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La voix de djingo expliquée par Pascal Taillard designer sonore chez Orange : une voix avec des interjections pour plus d'humain mais pas trop avec des sons, pour rappeler la relation humain machine.

"F'xa is built with feminists values in mind and every response given holds up to feminist beliefs that avoid reinforcing bias and stereotypes. F'xa was created by a diverse team using the Feminist Internet's Personal Intelligent Assistant Standards and Josie Young's Feminist Chatbot Design research. In preparation for building F'xa, Young explored contemporary feminist techniques for designing technology called the Feminist Chatbot Design Process - a series of reflective questions incorporating feminist design, ethical AI principles, and research on de-biasing data. Using a smartphone, the bot works to ensure designers don't perpetuate gender inequalities into their chatbots and educates users on how current voice assistants give gender equality a bleak future. "

"In her talk, called "Memoirs of Geisha: Building AI without gender bias," [Laura Andina, a Product Manager at Telefonica Digital] explained AI's gender bias by taking a look at Apple's pioneering of skeuomorphic design - a design method that replicates what a product would look like in real-life, as well as taking into account how the physical product would be used." "Receptionists, customer service representatives, and assistants have traditionally been female-dominated careers. Women have had to be helpful, friendly, and patient because it's their job. The skeuomorphic design of an AI assistant therefore would be female. For Andina, it's essential to break these gender biases in design to be able to make real-world changes. If new technology would stop peddling old stereotypes, women would have an easier time moving up the ranks professionally without being cast as assistants or any other "helpful" stereotype." "To avoid hardwiring sexism and gender bias into our future, one possible solution, according to Andina, would be providing a genderless voice for AI technology. But it won't be easy to make - most genderless voices sound too robotic. Human-sounding voices are more trustworthy, so this could deter users."

"Vint Cerf says "it's almost criminal" that programmers aren't held accountable to design with disabilities in mind."

Le laboratoire d'innovation numérique de la CNIL (LINC) publie son 6ème cahier Innovation et prospective, La Forme des choix - Données personnelles, design et frictions désirables : une exploration des enjeux du design dans la conception des services numériques, au prisme de la protection des données et des libertés.

"The goal is to create a personality but not to trick the user into thinking they are talking to a human being. For example, Amazon's Alexa never refers to itself as a human but rather as digital entity. The overall goal is to leverage the communication system that users learned first and know best: conversation."

"The USC Institute for Creative Technologies (ICT) is a leader in basic research and advanced technology development of virtual humans who think and behave like real people. ICT brings together experts in clinical psychology, cognitive science, computer vision, speech processing and artificial intelligence. This video shows two interactive technologies recently developed for multimodal perception and healthcare support: Multisense automatically tracks and analyzes in real-time facial expressions, body posture, acoustic features, linguistic patterns and higher-level behavior descriptors (e.g. attention, fidgeting). From these signals and behaviors, indicators of psychological distress are inferred to inform directly the healthcare provider or the virtual human. SimSensei is a virtual human platform specifically designed for healthcare support and is based on the 10+ years of expertise at ICT with virtual human research and development. The platform enables an engaging face-to-face interaction where the virtual human automatically reacts to the perceived user state and intent, through its own speech and gestures. Please note that due to privacy concerns, the people shown in this video are actors. SimSensei is not designed for therapy or medical diagnosis, but is intended as a support tool for clinicians and healthcare providers."

> https://erlendprendergast.com/CounterBug "Glasgow School of Art graduate Erlend Prendergast has designed a modular robotic device that talks back to Amazon's virtual assistant Alexa in order to protect users from digital surveillance." "Speaking to Dezeen at the Glasgow School of Art degree show, Prendergast described his proposal as "an alternative approach to digital self defence" that is intentionally "satirical and tongue-in-cheek". "There is an inherent irony at the core of the project," he added, "because really the only way to defend yourself against Alexa is to not buy an Alexa."" "Murmur attempts to confuse Amazon's algorithms for tailored advertising by whispering contradictory phrases when the user mentions something that could indicate a preference, taste or hobby."

