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kaseyfl9568

What is workplace and facilities management? - 0 views

www.iwfm.org.uk/...and-facilities-management.html

facilities management

shared by kaseyfl9568 on 20 Feb 20 - No Cached
  • “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.” 
  • Workplaces represent a large proportion of any operation’s costs, so when organisations bring people together in them there must be a value to doing that
  • Workplace professionals interconnect between specialisms to optimise business performance; they empower work wherever it takes place and to make Workplaces productive. 
  • kaseyfl9568 on 20 Feb 20
     
    Like discussed in this weeks lesson, it is hard to justify spending money when money is tight. But as stated in this article, when facilities function properly and effectively through maintenance of facilities management, it optimisms business performance and makes the workplace productive.
Xu Wang

Emerald | Have human resource information systems evolved into internal e-commerce? - 0 views

www.emeraldinsight.com/journals.htm

shared by Xu Wang on 01 Dec 12 - No Cached
  • Human resources (HR) have been a well-established function in organizations for decades,
  • the department was typically perceived by many organizations as a “necessary evil,” that is to say, as an essential but in no way profitable or advantageous element,
  • even at the current time HRIS is not limited to technological elements alone, such as computer hardware and software applications, but also includes the people, policies, procedures, and data required to manage the HR function.
  • ...55 more annotations...
  • Nevertheless, these well-accepted attributes of HR have been challenged in the past few years, as several indicators reflect fundamental changes within the HR function,
  • although little has changed in this function over the past decades, there are growing expectations that HR will improve corporate competitive advantages by adding real measurable value to the organization.
  • The apparent difficulties in upgrading HR to a strategic position in organizations result in missed opportunities especially in hospitality and tourism, where the human capital has substantive potential to improve the competitive advantage of enterprises, particularly due to the growing competitiveness of the industry, as well as the centrality of the human element in the delivery of hospitality products and services
  • The second change in contemporary HR which, interestingly, is closely related to the previous one, is the growing trend of incorporating advanced information technology (IT) in HR practices.
  • There is extensive evidence to the growing transfer of HR functions to digital formats, as can be seen in the growing popularity of human resource information systems (HRIS) among organizations. HRIS is currently perceived as one of the important factors influencing the role of the HR function, as well as the workplace as a whole. Although in many aspects, technology remains under-utilized in HR functions (Jones and Hoell, 2005), recently its effects have begun to be evident in many organizational aspects,
  • Furthermore, it is widely argued that the adoption of HRIS is likely to promote HR to the awaited position of strategic partner in the organization. The main reason for this is that by using HRIS, HR professionals can improve their performance by gaining better knowledge of the organization and its employees, thus facilitate participation in strategic planning and implementation. In addition, by improving the efficiency and effectiveness of the HR day-to-day administrative tasks, HRIS allows the HR staff to dedicate more time to strategic decision making and planning, which consequently provides more value to the organization to enhance its position within it
  • modern HRIS make optimal use of internet and web capabilities for performing their tasks
  • successful HRIS support the planning and implementation of managerial key processes in the organization, such as executive decision making, technology selection, interdepartmental integration, and organizational reporting structures.
  • Intranet-based employee self-service (ESS) provides employees direct access, mainly through a web browser but also through a centralized kiosk, to personal HR-related information. Thus, the employees can individually handle transactions that used to be carried out by HR personnel,
  • Both MSS and ESS create a trend of delegation of responsibilities and activities that were once considered to be the domain of HR professionals and administrative personnel, directly to employees and managers
  • HRIS was seen mostly as a special form of office automation systems, the emphasis being on reducing costs and staff while making the standard HR tasks more efficient
  • In addition, in today's workplace the HR tasks have become more complex, along with organizational trends such as globalization, consolidations, strategic partnerships, and greater than ever governmental and regulatory reporting requirements for employees.
  • Therefore, from the administrative perspective, by providing powerful computing capabilities, HRIS are changing and improving procedures and processes that were carried out less efficiently before,
  • the automation of routine transactions provides HR professionals with time to perform strategic functions related to the human capital
  • HRIS allow the firm to be proactive in HR planning, by giving managers a constant flow of employee information
  • since HRIS can significantly improve the way employees and managers communicate with each other through various communication channels, this improves the flow of information and expertise throughout the organization, thereby enhancing the firms' strategic capabilities
  • Another prominent perceived characteristic of the HR function has been its reliance on relatively low-tech methods in implementing its tasks
  • Although HRIS can provide both administrative and strategic advantages, it should be noted from the onset that they are usually expensive systems to purchase and implement. Designing and implementing customized HRIS, adapted to the specific needs of the organization, will significantly enhance its functionality, but will result in increased software and hardware costs, as well as time-to-deployment
  • the initial costs of developing such HRIS are high,
  • In order to reduce the costs of HRIS, an organization can purchase off-the-shelf applications composed of HR database programs, aimed at meeting the general needs of HR functions
  • These findings point to the vital need of the HR function to provide evidence of the effectiveness of HRIS, for the purpose of attaining the executive management support for the change.
  • for a successful implementation of HRIS, it is no less important to obtain the support of managers and employees in the organization. Although modern HRIS offer clear advantages to managers, through the use of MSS, for better management of their staff, the implementation of such systems is likely to be followed by a certain level of resentment on the part of the managers. Since MSS transfer the responsibility of performing employee HR-related transactions from the HR staff to the direct managers, many of them are frustrated since they feel that additional administrative tasks are being imposed on them
  • Another relatively common problem, concerning both the implementation and the flowing management of HRIS, is the question of who is in charge of the system. Since the successful development of HRIS requires the input of both the IT and the HR departments, it is not uncommon for disputes over areas of responsibility to break out between these departments.
  • Other territorial conflicts around HRIS may arise when departments feel that the system expropriates some of its authorities; for example, the payroll department might resist HRIS that combines payroll functions. A possible solution to such a problem can be the establishment of cross-functional teams that run HRIS projects
  • the implementation of HRIS raises both ethical and legal issues that need to be addressed by the organization. First, the use of relational database technology provides access to more detailed employee information than ever before.
  • Second, HRIS usually contain private information on the employees, while the access to this information is often allowed to employees outside HR, as well. As a result, some employees feel that their private lives are not protected adequately.
  • The hospitality industry is characterized by a higher turnover rate than other sectors of the economy
  • Traditionally, HR in organizations has utilized low-tech methods in recruitment.
  • Internet recruiting benefits both the organization and the job seeker's perspectives (Pearce and Tuten, 2001; Singh and Finn, 2003). The benefits to the recruiters include: Cost savings, as it is significantly cheaper to advertise on the internet than in a newspaper. Compared to the use of professional search firms (also known as headhunters) the amounts saved are even higher. Recruiters generally receive more applications, which results in a greater pool of candidates from which to choose. Recruiters may receive applications faster, often even on the same day a position is announced. Improved ability to target a specific audience, thereby decreasing future turnover. Time saving, as more unqualified or unfit applicants can be eliminated, through online contact, in the initial phases of the recruitment process.
  • On the other hand, internet recruitment is not without limitations.
  • Once the recruitment process has ensured a large pool of applicants to choose from, the next phase is to select the most suitable candidates.
  • Traditionally, these selection methods involve the visit of the candidate to the organization or, to a lesser degree, to an assessment center, for interviewing, pen-and-paper testing, or situational testing, including group dynamics.
  • The use of advanced technology allows the selection process to complete the widespread online recruitment methods.
  • Nevertheless, the main impact of technology in selection procedures is in relation to employee interviewing and testing.
  • Anderson (2003) broadly described the prominent technology-based selection procedures, along with an assessment of their acceptance and effectiveness.
  • Adequate training is essential in providing quality services, yet traditionally hospitality organizations have not invested adequate resources in training their employees (Conrade et al., 1994). Most of the knowledge and skills of hospitality employees is transferred through on-the-job training,
  • However, as noted by Collins (2004), delivery of organized and structured training programs in the hospitality industry is a constant challenge, mainly because of the size and geographical dispersion of the workforce, as well as the extensive resources – financial, work, and time – needed to establish in-house training programs.
  • Although technology-based training methods have been available for a long time, the hospitality industry has usually lagged behind other sectors in adopting them.
  • Web-based training (WBT) can deliver courses nationwide or worldwide at all time zones to any connected computer, and is easy to update and monitor.
  • Effective performance evaluation plays a critical role in the successful implementation of organizational strategy and in gaining a competitive advantage. Therefore, in addition to important HR decisions that greatly rely on performance evaluation, such as promotions, outplacements, dismissals, many organizations link performance to compensations and rewards. As noted by Bowley and Link (2005), a performance-based compensation plan, often known as “pay-per-performance,” should reflect the organization's goals.
  • the traditional methods, based on a disconnected blend of discrete applications, spreadsheet programs and paper-based systems, to communicate goals, track employee performance and manage compensation, are insufficient in the contemporary challenges of linking performance evaluation to organizational strategy (Bowley and Link, 2005). Yet, although sophisticated HRIS were developed to meet these contemporary challenges, Ensher et al. (2002) found little effect of HRIS on the process of performance management among HR executives, who still rely on paper-and-pencil administration and hard copy documentation of employee evaluation.
  • Nevertheless, CPM has drawbacks that are highly relevant to a service industry such as the hospitality industry (Miller, 2003). The main concern that CPM raises is that reliance only on quantitative criteria is likely to lead to the neglect of more qualitative aspects of performance.
  • Consequently, an effective CPM must be followed by the establishment of an employee development plan, designed in collaboration with his/her supervisor. The second application of technology in appraisal management is online evaluation and appraisal software (Miller, 2003). In contrast to the aforementioned CPM, in these cases technology facilitates delivering performance feedback, rather than generating the actual evaluation outcome.
  • 360° feedback,
  • In addition, evaluation software packages can be used as stand-alone applications or as an integral part of the organization's HRIS, which offers computerized standard evaluation forms. The use of user-friendly software in evaluating employees allows managers to focus more on the contents of the evaluation, rather than on the forms.
  • Therefore, the use of computer software programs allows better coping with these challenges, while saving time and money.
  • While the organization enjoys the reduced need for complex bureaucracy, the employees enjoy better control and enhanced anonymity, as there is no need for dealing directly with HR staff on personal financial matters.
  • The use of HRIS has significant impact on the current affairs between the management and the employees, as well as the characteristics and the environment of the contemporary workplace. From the administrative perspective, through the HRIS the managers and the employees have access to relevant information on employee work rules, policies, and regulations on issues like privacy, illegal discrimination, and work diversity. In addition, the HRIS can assist discharged or displaced employees in finding alternative employment, by providing links to career counselors, training programs, and information, all of which are required for a successful and effective job search
  • technology has changed the nature of the workplace and employer-employee relations more fundamentally than just providing more accessible information.
  • Traditional e-commerce technology provides product/service, promotion, placement, and pricing strategic initiatives to external constituents through the use of extranet platforms merged with intranets (for instance, customer relationship management). HRIS technology provides the same initiatives through the use of intranets merged with extranet platforms (for example, recruitment). Thus, HRIS technology may be considered to represent internal e-commerce systems, which are crucial to the alignment of HR functions within strategic initiatives aimed at sustainable competitive advantages.
  • The evolution of HRIS platforms provides a range of tools for use by enhancing employee-employer relationships. The full service range of HRIS functions brings human capital closer to the strategic direction of the organization.
  • However, the technology is merely a tool that may enhance strategic alignment.
  • There is also evidence from the literature that a disengagement of the HR function from strategic initiatives exist in many hospitality enterprises.
  • It is common knowledge that the hospitality industry is labor intensive with many points of intimate service interactions of long duration. HR will produce sustainable competitive advantages for those firms that include the HR function in a united strategic direction.
  • The literature identifies the advantages of aligned human capital as a means to accomplishing sustainable competitive advantage for enterprises.
  • Xu Wang on 01 Dec 12
     
