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Anthony Sanchez

D#7.0 HW#4 Email etiquette for effective email replies - 1 views

www.emailreplies.com

chapter 12

shared by Anthony Sanchez on 05 Mar 10 - Cached
  • Be aware that when you send an email in rich text or HTML format, the sender might only be able to receive plain text emails. If this is the case, the recipient will receive your message as a .txt attachment. Most email clients however, including Microsoft Outlook, are able to receive HTML and rich text messages.
  • Do not forward chain letters. We can safely say that all of them are hoaxes. Just delete the letters as soon as you receive them.
  • This will almost always annoy your recipient before he or she has even read your message.
  • ...2 more annotations...
  • Use a meaningful subject
  • Even more so than the high-priority option, you must at all times try to avoid these types of words in an email or subject line. Only use this if it is a really, really urgent or important message.
  • kathinunley on 05 Mar 10
     
    This is a comprehensive list of email etiquette, including many things I had not heard before or read in chapter 12...such as, ""Do not copy a message or attachment without permission" and "use active instead of passive" voice.
  • ...1 more comment...
  • kathinunley on 05 Mar 10
     
    This is a comprehensive list of email etiquette, including many things I had not heard before or read in chapter 12...such as, ""Do not copy a message or attachment without permission" and "use active instead of passive" voice.
  • Tana Ingram on 01 Oct 10
     
    This article is coming from a business's perspective about why it is important to have employees follow good email etiquette. We had read about important reasons like professionalism and efficiency, but not so much about a company's liability for its employee's emails.
  • Anthony Sanchez on 03 Oct 10
     
    An article describing how to write effective e-mails in the workplace.
Matthew Aber

D #1, HW #9 - Introduction - 1 views

abertwc301.wordpress.com/...d-1-0-hw-6-introduction

TWC301 chapter design wordpress writing asu blog 1 2 contrast slideshow animoto

shared by Matthew Aber on 22 Jan 12 - No Cached
  • Matthew Aber on 22 Jan 12
     
    Blog Introduction and Animoto Slideshow
Mckell Keeney

D#5 HW#1 NHS Designs - Design Principles - Alignment - 0 views

www.nhsdesigns.com/...page04.php

alignment principles TWC301

shared by Mckell Keeney on 23 Mar 12 - No Cached
  • Mckell Keeney on 23 Mar 12
     
    What I love about this resource is the menu on the right with links to 12 different types of design - business cards, posters, even short stories - and visual examples. The examples are so helpful and really bring out how alignment can help in all categories.
Valerie Cooper

VCOOPER TWC301 D#7 HW#2 CHAP.12 WEB RESOURCE favorite - 1 views

www.emailreplies.com/Index.html

CHAPTER 12

shared by Valerie Cooper on 05 Mar 10 - Cached
  • Valerie Cooper on 05 Mar 10
     
    This site explains how to send effective email replies. It discusses why email etiquette is necessary, lists email etiquette rules, and explains how to enforce these rules by creating a company email policy
Anthony Sanchez

D#1.0 HW#13 Dorbin Chapter 1 Supplement - 1 views

www.helpscribe.com/...ples-of-technical-writing.html

shared by Anthony Sanchez on 22 Aug 10 - No Cached
  • Anthony Sanchez on 22 Aug 10
     
    A website that gives some examples of effective technical communication.
Eric Holsclaw

E-Mail Signature Guidelines - 0 views

www.uc.edu/...Signatures.html

D#7 HW#6 BM#2 Chapter 12

shared by Eric Holsclaw on 01 Aug 10 - Cached
  • Eric Holsclaw on 01 Aug 10
     
    The HTW on page 165 regarding correspondence. Signatures provide contact information and in some signature blocks allows for a web link. I currently use a signature block with a web link and I also include a green field and a confidentiality clause. In the event the e-mail goes to the wrong person the confidentiality clause states to notify me and dispose of the mail. When working with highly sensitive material, it is a good idea to include a confidentiality clause with your signiture.
D Schick

D#7, HW#4-- Chapter 12 Resource - 0 views

www.moneyinstructor.com/...communicationtips.asp

chapter12

shared by D Schick on 02 Oct 10 - No Cached
  • D Schick on 02 Oct 10
     
    This discusses different tips when writing an e-mail in order to gain the best results. Communicating with e-mail is quickly becoming a common form of communication in the workplace. A majority of my assignments through work come in the form of an e-mail.
Rochelle Drinon

