Group items tagged

"Oracle, of Redwood Shores, Calif., whose products are used by retailers in their back offices as well as on the shopping floor, said customers including Deckers Outdoor Corp. (NASDAQ:DECK), maker of UGG and Teva shoes, has deployed Oracle Retail Platform in global operations as well as 70 stores to improve performance and analysis. Russia's M Video, a consumer electronics retailer, had deployed Oracle Commerce software to connect 280 stores in at least 120 cities. As well, it might tap other products, including Endeca and Oracle ATG Web Commerce in 280 stores in 120 Russian cities. Oracle already sells systems and services to the top 20 global retailers, including human resources software and customer relationship management (CRM) systems to compete with IBM, Salesforce.com (NYSE:CRM) and others."

Fashion Rretailer replatforms online presence to personalise shopping, improve site speed and increase sales

"As we continue to grow sales worldwide, the Oracle solution will enable us to personalize and enhance the customer experience online, streamline service and introduce more international sites."

News article based on American Red Cross release

...Web traffic reached 30 times its normal volume immediately after Hurricane Sandy, says Red Cross vice president of information technology Suzanne Hall. By the time the ensuing telethon kicked into action, there were moments when the organization was processing up to 75,000 donations simultaneously through its website, a rate of up to 22 transactions per second. "A lot of the times, we'll geo-target the site so that they can immediately see what might be relevant to them," says American Red Cross vp of marketing Craig Oldham. During the height of a disaster, the Red Cross may change personalization rules and content every hour. 

"As we continue to grow sales worldwide, the Oracle solution will enable us to personalize and enhance the customer experience online, streamline service and introduce more international sites," says Stacey Shulman, CIO, American Apparel.

With several hundred web sites for its local chapters migrated to a single e-commerce platform in 2012, the American Red Cross put the new site to the test during Hurricane Sandy last October. "Sandy was our first big crisis on the new site, and the site's performance exceeded our expectations," says Craig Oldham, the charity's vice president of digital strategy

Scalability, Performance of ATG Web Commerce as an Oracle Managed Cloud Service Supports 500,000 Page Requests Per Minute During Hurricane Sandy Telethon

"When large scale disasters happen, it can trigger web site volumes on a scale similar to what retailers experience on Black Friday," said Craig Oldham, VP of Digital Strategy for American Red Cross, in an interview with Retail TouchPoints. 

...Throughout Cyber Monday and other peak shopping days, Shulman says, the retailer's new technology platform did what American Apparel had expected: provide the flexibility and scalability to handle sudden spikes in traffic and sales. "We never questioned Oracle's ability to scale," Shulman says. "Without it, we wouldn't have made it through the last holiday season. Most certainly, we would have crashed."

Virtual Piggy, Inc., an innovator in safe youth payments, announced that it has integrated its technology with the Oracle ATG Web Commerce leading ecommerce solution. This expands the reach of Virtual Piggy's network, making their COPPA-compliant technology accessible to over 390,000 brands worldwide.

"At the umbrella level, personalization is about guiding the consumer to the best products and services for them in the easiest way. It's the notion of 'guided serendipity.'"

J.C. Penney Co. Inc., for one, is adding more programs from Oracle to its lineup. It already uses an e-commerce platform and web site personalization technology from ATG, and site search from Endeca Technologies-two companies that Oracle acquired within the past two years. The department store chain, No. 20 in the Top 500 Guide, is now adding Oracle software for analyzing customer demand by product and managing merchandising and supply chains.

"Recent research from Oracle reveals another benefit of live chat - it enables consumers to multi-task while holding a conversation instead of waiting at the end of a phone line."

The Foschini Group (TFG), a South African based leading retailer of lifestyle products, has selected Oracle Commerce solutions to help grow its retail business and improve the customer experience through Omnichannel initiative

The Foschini Group (TFG), a South African based leading retailer of lifestyle products, has selected Oracle Commerce solutions to help grow its retail business and improve the customer experience through Omnichannel initiative

French DIY retailer, Leroy Merlin, the Brazilian department store chain and fashion specialist, Marisa, and skincare brand, Molton Brown, have all invested in Oracle solutions to support future growth. The moves were announced at the National Retail Federation's Big Show in New York last week.

French DIY retailer, Leroy Merlin, the Brazilian department store chain and fashion specialist, Marisa, and skincare brand, Molton Brown, have all invested in Oracle solutions to support future growth. The moves were announced at the National Retail Federation's Big Show in New York last week.

"Oracle Commerce gives us the ability to bring more exciting products and promotional offers to our customers," said Steven Hunter, EVP and CIO of Stage Stores. "I've been involved in the deployment of several e-commerce platforms. The Oracle Commerce implementation was less than six months in core project time. This was a quick implementation and one of the smoothest."

"Oracle Commerce gives us the ability to bring more exciting products and promotional offers to our customers," said Steven Hunter, EVP and CIO of Stage Stores. "I've been involved in the deployment of several e-commerce platforms. The Oracle Commerce implementation was less than six months in core project time. This was a quick implementation and one of the smoothest."

"French DIY retailer Leroy Merlin expects its online sales to more than triple in 2014 after investing in a new ecommerce solution. The group has implemented Oracle's Endeca solution, which has resulted in significant improvements to its ecommerce capabilities, according to Jacques Lorne, internet and ecommerce director."

"French DIY retailer Leroy Merlin expects its online sales to more than triple in 2014 after investing in a new ecommerce solution. The group has implemented Oracle's Endeca solution, which has resulted in significant improvements to its ecommerce capabilities, according to Jacques Lorne, internet and ecommerce director."