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delaneyverger

New York Hotels Make a Green Pledge - The New York Times - 0 views

www.nytimes.com/...reen-hotels-new-york-city.html

new york hotels green initiatives green hospitality hotel solution green solution travel green initiative

shared by delaneyverger on 02 Sep 16 - No Cached
  • Marquee properties like the Waldorf Astoria New York, Grand Hyatt New York, Loews Regency New York and the Peninsula New York recently joined the NYC Carbon Challenge, a program Michael R. Bloomberg started as mayor in 2007 with the city’s universities to reduce their greenhouse gas emissions.
  • This initial group of properties — accounting for more than 11,000 guest rooms — has pledged to cut greenhouse gas emissions from their buildings by 30 percent or more in the next 10 years, a move that could reduce emissions by more than 32,000 metric tons and save $25 million of energy operating costs.
  • Similar to the Grand Hyatt, other NYC Carbon Challenge hotels may have to financially invest in energy conserving upgrades, but their leadership realizes that they will save money in the long run.
  • ...1 more annotation...
  • Like the Waldorf, tackling the issue of greenhouse gas emissions was already a priority for several of the properties before becoming a part of the NYC Carbon Challenge, but now they’re intensifying their efforts.
  • delaneyverger on 02 Sep 16
     
    This article talks about a group of New York City hotels that have pledged to become greener. Seventeen hotels have joined the NYC Carbon Challenge, an initiative originally created to get the city's universities to reduce their greenhouse gas emissions. These hotels have pledged to reduce their greenhouse gas emissions by at least 30% in the next ten years, which can significantly reduce the amount of greenhouse gases produced by the city's buildings. This is all in an effort to reduce the city's overall greenhouse gas emissions 80% by the year 2050. The Office of Sustainability worked with the Hotel Association of New York City, a coalition of hotels in the city, to get this first group of hotels involved with this green initiative. The hotels that have already started working towards making their property greener are already on the right track to meeting their goals and these implementations will involve minor construction and little hindrance to guests. The article talks about some of the changes that these hotels are making, such as changing to LED light bulbs, installing more energy-efficient elevators, implementing sensors that turn off bathroom lights after a certain period of inactivity, and using an energy-conserving air-conditioning system. Although these changes will cost the hotels a hefty sum of front, they also know that these changes will save them money in the long run. Most of these changes will not be visible or known to guests, but people who want to stay someplace that is environmentally-conscious can educate themselves about what these hotels are doing.
Emily Bova

Personal panic alarms part of contract for hotel staff in NYC - 0 views

www.securityinfowatch.com/...logy-would-protect-hotel-staff

alarms personal hotel

shared by Emily Bova on 18 Feb 12 - No Cached
Bing Liu liked it
  • Kevin Character on 18 Feb 12
     
    Changes are coming for New York City hotel workers. A proposal between the Hotel Association of New York and the New York Hotel Trades Council would equip hotel staffers with personal panic alarms. Employees like house keepers are calling for the extra safety measures for fear of being assaulted in a guest room. Concern is also circulating outside New York in places like Sacramento, California. The personal security devices were tested on students at California State University at San Marcos last year. I believe hotels will begin to implement more measures like this in large cities like New York. Similar to airports and large department stores, safety is a major concern. I believe the personal panic button is a great idea for any hospitality space that accommodates a large number of people.
  • ...3 more comments...
  • Craig S. Wright on 19 Feb 12
     
    I imagine this would help increase employee satisfaction etc. There is a real need for this and I could see major benefits from such technologies.
  • Ganna Gorbachuk on 19 Feb 12
     
    I think this is really important to increase not only customers comfort but the people who work inside the system and provide this comfort. Feeling that you are important and everything is under conrol can make the life of hotel's staff.
  • Jordan Failing on 20 Feb 12
     
    This article is about a personal panic button that hotel workers in New York City could soon be wearing or have on them during work, which in case of an emergency can call for help with just a push of the button. This new technology is coming about after many housekeepers were asking for better security, since many are worried about assaults from cleaning rooms by themselves, which the article says "is one of the dirty secrets of workplace violence in the hospitality industry." . Other Hotel workers from cities around the United States are also interested in this new device. The device is also being tested at a University for its students.
  • Bing Liu on 20 Feb 12
     
    I think this new proposal may draw people's attention to employees' safety issues within the hospitality industry. It is also important for hotels and restaurants to make sure that their employees work in an environment that is danger free and threats free. The panic button can provide the instant location of the staff and once if something goes wrong, the time for rescue will be shorten. It is really a beneficial proposal for the entire hospitality industry.
  • Emily Bova on 30 Mar 12
     
    Pending approval, personal panic alarms would be carried by staff members in all New York City hotels. These panic buttons would be carried by the staff member during their shift so that they are easily and quickly accessible should something happen. Fox News in Sacramento, CA reported that house keepers voiced their desire for more saftey measures to be put in place. Assaults on house keepers may be more common than people think. House keepers tend more often to be women and they tend to work alone or with only one other person. Hotels host many events in which guests may be drinking which in turn creates the potential for violent or inappropriate actions. Not only is the safety of guests important to the hospitality industry but safety of employees is paramount as well. Having personal panic buttons would give house keepers and workers alike more peace of mind should they encounter any uncomfortable or unsafe situation.
Yekaterina Ponomareva

Wi-Fi in the walls at the Mandarin Oriental New York | SmartPlanet - 0 views

www.smartplanet.com/...21827

shared by Yekaterina Ponomareva on 22 Mar 12 - No Cached
  • Wi-Fi in the walls at the Mandarin Oriental New York
  • there’s wireless Internet in the walls
  • The hotel group has contracted Ruckus Wireless to install its Wi-Fi wall switches for all 248 guest rooms in its flagship New York City hotel, citing “explosive demand” for wireless capacity.
  • ...2 more annotations...
  • As befits a five-star hotel, the Mandarin New York has a history of early tech adoption: it was among the first to deploy a converged IP network, distributed antenna system
  • IP-based voice, stored and broadcast IP video
  • Yekaterina Ponomareva on 22 Mar 12
     
    The article describes the new IT feature installed in a flagship hotel of Mandarin Oriental Group of hotels - that is a WIFI feature installed into the walls of every guest room. Mandarin oriental New York is known as technologically savvy hotel, which adopts all new technology features, that appear in the market. Capacity, coverage and user density were major problems for the hotel before, but the time to change has come when iPhones and iPads hit the market and the need of new technologies has appeared.
anaslip

