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AI in the hospitality industry: Benefits, applications, and use cases - 1 views

www.arrowhitech.com/ai-in-the-hospitality-industry hospitality industry applications AI travel Hotel business
shared by claudecole on 14 Sep 22 - No Cached
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  • Science-fiction once claimed that humans would one day live together with robots who would make our lives easier.
  • In recent years, AI is becoming increasingly vital in the hospitality industry owing to its capacity to do traditionally human tasks at any time of day. This might save hoteliers a lot of money, minimize human mistakes, and allow them to provide better service.
  • Customer service is especially important in the travel sector, as hotels often live or die depending on how they treat their clients. The options for improving this element using AI are nearly limitless, ranging from improved personalization to targeted recommendations.
  • ...13 more annotations...
  • The introduction of AI has drastically altered hotel operations. The tremendous number of jobs that front-desk employees are expected to handle demonstrates how different the situation would be without artificial intelligence.
  • A phone system with AI can intelligently route calls. Basic queries can be answered by chatbots on the internet. Remote check-in systems that are AI-connected can allow customers to check into their rooms using a smartphone app without ever having to stop at the front desk
  • To use the data you have on your hotel’s behalf, you must first sort, organize, cleanse, parse, and transform it into something that humans can understand. To put it another way, you must find a means to delete inaccurate or duplicated data, arrange it so that it makes sense, and then present it in a human-readable style, such as charts and graphs.
  • AI, on the other hand, enables personalization on a far deeper level, affecting the very core of the guest experience. It also helps you save time, money, and effort by enhancing efficiency.
  • For example, an AI chatbot linked to your Facebook Messenger can answer queries from visitors and collect basic information to save in your database. This information can then be utilized to tailor future interactions with the guest. You might design special offerings that cater to their specific needs, such as child-friendly accommodations, all-inclusive stays, or experiences that include a hotel room as well as tickets to nearby events or shows.
  • AI may assist you in ensuring that you get it right while also increasing efficiency and accuracy. You won’t have to look very hard to find proof of this. You almost certainly employ both a property management system (PMS) and a point of sale (POS) system. Both of these use AI to assist you to handle bookings, offering add-ons, and adding them to customers’ bills, among other things.
  • Artificial intelligence embedded in the software you use every day, such as your PMS and POS, allows for greater efficiency, a stronger relationship with your visitors, and, ultimately, greater hotel success.
  • Hilton Hotels’ First Robot Concierge, Meet Connie.
  • AI chatbots, for example, have been popular on social media platforms to allow customers to ask questions and receive near-instant responses, 24 hours a day, seven days a week. Hotels benefit from this because it allows them to achieve response speeds that are nearly difficult to achieve through human-to-human interaction.
  • Predict passenger flow using predictive analytics and machine learning to avoid airport overcrowding.Based on the current operational state, as well as prior data and patterns, machine learning can be used to assess the probability of delayed departures.By studying typical baggage mishandling and breaking points, conditions, and settings, developers can leverage machine learning skills construct a virtual assistant to proactively track baggage.
  • AI and machine learning can be used to incorporate real-time feedback into workflows. This can help assess whether or not a guest is happy with their room.
  • RPA is capable of automating dull and repetitive operations. AI is capable of detecting demand patterns, forecasting corresponding prices, and even calculating human resource requirements.
  • Hospitality businesses can use AI and machine learning to determine which aspects of their loyalty program appeal to clients and which are deal breakers. By examining emotional activity, sentiment analysis (which uses Natural Language Processing) can help organizations comprehend positive, negative, and neutral viewpoints.
  • claudecole on 14 Sep 22
     
    This article details the increasing and already abundant role that AI technologies are playing in the day-to-day operations of hospitality companies. It goes into depth about how these advancements are using analytical data to provide a better guest experience while also taking information from outside sources to focus on aspects of the operation that need improvement or things that are being well received. The process of AI implementation has also allowed for the customization of guest experience allowing guests to be catered to 24/7 offering insights and calculated suggestions.
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Building a Sustainable Future: How Hotels are Blending Design and Technology for a Gree... - 0 views

business.cornell.edu/...s-are-blending-design-and-tech technology sustainable hotels design green
shared by artandmer on 14 Jun 22 - No Cached
  • In the hospitality industry, construction budget constraints typically limit the amount of investment a developer can direct to sustainability practices that exceed code requirements.
  • Cost saving and green benefits of modular construction include shorter development timelines and less construction waste.
  • Customer relationship management systems (CRMs), which provide insight into guests’ preferences, make operations more efficient, reducing energy consumption and waste
  • ...3 more annotations...
  • CRMs aggregate guests’ requests—e.g. extra recycling bins or opting-out of housekeeping service—and build profiles of those guests and their markets.
  • Integrating technology, like data-collecting software, into a building’s physical infrastructure (e.g. HVAC, electrical, or plumbing) can help owners better understand their properties’ energy usage, facilitate preventative maintenance, and enhance the guest experience
  • The sensors collect data that can be used as predictive maintenance solutions to determine the shelf life of digital solutions in room, leak sensors on water lines or sensors on HVAC, for example, that can have a negative impact on the guest experience if they break unexpectedly
  • artandmer on 14 Jun 22
     
    Cornell gathered a few industry design and green tech experts to discuss the future of sustainable technology in hotels. Modular hotel buildouts can save construction waste and shorten build times, but developers can rarely afford the investment in sustainability practices that exceed code requirements. I see this daily in my career. The benefits are more long-term and if developers are not holding onto the asset long-term, they will not really see an ROI on LEED certifications, etc. CRMs can be used to track guests' digital breadcrumbs and build guest preferences in its database. Building data collection systems into the infrastructure of the hotel will give owners an overall view of where it can improve its sustainability practices.
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Emerald | Have human resource information systems evolved into internal e-commerce? - 0 views