    This article is a research paper did by Amir and Beer-Sheva. The purpose of this paper is to discuss the impact of technology on the human resources function in organizations, in general, and in hospitality firms, in particular. At the beginning, it introduced the role of human resources department in organizations for decades. And the trend or changes in contemporary human resources. Then it came out that we cannot skipped the effect of technology on the HR function, especially in tourism and hospitality industry. So, next it gave the definitions of HRIS by introducing technology. And list some advantages and challenges of using HRIS. In the end, it listed how technology put infusion across HR function, including recruitment, selection, training, performance evaluation and compensation, payroll, benefits and pension administration, labor relations and outplacement.
Caroline Hardenbergh

Wanted: Crackberry Netiquette - 0 views

web.ebscohost.com/...detail

technology hospitality software business mobile portable wireless devices gadgets attendees meetings professional distrations PDA handheld blackberry addictive drawback workplace e-mail

shared by Caroline Hardenbergh on 05 Jun 12 - No Cached
  • Thanks to the ever-growing presence of portable wireless devices in professional circles, your attendees are likely to find distraction during a meeting in their cell phones, laptops, or personal digital assistants (PDAs). For instance, handheld Internet devices called BlackBerries are proving especially popular among execs--in fact, they're sometimes called "CrackBerries" because of their addictive quality. That's why so many white-collar workers can't stop checking their e-mail while they're supposed to be paying attention. Since portable wireless technology is still relatively new, rules of etiquette have not yet been uniformly established. A 2004 survey by Menlo Park, CA-based Robert Half Technology found that two-thirds of chief information officers think technology-related blunders are increasing in the workplace. This would include behavior at meetings, where the most common offenses include leaving cell-phone ringers on, sending instant messages and e-mail using wireless devices, and typing on laptops out of turn. Internet etiquette, or "Netiquette," is a sore spot as well. The unchecked use of wireless devices at meetings is a drawback of the new gadgets
  • Caroline Hardenbergh on 05 Jun 12
     
    Source: Successful Meetings; Mar2005, Vol. 54 Issue 3, p28-34; Author: Ben Chapman bchapman@successfulmeetings.com I am posting this article because if points out another netiquette issue, which is having consideration for those outside your internet access zone, such as the public nearby, companions, and most importantly, your business supervisors and peers. This article discusses the pitfalls of technology when it comes to conducting meetings, whereas the attendees are not fully engaged due to their focus on their personal devices. While it was posted in 2005, and stating that establishment of etiquette rules are yet to be established, I still do not see indication seven years later that this trend of attentiveness towards one's device over the person next to you (or presenting to a group) has changed for the better. Not only that, but apparently meeting attendees have actually emailed the presenter to express their boredom with the meeting, and while it's good for coordinators to know how engaged the audience is, it still is very rude. The article does say that "awareness of etiquette is rising as technology matures" and "it's hip to have manners," but I don't see it in school nor in the workplace. Employers have all adopted guidelines regarding use of personal devices to limit use during work hours, and even to constrain employees online social activities to forbid use of their company name or to post disparaging comments. I find it sadly amusing that the very instruments which are meant to increase productivity and provide increased communication and professional interaction is becoming the very opposite in the workplace and during professional development venues.
sliu043

Using HRIS for Employee Scheduling - HRIS Payroll Software - 1 views

www.hrispayrollsoftware.com/...employee-scheduling

Hospitality HRIS

shared by sliu043 on 29 Nov 17 - No Cached
  • Labor is the number one expense for most companies, so it is important to manage labor in the most efficient way possible. HRIS can synchronize scheduling with sales and productivity forecasts to help manage labor as you schedule,
  • Using HRIS for scheduling can be of particular benefit to workplaces in industries such as retail, medical, food service, and hospitality where shifts may vary widely.
  • Using HRIS for scheduling can be of particular benefit to workplaces in industries such as retail, medical, food service, and hospitality where shifts may vary widely.
  • ...13 more annotations...
  • Provides Labor Management Tools
  • This can help you to optimize scheduling on a minute to minute basis so that your company is making the best use of every labor dollar spent.
  • Alerts You to Uncovered Shifts
  • HRIS can be configured to alert you to uncovered shifts or shifts where more coverage is needed based on forecasts. This can divert potential disasters and help you avoid ever being short staffed.
  • Makes Scheduling Communication Instantaneous
  • Having scheduling information in advance regularly can quickly and dramatically increase employee contentment.
  • Communicating schedules instantly through HRIS can help to reduce headaches and scheduling mishaps.
  • Provides a Template
  • HRIS usually provide scheduling templates and may even make it a snap to copy over the schedule from the previous week or month and make changes to accommodate current business needs. This can save time from penciling in shifts that will stay the same. Templates can also help you to easily utilize feedback from previous scheduling issues to improve future shifts.
  • Can Increase Employee Contentment
  • Depending on the available features, employees may be able to submit feedback regarding preferences in regards to scheduling. Knowing which employees prefer the late shifts, which prefer the early morning shifts, and which employees would like to pick up available additional shifts can simultaneously make scheduling easier and make employees happier.
  • Allows You to Strategically Gear Scheduling
  • HRIS can help you to identify times when it may be possible to assign certain employees training tasks or simply take employees aside and teach them new skills. This can help your company to increase the value of labor hours and invest in employees without breaking the bank.
  • rfern243 on 29 Nov 17
     