10 Examples Of Customer Experience Innovation In Hospitality - 1 views

www.forbes.com/...ence-innovation-in-hospitality

innovation technology hospitality software

shared by anaslip on 24 May 20 - No Cached
  • When a guest feels the hotel understands them, they are 13% more likely to stay there again. The majority of hotel visitors want to experience new technology
  • Marriott is testing the technology at its hotels in China, which shortens check-in time from three minutes or more to less than one minute.
  • InterContinental Hotels Group is creating AI smart rooms in its hotels in China. The rooms allow guests to use voice control technology and speak naturally to get personalized assistance for both business and personal travel.
  • ...9 more annotations...
  • Aloft Hotels uses Botlr, a robot butler, to deliver items to guests around the clock.
  • Guests at New York’s Yotel can have their bags stored with Yobot, a robotic luggage concierge. Robots aren’t entirely replacing humans, however—a lesson learned by the Henn-na Hotel in Japan, which fired half of its all-robot staff to employ more humans.
  • More hotels are moving away from traditional room keys to leverage RFID technology through guest wristbands. The technology is popular at resorts like Disney World and Great Wolf Lodge.
  • The Cosmopolitan in Las Vegas has Rose, an AI concierge who can help guests book spa services and restaurants and offers insider information like secret menu items at the hotel bar. Four Seasons Hotels uses Four Seasons Chat for 24/7 chat service that is powered by humans, not AI, for a more personal touch and responds to messages in 90 seconds or less.
  • . Hilton Hotels has introduced mobile check in for rewards guests to seamlessly check in, choose their room and unlock the door through an app. 
  • ach room at the CitizenM Hotel in Amsterdam comes equipped with a MoodPad tablet, which allows guests to change the temperature, TV, window blinds, alarm and lighting in one place. Some Marriott hotels have smart shower doors where guests can jot down their ideas while in the shower and then email the image to themselves for future use. 
  • A number of hotels and resorts, including Radisson and Omni, offer the service and have seen improved customer satisfaction and online booking rates. 
  • Hilton uses location-based services at some of its resorts to alert guests to events and activities that might interest them based on where they are on the property.
  • The wall of each room at Hub by Premier Inn in the U.K. includes an AR map of the local area. When guests point a smartphone at the map, they can learn about local attractions and get recommendations for the best things to do and see.
  • anaslip on 24 May 20
     
    This article tells us about 10 new innovations in the hospitality world. Mostly it is talking about some innovations in the hotel industry such as face recognition at the registrations, voice-controlled rooms, and smart amenities.
Ryan Jove

New York Food and Wine Festival Blue Moon Burger Bash 2012 - Winners Announced | Burger... - 0 views

burgerconquest.com/...er-bash-2012-winners-announced

new york york food wine festival blue moon conquest announced winners bash burger hospitality Business travel solution

shared by Ryan Jove on 17 Oct 12 - No Cached
  • New York Food and Wine Festival Blue Moon Burger Bash 2012 – Winners Announced
  • It happens once a year, every October as the entire city is taken over by the dozens and dozens of events that happen all over the city during the Festival
  • New York’s own Pat Lafrieda
  • ...2 more annotations...
  • . Attendees are guaranteed a great time with great Burgers from great Chefs and restaurants using great Meats.
  • This allowed them to expand the event up to 3000, hungry and excited attendees including yours truly.
  • Ryan Jove on 17 Oct 12
     
    This past weekend, I was lucky enough to attend the New York City Food and Wine Festival Burger Bash.  This large scale event held 300 people and utilized 28 burger places to demonstrate their burger might.  The technology they used was interesting.  They first had ticket scanners that corresponded with bracelets, clearing you for admission.  They gave everyone coins to vote in a process that would declare the Burger champion.  On stage, they had many microphones, with a whole band rocking out.  They used ID scanners to check how old people are.  I think that this event utilized effectively technology, but only used somewhat dated means due to their relaxed nature.  It was highly successful, but in terms of tech, very simplistic.
rebecca Bonet

New York's Fiestah makes event planning easier than ever | VentureBeat - 1 views

venturebeat.com/...fiestah

shared by rebecca Bonet on 17 Nov 12 - No Cached
  • Enter Fiestah, an online marketplace that promises to connect New York City event planners and all kinds of vendors in a much easier manner than what’s described above.
  • Enter Fiestah , an
  • . Fiestah generates revenue by taking a 10 percent cut of each transaction.
  • ...6 more annotations...
  • The event planner simply signs into Fiestah’s dashboard, inputs what “items” they need for the event, and then vendors place bids to fill in those needs
  • . If you’re a vendor — such as a baker, DJ, photographer, caterer, food truck, or personal chef — you can look through events in the area and make bids.
  • Fiestah chief operating officer Nurul Yahya (pictured above in the pink shirt) said that she came up with the idea for the startup a few years back.
  • . The next thing on the company’s long to-do list is to create full merchant profiles with the ability to rate vendors some time in the next few months. And, as it might not surprise startup-world watchers, the next city Fiestah plans to bring its marketplace to is San Francisco.
  • My first exposure to Fiestah was on the “Startup Bus,” where I met 14 startups that were trying their hand at pitching investors and meeting other young companies in Montreal.
  • New York-based Fiestah was founded in February and is currently self-funded. The team said it is in contact with several angel investors and hopes to secure seed funding early next year.
  • Jia Zhu on 17 Nov 12
     
    New York Fiesah is an online marketplace that connect NYC event planners and all kinds of vendors in a much easier manner. The event planner signs into Fiestah"s dashboard, they input the items they need and then vendors place bids to fill in those needs. Fiestah generates revenue by taking a 10 percent cut of each transaction. Another thing Fiestah provides for both parties is that the payment is held in escrow until the vendor completesits task, meaning both sides need to get what they want first. This will make sure both parties can get what they want. Testah team has been hard at work building out the marketplace, introducing themselves to lots of NYC business, and trying to get traction. The next thins on the company's long to -do list is to create full merchant profiles with the ability to rate vendors some time in the next few months. Also Fiestah plans to bring its market place to a next city - San Francisco.
  • rebecca Bonet on 17 Nov 12
     
    The article talks about an online company in New York that was designed by Nurul Yahya called Feistah. It's an online event planning that allow all kind of vendors in a much easier manner then what's described above. The event planner simply signs into Feistah dash board input what "item" they need for event and then vendors place bids to fill in those needs. The company generates revenue by 10 percent cut of each transaction. In the next thing on the company's long to-do list is to create full merchant profiles with the ability to rate vendors sometime in the next few months. Fiesta next expansion is to startup in San Francisco.
Marcos Oliveira