www.emeraldinsight.com/journals.htm
shared by Xu Wang on 01 Dec 12 - No Cached
  • Human resources (HR) have been a well-established function in organizations for decades,
  • the department was typically perceived by many organizations as a “necessary evil,” that is to say, as an essential but in no way profitable or advantageous element,
  • even at the current time HRIS is not limited to technological elements alone, such as computer hardware and software applications, but also includes the people, policies, procedures, and data required to manage the HR function.
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  • Nevertheless, these well-accepted attributes of HR have been challenged in the past few years, as several indicators reflect fundamental changes within the HR function,
  • although little has changed in this function over the past decades, there are growing expectations that HR will improve corporate competitive advantages by adding real measurable value to the organization.
  • The apparent difficulties in upgrading HR to a strategic position in organizations result in missed opportunities especially in hospitality and tourism, where the human capital has substantive potential to improve the competitive advantage of enterprises, particularly due to the growing competitiveness of the industry, as well as the centrality of the human element in the delivery of hospitality products and services
  • The second change in contemporary HR which, interestingly, is closely related to the previous one, is the growing trend of incorporating advanced information technology (IT) in HR practices.
  • There is extensive evidence to the growing transfer of HR functions to digital formats, as can be seen in the growing popularity of human resource information systems (HRIS) among organizations. HRIS is currently perceived as one of the important factors influencing the role of the HR function, as well as the workplace as a whole. Although in many aspects, technology remains under-utilized in HR functions (Jones and Hoell, 2005), recently its effects have begun to be evident in many organizational aspects,
  • Furthermore, it is widely argued that the adoption of HRIS is likely to promote HR to the awaited position of strategic partner in the organization. The main reason for this is that by using HRIS, HR professionals can improve their performance by gaining better knowledge of the organization and its employees, thus facilitate participation in strategic planning and implementation. In addition, by improving the efficiency and effectiveness of the HR day-to-day administrative tasks, HRIS allows the HR staff to dedicate more time to strategic decision making and planning, which consequently provides more value to the organization to enhance its position within it
  • modern HRIS make optimal use of internet and web capabilities for performing their tasks
  • successful HRIS support the planning and implementation of managerial key processes in the organization, such as executive decision making, technology selection, interdepartmental integration, and organizational reporting structures.
  • Intranet-based employee self-service (ESS) provides employees direct access, mainly through a web browser but also through a centralized kiosk, to personal HR-related information. Thus, the employees can individually handle transactions that used to be carried out by HR personnel,
  • Both MSS and ESS create a trend of delegation of responsibilities and activities that were once considered to be the domain of HR professionals and administrative personnel, directly to employees and managers
  • HRIS was seen mostly as a special form of office automation systems, the emphasis being on reducing costs and staff while making the standard HR tasks more efficient
  • In addition, in today's workplace the HR tasks have become more complex, along with organizational trends such as globalization, consolidations, strategic partnerships, and greater than ever governmental and regulatory reporting requirements for employees.
  • Therefore, from the administrative perspective, by providing powerful computing capabilities, HRIS are changing and improving procedures and processes that were carried out less efficiently before,
  • the automation of routine transactions provides HR professionals with time to perform strategic functions related to the human capital
  • HRIS allow the firm to be proactive in HR planning, by giving managers a constant flow of employee information
  • since HRIS can significantly improve the way employees and managers communicate with each other through various communication channels, this improves the flow of information and expertise throughout the organization, thereby enhancing the firms' strategic capabilities
  • Another prominent perceived characteristic of the HR function has been its reliance on relatively low-tech methods in implementing its tasks
  • Although HRIS can provide both administrative and strategic advantages, it should be noted from the onset that they are usually expensive systems to purchase and implement. Designing and implementing customized HRIS, adapted to the specific needs of the organization, will significantly enhance its functionality, but will result in increased software and hardware costs, as well as time-to-deployment
  • the initial costs of developing such HRIS are high,
  • In order to reduce the costs of HRIS, an organization can purchase off-the-shelf applications composed of HR database programs, aimed at meeting the general needs of HR functions
  • These findings point to the vital need of the HR function to provide evidence of the effectiveness of HRIS, for the purpose of attaining the executive management support for the change.
  • for a successful implementation of HRIS, it is no less important to obtain the support of managers and employees in the organization. Although modern HRIS offer clear advantages to managers, through the use of MSS, for better management of their staff, the implementation of such systems is likely to be followed by a certain level of resentment on the part of the managers. Since MSS transfer the responsibility of performing employee HR-related transactions from the HR staff to the direct managers, many of them are frustrated since they feel that additional administrative tasks are being imposed on them
  • Another relatively common problem, concerning both the implementation and the flowing management of HRIS, is the question of who is in charge of the system. Since the successful development of HRIS requires the input of both the IT and the HR departments, it is not uncommon for disputes over areas of responsibility to break out between these departments.
  • Other territorial conflicts around HRIS may arise when departments feel that the system expropriates some of its authorities; for example, the payroll department might resist HRIS that combines payroll functions. A possible solution to such a problem can be the establishment of cross-functional teams that run HRIS projects
  • the implementation of HRIS raises both ethical and legal issues that need to be addressed by the organization. First, the use of relational database technology provides access to more detailed employee information than ever before.
  • Second, HRIS usually contain private information on the employees, while the access to this information is often allowed to employees outside HR, as well. As a result, some employees feel that their private lives are not protected adequately.
  • The hospitality industry is characterized by a higher turnover rate than other sectors of the economy
  • Traditionally, HR in organizations has utilized low-tech methods in recruitment.
  • Internet recruiting benefits both the organization and the job seeker's perspectives (Pearce and Tuten, 2001; Singh and Finn, 2003). The benefits to the recruiters include: Cost savings, as it is significantly cheaper to advertise on the internet than in a newspaper. Compared to the use of professional search firms (also known as headhunters) the amounts saved are even higher. Recruiters generally receive more applications, which results in a greater pool of candidates from which to choose. Recruiters may receive applications faster, often even on the same day a position is announced. Improved ability to target a specific audience, thereby decreasing future turnover. Time saving, as more unqualified or unfit applicants can be eliminated, through online contact, in the initial phases of the recruitment process.
  • On the other hand, internet recruitment is not without limitations.
  • Once the recruitment process has ensured a large pool of applicants to choose from, the next phase is to select the most suitable candidates.
  • Traditionally, these selection methods involve the visit of the candidate to the organization or, to a lesser degree, to an assessment center, for interviewing, pen-and-paper testing, or situational testing, including group dynamics.
  • The use of advanced technology allows the selection process to complete the widespread online recruitment methods.
  • Nevertheless, the main impact of technology in selection procedures is in relation to employee interviewing and testing.
  • Anderson (2003) broadly described the prominent technology-based selection procedures, along with an assessment of their acceptance and effectiveness.
  • Adequate training is essential in providing quality services, yet traditionally hospitality organizations have not invested adequate resources in training their employees (Conrade et al., 1994). Most of the knowledge and skills of hospitality employees is transferred through on-the-job training,
  • However, as noted by Collins (2004), delivery of organized and structured training programs in the hospitality industry is a constant challenge, mainly because of the size and geographical dispersion of the workforce, as well as the extensive resources – financial, work, and time – needed to establish in-house training programs.
  • Although technology-based training methods have been available for a long time, the hospitality industry has usually lagged behind other sectors in adopting them.
  • Web-based training (WBT) can deliver courses nationwide or worldwide at all time zones to any connected computer, and is easy to update and monitor.
  • Effective performance evaluation plays a critical role in the successful implementation of organizational strategy and in gaining a competitive advantage. Therefore, in addition to important HR decisions that greatly rely on performance evaluation, such as promotions, outplacements, dismissals, many organizations link performance to compensations and rewards. As noted by Bowley and Link (2005), a performance-based compensation plan, often known as “pay-per-performance,” should reflect the organization's goals.
  • the traditional methods, based on a disconnected blend of discrete applications, spreadsheet programs and paper-based systems, to communicate goals, track employee performance and manage compensation, are insufficient in the contemporary challenges of linking performance evaluation to organizational strategy (Bowley and Link, 2005). Yet, although sophisticated HRIS were developed to meet these contemporary challenges, Ensher et al. (2002) found little effect of HRIS on the process of performance management among HR executives, who still rely on paper-and-pencil administration and hard copy documentation of employee evaluation.
  • Nevertheless, CPM has drawbacks that are highly relevant to a service industry such as the hospitality industry (Miller, 2003). The main concern that CPM raises is that reliance only on quantitative criteria is likely to lead to the neglect of more qualitative aspects of performance.
  • Consequently, an effective CPM must be followed by the establishment of an employee development plan, designed in collaboration with his/her supervisor. The second application of technology in appraisal management is online evaluation and appraisal software (Miller, 2003). In contrast to the aforementioned CPM, in these cases technology facilitates delivering performance feedback, rather than generating the actual evaluation outcome.
  • 360° feedback,
  • In addition, evaluation software packages can be used as stand-alone applications or as an integral part of the organization's HRIS, which offers computerized standard evaluation forms. The use of user-friendly software in evaluating employees allows managers to focus more on the contents of the evaluation, rather than on the forms.
  • Therefore, the use of computer software programs allows better coping with these challenges, while saving time and money.
  • While the organization enjoys the reduced need for complex bureaucracy, the employees enjoy better control and enhanced anonymity, as there is no need for dealing directly with HR staff on personal financial matters.
  • The use of HRIS has significant impact on the current affairs between the management and the employees, as well as the characteristics and the environment of the contemporary workplace. From the administrative perspective, through the HRIS the managers and the employees have access to relevant information on employee work rules, policies, and regulations on issues like privacy, illegal discrimination, and work diversity. In addition, the HRIS can assist discharged or displaced employees in finding alternative employment, by providing links to career counselors, training programs, and information, all of which are required for a successful and effective job search
  • technology has changed the nature of the workplace and employer-employee relations more fundamentally than just providing more accessible information.
  • Traditional e-commerce technology provides product/service, promotion, placement, and pricing strategic initiatives to external constituents through the use of extranet platforms merged with intranets (for instance, customer relationship management). HRIS technology provides the same initiatives through the use of intranets merged with extranet platforms (for example, recruitment). Thus, HRIS technology may be considered to represent internal e-commerce systems, which are crucial to the alignment of HR functions within strategic initiatives aimed at sustainable competitive advantages.
  • The evolution of HRIS platforms provides a range of tools for use by enhancing employee-employer relationships. The full service range of HRIS functions brings human capital closer to the strategic direction of the organization.
  • However, the technology is merely a tool that may enhance strategic alignment.
  • There is also evidence from the literature that a disengagement of the HR function from strategic initiatives exist in many hospitality enterprises.
  • It is common knowledge that the hospitality industry is labor intensive with many points of intimate service interactions of long duration. HR will produce sustainable competitive advantages for those firms that include the HR function in a united strategic direction.
  • The literature identifies the advantages of aligned human capital as a means to accomplishing sustainable competitive advantage for enterprises.
  • Xu Wang on 01 Dec 12
     
