3 Hotelier Spaces to Dominate, Keeping You Ahead of the Curve and Delighting Your Guest... - 1 views
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If the hotel's offering is not competitive and is unable to evolve with customers' expectations, success is unlikely.
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The hotel industry is worth $199.3 billion in the United States alone and has been around for thousands of years.
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With the introduction of AI, the reception will soon be optimized, making guests' experiences more efficient and personalized to their individual preferences.
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tailor-made activities in the local area to be digitally presented before or during their stays. In turn, it will give them a greater sense of personalization, and potentially open up a new stream of advertising revenue for the hotel.
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Modern technology will be able to complete tasks in their entirety, end to end, tapping into a digitally omniscient network of the hotel. By unifying these systems, hotels can manage more information, faster and with great clarity over profitability.
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By allowing technology to perform the simple tasks, such as automatically entering a guest's information into the system, the duties of the employee at the front desk will shift to a more involved role.
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Beyond loyalty, independent hotels across the globe will integrate into hospitality platforms, helping hotels amplify their overall digital experience.