The Kimberly Hotel First NYC Hotel To Unveil InRoom Touch Scree - 0 views

www.hotelinteractive.com/article.aspx

shared by Marcos Oliveira on 13 Jan 13 - No Cached
  • The Kimberly Hotel, New York City's premier European-style boutique hotel, announced today it will now offer Intelity's ICE Touch (Interactive Customer Experience) screen systems in all guestrooms and suites
  • guests have access to everything they want,
  • Kimberly Hotel in Midtown Manhattan
  • ...6 more annotations...
  • Intelity's ICE software. The software provides guests easy touch screen access to control their entire hotel experience.  Travel services available via the ICE software solution include weather forecasts, NYC destination guides, transportation services with a "Directions" module that allows guests to "map" to-and-from destinations using Google Map, flight status updates and the ability to print boarding passes at no extra charge.
  • services available via the ICE software solution include weather forecasts, NYC destination guides, transportation services with a "Directions" module that allows guests to "map" to-and-from destinations using Google Map, flight status updates and the ability to print boarding passes at no extra charge.
  • Kimberly Hotel is Manhattan's only true European-style boutique hotel, offering gracious hospitality and timeless elegance
  • Kimberly Hotel is located at 145 East 50th Street in New York City
  • Intelity, headquartered in Orlando, is a hospitality software solution company focused on the self-service marketplace
  • Intelity designs its software/hardware products with a focus on generating higher revenues, reducing operating costs and increasing guest satisfaction
  • Marcos Oliveira on 13 Jan 13
     
    The Kimberly hotel located at 145 East 50th Street in New York City became Manhattan's and New York's first hotel to utilize touch screen technology in its guest rooms. The technology is provided by Intelity, an Orlando based hospitality software solution company. The touch screen use a prgram called ICE (Interactive Customer Experience) to allow guests to order room service, check flight status, express check outs, check destinations using Google maps, and even the ability to print their boarding pass. This software and touch screen technology will definitely increase employee custoemr service and reduce guest wait time. Hotel personnel will be able to spend more time with the guest because many of the tasks will be literally at the guests fingertips. The hotel will save money because they will not need to staff as much because of the automated system. Fantastic technology.
frank rodriguez

A Green Way to Dump Low-Tech Electronics - NYTimes.com - 0 views

www.nytimes.com/...30ewaste.html

E-waste New York Times

shared by frank rodriguez on 21 Sep 12 - No Cached
  • “It’s pretty well known that if it gets into the landfill, it gets into the groundwater,” he said. “Its chemicals pollute.”
  • Mr. Reilly decided to take advantage of a new wave of laws in Maine and elsewhere that require television and computer manufacturers to recycle their products free of charge
  • Since 2004, 18 states and New York City have approved laws that make manufacturers responsible for recycling electronics, and similar statutes were introduced in 13 other states this year
  • ...1 more annotation...
  • The Environmental Protection Agency estimates 99.1 million televisions sit unused in closets and basements across the country
  • frank rodriguez on 21 Sep 12
     
    Hey all, here is something interesting I found. It is an article that talks about E-waste and how it is being dealt with in the United States. Over the course of the last decade, many people have come to the realization that electronics, such as televisions and computers could be potentially harmful if not disposed of in the right way. States like Maine have implemented laws, where it is mandatory for people to recycle their products. The laws are intended to prevent a torrent of toxic waste and outdated electronic equipment. The article states, throughout the entire nation an average of 99.1 million televisions sit in people's closets and are unused. Places like Washington State have responded well to the problem. Over the course of a few years, Washington has dumped almost 15 million pounds of E-Waste. Other States Like New York and New Jersey, have banned throwing televisions in regular trash. It is mandatory to take them to a recycling station.
  • frank rodriguez on 21 Sep 12
     
    It's time to be green! LET'S RECYCLE!
  • Gaby Belardo on 24 Sep 12
     
    Frank, I completely agree with your stance on recycling. It really is time for people to take responsibility and care about our planet. With the rapid rate at which technology is being updated, electronic waste will just continue to grow. I am glad that laws are being formed to cope with this tremendous issue. I agree with this statement from the article: '"We think it is unreasonable that an individual industry be designated as trash collector," Mr. Fannon said.' I agree with Fannon's view that local governments should help with recycling electronic waste. I agree because something definitely needs to be done, but the responsibility should not be placed on one group.
anonymous

Safety and Security in the Tourism Industry - A Regional Perspective on Tourism Security - 1 views

da-academy.org/johnson46.html

safety security tourism industry travel

shared by anonymous on 28 Mar 12 - No Cached
  • Diane Cacho on 28 Mar 12
     
    Safety and security is crucial when it comes to the tourism industry. Traveling in the Caribbean has increased from 1980 to 2004, from 6.9 million in sales to 21.8 million. I am sure now that it's 2012 this amount has tripled. Tourism is worldwide and a very competitive industry. The consumer has to spend a good amount of money just to be able to afford traveling by cruise, or airplane to a good hotel (Possibly a Travel Package) just to be able to stay in the Caribbean some more so than others. So at this point in time the consumer is also sensitive to the tourism product since it is perceived as subjective and experimental. Tourism, therefore; becomes highly aware to these perceptions of any possible danger in traveling to the Caribbean and security in your stay there. Since 9/11/01 this became highly evident that the safety of your consumers is extremely important into providing excellent service in the traveling industry.
  • anonymous on 14 Feb 17
     
    Tourism security is something that all travelers are worried about. People coming from all over the world to see a new place are excited to explore their new surroundings. Safety and security are key to providing quality in tourism. The success or failure of any tourism destination strictly depends on being able to provide a safe and secure environment for tourist. We all have some concerns about our safety when it comes to booking our next trip. This is highly understood with all the massive attacks thats going on around us. For instance New York city is one of the most busiest in America it also know for the tragic 9/11 incident that took the lives of thousands of innocent people. New York recently had an explosion that injured 29 people in Manhattan just last year September. With incidents like this happening it effects airport business many passengers are not content flying into NYC. The inclination of tourist from different parts of the world fell sharply after 9/11 according to World Tourism Operation international tourist arrivals slumped by 1.3 percent in 2001
anonymous

