitive market or when your operation's feeder markets are global. Working with our GDS marketi
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    This article talked about the GDS and ADS. It said there are four major GDS channels: Sabre, Amadeus, Worldspan, Galileo. Besides, there are also small channels like Abacus and Patheo. Then, the article introduced that Included with GDS connectivity are hundreds of Alternative Distribution System channels that are effectively "hybrid distribution" mechanisms in that they provide web-based visibility to 3rd party merchants while "pulling inventory" from the GDS. Then, according to the article, the GDS is vital to the success of any hotel and resort given that 17-21% of worldwide bookings are made by travel agents through this channel. It said that about 80,000 travel agents globally use the GDS So we can say the GDS's is very useful for travel agency business. It has very long history since Hotel and resort "book-ability" has been an element of the GDS since the 80's (see the HPG history timeline) and given the vast selection provided to agents. In the end, the article promoted a new system called HPG.
Linlin Mo

China is opening to GDS players, and Abacus, Sabre, Amadeus, and Travelport plot their ... - 0 views

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    This news introduces that China is going to have GDS for tourism industry in October. This is a big progress in China's tourism industry. With the rapid development of China's tourism industry, GDS will play an important role in tourists' daily life. Since China is a big market for this industry, the establishment of GDS in China is a sign of GDS becoming more and more popular in worldwide.
kabir joshi

TravelCLICK | Hotel & Hospitality Industry Press Releases - 0 views

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    "TravelCLICK, Inc. the leading provider of emarketing solutions for the hotel industry. This results are from a three year old survey that demonstrates travel agents continue to increase their reliance on Global Distribution Systems (GDS) promotions for hotel bookings. Conducted for TravelCLICK by Phoenix Marketing International, the online, biannual survey included 500 travel agents from 30 countries, representing the four major GDS systems-Amadeus, Galileo, Sabre, and Worldspan. The study finds that 41 percent of travel agents worldwide are using their GDS platform more often than in the past, while 30 percent are using the GDS shopping displays more often. When asked about their awareness of GDS promotional messages, 55 percent of travel agents recalled seeing promotional messages in the past three months. Of this group, 52 percent made a booking at a hotel shown in the promotional message they saw, while 68 percent requested more information by looking at the click-through screen attached to the promotional message, and more than 70 percent looked inside the GDS systems for more information. "
Alejandra Kravets

Airline passengers hit by computer crash - Telegraph - 0 views

  • Amadeus is one of four main global distribution systems use by the aviation and travel industries.
  • Airlines who used alternative systems experienced no disruption and were able to operate normally.
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    The Amadeus computer system crashed on Monday, Jan 30, 2012 leaving thousands of airline passengers without the opportunity to check-in online, reserve their seats, or buy airplane tickets. For more than 3 hours, customers were very upset and unsatisfied for the delay that this situation caused by having the airline crew members manually put their information instead of usually scanning the ticket or passport.
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    Luckily this didn't happen during a busy time as the article stated. I can only imagine the bedlam had this happened during say the holiday season such as Christmas or a day following a major event like the Olympics or something similar. What I'd be interested t see is if all staff can react to and handle this as well as the staff of the airlines involved. I guess its a good example of having a back up plan in the instance of network issues such as this. Can't say our staff at work would be able to function as well in the instance of similar downtime.
smaka004

Sabre Acquires Hotel-Tech Provider Genares as Competition Heats Up - Skift - 0 views

  • Sabre acquired a fellow Texas company, Irvington-based Genares, a provider of central reservations systems software and digital marketing services for hotels.
  • Sabre Hospitality Solutions is an established player in the hotel-tech arena as its CRS was the largest third-party provider “based on our approximately 27% share of third-party hospitality CRS hotel rooms distributed through our GDS
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    Sabre Technology, based in Southlake, an affluent suburb of the Dallas-Fort Worth Metroplex, recently acquired neighboring technology company Genares. Genares now provides GDS connections to Sabre, in addition to other major players, including Apollo, Worldspan, and Amadeus. Genares provides CRS, hotel marketing, and revenue management solutions, particularly to independently-owned hotels and chains, with a network that is over 2,300 strong. This will provide Sabre some control of the market as new competitor Booking.com, owned by The Priceline Group, enters the B2B arena with its recent acquisitions of Seattle-based hotel digital marketing startup Buuteeq and Barcelona-based Hotel Ninjas. Genares became a part of Sabre Hospitality Solutions, a subsidiary of Sabre Technology, which generated $711.7 million of the $3.04 billion in revenue that Sabre made in 2013. The acquisition of Genares will give Sabre more avenues to access independent and boutique hotels. It is worth noting that Sabre Hospitality Solutions already controlled "approximately 27% share of third-party hospitality CRS hotel rooms distributed through [their] GDS," making it the largest third-party provider in this space last year.
pelaez17

