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We can observe a strong difference between the influence of attitude on intention to use free MaaS and the intention to use paid MaaS: building a strong attitude therefore does not lead directly to high willingness to pay; instead, it is the intention to test free MaaS that is influenced by attitudes.

We found that the search for music recommendations and the flat rate preference influence the attitude towards MaaS positively and significantly. The new recommendation functions and the pricing model are therefore functions users rated highly and which can help build a strongly positive attitude towards MaaS.

Pirates seem satisfied with the sound quality of tracks provided via illegal networks and seem to feel safe from prosecution.

Our study demonstrated the attractiveness of MaaS offers to music pirates. Nevertheless, most music pirates prefer free MaaS.

We showed that flat rates are regarded as an attractive pricing model by music pirates and that this constitutes a suitable alternative to pay-per-download, which is often considered too expensive (Al-Rafee and Cronan 2006).

Users who do not consider music piracy owing to moral scruples and higher search costs also show a positive attitude towards MaaS.

A reason for the increased willingness to pay may also relate to hedonistic social benefits, established by integrating social features into recommendation systems

MaaS providers should therefore focus on comprehensive, user-friendly recommendation systems that support social exchanges between MaaS users. Our study results clearly demonstrate that a platform’s features positively influence the attitude towards MaaS. Besides direct recommendations from friends, users can receive recommendations based on tagged music channels or collaborative filtering.

The presented study demonstrates that new offers of music consumption can also be an attractive alternative for music pirates. Although there is no indication of the reduction of illegal downloads in general, music pirates consider the free ad-based version of MaaS an alternative. Music pirates who have rejected legal music consumption due to high prices in the past may well switch to legal consumption.

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So what’s responsible for this massive reduction in piracy? According to the survey, it’s not stepped-up enforcement – it’s the availability of free music via streaming services like Spotify. Nearly half of the people who had stopped or sharply reduced their music downloading cited those services as the reason for stopping.

So what’s responsible for this massive reduction in piracy? According to the survey, it’s not stepped-up enforcement – it’s the availability of free music via streaming services like Spotify. Nearly half of the people who had stopped or sharply reduced their music downloading cited those services as the reason for stopping.

For dissident groups, all of these digital tools allow them to bring together remote and often disparate groups and give them channels to bypass the conventional media, which is usually state controlled and unwilling to broadcast any news of civil unrest and opposition to the government.

Rapid internet interaction through Twitter and Facebook gave information to the protesters about how to counteract the security forces as they tried to disperse the protesters, maps showing locations for protest meetings and practical advice about such things as what to do when teargas is used against groups of protesters.

The governments in Tunisia and Egypt were very unhappy about the often brutal images of repression of the protests by government security forces and both governments tried to block the social-networking sites. In Tunisia, the effect was to increase the size of protest demonstrations and the Tunisian president, Zine el Abidine Ben Ali, was forced to change his strategy. He apologized for blocking the sites and reopened them. He offered to open talks with the dissident groups but by that time it was too late to save his government. He resigned on 16 January and an interim coalition government was set up.

The Egyptian government’s decision to cut all communication systems, including the internet and mobile phones, on the night of 27 January was widely perceived to be a watershed moment in the overthrow of the Mubarak government.

Egyptian protest sympathizers were unable to watch events on their computers and televisions and joined the demonstrators in Tahrir Square instead.

The Mubarak government stepped down on 12 February and was replaced by a military council purporting to support democratic change.

China has taken much firmer control of its internet as a result of events in Arab countries, fearing a contagion effect. After an internet call for popular revolt in February, over 100 activists are reported to have ‘disappeared’.

There is an argument to be made that the role of technology in these events has been overstated. The frequent cry is that it was not laptops that marched on Tahrir Square but people with a common cause that they had already identified. As far as they are concerned, revolution is nothing new and the impact of the new technology in the Arab Spring has mostly been reported by people who are using the technology themselves. Its importance, they say, has been exaggerated.

In the Western world, Twitter is a device that is most frequently used to comment on relatively minor media or personal events, such as the behaviour of a particular celebrity. In Egypt and Tunisia its use proved to be much more political and effective – not social networking, just networking.

The difficulties are immense: regional poverty, tensions over the use of resources such as oil and water, religious divisions within countries, rapid population growth and, more threatening than any of those, relationships between Israel and its Arab neighbours.

being exposed to information presented on one's Facebook profile, suggesting that it can help enhance self-esteem.

Facebook can serve as a support system for those people in collectivist cultures, who have frequent interactions and a close circle of Facebook friends.

"frequent Facebook use correlated with feelings of general connection in life and also with feelings of general disconnection in life."

"the correlation of disconnection with Facebook use was mediated by the tendency to cope with disconnection via Facebook."

If you're going on a date with someone you meet on OKCupid, for example, chances are you've friended them on Facebook to get a better idea of them. Recruiters are using Facebook to screen potential job applicants.