Biometric facial recognition payments and matching, security and identity verification ... - 0 views

www.biometricupdate.com/...verification-tools-at-nrf-2020

biometric facial recognition payments matching update tools verification identity security technology hospitality hotel software business tech travel solution mobile green

shared by anonymous on 14 Jan 20 - No Cached
  • NRF 2020 Retail’s Big Show is the world’s largest retail conference and expo currently taking place in New York City.
  • FaceFirst is introducing at NRF 2020 Retail’s Big Show in New York City a software development kit (SDK) that helps developers add biometric facial recognition and video analytics to security and identity verification products,
  • Companies such as retailers, hospitals, law enforcement and transportation centers already leverage FaceTrust facial recognition and video analytics for real time threats and to improve customer engagement.
  • ...3 more annotations...
  • Elo is introducing an updated unified architecture for points of sale and interactive retail solutions.
  • Hardware platforms with software applications and technologies are presented at the event by Kiosk Information Systems and its parent company Posiflex, including self-service ordering for quick service restaurant (QSR) ordering automation.
  • Kiosk will demonstrate digital signage models ranging from countertop to slim freestanding form factors with facial detection technology integrated with AI, and a loyalty platform to show how kiosk technology can be used for customer retention programs.
  • anonymous on 14 Jan 20
     
    Every year, NRF hosts a large retail conference in New York City to debut new technology for the new year. At the 2020 Retail's Big Show, some of the most innovative technology was displayed for all to see. Technology including: FaceFirst, Elo, and Kiosk.
Xue Yan

Morgans Hotel Group Launches Intelity's ICE, a Digital Extension of - 3 views

www.hospitality-industry.com/...tys_ice_a_digital_extension_of

hotel ICE software

shared by Xue Yan on 31 Aug 12 - No Cached
  • NEW YORK, July 20 - Morgans Hotel Group Co. (NASDAQ:MHGC) (“MHG”), the original boutique hotel company, announces its plans to launch a new virtual concierge program, a digital supplement to its renowned “GEM” (guest engagement manager) services. This initiative utilizes Intelity’s ICE (Interactive Customer Experience), via iPads, which will be available in all guest rooms at Royalton.
  • This innovative hospitality development will offer guests the opportunity to interactively explore the hotels many amenities, browse and order in-room dining options, communicate with the concierge for tickets to events, or arrange a car service; all on brand new Apple iPads.  Guests will even be able to personally manage their requests using the new ICE Touch program in-room technology. From the convenience of their room, guests will have direct communication with hotel management allowing them a novelty experience and further establishing a seamless stay at Royalton
  • In addition to serving as a resource for guests, this new platform also offers advanced communication tools for hotel staff, including real time messaging, notes from the General Manager, messages regarding programmed events, and information on specialty cocktails and featured menu items from the restaurants’ Chef. Hotel employees will even be able to program specific video or on-screen messaging for in-house groups. Royalton, already renowned for their staff and service, expects this program to enhance guest communication while heightening operational efficiencies.
  • ...1 more annotation...
  • “This is an opportunity for Morgans Hotel Group to provide a unique and engaging guest experience, while staying on the cutting edge of technology.”
  • Xue Yan on 31 Aug 12
     
    The Intelity's ICE is a new virtual concierge program, as a digital supplement to its renowned "GEM" (guest engagement manager) service, which is established in Mogans hotel in New York. By launching the Intelity's ICE, nearly all guests' requirements can be accomplished quickly, for guests can explore the amenities in the hotels, search for events in the city, buy tickets and communicate with the hotel working staff through an ipad in each room. Not only that, but the hotel managers also find it a great program to communicate with the working staff. To the hotel managers, they think that the program can enhance customer service and increase communication opportunities as well as heightening operational efficiencies
  • Michael Anthony on 31 Aug 12
     
    I found the mobile app to be most interesting because my article disscussed that as well. I feel that the mobil app will certainily create a unique experience for the visting guest. By going digital there are many benefits to not only the guests but the environment as well. There will be longer be a need for plastic room keys, or large amounts of paper. Hotels will be able to save expenses and man power by providing systems like the new virtual concierge program. In particular, you won't need to hire so many people to book reservations over the telephone. Everything can be done through the Ipad which most people have now a days anyway. However, I would feel better if there was trouble shooter around should the guest not be able to comprehend the technologic system.
Gerson Dias

The Ruckus Smart Wi-Fi System - 0 views

www.4hoteliers.com/4hots_fshw.php

technology travel

shared by Gerson Dias on 28 Jan 12 - No Cached
  • Gerson Dias on 28 Jan 12
     
    One of the biggest complains received from travelers or hotel guests in New York is paying for Wi-Fi and not being able to get cellular data service. While wired and wireless service was available, the lack of cell phone signal for downloads and data service caused travelers to become frustrated. To help out, the Mandarin Oriental, New York decided to deploy a converged IP network and install the Ruckus Wi-Fi wall switches in every room to help with cellular and wireless capacity and coverage. Since installing the Ruckus Smart Wi-Fi system, Mandarin Oriental, New York has seen user capacity more than triple and wireless traffic eclipse traffic on the wired network, while customer wireless complaints have dropped by more than 85%.(But the benefit isn't just for the guests. According to the hotel, the new wall-switch Wi-Fi "dramatically reduces the cost and complexity of installing and managing wired and wireless network services."
  • gaby bestulich on 28 Jan 12
     
    This is awesome, especially in New York where the wi-fi traffic is crazy busy all the time. It is true that most guests do complain about having to pay for the wi-fi. I work at a hotel and that is one of the most complaints that I get. Even though in the article they say that the guests still have to pay for the wifi, it does allow the guest to have the confidence that they will receive a strong signal and that the internet will work.
Xu Wang

Americans Want to Fly Wireless - 2 views

www.hospitality-industry.com/...americans_want_to_fly_wireless

shared by Xu Wang on 08 Sep 12 - Cached
  • Americans don’t want to unplug from their portable communication devices when flying.
  • 80 percent of respondents want the option to connect to the Internet during their flight.  An additional 66 percent would like to be allowed to talk on their cell phone. 
  • This is good news for airlines that already offer wireless services to their passengers.  However,
  • ...5 more annotations...
  • Americans are reticent to pay for Wi-Fi,
  • In addition, while flyers would also like the option to use mobile phones mid-flight,
  • 55 percent of respondents were concerned that such usage could put the safety of their plane at risk. 
  • “Not only do American travelers want to stay ‘plugged in’ during their flights, but there is also a much higher tolerance for in-flight mobile phone use than we expected,”
  • “It is good to see that the FAA is looking at ways to satisfy this demand through possible new allowances.” 
  • Xu Wang on 08 Sep 12
     
