Group items tagged

Firstly, Guest Centric PMS Focus. Guests are the reason why hotels are in this business and also the resource of the hotels' revenue. Guests prefer to get experience and personalized attention from the hotels. Secondly, Integrated Revenue Management. A property must have a PMS with an effective and integrated revenue management system, which include the potential daily revenue. The revenue management module and a great deal of data must be fully integrated. Thirdly, the Ability to Connect to Online Sales Channels. There is a PMS drive sales through two-way communication with a wide variety of Internet channels. This article points out online channels are the fastest growing source of reservations, and getting your property's optimized rates and accurate available to the most effective of those channels.

This article explains the top three features to look at when in the process of picking out a PMS to use at a property. The first feature is that it should be guest centric PMS focus. This industry is run by guests. They are the reason hotels and restaurants exist. Having an easy to use CRM allows to employees be a bit more personal with the guest. Next, is integrated revenue management.Revenue management to be at the top of its game needs a fast system. When updating information if it takes too long it gets frustrating and can lose some opportunities to increase your daily revenue. Lastly, it should have the ability to connect to online sales channels. The article says that having a two way communication system is a crucial point to maximizing your company's point of sales.

This article discusses about 3 main features you should consider when you chose a PMS. First and most important feature is that whether it is guest centric or not. The hospitality business is all about guest, they are the source of your profits. So it is very important that your PMS has easy access to customer database or CRM system database. The second thing you should consider is Integrated Revenue Management. Hospitality market changes rapidly due to all not sure factors: holidays, events, festivals. So if you can forecast the changes of market rate and you update your rate in time, you are ahead of the game. Last, a excellent PMS should also has the ability to connect to Online Sales Channels. As the Internet is developed, lots of people make on-line reservations. Because the most accurate and updated information, your PMS should connect to on-line sales channels.

As this article mentioned, MeetingMatris will be added to the hospitality curriculum in Kendall College. MeetingMatrix provides State-of-the Art meeting planning technology solutions. In my opinion, it is very necessary to provide the students with useful technology solutions and it provides a lot of assistance for their future job seeking. In the rapid development society, accurate and instant information decides if a business success or fail in a meeting plan. Therefore, more and more people begin to pay attention on this issue.

This article talks about how events constitute an invaluable source of information that can be utilized in a number of business processes such as fact finding and decision making. It talks about how various laws also mandate that logs have to be maintained and reviewed. Events are records generated and stored in specific locations by processes within a computer system. Events are triggered either by a user or by an automatic/background process. An example would be the installation of new software generates a wide range of events detailing the installation procedures and the file details. Events management is the management, analysis and reporting process involved in the management of computer and user generated events data and the logs within which the generated events are stored. A main purpose of events monitoring is legal compliance. The article talks about legal compliance which has current laws and regulations oblige corporations to assess their internal control architecture on a regular basis. As a subset of information system security, employee performance metrics can be used to measure employee resource use against configurable rules and rule sets. This article explains modern day card and keyless access systems, PABX or VOIP systems are all integrated to operate over the corporate network and most of them generate a log that can be used with GFI EventsManager. Reducing system downtime to a minimum is critical to organizations, since it leads to customer attrition, loss of brand reliability and revenue.

this article goes over the ExhibitForce technology features offered to event planners and the award they won for best technology. ExhibitForce is another example of the Cloud-based trend. they streamline event planning services together to make a more effective workflow. their services are available 24/7 and have a wide reach worldwide!

The Intelity's ICE is a new virtual concierge program, as a digital supplement to its renowned "GEM" (guest engagement manager) service, which is established in Mogans hotel in New York. By launching the Intelity's ICE, nearly all guests' requirements can be accomplished quickly, for guests can explore the amenities in the hotels, search for events in the city, buy tickets and communicate with the hotel working staff through an ipad in each room. Not only that, but the hotel managers also find it a great program to communicate with the working staff. To the hotel managers, they think that the program can enhance customer service and increase communication opportunities as well as heightening operational efficiencies

I found the mobile app to be most interesting because my article disscussed that as well. I feel that the mobil app will certainily create a unique experience for the visting guest. By going digital there are many benefits to not only the guests but the environment as well. There will be longer be a need for plastic room keys, or large amounts of paper. Hotels will be able to save expenses and man power by providing systems like the new virtual concierge program. In particular, you won't need to hire so many people to book reservations over the telephone. Everything can be done through the Ipad which most people have now a days anyway. However, I would feel better if there was trouble shooter around should the guest not be able to comprehend the technologic system.

