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Blog by Matthew forti on Measuring Leadership Development, November 28, 2011 Neighborhood Builders by Bank of America builds high performing community-based nonprofits and gives them multiple three-day sessions of leadership training for the ED and emerging leader. Excerpts: "1. Develop a detailed theory of change. It isn't worth spending a dime on measurement until you've carefully defined which leaders you intend to target, what specific training and other programming they need, what they will gain, how those gains will be applied, and what should ultimately result." 2. Measure with mixed methods. 3. Continuously measure to improve impact. 4.Build rigor over time. Leadership programs don't need to build a full-scale measurement system right from the start. The best programs are intentional about whether and how to improve the rigor of their measurement over time, based partly on what they want to do with the results.

Research study by Gloria Mark, Stephen Voida, and Armand Cardeno, 2012 on impact of work with/without email "ABSTRACT We report on an empirical study where we cut off email usage for five workdays for 13 information workers in an organization. We employed both quantitative measures such as computer log data and ethnographic methods to compare a baseline condition (normal email usage) with our experimental manipulation (email cutoff). Our results show that without email, people multitasked less and had a longer task focus, as measured by a lower frequency of shifting between windows and a longer duration of time spent working in each computer window. Further, we directly measured stress using wearable heart rate monitors and found that stress, as measured by heart rate variability, was lower without email. Interview data were consistent with our quantitative measures, as participants reported being able to focus more on their tasks. We discuss the implications for managing email better in organizations" CONCLUSIONS Our study has shown that there are benefits to not being continually connected by email. Without email, our informants focused longer on their tasks, multitasked less, and had lower stress. It is an open question to what extent the effects we found in our study might be sustainable. How the benefits of reduced email usage might outweigh the known benefits of email in reaching larger numbers of people rapidly with information is not clear. What our study suggests is that the tradeoffs among email usage, work pace, stress, and collaboration need to be more closely explored. There will always be new "zombies" lurking with advances in information technology, and we must continue to be vigilant in assessing the human costs that are incurred when these advances are adopted in the workplace.

Blog post at P2PU, 2.13.13, that references MIT Media Lab's indicators for measuring success--might they apply to WLStudio? See excerpt below. "Finding the Right Metrics It can be easier to think about success in terms of indicators. High-level indicators are essentially aggregates of measurements that give you a quick indication of whether or not the organization is on target with its goals and will allow us to map all projects and initiatives to the objectives - bearing in mind that most projects don't fit nicely into a single goal or objective, but it's helpful to know how each project is contributing to the overall goals of the organisation. MIT Media Lab uses three indicators when they measure success: Uniqueness - have we done something new that helps the field? Impact - Have we reached people? Magic - Did we create epiphanies and enable serendipity? "

"Content Marketing has been all the rage these past few years. We've heard from many experts and influencers that content marketing is the new advertising and that "brands must become media to earn relevance". But how do we measure ROI and know our content isn't just fueling some vanity metric but is actually helping our business? If content marketing is the new advertising, then we should try to assess this question with the same criteria. Which means first, we should acknowledge that while advertising is a practice that has been undisputed for decades, measuring its ROI can greatly vary. After all, a lot of marketers would still agree with John Wanamaker who said more than a century ago: "Half the money I spend on advertising is wasted; the trouble is I don't know which half.""

Joshua Becker reminds us that which can be purchasedor bragged about may not the best measure of success. Instead, he talks about "amount of good we are able to accomplish with our lives is a truer measure of success."

Really good article by Kerry Butters on measuring roi on social media, June 13, 2015.

Blog post by Gerry Moran, 3.9.13, at Marketing Think on how to calculate your Facebook and Twitter success Excerpt for how B2B brands need to use social media: Amplify: Increase the awareness of the brand story and solutions. Engage: Drive customer and prospect engagement with related content. Convert: Provide a way for the customer to convert interest after they become aware and have consumed enough content to move to the next step in the buying journey. To help you understand if you are reaching your goal, it is important for you to understand the right questions to ask to get the right social media measurement. Marketers need to map key social metrics to strategic questions vs. just measuring and blindly reporting how a channel performs.