    This article is a research paper did by Amir and Beer-Sheva. The purpose of this paper is to discuss the impact of technology on the human resources function in organizations, in general, and in hospitality firms, in particular. At the beginning, it introduced the role of human resources department in organizations for decades. And the trend or changes in contemporary human resources. Then it came out that we cannot skipped the effect of technology on the HR function, especially in tourism and hospitality industry. So, next it gave the definitions of HRIS by introducing technology. And list some advantages and challenges of using HRIS. In the end, it listed how technology put infusion across HR function, including recruitment, selection, training, performance evaluation and compensation, payroll, benefits and pension administration, labor relations and outplacement.
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Hotel software pioneer heads to the Cloud - 3 views

www.hospitalitynet.org/...4058991.html hotel software
shared by TIAN LIU on 16 Jan 13 - No Cached
  • When Cloud computing first appeared on the technology horizon, protel realized early on that the future of IT is mobile and in the Cloud. So as early as 2009, protel acquired the first "Cloud clients" for bookatonce, their brand-new web-based property management software (PMS).
  • When Cloud computing first appeared on the technology horizon, protel realized early on that the future of IT is mobile and in the Cloud.
  • Today, already more than 4,000 clients use Cloud solutions by protel. All of them enjoy a newly-won piece of independence because web-based applications can be accessed through an Internet browser on different types of devices regardless of operating system or native language.
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  • Hoteliers who cannot or do not yet want to move into the Cloud, however, do not have to completely forego its benefits. protel offers a continuously increasing number of web-based modules to extend the on-site protel PMS solutions
  • TIAN LIU on 16 Jan 13
     
    Could computing is the most productivity and advanced toll for collect the information and data analysis. Hospitality industry is based on the information of the guest and data of the operation to improve the their management, so the could computing technology is very needful for hoteliers. Though the article, we can learn something form the Protel hotel software company, that we need to know what are our customer need, so we can get to it and make them satisfaction. How can we know that, data base and information collecting can show us about the experience of the guests lived in hotel, and via this resource we can find the problem and solution more easier, so using the advanced software in hotel operation is very necessary.
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Buffalo hotel launches Verve Living System | Hotel Management - 0 views

www.hotelmanagement.net/...ches-verve-living-system-18350 buffalo verve key hvac lighting wireless keycard equipment technology sustainability energy green hotel hospitality tech
shared by Krystal Jost on 19 Jan 13 - No Cached
  • When a guest enters the room, he or she places the room key into the slot on the KeyCard Switch which then transmits a wireless signal. When in place, guests have complete control over the lights, outlets and the HVAC unit in the room. When removed, the room is designated as unoccupied
  • it also can detect which in-room devices have low battery levels; which rooms have constant occupancy; which rooms have problems with network connectivity; and which are not communicating properly with the hotel PMS and other systems.
  • Krystal Jost on 19 Jan 13
     
    This article focuses on sustainability and methods in which technology is utilized to conserve energy and waste, while also not hindering the guest experience. Hotels, similar to the Salvatore Grand Hotel, have began implementing systems such as the Verve Living System, by Zeno Controls, LLC, that provide wireless connections to the heating, ventilation, and air conditioning system, as well as the lighting in the guest room. It utilizes sensors to activate such amenities, and enables the guest to enter the room, place their key card into a slot, and it will begin to adjust to the preferred temperature and the preferred lighting levels. Once the key card is removed, such as when the guest is leaving the room, after a very short delay, it sends a signal that verifies the room is unoccupied, and turns off these energy-consuming items in the room. Many guests, when staying in hotels, do not consider turning off their lights or air conditioning when they leave the room, and simply leave everything running. They do not realize the impact this has not only on costs for the hotel itself, but also the impact that it has on energy consumption and sustainability. With the growing awareness of being "green", guests are focusing more and more on conservation, however, they may still be slacking in these areas, leaving things on, being absent minded. This system will allow guests to not have to worry about such tasks, and controls the system of turning these items off for them, adding convenience for the guest who is environmentally conscious. I have personally seen a similar system being used in a hotel room, and thought it was a great idea, and an amazing way to control costs and eliminate waste of resources. It is also very surprising to read that the Verve Living System detects low battery levels, constant occupancy, problems with room connectivity, and rooms that are not communicating with the hotel PMS or other systems. This enables the maintenance team of a hotel to fun
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The Future of Hospitality Hangs in Balance of Mobile and Social Implementation | Top St... - 0 views

hospitalitytechnology.edgl.com/...cial-Implementation-84212.aspx hospitality social media mobile
shared by Diamond Williams on 19 May 13 - No Cached
  • A study by Expedia presented at the conference pointed to the fact that more internet access occurs through mobile devices than by laptop or desktop. Moreover, two-thirds of Americans sleep with their mobile device in range, something we cannot say about desktops. Expedia anticipates that the current number of bookings via mobile device, currently about 16 million, will double by 2016.
  • So, besides sleeping with them, what are people doing with their mobile devices? Many of them are booking a hotel for tonight. Expedia has found that a substantial number of mobile bookings are for same-night stays.
  • Mobile makes this possible. That’s the present, but it’s also the future. Most of the people who are using their smartphones and tablets in this way are under 30.
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  • Mobile writes a similar story for restaurants. People who are seeking a restaurant at the last moment tend to be your younger customers, and they simply expect the technology to be there.
  • A study by the National Restaurant Association confirms that these mobile guests are checking out customer review sites as they make their choices.
  • Customer reviews are also important to the hotel industry, but the jury is still out on exactly how hotels should interact with people who post reviews.
  • The hospitality industry and its allied businesses will continue to expand their interaction with mobile devices and social media. Things are moving fast, but we also can be sure that there are curves ahead.
  • Diamond Williams on 19 May 13
     