    Wireless networking is a important application of computer networks. And this news is very interesting. Because with my own experiences during traveling, I found out that a lot of passengers do not want to turn-off their phones during their flying time, some may choose to turn to the fight mode. And when I took Qatar airline, I found out that they install the wireless services for people to send message or make phone calls. That was the first time I experience this kind of service, I was very excited but calmed down when I saw the expensive fees I need to pay if I want to use. So I think it is time for FAA to look ways which can satisfy travelers' demand through possible new allowances.
  • Nelson Placa on 09 Sep 12
     
    I am one of those Americans that have a hard time disconnecting from technology when boarding an aircraft. I usually fly American Airlines and a majority of their airplane offer Wi-Fi available for purchase, I don't mind paying $12.95 so that I can stay entertain, I can't wait to hear the chime at 10,000 feet followed with the message from the flight crew telling me that "it is now safe to use electronic devices." On May 16th, 2012, Virgin Atlantic announced that passengers would be able use cell phones onboard the airplane utilizing VoIP. Can you imagine this technology aboard a plane from Los Angeles to New York? http://www.tomshardware.com/news/Virgin-Atlantic-Cell-Phones-Planes-In-Flight-Cost,15642.html
ysuarez123

Want to Relax in a Nice Hotel for 15 Minutes? An App Can Make That Happen - The New Yor... - 0 views

www.nytimes.com/...hotel-rooms-by-the-minute.html

shared by ysuarez123 on 02 Feb 18 - No Cached
  • By-the-hour hotel rooms aren’t a novel concept.
  • But while these brief rentals are traditionally found at budget hotels, the enterprises today involve higher-end properties and are targeting middle-class to affluent customers for considerably different purposes
  • The guests who might book these rooms, he said, include travelers with layovers, corporate travelers who need a quiet place to work and don’t have an office in town, and locals who are seeking some downtime during the day and find it more convenient to check into a hotel near where they are rather than go back home
  • ...5 more annotations...
  • Dayuse.com, available for 4,000 hotels in 22 countries, also partners with three- to five-star properties, with a three-hour minimum on reservations.And now, with the app Recharge, users can book rooms by the minute at luxury properties in New York City and San Francisco
  • Recharge’s customers — more than 30,000 as of November — are mostly locals and include mothers who want a clean place to nurse their babies or pump their breast milk, people seeking a quiet space to take a phone call and those seeking a midday reprieve. “We’ve even had fathers who need to change their child’s diaper and would rather do it in a hotel room than in a coffee shop bathroom,
  • According to the company’s research, a 250-room property can get almost 275-rooms’ worth of revenue in one day from these short stays
  • Every hotel listed on Recharge’s app has a service fee, ranging from $30 to $50. The more luxurious the hotel, the higher the fee. After the service fee, per minute prices for the stays range from 50 cents to $2.
  • Recharge is easy to use and has an appealing list of hotels. In a market in which companies sell stays at properties for small chunks of time, the brand’s by-the-minute feature helps it stand out
  • ysuarez123 on 02 Feb 18
     
    This article focuses on new hotel apps, focusing on Recharge, that let you rent upscale hotel rooms by the minute/hour. As the article states, this is not a new concept and has been offered in the pass usually at motels. This app looks to change the demographic of those looking to rent hotels for a small amount of time. The app is already active in popular cities around the world, they aim to only work with 3-5 star hotels. I downloaded the app and thought the pricing was a little concerning, but it goes back to the demographic the app is targeting. Recharge aims to appeal to travelers with long layovers, business people looking for a quiet spot in between meeting, sight seers that may need a nap, and even mothers looking for a safe place t publicly breastfeed. Their pricing is right in line with their target demographic as the cheapest price is usually around $30 per hour, and there is always a service fee; the author of the article talks about staying in a hotel for 15 minutes and paying $65 dollars. Personally the pricing is a huge setback, but business wise it makes sense. You are covering the cost of housekeeping having to go in and reset the room, and front desk reprogramming the keys/ handling check in and check out. While I think the system could create a bit of a challenge for hotels in terms of making if something is ready and clean or not, it is another opportunity to increase revenues. This app especially during the slow season for hotels, could help them fill their less desired rooms, if only for an hour. It is similar to a restaurant way of thinking "How many times can we flip this table (room) in peak hours". I may not use the app, but if I was traveling with friends and splitting the cost, I would definitely take the opportunity to pay a few bucks to nap in a 5 star resort.
damanigoode

Reopening Las Vegas: Casinos, businesses open amid protests, COVID-19 - 0 views

www.rgj.com/...3157398001

Las Vegas casinos protests covid reopening

shared by damanigoode on 08 Jun 20 - No Cached
  • It was set for launch on Tuesday morning, two days before casinos planned to end the coronavirus shutdown and open doors to visitors for the first time in almost 80 days.
  • demonstrations resulted in hundreds of arrests
  • things changed again when another violent night of unrest left a police officer shot in the head and a man dead outside a courthouse. The commercial was shelved
  • ...4 more annotations...
  • Because of the passion and sensitivity and pain our community was feeling as well as every community in the country, we thought it would be more appropriate to show restraint."  
  • With intel from the Las Vegas Convention and Visitors Authority, Vassiliadis monitors room occupancy rates, bookings and visitor numbers at McCarran International Airport. The data, he said, has been promising – but nowhere near pre-pandemic levels.
  • MGM Resorts International is only booking 30 to 35 percent of available rooms at the reopened Bellagio, New York-New York and MGM Grand.
  • “While it was different, it was safe, it was fun, and it’s still the Vegas I know.’
  • damanigoode on 08 Jun 20
     
    Las Vegas casinos delayed their anticipated reopening by several days due to civil unrest and protesting. Digital marketing including a new ad campaign was ultimately pulled due to the heightened sensitivity surrounding recent events. Once the strip was eventually allowed to reopen, preliminary data was promising, but nowhere near pre-covid numbers, and capacity at resorts like MGM was being kept under 35% for the time being.
blevi022