    This article talks about how companies use HRIS for implementing employee scheduling and how it provides key labor management tools. Using HRIS for scheduling can be of particular benefit to workplaces in industries such as retail, medical, food service, and hospitality where shifts may vary widely. Labor is the number one expense for most companies, so it is important to manage labor in the most efficient way possible. This can help you to optimize scheduling on a minute to minute basis so that your company is making the best use of every labor dollar spent.This can help you to optimize scheduling on a minute to minute basis so that your company is making the best use of every labor dollar spent. However, having to communicate with each individual employee as they move through varying shifts to relay schedules can be disruptive to work and difficult. Communicating schedules instantly through HRIS can help to reduce headaches and scheduling mishaps. Depending on the available features, employees may be able to submit feedback regarding preferences in regards to scheduling. The article talks about when scheduling is made easy, it is possible to focus on scheduling strategically so that employees can be cross trained through various departments or otherwise receive instruction that helps them to grow within the organization.
  • Rachel Rodriguez on 03 Dec 17
     
    I believe the hospitality industry can benefit greatly from the implementation of the HRI Software. This article in particular focus in an important part of the human resource which is scheduling employees. One of the biggest reasons of the high employment turn over in the industry has to do with the scheduling. The hospitality employees work very long shifts and on the days that the rest of the people rest like weekends and holidays. To have a program that will take care of the scheduling is very beneficial because all the employees get a chance to have off to to work on the requested days if possible. It makes it more equal for everybody and make it look less personal so that the employees do not think that the manager has any sort preferences among them. Overall makes thing more easy to handle and optimize the time of the human resources department because they do not need to put time aside for scheduling.
  • sliu043 on 16 Apr 18
     
    As we all know, the company can't be truly beneficial from using HRIS for scheduling if it operates on a 9-5 schedule. But in the hospitality industry, the company operates over a long period of time, having the different degree of complexity with scheduling. So, HRIS will help the companies to make scheduling easier. In this article, the author introduces several advantages that HRIS offers to the industry. HRIS provides hotels with labor management tools and alerts them to uncovered shifts. Moreover, it makes scheduling communication instantaneous and increase employee contentment. Most importantly, HRIS enables hotels to save time and money for providing a template, which allows hotels to strategically gear scheduling.
khadija2050

50 Facilities Management Tips and Best Practices - Camcode - 0 views

www.camcode.com/...gement-tips-and-best-practices

facilities management tips best practices practices

shared by khadija2050 on 23 Nov 20 - No Cached
  • Cut night site lighting. “Depending upon how your site lighting is operated and circuited, you can create an ‘economize mode’ for overnight when the site is at its lowest occupancy. Keep perimeter site lighting on around your property and all entrances and main drives lit.
  •  Replace older lighting with LEDs. “Memorial Sloan-Kettering Cancer Center chose LEDs to replace existing lighting in a parking garage open 24/7, halving the garage’s power consumption. Meanwhile, Mediapolis Community Schools in Mediapolis, IA, also embarked on a retrofit of LED exterior lighting.
  • Implement a sustainable facility design plan. “Sustainable design is more attainable and affordable than it’s ever been, especially when you think in terms of years instead of days and weeks. It’s also worth noting that sustainable design is very well favored among the public, which is an extra incentive for companies interested in reinforcing their reputation as socially responsible and environmentally concerned
  • ...47 more annotations...
  • Know the total cost of all facility work done both directly and indirectly. “To the untrained eye, the facilities maintenance arm of a business appears to be a black hole of cost. The costs of these FM services add up, and unless discrepancies arise, that is where most of the business analysis ends. However, facilities maintenance managers, who are privy to all of the nuances that make up eac
  • h work order, understand the complexities and overhead involved in this sector of business.
  • Consider less obvious improvements that impact facility energy use. “Some energy-related projects will be more or less hidden from the users and primarily pursued to reduce energy demand, such as chiller and fan-unit upgrades. Such projects may end up providing the building users with better temperature control, but this is not the primary goal of the upgrade
  • Operational changes such as reducing the hours of HVAC and lighting operation, and changing setback temperatures, which require very little expenditure (if any at all) do not directly affect user experience, but can produce large reductions in electricity loads. In general, working with the building operations team to reduce energy use can produce impressive reductions in loa
  • his allows building and facility management professionals to determine whether the cost to improve a particular element of a building or a system in it against the cost savings over the same period. If the cost of an upgrade over its lifetime offers an advantage over the building operational costs it will save, then it’s generally considered a good investmen
  • “Finding the right suppliers to maintain your facilities can be difficult and time-consuming. From janitorial services, to groundskeeping and maintenance supplies, ensuring suppliers are providing apples-to-apples quotes, developing contracts with clear service levels, and validating that supplier quality
  • “Boilers today can reach efficiencies of up to 96 percent using condensing technology; however, a typical building, including new buildings, uses atmospheric type boilers which, for all intents and purposes, are only slightly more advanced than a science lab Bunsen burner. This technology is reliable and it works, but it is expensive to operate
  • An energy audit systematically identifies and develops opportunities to help reduce energy use in an institutional or commercial facility and, as a result, decrease building operating costs. Focusing the audit is imperative for maintenance and engineering managers.
  • “Commercial kitchens are high energy users, consuming roughly 2.5 times more energy per square foot than any other commercial space, according to the US Environmental Protection Agency (EPA).  Of that, as little as 40% is used in the preparation and storage of food, says the UK’s Carbon Trust; much of the wasted energy is dispersed into the kitchen.
  • All commercial buildings are insulated; building codes make it mandatory to insulate up to  a certain level. Unfortunately, because most buildings are put up under strict guidance to budgets, they are usually put up with only the minimal amount of insulation
  • Develop performance measures for your PM process with an emphasis on measuring the amount of PM that is work completed compared to all other work. Total PM hours should be the highest percentage of all the department’s maintenance work. This goal might seem impossible, but over time, it is very achievable
  • “Preventative maintenance is all about planning, plain and simple. Every piece of equipment or machinery at your disposal or under your care should have a schedule of what type of maintenance it requires and when it requires that check-up.
  • “Failure modes are defined as “how something fails.” Let’s use a flat/membrane roof to show an example of what a failure mode is. On a flat/membrane roof, one failure mode may be “penetration of roof membrane,” and the causes of this failure mode could be many. Knowing the failure mode(s) of a specific maintainable item such as a membrane roof and its causes can be key to early detection of roof failure (not meeting the intent of the end user) so the repair can be made before it affects an operatio
  • “Catch small problems now before they become big ones. Addressing small details can add up to huge improvements in appearance and functionality. Ask your facilities services provider, janitorial company
  • You may schedule preventive maintenance based on meter readings on an equipment. However, equipment meters usually do not differentiate between work time and idle time
  • Greasing the rack and pinion of a beam saw, for instance, can cause grease and saw dust to solidify inside the gears over time, eventually preventing them from moving. If you’re unsure which tasks are beneficial to each piece of equipment, ask your equipment representative.”
  • Having spare parts and supplies around the time of a major preventive maintenance schedule is absolutely critical. Asset management software allows you to check the availability of the spare parts for dates when the work orders are due. This report can help you identify parts that are insufficient for the required work orders in the future. If you know which parts you are falling short on, you can order them in advance from suppliers rather than waiting till re-order limits are reached
  • “Appropriate repetition and reinforcement are necessary. The average person is bombarded with more than 300 messages while at work, and multiples of that outside of work, Finney says. Getting a message to land with an audience might take as many as 12 repetitions, in some cases, he says
  • Let’s get together: when you’re designing your facilities, design social spaces for your employees. These might be lunch or break rooms, games rooms, gyms, or even community gardens.
  • While other managers may work to manage clients or staff, your job is to manage facilities and all that occurs in them. Your corporation’s physical assets are just as important as your human resources, and you are the expert in this field. Whether it’s collating data or contributing to the organization’s bottom line, your input is a valuable part of corporate decision-making
  •  “Workplace inclusion has to be clearly defined before any initiatives can be pushed forward. One useful definition of an inclusive office is a Workplace in which all staff are treated with respect and have equal access to resources and opportunities. Facility managers should build on this high-level description to create an idea of what concepts like equal access, diversity and fairness look like in their own facilities
  • Space costs money. Knowing that we are moving towards a working environment consisting of virtual or mobile workers, investing time in developing new workplace designs that can suit these new ways of working while increasing space utilization rates can result in impressive cost savings
  • Performing facility maintenance and engineering tasks is like sailing among icebergs. What technicians can’t see will sink them — or their facilities. Thermal imaging technology gives technicians the ability to see the unseen, making it easier to spot failing motors and electrical components,
  • This concept is broadly used to describe our attempt to formally identify in-house talent in many of our labor shops. We identify talent through a competitive selection process based on potential vs. skills and promote our selected personnel to the worker and helper level while training them to achieve appropriate full mechanic level with associated certifications/licenses
  • This directly leads to the client receiving a more fit-for-purpose solution and ultimately receiving greater value which grows a greater relationship.
  • In other words, there has to be a compelling reason based on our mission for why we would submit budgets for anything.” By presenting specific information on how and why you’ve chosen your budget numbers, you can help the C-suite see that your budget is well within reason
  • When you automate the work order process, you remove human error associated with it. Essentially, you’re taking the people out of the process and ensuring nothing gets missed or overlooked
  • “There are many different software options out there than can aid FMs in organizing and streamlining their everyday tasks. This ranges from software designed to help manage all maintenance activities to logging and tracking facility visitors for security purposes. 
  • uch smart sensors, operating costs are dramatically reduced, productivity is enhanced, and occupants’ comfort is improved.
  • “One of the most exciting features of Facilities Management software is the ability to manage heating and cooling remotely, or set a programmable thermostat to move set temperatures up or down throughout the day. Facilities planners love the ability to analyze and explore energy use from heating and cooling systems
  • “Maintenance and facilities administration systems must frequently abide by national and global regulatory requirements. All maintenance administrators face occasional random or audits inspections by regulatory authorities. Maintenance software enables you to prove regulatory conformity and decrease the amount of paperwork and preparation that is needed for an audit.
  • KPIs allude to opportunities and errors in your company. Paired with the Internet of Things (IoT) and energy management systems, KPIs can be used to highlight missed maintenance tasks, greater traffic area of your business or problems with machinery
  • “Closely monitoring energy and water use to reduce building-operating costs is another benefit. By allowing owners to monitor and analyze the performance of multiple systems—air-conditioning levels, lights on automatic dimmers, water usage
  • “A feature that’s gaining a lot of ground is using facial recognition technology to let people in and out of the building. It’s more secure than key fobs or cards, and unlike cards and fobs, you can’t forget your face at home. It’s like batting a triple, or killing three birds with one stone
  • You cannot do your job properly without the correct information. If you don’t have proper records on the state of your facilities, you can’t do your job as a facilities manager.
  • “A surprising number of facilities managers have no true system in place for managing their space.  More than a quarter of everyone interviewed – 28 percent –
  • . It may help significantly with compliance with various industry standards, such as HIPAA in the healthcare industry and Sarbanes-Oxley in the financial field. It can help to document best practices for avoiding accidents, or in the worst case scenario,
  • This method identifies how critical a piece of equipment or maintenance task is to your business and will ultimately show you where it should land in your prioritization process
  • Smartsheet is a spreadsheet that you share with your co-workers, but its features go far beyond Excel. This tool combines the traditional spreadsheet with project management tools, templates, and forms and allows you and your colleagues to access spreadsheets on mobile devices and work on them collaboratively
  • The business world is increasingly embracing a larger remote workforce. Offices are used as areas to collaborate, develop, and design new ideas. The day-to-day work can be, and often is, done from home
  • “Another possibility for cutting costs, say experts, is not just moving staff around, but moving work around also. This means carefully examining all outsourcing contracts to see if they can be scaled back and the work completed by in-house staff
  • “Verify assets from a minimum of two data points, such as the barcode and the item’s serial number.
  • After collecting data and developing a maintenance schedule for your assets, you need to plan for the long-term maintenance of your asset inventory
  • However good asset management and maintenance planning is, there comes a time when an asset reaches the end of its useful life and should be disposed of.
  • “If you’re trying to get a handle of your documents, the first thing you should do is an asset assessment. Detail the condition of all the main equipment and systems, and document those conditions
  • Strategic asset management integrates key relationships between planning and delivery activities.
  • Maximize your use of vertical cubic footage by placing seasonal products or those that move less frequently in harder-to-reach vertical storage areas
  • khadija2050 on 23 Nov 20
     