Interesting distinction between blogging and writing articles. Kevin O'Keefe's blog on January 16, 2014 Blogging is done to engage others in a conversation by recognizing the post is one in a series on a topic. Writing an article is to get your point of view out there. Excerpt: I have always viewed blogging as all together different than writing an article. Blogging is a conversation where by listening to relevant discussion you engage those in the conversation. Social media consultant, Jayne Navvare (@jaynenavvare), made the point as well as anyone in her post today. If you want to post "articles" to the web using a blog platform, fine, but do not confuse that with blogging. Articles are static. Blogging is dynamic. Bloggers do more than just write posts. They socialize. Articles are one way. I write it. I distribute it. You read it. Think magazines, newspapers, and newsletters. Circulation and eyeballs are measures of success. Blogs engage. Blogs mix it up with readers and other bloggers. Relationships and word of mouth reputation are measures of success.

Harvard Business Review's top trends identified by using 5 questions that determine if these are indeed a trend or not. Top trends for 2015 are: Deep learning (machine learning); Smart virtual personal assistants; Uber's monetization of downtime and the offer for those needing employment to work. Uber-like businesses such as grocery delivery, massage services, dry cleaning and laundry, etc. will take off; Oversight for Algorithms - ethics of how algorithms can be used especially when programmers add subjective judgments to algorithms causing false answers; Data privacy - dealing with ongoing breaches. The public does not blame hackers but blames business for not taking measures to combat hackers; Block chain technology is a transactional database that is shared by everyone participating in bitcoin's digital system. Block chain systems may become a universal platform for anything needing a signature or authentication.

Harvard Business Review's top trends identified by using 5 questions that determine if these are indeed a trend or not. Top trends for 2015 are: Deep learning (machine learning); Smart virtual personal assistants; Uber's monetization of downtime and the offer for those needing employment to work. Uber-like businesses such as grocery delivery, massage services, dry cleaning and laundry, etc. will take off; Oversight for Algorithms - ethics of how algorithms can be used especially when programmers add subjective judgments to algorithms causing false answers; Data privacy - dealing with ongoing breaches. The public does not blame hackers but blames business for not taking measures to combat hackers; Block chain technology is a transactional database that is shared by everyone participating in bitcoin's digital system. Block chain systems may become a universal platform for anything needing a signature or authentication. 

" 5 Reasons Why Job Boards Aren't As Effective Anymore Don Goodman November 24, 2015 Job Search At one time, job boards were the way to go for job seekers. It's where you could post your resume for employers and recruiters to view, and apply to job openings. But today, it's a different story. Related: Reactive Vs. Proactive Job Search Strategies Job boards are simply not as effective anymore since there are social media outlets like LinkedIn, Facebook, and Twitter where you can pretty much network your way to the right contacts. The fact is, job boards have a 2-4% effectiveness rate whereas networking has over a 50% effectiveness rate." More than 85% of employers use Applicant Tracking Systems (ATS) to review and rank resumes according to skills, experience, keywords. Companies use internal algorithms, so out of an average of 400 resumes using these measures results in only 10 - 20 even looked at. Most hiring managers and recruiters use Linkedin first. Job board resumes are still viewed, but chances are the info is outdated so relying on Linkedin makes sense for recruiters. Niche job boards are worth going to, but to be more productive tie into direct networking through the right contacts.

