Group items tagged

... If you think enthusiasm for newer channels is turning the store into a quaint relic of a bygone era, think again. Three-quarters of surveyed consumers say they go to the store to see the product prior to purchase, and 44% go when they need the product right away.

When it comes to making purchases online, 45 percent of consumers age 18 - 34 who own a smartphone will use it to purchase products online as often as a few times each week.

When it comes to making purchases online, 45% of consumers age 18 - 34 who own a smartphone will use it to purchase products online as often as a few times each week..."As a whole, retailers are challenged to move across channels as easily as the consumer and deliver the same consistent, high quality experience no matter the format," said Mike Webster, senior vice president and general manager, Oracle Retail.

"More and more people are demanding that prices online and in the store be similar," says David Dorf, senior director of technology strategy for Oracle Retail. "The fact that consumers expect more price parity means that there needs to be more collaboration from those silos of business... Gartner research vice president Kevin Sterneckert believes consistent pricing is imperative; he notes that 67 percent of consumers want the same price across channels. Still, he insists there remains a need to understand when and where conditions are right for channel-independent pricing.

The Sept. 23 edition of Awesome DC includes the following article highlighting the results of Oracle's "Opportunity Calling: The Future of Mobile Communications" report. The article notes that the survey's results show consumers see limitless potential i

New research from Oracle reveals that an increasingly democratic relationship is emerging between digitally-empowered consumers and retailers, forcing retailers to re-evaluate technology investments and strategic initiatives to capture loyalty, drive spend and remain competitive. The New Retail Democracy, a study issued this week by Oracle, finds that consumers are demanding better access to information, product and process, along with more individualized interactions with retailers as they take ownership of their retail experiences. This requires retailers to prioritize the provision of a commerce anywhere business model to be relevant and competitive in today's complex global marketplace.

Fashion retailer Forever 21 has teamed up with Oracle Retail to help predict what consumers will want to purchase. Forever 21 will now use Oracle's merchandise planning and optimization solutions in 600 new stores in order to better prepare associates for consumers' wants and needs.

As today's retail world becomes more complex, the calm at the center of this storm is a return to retailing basics: laying down an IT foundation that automates a number of critical business processes, so that retailers can deliver to both consumers and associates the services they need, when and how they need them.

For these global consumers convenience and converged commerce is underpinned by mobile. The report found that this is the fastest growing method of shopping in all countries, with 67% of people stating they are using smart-phones and other mobile devices to enhance their shopping experience.

A global consumer survey by Oracle has found that consumers are increasingly demanding a more technology-driven and global shopping experience.

...even as today's retail world becomes more complex, the calm at the center of this storm is a return to retailing basics: laying down an IT foundation that automates a number of critical business processes, so that retailers can deliver to both consumers and associates the services they need, when and how they need them.

"The consumer is digital, the household is 'virtual'. Smarter consumers demand smarter retailers who are looking into multi-channel customer service. Oracle is committed to helping retailers create and innovate, to strengthen relationships with new and returning customers," said Jill (Puleri) Standish, senior vice president and general manager, Oracle Retail. "We will continue to deliver the solutions that make this possible for retailers of all sizes and segments."

Oracle-sponsored Report Reveals Consumers' Cross-channel Behavior

According to a study conducted by Oracle Evolution of Experience Retailing, consumers want to retail store is not limited to, a city or a country, take into account local needs and expectations, and was due to their individual preferences. 87% of Russian respondents said that the quality of care for them very or quite important, while 70% intend to shop in other countries to get the best prices.

Cross-channel shopping is the new norm: Fifty-four percent of consumers regularly employ two or more channels before they make a purchase, according to a new study by Oracle

"Amazon is putting enormous pressure on retailers to up their game," said David Dorf, senior director of technology strategy for Oracle Retail. Indeed, the survival of many retailers with actual, brick-and-mortar businesses rests on their ability to stanch showrooming," the rampant consumer practice of scouting out goods at the mall before buying them online at a better price.

"Amazon is putting enormous pressure on retailers to up their game," said David Dorf, senior director of technology strategy for Oracle Retail. Indeed, the survival of many retailers with actual, brick-and-mortar businesses rests on their ability to stanch showrooming," the rampant consumer practice of scouting out goods at the mall before buying them online at a better price.

"Oracle Commerce allows Stage Stores to deliver on its "commerce anywhere" promise by improving the customer experience across all devices, offering more personalized recommendations and delivering more effective product cross-sells and up-sells. Guided search capabilities help ensure consumers receive relevant and accurate search results and enables Stage Stores to highlight relevant products and promotions."

"Oracle Commerce allows Stage Stores to deliver on its "commerce anywhere" promise by improving the customer experience across all devices, offering more personalized recommendations and delivering more effective product cross-sells and up-sells. Guided search capabilities help ensure consumers receive relevant and accurate search results and enables Stage Stores to highlight relevant products and promotions."

Arcadia Group has revealed an investment in Oracle Retail systems to ensure it can maintain a consistent customer offering and experience across all of its brands as a key part of its global expansion strategy. The Group will use its new retail applications to support enhanced inventory management in order to deliver the right products to the right market segments, targeted to the needs and tastes of different global consumers.

Arcadia Group has revealed an investment in Oracle Retail systems to ensure it can maintain a consistent customer offering and experience across all of its brands as a key part of its global expansion strategy. The Group will use its new retail applications to support enhanced inventory management in order to deliver the right products to the right market segments, targeted to the needs and tastes of different global consumers.

How can retailers meet the needs of distinctly different fashion consumers? It takes more than the traditional "arts" of planning and merchandising, though these are still vital to any successful strategy. Today there's also a pressing need to apply science to multiple aspects of fashion retailing and solutions are readily available.

How can retailers meet the needs of distinctly different fashion consumers? It takes more than the traditional "arts" of planning and merchandising, though these are still vital to any successful strategy. Today there's also a pressing need to apply science to multiple aspects of fashion retailing and solutions are readily available.

When consumer demand for the latest trends surges, fashion retailers must move quickly to engage with shoppers and ensure they have the right product mix on the shelves.

When consumer demand for the latest trends surges, fashion retailers must move quickly to engage with shoppers and ensure they have the right product mix on the shelves.