Although this is just a briefing of what is included in the full report, it is clear that event planning is a growth industry. With the growth in smart devices and nearly universal internet coverage, hotels that have their own venues or are affiliated with a venue can almost not afford to have a piece of the event industry. By automating their processes, hotels and their event planners can increase efficiency and their bottom line.

Quick article on the differences between event planning past and present.

The term "meetings technology" is broader than ever. This article listed some of meetings technology. . Mobile Apps There are two categories of mobile apps are particularly relevant to meetings. The first is "Meetings management apps". These often are free and provide planners the ability to tap into web-based meeting platforms from their mobile devices while on-site or in transit. The other one is "Meeting apps for attendees". Think of these as "electronic event programs plus." These event-specific apps may be downloaded by attendees, nearly always for free, and can include all of the speaker, scheduling, seminar, keynote and attendee information, along with exhibit floor maps, that might be found in a printed program. . Social Media for Events Social-media platforms now represent a common way to quickly interact with large numbers of people, meaning these are natural places for beginning a dialogue before a meeting or continuing to communicate afterward .Virtual/Hybrid Events The age of the hybrid event, in which some kind of virtual component is added to a physical event to engage off-site attendees.

The event planning virtual software allows everything that you gather to be in one place. The article states "Event planning software takes important aspects of an event and keeps them all in one place for easy access". Event planning can be very challenging, because you have different information stored in different places; but with this virtual software it provides calendar, contact lists, online registration and your to do list all in one place. The software is available for a trial, before purchased; so that you can test it and see if it's in your liking. The article discusses other companies that provide similar services as the virtual event planning software. The websites that they mentioned are Eventpro-planner.com, Eventbrite.com and Punchbowl.com. The Eventbrite website, helps you to manage events; which also provides you with live attendees. They also provide marketing tools for your event like e-mail and social media marketing. Punchbowl.com is a website that offers event planning services for free. Some of the services are: invitations, accept RSVPs, manage your to do list, and it even accept guest contribution in monitory founds for your event. With all these software development, and the fact that they are virtual; this create a new entity to the event planning world.

This kind of software sounds really good. It can imitate to hold an event in details. It gives these options which also remind a planner of something important things. And also I can test it before purchased, I think this is good, cause some software actually does not fit for you, and you realize that after purchasing and using it.

In this article the writer mentions different trends and solutions to common situations on the event industry. From sustainability all the way to methodologies to avoid sexual harassment.

In the event industry, new apps and software are popping up daily and some of them really change the way that we deal with events management. This is an interesting and useful article in which the author introduces 15 app and tech tools for event and meetings. Some of the apps attract my eyes and I think they will be applied widely with a further development. For instance, if planners who want an app for a conference or meeting, now they have a do-it-yourself option.  Yapp launched in April and allows users to create custom mobile apps. Users can customize their theme, event invitation, the agenda and so on. They can also show their guests the final products via YappBox app for IOS. It is easy for them to update  the app and allow guests to chat or upload group photos. This app sounds great and it will leave more flexibility to its users in event planning. Great tools like this are listed in this article, and some of them may become popular in the near future.   

Overall this article speaks on the upcoming services and software offered to meeting and events planners. The article outlines some new programs such as VIP organizer, EnnectEvent, and others as well and even talks about the purpose for each one. The point of the article is to inform readers on the new services that are being used in order to simplify the event planners and the consumers experiences.

