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Student's video resume has Wall Street howling - 0 views

www.msnbc.msn.com/...business-forbescom
shared by jason richard on 24 Mar 11 - No Cached
Tessa DeBell liked it
  • jason richard on 24 Mar 11
     
    example of what not to do on a video resume (also some tips for what you should do). This article also points out that you need to be careful with all of your online activities, because you never know what will end up where and who will be watching.
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D#12 HW#3 - Listings - 1 views

phoenix.craigslist.org
shared by Alina Kurita on 29 Jan 11 - Cached
  • Corey Nicholson on 29 Jan 11
     
    The Phoenix, and in general every location, craigslist website is prone to the repetition guideline of CRAP; every column is listed in only a blue hyper-link. When you pull up a certain category, every listing is also in blue hyper-link and there is no bolding what so ever.
  • ...1 more comment...
  • Corey Nicholson on 29 Jan 11
     
    Forgot to emphasize, the layout of craigslist helps to understand what not to do when designing a site's look.
  • lydia cruz on 30 Jan 11
     
    wow this website does a number to the eyes i think its to bold and blue. to me i think that it;s too much. i do like however how everything is symitrical and in order that i can give to them.
  • Alina Kurita on 27 Mar 11
     
    This is not one of the most trusted sites that I have ever been to but however it is highly used in trying to sell items that are local in the area. It is known for having some questionable items, but this is efficient in custom service because instead of worrying of shipping you can find other people in the same city for quick service or fast money. A huge difference in this site is that this does not carry as much restrictions which may worry some but it does provide different services in this way.
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(D12,H5) Link 1 - Is it time to make a video resume? - 0 views

www.bnet.com/...3869
shared by James (Mitch) Thompson on 26 Mar 11 - No Cached
  • James (Mitch) Thompson on 26 Mar 11
     
    This blog on the business network raises some good points about the merits of video resumes. It asks relevant questions about the purpose and benefits of the system, and also offers some cautions to take when creating one.
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D12Hw5-video resume - 0 views

video.about.com/...Create-a-DVD-resume.htm
shared by Jessica Guzman on 26 Mar 11 - No Cached
  • Jessica Guzman on 26 Mar 11
     
    a video , tips on how to set up your dvd resume
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(D12,H3) Link 1: AMAZON.COM - 0 views

www.amazon.com
shared by James (Mitch) Thompson on 26 Mar 11 - Cached
  • James (Mitch) Thompson on 26 Mar 11
     
    Although this is foremost a retailer of products, Amazon sticks out to me as a successful model of the WWIC concept. Being able to read both customer and professional product reviews allows me to investigate a product's merits and deficincies with ease. I have joked with my wife that Amazon may know me better than anyone. The items Amazon recommends for me are often so closely aligned with my interests that I am impressed with their algorithms to determine my preferences. Occasionally this list of suggestion will contain an item of no interest to me, and I am able to simply click and delete it. Somehow Amazon manages to consult with me in a way I find highly effective.
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D12Hw3 - 0 views

books.google.com/books
shared by Jessica Guzman on 26 Mar 11 - No Cached
  • Jessica Guzman on 26 Mar 11
     
    This a great example of customer service in a medium, how on EBay even though it great on showing you where to leave feedback it is, tough to figure out how to solve a problem.Contacting EBay about it, it lacks in a easy way to attend to the customers problems but like it saids that In the "The Web Is a Customer Service Medium by Paul Ford that they loose that contact "without fear of losing sale."
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"The Master Switch", digital citizenship, and WWIC - Artichoke - 0 views

artichoke.typepad.com/...ital-citizenship-and-wwic.html Apple Carolyn Marvin choice consumer culture customer service cyber-citizens Frank Mort freedom Google Larry Cuban net neutrality openness Paul Ford politics The Making of the Consumer The Master Switch Tim Wu WWIC
shared by Mark McLoone on 26 Mar 11 - No Cached
  • Mark McLoone on 26 Mar 11
     
    This article, in terms of WWIC, directly quotes Ford's article. It expands on his thoughts in much further detail.
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Internet Vs. Newspaper Vs. Bookstores - 0 views

www.selfpublishingreview.com/...t-vs-newspapers-and-bookstores
shared by Kyle Martinez on 26 Mar 11 - No Cached
  • Kyle Martinez on 26 Mar 11
     
    A really interesting comparison article about newspapers, the internet and booksellers.
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Are Video Resumes For You? - 0 views

www.quintcareers.com/video_resumes.html
shared by Kyle Martinez on 26 Mar 11 - No Cached
  • Kyle Martinez on 26 Mar 11
     
    Gives brief explanation on what a video resume is. Where to use it. How to use it. Etc. A good source!
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How to Integrate Customer Service into Social Media Marketing - 0 views

www.clickz.com/...service-social-media-marketing
shared by Danielle Chivers on 25 Mar 11 - No Cached
  • Danielle Chivers on 25 Mar 11
     
