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Oracle introduced Oracle Retail Customer Analytics, a new business intelligence solution designed to help retailers better understand what drives their customers' purchasing decisions..."The key to improving the customer experience is to understand the customer," said Greg Girard, Program Director, Merchandise Strategies, IDC Retail Insights. "Analytic solutions that help retailers gain insight into their customers' buying patterns lay the foundation for a deeper understanding and make it possible to create a personalized shopping experience while optimizing profitability."

"For retailers to deliver the cross-channel experience customers are demanding, they must not only manage the growing deluge of operational and customer data, but use it to gain actionable insight and equip employees to effectively use that insight immediately," said Mike Webster, senior vice president and general manager, Oracle Retail. "Oracle is helping retailers to turn their data into an asset that connects interactions and optimises operations to drive profitability and support a truly personalized customer experience."

Feature article focusing on how data can deliver actionable insights into customer wants and preferences. The article also includes comments from Sarah Taylor.

CEO Jill Brown Dean: "What this system really gives us is the precision to plan floor set by floor set, week by week to ensure that each of our big businesses and each of our key categories is appropriately positioned in the preplanning phase and then appropriately reacted to, whether it is promotions, slowing down inventory in the supply chain, moving up inventory, the whole read-and-react thing. So it's giving us a precision around these big top 30 styles, which, as you said, really when we're successful, they're half our business. And it's just giving us a tremendous level of insight and visibility that we have not had." CFO and COO James Bell: "As an organization, we have worked diligently to develop many inventory management disciplines in recent years, but we're lacking adequate tools to fully maximize our inventory investment. This past March, we completed the implementation of a new Oracle-based inventory planning system. The capabilities of this new system are significantly more robust than anything we've used in the past, providing a level of transparency that represents a meaningful opportunity for us to drive more consistent sales and margin improvement over time as we become more proficient with this new capability."...

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

The new talent management system also gives the company better insight into its recruiting process through advanced reporting and analytics.

The new talent management system also gives the company better insight into its recruiting process through advanced reporting and analytics.

Shoppers are more comfortable tapping into their smartphones in-store and at home to interact with brands, comparison shop and make purchases, according to new research from Oracle. As a result, consumer response to mobile marketing initiatives such as SMS, geo-location features and applications is growing more positive.

Grocers use customer insights to manage assortments

Grocers use customer insights to manage assortments

STORES' annual predictions feature is the result of months spent absorbing and processing the insights of numerous retail experts. STORES wishes to acknowledge the individuals and organizations who generously shared their time and views on key topics... David Dorf and Michael Webster, Oracle; Gary Penn, QuikSilver; Michael Haydock, IBM; Brian Kilcourse, Retail Systems Research

Coverage of HyperCITY's partnership with Oracle for their Retail solutions, to assist the 12-store hypermarket chain with integrating and optimising its retail store operations to drive better business insights and enhancing customer experience.

Oracle Financial Services has expanded its Oracle Financial Services Enterprise Risk Management suite to include a new model risk management solution, as well as enhanced offerings for regulatory capital management and credit risk management. Oracle's Enterprise Risk Management suite, part of the Oracle Financial Services Analytical Applications family, provides a single, unified platform that helps today's financial institutions meet increasingly complex compliance requirements and performance objectives. The end-to-end platform enables financial services organizations to effectively identify and manage risk to support their risk-adjusted performance objectives, promote a proactive risk management culture and mitigate the costs of compliance. Model Risk Management To meet evolving regulatory mandates, financial institutions require a comprehensive view of risks associated with inaccurate or improperly applied financial and business models. Many firms are struggling to achieve this transparency because they continue to manage their models in siloed environments. Oracle Financial Services Model Risk Management provides a common environment to manage all risks associated with the use of models, including risks arising due to poor data quality, incorrect or inappropriate use, design flaws, incorrect implementation and unauthorized access. The solution delivers a single repository for all model information across the enterprise, includes pre-built dashboards to jump start benefits and provides drill-down capabilities for in-depth insight. This application provides a common environment to manage risks associated with the use of models including risks arising due to data quality, incorrect or inappropriate usage, design flaws, incorrect implementation and unauthorized access. The solution helps firms to improve governance around the use of models through a comprehensive, structured and consistent framework for periodic assessment and validation of models ac

What does success look like in 2013? It's a question that will increasingly be asked of retailers. As consumer concerns about the economy begin to subside, attention will soon turn to who is best placed to ride any wave of recovery - no matter how small. The Oracle Retail Week Awards is not only the single biggest celebration of this great industry but a unique opportunity to reflect on just that. Sales figures and footfall tell a story, but they are far from the whole narrative. And the people, brands and companies on show at this week's awards give an insight into the strategic advances made by retailers in the past 12 months.

The release notes Columbus State University's implementation of Oracle's Business Intelligence Enterprise Edition, gaining real-time visibility into student performance and engagement. The new business intelligence environment offers improved reporting accuracy and timeliness, enhanced data quality and provides insight into student retention, progression and graduation trends. The release notes that Columbus State University is ranked among the top regional universities in the South by U.S. News & World Report.