Courses in this field teach you about event bidding, finance and accounting, project management and much more. Hospitality, events and tourism students often sit within one department and, understandably, they gain many of the same professional skills. Hospitality students tend to focus more specifically on the running of hotels, restaurants, catering businesses and events. They have lectures on quality control, the latest food and drink, front of house and housekeeping skills. On event management courses, an emphasis is place on the broader picture, for example, how do you plan, promote and run events? And the term events is incredibly diverse, including anything from a small wedding to a big corporate meeting or the American super bowl. Tourism students will learn all about how to manage the movement of people around the planet, and think about what the economic, environmental and social impacts of this movement are. Our national heritage, forests, coastlines and culture are dependent on tourism, and need to be managed by professionals who understand who travels, how they travel and why they travel. When natural and manmade disasters strike, tourism professionals need to know how to respond and how to help companies and destinations recover.

The Passkey's GroupMAX ME is a big progress during the housing management service area. It major effect is promoting the efficiency of management in meeting, convention or event. It makes the meeting management become more professional. LA Tourism managers can organize the conventions and meetings that were more safe, consistent and portable by using GroupMAX ME on their hand. The technology could make participants easily and efficiently find hotel reservations in office. And meeting professionals could be easy to track inventory online. GroupMAX ME could help meeting professionals to avoid an excess of reservation fee because it could directly connect hotel property management system or central reservation system.

This article discusses the positive and negatives of an event management software. An event management software offers solutions that cover different aspects of organizing an event, from the event planning stage to the post- event stages. The system provides tools to handle the entire life-cycle of the event. This article will explain the details of why an event software management is needed today but also understand the downside to it just like anything else with technology.

This article jumps into some challenges facing the hotel industry with respects to accounting. It touches on various topics we have gone through as a course, and ends with an emphasis on technology.

This article talks about the need for hoteliers to be up to date with technology. By having systems that have all the data in one place, helps owners make better decisions. Also having an accounting system that helps with making decisions and offer the proper tools is imperative. When it comes to accounting it is important to be prepared for the worst case scenario.

Although I'm not a 100 percent fan on the cloud base systems, technology is ever changing and i somewhat believe that we should keep up with it providing that it is in out best benefit personally or from a business security point of view. We see how this article reveal to us challenges and how technology helps alleviate some of them.

AllSeated.com is a cloud based event planning tool that enables venues, event planners, vendors, and event hosts to seamlessly work together from one centralized website for free. An existing event planning system wastes huge amounts of money in labor and operations costs because of archaic and inefficient methods used for managing an entire event, such as paper and pencil, printed floor plans or Excel and email. In order to solve the mentioned problem, AllSeated.com is created basically. With AllSeated.com, all parties involved in planning the event are able to create venue maps, floor plan, seating charts, and guest list as well as easily access the creations from anywhere, at any time. Moreover, the cloud based event planning tool allows these parties to make instant changes based on most current information without unnecessary errors and time-consuming mistakes caused by a piece of paper work. That is, all parties involved can enjoy the cost/time saving and increased efficiency through the cloud based event planning tool.

The article talks about the switch companies are making from in-person to virtual event platforms. With the current pandemic and the increase of remote working, virtual events are gaining in popularity. They are convenient and allow attendees to network and connect with sponsors, performers, and exhibitors digitally. Virtual event platform companies are using the cloud to integrate customizable solutions for clients. They are also engaging in collaborations and strategic partnerships with innovative companies to incorporate new technology solutions such as AI and Deep Learning into their platforms. This technology also enhances data collection from your attendees that businesses and organizations will use to identify consumer sentiment and deliver customized and improved solutions on future events. Vendors will use this data to develop new strategies for technology enhancements and modifications to their virtual content to adapt to businesses' changing needs. This technology isn't just being used in the hospitality industry. End-users in many different sectors such as banking, financial services, healthcare, and academia, are using this technology to stay connected for high profile meetings and share information to provide better research on COVID-19. These businesses are partnering with networking and connectivity providers to gain technical support and collaboration. This will be a trend that will significantly impact events in the hospitality field as it provides convenience for attendees and cost savings for the companies as they do not need to spend on venues, F&B, and hotel accommodations.