    This article discusses how social media has changed customer service from being a support function into an extension of marketing. It highlights the company Zappos for being the premier example of how a company can have amazing customer service across several social media outlets. The article also discusses that 46% of customers want to solve a problem and 40% of people want to give their feedback on a product which touches on the need to be consulted. The last section of the article gives 12 ways that social media enhances customer service and 5 ways to measure social media customer service.
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D#12 HW#3--Twitter changes customer service - 0 views

www.usatoday.com/...-11-18-twitterserve18_ST_N.htm
shared by Lacey Preach on 25 Mar 11 - No Cached
  • Lacey Preach on 25 Mar 11
     
    This is an article about stories of Twitter turning into a customer service site for companies. It talks about how a man got the attention of a major company by tweeting them many times so they would listen to him. Twitter is becoming a site where customer service will be the norm. One man describes the social media world a New York City night club where it is always crowded and loud. And the experience can be either good or bad. Social media in the business world is going to grow as more and more people jump on the twitter train.
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D#12, HW#3 - Does a New Website Hold the Secret to Great Customer Service? - 0 views

www.fastcompany.com/...interview-muller.html Ford Consult
shared by Victoria Burch on 25 Mar 11 - Cached
  • the trend with big companies has been to outsource and mechanize and it's getting ever harder to get through to a live person who knows as much as you do about the problem you're trying to get help with. We're creating a kind of social network designed for companies and customers to communicate with each other.
  • Your best customers know more about the product than many people who work inside the company -- certainly more than most of the low-paid, call center people who are reading from a script.
  • When customers start to converge and talk, for many companies this is gold -- real engagement with current or future customers.
  • Victoria Burch on 25 Mar 11
     
    This is an interview with Thor Muller, CEO of GetSatisfaction.com. Muller discusses the importance of customer service and how it is replacing outsourcing. He talks about how it's much easier for people to discuss their problems are quickly read about them through forums on the internet vs. waiting on hold with customer service. He discusses both the benefits to the companies, as well as, the customers'. 
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How To Use Social Media As A Customer Service Tool - Internet Marketing for a CEO | Fus... - 0 views

blog.fuseworkstudios.com/...dia-as-a-customer-service-tool D#12 Ford
shared by April Gallegos on 24 Mar 11 - No Cached
  • April Gallegos on 24 Mar 11
     
    This article shows how companies are using social media as customer service tools. A man had a problem and sent an SOS out on Twitter. GM responded back to him directly with a tweet and then later turned to Facebook for more character space. This goes along with Ford's article that web and social media are being used for customer service.
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QuestionCopyright.org | A Clearinghouse For New Ideas About Copyright - 0 views

questioncopyright.org
shared by Tessa DeBell on 21 Mar 11 - Cached
  • Tessa DeBell on 21 Mar 11
     
    I know that we've passed the whole copyright discussion, but I thought I would share this for any fellow students who find reason in their lives to either know more about copyright or to question it. There is information here, but the information is geared towards keeping the end user informed and not pushed around.
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D#4 H#4 - Your Presentation is CRAP, and That's Why I Like It - 0 views

www.slideshare.net/...s-crap-and-thats-why-i-like-it
shared by Tessa DeBell on 20 Mar 11 - No Cached
  • Tessa DeBell on 20 Mar 11
     
    Besides discussing the CRAP principles, I really like the examples this slideshow presents. I also appreciate the humor.
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Starz website - 0 views

www.starz.com/spartacus
shared by jason richard on 10 Mar 11 - No Cached
  • jason richard on 10 Mar 11
     
    Starz (and other television network sites) provide a number of services for customers; they give you the option to watch missed episodes, engage in conversation about the program, and connect with others who have common interests.
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D#9, HW#3-Old Media, New Media - 0 views

www.aginc.net/media.htm
shared by Roxana Sandoval on 27 Feb 11 - No Cached
  • Roxana Sandoval on 27 Feb 11
     
    In this website it has information about old and new media. it gives examples of old media and new media and the difference.
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D#9 H#3 - Main Page - M/Cyclopedia of New Media - 1 views

wiki.media-culture.org.au/...Main_Page
shared by Tessa DeBell on 27 Feb 11 - Cached
  • Tessa DeBell on 27 Feb 11
     
    Wow, this is... Like our class. The whole thing. A wiki about digital media and many implications, including censorship, copyright, culture, formats, and a bunch of other goldmine stuff.
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(D9, H3) The New Media Caucus - 0 views

www.newmediacaucus.org/wp
shared by James (Mitch) Thompson on 27 Feb 11 - No Cached
  • James (Mitch) Thompson on 27 Feb 11
     