    As mobile devices become more advanced, particularly cell phones and tablet devices, more pressure to keep up with mobile and social trends is placed on the hospitality industry. People are using their mobile devices more now than they have in the past. So much so, that "two thirds of Americans sleep with their mobile device in range, something we cannot say about desktops". A world of information is at your fingertips because of the capability of mobile devices. Information that can help us make decisions about anything. Even last-minute decisions about hotels and food. More people are using their mobile devices to book rooms and many of the people that do this, are booking a hotel for the same night. The fact most of the people who do this are under 30 means that it is very likely that this trend will increase. People are expecting the technology to be there so that they can pick a hotel and a restaurant to go to if they are unfamiliar with a city. They are expecting a hotel chain to have a mobile site or better yet an "app" that will not only allow them to book a room, but, one that will give them directions from where they are to the hotel. The same can be said for restaurants. Potential customers want to be able to look over the menu and determine if they want to come to the restaurant, all from their mobile device. Mobile guests are also using customer review sites to determine where they will lodge or dine. They are using sites like TripAdvisor which allows you to post comments about your stay. The sight even allows the guests to post pictures. "Customer reviews are also important to the hotel industry, but the jury is still out on exactly how hotels should react with people who post reviews." It is always great when a guest posts a positive review of the hotel, but imagine how one bad stay could tarnish a hotels reputation. And what if there are cleanliness issues that the guest can photograph and upload to the site? Exactly what to do in this type of e
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Integrating Technology to Improve Event Production - 0 views

www.event360.com/...gy-to-improve-event-production
shared by xwang023 on 05 Apr 13 - No Cached
  • GPS technology is a huge time- and money-saver.
  • Barcode scanners make credentialing and other tasks much easier.
  • automated external defibrillator (AED), which can restore a normal heart rhythm in cases of sudden cardiac arrest.
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  • Google Earth is the most accurate tool for route planning and site scouting that we've tested.
  • Lu Zhang on 05 Apr 13
     
    To improve the efficiency of event managing, event managers need several technology. This article introduced GPS techology, which can used to track vehicle and participants. Barcode scanners are also the important tools that can be used in printing the credentials in advance and check it to the event faster. Because most of the staff and volunteers have smartphone, smartphone based technology such as Excel spreadsheets and google Earth can also useful in sharing information and siting address. In addition, supported by cloud technology, staff can access to their event data from anywhere, which bring huge convenience to event managing, and allow managers effectively control the large event.
  • xwang023 on 06 Apr 13
     
    There are countless forms of technology that can help event professionals do their job better. GPS technology is a huge time- and money-saver. In the old days, we had to print out hundreds of pages with directions to rest stops along our events. Barcode scanners make credentialing and other tasks much easier. Participants can print their credentials in advance and check in to the event faster. Checking participants in and out of rest stops and main sites is faster, too.Another potential lifesaver is the automated external defibrillator (AED), which can restore a normal heart rhythm in cases of sudden cardiac arrest.Besides being free, Google Earth is the most accurate tool for route planning and site scouting that we've tested.
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The Importance of the Point of Sale (POS) System - 0 views

www.foodservicewarehouse.com/...c28000.aspx
shared by Xiaoxiao Wang on 03 Oct 12 - No Cached
  • The POS acts as a cash register as well as a computer. In fact, the POS can consist of multiple stations, including credit card terminals, receipt printers, display screens, hostess stations and server stations.
  • For quick-service or fast-casual restaurants, the POS systems are usually located in a visible place, often close to the front doors of the restaurant. In a full service restaurant, the POS is usually located in a discreet location so as not to interfere with the ambience or the dining experience.
  • Price and quality
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  • Necessary hardware components
  • Technical support
  • Software to track data
  • User friendliness.
  • Financial reporting capabilities
    • Juan Du
      Juan Du on 22 Feb 13
       
      Restaurant can use the POS equipment to capture orders, record data and display or print tickets. It can save cost and time. Make the accounting system more accurate and avoid more mistake instead people do these staffs. It can help manager do many things. And especially in the large chain restaurants, the POS can help managers to collect all of the data and information. It is an especially effective way to stay organized, communicate the status of orders, and record speed of service information.  
  • Point of Sale (POS) equipment is the computer-based order-entry technology many restaurants use to capture orders, record data and display or print tickets. Restaurant servers, bartenders and cashiers can all use POS systems to easily enter food and beverage orders.
  • haojingting on 03 Oct 12
     
    Point of Sale (POS) equipment is the computer-based order-entry technology many restaurants use to capture orders, record data and display or print tickets. Restaurant servers, bartenders and cashiers can all use POS systems to easily enter food and beverage orders.In fact,it has the ability to perform a multitude of functions, including the following: Calculate cash due for every order entered Record the method of payment Keep track of the cash in the cash drawer Create hourly and daily sales reports Allow hourly employees to clock in and out Calculate labor and payroll data Record daily check averages for each worker Keep track of menu items sold Record information on repeat customers Some of them we are familiar, some we are not. And more important, how to choose a right POS for our business is a keyEvery POS system differs based on its software, hardware and application. When looking for a POS system, do some research online and check out several different companies. You can even request a demo from a salesperson. Make sure the POS system you choose is one that fits your restaurant concept, service style and business needs. After all, this software can take a big bite out of your budget. And in this article, the author show us so many aspects should be concern when we decide to buy the POS.
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  • Jingjia Zhang on 06 Oct 12
     
    This article introduce the POS capabilities, how employees use them, where to set up the POS, specific POS Configurations and what people should look for in a POS system. The focal point of this article is the last part. It tells manager what are the keys when choosing a POS system. They are Price and quality, Necessary hardware components, Software to track data, Financial reporting capabilities, User friendliness and Technical support.
  • Mikaela Vourtsis on 19 Feb 13
     
    This article reviews the ultimate significance in having a Point of Sale System in a restaurant. It utterly describes the capabilities of the system which include keeping track of how much cash is in the register and creating daily sales reports. How employees can use the system for their convenience and the processes to go through. The set up location; where the POS equipment should be properly set up. Specific configurations with the POS and finally other important details within the system. The articles claims that there are several advantages with using the POS system and one of them is the fact that it gathers data which aids with marketing your current customers as well as new guests. It continues by being a helpful guide in a restaurant while offering suggestions and gathering information and essentials to use. The article goes into detail by stating that restaurants and businesses need to look into several POS equipment to find the most accurate and resourceful one for the specific place of business.
  • anonymous on 20 Feb 13
     
    The point of sale (POS) is more commonly used these days with the advancement of technology. Many restaurants use it in restaurants for many reasons. One of the reasons is to organize the orders and sales that are being processes. Not only it helps the employees to gather their information, but it is also accurate to make reports. This machine is efficient in more ways than we think. This article also point out the POS capabilities and how it works. This machine has a description of each item and the amount, it organizes the payments, creates daily financial statement, evaluate payroll, and do the calculations. Now how it works, it keeps track of the credit card payments that have entered the system, creates reports daily, and systematize the cash, etc. It is very easy for employees to access the device. First they have to enter their name, enter the order of the customer, send the order to the kitchen so it can be prepared, then wait till they ask for the check to collect the payment and register it on the POS.
  • Xiaoxiao Wang on 27 Feb 13
     