" 5 Reasons Why Job Boards Aren't As Effective Anymore Don Goodman November 24, 2015 Job Search At one time, job boards were the way to go for job seekers. It's where you could post your resume for employers and recruiters to view, and apply to job openings. But today, it's a different story. Related: Reactive Vs. Proactive Job Search Strategies Job boards are simply not as effective anymore since there are social media outlets like LinkedIn, Facebook, and Twitter where you can pretty much network your way to the right contacts. The fact is, job boards have a 2-4% effectiveness rate whereas networking has over a 50% effectiveness rate." More than 85% of employers use Applicant Tracking Systems (ATS) to review and rank resumes according to skills, experience, keywords. Companies use internal algorithms, so out of an average of 400 resumes using these measures results in only 10 - 20 even looked at. Most hiring managers and recruiters use Linkedin first. Job board resumes are still viewed, but chances are the info is outdated so relying on Linkedin makes sense for recruiters. Niche job boards are worth going to, but to be more productive tie into direct networking through the right contacts.

Review by Rob Jenkins on the Chronicle, 3.18.13, on why MOOCs are a massively bad idea for wait-listed community college students in California as proposed in new legislation there. Excerpt: "We know that succeeding in online classes requires an extraordinary degree of organization, self-discipline, motivation, and time-management skill. A simple Google search of "how to succeed in online classes" yields a plethora of Web sites-including many college and university sites-offering students such gems as "be organized," "manage your time wisely," and (my favorite) "stay motivated."" Excerpt: So to recap, California's plan (or to be fair, one senator's plan) is basically to dump hundreds of thousands of the state's least-prepared and least-motivated students into a learning environment that requires the greatest amount of preparation and motivation, where they will take courses that may or may not be effective in that format. Here's a prediction: Those students will fail and drop out at astronomical rates. Then the hand-wringing will begin anew, the system will pour millions more dollars into "retention" efforts, and the state will be in an even deeper fix than it is now. (Virtual cheating will probably run rampant, too, followed by expensive anticheating measures, but that's another blog post.) Look, I'm not a politician or an economist. I don't know the answer to California higher education's budget woes. But I'm pretty sure herding community-college students into MOOCs is not it.

great blog by Kanter on how Upwell uses social media for experimentation, failure, listening, measurement, 3.26.2013. Good graphics too.

Video on YouTube, posted May 9, 2013. "Style and aesthetics cannot rescue failed content." "Google Maps are visualization" helping people do something. "History of visualizing data is history of science" Not an aerie-faerie "Three things to inform your design--what you have to say and communicate, reader is not you and they will come with their own bias and assumptions, and data itself and what it has to say." Can communicate a lot of information very quickly--emotional impact, react to aesthetics of piece, presenting information in visual format is fastest way for them to engage with information." "Successful infographic tells a story. "Hero is one key element of piece." "Take complicated data and convert to something simple. Hours to seconds..." "Data are measurements of something" "Revelation--show us something we haven't seen before"

Blog post by Chris Collison, , on why organizations don't value implementing in a more systematic way the documented learning. "In my experience, many organisations sometimes treat lessons learned like they are an end in themselves - as though the value has to remain in the document - rather than where possible leading to actions which embody the learning. These actions might include updating a process, policy, standard or system has been updated to incorporate the learning, which removes the need to promote the lessons or recommendations to future teams. So why do some organisations settle for a pile of lessons rather than a set of improvements? Some possibilities: It's much easier to write a document than see a change through to completion. It's too difficult to find the owner of the process which needs changing. I'm measured on how many lessons our project captures. We have invested in customizing SharePoint to capture lessons learned documents, and need to show that we're using it. Although I wrote the recommendation, I'm not 100% confident that we should change the process for everyone."