    the article highlights how companies can benefit from sustainable design and gives tips on preventive maintenance
Long Jin

The Importance of a Human Resource Information System - 0 views

ezinearticles.com/?The-Importance-of-a-Human-Resource-Information-System&id=3967603

technology hotel HRIS

shared by Long Jin on 23 Nov 12 - No Cached
  • A human resource information software system or HRIS system is one way that a lot of companies use to manage everything easily and become even more productive.
  • It is only fair that you treat all the information involving them with utmost confidence.
  • With the HRIS system, you can track down to which path your work-related decisions are taking you.
  • Long Jin on 23 Nov 12
     
    This article introduced the importance of HRIS. Having HRIS in the hotel could aid the human resource team to become more organized and practice being practical in the workplace. Since this converts all the information digitally, the use of paper will definitely decrease. Having this kind of attitude towards employees will make them feel confident and secure. This in turn makes them more productive and will become happy at work. By having a clearer view of what is presently happening in the hotel, top management can also predict what could happen in the future. Some HR-related expenses that can be monitored through this system are the training costs of newly-hired employees, and the benefits given to the employees and their reported dependents. In addition, attendance can also be monitored here. Since being frequently absent or tardy could decrease the company's productivity, it is important that the hotel have a system where in top management can easily observe if there is an abuse of the company's system.
xwang023

Why trust the Cloud to manage your hospitality business? - 0 views

www.hotelogix.com/...nage-your-hospitality-business

shared by xwang023 on 13 Feb 13 - No Cached
  • revenue-maximization
  • Hotel management solutions offered on the Cloud are often referred to as PMS (property management system) or HMS (hotel management system). Whatever might be the nomenclature, the benefits of using a web-enabled solution on the Cloud remain largely the same. This includes the ease-of-use, scope for customization and assurance of any-time, anywhere availability.
  • When the Cloud first arrived, data security-related concerns were prominent. What many people don’t realize is that these apprehensions were quickly dissolved.
  • ...3 more annotations...
  • survival or safety of a Cloud-based data management system can be eliminated if you understand the dynamics of Cloud computing.From handling data management in Fortune 500 companies to driving millions of transactions across business process outsourcing companies, the Cloud is literally, everywhere.
  • This is just a form of temporary glitch that is as common as struggling with a slower broadband connection or power outage for a few minutes. This doesn’t compromise the security of your data in any way!
  • Hotel owners have realized that investing in new IT infrastructure or manpower just isn’t practical. A better solution lies in using an on-demand, flexible solution, i.e. a web-based hotel management system.
  • xwang023 on 13 Feb 13
     
    In this article we could check lots pros of the cloud PMS.This includes the ease-of-use, scope for customization and assurance of any-time, anywhere availability.When the Cloud first arrived, data security-related concerns were prominent. This is why computing solutions offered on the Cloud have risen as a dynamic solution for businesses handling the most sensitive kind of data, including financial/banking institutions and workplaces handling large volumes of personal information.Hotel owners have realized that investing in new IT infrastructure or manpower just isn't practical. This helps to raise the recall value of hotels and provides them with the most influential form of marketing recommendations from happier, more contented customers
Yi Pan

Privacy in the Workplace - Use an HRIS - 0 views

www.comparehris.com/privacy-in-the-workplace

HRIS privicay

shared by Yi Pan on 08 Apr 12 - No Cached
  • Yi Pan on 08 Apr 12
     
    One very effective way to help protect your employees' personal information is through the use of a Human Resources Information System (HRIS). An HRIS that is tailored to meet your specific H.R. document and record keeping needs provides you with the level of protection that ensures your employees you have done all you can to safeguard their personal information U.S privacy law is codified in federal and state statutes and has its foundation in the both common law and the U.S.HRIS use the program designed to enter with password set by employees themselves and controlled by hr persons, at the same time gather information legally
Mengjun Ren