    This article indicates the importance of the POS system. It introduces POS system from different aspects, including POS capabilities, how employees use POS system, where to set up the POS, specific POS configurations and what to look for in a POS system. 
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7 reasons to switch to a point-of-sale system - 0 views

www.microsoft.com/...to-a-point-of-sale-system.aspx POS small business ease of life owners
shared by Dalton Draper on 03 Oct 12 - No Cached
  • By Jeff Wuorio If you're a veteran retailer, you know the problem: Your inventory doesn't match your tallies. Sales are going unrecorded. Your staff is spending far too much time chasing mistakes instead of tending to customers.
  • 1. Your "sudden shrink" no longer goes undetected
  • Retail Management System are designed to immediately record any and all sales. Not only does that mean timely and accurate sales tracking, but a POS system also lets you readily identify inventory levels, particularly when what you have on the books doesn't jibe with actual stock
  • ...16 more annotations...
  • 2. Markdown management is much easier
  • knowing which items have been marked down and recording those discounts accordingly
  • a POS automates the process of introducing markdowns and, in turn, tracking them accurately
  • not just inventory accuracy but the use of pricing models to allow for markdown management
  • . Promotions can be tracked more successfully
  • Whether through coupons, special discounts or other vehicles, promotions can be central to attracting and retaining business. Trouble is, managing and reconciling short-term specials—not to mention pinpointing their impact—can be nigh impossible without the automation and immediacy of a point-of-sale system.
  • 4. You can maintain control in absentia.
  • Many operations suffer in employee efficiency and customer service when the boss is away.
  • POS can help boost those areas, no matter where the head honcho happens to be."You simply can't be there all the time," says Jim Melvin, chief executive officer of Siva Corp
  • "A POS lets you have that important level of control when you're not there."
  • 5. Your prices are consistent from one location to the next
  • If your business operates at more than one location, a point-of-sale system ensures pricing consistency.Even better, a POS system automates overall inventory control, helping to keep stocks in proper balance depending on demand and other factors, which can vary from one location to the next.
  • . You get many tools in a single package
  • "Most POS systems have add-on modules like payroll time clocks and customer preference databases," says Rarrick. "That removes the need for small businesses to invest in separate systems for those purposes."
  • You can make better use of your personnel
  • A good POS allows you to allocate your human resources to the customer service area of the business," Ruffing says. "That means they no longer have to be counting, calculating, ordering, and checking cash-register accuracy."
  • Dalton Draper on 03 Oct 12
     
    This article talks of seven ways in which a POS system can help a small or medium size business through making the owners responsibilies easier to manage. The tools provided by the POS system can help with everything from payroll, to inventory, to pricing and coupons or sales.
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7 reasons to switch to a point-of-sale system - 1 views

www.microsoft.com/...to-a-point-of-sale-system.aspx technology Software POS
shared by Dian Peng on 05 Oct 12 - No Cached
  • Dian Peng on 05 Oct 12
     
    This article tries to introduce the point of sale system. It recommends that it's time that your business did away with its cash registers and stepped up to a point-of-sale (POS) system. And the author lists seven reasons to convert businessman set up this system. First of all, your "sudden shrink" no longer goes undetected. It means that the system which has a receiving and inventory module that, when used properly, it can help you to pinpoint the cause of the shrink. Second, Markdown management is much easier. Compare with wrestling cash-register receipts at day's end, a POS automates the process of introducing markdowns and, in turn, tracking them accurately. Thirdly, Promotions can be tracked more successfully. Promotion is necessary for a business. However, the problem is recording shorter specials. Here, the POS system can help you. Then, you can maintain control in absentia. . Many operations suffer in employee efficiency and customer service when the boss is away. Automating a host of functions via a POS can help boost those areas, no matter where the head honcho happens to be. Besides, Your prices are consistent from one location to the next. If your business operates at more than one location, a point-of-sale system ensures pricing consistency. What's more, a POS system can help to keep stocks in proper balance depending on demand and other factors, which can vary from one location to the next. Sixes, you get many tools in a single package. At last, you can make better use of your personnel. The author thinks the greatest advantage to a comprehensive point-of-sale network is that it can afford your personnel to devote their energy to customers. In a word, the author gives us seven advantages of POS and recommends strongly applying it on business.
  • Michael Anthony on 05 Oct 12
     
    I liked the part that discussed how this would limit theft, as we know that is a big problem in most establishments. Anytime you can eliminate a calculator and human math is a plus. Recepits can easily be lost. Also consistency is a big part of it, especially if you have more than one establishment. good article!
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Bluetooth Proximity Marketing - How can retailers benefit? | LinkedIn - 0 views

www.linkedin.com/...ting-how-can-retailers-benefit #hospitalityandtourism #marketing
shared by mtorres619 on 10 Apr 17 - No Cached
  • Bluetooth Proximity Marketing is the latest marketing technique, but how can retailers apply and benefit from it?
  • Bluetooth is a short-range wireless system found on most smartphones and tablets nowadays that transmits information and can receive information without wires. We use Bluetooth in our cars to call people without a headset or to send files to another device without a USB cable.
  • Bluetooth Proximity marketing can have many applications, but can it be applied to the shopper experience and if so how can the retailer and consumer benefit? Within Bluetooth Proximity Marketing there are several types of applications.
  • mtorres619 on 10 Apr 17
     
    Bluetooth proximity marketing was the new and upcoming marketing technique back in 2014. As learned this week in class this kind of marketing is used to connect with potential and existing consumers. There are four different types of proximity marketing that should be considered:  Internet enabled device (cell phone, tablet, etc) with GPS.  WiFi device (cell phone, tablet, etc) within range of a transmitter  Bluetooth device (cell phone, tablet, etc) being within range of a transmitter  NFC enabled phone that can read a RFID chip on a product or media. The main one described in this article is Bluetooth. An example of Bluetooth proximity marketing would be a retailer adds a transmitter to a specific promotional spot, and the person with a Bluetooth enabled phone may receive a coupon for the products found at that promotional spot or a complimentary product. The target is to directly market the consumer, you can send coupons, engage the costumer, send relevant information, etc.
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Thieves Won't Wait. Neither Should You. | hospitalityupgrade.com - 3 views

www.hospitalityupgrade.com/...magazine_Detail-ID-739.asp thieves hotel technology
shared by marilyn diaz on 21 Aug 12 - No Cached
  • data is under attack
  • the most afflicted industry was accommodation/foodservice
  • use a combination of hacking and malware (61 percent).
  • ...11 more annotations...
  • success stealing data “in transit” (62.5 percent) versus stored data (28 percent)
  • What this tells us is hotels and restaurants need to do more to protect sensitive payment data and be proactive in keeping up with the hackers and thieves. We also need to pay particular attention to properly securing data as it moves through the merchant IT environment.
  • Point-to-point encryption (P2PE) is a technology
  • has only recently gained momentum in the hospitality sector.
  • P2PE places “data in motion” in a wrapper that can only be decrypted by an endpoint that has the requisite key.
  • The goal of point-to-point encryption technologies is to encrypt as close to the point of entry as possible and guard against thieves who attempt to install sniffing/hacking software on a merchant’s network.
  • P2PE solutions can significantly reduce a merchant’s card data environment, mitigate potential breaches and simplify PCI DSS validation efforts.”
  • You should also understand the types of cards and transactions that can be encrypted. Does the solution encrypt both swiped cards and manually entered cards? Does it encrypt online transactions, as well as on-site or card-present transactions? Is the solution tamper resistant and, what happens if an attempted breach occurs? Where is the HSM (hardware security module) located? Even if data were to be intercepted, is it rendered unusable to cyber thieves?
  • A hosted solution will shift much of the burden of responsibility to the third-party provider and free you from having decrypted data in your environment.
  • Keep in mind, there is no single silver bullet when it comes to payment security. Even with EMV, stolen cardholder data could be used for a fraudulent online transaction. Merchants should implement a variety of technologies and techniques as part of a multi-layered approach to security that ultimately includes EMV to protect against counterfeit card fraud, tokenization to protect data at rest, and P2PE to protect data in-flight.
  • Thieves won’t wait for a unified approach and specification, and are looking to access your valuable data now. By taking a proactive approach to security that includes point-to-point encryption, asking the right questions, choosing trusted partners and keeping yourself updated, you can protect your customers’ data and your reputation.
  • marilyn diaz on 21 Aug 12
     