Les assistants vocaux raviraient les seniors. C'est ce que nous raconte cet article à propos de Leslie Miller, une senior en maison de retraite, qui a des difficultés de vue. "I just love Alexa", elle m'a changée la vie. Le marché des seniors est un marché en pleine croissance, 4600 personnes par jour atteignent l'âge de 65 ans. C'est aussi ce que révèle un pilote méné par un designer pour le compte du gouvernement néerlandais. Les seniors aiment leur AV même si ils ne les comprennent pas toujours (1/3 font remonter la question du sens et mauvaise compréhension des AV). Concernant la question de la vie privée, les résidents comme Miller savent qu'ils peuvent être écoutés, sa maxime est ne dites pas à alexa ce que vous ne voulez pas que le monde sache. Pour ces concepteurs, les AV, n'isolent pas les utilisateurs,70% de l'étude faite dans cette compagnie de résidences pour personnes âgées, se sentent plus proches de leur famille et communauté avec les AV.

Passionnant décryptage du CTO de Snips... depuis Siri à aujourd'hui... décryptage de la technologie autour des assistants vocaux, cas d'usages, fantasmes... Interface vocale, la technologie existe depuis 30 ans (médecins, call center...), "interface" remplacée par "assistant" (promesse de l'IA) + promesse d'un dialogue naturel... Limites : la voix ne sert pas à tout, besoin d'un écran quand on a une recherche plus précise à faire... ex: est-ce à l'usager de s'adapter à l'interface ? = > formulation de l'intention... Briques techniques d'un assistant vocal : - banc de micros (détection de la source, triangulation pour mieux capter la source de son) - wakeword pour réveiller l'assistant (machine learning = écoute le signal en permanence mais entre en écoute active à partir du "wakeword", la reconnaissance vocale est alors lancée qui a pour objectif de transcrire ce que l'utilisateur a dit) - NLU : natural language understanding https://en.wikipedia.org/wiki/Natural-language_understanding prend le texte en entrée ("la météo demain à Bordeaux ?") et sort un objet structuré : intention : météo, quand : demain soir, où : bordeaux même fonctionnement qu'un chatbot - Logique d'action (comment réagir à la demande de l'utilisateur ?) :ce sont les développeurs qui travaillent cette dernière partie + synthèse vocale pour donner la réponse Snips travaille les étapes "wakeword" + "NLU" logique d'action (cf. modèle app store) avec 16000 développeurs + synthèse vocale : sous-traitance secteurs : bureau, habitat, véhicule, industrie Privacy / snips : le son ne sort pas du "salon" - sortie prévue fin 2019 petit réseau de neurones pour le "wakeword" tourne en embarqué pour toutes les solutions (amazon, google...)... mais il y a un taux d'erreur (de une fois par heure à une fois par jour)... donc

A US podcast about "Yann Lachelle, COO at Snips, about the privacy by design alternative to Google Assistant and Amazon Alexa."

"Laurent [Chervet] started working on Project Alice two years ago, when Snips was first released. He wanted a way to build the ideal home assistant, and Snips was the perfect platform to do that with. It's a "private-by-design" voice service that can run completely offline, and so removes the concerns many people have about other services."

https://www.wired.com/story/the-genderless-digital-voice-the-world-needs-right-now/ "[...] a group of linguists, technologists, and sound designers-led by Copenhagen Pride and Vice's creative agency Virtue-are on a quest to change that with a new, genderless digital voice, made from real voices, called Q. Q isn't going to show up in your smartphone tomorrow, but the idea is to pressure the tech industry into acknowledging that gender isn't necessarily binary, a matter of man or woman, masculine or feminine." "[...] there's a sweet spot between 145 and 175 hertz, a range that research shows we perceive as more gender-neutral. Go higher and you'll perceive the voice as typically female; go lower and it becomes more masculine."