Why is GDS important to the travel industry? | TTS - 4 views

  • he Global Distribution System (GDS) is a primary reservation tool for travel agents.
  • GDS is a network/platform that enables travel agencies and their clients to access travel data, shop for and compare reservations options, and book travel.
  • Through such commerce platforms as the GDS Travelport, agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations – in real time. GDS links all those services across the three primary travel reservation sectors (airline, hotel, and ground transportation, i.e., car rentals), and activities.
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  • The modern GDS system evolved from this early labour-intensive manual system, thanks to the collaborative team efforts of American Airlines (AA) and IBM.  The result of that collaboration? The first airline industry mainframe-based system, SABRE.
  • Promotional messaging to agents through GDS cores like the most prominent airline national distribution systems (Amadeus, SABRE, Galileo, and Worldspan) alert agents to special rates, fares, and travel packages – an effective marketing tool for passing savings on to agents, and from agents to their customers. 
  • GDS booking has increased worldwide over the past 4 years yet some industry observers suggest that GDSs may become nearly obsolete by 2020. But like many technology/software-based systems, GDS may evolve, instead.
  • GDS is probably not going to fall into disuse any time soon. Rather, it will continue to evolve as it did from the Lazy Susan system of the 1950s.
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    I found this article interesting as it talks about why the GDS is important and also gives some insight to how the booking process has changed over the decades. For instance, thanks to the internet we can book a flight within minutes while comfortably sitting on our cough. The article however states, what I did not know, was that back in the 50's, it took an airline reservationist 1.5 to 3 hours to book a single airline flight for the customer. At the end, the article also states that GDS most probably will not be going anywhere any time soon and still be around, at least for some time, and keep on evolving.
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    The Hotel industry has been trying to move away from Global Distribution Systems (GDS), because of the high cost associated with them; however, travel agents more than ever are turning to the global distribution system for their hotel and travel bookings. In a recent article written for Travel Technology & Solution they discussed why GDS is important to the travel industry. Educating the reading on what GDS is and how it works, the importance of GDS to travel agents and the future of GDS. According to tts.com "GDS is a network/platform that enables travel agencies and their clients to access travel data, shop for and compare reservations options, and book travel. This allows for the travel agent to provide the best option at the best price to their clients. Travel agents are in favor of this system as what once took hours to complete can now be done in minutes. An agent has the ability to receive messages through the system alerting them of special rates, fares and travel packages which in turned are passed on to their clients. "Not only is messaging through GDSs effective in promoting travel savings to clients, GDS providers are becoming fundamental to the supply of travel products to retailers in the online channel." With a large percentage of people still turning to travel agents to book their travels GDSs might be here to stay. Over the past four years the use of the Global Distribution System has increased, "yet some industry observers suggest that GDSs may become nearly obsolete by 2020".
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    This article discusses the history, importance, and future of GDS in a way that is simple and easy to understand. It use to take a long time to make a travel reservation until GDS came along, and it is now used by travel companies and their agents everywhere. It allows them to see a variety of airlines, hotels, transportation, and activities to compare pricing, in order to select the best of each one for their clients. They say GDS will become extinct in a couple of years but this article states otherwise. They believe it will become more sophisticated/developed into something greater.
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    The article describes the importance of GDS to the travel industry. The article describes GDS as "a network/platform that enables travel agencies and their clients to access to travel data, shop for and compare reservations options and book travel." The system is used globally as it helps in generating travel sales in billions of dollars. Travel agents use the system access scheduling and inventory of hotels, car rentals, airlines and bus tickets all in real time. The system achieves this by linking the travel reservation sectors of car rentals, hotels and airlines. The major GDSs in the world are Sabre, Amadeus, Worldspan, Apollo, and Galileo. The authors argue that GDS is important to travel agents as it helps the agents to make reservations in real time for their clients and can complete bookings for their clients within a short time. The end of the article proposes that GDS may become obsolete by 2020 due to technological advances. However, the authors argue that the system will evolve with the technological changes and will not fall into disuse anytime soon.
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    GDS I feel will always have an impact in the travel industry because it is what it was built for since the beginning. Yes, we advance with apps and direct booking but people will always use travel agencies and GDS I believe will always be the primary source for booking for travel agents because it is what makes them comfortable.
miamigol