    This article deals with the theft that happens on a daily basis in the hospitality field. It happens when credit cards are used to pay for something, like a reservation, and thieves want the information, so they can use your credit card number for whatever intentions they may have. As the article states, "our data is under attack". I can relate to those people that have had credit card numbers stolen, because it has happened to my husband and me, and it is a horrible feeling trying to get your life back on track and recover your money.  I think it would be a great idea, with some research, to get the point to point encryption technology in a field where credit cards are used so often, not only to cover the business (hotel), but also to protect the guest, so they feel at easy when they travel on vacation or business.  The overall point of this technology is to encrypt the information as close to the point of entry, i.e. the swiping of the credit card, as possible. This would in turn "significantly reduce a merchant's card data environment", as the program would encrypt the information so that hackers cannot access the customer's information. As I mentioned earlier, questions should be asked before buying this technology, as there is always something new on the market that may be better. Credit cards are not always swiped, but can also be manually placed in the system, so you want to make sure, that both transactions are protected. Overall, the establishment should always be concerned about the customer and their safety, whether physical or mental and always be prepared for the worse.
  • ...1 more comment...
  • Jenna Rashbaum on 24 Aug 12
     
    Marilyn, This is a great article and I wish this type of technology was everywhere because like yourself I have credit card numbers stolen before and it is a long process to end that. Working in the hospitality industry we would need to make sure that it is everywhere that a credit card is entered whether that being swiped in house, typed in the system manually, or even processed via the internet. In the hospitality industry we should be very aware of our guests safety and like you mention it is not only just physical safety that is a concern it is the mental state as well making sure the guests credit cards are safe and do not have a chance of being stolen by a hacker. This is a great article, keep up the good work!
  • Jenan Williams on 25 Aug 12
     
    Great article! Personally after being a victim of credit card fraud, I'm very apprehensive of where I shop, who handles my card and how long it takes them to return it. I recently cancelled a large purchased after the cashier insisted on rubbing my card number on the reciept after the transactions had be approved. In my mind, I was thinking "If I let you do that, then I've open the door for anyone to charge thousand of dollars. I don't think so." As a manager, who hands credit card numbers for manual input, I'm very cautious of them and want to insure that they don't get into the wrong hand. Aftern each transactions is approved, that number is shredded and the credit card machine is batched out. Companies don't realize how important it is to PCI compliant. The risk in exposing sensitive information of our clients and customers can cost thousand of dolllars in fines and fee, in addition to the lost of that customer/client.
  • Nelson Placa on 26 Aug 12
     
    Marilyn, Great Article...as a Front Desk Manager, it is my responsibility to randomly check our computers to ensure employees are not placing USB driver to collect data from our system. Our company has taking this a step further by putting metal locked case around the PC to avoid possible fraudulent activity. If we have to open a PC, we must log it to show proof why a PC became unlock. Companies should adopt similar procedures to protect the consumers/guests. Nelson
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Urbanspoon Unveils Rezbook "Right Now" - Yahoo! Finance - 1 views

finance.yahoo.com/...ils-rezbook-now-170100112.html software urbanspoon rezbooks restaurants reservations
shared by Ashley Reed on 29 Aug 12 - No Cached
  • Now" for Urbanspoon Rezbook, enabling diners to view immediate table availability at their favorite restaurants, both for reservations and walk-ins.
  • new functionality gives diners the immediate gratification of securing a table when they want it, and accessing table availability at a broader pool of restaurants that may not take reservations or have heavy walk-in and waitlist traffic.
  • Restaurants have a unique opportunity to market open inventory that's never been available to them before."
  • ...3 more annotations...
  • Real-time availability: The new functionality enables consumers to view current availability and book a table at their favorite restaurants, or a new restaurant they want to try
  • Waitlist: If users are interested in a restaurant that does not take reservations, they can now learn how long the wait is, and how many diners are on the list ahead of them Restaurant marketing tool: "Right Now" provides a new tool for restaurants to push out and market new inventory to diners on the go Availability bar: Diner
  • s can view restaurant availability in aggregate, with table inventory automatically populating a bar marked "Tables Available Right Now," on the Urbanspoon iPhone app home screen; Restaurants can easily flip the switch on and off to publish information about their wait list, including walk-in availability and wait times
  • Ashley Reed on 29 Aug 12
     
    The article, Urbanspoon Unveils Rezbook "Right Now", highlights a new chapter in online reservation resources available to customers on their home computers or their smart phones. Urbanspoon's new application rivals Open Table. The "Right Now" feature allows guests to view what restaurants in their area have open tables, make reservations 'right now', view current wait times, and amount of guests in front of them. This allows restaurants to reach a market they might not have before and can provide them with new business. The goal of restaurants is to turn first-time guests into regulars, and Rezbooks is a great way to introduce new guests to your establishment. Not only can they reserve or find a table online, guests can also directly rate the restaurant and post details on their dining experience. This enables restaurants to get immediate feedback (positive or negative), especially since the application is readily available from smart phones. The new Urbanspoon application can work to provide new business while streamlining the seating process. For instance, even if a restaurant offers a 15-minute grace period for seating, to the diner they have conveniently jumped ahead of the wait in an otherwise busy setting. In our world of instant gratification, Urbanspoon's "Right Now" seems to fit in just right.
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Your Mobile Phone As A Door Key | Fast Company - 3 views

www.fastcompany.com/...your-mobile-phone-door-key
shared by Jingjia Zhang on 01 Sep 12 - No Cached
rebecca Bonet liked it
  • But Samsung's system actually teaches us a whole lot more about the future of smartphone "keys." Once inside the room, the same phone can be used to order room and laundry service, book other hotel facilities, and act as an in-room phone extension. Because of the Olympics tie-in, the special app also gives localized content to the hotel guest, and Olympic Games information including results. It can also control the hotel room TVs, lighting and AC and other in-room electronics. And it can provide "location based offers."
  • Jingjia Zhang on 01 Sep 12
     
    This article describe a new smartphone app based on Android system in Samsung phone. At the first, this article introduce the long history about the room key development. It points out that the physical keys always have a problem that key itself can be stolen, and thus used by someone who doesn't have access privileges. Then the article introduce the  new Samsung's system. What amazing me is the phone is not only can be used as a door key but also a control center in guests' hand. "Once inside the room, the same phone can be used to order room and laundry service, book other hotel facilities, and act as an in-room phone extension. " The app has powerful features and I thought it will become a trend in the future.
  • Nelson Placa on 15 Sep 12
     