Privacy in the Workplace - Use an HRIS - 0 views

www.comparehris.com/privacy-in-the-workplace

technology HRIS

shared by Mengjun Ren on 24 Jul 13 - No Cached
  • Mengjun Ren on 24 Jul 13
     
    In this article, the author listed four ways to protect privacy of employees. first is an HRIS stores employee data in a secure and uniform fashion; second is uniformity is generated by the automated nature of a well-designed HRIS; third is Any HRIS worth its salt includes automated updating to ensure compliance with federal and state laws and regulations; forth is an HRIS doesn't hold a grudge or have an ego.
lvela051

La Corsha Hospitality Group Migrates to Aptech PVNG Enterprise Accounting - 0 views

www.hospitalitynet.org/...4088726.html

accounting software Hospitality system hotel

shared by lvela051 on 28 Jun 18 - No Cached
  • Aptech Computer Systems announced La Corsha Hospitality Group implemented the PVNG Enterprise Accounting System across 10 properties.
  • La Corsha (LCHG) operates a mix of managed and owned properties across Texas that includes hotels, restaurants and a multi-city parking company.
    • lvela051
      lvela051 on 28 Jun 18
       
      Meaning it working in different operations.
  • "We converted to PVNG Enterprise Accounting because LCHG wanted a web-based system that could handle its varied mix of hotels and restaurants with the flexibility of remote operations.
    • lvela051
      lvela051 on 28 Jun 18
       
      Why they converted?
  • ...8 more annotations...
  • The transparency this provides us gives confidence to owners and managers while making answering questions quick and easy."
  • PVNG hotel accounting software also lets operators easily define user roles and system access to limit staff interaction with functions not necessary for their roles.
  • This is very important to auditors. By limiting staff access, we've created a control mechanism whereby we are not only reducing risk, but each person can work more efficiently with reduced errors. We have the ability to change access levels as a staff member's knowledge and responsibility increase and their role expands or changes."
    • lvela051
      lvela051 on 28 Jun 18
       
      Very important for confidential or sensitive information.
  • Also, since PVNG is web-based, many of our staff members can work remotely, me included. This increases productivity.
  • Aptech's staff works closely with users to continuously improve our enterprise accounting, business intelligence, and budgeting and forecasting systems."
    • lvela051
      lvela051 on 28 Jun 18
       
      Always looking to improve.
  • Aptech is the only company that provides a complete suite of financial management and analysis solutions for the hotel industry.
  • is the only provider of a fully integrated enterprise accounting, business intelligence and planning ecosystem to the hospitality industry.
    • lvela051
      lvela051 on 28 Jun 18
       
      What sets them apart?
  • understand their financial and operational data for faster goal achievement.
  • lvela051 on 28 Jun 18
     
    The main focus of the article is the use of Aptech PVNG Enterprise Accounting within La Corsha Hospitality Group. La Corsha has been implemented the web-based system over 10 properties, providing a flexibility between hotel and restaurant operations. The multi-company system is meant to facilitate the way companies report and access data while also managing finances. The main feature is that it is very detailed in the way is analyzes the finances and allows for it to increase productivity within the workplace. Also giving a brief description about how Aptech computer systems is the "only provider to fully integrated enterprise accounting, business intelligence and planning ecosystem to the hospitality industry." Besides the ability to help productivity, what I consider important is that the software helps define who and who doesn't have access to certain functions. When it come to finances, security is important and having that function allows management to control and limit the staff that is allowed access. Not only does it prevent theft but in my opinion it helps to hold the staff accountable for the expenses that are being reported.
kteme001

Why sustainability should be a core subject in hospitality management | By Arturo Cuenllas - Hospitality Net - 0 views

www.hospitalitynet.org/...4067506.html

Technology Hospitality sustainability green solution

shared by kteme001 on 12 Apr 18 - No Cached
  • The CEO of Scandic hotels Ronald Nilsson prognosticated in 1994: "Tomorrow's market is about mutual values.
  • These hotel groups strive to accomplish their key performance indicators such as reducing energy and CO2 emissions, reducing water consumption or waste going to landfill.
  • "No complex, evolving, and self-adapting organization can be adequately understood merely though analysing its parts and ignoring the full system.
  • ...6 more annotations...
  • And, of course, sustainability still needs to fulfil the classic economic axiom: to offer great value for money.
  • Hospitality practitioners consider it essential that hospitality management educators provide students with a more realistic view of the industry in addition to the technical skills and knowledge essential for careers in the industry.
  • the environmental dimension: how can we minimize environmental impacts in our organization? (2) The economic dimension: how can we maximize our economic profit? And (3) the social dimension: how can we maximize the social well-being of all stakeholders?
  • The interesting thing about hotel companies that are more sustainable is that they are better capable of attracting and retaining talent.
  • Employees work together with managers to improve and innovate in social and environmental actions.
  • However, though sustainability is about improving company image, it should not be seen as involving only one specific department or consisting only of isolated actions. It must be established as a core value within the company, as a part of its DNA
  • kteme001 on 12 Apr 18
     
    This article touches upon why it is so imperative for sustainability practices to be taught in the hospitality industry. It talks about how the next generation to come will not be able to tolerate today's world's insensitivity to the environment. Sustainability has shifted from a want to a must. Many big name hotels, like Marriott, have set high goals to reduce their environmental impact. They have key performance indicators like reducing energy use and the level of CO2 emissions to help aid the Earth's environment. The goal should be to have zero CO2 emissions and zero landfill waste, but this is a goal that will take time to reach. Profits should not be the only thing businesses are interested in. Sustainability should be included in the training process of employees within the business whether they be in customer service, kitchen or marketing...everyone can help save somewhere. Sustainability has become the new management dimension, right along with providing memorable experiences and providing good service. It has been shown that companies who practice sustainability in the workplace have a lower turnover rate because the employees know they are working towards a greater good and are given a sense of purpose.
cmogu001

Identifying 9 Solutions Hotel Security Concerns | 2014-07-22 | Security Magazine - 0 views

www.securitymagazine.com/...utions-hotel-security-concerns

technology systems hospitality software security concerns

shared by cmogu001 on 02 Oct 16 - No Cached
  • Business and recreational travelers demand safe and secure hotel accommodations and responsive and friendly customer service.
  • A single act of crime on your property could diminish your brand.
  • Maintain Security-Minded Customer Service
  • ...13 more annotations...
  • While maintaining friendly, responsive interactions with customers is crucial, it is also important to vigilantly follow all security protocols.
  • Key Card Access Review
  • Hotels need to ensure that their key card access systems are not vulnerable to hacking or unlawful access.
  • Establish Evergreen Background Screening Protocol–
  • Control After Hours Access– For maximum safety, posting security personnel at front entrances and other access points is vital
  • Assess Location and Local Crime Statistics–
  • When your guests feel that they are both welcome and watched-over, they will feel more comfortable.
  • When private security works in partnership with law enforcement to respond to these issues, police officers have more time to focus on solving crimes and enforcing the law.
  • Maintain Emergency Response Plan and Team–
  • Proactive security efforts and emergency planning initiatives should also involve everyone with a vested interest in safety and security.
  • Commitment to Ongoing Training–
  • Security professionals should be able to access training in a way that benefits their lifestyle whether it is online or classroom training. 
  • Ensuring that all public spaces are continually monitored by staff and security personnel is crucial in maintaining a hospitable environment. 
  • cmogu001 on 02 Oct 16
     
    This article expounds how hoteliers can ensure that their property provides a secure environment, while maintaining friendly customer service. This article goes into further detail about implementing key card access reviews in order to prevent the possibility for a criminal to gain undetectable entree to millions of keycard-protected hotel rooms. According to this article, establishing evergreen background screening protocols and controlling after hours access was also crucial in Hotels ensuring that their key card access systems are not vulnerable to hacking or unlawful access. Above all else, this article goes into great depth about maintaining an emergency response plan and team that would allow hotels to proactively implement prevention and response plans for everything from workplace violence to natural disasters.
galca008

