Group items tagged

Bryan Eisenberg is a great teacher and is one of the fathers of conversion science. In this post, he asks his audience to make recommendations on pricing tables, those pages that ostensibly help us to choose the right product for us.

Here are my suggestions.

The main purpose of a page like this is "Help me choose." Choice, as it turns out, is a conversion killer, so these pages can be very helpful. This page needs to tell me which is "The best value." A badge would be helpful, probably on the most expensive item.

The little "signal bars" are unique and may be helpful, but don't really tell me at a glance what I want to know.

The copy is unhelpful. Instead of "Essential productivity..." how about "Great system for a tight budget." Instead of "Yield better results..." how about "Good value ready for your network." Instead of "2nd Generation Processor..." how about "This system has the power to do heavy number crunching, video editing and graphics."

There are too many prices here -- four to be exact. I say, pick two: Savings and total price. Crossing out "Starting price" is a proven way to communicate value.

Finally, put the coupon code near the "Customize & Buy" buttons to give those transactional shoppers an extra push.

What do you find frustrating about this page?

Bryan and Jeffery Eisenberg often say, "You can't read the label from inside the bottle." It means that you can't really see the solution to a problem if you're too close to it.

This may be a good argument for bringing in consultants for your most important business processes. After working with a client for a year or more, we often find ourselves inside the bottle with them and have to get outside influences to read the label.

Apparently, there is a firm psychological principle at work here that can be measured. What does the label say on your business bottle?

Loved the concept of type 1 and type 2 decisions.

The folks at Rejoiner were kind enough to include me in their list of conversion rate experts to follow on Twitter.

This is a very geeky look at what makes video go viral. Very geeky. That's why I love it. Dr. Brent Coker introduces us to the Branded Viral Movie Predictor (BVMP). Yes, it even has an acronym. If you've considered doing a video in the hopes that it might "go viral," read this first and be sure you have the appropriate doses of congruency, emotive strength, network involvement and paird meme synergy. Don't you love science?

This is a very geeky look at what makes video go viral. Very geeky. That's why I love it. Dr. Brent Coker introduces us to the Branded Viral Movie Predictor (BVMP). Yes, it even has an acronym. If you've considered doing a video in the hopes that it might "go viral," read this first and be sure you have the appropriate doses of congruency, emotive strength, network involvement and paird meme synergy. Don't you love science?

I often rail against the gratuitous use of social media icons on Ecommerce sites. It takes people away from your site for little real benefit. The folks at Monetate do a great job of summarizing the best way to use social for the good of your business and of your visitors.

I'll be presenting on Killer Conversion Copy at @convcon in Chicago, and one of my basic premises is "Killer copy comes from killer copywriters." If you are deciding how get your site to perform better, this list of copywriter attributes is spot on.

You can still save on Conversion Conference Chicago June 25-26. I hope to see you there.

Barry Feldman @FledmanCreative leads this article off with a most vivid depiction of our end goal: "Start with a dead mouse." This is the ultimate goal of our content marketng. We want to accomplish something. The rest is equally as creative. My new book discusses content in the conversion process at length. I hope it is as entertaining as Barry.

The folks at ConversionVoodoo give us two simple questions we should ask before creating a landing page. The "elephant in the room" here is that one landing page probably isn't going to work, as different people respond to different ads, and thus need a different landing page. What you know about them will make all the difference in your conversion rates.

You get a definite unfair advantage with Google when you put video on your pages. Here's a quick explanation of why from the folks at Wistia.

 @tawatson This is a smart way to look at email frequency. I especially like having a "maximum time between emails." 

While this article focuses on urgency and social proof, take a look at the way this Ruby Lane product page is designed.

Price is prominently displayedAdd to Cart button is high on the pageShipping is handled before entering checkoutThe product description is near the hero shot (and well written)Several high-quality photos are provided.All are above the fold or close to it. Are you working this hard to help your visitors buy?

This is a nice summary of my @PubCon Masters Group Training. You can watch the free 14 minute video of my PubCon "Social Moonshine" presentation at http://conversci.com/vuh8 

In my new book Your Customer Creation Equation I discuss the importance of getting new users of Online Services to return and login. This process is called "on boarding" and it is the process of making your new users experts at using your service. Wunderlist is how me and my wife share grocery lists. and their on-boarding process is very tight. Here's how they do it.

Is your business or offering as difficult to explain as a financial investment? A website is often not enough. So it's interesting to see that stodgy financial firms are using humor and even hand-drawn cartoons to help their customers make some serious decisions. We're bullish on video as an online tool at Conversion Sciences. Ask us about our Video Science service.

@thisissethsblog I shared this for just one line:

"But where's the person in charge of Magic?" Even though we use science to get more revenue from a website, there is always a sense of magic. Things never work out the way we think. Surprises are the rule, not the exception.

Ultimately, we are using science to find the delightful, the remarkable and the relevant in your website.

That's what your visitors are looking for, too.

Even data analysts can have a sense of humor, as is proved by the folks at eMetrics Summit. This short video will make Gilbert and Sullivan turn over in their graves, but these are the kind of people you are going to be seeing more and more in company marketing departments.

 @sitetuners offers a great way to look at conversions and landing pages through the eyes of cating. Don't propose on the first date. Suit Up! Show that you're the perfect match. Go for the second date. Read on to find out what this all means to your website.

If you've ever wondered what "business porn" is, this post covers pretty much all of it.

The superhero, the running businessman, the meaningless graph, and the sexy business hottie.

If I was to add one more, it would be the suited handshake.

Megan Leap is available to take a look at your website and online strategy.