    Jingjia...this is a great article. I agree with you, I am impressed with the functionality of the phone application and how it works. It eliminates the middle man and any room for human error. I wonder how much more we can do with our phones. On this article listed below, it talks about how you can start a car directly from your IPhone (http://www.wired.com/autopia/2009/10/start-your-car-from-your-iphone/). Soon, we will be able to do many things with simply the touch of a button.
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Back-of-house communication is key | Hotel Management - 0 views

www.hotelmanagement.net/-of-house-communication-is-key hotel telecommunication communication management
shared by Yi Sun on 27 Jan 12 - No Cached
  • MTech tracks service orders and guest profiles for hoteliers via the Internet with its HotSOS software platform. HotSOS interfaces with the property-management system and keeps important guest information, such as any issues experienced during a previous stay, at the push of a button. If a staff member is walking the property and sees an issue, he can relay a message from a handheld device to a back-of-the-house employee who can alert the appropriate department and immediately get a resolution in the works.
  • “Guest requests are reported and the system figures out who should cover it,” said Luis Segredo, president and CEO of MTech.
  • MTech recently introduced REX (Room Expeditor), specifically designed for the housekeeping department. REX allows room attendants to track room status and assign cleaning duties via an iPod Touch handheld device. REX uses information in the PMS to notify room attendants when rooms need cleaning and helps them track issues.
  • ...3 more annotations...
  • Because a wireless network can support many applications, hoteliers are finding that adding services can be fairly inexpensive
  • Cameras can communicate wirelessly and video can be cached off site.
  • VoWiFi: Voiceover Wi-Fi is one way a mobile handset can be integrated into a voice-over-Internet-protocol network.Development kit: A software development kit typically is a set of development tools that allows a software engineer to create applications for a certain software package, hardware platform, computer system, video game console, operating system or similar platform.Browser-based: An application that is accessed via Web browser over a network such as the Internet or an intranet. Also a software application that is coded in a browser-supported language.Two-way: A radio that can both transmit and receive, unlike a broadcast receiver, which only receives content.RF: Radio frequency is a frequency or rate of oscillation, which corresponds to the frequency of alternating current electrical signals used to produce and detect radio waves.LAN: A local-area network is a computer network covering a small geographic area, such as a home, office or group of buildings, that consists of high data-transfer rates, a small geographic range and lack of a need for telecommunication lines.Mesh: Mesh networking is a way to route data, voice and instructions between nodes. It allows for continuous connections and reconfiguration around broken or blocked paths by “hopping” from node to node until the destination is reached.
  • Yi Sun on 27 Jan 12
     
    It says the sooner the service is provided to the guests, the guests will more satisfied with the hotel. The telecommunication can help to reach the goal, for example, the system will determine which room need to be cleaned or not, the security camera also is a telecommunication system.
  • Yi Sun on 27 Jan 12
     
    From my point of view, Mtech tracked service can really help the managers to save the cost on the management fees.
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Port of Los Angeles plugs in cruise ships to help environment | Gadling.com - 0 views

www.gadling.com/...uise-ships-to-help-environment Cruiseship shorepower plug-in environment
shared by Gyujin Chae on 11 Feb 12 - No Cached
  • Ports and cruise lines are making an ongoing effort to grow the industry in an environmentally responsible matter. The Port of Los Angeles today became the first with the ability to provide shoreside power to three different cruise lines. Using the Alternative Maritime Power system, ships from Princess Cruises, Disney Cruise Line and Norwegian Cruise Line can now turn off their polluting engines while in port.
  • The ability to adapt this technology to multiple cruise lines eliminates significant ship exhaust when cruise ships are at berth, and the AMP Mobile is another innovation that demonstrates our commitment to developing cutting-edge technology that can benefit port communities everywhere
  • In Los Angeles, the World Cruise Center is the only port where two cruise ships can be connected simultaneously. Cruise ships utilize either 6.6 kilovolts (kV) or 11 kV electrical power distribution systems to plug into shore side power
  • Gyujin Chae on 11 Feb 12
     
    Along with green initiatives in hotels and airlines, cruise lines and ports have been making efforts on "Going green" for years. This article, particularly introduces The Port of Los Angeles that can provide plug-in power system, a.k.a. Alternative Maritime Power system (AMP) to two cruise ships simultaneously. Basically, cruise ships consume the huge amount of fuel just like hundreds of cars do while they are in port. With the AMP that cruise ships gain electrical power from, cruise ships can turn off their engines while being at berth like an electric car. As a result, cruise ships can reduce their fuel cost and eliminate significant ship exhaust. More and more cruise ports have installed the AMP system and cruise ships have tried to be fitted to the power system. Obviously, the AMP is not the ultimate solution to pollution, however this can prevent the environment from being more polluted. The AMP system will advance, and we might see cruise ships sailing with only electrical power or other alternative power sources, such as solar power, power generated by cruise ships in the future.
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Hotel Accounting Software - 0 views

ezinearticles.com/?Hotel-Accounting-Software&id=5345128
shared by Xiaoxiao Wang on 19 Sep 12 - No Cached
  • Hotel accounting software is designed for hotel and property managers/owners to quickly see the numbers of your business. For hotel businesses, it is important to keep track of costs, sales, inventory, etc. By identifying these numbers, hotel businesses are able to keep track of which actions are profitable, and which actions should be stopped because they are costing your business too much money. Once your system is set up, tracking these actions becomes pretty easy.
  • Karl Koenitzer on 19 Sep 12
     
    This article points out the key features that standard hotel accounting software should have, like keeping track of costs, sales and inventory. It also points out the advantage having these features fully integrated. For example, a fully integrated system can let you make reservations, make sales, take payments, process room charges and manage accounting with one click of a button. The convenience of having a fully integrated system, along with its detialed reporting system, can make hotel accounting software a critical tool for daily hotel operations. In addition to integrated sales/revenue tracking features, you should also be able to track accounts payable to guests and vendors. Overall, hotel accounting software is essential in today's technology-driven Hospitality Industry. With the right software, you can basically run your entire hotel operation from one screen.
  • Ting Li on 17 Oct 12
     
    The Hotel Accounting System helps hotel owners and managers a lot to mange their cost and profit. That's also pretty easy for them to operate. First, Accounting system can help them keep track of the costs, sales, inventory, etc. Keeping tracking is a valuable way of managing hotel's profit. Second, Owners and managers can view reports and numbers all from one system which will give them huge return on investment. Viewing reports from one system is much easier and more convenience than from multiple. Third, hotel managers can also copy credit card or gift card information from one system to another automatically through the accounting system. That's helps them see all sales information easily. Last but not least, accounting system help managers to manage accounts receivable and accounts payable. By checking the A/P and A/R, they can easily see the sales information and invoices. All in all, accounting software for hotel is a valuable tool that improve the efficiency and even profit of the hotel.
  • Xiaoxiao Wang on 20 Feb 13
     
    This article tells us what is hotel accounting software and it can be used for different parts of the hotel businesses. And at the same time, it shows us the importance of hotel accounting software for hotel businesses. At last, what benefits we can get from those softwares. 
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Facility Management ERP software for hospitality management, hotel and Restaurant Manag... - 0 views

www.hcmerp.com/...nagement-erp-software-for.html facility management software hospitality restaurant
shared by Ruoxi Wang on 21 Nov 13 - No Cached
  • Whether you are into hospitality & housekeeping, guarding & security or maintenance & engineering services, you actually put the smile back on customers’ faces. However, this is no easy task. You need to manage major roadblocks like attrition, disconnect between operations and payroll, service continuity, on-time and accurate billing, compliance, etc., which hamper your day-to-day operations and strategic growth. Allow Abaris to transform your business process, to accelerate your success.
  • We cater to different segments in this industry, namely: Hospitality/ Housekeeping Services – Hospitality/ Housekeeping Service Providers can manage all aspects of their business including lead management, sales, operations scheduling and billing, to contract termination. They can benefit from special features such as zone-based deployment to sites, and Rostering to improve employee-wise plans.
  • Security/Guarding Services – Security and Guarding Service Providers can use Abaris ERP on Cloud to mount hurdles specific to their industry, often characterized by unorganized departments spanning multiple sites & customers, and complex processes. Apart from a complete view and integrated management of their business, they can also improve resource deployment and timely billing.
  • ...1 more annotation...
  • Maintenance & Engineering Services – Maintenance and Engineering Service Providers can benefit from the end-to-end process management capabilities of Abaris ERP on Cloud to improve service to customers, maximize resource utilization, reduce downtime disruptions, and issue prompt and accurate bills.
  • Ruoxi Wang on 21 Nov 13
     