Video by Clay Johnson on import of health information diet, big think website. April 24, 2013. Rescuetime.com--measures your intake of info on computer--makes you a more conscious consumer, how much time spending on email, Facebook, Twitter, etc. Loves samebox.com--for pay subscription service--advanced spam filter, only puts important messages before you, emails you a digest at the end of every day of everything else Trying to live an ad free lifestyle--just as expensive as paying for content. ex--Domino's pizza commercial convinces you to buy pizza instead of making dinner. Use ad block on firefox and chrome to reduce exposure to ads. Cut cable to stop exposure to TV advertisements--"makes for weird bar conversations sometimes"

Slideshare by Amer Naslund on Social Media Time Management, 21,658 views Has a great social media slide on how time should be divided between listening, measuring, creating, etc. Suggests unplugging, routines, communication and expectations, leverage tools, etc. Like slide on Social Media Maturity

real measures of how online social activities yield offline results in who volunteers for you, how many volunteer who is donating and repeat donating, downloading your reports, attending events, more clients being served, comments on your work by people who matter to you, perceptions of greater support for org, etc.

Article on Leaning into Discomfort: Social Sector Leadership inthe 21st Century, NPQ (Nonprofit Quarterly), May 7, 2012 Excerpt from interview with Nancy Northup, Center for Reproductive Rights: ""In fact, leaning into discomfort, I think, is critical, to make sure that what we are doing-both externally, as we work to establish reproductive rights around the world, and internally, at the organization level-is bold enough. The organization had better be feeling discomfort if it's leaning into new strategies and ways of working. "You have always to ask, Am I pushing for the change that's really needed? On all of those levels, you have to continually refresh and check and make sure that you're getting the most power for the mission by being as uncomfortable as possible. Because change is hard, and the reason why you have to look at all those different levels-yourself, your organization, and then the world-is that if you're not willing to hold the tension of change as an organization, how can you begin to understand what you have to risk and what others have to risk to make change happen in the world?"" Excerpt from interview with Ai-jen Poo, National Domestic Workers Alliance: As Poo observed, "Domestic workers work in isolated workplaces. They don't have any job security whatsoever, and there are no labor standards or protections, except-for now-in New York, because of us. But really, there's nothing mediating the relationship between a worker and an employer-your workplace is somebody else's so-called castle. It already takes a lot of courage to assert your rights and dignity, and to make sure that you get paid on time, and to make sure that you can get home on time to your own children. And all of these challenges that are just day-to-day challenges of living in that environment already demonstrate a tremendous amount of day-to-day courage." Excerpt from interview with George Goehl, National People's Action â€

blog post by Jennifer Gilhool, 6.4.2013 "You are connected to work 24/7. You don't need your lap top to be connected. You are connected via BlackBerry, iPhone and iPad to name just a few. These devices no longer provide flexibility. Instead, they tether you to the office. They enable you to work all the time and anywhere. And, now, many companies believe that is the definition of flexibility: "'What flexibility means today is not part time,' the head of work-life at one large organization told me recently. 'What people want is the ability to work anytime, anywhere.' That's true if your target labor pool is twenty-somethings and men married to homemakers. The head of HR at another large organization asked, when I described the hours problem, 'What do you mean, how can we get women to work more hours?'" - Why Men Work So Many Hours, Joan C. Williams, May 29, 2013 Harvard Business Review Why Your Manager Doesn't Want You To Innovate Ron Ashkenas Ron Ashkenas Contributor LinkedIn: Busting 8 Damaging Myths About What It Can Do For Your Career 85 Broads 85 Broads Contributor Someone has taken the "human" out of "Human Resources" departments across America. And, this behavior is not limited to operations in America. I work for a multi-national corporation that cannot seem to wean itself from the 24 hour work day. Colleagues in China often begin their day with a 6:00 a.m. meeting and end it with a meeting that begins at 10:00 p.m. or, worse, 11:00 p.m. To combat this problem, the company leadership agreed to a global meeting policy. The policy provides that global meetings should occur only between the hours of 6:00 a.m. and 9:00 p.m. and that no meetings should occur on Friday nights in Asia Pacific. Further, the policy provides a 10 hour fatigue rule. In other words, there should be 10 hours between your last meeting of the day and your first meeting on the next day. First, if you need a global meeting policy, you are in

Interesting scale of factors for measuring community performance in relation to other communities