Sabre Doubles Down on Hotel Management Software – Skift - 2 views

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    Judging by its title, this may not seem like a breakthrough article. However, there are some important points worth discussing. The article indicates that some GDS companies, traditionally serving the airline industry, are now venturing into hotel property management systems. Since SABRE and Amadeus no longer want to depend exclusively on airline service, they are investing heavily in PMS technology. Furthermore, since the new trend is the implementation of cloud based PMS's, they are focusing their resources exclusively on cloud technology because it gives hotels more flexibility on services and integrations. The article suggests that while Oracle might still be a leader in this field, way ahead of its competitors, industry dynamics change so fast that SABRE and Amadeus will eventually become fierce competitors. Oracle is still the most used tool in this market and most hotel employees have received Oracle training at some point. Nevertheless, although that's an advantage for Oracle when it comes to savings in training cost, innovations on cloud based technology can provide more opportunities not available on conventional system servers.Therefore, this move by major GDS providers can prove a wise investment. Finally, another significant development in this article is the fact that SABRE will eventually add alternative lodging to its inventory such as Airbnb or corporate serviced apartments. This, in my opinion, will be an absolute game changer.
Olivier

Amadeus, Travelport and Sabre GDS Systems helping travel agencies grow using OTA model - 0 views

  • GDS is and will remain as the most important channel of distribution for airlines, hotels, and car rental companies alike.
  • Travel agents require the assistance of GDS and it is for the sake of their own profits.GDS serves as direct sellers of the Air Fares travel agents get into an agreement to the GDS and get access to a list of fares what he/she can again sell to the customers.
  • For Years, GDS has been serving the travel industry with reliability, security, speed and accuracy to airlines, hospitality, car rentals and many more. As per IATA study, the future of GDS is very huge and it will create a robust e-commerce platform for the travel industry
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    This is an article about the 3 main GDS in the world and how GDS helps Travel agencies to grow more using an OTA model. It explains the importance of the GDS in the travel industry as well as the possible future for it.
kaylaabad

What is a Global Distribution System (GDS)? | Global Distribution System (GDS) Definiti... - 0 views

  • facilitates transactions between travel service providers and travel agents
    • kaylaabad
       
      True function of GDS - "Facilitates transactions between travel service providers and travel agents."
  • It allows agents, both human and technological, to review information, compare prices and schedules, and make purchases from multiple different vendors in real time to quickly and efficiently create an itinerary for their clients.
    • kaylaabad
       
      GDS aids businesses in increasing their efficiency and customer service - "It allows agents, both human and technological, to review information, compare prices and schedules, and make purchases from multiple different vendors in real time to quickly and efficiently create an itinerary for their clients."
  • agents can determine which particular flights, accommodation, or other services best suit their client’s needs in seconds
    • kaylaabad
       
      Customer Service thrives off of this
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  • Travel agents (again, both human and online) are the primary target for today’s GDS networks
    • kaylaabad
       
      Who does GDS target? Travel Agents
  • in real-time
    • kaylaabad
       
      GDS allows all interactions and transactions to occur in real-time
  • Sabre, Travelport (the majority owner of Galileo, Apollo, and Worldspan), and Amadeus represent the leading GDSs today.
    • kaylaabad
       
      Leading GDS's today - Sabre, Travelport (the majority owner of Galileo, Apollo, and Worldspan), and Amadeus
  • Different corporations partner with different GDSs, so each system connects agents to their own set of participating vendors.
    • kaylaabad
       
      Each corporation has their own GDS's
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    This article discusses the functions of Global Distribution Systems, along with examples of these systems in todays industry. This article stated that GDS's "facilitate transactions between travel service providers and travel agent." This is backed up by the fact that GDS's allow travel agents to gather and store information in real time, essentially improving efficiency and customer service.
hectorpachon

A viewpoint on GDS surcharges and the evolving airline distribution landscape | PhocusWire - 0 views