    The New Media Caucus is an organization seeking to advance the theories and concepts involved in emerging media technologies. Their aim is to provide a comprehensive area in which to analyze and critically review practices and presence of digital media as both an artistic medium and one of utility for technological advancement (robotics, virtual environments, etc).
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D#9, HW#3 -WordLingo New Media - 0 views

www.worldlingo.com/...New_media new media flew manovich
shared by Victoria Burch on 26 Feb 11 - No Cached
  • New media rely on digital technologies, allowing for previously separate media to converge. Media convergence is defined as a phenomenon of new media and this can be explained as a digital media.“
  • he most prominent example of media convergence is the Internet, whereby the technology for video and audio streaming is rapidly evolving. The term convergence is disputed, with critics such as Lev Manovich pointing out that the 'old' medium of film could be seen as the convergence of written text (titles and credits), photography, animation and audio recording
  • New Media has become a significant element in everyday life. It allows people to communicate, bank, shop and entertain. The global network of the Internet, for instance, connects people and information via computers.[3] In this way the Internet, as a communication medium of New Media, overcomes the gap between people from different countries, permitting them to exchange opinions and information. Diverse means for this exist even within the context of the Internet, including chat rooms, Instant Messaging applications, forums, email messaging, online video and audio streaming and downloads, and voice-over-internet telecommunications. New Media is defined not only as a communication tool, but also as a tool for the commercial exchange of goods and services.[
  • ...16 more annotations...
  • transition to new media has seen a handful of powerful transnational telecommunications corporations who own the majority achieve a level of global influence which was hitherto unimaginable.
  • new media follows the logic of the postindustrial or globalised society whereby 'every citizen can construct her own custom lifestyle and select her idology from a large number of choices. Rather than pushing the same objects to a mass audience, marketing now tries to target each individual separately.'
  • "virtual communities" are being established online and transcend geographical boundaries, eliminating social restrictions. Rheingold (2000) describes these globalised societies as self-defined networks, which resemble what we do in real life. "People in vi
  • rtual communities use words on screens to exchange pleasantries and argue, engage in intellectual discourse, conduct commerce, make plans, brainstorm, gossip, feud, fall in love, create a little high art and a lot of idle talk"
  • New Media has been used extensively by social movements to educate, organize, share cultural products of movements, communicate, coalition build, and more.
  • New media can be defined not only as things you can see such as graphics, moving images, shapes, texts, and such. It is also things that cannot be seen, such as a Wi-Fi connection. Like radio or electricity, no one can see the Wi-Fi waves in the air floating through the air. But the Wi-Fi concept can be considered new media. So new media can be either concept-based, refer to a solid object, or both.
  • Any individual with the appropriate technology can now produce his or her online media and include images, text, and sound about whatever he or she chooses. [27] So the new media with technology convergence shifts the model of mass communication, and radically shapes the ways we interact and communicate with one another.
  • even some forms of digitized and converged media are not in fact interactive at all
  • "the global interactive games industry is large and growing, and is at the forefront of many of the most significant innovations in new media" (Flew 2005: 101). Interactivity is prominent in these online computer games such as World of Warcraft and The Sims. These games, developments of "new media", allow for users to establish relationships and experience a sense of belonging, despite temporal and spatial boundaries. These games can be used as an escape or to act out a desired life. Will Wright, creator of The Sims, "is fascinated by the way gamers have become so attached to his invention-with some even living their lives through it" [30]. New media have created virtual realities that are becoming mere extensions of the world we live in.
  • The advertising industry has capitalized on the proliferation of new media with large agencies running multi-million dollar interactive advertising subsidiaries. In a number of cases advertising agencies have also set up new divisions to study new media. Public relations firms are taking advantage of the opportunities in new media through interactive PR practices.
  • New media can be seen to be a convergence between the history of two separate technologies: media and computing.
  • new media can now be defined as "graphics, moving images, sounds, shapes, spaces, and texts that have become computable; that is, they comprise simply another set of computer data.
  • Flew (2002) stated that as a result of the evolution of new media technologies, globalisation occurs. Globalisation is generally stated as "more than expansion of activities beyond the boundaries of particular nation states".[6] Globalisation shortens the distance between people all over the world by the electronic communication (Carely 1992 in Flew 2002) and Cairncross (1998) expresses this great development as the "death of distance". New media "radically break the connection between physical place and social place, making physical location much less significant for our social relationships" (Croteau and Hoynes 2003: 311).
  • Old media
  • involve analog processes
  • as opposed to new media which sample media as a numerical representation in binary code.
  • Victoria Burch on 26 Feb 11
     
    This is the best article I've found for this topic. It discusses new media in relation to Manovich's article AND actually interrelates Flew's virtual communities article too! I thought that was pretty cool. It also gives examples of what new media is, and how it is affecting our communities through globalization and social change
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