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"As consumers continue to dictate how, when and where they make purchases, Oracle believes that providing commerce anywhere is imperative for retail success." said Mike Webster, Senior Vice President and General Manager of Oracle Retail. "Retailers need to invest in aligning and integrating retail processes with the needs of individual consumers to compete and grow effectively in the New Retail Democracy."

"As consumers continue to dictate how, when and where they make purchases, Oracle believes that providing commerce anywhere is imperative for retail success." said Mike Webster, Senior Vice President and General Manager of Oracle Retail. "Retailers need to invest in aligning and integrating retail processes with the needs of individual consumers to compete and grow effectively in the New Retail Democracy."

According to a study conducted by Oracle Evolution of Experience Retailing, consumers want to retail store is not limited to, a city or a country, take into account local needs and expectations, and was due to their individual preferences. 87% of Russian respondents said that the quality of care for them very or quite important, while 70% intend to shop in other countries to get the best prices. Russian consumers as well as consumers in other countries, learn increasingly global market opportunities so retailers must bring to the fore the initiative to identify key business requirements, to meet customer demand and ensure more effective competition.

Consumers buy based on retailers' ability to connect interactions across multiple channels, according to a survey of more than 1,000 North America consumers by the e-tailing group and sponsored by Oracle

As eyeglasses enjoy increasing popularity as a fashion accessory, consumers are finding more styles, convenience and affordable options online. Leading online eyewear retailer Zenni Optical responds to the growing demand by offering consumers high quality prescription eyeglasses priced as low as $6.95 through a personalized, visually appealing and easy-to-use site powered by Oracle Commerce.

As eyeglasses enjoy increasing popularity as a fashion accessory, consumers are finding more styles, convenience and affordable options online. Leading online eyewear retailer Zenni Optical responds to the growing demand by offering consumers high quality prescription eyeglasses priced as low as $6.95 through a personalized, visually appealing and easy-to-use site powered by Oracle Commerce.

The retail industry hasn't traditionally given technology top priority, but with consumers' expectation of "anything, anywhere, anytime I want it," tech expertise has become a competitive focus for the industry's big players. Oracle Industry Connect, a two-day conference held March 25 and 26 here, brought together roughly 240 retail executives to network and share system implementation case histories as they chase omnichannel selling. Today, more than half of shoppers - 58 percent - rank product availability as more important than price, according to an Oracle study of 4,500 consumers worldwide. Mark Webster, senior vice president and general manager of Oracle's retail practice, said Amazon sold 426 items a second on Cyber Monday. "If you don't think consumers are taking advantage of new access points [to shop], then you are misguided."

Retail industry's formidable challenges is not so much not knowing what consumers want but what to do with it. Every retailer wants to become a robust destination for consumerization, likeability, following, innovation and revenue. At this event, Oracle tried to improvise on its hitherto hardline product-centric message into an end consumer-centric vision. And to an extent it worked. I for one am encouraged and would like to see what happens from here on. How does this message transformation and "customer first-solutions second" strategy turn into real execution?

An overwhelming majority (70%) of consumers around the globe say that the best way retailers can add value to their shopping experience is to provide easy access to information about their products and services, both online and in stores. That's one of the key takeaways of a new consumer research study by Oracle.

Enabled by technological advances, today's consumers are reaching across borders and channels for shopping experiences that provide unprecedented choice and convenience. A new consumer research report, "Retail Without Limits - A Modern Commercial Society," explores how a technology-powered "invisible hand" has transformed the retail environment and reveals lessons for retailers as they adapt to this new, nearly limitless retail marketplace.

More than half (56 percent) of consumers worldwide will have the opportunity anywhere and at any time of the day to shop. Also says 61 percent of these consumers that it is important that online stores are easily accessible. These percentages come from the study Evolution of Retailing Experience of Oracle software. In physical stores is 56 percent a pleasant and inspiring environment is important and 62 percent want to see and test products. Nearly ninety percent are very service until quite important while shopping.

One in four consumers will start their holiday shopping this week, according to a survey of more than 1,000 U.S. consumers conducted this fall by Oracle.

"Consumers are enjoying an expanding global marketplace, and they are shopping it with the nearest mobile device," said Jill Puleri, senior vice president and general manager, Oracle Retail. "As retailers embrace this new global, mobile consumer they must also maintain profitability and lay the foundation for ongoing change."

The Dec. 6 edition of Smart Grid News includes the following article about how an increasing proportion of consumers over the next ten years will be "digital natives" - a generation of consumers who have grown up in a world with constant Internet and smart phone availability. The article notes that this demographic shift will change the way customers access information and monitor their usage of scare water and energy resources. The article includes comments from Oracle Utilities' Rodger Smith suggesting that the transformation of customer engagement from a reactive approach to a proactive one has already begun, noting that technologies are offering utilities the opportunity to have better relationships with their customers.

...According to "The Connected Consumer 2012: Evolving Behavior Patterns," an Oracle survey of more than 1,000 consumers, store associates make a big difference; 40 percent of respondents said a savvy store associate can impact their final product selection more than a website. As a result, says David Dorf, Oracle's senior director of technology strategy, "a lot of retailers need to invest in their store associates, and make sure they're armed with at least as much information about their products as can be found on the web."

Coverage of consumer global research launch.

Company Oracle, created a range of products for the retail sector, held in August 2012, a study of the consumer market, covering them seven countries, including Russia. The report "The Evolution of Experience Retailing" provides information on many aspects of consumer interaction with retailers in today's globalized world, allowing you to see what can help, and that, conversely, prevent the seller to win the competition. Oracle experts believe that the retail market is rapidly changing, but retailers are not fully aware of the processes and thus can not adequately respond to them.

New research from Oracle suggests consumers are looking for a global yet local customer experience As consumers around the world seek greater accessibility to the global marketplace, their requirements are dictating how retailers have to prioritise their strategies to meet customer demand and compete more effectively, according to global research from Oracle Retail.

Make my retail experience 'good for me' say customers in new Oracle global research. Consumers are demanding a retail experience that is global, yet localised for their needs and expectations, and is 'good for me', defined and dictated by individual preferences, discloses new research from Oracle. Findings from the 'Evolution of Experience Retailing' survey reveal that as consumers around the world demand accessibility to the global marketplace, their requirements dictate how retailers should prioritize strategies and key business imperatives to meet customer demand and compete more effectively.

...To create more compelling marketing campaigns, best-in-class retailers are focusing on collecting psychographic data that will complement demographic information, resulting in more in-depth segmentation, according to David Dorf, Senior Director of Technology Strategy for Oracle. Mobile and social media, he revealed, are two breeding grounds for this psychographic data. "Instead of just collecting information about age, gender and income, retailers today are starting to get information from social sites around interests and opinions to obtain a better picture of consumers," Dorf told Retail TouchPoints. While this more granular approach enables retailers to target consumers and refine marketing strategies to create more relevant campaigns, messaging and offers across channels, a lot of infrastructure is required to collect and manage all of this information. "Retailers need a full-time staff that creates the marketing messages and really engages people so that they'll give up that information," Dorf noted. "Then, of course, technology is required to process the structured and non-structured data and make something of those insights."

In a fall 2011 poll of more than 3,100 consumers in 15 countries, Oracle Retail found that 57% of respondents find Live Help on a web site more important than Ratings & Reviews or personalized offers. "One of the key learnings we found from this survey is the value consumers place on live help services," noted Kelly O'Neil, Product Strategy Director, Oracle Retail.

More than half of consumers in the United States and Canada regularly use two or more channels before they make a purchase and they expect a consistent experience across all channels, according to a new survey from Oracle.