Benefits of Human Resource Information System | Advance Systems Inc - 1 views

advancesystemsinc.com/an-resource-information-system

Hospitality software HR

shared by galca008 on 19 Apr 18 - No Cached
  • The world of HR has greatly been enhanced by technology. With new systems available to enhance productivity and streamline operations, those in human resources can achieve greater success with the benefits of human resource information system choices.
  • Depending on the type of system you choose, your company could see benefits ranging from cost and time savings to increased employee engagement and better adherence to compliance and regulations.
  • An HRIS can make the onboarding process an efficient and consistent one. By providing easy access to training materials and handbooks for new employees and storing all new employee information in one convenient place
  • ...5 more annotations...
  • An HRIS system can eliminate paper and turn all of your employee records into easy to access online data. These can be retrieved simply by anyone with authorization and are backed up remotely to ensure safety.
  • When you can automate payroll by integrating it with your HRIS, you take hours of work off your HR team’s shoulders. You can also automate tasks such as immediate approval or denial of time off requests based on set rules, shift change alerts, and other time-consuming jobs.
  • With biometric timekeeping, your HR team knows in real time where employees are in case they are needed. This can be especially helpful in situations where deliveries need to be made or customers need in-person help.
  • Employee self service tools allow your employees to clock in and out with their personal smart device, making it easy for them to work from remote offices or from home. They can also use the HRIS platform to efficiently check their schedules and make any changes necessary without having to come into the home office.
  • An HRIS system provides one simple mode of communication that is easy to use and organize. This not only allows employees to talk with colleagues about ongoing projects, but also request shift changes, explain absences, and put in for annual leave or vacation.
  • galca008 on 19 Apr 18
     
    This article talks about the benefits of HRIS implemented in the workplace. The benefits are both for HR Departments and Employees as well. These systems save time and also money, and are able to better adhere to compliance regulations. These systems are able to track an employee from a candidate stage to termination. It makes the onboarding process a quicker one and employees are able to access trainings online as well as their handbooks. Eliminating paperwork and having records all in one place is another benefit, and those with access can easily retrieve a file in seconds. Automatic payroll facilitates the process, and approving or denying requests and shift changes are also able to be completed with ease. This also provides flexibility for employees to clock in and out from their smart phones if they work remotely, they can also check their schedules easily and communicate to others through these systems. This is a great article that highlights the benefits of HRIS. I use one of these systems on a daily basis, and I can vouch for it's efficiency to my daily tasks.
anonymous

Hospitality HRIS and Payroll, Building a Better Experience | Avanti Software - 0 views

www.avanti.ca/...is-payroll-scheduling-software

shared by anonymous on 08 Jan 20 - No Cached
  • But what makes a hospitality successful? Your people
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      "But what makes a hospitality successful? Your people" People drive every business, thus, companies must find ways to make the workplace more effective and productive. They are turning to technological systems, such as HRIS systems, to do this.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      PRO OF HAVING HRIS SYSTEM: "They can get real-time updates about their schedules."
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      PRO OF HAVING HRIS SYSTEM: "a hospitality HRIS system that automatically sends time entered to you or your manager for approval, it saves more time than having to manually enter this data in. This gives you control to make any last-minute changes."
  • ...18 more annotations...
  • It can become challenging to track each employee’s availability and providing updates to all of your staff as soon as possible.
  • Having an employee time tracking tool that’s integrated with your payroll system ensures that all data can easily be found in one place. This eliminates the need for multiple systems, where information can be easily misplaced.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      SUPER IMPORTANT NOTE: Having an employee time tracking tool that's integrated with your payroll system ensures that all data can easily be found in one place. This eliminates the need for multiple systems, where information can be easily misplaced.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      PRO OF HAVING HRIS SYSTEM: "Ultimately, by automating these calculations you not only save time, but you can ensure that you are accurately paying gratuities to your staff."
  • By having employee information readily available, it allows your employees to easily access and track their time worked.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      PRO: it allows your employees to easily access and track their time worked.
  • they can get real-time updates about their schedules.
  • a hospitality HRIS system that automatically sends time entered to you or your manager for approval, it saves more time than having to manually enter this data in. This gives you control to make any last-minute changes.
  • By having a tool that allows you to automate calculations for gratuities, you have the ability and control to accurately pay out employees based on the hours worked in a certain position.
  • Ultimately, by automating these calculations you not only save time, but you can ensure that you are accurately paying gratuities to your staff.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      PRO OF HAVING HRIS SYSTEM: "Now that your HRIS reporting tool pulls the payroll and scheduling information into one place, you no longer have to verify consistency across all those other systems."
  • Now that your HRIS reporting tool pulls the payroll and scheduling information into one place, you no longer have to verify consistency across all those other systems.
  • A better hospitality HRIS reporting tool should support your payroll and people
  • But it should also assist you in your budget reports, for things like occupancy rates and creating weekly cost profit analysis reports.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      HRIS systems assist multiple facets of a business: "A better hospitality HRIS reporting tool should support your payroll and people . But it should also assist you in your budget reports, for things like occupancy rates and creating weekly cost profit analysis reports."
  • This gives you the control you need to accurately and confidently track the amounts due and paid.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      PRO OF HRIS SYSTEM: "This gives you the control you need to accurately and confidently track the amounts due and paid."
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      PRO OF HRIS SYSTEM: "Your hospitality's payroll and people operations will become more efficient."
  • Your hospitality’s payroll and people operations will become more efficient.
  • Level up your HR Tech, and have full control when it comes to managing your people.
    • kaylaabad
      kaylaabad on 08 Jan 20
       
      "Level up your HR Tech, and have full control when it comes to managing your people" This is a main goal when speaking about technology in the industry
  • kaylaabad on 08 Jan 20
     
    This article is eye-opening as it proves how important technology such as HRIS systems are within the Hospitality industry. This article does this by describing common human errors that occur when working with data and then immediately providing ways that these errors can be avoided or limited by the use of this technology. For instance, the article states "It can become challenging to track each employee's availability and providing updates to all of your staff as soon as possible." The next section responds to this situation with "Having an employee time tracking tool that's integrated with your payroll system ensures that all data can easily be found in one place. This eliminates the need for multiple systems, where information can be easily misplaced." The industry is ever-changing thus it is becoming increasingly more difficult to keep up with all of the duties. Moreover, human error will always exist as we are not perfect. For these reasons, businesses need to incorporate technology systems to create a more productive and effective workplace.
  • anonymous on 24 Apr 20
     
    This article goes over the importance of HRIS in regards to the employees. It talks about how the employee must be comfortable with the process and understand it as well. They must have a good experience with it.
rderonville

Cuseum Takes Museums Into the 21st Century - The Heights - 0 views

bcheights.com/...-museums-enter-the-digital-age

museum software technology digital cuseum

shared by rderonville on 13 May 17 - No Cached
  • As a visitor approaches a piece of art, content about the piece in front of them pops up on his or her phone, bringing the work to life. This location component also allows users to share their favorite pieces on social media, or even comment on an interactive discussion board with other users.
  • Ciecko’s newest product is the digital membership card he has made available for museums in order to make the membership process easier and more convenient.
  • The tool helps museums fill memberships in a more efficient manner, as the entire process is completed digitally, popping up on users’ phones as they walk through the door.
  • rderonville on 13 May 17
     
    Brendan Ciecko is the founder of the Cuseum software. This software was created because Ciecko identified a problem with the technology that museums have or lack thereof. "I was working with a number of museums and was constantly hearing of the frustrations when it came to providing a certain level of experience to visitors on site" (Ciecko). The technology or procedures used in the museum were generally outdated. Now with this new software, guests can download the app on their phone and are able to navigate through different tools and options that the particular museum has for them. The guests will be able to select tours through exhibits that are available at the museum once they walk in. The article also mentions the new product that Ciecko has invented, digital membership, which makes the membership process for the museum more convenient. This makes the process of any application type service in the museum digital. It not only makes all of these processes faster but it also saves paper. In my opinion, I think this a great app. I currently work at a museum and I believe that creating an app that enhances customer experience right when they walk in is worth investing in. It provides guests with highlighted tours and exhibits that are available. Though people at the museum can simply tell the guests where to go and give information about the exhibit, they can easily find it on the app to locate what they are mostly interested in. The app also works as a great marketing tool for museums. It allows visitors to share their favorite items or exhibits on their social media sites and allows them to participate on interactive discussion boards. I think this will help promote specific exhibits, especially if there are tags on the post like #AviationExhbitit or #GizmoCity. Those "tags" are exhibits that I have in my current workplace. With adding a guest's location to the app, it prompts the guests to sign up for a membership. The guest will no longer have to go
rderonville