10 D#7.0, HW#1 - Chapter 12 Related Link - 2 views

writing.colostate.edu/...pop3c.cfm

chapter12

shared by Rochelle Drinon on 07 Mar 10 - Cached
  • Rochelle Drinon on 07 Mar 10
     
    Letters, Memos, E-mail
Awais Khan

D#7 HW#2 Chapter 12 - 0 views

routineemails.com

shared by Awais Khan on 11 Mar 10 - Cached
  • Awais Khan on 11 Mar 10
     
    this has information on writing routine emails, e-messages, and memos for business purpose.
Osmara Altenhof

D#7 HW#2 Tips for writing business e-mails - 0 views

www.mftrou.com/...writing-business-emails.pdf

chapter12

shared by Osmara Altenhof on 12 Mar 10 - No Cached
  • Osmara Altenhof on 12 Mar 10
     
    Although basically the same tips are presented in the book, Ch. 12. Author Lyndsay Swinton adds a sense of humour to these tips. These tips also focus on what the e-mails says about you, the author.
Alina Kurita

D#12 HW#3 - Listings - 1 views

phoenix.craigslist.org

shared by Alina Kurita on 29 Jan 11 - Cached
  • Corey Nicholson on 29 Jan 11
     
    The Phoenix, and in general every location, craigslist website is prone to the repetition guideline of CRAP; every column is listed in only a blue hyper-link. When you pull up a certain category, every listing is also in blue hyper-link and there is no bolding what so ever.
  • ...1 more comment...
  • Corey Nicholson on 29 Jan 11
     
    Forgot to emphasize, the layout of craigslist helps to understand what not to do when designing a site's look.
  • lydia cruz on 30 Jan 11
     
    wow this website does a number to the eyes i think its to bold and blue. to me i think that it;s too much. i do like however how everything is symitrical and in order that i can give to them.
  • Alina Kurita on 27 Mar 11
     
    This is not one of the most trusted sites that I have ever been to but however it is highly used in trying to sell items that are local in the area. It is known for having some questionable items, but this is efficient in custom service because instead of worrying of shipping you can find other people in the same city for quick service or fast money. A huge difference in this site is that this does not carry as much restrictions which may worry some but it does provide different services in this way.
Alina Kurita

D#8 HW#3 - 39 Blogging Tips - 0 views

tatumweb.com/...39-blogging-tips

shared by Alina Kurita on 20 Feb 11 - No Cached
  • Alina Kurita on 20 Feb 11
     
    On this site, they list 39 tips in how to improve your blog and they also at the end of each tip, they will refer websites to check which is really above and beyond what I was expecting. This site has tips that they not be going along with what we're doing, but it's really simple to read and not boring as well. It's a well written tip site and if anyone is ever really going to hardcore blog, this is worth looking at.
Victoria Burch

D#12, HW#3 - Does a New Website Hold the Secret to Great Customer Service? - 0 views

www.fastcompany.com/...interview-muller.html

Ford Consult

shared by Victoria Burch on 25 Mar 11 - Cached
  • the trend with big companies has been to outsource and mechanize and it's getting ever harder to get through to a live person who knows as much as you do about the problem you're trying to get help with. We're creating a kind of social network designed for companies and customers to communicate with each other.
  • Your best customers know more about the product than many people who work inside the company -- certainly more than most of the low-paid, call center people who are reading from a script.
  • When customers start to converge and talk, for many companies this is gold -- real engagement with current or future customers.
  • Victoria Burch on 25 Mar 11
     
    This is an interview with Thor Muller, CEO of GetSatisfaction.com. Muller discusses the importance of customer service and how it is replacing outsourcing. He talks about how it's much easier for people to discuss their problems are quickly read about them through forums on the internet vs. waiting on hold with customer service. He discusses both the benefits to the companies, as well as, the customers'. 
Lacey Preach