8 feminist personal intelligent assistant prototypes Designing a Feminist Alexa Seminar UAL Creative Computing Institute and Feminist Internet > https://www.youtube.com/watch?v=hQyKdC37M20&t=876s

"You can only understand the voice platform wars by first recognizing that voice assistants, specifically, represent both a platform and user interface (UI) shift comparable to the web and smartphones. The key difference is that these new platforms are neither based on open standards, nor on relatively open access to consumers. Voice assistants introduce a proprietary intermediary into all digital consumer interactions. This scenario both excites and frightens the leading tech companies that carved out enviable positions in the earlier web and smartphone platform wars." "Voicebot subsequently introduced the 5 A's framework for evaluating value segment dominance: Access, Acquisition, Authority, Attention, and Agency." "Each of these segments is again up for grabs in the new voice era. Voice assistants offer easy Access to content. They are being used to Acquire goods, and are a new source of Authority, as they answer billions of questions annually. They are also diverting Attention that previously went to smartphone interactions to new voice interaction properties. This means that each of the winners of the previous web and mobile platform wars has existing territory they must protect. " "Agency is what all of the big winners of the earlier tech platforms fear most. Voice assistants reserve agency for making choices about where answers are sourced (Authority), and can heavily influence content sourcing (Access), such as steering people toward Prime Video or YouTube. They also can order from multiple sources (Acquisition) that are not Amazon.com. And, they introduce new sources of interactions that displace consumer time with media (Attention). Voice assistants are an intermediary. " "Voice assistants are designed to help simplify users' lives. Over time, more and more agency will be granted to voice assistants to simply execute tasks on behalf of the user. The consumer will not necessarily care how the task is fulfilled, just that it gets done. " "If an agen

"Women Reclaiming AI (WRAI) is an expanding activist artwork, presented as a feminist AI voice assistant, programmed through participatory workshops by a growing community of self-identifying women. Through creating a platform for collective writing and editing, the project co-creates an AI that challenges prescribed gender roles. It is a response to the pervasive depiction of AI voice assistants gendered as women, subordinate and serving. Designed by development teams which lack diversity, these systems are embedded with unrepresentative world views and stereotype in ways that reinforce traditional gender roles. WRAI aims to reclaim female voices in the development of future AI systems by empowering self-identifying women to harness conversational AI as a medium for protest. This project is created by artists-technologists Coral Manton and Birgitte Aga in collaboration with an ever evolving community of self-identifying women."

"Think of this as voice assistive technology as opposed to a voice assistant technology. Voice Control is a good name for it. The man employs voice to navigate a user experience originally designed for visual interaction." "There will be more multimodal interaction that joins voice and visual navigation over the next few years. Apple is already demonstrating a model that can work from both an architecture and user experience standpoint." > https://www.youtube.com/watch?time_continue=64&v=aqoXFCCTfm4

La graal de la voix selon Amazon : avoir une conversation sans y avoir pensé en terme de programmation de bout en bout. Un film- the night out scenario présenté lors de cette rencontre montre une conversation fluide avec alexa pour commander et réserver plusieurs choses : une place de cinéma, un diner et un taxi. L'objectif est de faire accomplir par l'assistant vocal des taches complexes incorporant plusieurs "skills" et permettant de réduire le nombre d'itérations pour faire des tâches comme réserver une place de cinéma ou commander à manger. La voix définira les contours de la technologie des 10 prochaines années. Je veux utiliser le même assistant sur tous les supports (devices) et non par support : l'assistant de la voiture, l'assistant de la télé,...

un jeu de plateau utilisant Alexa

"Improvements in software technology have made automatic speech transcription possible. By capturing vast quantities of human speech, neural network programs can be trained to recognize spoken language with accuracy rates that in the best circumstances approach 95 percent. Coupled with the plunging cost of storing data, it is now possible to use human language in ways that were unthinkable just a few years ago." "Mr. Liang, a Stanford-educated electrical engineer who was a member of the original team that designed Google Maps, said that data compression had made it possible to capture the speech conversation of a person's entire life in just two terabytes of information - compact enough to fit on storage devices that cost less than $50."