    Good facility management of a hotel can make the service indispensable and delight the customers. But it's not a easy work. It is related to almost every department of a hotel. Abaris came up with a facility management solution on cloud. The solution mainly focus on three parts, which are housekeeping service, security services and maintenance & engineering services. With its help, a hotel can change its way to operate the business and ensure integration between operations and back-office departments. As a result, it can provide perfect service to meet customer requirements.
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Network Solutions | Role of Computer Networking in Hospitality Industry - 1 views

www.networksolutions.qa/orking-in-hospitality-industry hospitality networking computer safety LAN Wi-Fi
shared by rachelrosen on 01 Sep 15 - No Cached
  • Network inside your organization is as important as outside. Things not end there; when some guests reach your hotel you will need a network to keep track of reservation, inventory, services, and maintenance. Free Wi-Fi accessibility, guests’ connection with front desk and monitoring for safety; these things have now become the signature of modern hospitality. LAN connection for easy and safe data transfer and all other things are needed in networking for smooth running of your hotel.
  • nization is as important as outside. Things not end there; when some guests reach your hotel you will need a network to keep track of reservation, inventory, services, and maintenance. Free Wi-Fi accessibility, guests’ connection with front desk and monitoring for safety; these things have now become the signature of modern hospitality. LAN connection for easy and safe data transfer and all other things are needed in networking for smooth running of your hotel. In hotels, computer networking play a vital role, communication between workers and staff creates a stable environment. Communication between front desk and manger office is important as in case of any unusual event. And the link of rooms with the service providers’ staff creates a healthy effect on guest’s mind when services are provided to them in no measure of time. Fire alarm or emergency alarm in case of any accident ensures the guest’s safety and also increase the rating of your hotel. The interlinked electronic systems in rooms which control all the electronic devices in room are too much helpful. The Wi-Fi accessibility now becomes an essential thing in hotels. So networking makes it possible to provide that service efficiently. Some five star hotels provide alarm bells on the table in the dining restaurants. These bell ring in the kitchen and makes it possible for the staff to attend each incoming guests at that time and avoid complaints. Here we present a complete solution to all your network problems; Network Solutions Why Network Solutions? Network Solutions is an organization with an extensive geographic stretch providing IT guides. They have worked with almost every kind of business organization and have an extensive vision of their work. They have genius IT specialists who not only show their professional aptitude during their work but also show personal interest in your business that content you mentally. They have an experience of almost all fields as they have worked with almost every genre of business you can think off from health care to education or flaunting fashion to secret secure banking systems. They know perfectly how to prove themselves as the best option available. They work with you, understand you, give respect to your needs and know how to use resources efficiently and bring up with something that does wonders your business. Some of their core networking values are: Envisage They do a lot of research work and observation, and try to sum up things. First they give a close view to your business in order to know your need of networking. They predict the average traffic you are going to have on your network. So that they can provide you with the best and never disturbing network facilities. In Hospitality industry the network traffic depends on your choice, how much you want to give ease to your business or your guests, connecting every room with the front desk or you just want to establish a connection between you workers and manager. Identification  They observe your style and know your needs. And now is the time to identify your problems and your pains. In hotels the problems you face in network in unresponsive and slow communication which creates irritation both among your guests and workers. So to save you from pain Network Solutions is there. Monitoring They monitors the WAN accessibility and the performance of the established network. Measure Fair usage policy and to monitor the traffic of net is another important thing in networking. Network Solutions has made it possible for you. Analyze Analyze the general or common pattern traffic utilization patterns and try to make it more seamless. Automation The network change and configuration are under Automation. Troubleshoot Any kind of trouble in network afterwards, network solution is there to fix it.  To ensure the quality of their  service. (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); Leave a Reply Click here to cancel reply. Comment
  • rachelrosen on 01 Sep 15
     
    Networks provide efficiency in the hospitality industry on a multitude of platforms. They are useful to the resort itself, who can connect and make reservations, check guests in, allow guests to charge food or additional items to their rooms, and provide service for any additional guest needs. For guests they can make reservations, learn about the hotel, and be connected and feel at home even away from home. More than that, networks can connect in the article posted and provide security, connecting the entire resort. For example, if there is an emergency the network can link to all rooms and set off the alarm to inform the guest.
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Why You Need a POS System in a Restaurant - 0 views

www.thebalancesmb.com/-you-need-a-pos-system-2888877
shared by linanzhang on 24 Jun 18 - No Cached
  • If you are planning a very small operation, such as bagel or sandwich shop, you may not need a POS system at the opening time, especially if you aren’t going to take credit cards
  • ou will need to replace parts, update software and eventually need to replace it entirely with a new model. New POS systems come with limited warranties and tech support, but just like every other piece of equipment, the problems always seem to start after the warranty has run out.
  • If it happens to crash and you don’t have a backup, then you risk losing all your data, not just sales, but profit and loss statements and payroll statements.
  • ...5 more annotations...
  • POS system acts as a time clock, it can also help prepare payroll. This can save you a lot of money in your bookkeeping department. Along with the daily operations of running a restaurant, a POS system can organize profit and loss statement and sales tax.
  • Another benefit of a restaurant POS program is that it can track everything from food usage to the most popular menu items.
  • One benefit of a POS system is that it simplifies communications between the kitchen and the wait staff.
  • This makes swiping credit cards more secure for both the customer and the business. Servers are accountable for all their sales, and it is impossible to alter checks in the computer unless you have the password. This helps cut down on employee theft.
  • This computerized system allows business owners to track sales, cash flow, food inventory and can help simplify your bookkeeping enormously.
  • sbarr011 on 24 Jun 18
     
    This article discusses the importance of having a Point of Sale, or POS, system in your restaurant and its many roles in the operations of the business. POS systems track all sales transaction up to the minute. It also accounts for all employees' operations. Of course, there are pros and cons to every system. One pro of a POS is the direct connection to the kitchen staff. Once the server places the order, a ticket is printed in the kitchen thus helping to eliminate miscommunication and create efficiencies between servers and kitchen staff. Another positive stated was a POS system helps cut back on employee theft since the system logs employee actions and makes it difficult to alter items in the system. Additionally, POS systems can help substantially with the bookkeeping operations. POSs can track and collect data regarding popular and unpopular food and menu items. The system also can help with accounting and show payroll as well as profit and loss statements. One of the drawbacks of a POS is the susceptibility to electronic issues, such as hardware failure or system crashes. If there is a catastrophic crash to the system, the restaurant could lose all of its sales data as well as payroll statements and other important documents. Therefore, having a backup is important, but expensive. Additionally, while the POS system typically comes with a warranty, it would be smart to have an IT person employed who can set up the POSs and update the device or software and address any problems the POS network may encounter. Again, this adds cost. In the end, Point of Sale systems are an overwhelmingly positive tool for the restaurant industry. However, restauranteurs need to be aware of the issues and plan accordingly to run a smooth operation.
  • linanzhang on 28 Aug 18
     
    This article talks about POS. POS-point of sales is a hardware that used in the hospitality industry, mostly used in the restaurant. It's a tool you can accept the payment of customers and count the transaction. Modern POS system provides a platform to help customers to enhance the experience. It's also an easy communication with kitchen and wait staff. It can maximize the revenue. But some issues are POS systems come with limited warranties and tech support. I think companies need to ask for help with the IT advisor In the hospitality industry, tough competition and thin margins, we need to get more value from POS.
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