HR Software for Restaurant Chains - HRIS Payroll Software - 2 views

www.hrispayrollsoftware.com/...restaurant-chains

software restaurant chains payroll human resources HRIS scheduling employees management Technology

shared by rderonville on 19 Jul 17 - No Cached
  • The intricacies of the restaurant culture are magnified further when the restaurant expands to become a chain. These particularities may make it seem that a HRIS would not fit or help as much with managing a restaurant chain, but this could not be further from the truth.
  • A HRIS can help to break down and simplify many of the things that make managing a restaurant chain difficult
  • A HRIS that makes it possible for employees to view their schedules online, make time off requests, and view approvals reduces the potential for errors and miscommunications.
  • ...3 more annotations...
  • A HRIS can make scheduling tasks much easier for managers by using financial data to identify labor needs and lining this information up with employee availability.
  • When manual systems are used to keep restaurant records, it can be very difficult to keep all information organized and accessible for compliance purposes.
  • The fast paced nature of restaurants can cause paperwork to become misplaced, forgotten, or even damaged. HRIS solutions keep all information in one place, produce reports on demand, and continually update information regarding compliance needs.
  • rderonville on 19 Jul 17
     
    This article highlights the benefits of restaurant chains using HRIS software for better employee management. The restaurant business is one that is fast paced and can be complex at times. According to the article, HRIS can bring greater consistency to the workplace and empower employees. This system has proven to help with many other large restaurant chains. It simplifies scheduling for managers and employees by allowing them to make edits on the software or request days off or vacations. It also helps control labor costs by identifying the labor needs and pairing it with the employees' availability. It empowers employees because it gives them the access to view schedules and reduce errors or miscommunications. The HRIS keeps everything organized and accessible for compliance purposes. In my opinion, this would be a great addition to the restaurant industry. An industry that is constantly moving must have something in place to keep it organized in regards to files and employee management. The HRIS provides an efficient and effective way in doing so.
allisonweets

Why is Computer Networking Important? | Digital Divide Council - 1 views

www.digitaldividecouncil.com/-computer-networking-important

hospitality business tech technology networking computer

shared by allisonweets on 14 Jan 20 - No Cached
  • Information is the building block for effective communication.
  • This mainstream technology has proven to be an effective means to enhance proficient, flexible and streamlined communication while maximizing on productivity and resources.
  • Computer networking is a pool of integrated computers configured to one another.
  • ...18 more annotations...
  • Computer networking enhances seamless communication, cohesive functioning, and resource sharing.
  • Personal Area Networks are interconnected technology devices that serve a single individual within one facility.
  • LANs are limited to a single building like an official establishment.
  • MAN covers a distinctly larger are than LAN. MAN consists of configured computers covering a town, city or campus.
  • WAN covers a larger geographical area than MAN. The network connects a country or even continents.
  • HAN is a computer network limited to a defined boundary like a house or home office.
  • Computer networks reduce your hardware costs significantly.
  • resource pooling is efficient.
  • This eliminates the need to buy single IT assets for each employee.
  • With a central server, you lower the number of storage servers needed. And you increase the efficiency of operations.
  • You can access your data from any device. This enhances free movement while accessing your data wherever you may be.
  • Computer networking is a massive boon to the communication landscape. Networking allows you to send and receive text messages and files in real time.
  • Employees can download and exchange corrupt files which expose your server to viruses and malware. Shared resources open doors of opportunities for security breaches.
  • Small equipment such as modern routers is expensive. The networks also need regular monitoring and maintenance.
  • Computer networks are flexible, but employee productivity is a concern.
  • Quality technological solutions are a significant determinant of the success of any business.
  • Computer networking offers immense technological solutions to businesses and institutions in various formats.
  • “To win in the marketplace, you must first win in the workplace”- Doug Conant.
  • allisonweets on 14 Jan 20
     
    Computer networking is essential within organizations to build effective communication and allows sharing of resources. Various forms of computer networks each serve a specific purpose based on the size of area being served. Computer networking has many advantages but also has drawbacks that must be considered. Networks have the ability to reduce costs, increase storage, enhance flexibility, and provide easy access to information. Despite this, computer networks are subject to the threat of security breaches and can be very costly for an organization. Employees may also find themselves being distracted by the vastness of information made available by the Internet. In all, computer networks can offer countless solutions to technological problems within organizations.
artandmer

Hospitality unions have spent a decade fighting to protect workers, bu - 1 views

www.fastcompany.com/...meant-to-protect-hotel-workers

hospitality workers cloud-based systems employee safety wireless networks Software solution legislation

shared by artandmer on 25 May 22 - No Cached
  • cheap gadgets might bring new problems
  • The hospitality industry is in the process of introducing remote panic buttons in an effort to address the widespread issue of violence and sexual assault against hotel staff
  • 20,000 hotel properties in Canada and the United States have committed to providing an estimated 1.2 million employees with Employee Safety Devices
  • ...15 more annotations...
  • all housekeeping staff to carry a panic button device on them at all times
  • low-quality versions of the technology that pose significant privacy and security risks to the people who carry them. Weak password protections and a lack of encryption leave users vulnerable to cyberattacks, which could render the devices unusable—or, worse, be used to invade hotel employees’ privacy
  • 58% of hotel workers and 77% of casino workers have been sexually harassed by a guest. Nearly half have had guests answer the door naked or expose themselves, and nearly 15% have been cornered.
  • casino giants MGM Resorts International and Caesars Entertainment agreed to equip nearly 38,000 hotel staff with safety devices during contract negotiations
  • the CEOs of a number of major hotel chains—including Hilton, Hyatt, IHG, Marriott, and Wyndham—joined the pledge
  • Safe but insecureThe discovery of vulnerabilities in certain versions of this technology may pose a potential challenge
  • lack of encryption that compromised the device’s security
  • the software powering the tracker was hosted on a cloud-based service, which it used to communicate with a mobile application. But the cloud software didn’t require any authorization. A hacker could connect to the service and “instruct any tracker in the world to do things,” he explains.
  • Among the vulnerabilities a hacker could exploit are the ability to see the real-time location of users and to gain access to built-in microphones and cameras
  • That poses a problem for the hotel industry, Hron believes, because establishments not  bound by union or legislative requirements may buy inferior devices without vetting them properly, merely to satisfy new regulations. “Each hotel is buying these devices themselves—it’s not like some central authority is giving these devices to hotels,” he says. “My guess is [some are] going to buy a cheap device, and in this case, it’s pretty reasonable to think that there aren’t any analysts doing security checks on them.”
  • The lack of clear legislation also leaves workers vulnerable in jurisdictions that don’t explicitly ban employers using the devices to track the movements of hotel staff
  • technology isn’t capable of real-time tracking because it runs on WiFi and Bluetooth Low Energy, or BLE, and only transmits a signal when activated. Other devices that utilize GPS or WiFi connectivity, however, have the ability to transmit real-time location data on an ongoing basis
  • “The technology has to work every time, but the product only works if the right policies, procedures, and personnel are put in place that allow the system to function as a system
  • While the initial reason for the solution was to address sexual assault, there are other things that happen to housekeepers in hotel rooms as well,” says Ogle. “We’ve had team members that have had medical issues themselves, or found guests in rooms with medical conditions that were asking for assistance
  • Providing precise location data to first responders in the event of an emergency actually has the potential to save lives, but the technology will only be adopted if users believe it is being used appropriately
  • artandmer on 25 May 22
     
    The major hotel chains are influencing legislation and also now requiring employee safety devices (ESDs) to make the workplace safer for employees (i.e. room service attendants or housekeepers) who find themselves alone in guest rooms with ill-intentioned guests. ESDs can also be appropriate for large resorts with beach personnel, activities personnel, or other positions that find themselves in enclosed, or remote areas with less security. Not every hotel has a security department that can constantly monitor cameras and ESDs. Will these devices present more strain on hotel wireless networks? That depends. Hoteliers need to consider whether these devices will be provided by or monitored through their keylock vendor, through their guest room entertainment vendor, or through a wireless provider. Could there be a benefit to an ESD interface with the PMS? I'm not finding an obvious answer. Hotels, varying in room count, are providing ESDs that range from whistles to wireless to BLE or RFID enabled. Hotel owners and management companies have the responsibility to research the most appropriate solution for their hotel without undermining the safety and privacy of their employees and their hotel networks.
bbalthaser