Branded Strategic Hospitality Created by NYC Restaurant Owners to Connect Technology an... - 0 views

www.prnewswire.com/...he-time-of-tech-301086799.html

shared by blevi022 on 12 Jul 20 - No Cached
  • New York City restaurant owners join forces to create a platform, Branded Strategic Hospitality "Branded" to capitalize on the opportunities to invest and partner with early and growth-stage Hospitality Technology companies
  • The COVID crisis has accelerated the "Time of Tech" for the Hospitality Industry, and the Branded team believes that deploying additional capital as well as making new investments is the right course of action for this investment and advisory platform
  • Branded, a hospitality technology investment & advisory platform (https://www.brandedstrategic.com), has positioned itself to continue to be at the intersection of technology and capital
  • ...6 more annotations...
  • This is particularly important and timely as the hospitality industry has been forced to quickly adopt and embrace technology to survive the "new normal". The global pandemic has only increased the significance and importance of hospitality-centric technology companies for the industry and has put a spotlight on Branded's investment thesis that the hospitality industry must embrace
  • Branded believes that continuing to identify, vet and make new investments as well as deploy additional capital to several of its current Partner Companies is the right course of action for this investment and advisory platform
  • When the restaurant shutdown was embraced by most states, Branded's off-premise and mobile/touchless HI-Tech Partner Companies immediately demonstrated an ability and desire to be allies to the industry.
  • Branded team is in a unique position to "test before they invest" and deploy capital in companies after successful in-store trials. The team is able to offer real insights to on the most pressing and important problems, challenges and opportunities that restaurant owners face
  • We've found that our boots on the ground experience and our ability to use our network of restaurants to test and vet emerging technology has proven to be beneficial in not only accelerating the growth of our partner companies, but also making smarter strategic capital introductions,
  • In terms of the Coronavirus crisis, it has challenged the industry in ways that we have never seen before, and technology is more important than ever. The adoption of HI-Tech will be crucial for restaurants to continue to earn revenue in a socially distancing society."
  • blevi022 on 12 Jul 20
     
    This articles discussed a synergistic partnership for technology investment by New York City restaurant owners. This is intended to encourage investment in technology in ways attuned to the needs of avidly Actual restaurants in practical ways.
ovila009

Proximity Marketing Examples: 28 Retail Companies Nailing it with their Campaigns | Bea... - 0 views

blog.beaconstac.com/...-proximity-marketing-campaigns

shared by ovila009 on 16 Nov 20 - No Cached
  • Unacast’s latest Q4 Proxbook report confirms that beacon deployments are on track and the numbers align with ABI Research’s forecast of 400 million beacons to be deployed by 2020
  • we bring you a comprehensive list of 28 retail companies that are making a mark with their proximity marketing campaigns via beacons.
  • Eat touted this move as a “strategic pillar” in its communications because it allowed the company to access more information about customer behaviour and drive business intelligence to make precise decisions about how consumer behaviour can be influenced.
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  • As a part of this program, the chain tapped a popular Turkish loyalty app called Shopping Genie, to target customers while they were around the premises of a local McD Café.  Customers got mobile coupons, via the app, which prompted them to purchase a coffee and receive a beverage from the new drink line for free. This proximity marketing campaign via beacons helped McDonald’s achieve 20% conversion rate with 30% of users who received the promotion!
  • Bluetooth beacons were deployed at the point of purchase, where customers were waiting in line to pay or just moving around.
  • These beacon notifications offered two Red Bull cans for $4! Apart from making a profit out of campaigns, Red Bull also monitored the entire campaign in real-time and captured customer behaviour.
  • The retail giant used GE light bulbs to house beacons and send push notifications of specials and discount coupons to in-store customers. These beacon-equipped LED bulbs can track shoppers within a store by using the beacons hidden inside them
  • Carrefour has extensive iBeacon networks in all 28 of its hypermarkets in Romania through which the retail chain offers its consumers a simple, intuitive, and fun app for orientation inside hypermarkets from area to area
  • The retailer’s beacon-enabled app automates the commercial content delivery and collects essential data about in-store consumer behaviour. Its proximity marketing campaign keeps consumers informed about the products, services, and actual special offers from each of the store departments.
  • Popular convenience store group Nisa piloted iBeacon technology to track its shoppers by attaching Bluetooth Low Energy (BLE) beacons to trolleys and baskets
  • These sensors picked up the signals emitted by beacons and collected location data which was then fed to a cloud-based server for analysis.
  • used iBeacon technology to gamify the Ladies’ Night event with brands providing offers, discounts, freebies, and prize giveaways. Many retailers such as Hotel Chocolat, Krispy Kreme, Cath Kidston, and House of Fraser, participated in the event
  • The event was highly successful as it saw more than 500 app downloads within the first three hours, with over 500 offers redeemed. All 120 hotspot offers were redeemed within the first 52 minutes of the event.
  • Best Buy implemented a beacon strategy to help boost sales and improve personalisation of experience. The retail giant chose to use their own application as well as Shopkick retailing app to offer rewards to shoppers, simply for stepping foot in the door.
  • Hammerson rolled out beacons across their shopping centres to improve personalisation of consumers’ shopping experience. Their beacon-enabled Plus app was initially trialled at Les Terrasses du Port in Marseille and it ranked among the top 10 lifestyle apps in France.
  • The app also allows a consumer to call for assistance. A member of the staff receives the request informing them that a customer is waiting for help
  • UK supermarket Waitrose started using iBeacon technology at its relatively new experimental Swindon store to deliver price promotions to consumers when they were near a particular aisle or food counter
  • UK supermarket giant Tesco launched its “biggest trial” of iBeacon technology, in partnership with consumer goods company Unilever, by deploying beacons in 270 stores across London. They launched the ‘Mpulse app’ as a part of the Pink and Black marketing campaign
  • using beacons to target passers-by based on their interest. They change campaigns based on distinct seasons including prom season at colleges
  • Oscar Mayer worked out an interesting deal with the supermarkets which would allow them to place beacons at the deli counter. This location helps them convince shoppers to buy the specials of the week while waiting at the counter.
  • Amazon, the retail giant started a new convenience store in Seattle, U.S. in Jan 2018. Amazon Go is an 1800 sq feet mini market filled with food and technology. They have deployed an array of cameras, beacons and other proximity sensors to make the store one-of-a-kind
  • World-famous brands such as Hamleys, Armani, Longchamp, and Hackett form the 80% of the retail companies that have deployed beacons in their Regent Street stores with the aim of pushing exclusive and personalised marketing messages to customers via iBeacon technology. Shoppers receive alerts and tailored content about everything, from new in-store promotions to exclusive offers only available for visitors to Regent Street, as they pass
  • Neiman Marcus, the high-end retail chain, piloted beacons at three stores—Austin, TX, Walnut Creek, CA, and San Antonio.
  • Rite Aid has installed beacons in over 4,500 US stores for retargeting and personalization of user experience. This large-scale beacon deployment by the Pharmacy chain is the largest beacon installation program in a retail setting till date. In fact, it has even surpassed the one undertaken by the famous Macy’s
  • a collection of beacon-level proximity data to strategize their retargeting plan and achieve personalization capabilities similar to those that have been used in e-commerce
  • Walgreens has innovated considerably in the mobile retail space by using iBeacon and other technologies at over 7000 locations.
  • leveraged iBeacon technology at ten of its stores to boost its loyalty program.
  • Target, the second largest general merchandise retailer in the US, announced that it will start testing beacon technology in 50 of its stores nationwide.
  • The recommendations may appear both as push alerts and in-app updates on the Target app’s “Target Run” page, which is designed like a social media news feed offering deals, top-pinned items on Pinterest, and more
  • beacons to bridge the gap between online shopping and in-store experience. Their beacon-enabled app notifies consumers if any item in their mobile shopping bag is in stock,
  • The store has deployed beacons with individualized campaigns for each department, which makes the customer experience interesting and focussed
  • Macy’s expanded its beacon program to all stores nationwide, by installing more than 4,000 beacons. This step was a part of the retailer’s efforts to make bigger investments in omnichannel retail technologies. This Thanksgiving, Macy’s also used a beacon-triggered mobile app game at its 700 stores, to engage shoppers
  • Urban Outfitters announced that they will be rolling out beacons at 15 of their stores located in Philadelphia, Boston, New York, Atlanta, New Jersey, and Delaware, more than a year ago. The US multichannel fashion and homewares retailer decided to take a different route unlike the conventional route of using aggressive promotions.
  • Kenneth Cole is using beacons to create more compelling, personalized customer experiences with an aim to “provide value and offer at the time of need when customers are in the store
  • launched beacon networks in more than 100 of its top-performing stores located in states such as Chicago, Dallas, Miami, New York, and San Francisco. The idea was to implement iBeacon technology at the stores with the highest traffic levels and best traction with Shopkick.
  • Supermarket giant Woolworths successfully completed a beacon trial with one store using iBeacon technology to improve customer service around click-and-collect. Thereafter, the chain announced that they are looking to roll out beacons across all of its 254 click-and-collect stores with the aim of allowing consumers to place their order online and pick them up in-store
  • it has decided to distribute free BLE beacons to about 150,000 gas-station convenience stores in the United States and Canada
  • Alex and Ani used beacons in all of its 40 stores to optimize store layouts and product placement. Contrary to popular belief that beacons are only for ‘pushing’ ads, the popular Rhode Island-based jewellery brand used beacons differently in its trial period without using them to promote flash sales and other discount promotions.
  • khadija2050 on 16 Nov 20
     
