I believe the hospitality industry can benefit greatly from the implementation of the HRI Software. This article in particular focus in an important part of the human resource which is scheduling employees. One of the biggest reasons of the high employment turn over in the industry has to do with the scheduling. The hospitality employees work very long shifts and on the days that the rest of the people rest like weekends and holidays. To have a program that will take care of the scheduling is very beneficial because all the employees get a chance to have off to to work on the requested days if possible. It makes it more equal for everybody and make it look less personal so that the employees do not think that the manager has any sort preferences among them. Overall makes thing more easy to handle and optimize the time of the human resources department because they do not need to put time aside for scheduling.

"A successful e-marketing strategy should comprise a set of specific e-actions that help hoteliers reach their planned objectives. These e-actions can be grouped into the following five main sections"

This article not only recognizes the important role of e-marketing in the hospitality industry but also explains the different categories that allow hoteliers to reach their goals. Each of these categories has its own particular way to promote the firm and each of them is equally important to fully reach the potential of the e-marketing. We are witnessing a new marketing era and the hospitality business can benefit from it immensely.

Once again technology proved to complement our industry's practice. Monarch Beach Resort story is a great example of the benefits we can derive from investing in technology. In this particular case the RunGo app not only was greatly appreciated by the consumers because they were able actually to enjoy the view while receiving step by step directions. It also reduced printing expenses for the resort and at the same time made it easy for the employees to direct them around the property. There is still a lot more to discover regarding the benefits from investing in technology, but definately after reading articles like this, we can be certain that we are moving in this direction.

This article basically disclose the advantages and disadvantages of the top 7 POS systems, which is very useful for the professional of the industry. It is great reference for the professional on the industry to make a better decision when choosing which POS to adopt. I found very important to shop around and read articles like this to better find what suits your company and its needs. Not all POS systems are deign the same way or can accommodated any company size.

Essentially with the progress of the technology the hotel industry as we knew it 10 years ago is going to change drastically in the next couple of years. That is the case for telephones as well, eventually, it will be an ammenity no longer need it. Telephones used to be an excellent plus for a hotel back on 1986 when the first in room telephone was introduced. It was a sensation and only the most luxurious hotels will have it. Now days the use of cell phone and furthermore , smart phones had change the game of communication. On the other hand there are some major throbacks to replacing in-room telephones since a major component of the hospitality industry is to be able to offer a customer service such as in room services, status updates or simply to have someone just to make sure is all ok. Definitely with time this necessity will shift to enable smart phone to replace it. For now it seems far but we all can feel we are on the verge of it.

"One key issue for the e-business application in service operations is about the possibility of online delivery of the services customers ordered - as not all types of services (or products) can be delivered online, (...)" Regarding this article is really interesting how e-business applies to the lodging industry even though is the type of industry that is base in delivering services a good part of it is being accomplished online. From online booking, to checking out, to hotel feedback a good percentage is perform thanks to the internet now-days. It is so accessible that you do not need to seat on the computer even since is also available to the tip of your fingers through the phone apps. Also it makes easy to manage incentive programs and rewards therefore customers see a piece of the benefit no only by the commodity of booking online but also by getting rewarded for it. I think it really makes sense for the lodging industry to benefit from the e-business since it did really changed the game for the entire industry in terms of accessibility and compettiviness by putting the hotel name out there. The more advance and up to date are the ebusiness tools a hotel offer , the more chances has of revenue.

During the recent solar eclipse the hotels located on the path of totality got an increase on their revenue. The greatest increase on the occupancy rate was the night before the event but also the following days. Apparently customers took advantage of this natural event to explore the areas that they were visiting. The most incredible point for me , is that the main part of such event , it lasted less than 2 minutes, which it was the moment of total eclipse. These 2 minutes of total darkness had a geographic path were it could be seem from, therefore, those 2 minutes were the responsible for such a great episode in our industry. Some cities were not prepare for this touristic wave as they are not popular destination in general. Some other cities had a great number of accommodations therefore these ones had great deal of business. Regardless, the number were so scandalous for the average revenue this time of the year "that was enough to lift performance results for the entire country last week." Important to mention as well that most of the hotel were located in non-urban areas which requires a certain type of customer but it did not matter in this case. We need more solar eclipses everybody.