Full article: Decent work and tourism workers in the age of intelligent automation and digital surveillance - 1 views

www.tandfonline.com/...09669582.2021.1928680

workforce technology tourism techno-solutionism surveillance disruption

shared by bbalthaser on 10 Jan 23 - No Cached
  • two UN SDG8 recommendations for policy and action: ‘[a]dopt a human-centred approach to embracing new technologies’ and ‘[s]hape the impacts of digitalisation with public policies’ (UN, 2019United Nations (UN). (2019, July 10).
  • Two aspects of surveillance capitalism hold explanatory power for understanding the potential direction of the worker condition and are drawn upon throughout this paper: first, worker freedom is replaced with digital monitoring, behavioural manipulation and other forms of worker performance management through instrumentarian power; and second, production mechanisms shift to create certainty of outcome through reducing (or replacing) worker autonomy (Zuboff, 2019Zuboff, S. (2019).
  • where ‘[m]achine processes replace human relationships so that certainty can replace trust’.
  • ...6 more annotations...
  • The economic rationality for technology adoption (Morozov, 2013Morozov, E. (2013). To save everything, click here: Technology, solutionism, and the urge to fix problems that don’t exist. Allen Lane. [Google Scholar]) is built around cost minimisation and organisational effectiveness. Technology is often discursively framed as a tool for achieving sustainability (Gretzel et al., 2015Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015).
  • A disruptive product offers a ‘distinct set of benefits, typically focused around being cheaper, more convenient, or simpler’, and has a power to transform a market ‘sometimes to the point of upending previously dominant companies’ (Guttentag, 2015Guttentag, D. (2015).
  • Worldwide, accommodation and food service roles are estimated to be at greatest risk of being automated out (78% risk) by 2030 largely due to the high number of automatable interactions and predictable physical work (McKinsey, 2017McKinsey. (2017).
  • it can become difficult for human workers to compete with intelligent automation. These systems have the potential to reduce the need for lower-skilled tourism roles involving routine and interactive tasks as well as significantly decreasing the tasks required from human workers (Ivanov, 2020Ivanov, S. (2020).
  • The move towards quantifying human actions into analysable data to drive well-intentioned (from a business mindset) interventions, is a form of techno-solutionism (Morozov, 2013Morozov, E. (2013).
  • detail how advances in sensing and recording technology have led to expansions in surveillance. These technological developments extract worker data that is often visible to managers but not always workers, and this power asymmetry means the data can be mined for pro-managerial, pro-business insights that can work against employee interests. Data can be collected on individual worker speed and accuracy, with adherence to process serving as proxy for ability (Beer, 2018Beer, D. (2018)
  • bbalthaser on 10 Jan 23
     
    This lengthy article provides a grim outlook for the lowly skilled/paid worker in the workforce when technology has been applied to improve outcomes in management. The article insinuates that companies/employers benefit likely at the expense of employees who are affected by technological innovation. Three key points are emphasized in that surveillance capitalism, disruption innovation and techno-solutionism are behind the pushout of low-skilled workers. And companies are not providing a solution to improving a sustainable economy and sustainable workforce which are goals of the United Nations. However, the United Nation's goals are not keeping up with societal trends. Surveillance Capitalism can be construed as digital monitoring in the workplace. Used as a way to control and manipulate performance outcomes which may shift to automation if employees don't perform. Further disruption innovation is defined as a "disruptive product that has particular benefits that focus on the cheap and easy that have the power to overturn markets". This is seen with automating basic tasks in food service such as ordering. Finally, the use of technology as an excuse to "rationalize" cost-cutting/management changes is what is considered Techno-solutionism. This article highlights various technologies already in use in the industry, most with much success and a few that did not pan out. Trial and error, but at the cost of retaining employees.
  • bbalthaser on 10 Jan 23
     
    Tourism is paying a heavy price to accommodate a growing trend making "people" expendable. The competition isn't comparable and unless we change our processes and thinking in how we use technology more jobs will be gone. We can't be an all-knowing, 24/7 never tires robot. The industry is undermining the value of a person. Ridding themselves of them has larger implications for society and our future. Eventually, it could be us too. What value do we offer? And how do we enhance humans over technology?
wenzheng guo

What Are the Different Types of Key Card Systems? - 2 views

www.wisegeek.com/-types-of-key-card-systems.htm

shared by wenzheng guo on 25 Sep 12 - No Cached
  • Metal keys with a jagged row of teeth are becoming increasingly rare as technology improves.
  • In locations as diverse as hotels
    • wenzheng guo
      wenzheng guo on 27 Sep 12
       
      4 kinds of keys mention in the article.
  • using key cards instead of traditional keys.
  • ...17 more annotations...
  • four types of key card systems: holecards, bar code cards, magnetic strip key cards and radio frequency identification (RFID) cards
  • Holecards are the earliest type of key card systems
  • An individual key card is programmed by a computer with a unique electronic signature.
  • If stolen, magnetic strip cards and RFID cards can have the signatures changed, adding security protection from theft.
  • Key card systems operate on the relationship between a plastic card and electronic access control locks
  • Bar code cards were the next innovation in key card technology.
  • The technology used by this type of card includes microchips and radio technology, so it is considered the most difficult to forge and provides the highest level of security.
  • Sornes devised a system that would punch a series of 32 holes into a plastic card. The card would correspond to a lock and would open a door when it was inserted into a slot in the door.
  • his key card type lost popularity when magnetic strips became more readily available,
  • because bar codes could be forged and the electronic reader easily fooled.
  • Magnetic strip key card systems are widely used in the hotel industry and in workplace security. This card looks like a credit card with a thin metallic strip on the back.
  • This type of card is much more difficult to forge than holecards and bar codes, providing an added layer of security.
  • RFID key card systems are a more recent form of technology than holecards, bar code cards or magnetic strip cards. RFID cards have a radio sensor chip embedded inside the card.
  • When brought into close proximity of a correspondingly programmed reader, the door unlocks.
  • an individual bar code is created to correspond with a particular lock and is printed on a card.
  • The technology used by this type of card includes microchips and radio technology, so it is considered the most difficult to forge and provides the highest level of security.
    • wenzheng guo
      wenzheng guo on 27 Sep 12
       
      Later biological key like facial identification may be the next era of keys.
  • In 1975, inventor Tor Sornes devised a system that would punch a series of 32 holes into a plastic card. The card would correspond to a lock and would open a door when it was inserted into a slot in the door.
    • wenzheng guo
      wenzheng guo on 27 Sep 12
       
      first step of security keys.
  • marilyn diaz on 25 Sep 12
     
    This article is about the different keys available for hotels to use for their rooms. Metal keys which are like what we use everyday for our homes is an outdated form of security key in the world of technology. The key card system is a plastic card with electronic access. Hole cards seen rarely today is a plastic card with a series of holes to correspond to a specific door in the hotel. Bar code cards is exactly that a card with a bar code, like you see at the supermarket, which is placed under an electronic reader. This type of key has been fazed out due to easily being fooled. The magnetic strip key card are widely used in the hotel industry. They look like a credit card with a metallic strip on the back. It has extra protection unlike other types of keys. The newest system is the RFID key card system, which has a radio sensor chip embedded inside. It works with a programmed reader and when the key is brought in close range the door unlocks and opens. This article was about the security keys being used in hotels.
  • Jenna Rashbaum on 26 Sep 12
     
    Marilyn, This is an interesting article because I never knew the progression of hotel key cards. I do not think anyone did and we just assume they started somewhere simple and got to where they are at now. Key Cards with RFID seem as though they are the best type of key but also very expensive for the hotels, especially if it is a large property. We only see the one kind of key card now in hotels and to me it seems secure but who knows what information is actually stored on that card. Great article !
  • wenzheng guo on 27 Sep 12
     
    This article is about the different keys available for hotels to use for their rooms. Metal keys which are like what we use everyday for our homes is an outdated form of security key in the world of technology. The key card system is a plastic card with electronic access. Hole cards seen rarely today is a plastic card with a series of holes to correspond to a specific door in the hotel. Bar code cards is exactly that a card with a bar code, like you see at the supermarket, which is placed under an electronic reader. This type of key has been fazed out due to easily being fooled. The magnetic strip key card are widely used in the hotel industry. They look like a credit card with a metallic strip on the back. It has extra protection unlike other types of keys. The newest system is the RFID key card system, which has a radio sensor chip embedded inside. It works with a programmed reader and when the key is brought in close range the door unlocks and opens. This article was about the security keys being used in hotels.
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