    the article gives examples of retail stores and how they use proximity marketing to promote their products
gulsevim

SiteMinder Brings GDS Representation In-House as Hotel Customers More Than Triple in On... - 1 views

www.hotel-online.com/...e-as-hotel-customers-more-than

GDS siteminder

shared by gulsevim on 27 Jan 18 - No Cached
  • Almost 900 hotels located in the world’s top destinations are poised to receive personalized GDS sales and marketing representation from the global hotel industry’s leading cloud platform.
  • GDS by SiteMinder’, gain its own chain code and more than triple in hotel users.
  • Through sales and marketing representation, those hotels can now access a network of GDS experts based in New York, Los Angeles, London, Hong Kong, Paris, Munich and Sydney that will work with travel buyers on their behalf to increase hotel brand exposure and revenue.
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  • Over the past year, GDS by SiteMinder powered nearly 200,000 reservations worth over $60 million in hotel revenue, showing how effective global distribution systems are in bringing guests hotels wouldn’t otherwise attract, especially from Monday to Friday when properties need business most.
  • Mr Lewis-Purcell has spearheaded SiteMinder’s dedicated GDS function over the last 12 months, growing the total number of GDS by SiteMinder hotel users from 250 to almost nine hundred.
  • GDS by SiteMinder uniquely brings cloud-based technology together with legacy GDSs that are as relevant today as they were thirty years ago, to provide hotels an incomparable total distribution platform. It’s now used by about sixty percent more hotels than our industry’s most renowned soft brands.
  • GDS by SiteMinder provides hotels a single point of entry to the world’s major global distribution system providers – Sabre, Amadeus and Travelport – and travel agent network. In addition to sales and marketing representation, hotel users of the GDS connection receive free consortia advice, account management and local customer support.
  • gulsevim on 27 Jan 18
     
    Site Minder by GDS experience, serves as good example to better understand the impact of a GDS's impact on the hotel industry. GDS by SiteMinder provides a single point of entry to over 500 000 travel agents across the globe, which means that hotels can target many type of travelers in multiple geographic regions. By connecting hotels directly to the world's major GDS providers - Sabre, Amadeus, and Travelport - and travel agent network, GDS by SiteMinder offers a major convenience to participating hotels. Through this service, hotels don't have to worry about signing up with each one of these providers. Another advantage of SiteMinder is its affordability; there are no commission fees, rather, just one flat transaction fee per reservation. The company offers free services from GDS experts and free technical account management advice which are other benefits. For instance, in another article, in mid-2013, South Beach Group who has boutique hotels in the heart of Miami Beach, decided to switch its 12 hotels to GDS by SiteMinder. After moving to GDS by SiteMinder, South Beach Group representative highlights the significant increase in bookings leading to a growth in annual revenues by17% in 2013. In essence, GDS by SiteMinder advertises participating hotels to more customers globally within an incomparable distribution platform, with real-time and two-way GDS connectivity. As we can see in the article, in 2016, just within 12 months the total number of users of GDS by SiteMinder increased from 250 to almost 900. This article underlines the importance of GDS for the growth of travel industry. With Site Minder by GDS, one can realize how GDS helps increase hotel bookings by placing hotels on more virtual channels (an analogue of supermarket shelves) globally.  
davidclark33

