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This article highlights three "conflict blueprints" and associated strategies to help constructively manage conflict around unsolvable problems. Although the advice geared for married couples, you can easily extrapolate the information and strategies to other close relationships you have. Conflict Blueprint #1: Current Conflicts -Share perspective in a calm way, and take turns speaking. Use "I" statements. Use repair attempts. Take a 20 minute break to deactivate the fight/flight response. Conflict Blueprint #2: Attachment Injuries -Genuinely apologize to your partner, regardless of your agreement or disagreement with their perspective. Focus only on the fact that you hurt your partner and that you need to take responsibility. Verbalize what you can take responsibility for, as well as any other factors that played into you getting caught up in the fight. Ask your partner what he or she needs from you to heal and move forward, and follow through. Conflict Blueprint #3: Gridlock and Dialogue Take turns speaking and listening. Communicate clearly and honestly. Where does your perspective or position on the issue come from, and what does it symbolize for you? What kinds of lifelong dreams or core issues are at stake for you? As a listener, create a safe space for the speaker. No judging, arguing, giving advice, or trying to solve the problem. Show genuine interest in what your partner is telling you; allow them time and space to fully communicate their concerns. Ask questions so that you can both fully explore the issue and its related meaning. Find ways to create small compromises that can pave the way to larger plans. If your dreams differ, try to find overlapping areas, or try to make plans to give each partner's dreams a chance to grow and become reality.

As anti-Muslim rhetoric increases, American officials are cautioning that it could validate extremists' perceptions that Americans are waging a war on Islam. New research from Northwestern University's Kellogg School of Management lends credence to this fear. Research conducted by Ntour Kteily (Northwestern assistant professor of management and organizations), Gordon Hodson (Canada's Brock University), and Emile Bruneau (U. Penn. neuroscientist) shows that feeling dehumanized by another group can lead you to dehumanize that group in return, which can increase support for aggressive actions against them. Meaning, if Americans think that Muslims see them as savages, Americans will be more likely to return the "favor," perceiving Muslims to be savages. And both groups will be more likely to support aggressive acts-like drone strikes or torture-against the other.

Positive thinking can be used to manage and reduce stress.

Recent studies suggest that metaphors are more than just fancy literary devices and that there is a psychological basis for linking cold with feelings of social isolation. Psychologists Chen-Bo Zhong and Geoffrey Leonardelli from the University of Toronto's Rotman School of Management wanted to test the idea that social isolation might generate a physical feeling of coldness. In their first experiment, they divided a group of volunteers into two groups. One group recalled a personal experience in which they had been socially excluded-rejection from a club, for example. This was meant to tap into their feelings of isolation and loneliness. The other group recalled an experience in which they had been accepted into a group. Afterwards, volunteers were asked to estimate the temperature in the room. Those who recalled memories of being ostracized experienced the ambient temperature of the room as colder. In a second experiment, researchers triggered feelings of exclusion by having volunteers play a computer-simulated ball tossing game. The game was designed so that some of the volunteers had the ball tossed to them many times, but others were left out. Afterwards, all the volunteers rated the desirability of certain foods and beverages: hot coffee, crackers, an ice-cold Coke, an apple, and hot soup. The findings were striking. As reported in the September issue of Psychological Science, a journal of the Association for Psychological Science, the "unpopular" volunteers who had been ostracized during the computer game were much more likely than the others to want either hot soup or hot coffee. Their preference for warm food and drinks presumably resulted from physically feeling cold as a result of being excluded. "It's striking that people preferred hot coffee and soup more when socially excluded," Leonardelli said. "Our research suggests that warm chicken soup may be a literal coping mechanism for social isolation."

Marketers and brand managers responsible for naming new products should be interested to learn that people associate certain sounds with nearness and others with distance, say researchers from the University of Toronto, whose new study adds to the body of knowledge about symbolic sound.

Theoretical physicist and cosmologist Stephen Hawking, ALS patient, uses an Intel microprocessor which enables him to speak. Hawking irreversibly lost speech function in 1985 as a result of a tracheotomy. Since his hands are too weak to type, Hawking uses a single cheek muscle to control the device. The device uses an adaptive word predictor from London startup SwiftKey which allows Hawking to select a word after typing a letter. Intel worked with SwiftKey, incorporating many of Hawking's documents into the system, so that, in some cases, he no longer needs to type a character before the predictor guesses the word based on context. The new version of Hawking's user interface (now called ACAT, after Assistive Contextually Aware Toolkit) includes contextual menus that provide Hawking with various shortcuts to speak, search or email; and a new lecture manager, which gives him control over the timing of his delivery during talks. It also has a mute button, a curious feature that allows Hawking to turn off his speech synthesizer.

Suppose you are preparing for a potentially contentious meeting with someone with whom you've worked closely for years. She could be a fellow manager you want to convince to support an initiative but whose position in the matter differs from yours: how do you convince that person? While coercion and logic are not effective, "relationship-raising" is. According to a 2002 psychology study by Oriña, Wood, and Simpson, before making a request for change, mention your existing relationship with the other person and any mutually-shared goals/objectives, before delivering your appeal. " Or, in the most streamlined version of the relationship-raising approach, incorporate the pronouns "we," "our," and "us" into the request. The outcome? The relationship partners exposed to this technique shifted significantly in the requested direction. Similarly, in a British longitudinal study of effective professional negotiators, researchers found that the most successful bargainers spent 400% more time looking for areas of mutuality (e.g., shared interests) than did their mediocre counterparts.

