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For those that host online communities for their members, the new front-line staff may very well be the person managing the online community.

Wohlers is the lead staff manager for SPE Connect, a platform for SPE’s 141,000 members to meet and discuss their industry, and its multiple communities for various technical areas, subdisciplines, and association committees.

It’s almost always evangelism and coaching,” s

It’s clear here that reddit—a site that is pretty much nothing but community—faces the same kinds of disconnects between executives and ground-level support that happen in associations where communities are only small parts of the total member offerings.

Reddit highlights how harmful a poorly handled staff transition can be for these volunteers.

When it comes down to it, an online community is about people, not just technology. And keeping that trust between community managers and the community at large is hugely important.

Sounds like: Did you know? Have you ever? What if?

FOMO. Th

Keeping Your Skill Set Current Can Be Key to Keeping Your Job Small and midsize companies can’t afford to not keep up with technology, and neither can enterprise-level companies. This past fall, IBM notified employees, who it had determined needed additional training, they were required to step up their technological game, and that they would receive only 90% of their salary while embarking upon this additional training. Talk about an incentive to stay on top of changes in technology ! According to the article in the New York Times covering this move, some IBM workers received an email letting them know that an assessment had determined certain members of the team had “not kept pace with acquiring the skills and expertise needed to address changing client needs, technology and market requirements.” While some criticized the move, the reality is that employees can no longer be complacent when it comes to their grasp of technology and how to use it to help their businesses grow. That’s something to keep in mind, for sure, whether you’re just embarking on a career or whether you’re already in the workforce and want to make sure you have the skills you need to stay marketable.

The Modern Worker Needs to Be Constantly Learning

Will websites die in the next 10 years? No, websites are not at risk of being phased out, but of course they will evolve, function, and look different than they do today. Social media platforms and mobile will become even more prevalent (including ones that we don’t even know about yet) and nonprofit leaders must carve out time to understand these trends and act now to remain relevant with their base of supporters.

Make your website, signup forms, and donation forms mobile responsive.

Update Your Nonprofit’s Facebook page a few times a day.

This is the time of year when many of us fall off our resolution-wagons. "Forget it," we say when the results aren't what we thought they'd be. "I don't know why I ever thought I could change in the first place." We set unreasonable goals, beat ourselves up when we fall short of them, and then use those shortcomings as proof that real change simply isn't possible. And by believing that, we make it so.

change is slow and subtle. It isn't about grand gestures or sweeping declarations. It's about the small things you do on a daily basis that eventually add up to something more -- and the beautiful thing about "a daily basis" is that a new one starts every day. You get to decide to start the process of change right now, even if the scale is smaller than what you had in mind. Smaller scales are better anyway; sudden, sweeping change never ends up being real. It's the painstaking, repetitive, meandering change that ends up sticking -- the kind that takes place in the grit and muscle of life's grind. That's the substance of long-term change.

When our intentional mind is engaged, we act in ways that meet an outcome we desire and typically we're aware of our intentions. Intentions can change quickly because we can make conscious decisions about what we want to do in the future that may be different from the past. However, when the habitual mind is engaged, our habits function largely outside of awareness. We can't easily articulate how we do our habits or why we do them, and they change slowly through repeated experience. "Our minds don't always integrate in the best way possible. Even when you know the right answer, you can't make yourself change the habitual behavior," Wood says.

Forty percent of the time we're not thinking about what we're doing," Wood interjects. "Habits allow us to focus on other things…Willpower is a limited resource, and when it runs out you fall back on habits."

The second principle is remembering that repetition is key.

Often confused with shyness, introversion is an aspect of personality which affects how we engage in social activity and our preferences for learning.

ntroverts may prefer to work completely alone and discover their best ideas in solitude. They are likely to be comfortable in a lecture hall; listening and learning without the demands of engaging with others. But what we know about learning suggests that this passive mode of learning has its limitations, so many of us infuse our classrooms with more active learning strategies.

So how do we respect introverts’ needs amidst all of this active learning?

What do you do as a jobseeker? The obvious answer is to become a referral by reaching out to those you know in a desired company. This sounds easier said than done, but the steps you take begin first with determining which companies you’d like to work for. And, most importantly, why? Create a list of 15 target companies.

f you were an outstanding employee where you last worked, friends of your employer will come to you. I see this often with my best customers who land jobs based on their personal branding.

You must become a referral.

We build our fame to reach a lot of people so that we can influence a few.

you’re intentional, so you know when to stop building and start doing.

In fact, the lecture-dominated course runs completely counter to what we know about the importance of formative assessment, high-level questioning and discussion, differentiation, and attention to metacognition – all at the highest levels of effect size in Hattie’s research.

If the goal is to help learners make meaning of and transfer content in the future, then they have to be coached in how to do so. Coaches lecture, of course. But for far briefer periods and not for most of the course.

Mark Zuckerberg, the creator of Facebook, recently declared that the future of knowledge sharing on the Internet is social recommendation — people will trust information more if someone they know and like is associated with it. If this is so, the Wikipedia model of neutral facts concentrated in a single site may some day be superseded by knowledge-sharing environments with women as the primary contributors.

You have to be together long enough to get over the academic pose ("Heh, I’m the expert here") and learn to listen. Love is important, and often overlooked. Love makes it possible for the writer whose work is being tested to accept criticism gracefully, since she knows it is meant in love. Men don’t grasp it, usually. They are so busy competing that they don’t realize that what actually works is cooperation. Whoops — sorry: gender candor alert.

There is a growing demand for the ability to connect to others. It is with each other that we can make sense, and this is social. Organizations, in order to function, need to encourage social exchanges and social learning due to faster rates of business and technological changes. Social experience is adaptive by nature and a social learning mindset enables better feedback on environmental changes back to the organization.

the role of online community manager, a fast-growing field today, barely existed five years ago.

The web enables connections, or constant flow, as well as instant access to information, or infinite stock. Stock on the Internet is everywhere and the challenge is to make sense of it through flows of conversation

The intent of these questions are to measure the breadth and depth of my professional network. At the end of the exercise, on the outside, I can potentially have 28 people to whom I turn and rely upon for advice.I had always taken it for granted that my network is a wide one and that I know all of the right kinds of people. After answering Jarche’s tough questions, which took me roughly 30 minutes, I was stunned again to discover my real network comprises only eight people. These include people I work with, my family and two close friends. Is something the matter with me?