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Vendor eyes multi-channel as it builds cloud portfolio. Oracle is hitting retailers with a flood of enterprise software as it seeks to establish itself as a key cloud player in the market. The software vendor will launch six products covering critical ecommerce, customer engagement, order management, order fulfilment, loss prevention, and brand compliance. Jill Puleri, SVP and GM at Oracle Retail, said: "Retailers looking for agility, performance, and cost predictability are increasingly considering the cloud. "The new Oracle Retail Cloud Services help eliminate the time and cost constraints that too often hamper retailers' ability to respond to new opportunities for growth." Many of the products are dedicated to enabling multi-channel operations, a focus for retailers seeking to integrate their online and offline business amid rising customer expectations.

Vendor eyes multi-channel as it builds cloud portfolio. Oracle is hitting retailers with a flood of enterprise software as it seeks to establish itself as a key cloud player in the market. The software vendor will launch six products covering critical ecommerce, customer engagement, order management, order fulfilment, loss prevention, and brand compliance. Jill Puleri, SVP and GM at Oracle Retail, said: "Retailers looking for agility, performance, and cost predictability are increasingly considering the cloud. "The new Oracle Retail Cloud Services help eliminate the time and cost constraints that too often hamper retailers' ability to respond to new opportunities for growth." Many of the products are dedicated to enabling multi-channel operations, a focus for retailers seeking to integrate their online and offline business amid rising customer expectations.

AMC Technology announced it has achieved Oracle Validated Integration of AMC Technology's Multi-Channel Integration Suite (MCIS) v5.4 with Siebel CRM v8.1.

More than half of consumers in the United States and Canada regularly use two or more channels before they make a purchase and they expect a consistent experience across all channels, according to a new survey from Oracle.

By selecting a hosted version of Oracle Commerce, Big Lots is providing its business users with cost-effective, cutting-edge tools to shape a personalized customer experience through multi-channel promotions, targeted offers, and image-rich product profiles.

By selecting a hosted version of Oracle Commerce, Big Lots is providing its business users with cost-effective, cutting-edge tools to shape a personalized customer experience through multi-channel promotions, targeted offers, and image-rich product profiles.

"The Oracle Retail platform deployed by Deckers provides them with a single, scalable platform and the operational and analytics tools to be very agile across all channels and regions."

Saks, Inc. is evolving to embrace omni-channel retailing through a series of infrastructure and systems enhancements slated to take place over the next several years. This is a transitional time for the company and these investments will position Saks for the future, allowing it to deliver incremental sales and improve operating margins over time.  To support its omni-channel and IT initiatives, Saks will invest one-third of its $120 million CapEx on Project Evolution, a multi-year transformation of and investment in systems technology with Oracle. Project Evolution will deliver new merchandising, finance and human resources systems and capabilities on an integrated application suite for the entire business.

In his weekly entry, The VAR Guy mentioned his tardiness was due to other several pieces of big news - including a multi-part interview with Oracle Channel Chief Judson Althoff, who revealed some surprises in a Jan. 27 interview.

... If you think enthusiasm for newer channels is turning the store into a quaint relic of a bygone era, think again. Three-quarters of surveyed consumers say they go to the store to see the product prior to purchase, and 44% go when they need the product right away.

In November 2010, Oracle announced its intention to acquire ecommerce platform provider ATG and its 1,000+ customer base for a sum of $1 billion. 

Kohl department store to use Oracle Solutions to Support Multi-Channel Retail Operations.

US department store operator Kohl's is to use Oracle Retail's merchandising and planning applications to help integrate its core retail operations and support its multi-channel growth.

Oracle solutions will help Kohl's streamline operations and enable its multi-channel growth strategy

Fashion apparel manufacturer and retailer American Apparel has chosen Oracle ATG Web Commerce and Oracle ATG Web Commerce Customer Service applications to help grow its global, multi-channel retail business.

For retailers looking to succeed in today's challenging economy, a joined-up strategy between their online and store presence is the key to success, according to speakers at this year's World Retail Congress. Consumers not only use smartphones and the internet to shop but to carry out research too, while retailers can boost their instore offers by incorporating key elements from the online experience. Petah Marian reports.

"Oracle's latest research on the future of retail in 2025 according to the digital native generation born after 1980, reveals that the shopping experience of the future needs to be connected, fit-for-purpose and always available."

AMC Technology, a provider of multi-channel contact center integration software, announced, with partner Sixbell Nekotec Solutions, the go live of Sixbell's Mexico-based client, BICE Vida, with an integrated contact center solution based on Oracle CRM On

Oracle Retail solutions have played a key role in Kohl's multi-step business transformation process. Over time, the retailer has implemented a series of technologies to empower team members to anticipate customer demand, identify new market opportunities, and roll out more relevant and effective products and promotions across all channels.

"The consumer is digital, the household is 'virtual'. Smarter consumers demand smarter retailers who are looking into multi-channel customer service. Oracle is committed to helping retailers create and innovate, to strengthen relationships with new and returning customers," said Jill (Puleri) Standish, senior vice president and general manager, Oracle Retail. "We will continue to deliver the solutions that make this possible for retailers of all sizes and segments."