Predictions for Hospitality Tech in 2019 | Hospitality Technology - 1 views

hospitalitytech.com/dictions-hospitality-tech-2019

shared by davidclark33 on 21 Sep 20 - No Cached
  • Every new year presents us with an opportunity to start fresh and improve ourselves for the future. As we start to get our personal resolutions ready, we should also recognize the opportunity that 2019 presents us to find new ways to differentiate and improve our guest experience. Of course, one way to do this is to leverage technology that solves problems for not only your guests but for your teams as well.
  • Unleash The Data Floodgates Knowing your customer down to the smallest of details is essential to good customer service today. Data holds the key to unlocking these actionable details.
  • n other words, there’s no shortage of data that you can collect on your customers. From browsing history to customer service records, basic information forms, and surveys recording preferences, you can gather endless information to get to know and service your guests better.
  • ...8 more annotations...
  • Trends tell us that a personalized experience isn’t enough anymore; guests today want a hyper-personalized guest experience. In order to provide one, hotels are going to have to think of new and innovative ways to collect data and then quickly and seamlessly use it to meet and exceed expectations. For example, Virgin Hotel Chicago adjusted its rewards program to be less of a rewards program and more of a preference program. In the program, appropriately called “The Know,” guests put in information about themselves in exchange for things like coupons to dine at the hotel’s restaurant. It gives them the chance to give dietary preferences, select what types of liquor they’d like in their mini bar, and what kind of cocktail they’d like waiting for them at check-in.
  • Smart Rooms & Self Service For The Win The “smart home” has left the bedroom and transitioned to the hotel room. Hotels of every shape and size are incorporating self-service capabilities that ‘smart’ technologies offer to meet the needs of their guests at every point of their stay.
  • Hotels like Hilton allow guests to check-in and set their room preferences -- from temperature to how dim or bright the lights should be -- before they arrive. By implementing self-service options, you help reduce wait times for guests trying to find information and request service.
  • Yotel is also embracing the digital revolution by allowing guests to check in via their airline-style kiosks. The kiosks, which are set up throughout the lobby, allow guests to avoid lines, select preferences, and set them up with their room quickly and easily. With studies showing that people estimate that they waste at least one hour a week waiting in lines, these self-service options not only alleviate waste times, but frustrations as well.
  • At the Godfrey Hotel in Boston, when you walk into a room, the television automatically syncs with your phone and loads your social media, Netflix, or Hulu account giving you easy access to all your favorite content. Meanwhile, in New York, the Renaissance is using its interactive digital concierge service to offer suggestions and information on restaurants and sights.
  • Real-time Communication Will Make Or Break You Of course, even with the introduction of new and exciting technologies that do some of the work for you, you still need to master the basics, such as communication. And today, this means real-time communication. Why, you ask? In December 2017, hotels on the Zingle platform received over 140,000 messages from guests. That’s roughly 4,500 messages a day that teams are fielding regarding everything from service needs, recommendations, complaints and general information inquiries. To handle this deluge of communication, savvy hotels leveraged 103,811 automated responses to answer some of the more common questions in a more efficient manner.
  • Prepare For A New Reality… That Includes Robots As time goes on, hotels are going to have to find ways to incorporate more immersive and interactive technology in order to provide better and more memorable experiences that differentiate themselves from their competitors. 2019 is poised to be a big year for virtual and augmented reality as hotels either find ways to incorporate it, or face the unhappy reality of losing guests.
  • From Hilton to Intercontinental, physical bots have joined their digital counterparts in entering the hospitality industry. However, hotel teams don’t need to panic about losing their jobs -- just yet. Nonetheless, they do provide real value for their ability to perform mundane, repeatable task that can free up staff to service guests elsewhere.
  • davidclark33 on 21 Sep 20
     
    This article was written at the end of 2018 with discussion and predictions for Hospitality Technology in 2019. The majority of the new technology is centered around improving the guest experience with most of it related to the hotel industry. From self check-in kiosks like you see at the airport, to smart rooms in the hotel that sync with your phone and automatically show your netflix and other social media platforms on your tv.
kakaboshi

Those Tiny Hotel Toiletry Bottles Are on Their Way Out - The New York Times - 1 views

www.nytimes.com/...plastic-bottles-hotels.html

hotel sustainability shampoobottles ban roomamenity plasticban green

shared by kakaboshi on 03 Sep 19 - No Cached
  • In what might become the first such state law of its kind, a bill, A.B. 1162, is making its way through the California Legislature that aims to scrap the tiny single-use plastic bottles at hotels and other hospitality establishments. It was passed in the Assembly last week, and has moved to the Senate for committee examination.
  • “The goal is really to start to phase out single-use plastics in our state in general,”
  • “This is really low-hanging fruit because the industry is already moving in that direction.”
  • ...12 more annotations...
  • The city council of Orlando, Fla., on Monday approved a partial ban on straws and bags, and last month, Cuyahoga County, Ohio, banned plastic bags starting from next year.
  • In March, lawmakers in New York agreed on a statewide ban on most types of single-use plastic bags from retail sales, making it the second state to do so after California, which has been at the national forefront of legislative action to ban plastics clogging shorelines.
  • In 2016, the world generated 242 million tons of plastic waste, according to the World Bank. North America, which it defines as Bermuda, Canada and the United States, is the third largest producer of plastic waste, totaling more than 35 million tons.
  • The California bill says that from the start of 2023, lodging establishments with more than 50 rooms would be prohibited from providing a small plastic bottle containing a personal care product in a bathroom or sleeping room. Establishments with 50 rooms or fewer would have until Jan. 1, 2024.
  • The California Hotel & Lodging Association had pushed for an extension of the deadline to make it easier for hotels to comply.
  • He estimated it could cost about $70 for each of the 500,000 hotel rooms in California to be transformed to accommodate multi-use dispensers.
  • Generally, hotels and hospitality organizations assume guests will nick toiletries. But if they don’t disappear from rooms, bottles left behind are often repurposed.
  • Some donate extras to homeless shelters or other organizations helping people in need.
  • “In one month alone, this can amount to over 380 pounds of toiletries diverted from the landfill and sent to those in need,” the hotel says.
  • InterContinental Hotels Group said last year that it would remove plastic straws from more than 5,400 hotels in nearly 100 countries by the end of 2019 and introduce bulk bathroom amenities at some of its brands.
  • Some hotels work with Clean the World, an organization in Orlando, Fla., that recycles soaps and leftover plastic bottles collected through its partnerships with 8,000 establishments.
  • Like grocery bags and straws, the miniature bottles of toiletries and cosmetics that many guests swipe from hotels are in the sights of legislators and hotel establishments who are trying to reduce the environmental impact of plastic waste.
  • dskomorowsky on 04 Sep 19
     
    This is a smart move, both from a environmental and a cost cutting perspective as refillable containers will likely reduce costs over the long run. Marriott has been looking at replacing this process for years (Marriott Banning Little Shampoo Bottles By 2020 Associated Press - https://www.nbcnews.com/business/business-news/marriott-banning-little-shampoo-bottles-2020-n1047116) However, even Marriott admits that it doesn't have the process right yet. There will be a significant impact to smaller operators whom 1) Will be challenged with an additional increase in cost for new dispensary options 2) Have less access to big brand economy of scale purchasing which specialized dispensary products will require. Though this is as a policy almost a foregone conclusion, there seems little doubt that extensive thought has to be put into the impact on operators as a whole, and the customer made cognizant of the fact that costs will rise due to this change.
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