  • The fact is that the current system is old. It’s been around since the 60s and it has serious flaws baked into its older mainframe approach. Not so long ago, research revealed security flaws in PNRs as used by the GDS, which meant they could be easily hacked.
  • This means that travel agents’ bookings are swayed by the airlines they have preferred agreements with. It earns them bonus payments if they reach a certain volume each year. This can skew the equation away from the traveler's best interests.
  • The fact is that three main players still dominate the global travel distribution system.
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  • Recently, there have been disputes between certain airlines and the GDS.
  • Tensions between airlines and GDSs have been further exacerbated with carriers making more from unbundling their fares and then offering services like luggage, food and drink as add-ons. This move has been hugely profitable for airlines -- and has increased airline revenues by shielding these add-ons from middlemen.
  • European airlines have perhaps been most active in exploring models outside the GDS.
  • The fact is that it’s new technology that will guide and change the travel distribution system. Smaller players have more of an opportunity to create innovative solutions that do not involve the big three.
  • They have direct access to consumers and are pushing hard into selling travel. If Facebook opens up its user base of more than one billion people to travel companies you can imagine that many will jump on board.
  • Airlines have been heading towards a merchandising strategy for some time now, increasing profits and shifting from a service provider to a retailer.
  • However, there is no doubt that this is the path they need to take to grow and attract wider sales.
  • The fact is, in order to make these changes successfully they cannot be restricted by financial burdens, outdated systems and old technology. New platforms and systems need to be continuously developed to support them as the airlines’ business model evolves and passengers demand more from their carrier wherever they book their tickets.
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    Some argue that the GDS is a fair system. It it does enable travel agents and clients to access travel data, make price comparisons, access special rates and book travel. The big 3 Travelport, Amaadeus, and Sabre do generate billions of dollars of global travel sales for travel providers. The fact is though that the current system is old, dating back to the 60's, has serious flaws, and can be hacked. It is also biased as travel agents bookings are swayed by the airlines they have preferred agreements with, which can skew the equation away from the traveler's best interests. Having 3 Big players with a virtual travel monopoly is not an ideal situation. Carriers are fighting back and airlines are changing strategy. Tension between airlines and the GDS caused by disputes has European airlines exploring models outside the GDS. To make the changes successful they cannot be restricted by outdated systems, old technology or financial burdens.
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    It discusses the high fees of the GDS and the fact that their system needs to be upgraded. Also, the challenges airlines face with paying those fees and ways the airlines are making additional revenue without having to pay fees to the GDS.
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    Due to the high fees some airlines were or are paying to the GDS companies, they are re-thinking their strategy to get more revenue out of the passengers, in order to mitigate the lost of revenue for not being anymore in an open GDS market like Amadeus. Amadeus knows they are the big gorilla in the market with a 44% of the share, compared to Sabre or Travelport, the other two leaders in the GDS market.
marvahb

British Airways Adds a Fee That Could Weaken Airline-Ticket Middlemen - Skift - 0 views

  • On Friday, International Consolidated Airlines Group (IAG), parent company of British Airways and Iberia, said that it will add a fee of £8 (about $10.63) per leg of a trip on tickets that are booked through the three largest middlemen for distributing tickets to travel agencies: Amadeus, Sabre, and Travelport.
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    In their attempt to cease the use of "middlemen", British Airways and Iberia will attempt something so bold that not many other airlines have done. The airline plans to add surcharges to the tickets consumers purchase through GDS's in hopes that they will book directly through them. Although many predict that they will fail, they originally got the idea from the airline Lufthansa, which implemented this approach back in the summer of 2015 and have not seen a loss in revenue since. Sabre did try to sue the airline for this however the case remains in limbo.
Andrea Ruiz

Global Distribution Systems in Present Times - Four Major GDS Systems; Amadeus, Galileo... - 0 views

  • The travel marketplace is a global arena where millions of buyers (travel agents and the public) and sellers (hotels, airlines, car rental companies, etc.) work together to exchange travel services.
  • Nowadays, more travel is sold over the Internet than any other consumer product.
  • Nearly 37 million of Americaÿfds more than 162-million active Internet users have already purchased travel online. Online travel bookings exceeded $23 billion in 2001, and are expected to reach $63 billion by 2005.
  • ...3 more annotations...
  • GDSs were actually among the first e-commerce companies in the world facilitating B-2-B electronic commerce as early as the mid 1970s, when SABRE (owned by American Airline) and Apollo (United) began installing their propriety internal reservations systems in travel agencies.
  • travel agents spent an inordinate amount of time manually entering reservations
  • There are currently four major GDS systems:   Amadeus   Galileo   Sabre   Worldspan 
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    GDS systems
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