Controlling angry people is challenging, but there are several effective anger management strategies you can use to avoid verbal confrontations and protect yourself or the people you love from angry people.

ABSTRACT: The present investigation examined the impact of bicultural identity, bilingualism, and social context on the psychological adjustment of multicultural individuals.......We concluded that, in the process of managing multiple cultural environments and group loyalties, bilingual competence, and perceiving one's two cultural identities as integrated are important antecedents of beneficial psychological outcomes.

"More than many nations, China is a place where names are imbued with deep significance. Western companies looking to bring their products to China face a problem not unlike that of Chinese parents naming a baby boy... And so the art of picking a brand name that resonates with Chinese consumers is no longer an art. It has become a sort of science, with consultants, computer programs and linguistic analyses to ensure that what tickles a Mandarin ear does not grate on a Cantonese one. ... Precisely why some Chinese words are so freighted with emotion is anyone's guess. But Denise Sabet, the vice general manager at Labbrand, suggests the reasons include cultural differences and the Chinese reliance on characters for words, rather than a phonetic alphabet. "

Employees carrying out an insider attack at work can be identified from the language they use in emails, according to psychologists. The Lancaster University study found that an analysis of the email language of employees within an office environment managed to identify 80 to 90 per cent of those actively stealing confidential information and passing it to a provocateur. Their analysis found that the attackers were much more self-focused, using words like "me," "my" and "I" and they used more negative language compared with typical co-workers. They also found that employees conducting an insider attack reduced the extent to which they mimicked the language of their co-workers. This reduction in mimicry, which suggests an inadvertent social distancing by the attackers, increased over time, such that by the end of simulation, it was possible for the researchers to use the combined metrics to identify 92.6% of insiders.

What our speech reveals about us

Article shares 23 maps and charts that can hopefully illuminate small aspects of how we manage to communicate with one another. In the mix: linguistic diversity around the world, where the plurality of Wikipedia articles are authored, endangered languages, which countries boast the most languages...

The World in Words takes a trip to the Hawaiian Islands to meet some of Hawaii's native speakers on Ni`ihau. How have they managed to hold onto the language? What struggles do they face going forward? Is the variation of Hawaiian that Niihau speakers use different from the language spoken by the activists leading the Hawaiian revitalization movement, a.k.a. "university Hawaiian"?

In recent studies, Professor Gabrielle S. Adams, of the London Business School, found that misunderstandings often exist between the victims of harm and the people who committed the harm. In many cases, the transgressors did not intend a negative effect, whereas the victims tended to think that the damage was intentional. In addition, transgressors frequently felt guilty and wanted to be forgiven much more than their victims realized. When someone feels wronged, it can help to actively empathize with the person who is perceived as the wrongdoer, according to a study that Professor Adams conducted along with M. Ena Inesi, also of the London Business School. That can enable the victim to realize that the transgressor may well wish to be forgiven, their study found. By making it a point to resolve conflicts by encouraging empathy and forgiveness, workers and managers can improve workplace conditions.

Useful info for all collaborative activities. The 3 takeaways: 1. SET THE AGENDA The meeting's agenda can be summarized on a handout, written on a whiteboard or discussed explicitly at the outset, but everyone should know why they've gathered and what they're supposed to be accomplishing. The agenda provides a compass for the conversation, so the meeting can get back on track if the discussion wanders off course. 2. ​START ON TIME. END ON TIME. A definitive end time will help ensure that you accomplish what's on your agenda and get people back to their work promptly. 3. ​END WITH AN ACTION PLAN Leave the last few minutes of every meeting to discuss the next steps. This discussion should include deciding who is responsible for what, and what the deadlines are. Otherwise, all the time you spent on the meeting will be for naught. Mark Toro, managing partner of North American Properties - Atlanta, a real estate operating company, uses a phrase to end meetings that has become a common acronym in office e-mails: W.W.D.W.B.W., which stands for "Who will do what by when?"

The LENA System measures the early language environment of children birth to 48 months. It consists of a compact digital recorder with clothing so a child can wear it comfortably; software that turns the recording into data; and a cloud-based system for managing the data. Feedback from LENA helps parents and caregivers increase the quantity and quality of interactive talk. While words are important, "conversational turns" are even more so - times when an adult says something and the child responds, or vice versa. Turns measure interactions, and according to research, they're a very powerful predictor of brain growth. LENA devices were mentioned in "In the Beginning Was the Word" article from _The Economist_.

This journal article looks at how bilingual individuals manage to toggle between two languages and the effects of being bilingual. Some researchers see bilingualism as a burden from having to learn and memorize another set of vocabulary, grammar, and structure, but there are many benefits that can be seen as early as infancy. Being bilingual in childhood has shown to increase complex cognitive thinking throughout one's life, and even into old age when the brain is in decline.