D#12 HW#3--Twitter changes customer service - 0 views

www.usatoday.com/...-11-18-twitterserve18_ST_N.htm

shared by Lacey Preach on 25 Mar 11 - No Cached
  • Lacey Preach on 25 Mar 11
     
    This is an article about stories of Twitter turning into a customer service site for companies. It talks about how a man got the attention of a major company by tweeting them many times so they would listen to him. Twitter is becoming a site where customer service will be the norm. One man describes the social media world a New York City night club where it is always crowded and loud. And the experience can be either good or bad. Social media in the business world is going to grow as more and more people jump on the twitter train.
April Gallegos

How To Use Social Media As A Customer Service Tool - Internet Marketing for a CEO | Fus... - 0 views

blog.fuseworkstudios.com/...dia-as-a-customer-service-tool

D#12 Ford

shared by April Gallegos on 24 Mar 11 - No Cached
  • April Gallegos on 24 Mar 11
     
    This article shows how companies are using social media as customer service tools. A man had a problem and sent an SOS out on Twitter. GM responded back to him directly with a tweet and then later turned to Facebook for more character space. This goes along with Ford's article that web and social media are being used for customer service.
Tim Buswell

Design Notes: Emphasis - 2 views

daphne.palomar.edu/...emphasis.html

TWC301 Chapter 2 emphasis

shared by Tim Buswell on 04 Jun 11 - Cached
  • designer needs to know how to control the attention of the viewers of their artwork
  • DOMINANCE
  • more important or more noticeable than its surroundings
  • ...22 more annotations...
  • Information is rarely of uniform interest in art
  • When there is dominance there must be subordination
  • There are three major methods for controlling emphasis in a visual image: contrast, placement and isolation.
  • One of the greatest possible contrasts in art is the difference between black and white
  • If color is used make it bright, preferably against a dull background.
  • When it comes to being noticed B I G G E R is always better.
  • An unusual shape can call attention to itself but it is not as strong a contrast as size or value/color.
  • PLACEMENT
  • Proximity
  • Proximity
  • Proximity
  • An overlapping, touching or close object is likely to be seen next (in that order) after a primary object.
  • Texture can also be an affective similarity device.
  • ISOLATIONIsolation is a kind of placement -- where something is put. An item that stands apart from its surroundings will be more noticeable. This is not likely to make an item be noticed first but can make one item stand out.
  • Proportion is a design principle that has to do with the relationship between size and scale.
  • It is possible to make an object appear different in scale without changing its size. The fortune cookie to the left is about life size. The one in the picture below appears to be quite large in scale. They are both the same size.
  • It is important for a designer to know how to control the attention of someone viewing their artwork
  • It is important for a designer to know how to control the attention of someone viewing their artwork.
  •   CONTRAST The objective of contrast is to produce maximum visibility
  • There is usually a focal point, a place where the action begins
  • Bright colors are more attractive (attract attention) than dull colors.
  • Where you place objects is important.
  • toni tassell on 04 Jun 11
     
    Good article on controlling where you want your viewer to look by emphasing objects and the different ways to accomplish.
  • ...7 more comments...
  • Karla Freeman on 05 Jun 11
     
    I really like compiling all these sites to help with projects later. The basic ones with examples are best for me now. This is another great site that helps break down the basics from chapter 2
  • Briseida Aguirre on 30 Aug 11
     
    This explains some of the basic ideas of emphasis and the different elements you can use to show emphasis
  • Damaris Bravo on 30 Aug 11
     
    D#2 HW#2 This articles discusses the principles of design of art. Even though this does not talk about the typography principles of design, the same rules still apply. I thought it was interesting because it gives a different perspective on the same concept.
  • Kelsey Eikren on 02 Oct 11
     
    Good overall explanation of emphasis. I picked this website because it has good information on contrast and how to use it. I also like the visuals on the left, they are helpful to understanding the concept!
  • Yajahira Bojorquez on 17 Jan 12
     
    This website is setup as notes for emphasis. It talks about color, size and shape. It also talks about how placement and isolation is important. It also adds how proportion has to do with size and scale, how it makes it appear diffretn based on other objects around them.
  • Merlyn Reyna on 18 Jan 12
     
