What stops us from putting knowledge into action? | All of us are smarter than any of u... - 0 views
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Doris Reeves-Lipscomb on 17 Apr 13Blog post by Chris Collison, , on why organizations don't value implementing in a more systematic way the documented learning. "In my experience, many organisations sometimes treat lessons learned like they are an end in themselves - as though the value has to remain in the document - rather than where possible leading to actions which embody the learning. These actions might include updating a process, policy, standard or system has been updated to incorporate the learning, which removes the need to promote the lessons or recommendations to future teams. So why do some organisations settle for a pile of lessons rather than a set of improvements? Some possibilities: It's much easier to write a document than see a change through to completion. It's too difficult to find the owner of the process which needs changing. I'm measured on how many lessons our project captures. We have invested in customizing SharePoint to capture lessons learned documents, and need to show that we're using it. Although I wrote the recommendation, I'm not 100% confident that we should change the process for everyone."