    Emphasis is more visually interesting and making what you're trying to control more interesting than others.  It is also the attention of someone viewing an artwork, design or website.  Emphasize on weather you want to attract your audience the most, maximize the visibility of your focal point. This website gives explanation of how emphasis is used in art.  
  • Michael Wheeler on 18 Jan 12
     
    i like this page just because it has so much info on it and touches on multiple aspects of the principle
  • Michael Wheeler on 18 Jan 12
     
    this page gives a lot of information on differetn aspects of using emphasis dominance subordination contrast color/value size shape placement isolation proportion
  • Tim Buswell on 24 Jan 12
     
    This site went into great detail. Like the book, the site described that the bigger something is, the more important it must be. It also makes an argument for the center being the most important of placing. But could that really be true if something bigger and more noticable was off center?
Briseida Aguirre

D#2, HW 2 - 0 views

www.vanseodesign.com/...visual-hierarchy

shared by Briseida Aguirre on 05 Jun 11 - Cached
  • The goal of visual design is to communicate.
  • We are visual beings and can quickly pick up on visual cues to better understand our environment.
  • Headings are hierarchy and make some words more important than the rest of your type. Tags for blockquotes and lists, strong, and em, also add a visual hierarchy to your typography.
  • ...9 more annotations...
  • Think of the basic design principles contrast, repetition, alignment, and proximity.
  • Contrast
  • Repetition
  • Alignment
  • Proximity
  • You create a hierarchy in design, by adjusting the visual weights of your element.
  • The mechanisms for controlling visual weight are the same in both cases. Size – As you would expect larger elements carry more weight Color – It’s not fully understood why, but some colors are perceived as weighing more than others. Red seems to be heaviest while yellow seems to be lightest. Density – Packing more elements into a given space, gives more weight to that space Value – A darker object will have more weight than a ligher object Whitespace – Positive space weighs more than negative space or whitespace
  • Your hierarchy should begin with thoughtful consideration of the content and goals of the page. Only after you’ve decided intellectually the hierarchy of your page should you attempt to visually design that hierarchy.
  • Visual Hierarchy is a deliberate prioritization of
  • Briseida Aguirre on 30 Aug 11
     
    This gives some great examples of visual hierarchy
Alex Portela

Composition and Design Principles - 1 views

www.goshen.edu/Compose.htm

shared by Alex Portela on 09 Jun 11 - Cached
    • freda yamoah
      freda yamoah on 28 Sep 11
       
      This website gives you the idea of composition and design principles that helps you understand the effect repetition in a design. There are several ways to use repetition in a design. Repetition gives motion so it can be used in all designs that have visual element.
    • Alex Portela
      Alex Portela on 15 Feb 12
       
      This site specifically outlines examples also explained in the book about unity. Lines, shapes, images, colors, textures and other effects can be creatively laid out to give variety and depth draws more attention to the subject. The butterfly is a great example of that uniformity as well.
  • toni tassell on 09 Jun 11
     
    Web site contains basic understanding of balance and all principle elements of design.
  • ...5 more comments...
  • Briseida Aguirre on 26 Aug 11
     
    I like this website because it had really good examples of the basic ideas of design principles .
  • Damaris Bravo on 30 Aug 11
     
    D#2 HW#2 I like this article because not only does it discuss the principles of design but it also uses these principles within the article. Unlike other articles this one is actually practicing what it is teaching.
  • Bridget Esqueda on 13 Sep 11
     
    On this website it showed various techniques in achieving balance in web design. It explained various methods such as the six visual elemnts of color, line, shape, texture, tone, and volume. It also goes in depth about varous techniques like size various, variety, visual effects, and unity that can help with accomplishing visual balance to any design.
  • Lisa Plascencia on 14 Sep 11
     
    This site is from an art teacher's perspective. Scroll half way down the page until you get to the balance section where there are very pretty, helpful example of balance.
  • Brooke Iggie on 23 Sep 11
     
    D4 HW1- I like this website because it shows how different types of elements can give different visual weights to the page. This is covered in the textbook, but this website is able to show it in color also.
  • freda yamoah on 28 Sep 11
     
    This website gives you the idea of composition and design principles that helps you understand the effect repetition in a design. There are several ways to use repetition in a design. Repetition gives motion so it can be used in all designs that have visual element.
  • Bethany Jorgensen on 10 Jan 12
     
    This website was very informative and gave many examples demonstrating how to incorporate visual elements within page design. It also defines and describes design principles, many of which match up with the principles listed in Chapter 1 of our book on pages 12 and 13.
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